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Venmore Management

Imperial Buildings 9 Dale Street, Liverpool
Merseyside
L2 2SH

0151 236 4400

Nov 18,2016
Minithumbdown
By:
Nov 18,2016
0 people found
this helpful
Absolute disgrace of an agency. Moved in in June with a broken shower, the issue still hasn't been resolved after countless phone calls. No one seems bothered in that office and phone calls are rarely answered. Paying through the roof for rent and I don't even have a working shower, it's a joke! Staff are rude and unhelpful!...
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Comment on agent fees
750 a month not including bills
Was this helpful? Yes
Sep 06,2016
Minithumbdown
By:
Sep 06,2016
1 people found
this helpful
If i could rate 0* i would! From the start service has been absolutely horrendous. Nearly being left on the street the day before moving due to staff neglegence. One moving in repairs to be done were reported yet over 2 months later im still waiting, having actually injured myself due to repair work not being done they still continue to ignore all phone calls, emails and even letters. I will be taking this further....
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Comment on agent fees
Bad.
Was this helpful? Yes
Sep 04,2016
Minithumbdown
By:
Sep 04,2016
1 people found
this helpful
Simply terrible experience at every point of contact once the tenancy had started. They don't appear to want to do anything for their money. They never reply to emails, they never return phone calls, they completely failed to provide the legal advice requested by both tennant and landlord over compensation of building work done during occupancy. It would not be true to say they are useless as they are worse than useless; they actually compounded problems and acted as a blockage between us and t...
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Comment on agent fees
They would be reasonable if they actually did their job.
Was this helpful? Yes
Aug 03,2016
Minithumbdown
By:
Aug 03,2016
2 people found
this helpful
As with most letting agents these days, it is all about profit & they simply do not employ enough staff, or the right staff, & I speak from experience, having worked for a letting agent myself. Venmore does not have much of a clue about the checking out process or the legalities surrounding it. They do not give the tenant the opportunity to attend the checkout inspection & refuse to provide them with a copy of the checkout report or any evidence at all to support any proposed deducti...
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What agent could do to change your mind?
Amongst the most expensive in the industry.
Comment on agent fees
Amongst the most expensive in the industry.
Was this helpful? Yes
By: Sarah Brown
Aug 03, 2016
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We are concerned to hear about your feedback, please contact us so we have an opportunity to resolve the problem for you....
Dec 14,2015
Minithumbdown
By:
Dec 14,2015
4 people found
this helpful
Don't even bother renting from them. Absolute disgrace. If i could rate lower than 1 star I would. Basically me and my boyfriend book a viewing in with a woman called Jennifer Peake and so we show up just on time and this other bloke appears. She then says are you both here for the viewing and he says yes. We both go in together to my displeasure as its completely unfair having to view with another person in the first place! It's why we book private viewings instead of turning up whenever we pl...
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Nov 28,2015
Minithumbdown
By:
Nov 28,2015
5 people found
this helpful
My granddaughter rented from venmores. Would not recommend them. Beware when you leave property you will fight to get your deposit back from them and any credit on your rent account. they are very slow at attending to repairs. Their customer service is awful especially if you have a dispute with them and they will not communicate with you or reply to letters. Would not recommend this firm or its staff to anyone.They had my granddaughter on the verge of a nervous breakdown with their treatment of...
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Apr 23,2015
Minithumbup
By:
Apr 23,2015
0 people found
this helpful
I have rented properties through Venmore for 3 years now. I have always found their service to be excellent. telephones are answered within a few rings, I am kept updated about repairs too. my property is regularly checked. I have moved twice with Venmore due to work and each time I have been kept up to date by the lettings and property management team...
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Apr 23,2015
Minithumbup
By:
Apr 23,2015
1 people found
this helpful
I am a landlord who rents my properties through Venmore, I have used their service for the last 8 years. the service provided by the lettings and property management team is second to none. The property is rented out promptly and efficiently, any maintenance issues are dealt with on my behalf and the rent is always paid to me on time and in full. I am regularly kept up to date with communications throughout my tenancies and void periods....
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Apr 10,2015
Minithumbdown
By:
Apr 10,2015
4 people found
this helpful
I would not recommend these at all because they do not act with integrity. I do not believe they are professional in the slightest and would not understand or appreciate respect! Go elsewhere seriously!...
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Was this helpful? Yes
By: Venmore
Apr 23, 2015
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Please contact us on 0151 2361166 to discuss the nature of your problem.....
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
0 0 1 6 0 0 0 0 1 1
sarah brown - no image available sarah brown
manager
3 reviews

About sarah No description set View full profile
Jennifer Peake - upload your photo Jennifer Peake
1 reviews

About Jennifer No description set View full profile
Jennifer Hulme - upload your photo Jennifer Hulme
1 reviews

About Jennifer No description set View full profile
Rob  - upload your photo Rob
1 reviews

About Rob No description set View full profile

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