Just called when passing Tylers with my son to inquire about letting my house a few months ahead. Chloe immediately gave us her full attention and proceeded to explain the letting procedure and how her company operates to the high standards set by ARLA. Chloe was able to answer any question in a non pushy style and although was awaiting the printing of a new brochure, said she would confirm all charges etc direct to my email address. That information was there in my inbox before I had returned home. Well done Chloe.