Jones Robinson Estate Agents
4.8/5, 941 reviews
97% recommended
96% sales valuation accuracy
96% sales fee satisfaction
87% lettings valuation accuracy
90% lettings fee satisfaction

Property Features

At Jones Robinson, we can truly claim to be West Berkshire's most prominent and successful firm of estate agents. Over the past five years, we have sold and let more properties in the region than any other firm. show more At Jones Robinson, we can truly claim to be West Berkshire's most prominent and successful firm of estate agents. Over the past five years, we have sold and let more properties in the region than any other firm.
Jones Robinson are Estate Agents based in West Berkshire

Latest Reviews

 View all Reviews 941
31st Jan 2024
reviewed by 'Doug'
“I cannot recommend Toyah and the team at JR Lambourn highly enough. I was kept informed every step of the ......”
31st Jan 2024
reviewed by 'Doug'
“I cannot recommend Toyah and the team at JR Lambourn highly enough. I was kept informed every step of the ......”
27th Oct 2023
reviewed by 'Jóhann'
“Steer clear!....After paying for the top service as sold by Jones Robinson to myself; the communication received was quite ......”
27th Jul 2023
reviewed by 'Sandra Chuma'
“I am a new client to JR and I had a great experience. It did not take me more than 4 ......”
28th Mar 2023
reviewed by 'Marcin'
“I wish to not give even one star! Full of liars. Strongly not recommend this Estate agent! Stay away from ......”
1st Aug 2022
reviewed by 'Govinden'
“If 6 stars were to exist, I would have rated Jones Robinson Estate agency 6 stars where they have stars among the ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 96% £23,000 £1,350,000
Lettings 87% 90% £475 £2,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
73 4 126 17 500 1 184 4 26 6
Opening Hours
  • Open: 24/7
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS DPS TDS
Rankings
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Estate agents
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Latest Properties

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Jones Robinson Estate Agents Image 1
Jones Robinson Estate Agents Branches (view all 2)
Lambourn, RG17
Newbury, RG14

“First Class service...”

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Jun 23,2018
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Paula
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Nicky
By: 'Scot'
Jun 23,2018
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Thank you very much to Paula, Nicky and Team at the Jones Robinson Newbury branch for providing excellent advice and support whilst selling our property. From valuation to offer we received 18 viewers and 4 offer for our property. Following our sale Nicky was at the end ...
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“First Class...”

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Jun 15,2018
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Toyah
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Joanne
By: 'Linda'
Jun 15,2018
0 people found
this helpful
This is my second property sold by Jones Robinson, Paul Evans in the Newbury Office was my first contact, he proved to be what he promised to be. He treated my Aunts Property with care & respect which was very important to me. He also promised ...
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I believe you get what you pay for and with Jones Robinson you get commitment, care and a very good price.
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“Fantastic!...”

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Jun 08,2018
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Nicky
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Paula
By: 'Beth'
Jun 08,2018
0 people found
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Nicky provided fantastic customer service from beginning to end. Very efficient, friendly, knowledgeable and patient. Nicky kept me up to date with every step of our house sale and I felt confident that everything was being done to move my house sale forwards. An excellent ...
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Comment on agent fees
For the service provided, the fees were good value for money. If you compare the fees to an online estate agent, they may seem high at first glance, but everything from the support to the photos taken for the sales brochure are far better than anything offered by an on line agent.
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“Above and beyond...”

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Jun 04,2018
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Caroline
By: 'LA'
Jun 04,2018
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I would like to highly recommend the efforts of all the staff at Jones Robinson from the very cheerful first contact on the phone through to Caroline Maddock who went out of her way to accommodate any changes to our listing that we asked for....
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Comment on agent fees
Good
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“1st class service...”

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Jun 01,2018
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Joanne
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Toyah
By: 'Jane'
Jun 01,2018
0 people found
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I sold my house in Lambourn through Jones Robinson and both Joanne and Toyah were fantastic to deal with, very professional and approachable and always with a smile, nothing was too much trouble, and they took the stress out of selling my house! I would ...
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“Refreshingly Straightforward...”

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May 24,2018
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Paul
By: 'Sam'
May 24,2018
1 people found
this helpful
I found a premium house in Newbury and was a little surprised to find it being sold by Jones Robinson but I hindsight I'm delighted - Paul and his team couldn't have been more helpful. They accommodated numerous visits to the property, did a great ...
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N/A
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“Superb Service...”

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May 18,2018
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Toyah
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Joanne
By: 'John'
May 18,2018
0 people found
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We have just exchanged contracts on our house via the Lambourn office and I must say that we have received a brilliant level of service from Toyah and Joanne every step of the way. Faultless! I'd definitely recommend Jones Robinsom based on our experience....
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Comment on agent fees
Reasonable and worth every penny from experience
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“Good Service...”

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May 18,2018
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Paula
By: 'John'
May 18,2018
0 people found
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We have been delighted with the service. All the staff we dealt with were very friendly, whilst providing professional help & advice. We are more than happy to recommend Jones Robinson to our friends...
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Comment on agent fees
Obviously we would had liked to have paid less but recognise the effort that went in to selling our house
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“Fantastic company...”

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May 15,2018
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Paul
By: 'Mark'
May 15,2018
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I had a very pleasant experience selling my house through Jones Robinson. A fantastic company who go out of their way to help....
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“Excellent agent and friendly staff...”

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May 11,2018
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Paula
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Nicky
By: 'L.S'
May 11,2018
0 people found
this helpful
We had a very good experience with Jones Robinson recently by selling our house with them. They have shown consistent professionalism through out the whole process until exchange. All the staff are very friendly, helpful and reachable. Our situation with our seller is quite stressful ...
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Comment on agent fees
Good
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“Friendly & professional - an excellent service...”

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May 10,2018
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Paula
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Nicky
By: 'Ally'
May 10,2018
0 people found
this helpful
We moved to Jones Robinson following a lack of success with another estate agents and we couldn't be happier. Paula was friendly yet professional and was great at staying in touch every step of the way. We were on a bit of a tight time ...
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Comment on agent fees
Good
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“Sale of My Flat...”

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May 10,2018
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Paul
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Nicky
By: 'DD'
May 10,2018
0 people found
this helpful
From the moment I walked into the Jones Robinson Branch office in Newbury, they made me feel welcomed and valued. Even though it was a busy Saturday the ladies at the front of houses accommodated my valuation request and arranged for their Valuer Paula Rudge, ...
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Comment on agent fees
Good
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“Sale of flat for deceased family member...”

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Apr 23,2018
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Paula
By: 'Sue'
Apr 23,2018
0 people found
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Despite complications over probate, etc. both of these members of staff worked tirelessly to find prospective buyers for the property and to make everything as easy as possible for an eventual buyer to be found. Their advice has been invaluable....
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Comment on agent fees
As expected
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“Sold our house problem free...”

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Apr 20,2018
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Paul
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Nicky
By: 'Harding'
Apr 20,2018
0 people found
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After having 3 estate agents to come and value our property, Jones Robinson stood out by miles from the other two. Thought-out the whole transaction from valuation to completing on the sale the communication and advice from Paul was brilliant, When our solicitor fell short Nicky ...
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Comment on agent fees
Normal for the market
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“review...”

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Apr 01,2018
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Joanne
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Toyah
By: 'Beverly'
Apr 01,2018
0 people found
this helpful
Joanne and Toyah handled my recent house purchase with speed and efficiency. They were both a pleasure to deal with and completely understanding of clients needs and always available to answer any queries. I would not hesitate in recommending them in the future...
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Comment on agent fees
good
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“Contented...”

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Mar 27,2018
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Paul
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Lisa
By: 'Alan'
Mar 27,2018
0 people found
this helpful
From beginning to end plenty of contact, updates and advice, Lisa on the front desk was sublime and efficient. All in all very pleased...
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Comment on agent fees
Acceptable
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“Excellent Service...”

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Mar 21,2018
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Michael
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Deborah
By: 'E'
Mar 21,2018
0 people found
this helpful
Brilliant service from Michael throughout our house sale and new home search. Deborah was critical in keeping the move on schedule. All of the front of house team are friendly and helpful - nothing was too much trouble. Very pleased with the service provided....
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Comment on agent fees
Comparable to other estate agents
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“What can I say? I cannot speak highly enough of ......”

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Mar 09,2018
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Caroline
By: 'Sue'
Mar 09,2018
0 people found
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What can I say? I cannot speak highly enough of the service and care Caroline and Deborah showed us throughout the whole buying and selling process, in fact the whole team in the Newbury office offered a pretty amazing service, never crossing the line and ...
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Comment on agent fees
Fees are fees and on this occasion we feel we got value for money.
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“The team were fantastic throughout, from the friendly greeting on ......”

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Mar 07,2018
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Deborah
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Lisa
By: 'H.'
Mar 07,2018
0 people found
this helpful
The team were fantastic throughout, from the friendly greeting on the front desk to the huge amount of work in the background. Deborah was amazing at keeping everything moving and keeping me informed. From all the professionals I dealt with during the sale and purchase ...
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“I started my sale with Nicky before the previous employer ......”

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Mar 02,2018
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Nicky
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Paula
By: 'John'
Mar 02,2018
0 people found
this helpful
I started my sale with Nicky before the previous employer was bought by Jones Robinson. I have received some wonderful service from this branch. My working life makes it very complicated to meet interested parties so Jones Robinson had keys and introduced their potential buyers ...
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Comment on agent fees
My fees were set before I started with Jones Robinson who chose to continue with said fee so my rate was below the normal Jones Robinson fee
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“An efficient process made easier by the available advice and ......”

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Feb 25,2018
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Paul
By: 'David'
Feb 25,2018
0 people found
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An efficient process made easier by the available advice and communication from marketing to the actual sale. Feedback from prospective purchasers assisted in arriving at a realistic price which produced a buyer....
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Comment on agent fees
Reasonable in comparison to other Agents
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“From the outset Michael was professional, friendly and very helpful! ......”

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Feb 23,2018
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Michael
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Deborah
By: 'Amy'
Feb 23,2018
0 people found
this helpful
From the outset Michael was professional, friendly and very helpful! He was honest and sincere and made us very aware of the market. He helped us through a long proccess but he was always there with positivity and encouragement. Deborah was very driven and helpful ...
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Comment on agent fees
Quite expensive.....
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“Definitely worth the money both Michael Simpson and Nicky Simpson ......”

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Feb 19,2018
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Michael
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Nicky
By: 'Ben'
Feb 19,2018
0 people found
this helpful
Definitely worth the money both Michael Simpson and Nicky Simpson kept my wife and I up to date at every stage of the sale of our property. I really appreciated the time Michael took in meeting with me face to face regularly to provide updates ...
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Comment on agent fees
Agent fees are higher than you will fine else where, however I do feel that this was worth it because of the service we received.
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“Jones Robinson raised my opinion of estate agents significantly. The ......”

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Feb 15,2018
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Michael
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Deborah
By: 'John'
Feb 15,2018
0 people found
this helpful
Jones Robinson raised my opinion of estate agents significantly. The initial sale phase was handled well with clear communication and promises kept. However most impressive was the sale to completion phase, far better than any other agent I have experienced. Team were proactive on keeping ...
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Comment on agent fees
Fees are slightly higher than market average, but was justified on service offered.
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“Thank you to all at Jones Robinson, particularly Paul who ......”

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Feb 13,2018
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Paul
By: 'BevP'
Feb 13,2018
0 people found
this helpful
Thank you to all at Jones Robinson, particularly Paul who was so professional and reassuring. I was completely out of my comfort zone with a project and thankfully I found this Estate Agent! Paul steered me through the whole process with ease. I was constantly ...
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Comment on agent fees
Reasonable
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“Nicky has been brilliant from beginning to end on the ......”

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Jan 29,2018
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Nicky
By: 'Nikki'
Jan 29,2018
0 people found
this helpful
Nicky has been brilliant from beginning to end on the sale of our property. We sold within a good time frame and always received the feedback quickly from potential buyers. Nicky went over and above what we ecpected of her, frequently (almost daily) providing us ...
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N/A
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“As a first-time buyer I was a bit intimidated by ......”

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Jan 23,2018
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Toyah
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Joanne
By: 'David'
Jan 23,2018
1 people found
this helpful
As a first-time buyer I was a bit intimidated by buying a house, but Toyah and Joanne guided me through the whole process and made it a lot less stressful than expected! They were friendly and helpful throughout every step of the purchase, gave me ...
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“Michael was fantastic throughout the whole experience, from the initial ......”

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Jan 12,2018
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Michael
By: 'Capability'
Jan 12,2018
0 people found
this helpful
Michael was fantastic throughout the whole experience, from the initial visit he made us feel at ease and gave us confidence that we were going with the right agent. No hard-pressure marketing, no superlatives, just an appropriate level of confidence that they could deliver the ...
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Comment on agent fees
Fair price for a top quality service
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“Paul worked very hard and gave good advise, resulting in ......”

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Jan 08,2018
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Paul
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Sara
By: 'Brian'
Jan 08,2018
0 people found
this helpful
Paul worked very hard and gave good advise, resulting in the sale of my property at the right price, at a time when it was a 'buyers market' Sara, has always been, during the time I have worked with her, not only very pleasant to ...
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Comment on agent fees
One would always like the same service at half the price.
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“We were very satisfied with the whole JR team, but ......”

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Jan 07,2018
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Paul
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Deborah
By: 'Andy+Karen'
Jan 07,2018
0 people found
this helpful
We were very satisfied with the whole JR team, but especially with Paul's professional approach and to Deborah for driving the process through to completion. We would use JR again....
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Comment on agent fees
I think you get what you pay for
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 4:32 PM 04/09/2019 by allAgents

Awards won by Jones Robinson Estate Agents

Regional Awards won by Jones Robinson Estate Agents

Individual Branch Awards

Newbury, RG14



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