Castles Estate Agents (London)
4.9/5, 936 reviews
98% recommended
97% sales valuation accuracy
97% sales fee satisfaction

Property Features

Castles have been local property experts in North and East London, Enfield and Essex, for over 38 years now. How time flies - We love what we do and use all of our knowledge, and experience, to help people move. show more Castles have been local property experts in North and East London, Enfield and Essex, for over 38 years now. How time flies - We love what we do and use all of our knowledge, and experience, to help people move.

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2024 allAgents People Awards


Latest Reviews

 View all Reviews 936
4th Nov 2023
reviewed by 'Nurul'
“When I first took the plunge to sell my property and buy a new one (both with Castles in Enfield ......”
2nd Jun 2023
reviewed by 'Barbara'
“I recently sold my property in Wood Green. I was dealing with Sergio who did a fantastic job. He kept ......”
20th Feb 2023
reviewed by 'Salv'
“I approached Nof Tona at Castles after a proposed sale fell through at the last minute with another firm of ......”
6th Feb 2023
reviewed by 'B'
“The best estate agent in Enfield. Bought a flat with them and sold it 10 years later. Really amazing team. Great ......”
27th Jan 2023
reviewed by 'Ehsan Q'
“Ashli promptness, knowledge of the market, strategic mindset, kindness, good energy made a potentially chaotic purchase process simple. Ashli & Stephen ......”
20th Dec 2022
reviewed by 'Mr L simmonds'
“Franco and Stephen and the whole team were all very helpful all the way through the sale and kept me ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 97% 97% £34,000 £4,000,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
54 0 73 3 459 5 316 3 19 4
Opening Hours
  • Monday: 09:00 - 18:30
  • Tuesday: 09:00 - 18:30
  • Wednesday: 09:00 - 18:30
  • Thursday: 09:00 - 18:30
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties for Sale   1489
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Castles Estate Agents (London) Branches (view all 7)
Crouch End, N8
Edmonton, N9
Enfield, EN3
Hackney, E5
Palmers Green, N13
Tottenham, N15
Waltham Abbey, EN9

“Great experience...”

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May 04,2019
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Stuart
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Sam
By: 'Woodlands'
May 04,2019
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Sold our house in days. Stuart explained everything clearly from beginning. Kept us in the loop throughout. Most importantly didn't overvalue and give us false hope....
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Fair tiered system. Would recommend.
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“Josh gives 100%...”

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May 01,2019
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By: 'Isobel'
May 01,2019
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Josh has been highly motivated throughout my purchase. He successfully liaised between the sellers and myself and our solicitors, keeping all lines of communication open. We successfully completed within the necessary time frame. He ensured he was informed at every stage of the purchase and ...
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NA
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“Amazing service...”

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Apr 29,2019
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David
By: 'Philippa'
Apr 29,2019
0 people found
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Both Josh and David were incredibly helpful throughout the process of me buying a property. Communication was great, and I trusted their advice when there was a problem with the structural survey....
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“Professional...”

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Apr 27,2019
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John
By: 'Matt'
Apr 27,2019
0 people found
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John was professional, helpful and patient which made buying my new property as stress free as I could have hoped for....
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“Sale...”

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Apr 26,2019
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By: 'Dee'
Apr 26,2019
0 people found
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Great team work from James, John and Alexei. All them deserve 5 stars. Helpful and supportive from the onset of the sale. In my opinion they are the best agent in the current area for sales. Would recommend....
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James was really supportive with negoiating the fee,
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“Fantastic service...”

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Apr 23,2019
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By: 'D'
Apr 23,2019
0 people found
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Josh was a pleasure to deal with. A really honest and straightforward guy - real breath of fresh air. He was tireless in nudging all the parties along and keeping everything on track. Would highly recommend him for selling or buying....
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Comment on agent fees
Fees we’re competitive and in line with the market
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“Helpful to a fault through a difficult purchase...”

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Apr 21,2019
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By: 'Sabrina'
Apr 21,2019
0 people found
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Alexei was incredibly helpful through what wasn't the easiest purchase! He always managed to get responses to my queries very quickly when solicitors weren't as on the ball as we would have liked. He would always return my calls the same day & put up with ...
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N/A
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“Top renting experience...”

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Apr 15,2019
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Alex
By: 'Magda'
Apr 15,2019
0 people found
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I wanted recently rented a flat with Castles and from the first connection to last check out meeting, the conduct was professional, friendly, fair and respectful. I always received prompt replies to my little and bigger concerns and all were taken care immediately. This is ...
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“Exceptional and friendly service...”

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Apr 12,2019
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By: 'Mike'
Apr 12,2019
0 people found
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Castles are everything you could hope for in an estate agent. They gave us honest advice from the outset and did everything they could to ensure our sale went smoothly. I would definitely use them again and wholeheartedly recommend them to anyone wanting to sell ...
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Very good - excellent value for money
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“Sale of Flat...”

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Mar 30,2019
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Stephen
By: 'C'
Mar 30,2019
0 people found
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Stephen was very knowledgeable and helpful throughout a complex sale. Stephen, Frank and the rest of the team kept me informed throughout the process in a timely manner and did their absolute best to overcome snags and get the sale through. Thank you all!...
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Comment on agent fees
Competitive, and bearing in mind the time, effort and level of service, excellent value.
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“Happy Buyer...”

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Mar 13,2019
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John
By: 'Margaret'
Mar 13,2019
0 people found
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A big thank you to John Hili and team of Castles N13 for helping me buy my home. Professional and responsive with fantastic local area knowledge. Willing and able to sort out issues quickly which helped keep stress levels low and legal fees under control. ...
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“N22 client...”

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Mar 10,2019
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By: 'N22'
Mar 10,2019
0 people found
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James is a great negotiator. We bought from him many years ago and reached out to him when it was time to sell. Once Castles started marketing our property he seamlessly handed over to one of his team to complete the process of viewings and ...
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“Excellent and Professional Service...”

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Mar 07,2019
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Stephen
By: 'Sue'
Mar 07,2019
0 people found
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I used Castles Enfield for the sale of my house, I have been extremely pleased with the service I have received from Stephen the Manager and all the staff from the very beginning of putting my house on the market to the end when they ...
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Good
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“Highly recommended !...”

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Mar 07,2019
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David
By: 'Maria'
Mar 07,2019
0 people found
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I couldn't recommend Castles more highly. In a industry so renowned for untrustworthy characters, Castles proved themselves to buck the trend. Josh Newton was an absolute superstar when I was searching for my property. He was proactive, helpful and informative. Josh showed that he really ...
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Available, friendly, approachable, helpful, tailored service
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“Great support...”

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Mar 06,2019
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Max
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David
By: 'Joe'
Mar 06,2019
0 people found
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The team at Castles were great and helped me sell and buy for the first time. Max was brilliant and helped right the way through to completion. Would highly recommend....
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“A would highly recommend Castles...”

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Mar 05,2019
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Sam
By: 'Ollie'
Mar 05,2019
0 people found
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Castles is a highly professional company who recently sold our property in a challenging market. Stuart was very proactive and provided a high level of communication through the entire sales process....
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Comment on agent fees
Good and innovative
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“Great service...”

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Mar 04,2019
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Max
By: 'Sophie'
Mar 04,2019
0 people found
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Max at Castles was brilliant from start to finish and really helped push everything through for us. Even our Solicitors commented on how great they were and how unusual that was, particularly in London. Would recommend....
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N/A
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“Excellent communication...”

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Feb 24,2019
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Stuart
By: 'SHx'
Feb 24,2019
1 people found
this helpful
Recently sold a property through Castles. They acted professionally and efficiently and found a buyer very quickly in a difficult market. The regular updates on the progress of the sale that I received from Stuart & Sam were invaluable and reassuring, so much so that I ...
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“Excellent service...”

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Feb 06,2019
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By: 'Jenni'
Feb 06,2019
0 people found
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Alexei, James and the whole team at Castles we're brilliant. Me and my husband recently sold our flat with Castles and they were very good at keeping us updated with information and ensuring that the sale went through as smoothly as possible. We weren't buying ...
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Comment on agent fees
Worth the fee!
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“Excellent Service...”

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Jan 30,2019
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John
By: 'Peter'
Jan 30,2019
0 people found
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John and the team where brilliant from the very moment I first picked up the phone to call. John kept on top of everything and was professional throughout. Would certainly recommend to others wishing to buy (or sell). Thanks again....
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“House Purchase...”

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Jan 28,2019
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John
By: 'House'
Jan 28,2019
0 people found
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My wife and i recently bought a house through Castles, from the first viewing to picking up the keys John and James were a delight to deal with. The level of professionalism and their willingness to go above and beyond really makes them stand out ...
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“THANK YOU JOHN,...”

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Jan 28,2019
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John
By: 'Violeta'
Jan 28,2019
0 people found
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To bay your first home it is probably one of the most stressful experience in live.Thanks to John Hill we can call ourselfs homeowners .Castle egency was recommended from a friend and we will be recommending them to other friends.Profesinal and friendly John ...
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“Splendid service...”

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Jan 23,2019
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Max
By: 'Tony'
Jan 23,2019
0 people found
this helpful
Max was a delight to deal with throughout the process of purchasing our flat. Very courteous and accommodating during the initial viewings and always on hand to offer simple answers to any questions we had....
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Comment on agent fees
no comment
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“Jon Bishop...”

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Jan 23,2019
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Max
By: 'Jon'
Jan 23,2019
0 people found
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Max was brilliant. Right from the very first viewing he was approachable and professional. All through the purchasing process Max was accommodating and kept us up to date on every step. Having Max involved made the complex and often frustrating task of purchasing a house ...
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-
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“House Sale...”

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Jan 17,2019
Minithumbup
By: 'John'
Jan 17,2019
0 people found
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Professional , informative , attentive and truthful at all times. Good and honest advice given. Marketing and viewing arranged to promote sale to prospective buyers. Valuation thoroughly explained on how sale price was arrived at....
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Comment on agent fees
Market rate.
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“House Purchase...”

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Jan 14,2019
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Max
By: 'Lisaitsyourbirthday'
Jan 14,2019
0 people found
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Max was proactive and pragmatic throughout the sales transaction. From his consideration of appropriate properties, through to handing over the keys, Max was patient and professional throughout. Delighted to say, not remotely like your cliché agent....
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“Great service...”

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Jan 11,2019
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Stuart
By: 'Russ'
Jan 11,2019
0 people found
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Thanks to Stuart for seeing through our recent property sale. He was diligent and kept us informed at all stages. I would recommend Castles as the best estate agents in Edmonton....
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Comment on agent fees
Good
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“Professional Qulaities...”

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Jan 04,2019
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Alex
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Sertac
By: 'Dr.'
Jan 04,2019
0 people found
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Castles have handled our two flat in Tottenham since 2010. During this time both Alex and Sertac have displayed exceptional Professionalism in handling issues which have arisen . We would recommend them without reservation. A mention should also be made here of Fatima(Technical and property services) ...
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Comment on agent fees
Higher than other agents we use especially when they manage more than one property.
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“Wonderful!...”

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Jan 04,2019
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By: 'Rachael'
Jan 04,2019
0 people found
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Alexei and James helped me to purchase my new home and they were both superb. It was a complicated and time sensitive exercise - as they sometimes are but they kept everything moving and everyone informed with great humour and a high level of professionalism. ...
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“Excellent...”

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Dec 21,2018
Minithumbup
By: 'Anon'
Dec 21,2018
0 people found
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Team are always helpful and always come back to me with an update when requested. James, Alexei and Noff are very pleasant and easy to talk to. Would recommend for selling your house....
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Tenant Fees

Tenant Fees and Permitted Payments

* Holding deposits - a maximum of 1 week’s rent

* Deposits - a maximum deposit of 5 week’s rent for annual rent below £50,000, or 6 week’s rent for annual rental of £50,000 and above

* Payments for a Variation or Change to a tenancy agreement - £50 inclusive of VAT

* Payments associated with early termination of a tenancy – capped at the landlord’s loss or the agent’s reasonably incurred costs

* Utilities, communication services ( e.g. telephone, broadband) TV licence, council tax

* Interest payments for the late payment of rent – can be charged up to 3% over the Bank of England base rate

* Reasonable costs for the replacement f lost keys or other security devices.
Last updated at 05/06/2019, 12:52 PM by David Edgar
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 9:32 AM 22/03/2018 by allAgents

Awards won by Castles Estate Agents (London)

Regional Awards won by Castles Estate Agents (London)

Individual Branch Awards

London, E5

London, N9

Enfield, EN3



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