99% sales valuation accuracy
99% sales fee satisfaction
96% lettings valuation accuracy
99% lettings fee satisfaction
Harrisons Estate Agents Bolton branch located in a prime spot on Newbrook Road, Over Hulton, Bolton.Our Atherton branch is located in a prime position on Market Street, in central Atherton.We provide a fresh and customer-focused approach to residential Sales, Rentals & Management, an aim that is transparent, built on ...
show more
Harrisons Estate Agents Bolton branch located in a prime spot on Newbrook Road, Over Hulton, Bolton.
Our Atherton branch is located in a prime position on Market Street, in central Atherton.
We provide a fresh and customer-focused approach to residential Sales, Rentals & Management, an aim that is transparent, built on trust, and one which places the customer before the commission.
What really sets us apart is that we're genuinely passionate about estate agency. We're not a big 'corporate' company with formal procedures and faceless, purely sales-driven staff - we're an enthusiastic local company that wants to impress and make its mark. Yes, we're happy to provide short-term solutions, but ultimately we're out to build long-term relationships.
For our clients protection we are members of the Estate Agents Ombudsman Scheme, which ensures our dedication to a high standard of customer care and satisfaction.
Our Atherton branch is located in a prime position on Market Street, in central Atherton.
We provide a fresh and customer-focused approach to residential Sales, Rentals & Management, an aim that is transparent, built on trust, and one which places the customer before the commission.
What really sets us apart is that we're genuinely passionate about estate agency. We're not a big 'corporate' company with formal procedures and faceless, purely sales-driven staff - we're an enthusiastic local company that wants to impress and make its mark. Yes, we're happy to provide short-term solutions, but ultimately we're out to build long-term relationships.
For our clients protection we are members of the Estate Agents Ombudsman Scheme, which ensures our dedication to a high standard of customer care and satisfaction.
Latest Reviews
View all Reviews 283
3rd Jun 2023
reviewed by 'Rebecca'
4th Mar 2022
reviewed by 'Chris Davies'
23rd Feb 2022
reviewed by 'Michael'
26th Jul 2021
reviewed by 'Julie and Graham'
27th Apr 2021
reviewed by 'Kath'
1st Apr 2021
reviewed by 'Darren'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 99% | 99% | £31,500 | £1,400,000 |
| Lettings | 96% | 99% | £385 | £1,350 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 50 | 2 | 40 | 2 | 111 | 3 | 64 | 2 | 7 | 2 |
Areas covered
- M46
- Bolton
- M38
- Atherton
- M29
- Leigh
- WN7
- BL1
- Heaton
- BL2
- Lostock
- BL3
- Over Hulton
- BL4
- Morris Green
- BL5
- Horwich
- BL6
- Blackrod
- BL7
Address
1 Newbrook Road
Over Hulton,Bolton
Lancashire
BL5 1EL
01204659670
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
Latest Properties
No Properties
Sep 15,2017
Sep 15,2017
0
people found
this helpful
this helpful
Although I mention Derek each and everyone was both helpful and accommodating it was like dealing with friends nothing too much trouble....
read full review
read full review
Comment on agent fees
good
Was this helpful?
Yes
Yes
Sep 14,2017
Sep 14,2017
0
people found
this helpful
this helpful
Clint was very professional and knowledgeable on his visit to value our property
Abbey was extremely efficient and helpful throughout the whole process. Reliable and dependable. She's an asset to your firm....
read full review
read full review
Comment on agent fees
One of the more expensive agents but well worth it for the service provided
Was this helpful?
Yes
Yes
Sep 14,2017
Sep 14,2017
0
people found
this helpful
this helpful
Harrisons were recommended to me by a previous very satisfied customer.
I was not disappointed.
They provided a personal service which was professional, friendly and supportive.
I was kept informed throughout and received feedback from each viewing.
Their fees are reasonable and they have a ...
read full review
read full review
Comment on agent fees
Reasonable.Different packages to choose from.
Was this helpful?
Yes
Yes
Sep 12,2017
Sep 12,2017
0
people found
this helpful
this helpful
Brilliant!! All through our purchase they were on the ball, helpful and informative. As first time buyers they were God sends with all the appropriate information etc....
read full review
read full review
Was this helpful?
Yes
Yes
Sep 11,2017
Sep 11,2017
0
people found
this helpful
this helpful
Abbey was an excellent agent, caring, efficient, absolutely to be recommended. When she said she would follow something up quickly she always did. I could rely on her at all times!...
read full review
read full review
Comment on agent fees
A fair system I think - no experience of any other agent.
Was this helpful?
Yes
Yes
Sep 08,2017
Sep 08,2017
0
people found
this helpful
this helpful
Derek helped me buy my first home, which I just completed on today. Have to say that Harrison's and Derek in particular have been great to work with, answering any and all quierys and questions, no matter how daft, promptly and professionally....
read full review
read full review
Comment on agent fees
The fees were fine.
Was this helpful?
Yes
Yes
Sep 07,2017
Sep 07,2017
0
people found
this helpful
this helpful
A very professional company, from start to finish they have handled all the queries and issues that have arisen with tact,enthusiasm and commitment.
They have kept us up to speed at every stage of the sale. I would not hesitate in recommending their service ...
read full review
read full review
Comment on agent fees
For the work they have undertaken I believe the fees to be very reasonable and really good value for money.
Was this helpful?
Yes
Yes
Sep 01,2017
Sep 01,2017
0
people found
this helpful
this helpful
Very happy with the service provided
Abbey was fantastic to deal with very helpful and nothing was too much trouble would definitely recommend to anyone to deal with Harrisons...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 31,2017
Aug 31,2017
0
people found
this helpful
this helpful
Francesca has been exceptionally helpful, always working to fulfill our needs and wishes, and fitting our appointments around her schedule....
read full review
read full review
Comment on agent fees
good
Was this helpful?
Yes
Yes
Aug 29,2017
Aug 29,2017
0
people found
this helpful
this helpful
Very friendly, polite and efficient Rentals Manager; all enquiries are dealt with in a professional and very prompt manner. The paperwork is always correct and well defined, it is easy to follow when the tenant has paid and when contractors have been paid. We never ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 26,2017
Aug 26,2017
0
people found
this helpful
this helpful
Excellent and friendley service from all staff members i have dealt with at harrisons, would most definetley recomend this company!...
read full review
read full review
Comment on agent fees
Excellent
Was this helpful?
Yes
Yes
Aug 25,2017
Aug 25,2017
0
people found
this helpful
this helpful
Abbey has been amazing throughout our time dealing with the company.
There were a number of problems with our purchase that were not Harrisons or Abbeys fault. At all times we were kept informed and if not available we were always contacted at the first ...
read full review
read full review
Comment on agent fees
We as purchasers did not have any fees to pay.
Was this helpful?
Yes
Yes
Aug 24,2017
Aug 24,2017
0
people found
this helpful
this helpful
Brilliant , we could not fault them . All the staff have a great manner , always pleasant and helpful, whatever your query . Wonderful that they take all the stress of showing people around your home and very proactive in selling it. Already recommended them to friends and ...
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Aug 23,2017
Aug 23,2017
0
people found
this helpful
this helpful
I think it was an Excellent service, always helpful, very friendly and i would definitely recommend and use your service again...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 23,2017
Aug 23,2017
0
people found
this helpful
this helpful
Harrisons came and valued or house I thought Clint was very professional and answered all our questions,
The girls in the office were top notch especially Katie who we dealt with the most she went out of her way to solve any issues.
I would ...
read full review
read full review
Comment on agent fees
Great value
Was this helpful?
Yes
Yes
Aug 14,2017
Aug 14,2017
0
people found
this helpful
this helpful
All staff are always pleasant and professional in everything the company does.. Throughout our experience of working with them is very good and we would not hesitate to recommend their services to other Landlords.
Glenn & Julie Hutchinson....
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Aug 13,2017
Aug 13,2017
0
people found
this helpful
this helpful
Harrison was very helpful when we where buying the house they contacted us whenever they had to regarding the house.i don't have anything bad to say about them....
read full review
read full review
Comment on agent fees
Goid
Was this helpful?
Yes
Yes
Aug 11,2017
Aug 11,2017
0
people found
this helpful
this helpful
Abbey was always friendly reliable and a pleasure to have working on our behalf. Derek Wilcox was also extremely helpful as were all staff in the office ....
read full review
read full review
Was this helpful?
Yes
Yes
Aug 08,2017
Aug 08,2017
0
people found
this helpful
this helpful
Derek was very helpful, and fast to reply. Very happy with the service I've received throughout the process of the sale...
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Aug 08,2017
Aug 08,2017
0
people found
this helpful
this helpful
From start to finish Harrison's service was excellent. Provided advice and guidance throughout and managed the sale of my home with minimal stress, particularly Derek who kept me informed throughout and was a pleasure to deal with. I would definitely recommend. Superb local agent....
read full review
read full review
Comment on agent fees
Fair
Was this helpful?
Yes
Yes
Aug 03,2017
Aug 03,2017
0
people found
this helpful
this helpful
The sale of our property has just completed and we have received fantastic service from Derek and the Harrisons team from day 1. Always polite, helpful and friendly. Derek is very proactive and has chased things up all the way through and provided regular updates. I ...
read full review
read full review
Comment on agent fees
Competitive fees and excellent value for money.
Was this helpful?
Yes
Yes
Aug 01,2017
Aug 01,2017
0
people found
this helpful
this helpful
Outstanding results from start to finish clearly understanding the market and the customers needs and meeting them in every way.
Would highly recommend and would definitely use them again
Many thanks...
read full review
read full review
Comment on agent fees
Agents fees are competitive with the ongoing market
Was this helpful?
Yes
Yes
Aug 01,2017
Aug 01,2017
0
people found
this helpful
this helpful
Absolutely brilliant service. Kept me well informed and was always there to help and advice. All the staff are friendly. Abby goes the extra mile. Will recommend this company to anyone who sells their property in the area Harrison's cover.
Well done to everyone....
read full review
read full review
Comment on agent fees
To be able to pay a set amount upfront
Was this helpful?
Yes
Yes
Jul 31,2017
Jul 31,2017
0
people found
this helpful
this helpful
Very helpful and friendly. Kept me up to date at all times. Had no issues at all with them and would use them again in the future!...
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Jul 30,2017
Jul 30,2017
0
people found
this helpful
this helpful
All staff friendly and helpful. When the solicitors weren't moving things along Derek pushed them everyday to get answers and keep the process moving. He was always willing to help even after my 5th call of the day!...
read full review
read full review
Comment on agent fees
Fees were very reasonable and competitive.
Was this helpful?
Yes
Yes
Jul 28,2017
Jul 28,2017
0
people found
this helpful
this helpful
Superb service, helpful from the outset and throughout. I would definitely recommend them and certainly use them again. They were willing to regularly check the vacant property and take meter readings....
read full review
read full review
Comment on agent fees
Perfectly reasonable
Was this helpful?
Yes
Yes
Jul 28,2017
Jul 28,2017
0
people found
this helpful
this helpful
Highly recommended!
From booking a valuation to letting my property everything was very professional and organised.
I was updated with all booked viewings via text.
Very fair agent fees.
My property was let within a few days, couldn't be happier with the service they offered....
read full review
read full review
Comment on agent fees
The fees were very good compared to other agents.
Was this helpful?
Yes
Yes
Jul 20,2017
Jul 20,2017
0
people found
this helpful
this helpful
excellent service from start to end. Very impressed with the quality of photographs that Clint took in comparison with other agents quality, Dez managed the viewings - only need 2 to sell !! also kept me up to date through the process, which was only 11 weeks in ...
read full review
read full review
Comment on agent fees
I was happy with the fee
Was this helpful?
Yes
Yes
Jul 20, 2017
View all comments
(1)
Thank you for your review and kind words Karen, hope you and your family have settle in your new place! Clint & Team. ...
Jul 19,2017
Jul 19,2017
0
people found
this helpful
this helpful
I cannot praise Abbey at Harrisons highly enough, she was representing the vendor for my house purchase and made a complicated sale so much less stressful.
Every time we hit an obstacle Abbey went out of her way to resolve it for me, going way ...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 19, 2017
View all comments
(1)
Thank you so much for your kind words Joanna. ...
“Excellent service by the team. Friendless and approachable. Professional service. ......”
Jul 19,2017
Jul 19,2017
0
people found
this helpful
this helpful
Excellent service by the team. Friendless and approachable. Professional service. I would definitely recommend them and wish them all the best for the future....
read full review
read full review
Comment on agent fees
Nothing bad
Was this helpful?
Yes
Yes
Jul 19, 2017
View all comments
(2)
Hi Clint, yes lovely team you have and sorry meant you lot were very friendly ...
Derek
(143)
(102)
Francsca
(80)
Katie
(76)
(74)
Vendor Fees
Overall Fees
0% (inc. VAT), On Completion (Fees are negotiable)Sell from 0% commission only with Harrisons Estate Agents.
Ask your agents for more details.
Tel 01204 659670
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Harrisons Estate Agents Bolton Ltd
IN-HOUSE COMPLAINTS PROCEDURE
We are committed to providing a professional service to all our clients and customers. When something goes wrong, we need you to tell us about it. This will help us to improve our standards.
If you have a complaint, please put it in writing, including as much detail as possible. We will then respond in line with the timeframes set out below (if you feel we have not sought to address your complaints within eight weeks, you may be able to refer your complaint to the Property Ombudsman to consider without our final viewpoint on the matter).
What will happen next?
• We will send you a letter acknowledging receipt of you complaint within three working days of receiving it, enclosing a copy of this procedure.
• We will then investigate your complaint. This will normally be dealt with by the office manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter.
• If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff.
• We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.
If you remain dissatisfied, you can then contact The Property Ombudsman to request an independent review:
The Property Ombudsman Ltd
Milford House
43-45 Milford Street
Salisbury
Wiltshire
SP1 2BP
01722 333 306
www.tpos.co.uk
Please note the following:
You will need to submit your complaint to The Property Ombudsman within 12 months of receiving our final viewpoint letter, including any evidence to support your case.
The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
If you are a tenant and need out of hours assistance please visit:
http://tenant.expertagent.co.uk/
Last updated at 2:40 PM 08/03/2017 by allAgents
IN-HOUSE COMPLAINTS PROCEDURE
We are committed to providing a professional service to all our clients and customers. When something goes wrong, we need you to tell us about it. This will help us to improve our standards.
If you have a complaint, please put it in writing, including as much detail as possible. We will then respond in line with the timeframes set out below (if you feel we have not sought to address your complaints within eight weeks, you may be able to refer your complaint to the Property Ombudsman to consider without our final viewpoint on the matter).
What will happen next?
• We will send you a letter acknowledging receipt of you complaint within three working days of receiving it, enclosing a copy of this procedure.
• We will then investigate your complaint. This will normally be dealt with by the office manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter.
• If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff.
• We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.
If you remain dissatisfied, you can then contact The Property Ombudsman to request an independent review:
The Property Ombudsman Ltd
Milford House
43-45 Milford Street
Salisbury
Wiltshire
SP1 2BP
01722 333 306
www.tpos.co.uk
Please note the following:
You will need to submit your complaint to The Property Ombudsman within 12 months of receiving our final viewpoint letter, including any evidence to support your case.
The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
If you are a tenant and need out of hours assistance please visit:
http://tenant.expertagent.co.uk/
