Jones Robinson Estate Agents
4.8/5, 936 reviews
97% recommended
96% sales valuation accuracy
96% sales fee satisfaction
89% lettings valuation accuracy
90% lettings fee satisfaction

Property Features

At Jones Robinson, we can truly claim to be West Berkshire's most prominent and successful firm of estate agents. Over the past five years, we have sold and let more properties in the region than any other firm. show more At Jones Robinson, we can truly claim to be West Berkshire's most prominent and successful firm of estate agents. Over the past five years, we have sold and let more properties in the region than any other firm.

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Latest Reviews

 View all Reviews 936
29th Jun 2022
reviewed by 'Andrew'
“We have used JR for 10 years managing our property and we were always completely satisfied with their service. We also ......”
23rd Apr 2022
reviewed by 'Marcin Warchol'
“I wish to not give even one star! Full of liars. Strongly not recommend this Estate agent! Stay away from ......”
29th Jan 2022
reviewed by 'Sheila Cannon'
“Caitlin was extremely helpful during my telephone conversation. She was friendly yet professional. She took time to listen to my ......”
21st Oct 2021
reviewed by 'To'
“Really disappointed!They promise to contact me about the letting but no one call back, it has been over 2 weeks ......”
25th Aug 2021
reviewed by 'Steve'
“I'm normally the last person to write a glowing review about my experience of an estate agent! Having moved 19 times ......”
8th Jun 2021
reviewed by 'Justyna M'
“I cannot thank or recommend Jo and Toyah at the Lambourn branch enough!!! We've used Jones Robinson 3 times over the ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 96% £23,000 £1,350,000
Lettings 89% 90% £475 £2,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
73 3 124 17 500 1 182 4 26 6
Opening Hours
  • Open: 24/7
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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NAEA ARLA TPOS Sales TPOS Lettings TPOS DPS TDS
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Jones Robinson Estate Agents Branches (view all 2)
Lambourn, RG17
Newbury, RG14

“We have used JR for 10 years managing our pro......”

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Jun 29,2022
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By: 'Andrew'
Jun 29,2022
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We have used JR for 10 years managing our property and we were always completely satisfied with their service. We also sold a property using Michael Simpson which was extremely well managed. We have now decided to sell another property which was initially a smooth process ...
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“STAY AWAY FROM THEM! LIARS!...”

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Apr 23,2022
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By: 'Marcin Warchol'
Apr 23,2022
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I wish to not give even one star! Full of liars. Strongly not recommend this Estate agent! Stay away from them! Purchased the property in Thatcham and waiting 6 months, vendor extent the sales forever and after that received the phone call that the vendor not ...
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“Caitlin was extremely helpful during my telep......”

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Jan 29,2022
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By: 'Sheila Cannon'
Jan 29,2022
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Caitlin was extremely helpful during my telephone conversation. She was friendly yet professional. She took time to listen to my questions and found out the answers immediately. She used her local knowledge of Newbury to tell me more about the Greenham area. Caitlin went out ...
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“Really disappointed! No response...”

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Oct 21,2021
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By: 'To'
Oct 21,2021
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Really disappointed! They promise to contact me about the letting but no one call back, it has been over 2 weeks and I still don't know if I am able to move in on time. I'm so tired to call them again and again, they don't ...
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“Jones Robinson - Simply the best...”

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Aug 25,2021
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By: 'Steve'
Aug 25,2021
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I'm normally the last person to write a glowing review about my experience of an estate agent! Having moved 19 times over 37 years I have become accustomed to receiving over estimates on the true value of my property, which ultimately ends up with disappointment once the ...
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“I cannot thank or recommend Jo and Toyah at t......”

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Jun 08,2021
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Joanne
By: 'Justyna M'
Jun 08,2021
0 people found
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I cannot thank or recommend Jo and Toyah at the Lambourn branch enough!!! We've used Jones Robinson 3 times over the last 10 years and every time they seem to deliver fantastic service! I wouldn't use anyone else in the area. They have gone above and beyond. ...
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“Have worked with Paul and Paula on a house sa......”

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Mar 12,2021
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Paula
By: 'Richard'
Mar 12,2021
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Have worked with Paul and Paula on a house sale and appreciated the professional approach and support as we progressed through from offer to completion....
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“Professional and dynamic...”

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Jan 29,2021
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Paula
By: 'John'
Jan 29,2021
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I recently sold a flat in Newbury through Jones Robinson. The service they offered was excellent. From the very professional sales video of the property (which brought quick results in finding a buyer) to the final completion I always felt the team were supportive and ...
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“Through my experience with Jones Robinson it ......”

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Jan 12,2021
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By: 'Sam'
Jan 12,2021
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Through my experience with Jones Robinson it has been a mixed bag in terms of their ability to assist. Initially when looking at a property to rent they couldn't be more helpful jumping at the opportunities to show me properties. Once I had picked a ...
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By: Sian Cockerell
Jan 12, 2021
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So sorry to read your comments, we would like to investigate this matter further. Please can you provide your full name and contact details to [email protected] ...

“Very Poor Experience...”

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Jan 04,2021
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By: 'Rebecca'
Jan 04,2021
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We decided to use Jones Robinson Lettings because we had a very good (if initially unsuccessful) experience with Jones Robinson Estate sales; the estate agents were (and remain) helpful, kind, professional, prompt, and honest. It is unfortunate that none of these words can be used ...
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“Good Service...”

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Dec 21,2020
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Laura
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Sian
By: 'GF'
Dec 21,2020
0 people found
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The original property I had planned to rent fell through. Jones Robinson acted very quickly with setting up a same day viewing on another property and helped me get a new (better) flat organised very quickly. Referencing & paperwork was very organised and straightforward process....
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“Thank you to Jo & Toyah at Lambourn / Newbury......”

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Dec 14,2020
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Joanne
By: 'Paul'
Dec 14,2020
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Thank you to Jo & Toyah at Lambourn / Newbury Branch for making selling our house so easy. Once again you've both been amazing, A sensible & Fair valuation made the buyers come looking and sold over the asking price!! Five star service & communication and a pleasure to ...
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“Everyone at Jones Robinson's Lambourn branch ......”

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Dec 08,2020
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By: 'Nicky'
Dec 08,2020
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Everyone at Jones Robinson's Lambourn branch were very helpful in enabling the purchase of my new home. Toyah was patient and understanding of my needs, and made every effort to ensure a speedy and efficient sale. I found Jones Robinson completely professional and would recommend ...
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“Jones Robinson have been extremely helpful & ......”

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Oct 21,2020
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By: 'donna'
Oct 21,2020
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Jones Robinson have been extremely helpful & patient with my elderly dad and the selling of his house. Although the sale isn't yet finalised , Paula Rudge has dealt with every aspect in a kind & thorough way. The sale is not an easy one with a few ...
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“Friendly and professional...”

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Oct 13,2020
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Caroline
By: 'Victoria'
Oct 13,2020
0 people found
this helpful
I'm in the process of buying my first house, and the team at Jones Robinson have been amazing. During viewings James was easy to talk to and have honest conversations with, and Caroline from the sales team has been absolutely fantastic. She is so supportive ...
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“Very hepful and thorough...”

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Oct 05,2020
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Caroline
By: 'MaryJane'
Oct 05,2020
0 people found
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Very hepful and thorough. Caroline was in regular contact in the lead up to my purchase and helped actively chasing the mortgage broker and solicitors to push ahead with an exchange date. Also made special arrangements for my survey. Much appreciated....
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“Excellent service from Ed Taylor and the JR team...”

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Sep 30,2020
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By: 'Amy'
Sep 30,2020
0 people found
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I recently began the process of putting my property on the market and Ed Taylor from the JR team was my agent - the service received was exceptional. Ed was extremely professional, informative and so very helpful throughout the process, I would highly recommend JR ...
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“Highly recommended!...”

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Sep 03,2020
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Charlotte
By: 'Laura'
Sep 03,2020
0 people found
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I have rented my property out with Jones Robinson for the past two years and can highly recommended their rental and property management service. Repairs and inspections are always arranged and completed quickly and with regular communications and any problems with the property or tenants ...
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“Valuation of Property...”

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Aug 30,2020
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By: 'Rachel'
Aug 30,2020
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My husband and I required a current valuation on our property at quite short notice! We contacted Jones Robinson to assist us and they were only to happy to help. An appointment was set up straight away and the following day, Rosie, assisted us with ...
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“House sale...”

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Jul 10,2020
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Toyah
By: 'Sandra'
Jul 10,2020
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I have had a wonderful experience with James Robinson in Lambourn it was a tricky and long ride in which I felt secure and safe along the way. Many many thanks to Toyah and Joe who worked endlessly for a successful outcome ....
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“Kate, Beth and the whole Jones Robinson team ......”

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Jun 16,2020
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By: 'Christie'
Jun 16,2020
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Kate, Beth and the whole Jones Robinson team were wonderful with helping us to sell our house! From when Kate came to do the initial valuation we knew they were a good match for us. We really appreciated their honestly and advise to make the ...
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“I just recently completed a very stressful pu......”

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May 27,2020
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Sara
By: 'Mr'
May 27,2020
0 people found
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I just recently completed a very stressful purchase of a new flat via Jones Robinson and the team at JR were great. The developer who I bought it from kept tripping up on many different aspects of the sale, which was six months plus delayed, ...
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“I selected Jones Robinson to sell my property......”

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Mar 17,2020
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Paula
By: 'kevin'
Mar 17,2020
0 people found
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I selected Jones Robinson to sell my property in Newbury based on their good track record, my previous experience of them from 17 years ago and the excellent response I received to my request for a valuation. Neil Ballard and Paula Rudge led the project, although ...
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“Jones Robinson offer an impeccable service...”

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Mar 16,2020
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Paul
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Paula
By: 'veena'
Mar 16,2020
0 people found
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Jones Robinson offer an impeccable service based on integrity, efficiency, & transparency as well as being customer centric. The process of and buying and selling is a stressful time. To date all at Jones Robinson have worked as a team to support and administer on behalf ...
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“Paula's diligence really helped...”

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Mar 02,2020
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Paula
By: 'John'
Mar 02,2020
0 people found
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We eventually sold our house in a difficult market overshadowed by Brexit and recession fears. We tried 3 estate agents over a long period but eventually came back to Jones Robinson who were easily the best. Paula was diligent and proactive throughout and we really appreciated ...
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“Exceptional people and excellent results...”

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Feb 27,2020
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Joanne
By: 'Cathy'
Feb 27,2020
0 people found
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I recently put my house on the market with Jones Robinson Lambourn. I had known of the agency before when I had been looking for a house and had built up a very good relationship with Toyah Leonard and Jo Schedler who work at the ...
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“Would absolutely recommend....”

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Feb 09,2020
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Paul
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Harris
By: 'Jessica'
Feb 09,2020
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Very pleased with the service we have received from Jones Robinson in selling our house. The whole team have been fantastic throughout and have kept us up to date at all times, whilst being friendly and professional. Paul, Harris and Karen have particularly stood out ...
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“A Big Thank You...”

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Jan 10,2020
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By: 'Jackie'
Jan 10,2020
0 people found
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I put my property on the Market in early September 2019, having already found somewhere I liked late August. Originally it was Michael Page who came to see me and dealt with my property and he was very helpful. Unfortunately he left the business. But James ...
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“From start to finish Beth at Jones Robinson w......”

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Dec 24,2019
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Beth
By: 'David'
Dec 24,2019
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From start to finish Beth at Jones Robinson was truly Exceptional, she was very professional in all aspects of the sale. Everything she promised she fulfilled and went above and beyond. Nothing was ever to much trouble, her communication was second to none and overall ...
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“Great service from the Jones Robinson team, i......”

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Dec 11,2019
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Harris
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Wendy
By: 'Michelle'
Dec 11,2019
0 people found
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Great service from the Jones Robinson team, including Harris, Neil and Wendy. Good communication, and patience with all our decision making!...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 4:32 PM 04/09/2019 by allAgents

Awards won by Jones Robinson Estate Agents

Individual Branch Awards

Newbury, RG14


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