Jones Robinson Estate Agents
4.8/5, 941 reviews
97% recommended
96% sales valuation accuracy
96% sales fee satisfaction
87% lettings valuation accuracy
90% lettings fee satisfaction

Property Features

At Jones Robinson, we can truly claim to be West Berkshire's most prominent and successful firm of estate agents. Over the past five years, we have sold and let more properties in the region than any other firm. show more At Jones Robinson, we can truly claim to be West Berkshire's most prominent and successful firm of estate agents. Over the past five years, we have sold and let more properties in the region than any other firm.
Jones Robinson are Estate Agents based in West Berkshire

Latest Reviews

 View all Reviews 941
31st Jan 2024
reviewed by 'Doug'
“I cannot recommend Toyah and the team at JR Lambourn highly enough. I was kept informed every step of the ......”
31st Jan 2024
reviewed by 'Doug'
“I cannot recommend Toyah and the team at JR Lambourn highly enough. I was kept informed every step of the ......”
27th Oct 2023
reviewed by 'Jóhann'
“Steer clear!....After paying for the top service as sold by Jones Robinson to myself; the communication received was quite ......”
27th Jul 2023
reviewed by 'Sandra Chuma'
“I am a new client to JR and I had a great experience. It did not take me more than 4 ......”
28th Mar 2023
reviewed by 'Marcin'
“I wish to not give even one star! Full of liars. Strongly not recommend this Estate agent! Stay away from ......”
1st Aug 2022
reviewed by 'Govinden'
“If 6 stars were to exist, I would have rated Jones Robinson Estate agency 6 stars where they have stars among the ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 96% £23,000 £1,350,000
Lettings 87% 90% £475 £2,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
73 4 126 17 500 1 184 4 26 6
Opening Hours
  • Open: 24/7
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS DPS TDS
Rankings
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Estate agents
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Latest Properties

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Images & Videos
Jones Robinson Estate Agents Image 1
Jones Robinson Estate Agents Branches (view all 2)
Lambourn, RG17
Newbury, RG14

“Well done Jones Robinson in navigating the sale of our ......”

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Jun 22,2016
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Joanne
By: 'A.'
Jun 22,2016
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Well done Jones Robinson in navigating the sale of our property and a achieving a rapid and successful completion for us. Excellent service and really nice people to work with. Fees were higher than desired but the results justified the expense. Thank you...
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See above
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“Thank you to the team at Jones Robinson (lambourn) especially ......”

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Jun 21,2016
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Joanne
By: 'Doug'
Jun 21,2016
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Thank you to the team at Jones Robinson (lambourn) especially Joanne for making it a smooth transaction with the purchase of my first property. They went the extra mile with helping me deal with mortgage advisors and solicitors to achieve a smooth transaction on my ...
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Comment on agent fees
Very reasonably priced
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“The team at Jones Robinson were absolutely excellent in helping ......”

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Jun 17,2016
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Michael
By: 'Nick'
Jun 17,2016
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The team at Jones Robinson were absolutely excellent in helping me with the purchase of my new property. James was always happy to help with all my queries, and was very professional in supporting me. Michael was a great help in showing me around the ...
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Not applicable
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“They were brilliant from start to finish. I was a ......”

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Jun 16,2016
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Deborah
By: 'Chelsea'
Jun 16,2016
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They were brilliant from start to finish. I was a first time buyer and felt quite daunted by the whole process but I was quickly reassured by the excellent customer service. James Old ring registered me with Jones Robinson and found a property to view ...
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Jun 15,2016
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Deborah
By: 'Anne'
Jun 15,2016
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I was very satisfied with the service I received from Jones Robinson from start to finish. I was especially pleased with the level of communication I received from them especially from Deborah Tomlinson, James Oldring and Paul Evans which is vital in this stressful time ...
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“Can't thank James and Deborah enough for the work they ......”

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Jun 15,2016
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Deborah
By: 'Amy1988'
Jun 15,2016
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Can't thank James and Deborah enough for the work they did to make our first house purchase go through nice and smoothly, from the initial phone call saying our offer had been accepted, to chasing solicitors and the warm welcome received when collecting the keys....
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“I would highly recommend Jones Robinson Estate Agent, I have ......”

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Jun 14,2016
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Lisa
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Deborah
By: 'Rachel'
Jun 14,2016
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I would highly recommend Jones Robinson Estate Agent, I have received fantastic service selling my house. The viewings were all booked in through Lisa, James and Rachel and they all kept me updated on bookings, changes etc. James and Lisa suggested block viewings which fitted ...
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“Excellent service from Jones Robinson in general and Alex Harrison ......”

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Jun 10,2016
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By: 'Jenny'
Jun 10,2016
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Excellent service from Jones Robinson in general and Alex Harrison in particular during the period they were letting my house for me while I was living in Canada....
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Comment on agent fees
I was quite happy with the fees.
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“Cannot thank you all enough, including Joanne - although there ......”

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Jun 08,2016
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By: 'Carla'
Jun 08,2016
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Cannot thank you all enough, including Joanne - although there is only enough space to put two names. A very stressful experience which I do not think would have reached a successful conclusion without the team. A special Thank You has to go to Karl ...
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Comment on agent fees
I think the Agent's fees are in line with other agents. Certainly not higher. Whilst no one likes to pay the fees as they do equate to a lot of money, I think in my case it was worth it.
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“Would highly recommend Jones Robinson the team have been fantastic ......”

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Jun 06,2016
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Joanne
By: 'Mel'
Jun 06,2016
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Would highly recommend Jones Robinson the team have been fantastic throughout the whole sales process 10/10, very good service...
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“We have recently sold our cottage through another Estate Agents, ......”

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Jun 06,2016
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By: 'Tom'
Jun 06,2016
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We have recently sold our cottage through another Estate Agents, however Jones Robinson, and Karl Gay in particular was handling our buyer's sale. It was quite a tricky chain further up and Exchange was delayed over and over again. This began to really impact on ...
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Comment on agent fees
Not applicable as he was our Buyer's Agent
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“I sold my property with Jones Robinson and would like ......”

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Jun 06,2016
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Michael
By: 'Amanda'
Jun 06,2016
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I sold my property with Jones Robinson and would like to thank Michael for his professionalism and care, and James for his kindness and warmth, and Deborah for the updates, keeping me informed on progress in her friendly way. We got there in the end, ...
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Comment on agent fees
I felt the fee was a little high, and next time would probably negotiate the percentage, but being a novice I just accepted what I was offered!
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“We've been tenants in the same property for five years. ......”

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Jun 06,2016
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Anna
By: 'GS'
Jun 06,2016
0 people found
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We've been tenants in the same property for five years. Always helpful; swift attention when needed; reliable and honest. We've had a variety of people round to do landlord's inspection, always polite, professional and accurate. Can't really comment on the marketing side as this was ...
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“We recently purchased a property through jones Robinson and the ......”

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May 25,2016
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Deborah
By: 'Mrs'
May 25,2016
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We recently purchased a property through jones Robinson and the service received was nothing but exceptional and professional! Our purchase was not smooth sailing and had many bumps along the way, but James and Deborah handled it so very well. They were very much on ...
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Comment on agent fees
No fees as only purchased through them.
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“Fantastic customer service and excellent communication. Jones Robinson were a ......”

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May 24,2016
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Charles
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Joanne
By: 'AubanGroover'
May 24,2016
0 people found
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Fantastic customer service and excellent communication. Jones Robinson were a pleasure to deal with, particularly as i was a first time buyer, everything was explained to me....
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Comment on agent fees
No property to sell, all costings were clearly explained at the start.
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“We've been really impressed with the professionalism and kindness of ......”

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May 19,2016
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Joanne
By: 'Alex'
May 19,2016
0 people found
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We've been really impressed with the professionalism and kindness of Joanne who managed our first home purchase. She was excellent on our first viewing and so knowledgeable - she played a huge part in us going forward with this purchase. She helped us through the ...
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“A 5 star service:We were very satisfied with the service ......”

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May 18,2016
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Deborah
By: 'Sergiy'
May 18,2016
0 people found
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A 5 star service: We were very satisfied with the service which we received during our house purchase. I can't give enough praise to Deborah, who managed our purchase. She was always available, very informative, helpful and helped cater for our needs. Highly recommended!...
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Comment on agent fees
Good
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“We were very pleased with the service we received in ......”

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May 17,2016
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Paul
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Deborah
By: 'Michael'
May 17,2016
0 people found
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We were very pleased with the service we received in the sale of my late father's flat. We felt the whole process ran smoothly and we were kept informed at all stages. Paul Hodgson advised us initially and provided a realistic valuation and well-presented advertisement ...
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Comment on agent fees
Seemed high initially but we understand that they are fairly typical in today's market.
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“Sian was great to deal with and sorted through all ......”

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May 17,2016
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By: 'Georgie'
May 17,2016
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Sian was great to deal with and sorted through all issues swiftly. I highly recommend both Sian Cockerell and Jones Robinson....
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“This is the third property we have sold thru J ......”

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May 17,2016
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Michael
By: 'Graham'
May 17,2016
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This is the third property we have sold thru J R and as usual we are extremely pleased with the results.Michaels original offer valuation was exceeded and the process then ran very smoothly as allways. We cannot thank the office team for back up ...
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Good
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“We recently sold our beautiful Gloucester Road home through Jones ......”

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May 16,2016
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Paul
By: 'Mr'
May 16,2016
0 people found
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We recently sold our beautiful Gloucester Road home through Jones Robinson. We dealt with Paul Hodgson and he was absolutely fantastic. Paul explained what type of buyer we needed for our house and how we could achieve the best price and he did exactly that. ...
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Good
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“I found Paul to be very helpful throughout the entire ......”

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May 11,2016
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Paul
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Deborah
By: 'Jim'
May 11,2016
0 people found
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I found Paul to be very helpful throughout the entire sales process which went very smoothly. Paul was also excellent at answering any calls or emails I had; often replying the same day in the evening Deborah also maintained a schedule of regular, up-to-date communications ...
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Comment on agent fees
Competitive. I felt we got a very good service.
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“Alex has been very helpful and prompt in getting an ......”

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May 09,2016
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By: 'Esha'
May 09,2016
0 people found
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Alex has been very helpful and prompt in getting an issue with was not fixed for 2 weeks. He was very polite and a wonderful person to speak to.Thanks for all your help Alex.He definitely stands by the Jones and Robinson tag line-we make ...
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Good
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“I very much appreciate the whole Jones Robinson (JR) team's ......”

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May 04,2016
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Paul
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Deborah
By: 'Phil'
May 04,2016
0 people found
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I very much appreciate the whole Jones Robinson (JR) team's effort to get the sale of my house through. JR created significant interest quickly resulting in 5 offers from 11 viewings within 3 weeks. Consequently we were able to accept an offer comfortably over the guide price. This ...
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Comment on agent fees
Not the cheapest in the area but absolutely worth it.
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“I recently purchased a property from Jones Robinson, the service ......”

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May 03,2016
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Deborah
By: 'May'
May 03,2016
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I recently purchased a property from Jones Robinson, the service was outstanding and it was a very smooth process. Many Thanks to Deborah Tomlin, James Oldring and Lisa Crayton for all their help and professionalism...
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“Recently sold a property in the Lambourn valley after living ......”

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May 03,2016
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Joanne
By: 'Mike'
May 03,2016
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Recently sold a property in the Lambourn valley after living in it for over 11 1/2 years. I worked with Jo Schedler on an almost daily basis arranging viewing whether it was phone, email or text to get potential buyers. Jo is a friendly person who will ...
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Comment on agent fees
You already think the fees are high when you come to signing the contract but when you see the amount of effort and detail which goes into your selling your property it turns out not to be the case.
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“I recently purchased a property through Jones Robinson Estate Agents. ......”

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Apr 29,2016
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Joanne
By: 'Simon'
Apr 29,2016
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I recently purchased a property through Jones Robinson Estate Agents. I cannot rate highly enough, the staff are very professional and very friendly. It was a great experience, they handled everything and it went incredibly smoothly. Least stressful thing I have ever done! A*...
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Comment on agent fees
Exceptional service, worth every penny.
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“We are in the process of selling our property and ......”

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Apr 28,2016
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Joanne
By: 'LB'
Apr 28,2016
0 people found
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We are in the process of selling our property and can't speak highly enough of both Jo and Paula . Paula was our initial contact, very professional when visiting our property and explained everything clearly. Jo was more involved in setting up the viewings , we found ...
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Comment on agent fees
I think they're fair and in line with the market
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“This is the 3rd time we have used Jones Robinson ......”

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Apr 28,2016
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Deborah
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Michael
By: 'Lee'
Apr 28,2016
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This is the 3rd time we have used Jones Robinson and have been very lucky to have had the support and guidance from Michael and Deborah in the Newbury Office. They have helped us through some difficult situations and we are very grateful to them ...
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“Paula and Joanne have been brilliant in selling our house ......”

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Apr 27,2016
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Joanne
By: 'RHG'
Apr 27,2016
0 people found
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Paula and Joanne have been brilliant in selling our house in Lambourn. Hard working and always pushing the solicitors to get it all done. Very supportive and thorough, I would strongly recommend them...
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Comment on agent fees
The agent fee is a little high at 1.5% but they did get it sold pretty quickly
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 4:32 PM 04/09/2019 by allAgents

Awards won by Jones Robinson Estate Agents

Regional Awards won by Jones Robinson Estate Agents

Individual Branch Awards

Newbury, RG14



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