Jones Robinson Estate Agents
4.8/5, 941 reviews
97% recommended
96% sales valuation accuracy
96% sales fee satisfaction
87% lettings valuation accuracy
90% lettings fee satisfaction

Property Features

At Jones Robinson, we can truly claim to be West Berkshire's most prominent and successful firm of estate agents. Over the past five years, we have sold and let more properties in the region than any other firm. show more At Jones Robinson, we can truly claim to be West Berkshire's most prominent and successful firm of estate agents. Over the past five years, we have sold and let more properties in the region than any other firm.
Jones Robinson are Estate Agents based in West Berkshire

Latest Reviews

 View all Reviews 941
31st Jan 2024
reviewed by 'Doug'
“I cannot recommend Toyah and the team at JR Lambourn highly enough. I was kept informed every step of the ......”
31st Jan 2024
reviewed by 'Doug'
“I cannot recommend Toyah and the team at JR Lambourn highly enough. I was kept informed every step of the ......”
27th Oct 2023
reviewed by 'Jóhann'
“Steer clear!....After paying for the top service as sold by Jones Robinson to myself; the communication received was quite ......”
27th Jul 2023
reviewed by 'Sandra Chuma'
“I am a new client to JR and I had a great experience. It did not take me more than 4 ......”
28th Mar 2023
reviewed by 'Marcin'
“I wish to not give even one star! Full of liars. Strongly not recommend this Estate agent! Stay away from ......”
1st Aug 2022
reviewed by 'Govinden'
“If 6 stars were to exist, I would have rated Jones Robinson Estate agency 6 stars where they have stars among the ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 96% £23,000 £1,350,000
Lettings 87% 90% £475 £2,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
73 4 126 17 500 1 184 4 26 6
Opening Hours
  • Open: 24/7
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Jones Robinson Estate Agents Branches (view all 2)
Lambourn, RG17
Newbury, RG14

“The service provided by Jones Robinson was of the highest ......”

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Dec 14,2015
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Paul
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Deborah
By: 'Thomas'
Dec 14,2015
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The service provided by Jones Robinson was of the highest standard throughout the whole process. At all times we were kept in touch as to what was happening and what was required. They made what can be a stressful process a lot easier to deal ...
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“We used Jones Robinson to sell our property and from ......”

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Dec 14,2015
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Paul
By: 'CS'
Dec 14,2015
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We used Jones Robinson to sell our property and from start to finish the service was excellent. Paul ensured that we utilised the right strategy to go to market and this led to over 100 viewings, over 30 offers and selling our property for 20% above the guide ...
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“I was lucky enough to both sell and buy with ......”

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Dec 12,2015
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Rachel
By: 'Sarah'
Dec 12,2015
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I was lucky enough to both sell and buy with Jones Robinson Newbury. From the first meeting with Paul to the last handshake with Rachel and Deborah ( and a cuddle from Karen) they have been amazing. They looked after me through all the twists and ...
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“They showed me around the house, twice, and liaised between ......”

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Dec 11,2015
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By: 'Pauline'
Dec 11,2015
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They showed me around the house, twice, and liaised between the vendor and myself and our solicitors, often chasing answers to questions etc....
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“Excellent, professional service throughout. Quite apart from the speed of ......”

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Dec 09,2015
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Joanne
By: 'owenk'
Dec 09,2015
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Excellent, professional service throughout. Quite apart from the speed of the sale which was a very positive surprise, we were always kept informed by Joanne and Paula about what was going on with the buyers and the solicitors. If callbacks were promised, they were always ...
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“Paula and Joanne were extremely professional throughout the whole buying ......”

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Dec 03,2015
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Joanne
By: 'Tim'
Dec 03,2015
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Paula and Joanne were extremely professional throughout the whole buying process. We have purchased a plot of land through Jones Robinson which we will develop and I've found that Paula has an excellent knowledge of her market in Lambourn and has assisted us with our ...
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“I instructed Jones Robinson to sell a building plot at ......”

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Dec 02,2015
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By: 'SP'
Dec 02,2015
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I instructed Jones Robinson to sell a building plot at the bottom of my garden. Very quickly we secured a buyer, but through no fault of JR, they pulled out after dragging it on for about 4 months. JR put it back out and again very ...
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“All the staff at the lambourn branch were a fantastic ......”

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Dec 01,2015
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Joanne
By: 'John&lesley'
Dec 01,2015
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All the staff at the lambourn branch were a fantastic nothing was to much trouble. Paula on the other hand.went far beyond what she had to ,In order to secure our sale.No matter what problems we had she went the extra mile to ...
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“Jones Robinson and our contact Ben Coates provided a first ......”

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Nov 26,2015
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By: 'anthonyevans'
Nov 26,2015
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Jones Robinson and our contact Ben Coates provided a first class and friendly service from the beginning of our tenancy to the end. Highly recommended...
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“Good service from start to finish. Pleasant team to communicate ......”

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Nov 25,2015
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By: 'MV'
Nov 25,2015
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Good service from start to finish. Pleasant team to communicate with in the whole office. Brochure was developed and they made adjustments as requested very quickly. Regular updates regarding the prospective buyers and the throughout the process of the actual sale....
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“Michael Simpson and the overall team handled our sale extremely ......”

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Nov 25,2015
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By: 'Martin'
Nov 25,2015
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Michael Simpson and the overall team handled our sale extremely professionally. He and the team, including Rachel, Lisa and James were always on hand when we needed them for advice, answers to questions and progress reports. In terms of process, the initial valuation was relaistic, ...
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Comment on agent fees
Their fees were higher than some other agents however I chose Jones Robinson based on their level of service and that decision was vindicated.
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“Throughout this somewhat protracted sale, I have received regular comprehensive, ......”

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Nov 20,2015
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Charles
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Deborah
By: 'Berkhamsted'
Nov 20,2015
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Throughout this somewhat protracted sale, I have received regular comprehensive, unbiased and helpful advice and guidance from Charles, Deborah and James. Any delays in the process have been entirely outside of their control. Although initially somewhat sceptical of their marketing plan, it soon proved to ...
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“Karl has been really helpful in organising the viewing and ......”

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Nov 19,2015
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By: 'Liz'
Nov 19,2015
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Karl has been really helpful in organising the viewing and a speedy moving in process for me. I took up a job in the local area and have been staying in a hotel whilst the paperwork/references were taken up. It's taken approximately a week ...
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“Jones Robinson have just sold a property for us and ......”

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Nov 18,2015
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By: 'Angela'
Nov 18,2015
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Jones Robinson have just sold a property for us and also let a property. Both these transactions were carried out in a very efficient manner. The sale price also exceeded both our expectations. They kept in touch with us regarding viewings etc and took the ...
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“I recently bought a property with JR and I must ......”

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Nov 17,2015
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Michael
By: 'Giovanni'
Nov 17,2015
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I recently bought a property with JR and I must say that I've been impressed with their professionalism along the whole process. I've been continuously informed by Michael and Deborah about the progress of my file, even when there were no updates. As the process ...
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“Paula and the team at Jones robinson, lambourn, provided us ......”

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Nov 17,2015
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Joanne
By: 'J'
Nov 17,2015
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Paula and the team at Jones robinson, lambourn, provided us with an excellent service whilst we were selling our property. They were always on hand for help and advice and happily with their assistance the sale went through promptly. Many thanks....
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“Having bought the property through JR originally and been very ......”

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Nov 12,2015
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By: 'Alex'
Nov 12,2015
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Having bought the property through JR originally and been very impressed by the way they looked after the seller and ourselves, they were an obvious choice when it came to resell the house. The pressure was on to get a sale extremely promptly to secure ...
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“We received a brilliant service from all the staff in ......”

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Nov 12,2015
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Deborah
By: 'Mr'
Nov 12,2015
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We received a brilliant service from all the staff in the Newbury office from the moment we registered our details. The staff who showed us round the properties had a vast knowledge of the local area which was incredibly helpful and while we were buying ...
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“The agents at Jones Robinson, Anna in particular, have helped ......”

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Nov 10,2015
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Anna
By: 'Jane'
Nov 10,2015
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The agents at Jones Robinson, Anna in particular, have helped me with five rental proerties over a number of years. They have always found suitable tenants quickly and have made the bureaucracy of moving tenants in and out painless....
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“We were delighted with Jones Robinson in Lambourn. From when ......”

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Oct 31,2015
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Joanne
By: 'Mrs'
Oct 31,2015
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We were delighted with Jones Robinson in Lambourn. From when we viewed the house, we travelled quite away to view and Toyah (who then worked in the Lambourn office) held on way past opening hours for us to arrive and was a complete breath of ...
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“We dealt with Poppy when searching for our home, she ......”

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Oct 29,2015
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By: 'Emma'
Oct 29,2015
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We dealt with Poppy when searching for our home, she was professional and patient and have exceptional customer service. She made what could have been a very stressful process easier to deal with. Jones Robinsin is very lucky to have Poppy and I will recommend ...
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“Paula & Jo are a very efficient, and friendly team.They ......”

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Oct 28,2015
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Joanne
By: 'matt'
Oct 28,2015
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Paula & Jo are a very efficient, and friendly team. They kept good focus on moving our house purchase along as swiftly as possible. At times Paula was frustrated with slow progress of the sellers solicitors and need to utilise my side of the chain to ...
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“Agent was exceptionally responsive and transparent. Upon viewing a few ......”

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Oct 28,2015
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By: 'Matt'
Oct 28,2015
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Agent was exceptionally responsive and transparent. Upon viewing a few properties, we were given documents which stated very clearly all the fees that would need paying in advance (with no hidden costs). Furthermore, we overcame minor speedbumps due to the responsiveness and professionalism of both ...
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Comment on agent fees
Very reasonable for a lovely property.
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“The two young ladies in the Lambourn office were extremely ......”

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Oct 23,2015
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Joanne
By: 'Tony'
Oct 23,2015
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The two young ladies in the Lambourn office were extremely helpful both during the negotiation, when they were very tough acting for their client, but after completion they smoothed the handover with a smile....
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“We've used Jones Robinson for selling, renting and now buying ......”

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Oct 22,2015
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By: 'Angeli'
Oct 22,2015
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We've used Jones Robinson for selling, renting and now buying property. Their services have been excellent on every occasion, personal and supportive but also very professional....
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“I have tried to sell my property through various other ......”

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Oct 22,2015
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Joanne
By: 'Marilyn'
Oct 22,2015
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I have tried to sell my property through various other agents before commissioning Jones Robinson Lambourn who sold reasonably quickly and with constant communication. The few hitches along the way were sorted out quickly and efficiently. The sales process was chased with the solicitors often ...
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“We have been dealing with Jones Robinson in the purchase ......”

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Oct 21,2015
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Anna
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Paul
By: 'Newbury'
Oct 21,2015
0 people found
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We have been dealing with Jones Robinson in the purchase and tenancy management of numerous properties, we have found them to be very professional and knowledgeable in both fields. The information provided is timely and accurate, their availability to answer questions and give advice when ...
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“Having bought through Jones Robinson's when we first moved to ......”

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Oct 20,2015
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Toyah
By: 'Jackie'
Oct 20,2015
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Having bought through Jones Robinson's when we first moved to the area it made sense to use them again. Paula Rudge and Toyah were both extremely professional. When Paula came to see me to value the house I could tell immediately that she really knew ...
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“Very pleased with the service provided by Jones Robinson during ......”

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Oct 20,2015
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Michael
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Deborah
By: 'Carol'
Oct 20,2015
0 people found
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Very pleased with the service provided by Jones Robinson during the sale of my property. Feedback on viewings was prompt, as was the follow up once the sale had been agreed. Everyone in the office very professional. The fact that the office is open 7 days ...
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“As a first time Tenant, the world of renting is ......”

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Oct 20,2015
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Anna
By: 'Richard'
Oct 20,2015
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As a first time Tenant, the world of renting is a jungle and Anna is the best Indiana Jones I could ask for She has attentively, diligently and professional professionally dealt with all issues from floorboards to doors. She has made the renting experience seem ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 4:32 PM 04/09/2019 by allAgents

Awards won by Jones Robinson Estate Agents

Regional Awards won by Jones Robinson Estate Agents

Individual Branch Awards

Newbury, RG14



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