Castles Estate Agents (London)
4.9/5, 936 reviews
98% recommended
97% sales valuation accuracy
97% sales fee satisfaction

Property Features

Castles have been local property experts in North and East London, Enfield and Essex, for over 38 years now. How time flies - We love what we do and use all of our knowledge, and experience, to help people move. show more Castles have been local property experts in North and East London, Enfield and Essex, for over 38 years now. How time flies - We love what we do and use all of our knowledge, and experience, to help people move.

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Latest Reviews

 View all Reviews 936
4th Nov 2023
reviewed by 'Nurul'
“When I first took the plunge to sell my property and buy a new one (both with Castles in Enfield ......”
2nd Jun 2023
reviewed by 'Barbara'
“I recently sold my property in Wood Green. I was dealing with Sergio who did a fantastic job. He kept ......”
20th Feb 2023
reviewed by 'Salv'
“I approached Nof Tona at Castles after a proposed sale fell through at the last minute with another firm of ......”
6th Feb 2023
reviewed by 'B'
“The best estate agent in Enfield. Bought a flat with them and sold it 10 years later. Really amazing team. Great ......”
27th Jan 2023
reviewed by 'Ehsan Q'
“Ashli promptness, knowledge of the market, strategic mindset, kindness, good energy made a potentially chaotic purchase process simple. Ashli & Stephen ......”
20th Dec 2022
reviewed by 'Mr L simmonds'
“Franco and Stephen and the whole team were all very helpful all the way through the sale and kept me ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 97% 97% £34,000 £4,000,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
54 0 73 3 459 5 316 3 19 4
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:30
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties for Sale   1527
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Castles Estate Agents (London) Branches (view all 7)
Crouch End, N8
Edmonton, N9
Enfield, EN3
Hackney, E5
Palmers Green, N13
Tottenham, N15
Waltham Abbey, EN9

“Highly recommended for selling and buying...”

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Aug 18,2021
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By: 'Tim'
Aug 18,2021
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I've now bought and sold through the Castles Hackney/Clapton branch and can't recommend them highly enough - they know the area and its housing stock better than anyone and are a pleasure to work with. Max managed my recent sale and was extremely professional ...
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“Enfield branch...”

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Jul 28,2021
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Stephen
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Franco
By: 'Rachel'
Jul 28,2021
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The staff at the Enfield branch were amazing throughout the sale of our old home, and the purchase of our new one. They were very helpful and patient, and really lovely when it came to the viewings and handling everything. Highly recommend them as an ...
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“Very pleased with service....”

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Jul 26,2021
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Franco
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Stephen
By: 'Tim'
Jul 26,2021
0 people found
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Due to covid and other delays (not Castle's fault!) it took quite a while to sell my property, but throughout I was very pleased with the commitment the Castles team gave to me. Stephen and Frank gave good advice and were supportive all the way ...
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“Selling with Castles...”

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Jul 13,2021
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Josh
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David
By: 'Besnik Hasbahta'
Jul 13,2021
0 people found
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I recently sold a flat with castles as my agents and they were amazing. I ran into a few issues with the buyers and Hackney council but Josh and David always kept on top of everything. They were always available either by phone or by ...
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“Top top agents, highly recommend...”

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Jul 09,2021
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David
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Josh
By: 'JW'
Jul 09,2021
0 people found
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David, Josh, Max and team were fantastic. I sold 2 properties with them recently and they did everything they could to make the process as smooth as possible keeping me reassured throughout. “Leave it with me” is what David would often say, I did, and every ...
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“Castles in SE London...”

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Jul 09,2021
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David
By: 'John and Jo'
Jul 09,2021
0 people found
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very quick to market. Efficient, to the point, we got 4 viewings on 1st day of viewings. Offers in by end of week, sealed bids and done. Houses on the same street are still selling a month later! Was involved and sensible on the pre-marketing stage ...
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“It took me constant chase to finally get a vi......”

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Jul 07,2021
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By: 'DJ'
Jul 07,2021
0 people found
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It took me constant chase to finally get a viewing due to their limited office location and lettings agent. After my viewing I gave an offer on 1 bed apartment near Seven sister station with asking pricing. I had to chase again Sertac the letting agent ...
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“Great agency and staff...”

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Jun 30,2021
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Alex
By: 'Nimet'
Jun 30,2021
0 people found
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They are really professional. Whenever we have an issue with the flat, they always sort it out immediately. Feeling really happy and lucky as we rented flat from them. Many thanks to Alex and his team....
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“Max at Castles...”

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Jun 30,2021
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Max
By: 'Lynda'
Jun 30,2021
0 people found
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Max was our point of contact at Castles he was excellent throughout the selling process and we cannot recommend him and the team at Castles highly enough. Max worked tirelessly on our sale going through and nothing seemed too much for him even when there ...
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“We bought the house through Castles Enfield. ......”

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Jun 27,2021
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Ashley
By: 'Natalia'
Jun 27,2021
0 people found
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We bought the house through Castles Enfield. Team was fantastic throughout the process. I was impressed with Stephen, Ashli and Franco on the quick responses and their professionalism. Definitely would recommend to all my friends. Thank you Castles for all your help and support on ...
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“Working with David and Max was a pleasure: it......”

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Jun 22,2021
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Max
By: 'Hilary'
Jun 22,2021
0 people found
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Working with David and Max was a pleasure: it was clear they knew the area and the market, had a good strategy, then brought in multiple viewings which resulted in a handful of offers. Max dealt with the sale and was always reassuring, trustworthy and ...
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“High professional standards and personal courtesy...”

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Jun 17,2021
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David
By: 'Michael and Cathy'
Jun 17,2021
0 people found
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We dealt with Dave Sipple, who was courteous and professional throughout the process from valuation to completion. Dave clearly understood how to sell in this locality, and handled our relationship with the buyers extremely well. When completion ran into a last minute problem he worked ...
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“Excellent Customer Service & Professionalism!...”

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Jun 17,2021
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Oliver
By: 'Vasilika'
Jun 17,2021
0 people found
this helpful
Castles estate agent Oliver has helped me move into my new studio & his service and professionalism towards me was brilliant. He is diligent, contactable and helpful. He supported me through the process of renting my new studio from start to finish. He helped me immensely ...
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“Thanks to Stephen and his team for finding us......”

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Jun 10,2021
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Stephen
By: 'Sumithra Palihavadana'
Jun 10,2021
0 people found
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Thanks to Stephen and his team for finding us a buyer for our house and all his help through the process. Excellent Service and would highly recommend.....
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“Been a tenant for the last 4 years, recently ......”

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Jun 08,2021
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Alex
By: 'jessica'
Jun 08,2021
0 people found
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Been a tenant for the last 4 years, recently moved to Stevenage, Castles and all their staff have always looked after us and been professional. Alex was very helpful in making the checkout and getting our deposit back stress free. And we wish them the best ...
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“Hello,We have been a tenant with Castles for ......”

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Jun 08,2021
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Alex
By: 'Akram'
Jun 08,2021
0 people found
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Hello,We have been a tenant with Castles for over 10 years. The service,communication,expertise and guidance was excellent and I cannot rate Alex Philippou Marla and his team highly enough as these guys are the best when it comes to letting.They were professional,...
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“I sold my house mid pandemic and mid cyber at......”

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Apr 29,2021
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Josh
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David
By: 'wendy'
Apr 29,2021
0 people found
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I sold my house mid pandemic and mid cyber attack. It was very stressful, however Josh and David were always at the end of the phone or email to help when things got tricky. Despite all the problems above I still managed to sell the ...
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“Very professional, friendly and supportive service...”

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Apr 22,2021
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David
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Josh
By: 'Dario'
Apr 22,2021
0 people found
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Very professional, friendly and supportive service. David, Max and Josh understood the market for our property well and the different clients positions to negotiate and agree our on-going purchase smoothly. Nothing has ever been too much trouble! Thanks...
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“Great Service...”

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Apr 19,2021
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Max
By: 'Emma'
Apr 19,2021
0 people found
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From the outset Castles were brilliant to work with and after viewing houses with countless other estate agents we could really see the difference here with their knowledge and professionalism. Max made the process as painless as possible, was always easy to get hold of ...
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“I recently sold my flat in Clapton through Ca......”

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Apr 19,2021
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By: 'Zoe'
Apr 19,2021
0 people found
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I recently sold my flat in Clapton through Castles and highly recommend. I find the process of buying / selling pretty stressful but Castles definitely helped to make this one as informed as possible. The whole team were always on hand (over a 4 month period) with ...
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“We have just sold with Castles for the second......”

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Apr 19,2021
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David
By: 'Candice GOW-SMITH'
Apr 19,2021
0 people found
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We have just sold with Castles for the second time, and honestly, we could not fault the service provided by Max and David (Hackney Branch). We trusted their advice, and appreciated their transparency during the sale process. Their timely communication and swift action made the ...
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“Highly recommend...”

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Apr 16,2021
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Josh
By: 'Emily'
Apr 16,2021
0 people found
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Max and Josh at Castles made the whole process of selling a property (at an incredibly difficult time during lockdowns) so much easier than I expected. They were always available to talk, helped me work out next steps, explained the process clearly and kept checking ...
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“Exceptional and supportive service, we had a ......”

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Apr 15,2021
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Ashli
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Stephen
By: 'Yasmin'
Apr 15,2021
0 people found
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Exceptional and supportive service, we had a really positive experience buying with Castles. Stephen and Ashli always kept us up to date with the progress of the sale throughout and are just genuinely very nice people to talk and work with. We were first time ...
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“We bought through Castles and we found them t......”

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Apr 15,2021
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Max
By: 'Ben'
Apr 15,2021
0 people found
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We bought through Castles and we found them to be honest, reliable and very attentive to all parties involved. It felt like a complicated transaction but went smoothly with Max's involvement. We sold through elsewhere but I wish we went with Castles for our sale. ...
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“I would like to say a big thank you to Alex (......”

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Mar 30,2021
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Alex
By: 'Dixie'
Mar 30,2021
0 people found
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I would like to say a big thank you to Alex (manager Edmonton office) for his continued support and excellent service with the managing of rented property. The communication has always been efficient and have built a good relationship over the years. A massive thanks ...
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“Excellent service!! They helped me to find a ......”

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Mar 24,2021
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Jay
By: 'Perparim'
Mar 24,2021
1 people found
this helpful
Excellent service!! They helped me to find a new house, and they were available at all times and solved all my doubts. Thank you Castles Estate Agents...
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“Castles estate agent alex has helped us move ......”

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Mar 21,2021
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Alex
By: 'Dee'
Mar 21,2021
0 people found
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Castles estate agent alex has helped us move into our new home. He helped us immensely and the process was smooth. His service and professionalism towards us was brilliant. If I could give him 6 stars I would. Thank you Alex for all your help. I ...
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“Excellent and efficient service from start to......”

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Mar 16,2021
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By: 'Oliver'
Mar 16,2021
0 people found
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Excellent and efficient service from start to finish, super friendly staff who made the whole process of securing a place stress free. Responsive and attentive, thanks for everything!...
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“Amazing letting agency, organized, profession......”

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Mar 13,2021
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Fay
By: 'Daisy'
Mar 13,2021
0 people found
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Amazing letting agency, organized, professional, positive attitude. They worked so quick on their feet and helped me every step along the way....
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“Best agency ever ,I had a bad experience with......”

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Mar 11,2021
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Sertac
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Fay
By: 'Daniela'
Mar 11,2021
1 people found
this helpful
Best agency ever ,I had a bad experience with my old house and I need it a new house really quickly and Sertac and Fay helped me to find the perfect place and I can’t say Thank you enough for that ,I HIGHLY RECOMMEND ,...
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Tenant Fees

Tenant Fees and Permitted Payments

* Holding deposits - a maximum of 1 week’s rent

* Deposits - a maximum deposit of 5 week’s rent for annual rent below £50,000, or 6 week’s rent for annual rental of £50,000 and above

* Payments for a Variation or Change to a tenancy agreement - £50 inclusive of VAT

* Payments associated with early termination of a tenancy – capped at the landlord’s loss or the agent’s reasonably incurred costs

* Utilities, communication services ( e.g. telephone, broadband) TV licence, council tax

* Interest payments for the late payment of rent – can be charged up to 3% over the Bank of England base rate

* Reasonable costs for the replacement f lost keys or other security devices.
Last updated at 05/06/2019, 12:52 PM by David Edgar
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 9:32 AM 22/03/2018 by allAgents

Awards won by Castles Estate Agents (London)

Regional Awards won by Castles Estate Agents (London)

Individual Branch Awards

London, E5

London, N9

Enfield, EN3



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