Hannells
4.9/5, 3141 reviews
95% recommended
96% sales valuation accuracy
98% sales fee satisfaction
95% lettings valuation accuracy
98% lettings fee satisfaction
Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “... show more Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.
After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “norm”.
It was at that moment they realised they had the opportunity to change the way property is bought and sold in Derby, for good…

Contact Us

Latest Reviews

 View all Reviews 3141
Featured Review
a
reviewed by 'Richard Nayler'
“Excellent service from Olivia Mee who gave us really professional and clear advice regarding our application for a rental home....”
Featured Review
a
reviewed by 'Mrs G'
“Excellent experience and fantastic service!After a bad experience with a large corporate estate agents (Not Hannells) 18 months ago, I ......”
31st Oct 2024
reviewed by 'Anon'
“Professional and friendly, Hannells were always on the end of the phone or e mail. They worked hard to sort ......”
31st Oct 2024
reviewed by 'Sara Parr'
“Had a fantastic experience with Hannells. Very approachable and supportive and communicated well! All staff are friendly and helpful and ......”
31st Oct 2024
reviewed by 'Mark Walmsley'
“Sold and bought property with Hannells Mickleover. The staff were amazing and extremely helpful - going above and beyond on ......”
31st Oct 2024
reviewed by 'Brian'
“Very helpful when contacted but would have liked a bit more connection from their side...”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 98% £20,025 £47,000,000
Lettings 95% 98% £320 £2,350
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
196 8 306 18 1433 60 920 62 121 17
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
NAEA ARLA TPOS Sales
Rankings
Overall
Estate agents
Letting agents
Latest Properties

No Properties

Images & Videos
Hannells Image 1
Hannells Branches (view all 7)
Allestree, DE22
Alvaston, DE24
Chaddesden, DE21
Lettings Chellaston, DE73
Littleover, DE23
Mickleover, DE3
Sales Chellaston, DE73
Featured Review
a

“Excellent service from Olivia Mee who gave us......”

Share on :
Feb 03,2023
Minithumbup
Staff profile picture
Olivia
By: 'Richard Nayler'
Feb 03,2023
1 people found
this helpful
Excellent service from Olivia Mee who gave us really professional and clear advice regarding our application for a rental home....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes
Featured Review
a

“Excellent experience and fantastic service!...”

Share on :
May 15,2023
Minithumbup
Staff profile picture
Amanda Aldenat
Staff profile picture
Lorna
By: 'Mrs G'
May 15,2023
1 people found
this helpful
Excellent experience and fantastic service! After a bad experience with a large corporate estate agents (Not Hannells) 18 months ago, I was very nervous about repeating the process. I was assured by Hannells that the experience would be different and they stayed true to their word. ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Great communication and guidance through the ......”

Share on :
Jun 13,2024
Minithumbup
Staff profile picture
Aimee Thornton
By: 'Matthew Slater'
Jun 13,2024
0 people found
this helpful
Great communication and guidance through the process so far, thank you for all of your help....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Up to now on the sale on house and buying we’......”

Share on :
Jun 13,2024
Minithumbdown
Staff profile picture
Michelle Tinson
Staff profile picture
Leah Stares
By: 'Louise'
Jun 13,2024
0 people found
this helpful
Up to now on the sale on house and buying we’ve received happy friendly service from Hannells in Chaddesden....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Tenancy Renewal...”

Share on :
Jun 13,2024
Minithumbdown
Staff profile picture
Leanna Holmes
By: 'lucy'
Jun 13,2024
0 people found
this helpful
Always grateful for a swift turn around and confirmation of tenancy....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“5 star customer service...”

Share on :
Jun 12,2024
Minithumbup
Staff profile picture
Mya
Staff profile picture
Vicky Jones
By: 'Sian Storer'
Jun 12,2024
0 people found
this helpful
The experience I've had with Hannells has been amazing, the staff are so helpful and friendly! Mya is very efficient, even with all of my random questions, nothing was too much hassle for her and she responded to everything! Vicky Jones has also been amazing ...
read full review
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Ben Brain
Jun 13, 2024
View all comments (1)
Hi Sian! Thank you so much for your kind words and glowing review! We're thrilled to hear about your positive experience with Hannells. Our Lettings team, especially Mya and Vicky, strive to provide the best service possible, and it’s wonderful to know that they were able to assist you effectively and make your journey with us smooth and pleasant. It's especially heartening to hear that we've restored your faith and trust in letting agents. Your satisfaction is our top priority, and know ...

“Hannells Team are Different...”

Share on :
Jun 11,2024
Minithumbup
Staff profile picture
Sara Walker-Bradley
Staff profile picture
Sarah Gascoigne
By: 'Jose'
Jun 11,2024
0 people found
this helpful
My experience with Hannells has been very nice. They are genuinely friendly, professional and well organized. A perfect combination. I have the pleasure of liaising with Victoria Kennedy, Sara Walker-Bradley, Kim Melbourne, Sarah Gascoigne and in general with the Hannells team when someone picks up ...
read full review
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Benjamin Brain
Jun 12, 2024
View all comments (1)
Hi Jose! Thank you so much for your wonderful review! We are thrilled to hear about your positive, moving experience with Hannells. Our team prides itself on being friendly, professional, and well-organised, and it’s incredibly rewarding to know that these qualities have made your experience a pleasant one. Victoria, Sara, Kim, Sarah and the rest of our team are dedicated to providing exceptional service, and your kind words are greatly appreciated. We look forward to continuing to se ...

“Great service from Leanna as always. Responde......”

Share on :
Jun 11,2024
Minithumbup
Staff profile picture
Leanna Holmes
By: 'Mohammed'
Jun 11,2024
0 people found
this helpful
Great service from Leanna as always. Responded to my queries swiftly and was very helpful....
read full review
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Benjamin Brain
Jun 12, 2024
View all comments (1)
Hi Mohammed! Thank you for your kind review! We're delighted to hear about your positive experience with Leanna. Providing swift and helpful responses is a priority for us, and it’s wonderful to know that Leanna consistently delivers great service. If you have any further questions or need assistance, please feel free to reach out. We look forward to continuing to support you. All the very best, Benjamin Brain Sales & Marketing Director Hannells - A Moving Experience... ...

“Kept us informed throughout the whole process......”

Share on :
Jun 11,2024
Minithumbup
Staff profile picture
Mya
By: 'Fiaz'
Jun 11,2024
0 people found
this helpful
Kept us informed throughout the whole process very helpful with any questions that we had as first time on rental market....
read full review
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Benjamin Brain
Jun 12, 2024
View all comments (1)
Hi Fiaz! Thank you for your thoughtful review of Mya! We’re glad to hear that you felt well-informed and supported throughout the entire rental process. Assisting first-time renters and addressing all questions is important to us, and we’re pleased to know we could help make your experience a positive one. If you have any more questions or need further assistance in the future, please don’t hesitate to reach out. All the very best, Benjamin Brain Sales & Marketing Director ...

“Very easy process to rent a local property fr......”

Share on :
Jun 11,2024
Minithumbup
Staff profile picture
Mya
Staff profile picture
Chloe
By: 'Louise'
Jun 11,2024
0 people found
this helpful
Very easy process to rent a local property from start to finish. Mya, Chloe & Olivia were all very helpful and sorted any queries promptly....
read full review
Comments (2) Report abuse Print review
Was this helpful? Yes
By: Benjamin Brain
Jun 12, 2024
View all comments (2)
Hi Louise! Thank you for your wonderful review! We’re thrilled to hear that renting a local property was a smooth and easy process for you. Mya, Chloe, and Olivia are delighted to know that their prompt assistance and helpfulness made a positive impact on your experience. If you have any more questions or need further assistance, please don’t hesitate to reach out! All the very best, Benjamin Brain Sales & Marketing Director Hannells - A Moving Experience... ...

“Feedback for Leanne...”

Share on :
Jun 11,2024
Minithumbup
Staff profile picture
Leanna Holmes
By: 'Marilyn'
Jun 11,2024
0 people found
this helpful
Leanne always delivers good customer service, on time and politely worded emails....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“We have been extremely impressed with Hannell......”

Share on :
Jun 09,2024
Minithumbup
Staff profile picture
Jo Riggott
Staff profile picture
Lorna
By: 'Dean'
Jun 09,2024
0 people found
this helpful
We have been extremely impressed with Hannells, Chaddesden. The whole team have been very friendly and reassuring. Jo the valuations manager was exceptionally patient and kind with my elderly mother who recently put her bungalow on the market with Hannells. Lorna and the rest of ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Excellent service.Polite and helpfulAlways ......”

Share on :
Jun 07,2024
Minithumbup
By: 'Nicky'
Jun 07,2024
0 people found
this helpful
Excellent service. Polite and helpful Always on hand for answering questions or queries Fast paced so far...
read full review
Comments (1) Report abuse Print review
Was this helpful? Yes
By: lauren taylor
Jun 10, 2024
View all comments (1)
Hi Nicky, Thank you for taking the time to leave a 5-star review of your moving experience with myself and the Littleover team. We were delighted when we saw it. We will now look forward to taking you through to completing and moving you in to your lovely new home. Kind Regards Lauren and the whole team here at Littleover. ...

“We would highly recommend using Hannells Esta......”

Share on :
Jun 07,2024
Minithumbup
By: 'Rose'
Jun 07,2024
0 people found
this helpful
We would highly recommend using Hannells Estate Agents. They offer a very professional service. Efficient, knowledgeable and friendly staff....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Would highly recommend....”

Share on :
Jun 07,2024
Minithumbup
Staff profile picture
Amy Boole
Staff profile picture
Eliza Tudgay
By: 'Hannah'
Jun 07,2024
0 people found
this helpful
Amy and the team at Hannells Alvaston were excellent, they did all the viewings, were well organised and efficient. Pleasant to deal with. Very pleased....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Friendly staff and the whole process to the s......”

Share on :
Jun 06,2024
Minithumbup
Staff profile picture
Aimee Thornton
By: 'Mrs'
Jun 06,2024
0 people found
this helpful
Friendly staff and the whole process to the solicitor was smooth sailing. Would recommend them to friends....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“The team were brilliant. They were in consta......”

Share on :
Jun 06,2024
Minithumbup
Staff profile picture
Jo Riggott
By: 'Cathy'
Jun 06,2024
0 people found
this helpful
The team were brilliant. They were in constant communication and were totally on my side. They reassure during a very worrying time....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Leanne (Holmes) helped us navigate the renewa......”

Share on :
Jun 05,2024
Minithumbup
Staff profile picture
Leanna Holmes
By: 'Peter'
Jun 05,2024
0 people found
this helpful
Leanne (Holmes) helped us navigate the renewal of the tenancy agreement in a thoroughly professional manner. Very pleased with the service we received....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“The team have been great and kept us in the l......”

Share on :
Jun 05,2024
Minithumbup
claim your profile
Claire
Staff profile picture
Aaron Curd
By: 'Bruce'
Jun 05,2024
0 people found
this helpful
The team have been great and kept us in the loop every step of the way...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“An absolute pleasure to deal with from start ......”

Share on :
Jun 05,2024
Minithumbup
Staff profile picture
Gemma
Staff profile picture
Eve Holmes
By: 'Sarah Terrill'
Jun 05,2024
0 people found
this helpful
An absolute pleasure to deal with from start to finish. Great service and all the staff are super helpful. I would not hesitate in recommending Hannells to anyone....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Friendly efficient service, quick to respond ......”

Share on :
Jun 05,2024
Minithumbup
Staff profile picture
Leanna Holmes
By: 'Paul'
Jun 05,2024
0 people found
this helpful
Friendly efficient service, quick to respond and a pleasure to deal with...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“I was very pleased by the services provided b......”

Share on :
Jun 05,2024
Minithumbup
Staff profile picture
Leanna Holmes
By: 'Santosh'
Jun 05,2024
0 people found
this helpful
I was very pleased by the services provided by Leanna....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Excellent service, always in touch with updat......”

Share on :
Jun 04,2024
Minithumbup
By: 'John Adams'
Jun 04,2024
0 people found
this helpful
Excellent service, always in touch with updates and suggestions to further the process. A pleasure to deal with....
read full review
Comments (1) Report abuse Print review
Was this helpful? Yes
By: lauren taylor
Jun 10, 2024
View all comments (1)
Hi John, Thank you for taking the time to leave a 5-star review of your moving experience with myself and the Littleover team we was delighted when we saw it. On behalf of the whole team here at Hannells, thank you for your custom and we look forward to being of service to you again in the future. Kind Regards Lauren and the rest of the Hannells team. ...

“A great professional service - I can’t fault ......”

Share on :
Jun 03,2024
Minithumbup
Staff profile picture
Bonnie
Staff profile picture
Nicola Barnard
By: 'Mark'
Jun 03,2024
0 people found
this helpful
A great professional service - I can’t fault anything they have advised or achieved. Hannels were a recommend from my Mother who used their service after being let down by others - she loved the step by step advice to help sell her property ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“I've been dealing with Lauren who is very hel......”

Share on :
Jun 03,2024
Minithumbdown
Staff profile picture
Lauren Taylor
By: 'Scott'
Jun 03,2024
0 people found
this helpful
I've been dealing with Lauren who is very helpful and knowledgeable with a nothings to much trouble attitude...
read full review
Comments (1) Report abuse Print review
Was this helpful? Yes
By: lauren taylor
Jun 10, 2024
View all comments (1)
Hi Scott, thank you so much taking for taking the time to write about the experience you have received from the team so far. It was lovely to read your lovely comments. We will now look forward to taking you through to completing on your lovely new home. Kind Regards Lauren and the whole team here at Littleover. ...

“Friendly and helpful team...”

Share on :
Jun 03,2024
Minithumbup
By: 'Emma'
Jun 03,2024
0 people found
this helpful
Friendly and helpful team. They always keep me informed and try their best. I have received useful advice and feel that they have been proactive in helping to sell my property....
read full review
Comments (1) Report abuse Print review
Was this helpful? Yes
By: lauren taylor
Jun 10, 2024
View all comments (1)
Hi Emma, Thank you so much for taking the time to leave such a positive review of your moving experience with myself and the rest of the team at Littleover. The whole team here pride themselves on providing excellent customer service throughout the whole process. We will ow look forward to taking you through to completion. Kind Regards Lauren and the whole team here at Littleover. ...

“Fabulous experience. Great friendly staff. Ke......”

Share on :
Jun 02,2024
Minithumbup
Staff profile picture
Debbie
claim your profile
Claire
By: 'Anne Marie'
Jun 02,2024
0 people found
this helpful
Fabulous experience. Great friendly staff. Kept me informed and up to date. Highly recommend...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“I recently used Hannells Chellaston to find a tenant for my rental property...”

Share on :
Jun 01,2024
Minithumbup
Staff profile picture
Kerrie
Staff profile picture
Mya
By: 'Adam'
Jun 01,2024
0 people found
this helpful
I recently used Hannells Chellaston to find a tenant for my rental property. The service was professional and great from start to finish. The process started with Olivia, who was great at outlining the process and options I had available. Kerrie made a great advert ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Great service...”

Share on :
Jun 01,2024
Minithumbup
Staff profile picture
Alex Simpson
By: 'Ahmed'
Jun 01,2024
0 people found
this helpful
Great experience over all, Alex was very helpful and kept me updated through the whole purchase process . Thank you !...
read full review
Comments (2) Report abuse Print review
Was this helpful? Yes
By: lauren taylor
Jun 10, 2024
View all comments (2)
Thank you for leaving such a wonderful review of your moving experience with myself and the Littleover team. It was lovely to read that you have had a great experience over all. On behalf of the whole team here at Hannells, thank you for your custom and we hope that we can be of service to you again in the future when it's time for your next move. Kind Regards Lauren and the whole team here at Littleover. ...

“Mya, has been exceptional. Very professional ......”

Share on :
May 30,2024
Minithumbup
Staff profile picture
Mya
By: 'Afolabi'
May 30,2024
0 people found
this helpful
Mya, has been exceptional. Very professional and detailed service throughout the process....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Great team of people, really helpful for a fi......”

Share on :
May 29,2024
Minithumbup
Staff profile picture
Chloe
Staff profile picture
Olivia
By: 'Carl'
May 29,2024
0 people found
this helpful
Great team of people, really helpful for a first time landlord...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Great service, easy to get hold of, always re......”

Share on :
May 29,2024
Minithumbdown
Staff profile picture
Aaron Curd
By: 'Debbie Davis'
May 29,2024
0 people found
this helpful
Great service, easy to get hold of, always returned calls if any messages left, kept informed of any developments...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 12:39 PM 02/10/2024 by allAgents


Get in touch with

Hannells

Search by
Useful information
About allAgents
For agents
Facebook Twitter YouTube Instagram LinkedIn