99% sales valuation accuracy
99% sales fee satisfaction
96% lettings valuation accuracy
99% lettings fee satisfaction
Harrisons Estate Agents Bolton branch located in a prime spot on Newbrook Road, Over Hulton, Bolton.Our Atherton branch is located in a prime position on Market Street, in central Atherton.We provide a fresh and customer-focused approach to residential Sales, Rentals & Management, an aim that is transparent, built on ...
show more
Harrisons Estate Agents Bolton branch located in a prime spot on Newbrook Road, Over Hulton, Bolton.
Our Atherton branch is located in a prime position on Market Street, in central Atherton.
We provide a fresh and customer-focused approach to residential Sales, Rentals & Management, an aim that is transparent, built on trust, and one which places the customer before the commission.
What really sets us apart is that we're genuinely passionate about estate agency. We're not a big 'corporate' company with formal procedures and faceless, purely sales-driven staff - we're an enthusiastic local company that wants to impress and make its mark. Yes, we're happy to provide short-term solutions, but ultimately we're out to build long-term relationships.
For our clients protection we are members of the Estate Agents Ombudsman Scheme, which ensures our dedication to a high standard of customer care and satisfaction.
Our Atherton branch is located in a prime position on Market Street, in central Atherton.
We provide a fresh and customer-focused approach to residential Sales, Rentals & Management, an aim that is transparent, built on trust, and one which places the customer before the commission.
What really sets us apart is that we're genuinely passionate about estate agency. We're not a big 'corporate' company with formal procedures and faceless, purely sales-driven staff - we're an enthusiastic local company that wants to impress and make its mark. Yes, we're happy to provide short-term solutions, but ultimately we're out to build long-term relationships.
For our clients protection we are members of the Estate Agents Ombudsman Scheme, which ensures our dedication to a high standard of customer care and satisfaction.
Latest Reviews
View all Reviews 283
3rd Jun 2023
reviewed by 'Rebecca'
4th Mar 2022
reviewed by 'Chris Davies'
23rd Feb 2022
reviewed by 'Michael'
26th Jul 2021
reviewed by 'Julie and Graham'
27th Apr 2021
reviewed by 'Kath'
1st Apr 2021
reviewed by 'Darren'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 99% | 99% | £31,500 | £1,400,000 |
| Lettings | 96% | 99% | £385 | £1,350 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 50 | 2 | 40 | 2 | 111 | 3 | 64 | 2 | 7 | 2 |
Areas covered
- M46
- Bolton
- M38
- Atherton
- M29
- Leigh
- WN7
- BL1
- Heaton
- BL2
- Lostock
- BL3
- Over Hulton
- BL4
- Morris Green
- BL5
- Horwich
- BL6
- Blackrod
- BL7
Address
1 Newbrook Road
Over Hulton,Bolton
Lancashire
BL5 1EL
01204659670
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
Latest Properties
No Properties
Mar 10,2017
Mar 10,2017
0
people found
this helpful
this helpful
The team at Harrisons were excellent from start to finish and made the whole process stress free. The whole team especially Derek, kept us up to date and informed throughout. I would definitely recommend to anyone looking to buy, sell or rent their property....
read full review
read full review
Comment on agent fees
Very Competitive
Was this helpful?
Yes
Yes
Mar 10,2017
Mar 10,2017
0
people found
this helpful
this helpful
Highly recommend Harrisons this is the first time I have used this branch and it will not be the last. Me and my wife are more than happy with Harrisons due to their friendly staff , they was more than happy to help!! And we was ...
read full review
read full review
Comment on agent fees
I think the fee's Harrisons charge are very reasonable due to their friendly (staff) and quick service (sale of house)
Was this helpful?
Yes
Yes
Mar 10,2017
Mar 10,2017
0
people found
this helpful
this helpful
The team at Harrison's were excellent from start to finish and made the whole process stress free. The whole team especially Derek,Clint and Katie were extremely helpful and I would definitely recommend Harrison's to anyone looking to buy, or sell....
read full review
read full review
Comment on agent fees
Very competitive
Was this helpful?
Yes
Yes
Mar 13, 2017
View all comments
(1)
Thank you very much for taking the time to give lovely feedback, it means a lot to me and the team. Clint ...
Mar 10,2017
Mar 10,2017
0
people found
this helpful
this helpful
Excellent work from Harrisons in selling myproperty. Was kept informed along the way and always received feedback. Selling was hassle free....
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Mar 13, 2017
View all comments
(1)
Thank you very much for taking the time to give lovely feedback, it means a lot to me and the team. Clint ...
Mar 10,2017
Mar 10,2017
0
people found
this helpful
this helpful
I rent my properties out with Harrison and they have been nothing but professional from the very start,my property was rented out within the first few days of starting with Harrisons and continues to do so, I am extremely happy with them and hope ...
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Mar 13, 2017
View all comments
(1)
Thank you very much for taking the time to give lovely feedback, it means a lot to me and the team. Clint ...
Mar 10,2017
Mar 10,2017
2
people found
this helpful
this helpful
Very pleasant and polite staff.
Dealt with Abbey overall.
Personal attention, delivered promptly and efficiently.
Excellent customer service.
Great team work Harrisons!...
read full review
read full review
Comment on agent fees
More than value for money, they go that extra mile!
Was this helpful?
Yes
Yes
Mar 13, 2017
View all comments
(2)
Thank you very much for taking the time to give lovely feedback, it means a lot to me and the team. Clint ...
Mar 09,2017
Mar 09,2017
1
people found
this helpful
this helpful
Fantastic staff very professional. Sold our property within a matter of weeks. Got our asking price and they did the property justice on there web site. All round amazing experience....
read full review
read full review
Comment on agent fees
More than reasonable.
Was this helpful?
Yes
Yes
Mar 09,2017
Mar 09,2017
1
people found
this helpful
this helpful
Lauren & Francesca are just brilliant! Very informative all the way from instruction to completing the let on our property.
We were so happy with the service from Harrisons we got them some chocolates and wine, which we hope they liked!
Certainly recommend and landlord to ...
read full review
read full review
Comment on agent fees
Very competitive!
Was this helpful?
Yes
Yes
Mar 09,2017
Mar 09,2017
1
people found
this helpful
this helpful
Having looked at several of Harrisons properties I know how professional and knowledgeable they are so when I came to sell my property I chose them. I know first hand what it's like to be messed about by agents and I didn't want my buyer ...
read full review
read full review
Comment on agent fees
Fair price
Was this helpful?
Yes
Yes
Mar 09,2017
Mar 09,2017
1
people found
this helpful
this helpful
Clint and Derek did a great job and looked after us every step of the way. i would gladly recommend Harrison's to anyone looking to rent out there property.
Thanks Guys...
read full review
read full review
Comment on agent fees
Good fees
Was this helpful?
Yes
Yes
Mar 09,2017
Mar 09,2017
1
people found
this helpful
this helpful
The staff at Harrison's are quick, reliable and always happy to help. Great knowledge, great team and highly recommended...
read full review
read full review
Comment on agent fees
Very competitive fee's, probably the best in the area.
Was this helpful?
Yes
Yes
Mar 09,2017
Mar 09,2017
1
people found
this helpful
this helpful
Excellent service received from the start to finish. Derek was very polite and aimed to answer all of our questions on the property we purchased. Friendly with a positive attitude. Not pushy at all unlike most salesmen. Definitely would recommend Harrisons to friends and families....
read full review
read full review
Was this helpful?
Yes
Yes
Mar 09,2017
Mar 09,2017
1
people found
this helpful
this helpful
great team... Harrisons made my home buying experience stress free.. Speedy process with value for money fees.I Would recommend Harrisons to anyone thiking abou buying and/or selling their property. Great work guys....
read full review
read full review
Comment on agent fees
good
Was this helpful?
Yes
Yes
Mar 13, 2017
View all comments
(1)
Thank you very much for taking the time to give lovely feedback, it means a lot to me and the team. Clint ...
Derek
(143)
(102)
Francsca
(80)
Katie
(76)
(74)
Vendor Fees
Overall Fees
0% (inc. VAT), On Completion (Fees are negotiable)Sell from 0% commission only with Harrisons Estate Agents.
Ask your agents for more details.
Tel 01204 659670
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Harrisons Estate Agents Bolton Ltd
IN-HOUSE COMPLAINTS PROCEDURE
We are committed to providing a professional service to all our clients and customers. When something goes wrong, we need you to tell us about it. This will help us to improve our standards.
If you have a complaint, please put it in writing, including as much detail as possible. We will then respond in line with the timeframes set out below (if you feel we have not sought to address your complaints within eight weeks, you may be able to refer your complaint to the Property Ombudsman to consider without our final viewpoint on the matter).
What will happen next?
• We will send you a letter acknowledging receipt of you complaint within three working days of receiving it, enclosing a copy of this procedure.
• We will then investigate your complaint. This will normally be dealt with by the office manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter.
• If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff.
• We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.
If you remain dissatisfied, you can then contact The Property Ombudsman to request an independent review:
The Property Ombudsman Ltd
Milford House
43-45 Milford Street
Salisbury
Wiltshire
SP1 2BP
01722 333 306
www.tpos.co.uk
Please note the following:
You will need to submit your complaint to The Property Ombudsman within 12 months of receiving our final viewpoint letter, including any evidence to support your case.
The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
If you are a tenant and need out of hours assistance please visit:
http://tenant.expertagent.co.uk/
Last updated at 2:40 PM 08/03/2017 by allAgents
IN-HOUSE COMPLAINTS PROCEDURE
We are committed to providing a professional service to all our clients and customers. When something goes wrong, we need you to tell us about it. This will help us to improve our standards.
If you have a complaint, please put it in writing, including as much detail as possible. We will then respond in line with the timeframes set out below (if you feel we have not sought to address your complaints within eight weeks, you may be able to refer your complaint to the Property Ombudsman to consider without our final viewpoint on the matter).
What will happen next?
• We will send you a letter acknowledging receipt of you complaint within three working days of receiving it, enclosing a copy of this procedure.
• We will then investigate your complaint. This will normally be dealt with by the office manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter.
• If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff.
• We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.
If you remain dissatisfied, you can then contact The Property Ombudsman to request an independent review:
The Property Ombudsman Ltd
Milford House
43-45 Milford Street
Salisbury
Wiltshire
SP1 2BP
01722 333 306
www.tpos.co.uk
Please note the following:
You will need to submit your complaint to The Property Ombudsman within 12 months of receiving our final viewpoint letter, including any evidence to support your case.
The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
If you are a tenant and need out of hours assistance please visit:
http://tenant.expertagent.co.uk/
