99% sales valuation accuracy
99% sales fee satisfaction
96% lettings valuation accuracy
99% lettings fee satisfaction
Harrisons Estate Agents Bolton branch located in a prime spot on Newbrook Road, Over Hulton, Bolton.Our Atherton branch is located in a prime position on Market Street, in central Atherton.We provide a fresh and customer-focused approach to residential Sales, Rentals & Management, an aim that is transparent, built on ...
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Harrisons Estate Agents Bolton branch located in a prime spot on Newbrook Road, Over Hulton, Bolton.
Our Atherton branch is located in a prime position on Market Street, in central Atherton.
We provide a fresh and customer-focused approach to residential Sales, Rentals & Management, an aim that is transparent, built on trust, and one which places the customer before the commission.
What really sets us apart is that we're genuinely passionate about estate agency. We're not a big 'corporate' company with formal procedures and faceless, purely sales-driven staff - we're an enthusiastic local company that wants to impress and make its mark. Yes, we're happy to provide short-term solutions, but ultimately we're out to build long-term relationships.
For our clients protection we are members of the Estate Agents Ombudsman Scheme, which ensures our dedication to a high standard of customer care and satisfaction.
Our Atherton branch is located in a prime position on Market Street, in central Atherton.
We provide a fresh and customer-focused approach to residential Sales, Rentals & Management, an aim that is transparent, built on trust, and one which places the customer before the commission.
What really sets us apart is that we're genuinely passionate about estate agency. We're not a big 'corporate' company with formal procedures and faceless, purely sales-driven staff - we're an enthusiastic local company that wants to impress and make its mark. Yes, we're happy to provide short-term solutions, but ultimately we're out to build long-term relationships.
For our clients protection we are members of the Estate Agents Ombudsman Scheme, which ensures our dedication to a high standard of customer care and satisfaction.
Latest Reviews
View all Reviews 283
3rd Jun 2023
reviewed by 'Rebecca'
4th Mar 2022
reviewed by 'Chris Davies'
23rd Feb 2022
reviewed by 'Michael'
26th Jul 2021
reviewed by 'Julie and Graham'
27th Apr 2021
reviewed by 'Kath'
1st Apr 2021
reviewed by 'Darren'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 99% | 99% | £31,500 | £1,400,000 |
| Lettings | 96% | 99% | £385 | £1,350 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 50 | 2 | 40 | 2 | 111 | 3 | 64 | 2 | 7 | 2 |
Areas covered
- M46
- Bolton
- M38
- Atherton
- M29
- Leigh
- WN7
- BL1
- Heaton
- BL2
- Lostock
- BL3
- Over Hulton
- BL4
- Morris Green
- BL5
- Horwich
- BL6
- Blackrod
- BL7
Address
1 Newbrook Road
Over Hulton,Bolton
Lancashire
BL5 1EL
01204659670
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
Latest Properties
No Properties
Jun 03,2019
Jun 03,2019
0
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Excellent service, good communications throughout, Would recommend. no intention of writing 20 words just to leave a review, how ridiculous blah blah blah blah...
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Comment on agent fees
High
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Jun 03,2019
Jun 03,2019
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Excellent service, good communications throughout, Would recommend. no intention of writing 20 words just to leave a review, how ridiculous blah blah blah blah...
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Comment on agent fees
High
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May 31,2019
May 31,2019
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Harrisons have excellent customer service every person I spoke to from Derek who handled my sale to the receptionists. By far the nicest and most helpful estate agents I have ever dealt with. My house was sold in 24 hours and was informed and helped right ...
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Comment on agent fees
Agents fees are on par with most
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May 31,2019
May 31,2019
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A great result in the end after a couple of hiccup's at the start, with excellent customer service by Abbey...
As an investor with a number of properties there was some uncertainty at the start with the lease outstanding on the flat/property, therefore I ...
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May 31,2019
May 31,2019
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Absolutely brilliant service, very helpful and polite staff. I would highly recommend Harrison's estate agents to anyone. Quick and easy rental process...
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Comment on agent fees
Good
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May 28,2019
May 28,2019
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Derek was a good communicator and kept in touch - answering all my questions.
Just the final bit brought my review down ti 4 stars. Derek had explained to me what would happen on completion day - he would be in touch and then either he ...
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May 28,2019
May 28,2019
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Abbey was always super friendly and helpful when I called with questions or needed help with something. Definitely would recommend as buying a house can be daunting and it was really nice dealing with these guys....
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N/A
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May 23,2019
May 23,2019
1
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Professional throughout, took all our stresses away by dealing with everything. Sold our house within a day, Thanks to Des Clint & the team for looking after us. xx...
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Good
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May 23,2019
May 23,2019
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This wasnt the easiest transaction to say the least. But Derek went above and beyond to make sure it all went through as smoothly as possible.
Highly Recommended....
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May 22,2019
May 22,2019
0
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if we needed to speak to Derek and he was out he always made a point of getting in contact with ourselves as soon as possible....
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Comment on agent fees
Good
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May 22,2019
May 22,2019
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Fantastic from the outset, realistic valuation, great value fees, and excellent marketing. Property was sold within a week, for more than the starting price. Very easy to deal with and hard working, I will definitely use Harrisons again!...
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Comment on agent fees
EXCELLENT
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May 18,2019
May 18,2019
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The process of selling my property was made smooth, thanks to keeping me updated of the process. Will definitely consider Harrisons again in the future....
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Comment on agent fees
Comparable to the market, but considering the good service, I have no complains.
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May 14,2019
May 14,2019
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Was really pleased with the service from Des from Harrison's estate agents. It was hastle free and we got regular updates throughout the period. Des went about and beyond for us in order to get a successful sale...
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Comment on agent fees
value for money
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Yes
May 12,2019
May 12,2019
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We recently bought our first house through Harrisons Estate Agents. From the first viewing to the completion everything was easy. Derek was always friendly and helpful and when we put in our offer, he worked quickly to secure us the house. We couldn't be happier ...
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Comment on agent fees
Fair
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Yes
May 11,2019
May 11,2019
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While dealing with Harrison's I found the staff very efficient, helpful, and polite at all times.
Any concerns I had were dealt with immediately, I would have no hesitation in recommending them to anyone....
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Comment on agent fees
Average
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Yes
May 09,2019
May 09,2019
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It makes a refreshing change to find a reliable company who will do what they say, when they say they will do it.
The team at Harrisons were all fantastic.
Particular credit has to be given to Dez, the branch area manager. To say he ...
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Apr 16,2019
Apr 16,2019
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Derek was extremely helpful & professional from the moment we met him at the property, he ensured the whole process went smoothly....
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Apr 05,2019
Apr 05,2019
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I had my property on the market with the competition - Online estate agent. Their customer service was extremely poor, zero feedback from viewings & pending sale which unfortunately fell through twice with no explanation / update on why. After 4 months of frustration i switched estate agents ...
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Comment on agent fees
The are competitive against the high street competition
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Mar 21,2019
Mar 21,2019
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I had previously been with a different agent who didn't provide the service I was expecting. I decided to change and a friend recommended Harrisons. From the initial valuation to the day I passed my keys over to the new buyer I cannot say enough ...
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Comment on agent fees
Worth every penny!
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Mar 21,2019
Mar 21,2019
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I used Harrison's for the sale of my property late last year, they where fantastic from start to finish, I will definitely use them again and recommend their service....
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Mar 19,2019
Mar 19,2019
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Katie and Francsca are both always friendly and approachable and turn around queries in good time. Inspections always go smooth & quickly...
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Comment on agent fees
good
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Mar 08,2019
Mar 08,2019
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Great service from Derek. I had seen a property that I had fallen in love with and wanted to view as soon as possible..I rang up Harrison Estate Agents and asked for a viewing that evening, Derek got me a viewing of the property ...
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Comment on agent fees
Amazing Service highly recommend!
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Mar 07,2019
Mar 07,2019
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I receive regular reports on the state of the property, payments are speedily processed and require repairs are carried out...
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Comment on agent fees
I was given full details of alternative fees
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Mar 05,2019
Mar 05,2019
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The rental team at Harrsons Katie and Francsca made the initial move from old place to new place one of the smoothest we have ever experienced so that is a massive THANK YOU for that
Since then all the checks and renewals have all been ...
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Comment on agent fees
I think fees are more than fair for the services provided and cheaper than most others as well
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Feb 25,2019
Feb 25,2019
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Great service from Derek, supportive and proactive throughout. I would definitely recommend using Harrisons again in the future for both sales and a purchase....
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Feb 22,2019
Feb 22,2019
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We have used Harrisons Estate Agents previously to buy and most recently to sell our home. I would highly recommend the company for the professional approach and also for the constant updates throughout the sale our property.
Big thanks to Dez for handling the sale ...
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Feb 14,2019
Feb 14,2019
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I've rented my home through Harrisons for the last 3 years. Whenever I have anything that needs dealing with Katie and Francesca are always happy to help and very efficient in what they do. Keep up the good work girls...
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Jan 28,2019
Jan 28,2019
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Harrisons were fantastic dealing with our house sale from valuation to completion. They were very proactive and informative and kept us updated all throughout the process. I would definitely recommend Harrisons!...
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Jan 28,2019
Jan 28,2019
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Amazing service from all staff. Francsca went above and beyond to help us with a problem we had with one of our rental property....
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Comment on agent fees
Fees are good
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Jan 27,2019
Jan 27,2019
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From the minute we saw the house, we knew we wanted it. Must say, the buying process has been a very pleasant experience. Abbey is absolutely lovely, so professional and has always been there when I've had questions, replying quickly and keeping me up to ...
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Comment on agent fees
Good
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Derek
(143)
(102)
Francsca
(80)
Katie
(76)
(74)
Vendor Fees
Overall Fees
0% (inc. VAT), On Completion (Fees are negotiable)Sell from 0% commission only with Harrisons Estate Agents.
Ask your agents for more details.
Tel 01204 659670
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Harrisons Estate Agents Bolton Ltd
IN-HOUSE COMPLAINTS PROCEDURE
We are committed to providing a professional service to all our clients and customers. When something goes wrong, we need you to tell us about it. This will help us to improve our standards.
If you have a complaint, please put it in writing, including as much detail as possible. We will then respond in line with the timeframes set out below (if you feel we have not sought to address your complaints within eight weeks, you may be able to refer your complaint to the Property Ombudsman to consider without our final viewpoint on the matter).
What will happen next?
• We will send you a letter acknowledging receipt of you complaint within three working days of receiving it, enclosing a copy of this procedure.
• We will then investigate your complaint. This will normally be dealt with by the office manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter.
• If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff.
• We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.
If you remain dissatisfied, you can then contact The Property Ombudsman to request an independent review:
The Property Ombudsman Ltd
Milford House
43-45 Milford Street
Salisbury
Wiltshire
SP1 2BP
01722 333 306
www.tpos.co.uk
Please note the following:
You will need to submit your complaint to The Property Ombudsman within 12 months of receiving our final viewpoint letter, including any evidence to support your case.
The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
If you are a tenant and need out of hours assistance please visit:
http://tenant.expertagent.co.uk/
Last updated at 2:40 PM 08/03/2017 by allAgents
IN-HOUSE COMPLAINTS PROCEDURE
We are committed to providing a professional service to all our clients and customers. When something goes wrong, we need you to tell us about it. This will help us to improve our standards.
If you have a complaint, please put it in writing, including as much detail as possible. We will then respond in line with the timeframes set out below (if you feel we have not sought to address your complaints within eight weeks, you may be able to refer your complaint to the Property Ombudsman to consider without our final viewpoint on the matter).
What will happen next?
• We will send you a letter acknowledging receipt of you complaint within three working days of receiving it, enclosing a copy of this procedure.
• We will then investigate your complaint. This will normally be dealt with by the office manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter.
• If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff.
• We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.
If you remain dissatisfied, you can then contact The Property Ombudsman to request an independent review:
The Property Ombudsman Ltd
Milford House
43-45 Milford Street
Salisbury
Wiltshire
SP1 2BP
01722 333 306
www.tpos.co.uk
Please note the following:
You will need to submit your complaint to The Property Ombudsman within 12 months of receiving our final viewpoint letter, including any evidence to support your case.
The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
If you are a tenant and need out of hours assistance please visit:
http://tenant.expertagent.co.uk/
