“Extremely pleased with the efficient professional service Tyler estates offered. ......”
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5 Star Review
Jan 25,2018
By:
'Mark'
Jan 25,2018
Services: Lettings (as a Tenant)
Rent PCM: £1050 Would you recommend?: Yes
Postcode: SS15
Lettings (as a Tenant)
Rent PCM: £1050 Postcode: SS15
0people found this helpful
Extremely pleased with the efficient professional service Tyler estates offered. We recently saw a property we liked to rent in December and was moved in by beginning of January 2018. The whole process was effortless and that's thanks to Maxine and Kelly who were so helpful , ... read full review
Tylers were professional and efficient. Advert went live on the same day of instruction. The communications with me has been effective too. The team of Chloe, Ryan and Eva were nice to deal with and helpful as well as being thorough to cover all aspects. ... read full review
Comment on agent fees
easy to discuss the rental estimate and advise to stick to the advertised price
I have been using Tylers to manage my apartment for many years now and have always found their customer service and attention to detail of the highest standard.
They offer a 1st class personal service and professional care and unbiased advice.
They are always on ... read full review
this whole company is a sham, please beware you WILL be conned out of money even if you leave a property cleaner and in better condition than when you first move in. they also make up fees as they go along. there are much better ... read full review
What agent could do to change your mind?
never actually met them as they never bothered to appear
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Comment on agent fees
they add fees on at the end so they dont have to give you a deposit back without any prior notice and charge a check out fee!!!
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(1)
We are sorry to hear that you are not happy and if you would like to discuss I would be keen to meet with you. All fees are disclosed in writing at the first viewing then confirmed in both initial letters at the point of offer and in the tenancy agreement. The independently compiled comprehensive inventory and schedule of condition contains numerous photographs and is paid for by the landlord, the tenant then pays for the check-out report which is completed to the same standard by the same firm ...
“I was very pleased with my experience of dealing with ......”
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5 Star Review
May 29,2014
By:
'Mads'
May 29,2014
Branch: Histon, 19 High Street
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: CB4
Branch: Histon, 19 High Street
Sales (as a Buyer)
Postcode: CB4
0people found this helpful
I was very pleased with my experience of dealing with Alistair at Tyler's. All communications were dealt with quickly and efficiently, with cover provided when he was on holiday. All the negotiations for the property were carried out professionally and I appreciated Alistair's calm manner ... read full review
Totally professional in every sense. Nothing too much trouble and extremely attentive with all aspects of my tenancy. This is an estate agent where the customer is priority. Best in Cambridge surely!... read full review
I found Tylers to be incredibly friendly and helpful when renting my current property. Chloe met me at the property and answered any questions that I had in a friendly and open manner, and when I subsequently registered my interest, the application was taken forward ... read full review
In their regular inspections, they changed the double glaze windows in kitchen just for small tarnished inside gap.
Tylers sent a technician to fix the central heating by 9 AM, while I just gave them a ring about the issue in 4 PM the day before.
The ... read full review
“On the exterior they act very helpful but when it ......”
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2 Star Review
Nov 30,2012
By:
'en2012'
Nov 30,2012
Branch: Cambridge, 94 Regent Street
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: CB24
Branch: Cambridge, 94 Regent Street
Lettings (Prospective customer)
Postcode: CB24
2people found this helpful
On the exterior they act very helpful but when it comes to wanting to rent property, they are deliberately awkward. If you have dealings with them, try to avoid talking to any of the 'Directors'. The one I spoke to was very condescending and thought ... read full review
What agent could do to change your mind?
They shouldn't have judged my circumstances and acting like they were better then me. I am a hard working individual. In this recession it's hard to make ends meet - the last thing you need is snooty letting agents talking down at you.
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(1)
Remember that a letting agent has a 100% duty to do what is best for the landlord, and as a landlord I am very glad that they demand proof from any possible tenant of ability to pay the rent etc.
Given the current choose of great prospective tenants in Cambridge, I would be disappointed if an agent give me a tenant who is finding it hard to make ends meet".
(Try renting in Camborne or Haverhill where landlords don't have so many tenants to choose between.) ...
“Just called when passing Tylers with my son to inquire ......”
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4 Star Review
May 16,2012
By:
'John'
May 16,2012
Branch: Cambridge, 104 Cherry Hinton Road
Services: Lettings (Prospective customer)
Would you recommend?: Yes
Postcode:
Just called when passing Tylers with my son to inquire about letting my house a few months ahead. Chloe immediately gave us her full attention and proceeded to explain the letting procedure and how her company operates to the high standards set by ARLA. Chloe ... read full review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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