99% sales valuation accuracy
99% sales fee satisfaction
96% lettings valuation accuracy
99% lettings fee satisfaction
Harrisons Estate Agents Bolton branch located in a prime spot on Newbrook Road, Over Hulton, Bolton.Our Atherton branch is located in a prime position on Market Street, in central Atherton.We provide a fresh and customer-focused approach to residential Sales, Rentals & Management, an aim that is transparent, built on ...
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Harrisons Estate Agents Bolton branch located in a prime spot on Newbrook Road, Over Hulton, Bolton.
Our Atherton branch is located in a prime position on Market Street, in central Atherton.
We provide a fresh and customer-focused approach to residential Sales, Rentals & Management, an aim that is transparent, built on trust, and one which places the customer before the commission.
What really sets us apart is that we're genuinely passionate about estate agency. We're not a big 'corporate' company with formal procedures and faceless, purely sales-driven staff - we're an enthusiastic local company that wants to impress and make its mark. Yes, we're happy to provide short-term solutions, but ultimately we're out to build long-term relationships.
For our clients protection we are members of the Estate Agents Ombudsman Scheme, which ensures our dedication to a high standard of customer care and satisfaction.
Our Atherton branch is located in a prime position on Market Street, in central Atherton.
We provide a fresh and customer-focused approach to residential Sales, Rentals & Management, an aim that is transparent, built on trust, and one which places the customer before the commission.
What really sets us apart is that we're genuinely passionate about estate agency. We're not a big 'corporate' company with formal procedures and faceless, purely sales-driven staff - we're an enthusiastic local company that wants to impress and make its mark. Yes, we're happy to provide short-term solutions, but ultimately we're out to build long-term relationships.
For our clients protection we are members of the Estate Agents Ombudsman Scheme, which ensures our dedication to a high standard of customer care and satisfaction.
Latest Reviews
View all Reviews 283
3rd Jun 2023
reviewed by 'Rebecca'
4th Mar 2022
reviewed by 'Chris Davies'
23rd Feb 2022
reviewed by 'Michael'
26th Jul 2021
reviewed by 'Julie and Graham'
27th Apr 2021
reviewed by 'Kath'
1st Apr 2021
reviewed by 'Darren'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 99% | 99% | £31,500 | £1,400,000 |
| Lettings | 96% | 99% | £385 | £1,350 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 50 | 2 | 40 | 2 | 111 | 3 | 64 | 2 | 7 | 2 |
Areas covered
- M46
- Bolton
- M38
- Atherton
- M29
- Leigh
- WN7
- BL1
- Heaton
- BL2
- Lostock
- BL3
- Over Hulton
- BL4
- Morris Green
- BL5
- Horwich
- BL6
- Blackrod
- BL7
Address
1 Newbrook Road
Over Hulton,Bolton
Lancashire
BL5 1EL
01204659670
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
Latest Properties
No Properties
Nov 19,2018
Nov 19,2018
0
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Katie and Francesca have been looking after the management of our buy to let properties for a couple of years after we moved them from an underperforming agent. We have been exceptionally happy with the service they have provided since taking over and provide a ...
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The fees are competitive in the current market and represent great value for the service we get.
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Nov 19,2018
Nov 19,2018
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I'm extremley happy with choosing Harrison's to let my properties for me. Always helpful and keep me updated with viewings. I've used them several times now and never had an issue. Francesca and Katie have been very helpful with any questions I have.
Great estate ...
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Good
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Nov 16,2018
Nov 16,2018
1
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I had a shocking experience with my previous letting agents, I got in touch with Harrisons and spoke to Clint, he reassured me that they would find me good tenants, Francesca was wonderful & always kept me up to date with everything, nothing was to much ...
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Nov 16,2018
Nov 16,2018
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I was extremely impressed with the professionalism of the whole organisation from my introductory meeting with Clint Hibbert to the admin staff in the Branch. Our sale and purchase was managed by Derek Wilcox in a very friendly but efficient manner and he controlled the ...
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Value for money
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Nov 15,2018
Nov 15,2018
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A pleasure to deal with Harrisons lettings mananagment team Kate and Francesca.
Professional, informative and thorough throughout the service.
A definite recommendation.
Many thanks ladies!...
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Comment on agent fees
Represents a very good service
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Nov 15,2018
Nov 15,2018
0
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Dealing with Katie and Francesca is very easy, they are very professional and take their job seriously. Reporting faults in a timely manner which I great for the landlord and tenant also great for me to schedule the work in. Katie and Francesca are very ...
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Nov 15,2018
Nov 15,2018
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Harrisons and in particular Katie and Francesca really do take the role of letting agents very seriously and act with great professionalism. They form an essential link between myself and tenants. Resulting in any maintenance problems being brought to my attention asap and then resolved ...
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Comment on agent fees
Competitive, fair and value for money.
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Nov 15,2018
Nov 15,2018
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I would just like to thank katie, not only is she very friendly and lovely, she is so very helpful, katie ensured all repairs required at my rented property were reported and organised to be done then she kept in close contact with me to ...
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good
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Nov 15,2018
Nov 15,2018
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Abbey was great from start to finish, really helpful and did everything she could to ensure the purchase of my house went through with minimal fuss
would definitely recommend Harrisons to anyone looking to buy/sell their home...
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N/A
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Nov 15,2018
Nov 15,2018
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We have always received the best possible service from the staff at Harrisons. They are reliable, efficient and approachable. So much so, we choose to advertise all our local properties with them and are never disappointed! Keep it up guys!!!...
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Nov 15,2018
Nov 15,2018
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Dealing with Katie and Francsca is very easy they are both very helpful and professional. When reporting repairs katie always makes sure they are completed straight away and francsca is very helpful and professional when dealing with general enquires and requests. I would highly recommend ...
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Nov 15,2018
Nov 15,2018
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Both Katie and Francesca have been excellent in respect of looking after my Properties. They are both extremely helpful, quick to answer questions and what is great for me as a landlord, very proactive with my tenants....
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Good
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Nov 15,2018
Nov 15,2018
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Nothings too much trouble for Katie and Francesca, both lovely ladies and always happy to help. This is my first rented property and they have made every part of the process pleasant and speedy. I am coming up to my 2nd year now in my ...
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Nov 14,2018
Nov 14,2018
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We were demanding vendors transacting with challenging buyers. Not an easy combination given a good deal necessitates a willing buyer and a willing seller - well managed Harrisons !!...
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Comment on agent fees
fair
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Nov 14,2018
Nov 14,2018
1
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I can't explain how easy Francesca and Katie made the process of moving in to our new apartment!! After a week of viewing it we have already got the keys an been able to move in!! They kept me updated with information regarding the process ...
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Good
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Yes
Nov 14,2018
Nov 14,2018
1
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I have rented my house out through Harrison's for the last 2 years and their customer service is first class. Francesca and Katie have always kept me updated and dealt with any queries I had. I would highly recommend Harrison's!!...
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Nov 25, 2018
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(1)
Francesca is awesome.from start to finished with the processing she has been a great help.her assurances and quick replies make the move easier.kate in the absence of Francesca is also helpful.she answer queries as quick as possible.both this ladies are good assets to the team. ...
Nov 14,2018
Nov 14,2018
1
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I have rented a property through Harrison's for 2 years. From viewings to inspections and any issues that have arisen with the property Harrison's have been perfect! Polite and helpful at every stage. Having rented properties from several agents in the past Harrison's has by far ...
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Comment on agent fees
Very reasonable fees when renting a property.
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Nov 14,2018
Nov 14,2018
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It's mine and my partners first rented home together and Francesca and Katie have made it very easy for us we've been in our rented home now 19 month and it's been very pleasant, when I've had my inspections they've always come and been very polite, ...
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Nov 14,2018
Nov 14,2018
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Francesca and Katie have made my first experience of renting a property very simple. From the viewing of the property to receiving the keys was a fast and informative experience.
Since moving in to the property they have been reliable and very easy to contact, ...
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Nov 14,2018
Nov 14,2018
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The team at Clint's Harrison have been exceptionally professional and helpful throughout the entire process of selling our property. Our sale was dealt with quickly and efficiently. I was most impressed with the level of communication and felt as though I was kept up to ...
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Comment on agent fees
reasonable
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Nov 14,2018
Nov 14,2018
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After previously having a negative experience with my previous letting agency I was apprehensive about renting another property however my opinion has now completely changed.
Francesca and Katie made renting my new house a pleasurable experience. They both have outstanding professionalism keeping me up to ...
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Nov 14,2018
Nov 14,2018
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First time using a letting agent for our property. Everything has been so easy and stress free. Very happy with everything!...
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Comment on agent fees
Very reasonable fees.
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Nov 14,2018
Nov 14,2018
1
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francsca smith and katie hibbert are really helpful and friendly. we get our home very soon and easily with their help. my experience with harrison is great. i am happy with them....
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Nov 13,2018
Nov 13,2018
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Professional service and staff, particularly Abbey for her consistency in keeping me informed throughout the sale.
Prior to using Harrison's, i was using a different Estate Agent, nothing seemed to be happening for months, I went with Harrison's and within the first week of being ...
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Comment on agent fees
Reasonable Fees.
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Nov 09,2018
Nov 09,2018
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Fantastic service from start to finish would highly recommend Harrisons the complete professional service they gave was second to non thanks for everything...
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Good
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Nov 09,2018
Nov 09,2018
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They tried very hard to sell my terraced property in a difficult area. Generated plenty of viewings and always kept me Upto date on any feedback. Fantastic experience and truly professional service....
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Comment on agent fees
Very competetive
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Nov 07,2018
Nov 07,2018
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Very positive experience. The lengths to which Harrisons went to meet our requirements were epic!
Derek especially took it upon himself to monitor, control and progress our chain. He also spend time on our behalf motivating a reluctant solicitor to communicate with us.
Heartily recommended ...
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Comment on agent fees
Acceptable
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Nov 05,2018
Nov 05,2018
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Derek was absolutely brilliant and provided an excellent service (even though I was constantly getting in touch). I would definitely recommend Derek at Harrison's to anyone thinking of purchasing a property....
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Good
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Oct 30,2018
Oct 30,2018
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A very efficient and helpful team who were always on hand and availalable for any weirded and updates. They saw the whole process through to a successful conclusion....
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Good
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Oct 29,2018
Oct 29,2018
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Des and the rest of the team kept us well informed and provided clear options at every stage of the sale of our property....
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Comment on agent fees
Fees were good value.
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Francsca
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Katie
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Vendor Fees
Overall Fees
0% (inc. VAT), On Completion (Fees are negotiable)Sell from 0% commission only with Harrisons Estate Agents.
Ask your agents for more details.
Tel 01204 659670
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Harrisons Estate Agents Bolton Ltd
IN-HOUSE COMPLAINTS PROCEDURE
We are committed to providing a professional service to all our clients and customers. When something goes wrong, we need you to tell us about it. This will help us to improve our standards.
If you have a complaint, please put it in writing, including as much detail as possible. We will then respond in line with the timeframes set out below (if you feel we have not sought to address your complaints within eight weeks, you may be able to refer your complaint to the Property Ombudsman to consider without our final viewpoint on the matter).
What will happen next?
• We will send you a letter acknowledging receipt of you complaint within three working days of receiving it, enclosing a copy of this procedure.
• We will then investigate your complaint. This will normally be dealt with by the office manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter.
• If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff.
• We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.
If you remain dissatisfied, you can then contact The Property Ombudsman to request an independent review:
The Property Ombudsman Ltd
Milford House
43-45 Milford Street
Salisbury
Wiltshire
SP1 2BP
01722 333 306
www.tpos.co.uk
Please note the following:
You will need to submit your complaint to The Property Ombudsman within 12 months of receiving our final viewpoint letter, including any evidence to support your case.
The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
If you are a tenant and need out of hours assistance please visit:
http://tenant.expertagent.co.uk/
Last updated at 2:40 PM 08/03/2017 by allAgents
IN-HOUSE COMPLAINTS PROCEDURE
We are committed to providing a professional service to all our clients and customers. When something goes wrong, we need you to tell us about it. This will help us to improve our standards.
If you have a complaint, please put it in writing, including as much detail as possible. We will then respond in line with the timeframes set out below (if you feel we have not sought to address your complaints within eight weeks, you may be able to refer your complaint to the Property Ombudsman to consider without our final viewpoint on the matter).
What will happen next?
• We will send you a letter acknowledging receipt of you complaint within three working days of receiving it, enclosing a copy of this procedure.
• We will then investigate your complaint. This will normally be dealt with by the office manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter.
• If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff.
• We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.
If you remain dissatisfied, you can then contact The Property Ombudsman to request an independent review:
The Property Ombudsman Ltd
Milford House
43-45 Milford Street
Salisbury
Wiltshire
SP1 2BP
01722 333 306
www.tpos.co.uk
Please note the following:
You will need to submit your complaint to The Property Ombudsman within 12 months of receiving our final viewpoint letter, including any evidence to support your case.
The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
If you are a tenant and need out of hours assistance please visit:
http://tenant.expertagent.co.uk/
