Jones Robinson Estate Agents
4.8/5, 941 reviews
97% recommended
96% sales valuation accuracy
96% sales fee satisfaction
87% lettings valuation accuracy
90% lettings fee satisfaction

Property Features

At Jones Robinson, we can truly claim to be West Berkshire's most prominent and successful firm of estate agents. Over the past five years, we have sold and let more properties in the region than any other firm. show more At Jones Robinson, we can truly claim to be West Berkshire's most prominent and successful firm of estate agents. Over the past five years, we have sold and let more properties in the region than any other firm.
Jones Robinson are Estate Agents based in West Berkshire

Latest Reviews

 View all Reviews 941
31st Jan 2024
reviewed by 'Doug'
“I cannot recommend Toyah and the team at JR Lambourn highly enough. I was kept informed every step of the ......”
31st Jan 2024
reviewed by 'Doug'
“I cannot recommend Toyah and the team at JR Lambourn highly enough. I was kept informed every step of the ......”
27th Oct 2023
reviewed by 'Jóhann'
“Steer clear!....After paying for the top service as sold by Jones Robinson to myself; the communication received was quite ......”
27th Jul 2023
reviewed by 'Sandra Chuma'
“I am a new client to JR and I had a great experience. It did not take me more than 4 ......”
28th Mar 2023
reviewed by 'Marcin'
“I wish to not give even one star! Full of liars. Strongly not recommend this Estate agent! Stay away from ......”
1st Aug 2022
reviewed by 'Govinden'
“If 6 stars were to exist, I would have rated Jones Robinson Estate agency 6 stars where they have stars among the ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 96% £23,000 £1,350,000
Lettings 87% 90% £475 £2,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
73 4 126 17 500 1 184 4 26 6
Opening Hours
  • Open: 24/7
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS DPS TDS
Rankings
Overall
Estate agents
Letting agents
Latest Properties

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Jones Robinson Estate Agents Branches (view all 2)
Lambourn, RG17
Newbury, RG14

“I would highly recommend Joanne Schedler as she managed our ......”

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Apr 25,2016
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Joanne
By: 'Dr'
Apr 25,2016
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I would highly recommend Joanne Schedler as she managed our sale which was far from straight forward. She does go the extra yard and is extremely good at managing both solicitors and clients. Dr Tom Ahern...
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“Thank you for all your hard work selling our house. ......”

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Apr 25,2016
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By: 'Mo'
Apr 25,2016
0 people found
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Thank you for all your hard work selling our house. When a sale fell through, you were there promptly with all the support we needed to get things moving once more....
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Comment on agent fees
Comparable
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“Poppy has been kind and helpful from the start of ......”

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Apr 19,2016
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By: 'Emma'
Apr 19,2016
0 people found
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Poppy has been kind and helpful from the start of this journey for me! Which has had its scary moments knowing I am doing this alone for the first time! However, I can honestly say how reassured I feel knowing I am living under the ...
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“As a solicitor selling as attorney, Jones Robinson in Lambourn ......”

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Apr 18,2016
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Joanne
By: 'EP'
Apr 18,2016
0 people found
this helpful
As a solicitor selling as attorney, Jones Robinson in Lambourn have been outstanding to deal with and were efficient, knowledgeable and got the deal done in the short timeframe I had. A pleasure, thank you....
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Comment on agent fees
Reasonable.
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“I want to thank all of the staff at Jones ......”

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Apr 15,2016
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By: 'Keith'
Apr 15,2016
0 people found
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I want to thank all of the staff at Jones Robinson for their efficient, professional and courteous help throughout a far from straightforward sale transaction....
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Comment on agent fees
perfectly fair
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“Great customer service, so friendly and helpful. Very efficient process. ......”

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Apr 15,2016
Minithumbup
By: 'Lucy'
Apr 15,2016
0 people found
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Great customer service, so friendly and helpful. Very efficient process. Would definitely look to rent with Jones Robinson again. Both members of staff have made the property search and move in process stress free !...
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“First os all, I have to say that all Jones ......”

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Apr 14,2016
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Deborah
By: 'Antonio'
Apr 14,2016
0 people found
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First os all, I have to say that all Jones Robinsons agents really impressed me for courtesy and spped of service. A Special mention for Deborah simply because she's been my main contact throughout the different stages of the purchase. She's always been very patient ...
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“This has been quite the best estate agent experience I've ......”

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Apr 14,2016
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Joanne
By: 'Joanne'
Apr 14,2016
0 people found
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This has been quite the best estate agent experience I've ever had! I think its fair to say that if it hadn't been for Joanne, this purchase would never of happened. Expert, diplomatic, supportive and professional - couldn't ask for more....
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“Excellent service. The team at Jones Robinson handled my transaction ......”

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Apr 13,2016
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Deborah
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Charles
By: 'David'
Apr 13,2016
0 people found
this helpful
Excellent service. The team at Jones Robinson handled my transaction is a very professional and friendly manner, from efficiently brokering the initial price discussion to cajoling all parties to achieve the completion deadline....
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“From the point of placing our offer Paul kept us ......”

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Apr 13,2016
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Paul
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Deborah
By: 'Kim'
Apr 13,2016
0 people found
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From the point of placing our offer Paul kept us regularly updated of where the vendor was in making their decision (which did take over a week) but thankfully we were the chosen buyers! We were then passed over to Deborah to manage the purchase ...
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Comment on agent fees
N/A as we did not have a property to sell
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“We are extremely happy with the professional approach delivered by ......”

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Apr 11,2016
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Deborah
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Karen
By: 'Derek'
Apr 11,2016
0 people found
this helpful
We are extremely happy with the professional approach delivered by all the staff at the Newbury branch. From first contact via sales meeting Karen on site several times who was very helpful with a friendly touch. Deborah , James & Lisa have also been very helpful chasing ...
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Comment on agent fees
N/A Bought a Property.
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“What can I say, from start to finish Jones Robinson ......”

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Apr 11,2016
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Paul
By: 'Outstanding!!!'
Apr 11,2016
0 people found
this helpful
What can I say, from start to finish Jones Robinson were on top form. From the first meeting with Paul Hodgson discussing selling strategy, to his team who always picked up the phone and answered my emails promptly, to the aftercare from Deborah Tomlin. I ...
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Comment on agent fees
We were happy with the agents fees for the sale of our property. The effort they put in and the final sale price that was achieved was worth every penny.
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“Both Paul and Deborah kept me informed and updated throughout ......”

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Apr 06,2016
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Deborah
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Paul
By: 'Al'
Apr 06,2016
0 people found
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Both Paul and Deborah kept me informed and updated throughout the whole process. Their professional approach and advice made me in no doubt that employing Jones Robinson was the right company to use during a long drawn out process when I was worried about the ...
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“Jones Robinson have provided excellent service and support during a ......”

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Apr 01,2016
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Joanne
By: 'Russell'
Apr 01,2016
0 people found
this helpful
Jones Robinson have provided excellent service and support during a challenging period. The period of time before buy to let tax came in. No doubt they were snowed under with plenty to do. At no point did I feel less supported due to this context ...
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Comment on agent fees
Fees were inline with other agents.
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“From the first meeting we knew that we were in ......”

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Mar 29,2016
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Paul
By: 'Barry&Helen'
Mar 29,2016
0 people found
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From the first meeting we knew that we were in safe hands with Paul Evans. We had good, honest advice that made a lot of sense and he kept us appraised every step of the way. It's clear that Paul has a lot of experience, ...
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Comment on agent fees
Average for the area.
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“I have recently purchased a property via Jones Robinson Lambourn ......”

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Mar 28,2016
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Joanne
By: 'annef'
Mar 28,2016
0 people found
this helpful
I have recently purchased a property via Jones Robinson Lambourn and I can honestly say they were absolutely outstanding and really went the extra mile - doing more than they should have had to to ensure a smooth sale!!! Thank you Joanne, Paula and all ...
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“Recently sold my property and I cannot praise the sales ......”

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Mar 25,2016
Minithumbup
By: 'ersutherland'
Mar 25,2016
0 people found
this helpful
Recently sold my property and I cannot praise the sales team enough during the initial bid stage. Once a price was agreed I was even more impressed with Deborah who managed the process through to completion. Very responsive, friendly and the whole branch seemed to ...
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Comment on agent fees
Agent fees were about average but I was happy due to the service recieved.
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“In quite a difficult time Paul, Sara & Val were all ......”

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Mar 23,2016
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Paul
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Sara
By: 'B.H.'
Mar 23,2016
0 people found
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In quite a difficult time Paul, Sara & Val were all very kind understanding & considerate. Paul put a plan together to sell my late mother's property, and very professionally saw the whole operation through to a successful sale. All the sales team involved kept us informed ...
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Comment on agent fees
good
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“Everyone at Lambourn office have been totally marvellous !! Iam a ......”

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Mar 22,2016
Minithumbup
By: 'Sheri'
Mar 22,2016
0 people found
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Everyone at Lambourn office have been totally marvellous !! Iam a lady on own , and get nervous , so Iv had totally support All the way Love them !! Thank you Paula ,jo, Karl and Toyah XXXX...
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Comment on agent fees
Good
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“Michael valued the property sensibly and justified his rationale. A ......”

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Mar 17,2016
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Michael
By: 'Kevin'
Mar 17,2016
0 people found
this helpful
Michael valued the property sensibly and justified his rationale. A sale was agreed quickly and tracked appropriately to completion. Michael was always available to advise and help with detail and I would have no hesitation in recommending Jones Robinson....
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Comment on agent fees
Not the cheapest but the way the sale was handled justified the premium.
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“We are not new to the real estate industry and ......”

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Mar 15,2016
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Michael
By: 'Sandra'
Mar 15,2016
0 people found
this helpful
We are not new to the real estate industry and have bought and sold at least a dozen properties, and to date – this is the first time we have felt strongly enough to compliment an agency. We cannot speak more highly about this Real estate ...
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Comment on agent fees
Good but this was not the reason this Agency was chosen.
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“Joanne was fantastic help in purchasing my first house. She's ......”

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Mar 14,2016
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Joanne
By: 'Oisin'
Mar 14,2016
0 people found
this helpful
Joanne was fantastic help in purchasing my first house. She's proffesional and does her job very well. Always pleasant to deal with, easy to get in touch with....
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Comment on agent fees
Good
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“Michael provided a professional and high quality service in the ......”

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Mar 14,2016
Minithumbup
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Michael
By: 'Emma'
Mar 14,2016
0 people found
this helpful
Michael provided a professional and high quality service in the sale of my house. He was transparent and clear with his regular communications while viewings were taking place and once a sale had been agreed I always felt he was acting in my interests. I ...
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Comment on agent fees
I think the agents fee's were fair for the area.
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“Jones Robinson have looked after our property for several years ......”

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Mar 10,2016
Minithumbup
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Michael
By: 'TC'
Mar 10,2016
0 people found
this helpful
Jones Robinson have looked after our property for several years and also helped us to sell it. Michael, Deborah and Alex plus lots of others have been absolutely first class in every respect. Always helpful and very good at keeping us informed. Nothing too much ...
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Comment on agent fees
No problem.
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“The service I received from both Poppy and Karl was ......”

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Mar 02,2016
Minithumbup
By: 'Cat'
Mar 02,2016
0 people found
this helpful
The service I received from both Poppy and Karl was efficient, friendly and very professional. They always responded very quickly and contacted me when they said they would. Karl was so helpful about the area and the property....
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Comment on agent fees
I was very satisfied with the fees, well worth it.
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“What a team!Michael most helpful with visits and negotiation.......”

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Feb 25,2016
Minithumbup
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Deborah
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Michael
By: 'Janette'
Feb 25,2016
0 people found
this helpful
What a team! Michael most helpful with visits and negotiation. Deborah worked with me every step of the way to push the purchase through. Couldn't have done it without her....
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Comment on agent fees
We were purchasers so can't comment.
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“From the moment we looked round the property the ladies ......”

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Feb 19,2016
Minithumbup
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Joanne
By: 'Missmo'
Feb 19,2016
0 people found
this helpful
From the moment we looked round the property the ladies at Jones Robinson helped our move into our property be as easy as possible...
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Comment on agent fees
N/A
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“This is 5 star service. Thanks to all of you once ......”

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Feb 12,2016
Minithumbup
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Rachel
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Deborah
By: 'Bronislaw'
Feb 12,2016
0 people found
this helpful
This is 5 star service. Thanks to all of you once again. Good communication, very smooth transaction. Definitely will comeback...
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“I have just rented a flat through Jones Robinson, I ......”

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Feb 11,2016
Minithumbup
By: 'Nese'
Feb 11,2016
1 people found
this helpful
I have just rented a flat through Jones Robinson, I am so happy for the service they gave to me. I was all the time in touch with Poppy and she was so helpful during this process. I already recommended Jones Robinson to one of ...
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“Both Paul and Poppy rightly deserve a five star rating ......”

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Feb 10,2016
Minithumbup
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Paul
By: 'Jeremy'
Feb 10,2016
1 people found
this helpful
Both Paul and Poppy rightly deserve a five star rating as they were both incredibly helpful with my recent move. Both are a credit to the team at Jones Robinson which provided a fantastic and very efficient service....
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Comment on agent fees
OK
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

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Last updated at 4:32 PM 04/09/2019 by allAgents

Awards won by Jones Robinson Estate Agents

Regional Awards won by Jones Robinson Estate Agents

Individual Branch Awards

Newbury, RG14



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