Cherry Lets
5/5, 80 reviews
99% recommended
97% lettings valuation accuracy
99% lettings fee satisfaction
Cherry Lets – where residential lettings is our only business. For property rentals in and around Banbury, Bicester and Brackley make Cherry Lets your first port of call.We are an independent company with a wealth of experience in the residential lettings and property management industry. Coupled with our enthusiasm, excellent ... show more Cherry Lets – where residential lettings is our only business. For property rentals in and around Banbury, Bicester and Brackley make Cherry Lets your first port of call.

We are an independent company with a wealth of experience in the residential lettings and property management industry. Coupled with our enthusiasm, excellent local knowledge and expertise, our sole objective is to provide the best service that our landlords and tenants could wish for. In essence, Cherry Lets is all about excellent customer service – every time.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 97% 99% £795 £2,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
45 0 31 1 0 0 0 0 3 0
Areas covered
  • OX15
  • OX17
  • OX7
  • OX16
  • NN13
  • OX26
  • OX26
  • OX25
  • OX15
Address

Hempton Road
Deddington,Banbury
Oxfordshire
OX15 0QG
01869 337346

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
ARLA TPOS Lettings TPOS DPS

“We couldn't be more pleased...”

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Sep 07,2020
Minithumbup
Annabelle
Sarah
By: 'Helen'
Sep 07,2020
0 people found
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We couldn't be more pleased, never a question left unanswered. Always the highest of standards so we would never use anyone else....
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By: Annabelle Clitherow
Sep 07, 2020
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Thank you so much for your wonderful review Helen and such a delight working with you - All at Cherry Lets ...

“Nothing is too much trouble for the staff at ......”

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Aug 28,2020
Minithumbup
Annabelle
By: 'Joanna'
Aug 28,2020
0 people found
this helpful
Nothing is too much trouble for the staff at Cherry Lets, and they are very patient at explaining things! I have had most contact with Annabelle, but all staff (including Annabelle) are lovely....
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By: Annabelle Clitherow
Aug 29, 2020
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Thank you for your wonderful review Joanna - likewise - we all really enjoy working with you and looking after your gorgeous cottage. All at Cherry Lets ...

“Very helpful staff, professional and friendly......”

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Aug 27,2020
Minithumbup
Sarah
Annabelle
By: 'Sarah'
Aug 27,2020
0 people found
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Very helpful staff, professional and friendly. We have not had any issues in the property we are renting from Cherry Lets, but I’m confident if we did have they would be of great help....
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By: Annabelle Clitherow
Sep 04, 2020
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Thank you so much for your lovely review Sarah! ...

“Superb Lettings Agency! Having been a homeo......”

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Jul 12,2020
Minithumbup
Annabelle
Sarah
By: 'Alexandra'
Jul 12,2020
0 people found
this helpful
Superb Lettings Agency! Having been a homeowner for over 15 years its been a long time since I last rented a property and Cherry Lets made it an easy, stress-free process. My main point of contact was Annabelle who was just brilliant! Always available, always understanding ...
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“Highly recommend Cherry Lets estate agents in Banbury...”

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Jun 30,2020
Minithumbup
Annabelle
Sarah
By: 'Anne'
Jun 30,2020
1 people found
this helpful
Highly recommend Cherry Lets estate agents in Banbury who proved that remote letting would not be an issue right at the start of lockdown. Annabelle and Kelly had everything clearly organised at every stage and were constantly available by phone and email. The process is ...
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By: Annabelle Clitherow
Jun 30, 2020
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Thank you so much Anne- we are so pleased that we could move you in safely - best wishes Annabelle ...

“The team at Cherry Let's are extremely helpfu......”

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Jun 29,2020
Minithumbup
Annabelle
By: 'Ryan'
Jun 29,2020
1 people found
this helpful
The team at Cherry Let's are extremely helpful and friendly. When picking up the keys to our new place we were surprised to find a goody bag of essentials with it. The customer care is seamless and any problems I've had have been dealt with ...
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“Tenancy experience...”

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Jun 29,2020
Minithumbup
Annabelle
By: 'Alexa'
Jun 29,2020
1 people found
this helpful
Annabelle and Cherry Lets were enormously helpful in helping us move into our lovely current home. We contacted them about a property at the very beginning of lockdown, and they could not have been more helpful and responsive. They were of course constrained hugely by ...
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By: Annabelle Clitherow
Jun 30, 2020
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Thank you so much for your kind words and so happy you are all settled in your new home ! Best Wishes Annabelle ...

“Corona virus pandemic! Amazing letting agents!...”

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May 30,2020
Minithumbup
Annabelle
Sarah
By: 'hayley'
May 30,2020
1 people found
this helpful
Me and my family where due to move in to a new rented property at the end of march. Unfortunately a few days before the move the Corona virus pandemic locked down the whole of the UK and we where unable to move. Cherry let's ...
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By: Annabelle Clitherow
May 30, 2020
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Thank you so much Hayley and we are so happy that we were able to move you safely into your new home. Have a lovely weekend. ...

“Is there a better letting agency, I think not......”

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Mar 31,2020
Minithumbup
Annabelle
Sarah
By: 'Richard'
Mar 31,2020
0 people found
this helpful
Is there a better letting agency, I think not. Having been introduced by Stephanie to Annabelle and the team about two years ago, I have been consistently impressed with their friendly yet professional attitude towards all their tenants and landlords. Spread the word, there isn't ...
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By: Annabelle Clitherow
Mar 31, 2020
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Thanks so much Rich and just love working with you too! Keep safe and hope to see you soon. ...

“We are a heating and plumbing company who car......”

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Dec 24,2019
Minithumbup
Sarah
Annabelle
By: 'Gas-Tech'
Dec 24,2019
0 people found
this helpful
We are a heating and plumbing company who carry out the servicing and breakdowns for Cheery Lets. It is an absolute pleasure to deal with such a professional company. All members of staff are extremely helpful . Our main contact is Sarah Hounslow who is a ...
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“Best Letting Agents by Far!...”

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Nov 30,2019
Minithumbup
Annabelle
Sarah
By: 'Jasmin'
Nov 30,2019
0 people found
this helpful
Having been renting for many years we have not had great experiences with letting agents in the past but Cherry Lets have been different. They have been nothing but super friendly (they even left us a box of treats on moving in!), helpful and professional ...
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“Cherry Lets are a very professional and effic......”

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Oct 16,2019
Minithumbup
Annabelle
By: 'Lynne'
Oct 16,2019
0 people found
this helpful
Cherry Lets are a very professional and efficient agents. They always respond quickly to any query and are very good liaisons between landlord and tenants. Highly recommend them...
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“Good All Round Service...”

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Oct 09,2019
Minithumbup
Annabelle
Sarah
By: 'David'
Oct 09,2019
0 people found
this helpful
Whilst as a letting agent the priority is looking after the interests of the Landlord; Cherry Letts has empathy for the tenant so provides a good 'two-way street'. Everyone's interests are given a very good level of representation....
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“Great Agents...”

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Oct 08,2019
Minithumbup
Annabelle
Sarah
By: 'Tim'
Oct 08,2019
0 people found
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Lovely agents to deal with. They are always friendly, helpful and very professional, been dealing with them for several years....
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“Brilliant service as usual from cherry lets e......”

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Oct 04,2019
Minithumbup
Annabelle
By: 'Paul'
Oct 04,2019
1 people found
this helpful
Brilliant service as usual from cherry lets especially from Kelly! I have been with lots of other agents and Kelly is the best...
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“Very friendly and very welcoming. They did a ......”

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Oct 01,2019
Minithumbup
Annabelle
By: 'Grant'
Oct 01,2019
0 people found
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Very friendly and very welcoming. They did a good job with our latest contract. The flat is tidy and very warm! So far so good, and any issues with the building have been promptly dealt with to date....
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“Very thorough and professional to deal with. ......”

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Sep 23,2019
Minithumbup
Annabelle
By: 'Louise'
Sep 23,2019
0 people found
this helpful
Very thorough and professional to deal with. Since moving the management over to Cherry Lets I cannot fault the service they provide...
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By: Stephanie Roberts
Sep 23, 2019
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Thank you so much Louise we really enjoy working with you. ...

“The Cherry lets team have been very helpful s......”

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Sep 20,2019
Minithumbup
Annabelle
Sarah
By: 'Grant'
Sep 20,2019
0 people found
this helpful
The Cherry lets team have been very helpful so far, quite impressive compared to other letting agents we have used in the past. They have worked to secure an arrangement with our new landlord that is a tad unusual, but suits us both well. Keep ...
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“Excellent Service...”

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Sep 17,2019
Minithumbup
Sarah
By: 'Diane'
Sep 17,2019
1 people found
this helpful
Excellent Service I have several properties with Cherry Lets and all the admin is done efficiently and professionally. My last property was let within a couple of days with wonderful tenants and a competitive rent. A great team....
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By: Stephanie Roberts
Sep 19, 2019
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Thank you so much for your kind review Diane. ...

“Great service!...”

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Sep 17,2019
Minithumbup
By: 'Sam'
Sep 17,2019
1 people found
this helpful
Steph Roberts is extremely professional, helpful and positive. She assists with all queries and questions promptly. I would recommend cherry lets to anyone!...
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“Record moving time and above and beyond service...”

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Sep 17,2019
Minithumbup
Sarah
By: 'Jim'
Sep 17,2019
1 people found
this helpful
As a friend of the boss I could be slightly biased here but i don't need to be...Following a move last week, little did I know as I moved from my old house into my new one in record time (days not weeks as ...
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By: Stephanie Roberts
Sep 19, 2019
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Thank you so much Jim for your very kind review. I am so pleased your happy in your new home and that we were able to facilitate it so quickly for you. ...

“Feedback...”

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Sep 16,2019
Minithumbup
Sarah
By: 'Demelza'
Sep 16,2019
1 people found
this helpful
Cherry Lets are a professional, efficient and friendly team. We felt they were genuinely interested in finding a property that suited our needs. We would and have recommended them to be used by Landlords and Tenants....
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“The attention to detail that Cherry let’s go ......”

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Sep 14,2019
Minithumbup
Annabelle
Sarah
By: 'Spencer'
Sep 14,2019
1 people found
this helpful
The attention to detail that Cherry let’s go to has exceeded my high expectations. I would highly recommend using them....
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“I have had excellent service from my initial ......”

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Sep 11,2019
Minithumbup
Annabelle
Sarah
By: 'Carol'
Sep 11,2019
1 people found
this helpful
I have had excellent service from my initial inquiry through to full property management. Annabelle and Sarah have been very responsive to any queries and have made the process of letting my home very straight forward. Whilst I am abroad I feel very confident that ...
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“Brilliant and friendly team. I would happily ......”

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Sep 10,2019
Minithumbup
Annabelle
By: 'Andy'
Sep 10,2019
1 people found
this helpful
Brilliant and friendly team. I would happily recommend them to any one that asked me. I wouldn't bother looking around for a lettings company again!!...
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“The service provided by Cherry Lets has been ......”

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Sep 10,2019
Minithumbup
Annabelle
Sarah
By: 'Matt'
Sep 10,2019
2 people found
this helpful
The service provided by Cherry Lets has been first class. Annabelle guided us through the whole process and gave us the full benefit of her experience. With Cherry Lets we have the confidence that they would ensure our tenants felt at home. They have been ...
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“Always an excellent service with great attent......”

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Sep 10,2019
Minithumbup
Annabelle
By: 'Phil'
Sep 10,2019
2 people found
this helpful
Always an excellent service with great attention to detail and a quick response to questions and concerns from both tenant and landlord. Cherry Lets have generously spent time discussing concerns and making professional suggestions to help us make the best of our property....
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“Professional, efficient service...”

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Sep 25,2018
Minithumbup
Annabelle
By: 'Jaygee'
Sep 25,2018
2 people found
this helpful
Cherry Let's gave us the very best possible support to let our family property. They were there for us every step of the way - it was the first time we had been landlords and they made every effort to guide us and ensure the ...
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Comment on agent fees
Very good value - they work hard for their money
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“Professional Service...”

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Aug 23,2018
Minithumbup
Annabelle
By: 'Plummer'
Aug 23,2018
1 people found
this helpful
Cherry Lets provided us with an excellent professional service throughout all times we have used them. We will continue to use them on this bais....
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Comment on agent fees
Good value for money
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“Helpful and trustworthy...”

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Jul 11,2018
Minithumbup
Annabelle
Sarah
By: 'Helen'
Jul 11,2018
1 people found
this helpful
Couldn't ask for better service from Annabelle and her team. Helpful beyond words and I know I can trust them to have my best interests at heart....
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Comment on agent fees
Good
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By: Annabelle Clitherow
Jul 25, 2018
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Thank you for such lovely words and we look forward to working with you again soon. ...
Staff picture Annabelle
(73)
Staff picture Sarah
(39)

Landlord Fees

https://appmanager.co.uk/cloud/frontend/web/file/view/local/9101-1595711014-440727.pdf

Tenant Fees

https://cherry-lets.co.uk/tenant-information
Last updated at 07/12/2020, 11:45 AM by Annabelle Clitherow
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Customer Complaints Procedure

At Cherry Lets the service we offer to you is important to us. If you feel that you have a complaint about Cherry Lets the following procedure is in place to help you resolve it.

Stage 1

Please write to the Director, Annabelle Clitherow stating the reasons for your complaint. You will receive an acknowledgement within three working days of receipt of getting in touch with us and a full response to your complaint within 7 working days.

If the nature of your complaint is such that we need further time to consider it, we will contact you and let you know the reason for the delay.

Stage 2

If you are not satisfied with the outcome of your complaint at Stage 1 you can refer the matter again to the Director, Annabelle Clitherow who will review your complaint and the response sent at Stage 1.

You should outline the reasons you are not satisfied with the response to your complaint by Cherry Lets. You will receive a response within the same timescales as outlined in Stage 1 above.

Stage 3

If you are dissatisfied with the conclusion of the in-house review of the complaint, you can refer the matter to The Property Ombudsman, Milford House, 43 – 45 Milford Street, Salisbury, Wiltshire, SP1 2BP.



Cherry Lets
Manor Farm Cottage
Hempton Road, Deddington
Oxfordshire OX15 0QG
Last updated at 9:05 AM 18/11/2020 by Annabelle Clitherow

Awards won by Cherry Lets

Regional Awards won by Cherry Lets

Individual Branch Awards

Banbury, OX15



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