Did not send the correct key when checking in with the inventory clerk.
Did not send the inventory check in report when asked.
Mail box key was posted so had no way of retrieving the mailbox key! Doh!
Did not send a Tenancy agreement when extending our contract.
did not decorate the property even when their was mould and damp showing.
Did not care for the tenant, instead getting the rent and commission for them selves.
On checking out the clerk used did not add the points outlined when we checked in, so looks like they have the check in clerk in their pockets.
Accusing us of not having the property professionally cleaned, even though when we moved in the property had not been professionally cleaned or decorated.
Told the property was last painted in 2009, we vacated in 2012 so expect us to paint and redecorate from our deposit.