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    Alex Reeves
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    Maarit Tiihonen
Berkeley Way are residential property managers with a difference. Several differences, in fact
1. We offer all our clients a friendly, efficient yet affordable service
2.We treat all the properties we handle as if they were our own
3.We take a long-term, strategic view of your property investment

If you’re a corporate or private investor, why not contact us about managing your property?

We’ll gladly carry out an appraisal free of charge, to show you what we can do.

Or, if you’re loo
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28 Ely Place
Holburn,London
Greater London
EC1N 6TD
0207 092 8100

 
Website not available

Properties for sale
Properties for rent
Dec 29,2015
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Dec 29,2015
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Highly unprofessional and unfair letting agency for the tenants. Immediate responses/pro-activeness only if the rent is not in their account on the morning of the due date - but when trying to get ie. our deposit returned, it took 2.5 months with week long gaps between replies from the move out date. Multiple people dealing with your account, majority knowing very little or even holding the basic calculation skills - which btw would make me as a landlord would be very scared of renting my proper...
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Nov 18,2014
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Nov 18,2014
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Worst real estate/ managing company in London. Sheena was the only good thing about them but she left and now Alex is making decisions that will ruin this company. Asked them to give my tenant notice- which Alex failed to do at the correct time- ended up not recovering last months rent and I have not got anything for the excessive damage as she cannot get my deposit released. Totally messed up company. I suggest you use someone more professional!...
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Oct 12,2014
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Oct 12,2014
1 people found
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5 reasons why you should NOT use Berkeley Way: 1. They'll keep your deposit Letting agents are contractually obliged to return your deposit within 28 days. Any charge for damage to the property may be deducted and then disputed by the tenant, but the balance must be returned to the tenant. We moved out on 2 September and we are still waiting for our money 42 days later. 2. They charge you for fair wear and tear There is a white mark on the black granite top in the kitchen. We have no idea wh...
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By: Berkeley Way
Feb 16, 2015
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Further to the complaint below, the deposit dispute went to arbitration under the 'MyDeposits' scheme. The arbitrator awarded the landlord over 50% of the deposit in compensation for the damages to the house.....
Jul 10,2013
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Jul 10,2013
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Terrible! We had an on going noise problem with pipes above our bedroom that meant we didnt sleep properly for 7 months. These were reported, a light check done and some minor works but nothing sorted it. We were left very much to ourselves with the problem. I dont think the actual landlord had any idea of the seriousness of the problem and Berkley way were almost shielding them from the problem so they could keep receiving money. There were several emails back and forth and we were told to reco...
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By: Berkeley Way
Sep 11, 2013
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I am sorry to hear that you are unhappy with your experience with Berkeley Way. We persistently strive to resolve tenants’ issues swiftly and efficiently, and it is unfortunate that in your case, there was a latent defect in the building, which meant developers, builders and block managers needed to be involved before the matter could be resolved. I am particularly sorry if at any point you felt that the issue was not being given our full attention, or, indeed, your landlords –....
May 07,2013
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May 07,2013
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Terrible is not a strong enough term for this agency. They are criminally negligent. I have had a mould issue in my flat for more than 6 months, they refuse to do anything about it. There was also a small outstanding electric bill for the flat when I moved in. I alerted them to this numerous times and they responded but never followed up. I am sure they are going to blame me for the mould issue and take the repainting funds out of my deposit, simply paint over the mould and let the next ...
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What agent could do to change your mind?
Their jobs.
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By: Berkeley Way
Oct 15, 2014
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I am sorry that you had a bad experience with Berkeley Way, however there are two inaccuracies in this review that must be corrected. It is sad that we have received a poor review based on something that you thought might happen - and did not! In this instance a slow leak was causing a damp problem inside the flat, which took two contractors several months to trace. When it was clear that the problem could not be resolved, your landlord agreed to release you from the contract, and your deposit w....
Jun 06,2012
Minithumbdown
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Jun 06,2012
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Did not send the correct key when checking in with the inventory clerk. Did not send the inventory check in report when asked. Mail box key was posted so had no way of retrieving the mailbox key! Doh! Did not send a Tenancy agreement when extending our contract. did not decorate the property even when their was mould and damp showing. Did not care for the tenant, instead getting the rent and commission for them selves. On checking out the clerk used did not add the points outlined when w...
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Areas covered
  • London

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Last updated at 1:04 PM 06/03/2014 by Alex Reeves

Complaints Procedure

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Last updated at 1:04 PM 06/03/2014 by Alex Reeves

Awards won by Berkeley Way

Individual Branch Awards

Alex Reeves - no image available Alex Reeves
Director
2 reviews

About Alex No description set View full profile
Maarit Tiihonen - upload your photo Maarit Tiihonen
1 reviews

About Maarit No description set View full profile

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