• Helen Sizer
    Helen Sizer
  • Jamie Smart
    Jamie Smart
  • Emma Daffurn
    Emma Daffurn
  • Joshua Field NEAEA
    Joshua Field NEAEA
  • Sarah Jenkins
    Sarah Jenkins
  • Senka Dragicevic
    Senka Dragicevic
  • Stephanie Johnston
    Stephanie Johnston
  • Jenny Collett
    Jenny Collett
  • Tracey Roberts
    Tracey Roberts
  • Jackie Jenkins
    Jackie Jenkins
  • Kelly Wright
    Kelly Wright
  • Alan Johnson
    Alan Johnson
  • claim your profile
    Gin Kaur
  • Gin Kaur
    Gin Kaur
  • claim your profile
    Gemma Byrne
  • claim your profile
    Me
  • claim your profile
    Louise
Smart Homes is a local, award winning, independent Estate Agent specialising in sales and lettings in the Shirley, Dickens Heath, Solihull and surrounding area.
Smart Homes

316 Stratford Road Shirley, Solihull
West Midlands
B90 3DN

0121 744 4144
Aug 18,2017
Minithumbup
By: 'GW'
Aug 18,2017
0 people found
this helpful
I was extremely pleased with buying a property through Smartmove. They were professional, polite and did everything possible to make the move go through smoothly. I would certainly consider using them should I wish to sell a property....
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Comment on agent fees
N/A
Was this helpful? Yes
Aug 18,2017
Minithumbup
Helen Sizer
Louise
By: 'Leanne and Darren'
Aug 18,2017
0 people found
this helpful
Helen was amazing from start to finish whilst selling my home.. The house I was buying was being sold with a terrible estate agent and Helen went above and beyond what was asked of her to get me the information about my onward purchase which she didn't need to. Louise the mortgage broker was also fantastic and really helped us when we were having problems. If it wasn't for smart homes I dread to think what situation we would be in now. Everyone in the office is lovely and friendly too. Ok...
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Comment on agent fees
Worth it for the work they put in
Was this helpful? Yes
Aug 11,2017
Minithumbup
Me
By: 'Aaron and Hayley'
Aug 11,2017
0 people found
this helpful
We purchased our home through smart home and they were fantastic from start to finish. The estate agents we used to sell our home were terrible but helen went above and beyond to help us sell our and finalise our deal. Without her help we may not have found our dream home. If we move house again We will sell through smart homes without a doubt!...
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Was this helpful? Yes
Aug 08,2017
Minithumbup
Helen Sizer
By: 'Keith and Maria'
Aug 08,2017
0 people found
this helpful
Smart Homes have recently completed the sale of our home. Helen has been more than helpful and supportive when matters have become a little testing. The rest of the team were always friendly and helpful....
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Comment on agent fees
More than happy considering the service that you receive.
Was this helpful? Yes
Aug 04,2017
Minithumbup
Helen Sizer
By: 'Imran'
Aug 04,2017
0 people found
this helpful
I recently purchased a property through Smart homes. Helen was absolutely fantastic throughout the process and I could not have asked more for how she made quite a stressful process relatively hassle free. Helen was extremely helpful and supportive. She kept me informed throughout the process and always called me back when she said she would. The service provided was impeccable and highly recommended....
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Was this helpful? Yes
Aug 02,2017
Minithumbup
Helen Sizer
By: 'Mrs Singh'
Aug 02,2017
0 people found
this helpful
Professional and excellent customer service! Will so recommend them to anyone! Have used their letting and sales team who are so helpful!...
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Comment on agent fees
Reasonable fees
Was this helpful? Yes
Jul 28,2017
Minithumbup
Senka Dragicevic
Helen Sizer
By: 'A WOODWARD'
Jul 28,2017
0 people found
this helpful
From Sales through to completion, I couldn't have asked for more from Smart Homes. The Agents went way, way, way above & beyond just handling the sale; they dealt with endless to calls to both parties' Solicitors and kept the sale together. I cannot be any more thankful I chose Smart Homes and cannot recommend them enough. Thank you again....
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Comment on agent fees
Taking into account the initial consultation, knowledge of the area, advertising exposure, access to waiting buyers, professionalism & knowledge/accessibility of staff, the fee was extremely good value.
Was this helpful? Yes
Jul 26,2017
Minithumbup
Helen Sizer
By: 'Martin Colder'
Jul 26,2017
0 people found
this helpful
Helen is a first class representative for Smart Homes. She provided me with a highly professional service that was friendly and very helpful. Helen supported me through a stressful process by providing a vital link between the buyer, the solicitor and myself. Her manner and approach to communicating with clients is brilliant. I would not hesitate to recommend her to prospective clients....
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Comment on agent fees
Pretty reasonable - they appear to be in line with typical charges.
Was this helpful? Yes
Jul 24,2017
Minithumbup
Helen Sizer
By: 'K Yafai'
Jul 24,2017
0 people found
this helpful
I have recently bought a spectacular property, from yourselves with the help of Helen. Helen has been a great help and has had a considerate amount of paitence and has been determined to help us from the day we raised our interest for the property. Helen has been very cooperative with me and has constantly been in contact regarding the property. Helen has been persistent with her fantastic help and has been precise, accurate and devoted to her profession. Thank you Helen....
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Comment on agent fees
Good
Was this helpful? Yes
Jul 21,2017
Minithumbup
Helen Sizer
By: 'Keith Williams'
Jul 21,2017
0 people found
this helpful
Its probably not said very often that buyers & sellers have a good experience with their Estate Agent, well here the book has been re written. Working with Helen on progressing buying & selling has been a delight, at times when I was about to loose my calm, Helen provided a steadying hand, kept a clear head & got on with what needed to be done. There were a few problems along the way & Helen tackled them in her positive & precise way. Thank you Helen. Jamie started the ball r...
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Comment on agent fees
Fees charged were fair & I have to say Smarts earned their money on these transactions
Was this helpful? Yes
Jul 19,2017
Minithumbup
Senka Dragicevic
By: 'TT'
Jul 19,2017
0 people found
this helpful
Smart Homes is a fantastic letting agent and Senka really is a valuable asset to the team at Smart Homes. Senka is always very professional, polite and honest. My contact with Senka has usually been around the marketing of a property to let out. She has always given me her honest opinion on how much I might expect to rent the property out for, what type of prospective tenant the property might attract and other useful advice such as how far to go with decoration and finishing touches. I always t...
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Comment on agent fees
Appears to be in line with other agents in the local area
Was this helpful? Yes
Jul 19,2017
Minithumbup
Helen Sizer
Joshua Field NEAEA
By: 'Mr A'
Jul 19,2017
0 people found
this helpful
I cannot recommend Smart Homes and Helen in particular highly enough. They say you never truly know how good someone is until things don't run smoothly. Well I now have the benefit of having exchanged when it was in serious doubt I'd ever be typing this review. A more caring, professional and diligent individual you couldn't wish to deal with. Helen is a huge credit to Smart Homes who I would recommend without hesitation....
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Comment on agent fees
N/a
Was this helpful? Yes
Jul 14,2017
Minithumbup
Jamie Smart
Jackie Jenkins
By: 'Iain and Sabrina'
Jul 14,2017
0 people found
this helpful
Initial meeting was with Jamie Smart who i found to be very professional and knowledgeable whilst at the same time being easy going which Is why I choose this agent. Following acceptance of an offer Barbara, Jackie and Jin kept us well informed with developments Unfortunately due to both my solicitor and these agents not being informed until near the end of the process that the chain was much longer than we thought the chain came very close to collapsing. The above individuals worked tirelessly...
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Comment on agent fees
Good
Was this helpful? Yes
Jul 13,2017
Minithumbup
Helen Sizer
Jamie Smart
By: 'Middleton'
Jul 13,2017
0 people found
this helpful
Jamie Smart was our first point of contact when he valued our property. He was professional, approachable and very down to earth. We cannot thank Jamie enough for providing exceptional support to a very sensitive situation before the house was placed on the market. They found a buyer after the first block viewing offering us the asking price. Helen Sizer has been wonderful, providing us with weekly updates and as we approached Exchange of Contracts we received daily updates. She was constant...
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Comment on agent fees
Good
Was this helpful? Yes
Jul 12,2017
Minithumbup
Gin Kaur
By: 'Andreea & Adrian Florescu'
Jul 12,2017
0 people found
this helpful
I have had the pleasure to work close with SMART HOMES when both myself and my husband decided to start looking for the right house to buy as first time buyers. The agents where extremely professional and supportive throughout the whole process of purchasing our new home. They have found us the right house, they arranged the viewing at a convenient time for both myself and my husband and they have shown great support and assistance whenever we had questions that needed further clarifications fro...
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Was this helpful? Yes
Jul 10,2017
Minithumbup
Helen Sizer
Gin Kaur
By: 'Anil'
Jul 10,2017
0 people found
this helpful
The process of buying the property was handled seemlesly by all at the Shirley branch. Gin and Helen were excellent on closing the sale and arranging the completion date. The professional way in which my calls were answered was excellent. Gin kept us up to date with all developments and I cannot thank her enough for getting the completion date secured. Thank you all...
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Comment on agent fees
I have not incurred any agents fees as I am buying a property.
Was this helpful? Yes
Jul 10,2017
Minithumbup
Helen Sizer
By: 'Eve and sam'
Jul 10,2017
0 people found
this helpful
Very helpful throughout the whole process, kept us up to date with what was happening and as first time buyers we felt at ease...
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By: Bridget Gallagher and Patrick McCafferty
Jul 12, 2017
View all comments (2)
Helen at Smarthomes Shirley Solihull was so helpful in supporting us - in what all parties termed as a very hard sale in that it took forever to complete through no fault of Smarthomes! Smarthomes were always very professional from beginning ( when Jamie visited to take pictures, arrange viewing and secure sale within a week of viewing) to end of sale process - through Helen working so hard to make it happen for us. She is amazing. Full of confidence, friendly attitude, she had the experi ...
Jul 10,2017
Minithumbup
Helen Sizer
By: 'Louise'
Jul 10,2017
0 people found
this helpful
Smart Homes dealt with a property sale for me which completed in June 2017. I received outstanding support from them as it wasn't the easiest process. They kept me fully informed all the way through the process and went over and above what I would have expected. Nothing was too much trouble for them and they always made me feel that they had time to deal with me and answer queries. Can't praise Helen and her team enough, they were brilliant....
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Comment on agent fees
Excellent value for money.
Was this helpful? Yes
Jul 08,2017
Minithumbup
Jamie Smart
Joshua Field NEAEA
By: 'David'
Jul 08,2017
0 people found
this helpful
Smart Homes were excellent throughout my dealings of both selling and purchasing a property with them. They delivered on everything they said they would, communicated with me regularly, and were very helpful to ensure the process kept moving. Both Jamie and Joshua were very courteous and professional in dealing with my house sale. Gin dealt mostly with the closing stages of my purchase and ensured everything kept to schedule. We're moving next week. I would highly recommend Smart Homes as ex...
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Comment on agent fees
Competitive, reasonable
Was this helpful? Yes
Jul 06,2017
Minithumbup
Helen Sizer
By: 'Sally'
Jul 06,2017
0 people found
this helpful
We have recently sold our home through Smart Homes, and cannot fault the service, and would highly recommend the Shirley Branch. Helen in particular was extremely efficient - keeping in regular contact with ourselves, our buyers and both parties solicitors throughout the whole process. Excellent service....
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Comment on agent fees
Fee's were very reasonable
Was this helpful? Yes
Jul 04,2017
Minithumbup
Helen Sizer
Emma Daffurn
By: 'Nick Reid'
Jul 04,2017
0 people found
this helpful
Another property sold by the amazing team at Smart Homes, Shirley. Simple, efficient, affordable and always at the end of the phone. Knocks the competition out every time. Highly recommended!...
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Comment on agent fees
Great fee's - you certainly get what you pay for.
Was this helpful? Yes
Jun 30,2017
Minithumbup
Helen Sizer
Joshua Field NEAEA
By: 'Heather'
Jun 30,2017
0 people found
this helpful
I've used Smart Homes to both sell and buy a property very recently. As a seller I found the process very straightforward and the team at Smart Homes carried out all viewings and once we'd sold they kept us up to date throughout every stage with an efficient, stress free sale. Once the team knew my requirements for a new home they played a huge part in finding my dream house! From my first viewing of the property to completion it took just 6 weeks, this was entirely down to Helen's efficiency a...
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Comment on agent fees
As a seller I found the fee's very fair and competitive
Was this helpful? Yes
Jun 21,2017
Minithumbup
Helen Sizer
By: 'Melissa'
Jun 21,2017
0 people found
this helpful
They sold my house in 5 weeks and really put themselves out to liaise with the people and professionals involved to make this happen. I would recommend smart home to friends and family as they care about your requirement to ensure you sell your house when you are in a chain....
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Comment on agent fees
They are worth the fee as they insured the sell went through by liasing with the people involved in the chain. I now live in the house and area I dream of.
Was this helpful? Yes
By: Heather Kavanagh
Jun 21, 2017
View all comments (1)
I have recently sold and purchased via Smart Homes. I can't fault the service received and would highly recommend them to future vendors looking to sell their home. From the day we made an offer on the property until exchange of contracts was only 5 weeks, I feel this was due to the extremely efficient communication between Helen at Smart Homes with the vendor, solicitors and myself and I was kept up to date throughout the process. We also used Louise from Smart Homes Mortgages who again was ve ...
Jun 15,2017
Minithumbup
Joshua Field NEAEA
By: 'Tasha'
Jun 15,2017
0 people found
this helpful
I was recommended to Smart Homes and glad I went with them. Josh has been extremely proactive in selling my flat, in a week, and has always responded to me, whenever I've contacted him (and that was a lot)! I would definitely recommend Smart Homes to other people and the fees were very good too....
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Comment on agent fees
Good.
Was this helpful? Yes
Jun 06,2017
Minithumbup
Helen Sizer
Jamie Smart
By: 'Mike Neville'
Jun 06,2017
0 people found
this helpful
Very professional & Friendly Staff,Moving is a very stressful experience at the best of times as solicitors work at there own pace, but Helen especially was brilliant at getting the sale completed. this is the second time in the last 4 years i have used there services and would have no hesitation in recommending them to anybody. i have used other local agents over the last 20 years but Smart Homes are by far the best....
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Comment on agent fees
Fees are always to high in my opinion, but they really worked hard so in comparison it was money well spent.
Was this helpful? Yes
May 31,2017
Minithumbup
Jamie Smart
By: 'Anwar 'Teacher''
May 31,2017
0 people found
this helpful
A very professional outfit, yet has the personal touch to keep you updated. Bought a property through them and Jamie Smart the proprietor took the viewing himself on a Saturday morning. Evidence of a company with its feet firmly on the ground and the needs of the customer central to everything that they do. Helen is efficient and very knowledgeable in all aspects of Estate Agency work.. Transparent in all aspects of their work. Nothing was too much trouble and every email, phone call, Text m...
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Comment on agent fees
Good I understand that they are very good when I made tentative enquirers.
Was this helpful? Yes
May 22,2017
Minithumbup
Senka Dragicevic
Alan Johnson
By: 'Parker'
May 22,2017
0 people found
this helpful
I have been, what I believe, a demanding (and admittedly inexperienced) landlord and Senka has always been very calming and professional when dealing with me. Quite frankly, a delight to speak to and a person who customer service and care comes naturally to. Alan kept me incredibly well informed through the process of finding tenants. He has proven himself to be very diligent in checking for prospective tenants. He did find some excellent tenants which I am very happy with. Smarthomes turned ...
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Comment on agent fees
Unable to comment on the tenant fees but the landlord fees are competitive with other high street agencies.
Was this helpful? Yes
May 22,2017
Minithumbup
Senka Dragicevic
Jamie Smart
By: 'Chris Miller'
May 22,2017
1 people found
this helpful
Great.....Smart Homes have generally concentrated on Shirley/Dickens Heath so we were a little apprehensive to instruct them for a central Solihull property. Any second thoughts were soon dispelled. Once the instruction was given,the photos were taken and on web in a few hours. The viewings started the following day and conducted in the most curteous manner. Smart homes moved new tenants in the same day the old tenants moved out whilst we were on holiday. Now that's TOP Service....
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Was this helpful? Yes
May 09,2017
Minithumbup
Helen Sizer
By: 'Rachel Joy'
May 09,2017
0 people found
this helpful
Absolutely First Class Service from start to finish, Helen has been exceptional-A true asset to the company. Regular updates, and very professional service, nothing is too much for them...
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Comment on agent fees
sTANDARD fEES
Was this helpful? Yes
May 09,2017
Minithumbup
Helen Sizer
By: 'E Walker'
May 09,2017
0 people found
this helpful
Couldn't have had a more helpful service. Helen and Gemma went out of their way to keep us updated throughout the process and it made the buying experience much easier. Would definitley recommend and use them in the future. Thanks for all of the help!...
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Comment on agent fees
N/A
Was this helpful? Yes
Areas covered
  • B90
  • B91
  • B92
  • B93
  • B94
  • B27
  • B28
  • B47
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
99% customers were satisfied with fees 94% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: Β£14,695
  • Max: Β£875,000

Letting
  • Min: Β£0
  • Max: Β£240

NALS TPOS TDS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
31 0 20 1 125 0 53 0 6 0
Helen Sizer Helen Sizer
Office Manager
122 reviews

About Helen No description set View full profile
Jamie Smart Jamie Smart
Director
37 reviews

About Jamie No description set View full profile
Emma Daffurn Emma Daffurn
Instructions Manager
27 reviews

About Emma Emma possesses invaluable knowledge of the local area. This, together with her agency experience makes her an asset to Smart Homes Sales Team. View full profile
Joshua Field NEAEA Joshua Field NEAEA
Sales Negotiator
29 reviews

About Joshua No description set View full profile
Sarah Jenkins Sarah Jenkins
Lettings Director
6 reviews

About Sarah We have the strongest desire to improve the way that our industry and our branches operate. We feel our service and image are superior to any of our competitors, an award-winning formula that, for our View full profile
Senka Dragicevic Senka Dragicevic
Senior Lettings Negotiator
54 reviews

About Senka Senka has an enviable track record in sales and customer service. She will be more than happy to help you with any aspect of the lettings process. View full profile
Stephanie Johnston Stephanie Johnston
Administration Support
0 reviews

About Stephanie Stephanie provides an instrumental role in ensuring your property is displayed to its full potential. Your satisfaction is her end goal. View full profile
Jenny Collett Jenny Collett
Accounts Manager
0 reviews

About Jenny From experience in running her own successful lettings company, Jenny brings a wealth of knowledge and accuracy to the Property Management Team. View full profile
Tracey Roberts Tracey Roberts
Applications Co-ordinator
2 reviews

About Tracey Tracey is the longest serving member of staff having been with us since the outset. Originally in the sales team, she now successfully co-ordinates all the lettings applications. View full profile
Jackie Jenkins Jackie Jenkins
Contract Progressor
15 reviews

About Jackie With almost 20 years experience in the property industry, JackieΓƒΒ’Γ’β€šΒ¬Γ’β€žΒ’s attention to details ensures your most valuable asset is well looked after View full profile
Kelly Wright Kelly Wright
Property Manager
0 reviews

About Kelly Kelly has worked within the property industry for over six years and in that time has experienced every aspect of property maintenance. She relishes a challenge and always has our Clients best intere View full profile
Alan Johnson Alan Johnson
Lettings Negotiator
2 reviews

About Alan Alan started in estate agency career over seven years ago and is a welcomed addition to the Smart Homes team. His experience in agency means that he shows real empathy with our clients and truly care View full profile
Gin Kaur - upload your photo Gin Kaur
0 reviews

About Gin No description set View full profile
Gin Kaur Gin Kaur
Contract Progressor
2 reviews

About Gin After 14 years working for a local competitor, Gin joined Smart Homes bringing with her a β€œcan do” attitude that has wholly complemented the current sales team. Gin works alongside Helen and Jack View full profile
Gemma Byrne Gemma Byrne
Contract Progressor
0 reviews

About Gemma Gemma has worked for Smart Homes for three years and has now joined Helen and Jackie in the Post Sales team. You can be assured that Gemma possesses all the knowledge necessary to help you through th View full profile
Me  - upload your photo Me
1 reviews

About Me No description set View full profile
Louise  - upload your photo Louise
1 reviews

About Louise No description set View full profile

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Last updated at 4:09 PM 15/03/2016 by allAgents

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Last updated at 4:09 PM 15/03/2016 by allAgents

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