100% sales valuation accuracy
100% sales fee satisfaction
60% lettings valuation accuracy
68% lettings fee satisfaction
CWHR is a trading subsidiary of CityWest Residential, who manage Westminster City Council's 21,700 homes. CWHR is a private agency offering a first class, professional lettings and property management service. We'll use our extensive local knowledge and follow best practices in order to provide you with the very best customer service.
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CWHR is a trading subsidiary of CityWest Residential, who manage Westminster City Council's 21,700 homes. CWHR is a private agency offering a first class, professional lettings and property management service. We'll use our extensive local knowledge and follow best practices in order to provide you with the very best customer service.
Latest Reviews
View all Reviews 37
22nd Sep 2021
reviewed by 'William Virgoe'
8th Jun 2021
reviewed by 'Robert Huskisson'
16th Jul 2019
reviewed by 'Holly'
24th Jan 2018
reviewed by 'Good'
13th Nov 2017
reviewed by 'Vlad'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £265,000 | £1,500,000 |
| Lettings | 60% | 68% | £340 | £2,250 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 6 | 4 | 13 | 6 | 0 | 0 | 3 | 0 | 1 | 4 |
Areas covered
Address
21 Grosvenor Place
Belgravia,London
Greater London
SW1X 7EA
020 7245 2222
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Rankings
Latest Properties
No Properties
Jun 14,2015
Jun 14,2015
0
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this helpful
I have an excellent real estate services using this estate agent. I would use this agent again in the future without any hasitation....
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Feb 12,2015
Feb 12,2015
0
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Simina is a professional agent.
She found for us a beautiful flat and also she negotiate a good price for us....
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Jan 13,2015
Jan 13,2015
0
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this helpful
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CityWest found me a tenant on the same day they advertised it. After offering a selection of potential tenants I was able to select someone I was comfortable renting my property too.
Tenant has been in 2 months and I have had no issues. There main ...
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Oct 23,2013
Oct 23,2013
1
people found
this helpful
this helpful
I have to say, not exaggerating anything but this estate agent is incredibly terrible. Low efficiency, negligence, terrible manner and bad costumer service. Due to the agent's negligence of informing me the exact qualifications of a guarantor, we failed to sign the contract and we ...
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“Absolutely awful customer service and extremely unhelpful. Contacting the agency ......”
Sep 04,2013
Sep 04,2013
6
people found
this helpful
this helpful
Absolutely awful customer service and extremely unhelpful. Contacting the agency and asking for any sort of help is a lost cause, do not expect anything higher than poor service. Agents take forever to reply and when they do the replies are unhelpful. They do not ...
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Jan 27,2013
Jan 27,2013
6
people found
this helpful
this helpful
Appalling treatment by all staff, at the local estate office who could rarely make an effort to witness the appalling behaviour of other tenants in the block, even though they are only 1 mins away.
It is very hard to believe that Westminster engage and pay ...
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What agent could do to change your mind?
Something, anything !Attached Filesnbsp;
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Jan 05,2012
Jan 05,2012
5
people found
this helpful
this helpful
Involved in 2 months of building up our application the estate agent repeatedly failed to give us accurate information on what was needed, was always very hard to reach and took forever to answer our questions. The day before the planned move into a very nice ...
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Jan 25, 2012
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(1)
Dear Pauline, I am sorry we do not recognise your complaint, so that we may address it we can be contacted at [email protected], or alternatively via our complaints procedure www.cwhr.co.uk/about-us/residential-complaints-procedure ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
