Jan 05,2012
By: 'Pauline'
Jan 05,2012
4 people found
this helpful
Involved in 2 months of building up our application the estate agent repeatedly failed to give us accurate information on what was needed, was always very hard to reach and took forever to answer our questions. The day before the planned move into a very nice flat they informed us by a call we lost the flat and they kept the FULL agency fees despite our claims. Inefficient and unreliable, dealing with these people was a nightmare!
Was this helpful? Yes
By: CityWest Homes Residential
Jan 25, 2012
Dear Pauline, I am sorry we do not recognise your complaint, so that we may address it we can be contacted at lettings@cwhr.co.uk, or alternatively via our complaints procedure www.cwhr.co.uk/about-us/residential-complaints-procedure

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City West Residential

21 Grosvenor Place Belgravia, London
Greater London

020 7245 2222

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