Castles Estate Agents (London)
4.9/5, 936 reviews
98% recommended
97% sales valuation accuracy
97% sales fee satisfaction

Property Features

Castles have been local property experts in North and East London, Enfield and Essex, for over 38 years now. How time flies - We love what we do and use all of our knowledge, and experience, to help people move. show more Castles have been local property experts in North and East London, Enfield and Essex, for over 38 years now. How time flies - We love what we do and use all of our knowledge, and experience, to help people move.

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Latest Reviews

 View all Reviews 936
4th Nov 2023
reviewed by 'Nurul'
“When I first took the plunge to sell my property and buy a new one (both with Castles in Enfield ......”
2nd Jun 2023
reviewed by 'Barbara'
“I recently sold my property in Wood Green. I was dealing with Sergio who did a fantastic job. He kept ......”
20th Feb 2023
reviewed by 'Salv'
“I approached Nof Tona at Castles after a proposed sale fell through at the last minute with another firm of ......”
6th Feb 2023
reviewed by 'B'
“The best estate agent in Enfield. Bought a flat with them and sold it 10 years later. Really amazing team. Great ......”
27th Jan 2023
reviewed by 'Ehsan Q'
“Ashli promptness, knowledge of the market, strategic mindset, kindness, good energy made a potentially chaotic purchase process simple. Ashli & Stephen ......”
20th Dec 2022
reviewed by 'Mr L simmonds'
“Franco and Stephen and the whole team were all very helpful all the way through the sale and kept me ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 97% 97% £34,000 £4,000,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
54 0 73 3 459 5 316 3 19 4
Opening Hours
  • Monday: 09:00 - 18:30
  • Tuesday: 09:00 - 18:30
  • Wednesday: 09:00 - 18:30
  • Thursday: 09:00 - 18:30
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties for Sale   1522
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Castles Estate Agents (London) Branches (view all 7)
Crouch End, N8
Edmonton, N9
Enfield, EN3
Hackney, E5
Palmers Green, N13
Tottenham, N15
Waltham Abbey, EN9

“Highly recommended...”

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Mar 09,2021
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Stuart
By: 'Tracy'
Mar 09,2021
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After a long drawn out process with a potential buyer with someone else we decided to enlist Castles to help with the sale of my late parents house. Stuart, Noff & Farid were fabulous from beginning to end. They managed to achieve a higher sale price ...
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By: Stuart Gray
Mar 10, 2021
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Thank you for your kind words and thank you for the opportunity in selling your late parents property. We are very pleased you where happy with our service. We are still here to help you if you need advice on your current purchase. ...

“Castles handled the sale of our 3 bed in Home......”

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Mar 08,2021
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By: 'Jonathan'
Mar 08,2021
0 people found
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Castles handled the sale of our 3 bed in Homerton, east London and the whole team was excellent but I have to call out Max who was our lead contact for going above and beyond to tackle any issues that came up during the sale. Great ...
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“I used Castles to sell my late mother's house......”

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Mar 08,2021
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Stuart
By: 'Julie'
Mar 08,2021
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I used Castles to sell my late mother's house during 2020, Stuart was very honest, efficient and helpful. Would recommend Castles to anyone considering selling. They took all the pressure away at what is a stressful time....
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By: Stuart Gray
Mar 10, 2021
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Thank you for your kind words. It was a pleasure dealing with you and thank you for choosing castles to sell your property. All the best to you and the family for the future. ...

“Stuart was efficient, knowledgeable and thoro......”

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Mar 08,2021
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By: 'E Costello'
Mar 08,2021
0 people found
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Stuart was efficient, knowledgeable and thorough throughout. He went over and above what was expected from an estate agent. Highly recommended....
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By: Stuart Gray
Mar 10, 2021
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Thank you for writing a nice review. We all went through a lot to make this happen but we got there in the end. It was good talking to you all the other day and i am really pleased that you are happy in your new home. ...

“We used Castles to sell our home at the end D......”

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Mar 05,2021
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Ashley
By: 'AKB'
Mar 05,2021
0 people found
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We used Castles to sell our home at the end Dec 2020. The team is absolutely fantastic! We mostly dealt with Stephen & Ashli however everyone was amazing. The team were helpful, knowledgeable, contactable....we cannot fault them in any way. I would not hesitate to recommend ...
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“Sale in Clapton E5...”

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Mar 05,2021
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Max
By: 'Jack'
Mar 05,2021
0 people found
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We recently completed the sale of our 3 bedroom flat in Clapton and cannot speak highly enough of the Castles team for their assistance. Max was our main point of contact and was such a great help. We had thought about using an online service to ...
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“Purchase - Castles Estate Agents...”

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Mar 03,2021
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Max
By: 'Stephane'
Mar 03,2021
0 people found
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I worked with Max who assisted me in the purchase of a flat in Hackney. Throughout the whole process, Max has been extremely helpful, keeping me updated and managing all parties involved to keep the process moving as quickly as possible in a difficult COVID ...
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“We purchased our house through Max at Castles......”

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Mar 03,2021
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Max
By: 'Tom'
Mar 03,2021
0 people found
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We purchased our house through Max at Castles. All I can say is that he was incredible. He understood our sentiments and found us our perfect house with care and consideration. His communication was amazing and patience through the process was a life boat for ...
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“Thanks David for all your help and responsive......”

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Mar 03,2021
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Max
By: 'Fergus'
Mar 03,2021
0 people found
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Thanks David for all your help and responsiveness while selling our flat in hackney! We had a very good experience with Castles....
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“Strongly Recommended!...”

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Feb 24,2021
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Stephen
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Franco
By: 'James'
Feb 24,2021
0 people found
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Really positive experience with all the team at Castles Enfield. Good, measured advice from the very start - it felt like they were trying to value our flat and help us sell it for the right price rather than telling us exactly what we wanted ...
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“Castles sold my house for me in june 2020.Stu......”

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Feb 06,2021
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Stuart
By: 'Alison'
Feb 06,2021
1 people found
this helpful
Castles sold my house for me in june 2020.Stuart was excellent friendly and very professional.Any problems and they were there to help ,even recommended someone who could take some junk away for me ....
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“We have today completed on the sale of a Buy ......”

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Jan 29,2021
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Max
By: 'Sonia'
Jan 29,2021
0 people found
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We have today completed on the sale of a Buy to Let flat in Hackney. We chose Castles as we preferred their personal touch to that of the big boys! Max was our lead and at all times was appropriately friendly, approachable but very professional. ...
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“Highly recommended!!!!...”

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Jan 26,2021
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Tom
By: 'Victoria'
Jan 26,2021
0 people found
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Best letting agency met so far, we are very satisfied with the services provided. Fay and Tom where very helpful to make us feel comfortable since the beginning. Thank you guys !...
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“Highly recommended...”

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Dec 20,2020
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David
By: 'Sam'
Dec 20,2020
0 people found
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David went above and beyond throughout the purchase to help push things through whilst always remaining helpful, supportive, transparent and friendly – hugely appreciated and recommended. Thank you!...
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“Consummate Professionals...”

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Dec 17,2020
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David
By: 'Del'
Dec 17,2020
0 people found
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We recently used Castles' Hackney branch as our agents to sell a terraced house in Hackney. David carried out the initial valuation and it was immediately clear that he has a great deal of experience in the housing market as well as an instinct for ...
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“We recently bought our house through Castles ......”

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Dec 17,2020
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David
By: 'Will'
Dec 17,2020
0 people found
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We recently bought our house through Castles (David & Max) and were really impressed with their service - honest, proactive, and great communicators. They were fantastic throughout the entire process. Unlike other agents, they weren't pushy or overbearing during our initial viewing and were really honest/...
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“Excellent customer service...”

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Dec 13,2020
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Stuart
By: 'Zara'
Dec 13,2020
0 people found
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We recently sold our home and Castles displayed excellent customer service and went above and beyond throughout the whole process. I would especially like to say a big thank to Stuart who personally put in a lot of time and effort. If you are buying ...
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“Thank you Alex .....”

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Dec 13,2020
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Alex
By: 'Hilal'
Dec 13,2020
0 people found
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I would like to thank you Alex on castles Edmonton branch manager. This is second time I m renting property from castle estate agent.Alex was really nice to us. He was helpful, professional and tried his best to find nice property for me. All ...
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“Thank you Castles Team!...”

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Dec 10,2020
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Fay
By: 'Natalia'
Dec 10,2020
0 people found
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I had the pleasure of meeting the Castles team while looking for a flat a few months ago. I was in close contact with Fay, who was always eager to help and provided very valuable information and support. Following acceptance of my offer, Fay and ...
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“Sertac and Alex. Really helpful agents...”

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Dec 09,2020
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Sertac
By: 'Sabera'
Dec 09,2020
0 people found
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Sertac and Alex were really helpful in finding me a suitable property to let. The kept me up to date with details and new property alerts. When i found a property they made the process seamless from the viewing to the moving in. Thanks both...
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“Excellent service...”

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Dec 04,2020
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Alex
By: 'Kathleen'
Dec 04,2020
0 people found
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Castles was our agency for more than 4 years and they have been excellent. Alex in particular was very responsive whenever we have concerns and acts on them immediately. We didn't have any significant concerns over the property and Castles' management. Even after i moved out, ...
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“5 star service from David and the team. A ple......”

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Dec 01,2020
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David
By: 'George'
Dec 01,2020
0 people found
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5 star service from David and the team. A pleasure to work with, unlike so many estate agents that we’ve worked with in the past. Will definitely use them in the future and would recommended to friends and family....
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“Castles management...”

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Nov 30,2020
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By: 'jonathan'
Nov 30,2020
0 people found
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I have used Castles for many years and Alex has always been very helpful and efficient. Nothing is too much trouble, any work is quoted for and done to budget. Highly recommended,...
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“I have had dealings with Castles estate agent......”

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Nov 20,2020
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By: 'Claire'
Nov 20,2020
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I have had dealings with Castles estate agent for 12 months. They had dealt with a number of my queries and I have received excellent service. They have been very responsive with good customer service to me and the tenant....
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“WE sold my late mothers house through Castles......”

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Nov 16,2020
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By: 'Paul'
Nov 16,2020
0 people found
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WE sold my late mothers house through Castles. Stuart was very professional with the viewings and the sale, he was supportive and understanding at a difficult time. Very impressed with the level of service, and would highly recommend Castles to anyone in our position....
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“Excellent Estate Agents...”

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Nov 15,2020
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Max
By: 'Mohamed'
Nov 15,2020
0 people found
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Castles Hackney are an excellent set of estate agents. They are honest, straightforward and wonderful to deal with. They are always willing to listen, answer questions and help. Max, David and Josh are all fantastic. Unlike so many estate agents, you feel like you can ...
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“Sold my property in the height of the lockdow......”

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Nov 13,2020
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Sam
By: 'Bobbi'
Nov 13,2020
0 people found
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Sold my property in the height of the lockdown . We were at the point of declaring interest in February when the lockdown stopped everything . Added to this my initial buyer pulled out. Luckily Castles had another buyer on standby who had already physically seen the ...
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“We sold a flat through Castles. The actual sa......”

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Nov 11,2020
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Stuart
By: 'Sue'
Nov 11,2020
0 people found
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We sold a flat through Castles. The actual sale was agreed very quickly within four weeks but actually took quite some time to complete because we were selling to a local authority, However Stuart from Castles communicated regularly and clearly which was particularly helpful as ...
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“Fantastic selling service...”

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Nov 10,2020
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Max
By: 'Eloise'
Nov 10,2020
0 people found
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I cannot fault my selling experience with Castles. David, Josh and Max are attentive, hard working and honest. We had to contend with a pandemic and one sale falling through and still they came up trumps with the new buyer. Max has worked incredibly hard ...
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“House Sale with Castles.....”

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Nov 08,2020
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By: 'Stephen'
Nov 08,2020
0 people found
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Have recently sold a house using Castles Estate Agency with Stuart Gray as the agent acting on our behalf. Was very pleased with his professional attitude, with good communications and prompt response to any queries, Made what could be a difficult experience into a straightforward ...
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Tenant Fees

Tenant Fees and Permitted Payments

* Holding deposits - a maximum of 1 week’s rent

* Deposits - a maximum deposit of 5 week’s rent for annual rent below £50,000, or 6 week’s rent for annual rental of £50,000 and above

* Payments for a Variation or Change to a tenancy agreement - £50 inclusive of VAT

* Payments associated with early termination of a tenancy – capped at the landlord’s loss or the agent’s reasonably incurred costs

* Utilities, communication services ( e.g. telephone, broadband) TV licence, council tax

* Interest payments for the late payment of rent – can be charged up to 3% over the Bank of England base rate

* Reasonable costs for the replacement f lost keys or other security devices.
Last updated at 05/06/2019, 12:52 PM by David Edgar
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 9:32 AM 22/03/2018 by allAgents

Awards won by Castles Estate Agents (London)

Regional Awards won by Castles Estate Agents (London)

Individual Branch Awards

London, E5

London, N9

Enfield, EN3



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