Shirley Solihull, Solihull, B90
5/5, 635 reviews
99% recommended
97% sales valuation accuracy
98% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
Smart Homes is one of the leading estate agents in Solihull, South of Birmingham. Our office is located on the busy Stratford Road, just East of the Shirley train station. We cover property sales and lettings and mortgages in and around Solihull, Shirley and other areas of South Birmingham.Why ... show more Smart Homes is one of the leading estate agents in Solihull, South of Birmingham. Our office is located on the busy Stratford Road, just East of the Shirley train station. We cover property sales and lettings and mortgages in and around Solihull, Shirley and other areas of South Birmingham.

Why Smart Homes in Shirley?
This property firm was established in 1998. Since then we expanded to two estate and letting agent offices to be able to deliver a great personal service to our local community. We aim to deliver a completely tailored service for each individual client. This helps us pay attention to every detail of your enquiry and meet all of client needs.

All of our staff members are experts of the local property market and live locally in the Solihull community. We are an award-winning independent estate agency, as voted by customers. If you choose to work with Smart Homes, we will guide you every step of the way and keep you up-to-date with any changes regarding property sales or lettings. There are many more reasons why you should choose Smart Homes in Shirley. Our office is open much longer than any other local estate agents. In addition, we work 7 days a week, including weekends. We promise to appoint at least two people to one sale so that if one agent is in a meeting, you will be able to get a hold of someone and get required help.

Solihull area guide
This area is known as the Town in the Countryside. It is located East of Birmingham and is known as a unique metropolitan borough of Birmingham. Solihull attracts many people to the UK`s number one venue – National Exhibition Centre, where many concerts and exhibitions take place regularly. If you are thinking of buying a house in Solihull, you will see a large variety of semi-detached, detached and terraced houses, built in the 50s and 60s.
Smart Homes - Visit Our Website

Opening Hours
Address

Smart Homes
316 Stratford Road
Shirley,Solihull
West Midlands
B90 3DN
0121 744 4144

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 97% 98% £26,000 £4,000,000
Lettings 100% 99% £450 £1,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
50 0 27 1 360 4 175 2 16 0
Areas covered
  • B90
  • B14
  • B28
  • B13
  • B91
  • B47
  • B92
  • B93
  • B94
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
ARLA NALS TPOS Sales TPOS Lettings DPS TDS SAGEagent
Latest Properties

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“This was my first experiance with smart homes......”

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Jan 15,2020
Minithumbup
By: 'S N Begum'
Jan 15,2020
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This was my first experiance with smart homes by far the best experaince I have had i have veiwed a couple of houses with them and I can say they were fantastic the best experaince that we have had. They customer service team were fantastic ...
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“Great service...”

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Jan 13,2020
Minithumbdown
Helen
By: 'Stephanie Gregan'
Jan 13,2020
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We were really impressed with Smart Homes’ service and professionalism. Helen in particular was extremely helpful following up every week on the sale of our house and our purchase. She went above and beyond to try and rectify any issues, and was constantly liaising with ...
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“Simon possesses a very professional attitude ......”

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Jan 13,2020
Minithumbup
Simon
By: 'Glen Reece'
Jan 13,2020
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Simon possesses a very professional attitude and offered excellent advice to enable me to make the correct decisions in what can be a mine field when selling a house. Simon was always on hand to not only oversee the viewings but to offer straight talking ...
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“A smooth service all the way from the first m......”

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Jan 11,2020
Minithumbup
Helen
Russell
By: 'David carney'
Jan 11,2020
0 people found
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A smooth service all the way from the first meeting through to completion. Weekly communications from the team. Highly recommended....
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“Cannot praise the staff enough and all the he......”

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Jan 10,2020
Minithumbup
Helen
Louise
By: 'Michael hegarty'
Jan 10,2020
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Cannot praise the staff enough and all the help we received from Helen and Louise we cannot thank them enough....
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“We sold our property through smart homes. If ......”

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Jan 07,2020
Minithumbup
Helen
Russell
By: 'Ben Seymour'
Jan 07,2020
0 people found
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We sold our property through smart homes. If it wasn’t for Helen working so hard and knowing what she was doing so well. I’m sure our onward purchase would of dragged on for months longer. Can’t fault them. And would definitely use ...
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“I used Smart Homes to purchase a flat and wou......”

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Jan 04,2020
Minithumbup
Helen
Joshua
By: 'Jacob Kordan'
Jan 04,2020
0 people found
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I used Smart Homes to purchase a flat and would 100% use them again. They were fantastic during the whole process and kept me fully informed throughout. Helen was a joy to work with and really went the extra mile to help me and ensure everything ...
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“Absolutely Excellent Service...”

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Dec 30,2019
Minithumbdown
Helen
By: 'Sylvia and Graham'
Dec 30,2019
0 people found
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No-one had a poorer opinion of estate agents than we did. Then we found Smart Homes in Shirley. We sold and bought our new property with them. They were always efficient, professional and friendly. They kept us up-to-date at all times, supported us when it ...
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“Highly Recommend...”

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Dec 27,2019
Minithumbup
By: 'Gerry Smith'
Dec 27,2019
0 people found
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Smart Homes were professional and helpful throughout the selling process of my property. The After Sales Team were superb. Helen was in touch every week with an update and immediately with any issues that had arisen. I cannot thank her enough for her support through ...
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“My whole experience from start to finish was ......”

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Dec 19,2019
Minithumbup
Helen
By: 'Janett Reynolds'
Dec 19,2019
0 people found
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My whole experience from start to finish was without doubt exceptional. Even a major hick up after the agreed sale had occurred every part of the process was very professionally completed and I was never in doubt of how my sale was proceeding. I am ...
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“From start to completion Smart Homes were fab......”

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Dec 18,2019
Minithumbup
Russell
Jackie
By: 'Amy Gibson'
Dec 18,2019
0 people found
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From start to completion Smart Homes were fabulous. It wasn’t the easiest of sales but the team were so supportive and really helped me get a great price for my property and kept me going when it was difficult. Jackie was excellent. I would ...
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“This estate agents is fantastic. Demi and jos......”

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Dec 18,2019
Minithumbup
Joshua
By: 'Asia Choudhary'
Dec 18,2019
0 people found
this helpful
This estate agents is fantastic. Demi and josh kept us informed throughout the process. The weekly calls helped us keep updated and no questions were to much trouble. The other staff were very professional and friendly whenever we visited the office. I would 100% recommend smart ...
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“Smart Homes- excellent customer service...”

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Dec 17,2019
Minithumbup
Laurentia
By: 'Nicola Palmer'
Dec 17,2019
0 people found
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Excellent service throughout the sale of my property, regular feedback which was most appreciated and easy to contact at any time...
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“Great service from Smart Homes...”

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Dec 14,2019
Minithumbup
Helen
By: 'Judith Mair'
Dec 14,2019
0 people found
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Great service from Smart Homes who we were buying our house from. We received weekly updates on progress and the staff were always helpful....
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“As a first time buyer it's been a daunting ta......”

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Dec 11,2019
Minithumbup
By: 'Imran Moughal'
Dec 11,2019
0 people found
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As a first time buyer it's been a daunting task but my experience with smart homes has been nothing but positive. From viewing stage to getting an offer accepted they have always been most helpful. Special mention to Demi Leek who has been brilliant throughout ...
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“Highly Recommend...”

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Dec 11,2019
Minithumbup
By: 'Noreen Doyle'
Dec 11,2019
1 people found
this helpful
I highly recommend Smart Homes as we have recently sold a property through this estate agent. All of the staff that we came into contact with are very professional and we were kept up to date by phone and email on every matter concerning our ...
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“We have been working with smart homes now for......”

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Dec 11,2019
Minithumbup
Joshua
Simon
By: 'rachel clarkstone'
Dec 11,2019
0 people found
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We have been working with smart homes now for some time, and secured quite a few sales together, they are professional, friendly and a pleasure to deal with. I look forward to continuing to work closely with them...
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“mr & mrs butterly....”

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Dec 04,2019
Minithumbup
Helen
Jamie Smart
By: 'mr myles butterly'
Dec 04,2019
0 people found
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smart homes are very professional in everything they did when selling our home, very helpful and caring estate agent who go the extra mile .A special mention for Helen Cole who kept us inform every week with customer feed back....
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“Buying a property can seem daunting to any fi......”

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Dec 03,2019
Minithumbup
Jade
By: 'Charlotte'
Dec 03,2019
0 people found
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Buying a property can seem daunting to any first timer but thanks to Smart Homes, the process has been made to feel like a breeze. Jade has been so helpful, I cannot thank her enough. She was completely transparent at all times about exactly where ...
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“Absolutely fantastic service from start to fi......”

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Dec 03,2019
Minithumbup
Helen
By: 'Alison Grimes'
Dec 03,2019
0 people found
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Absolutely fantastic service from start to finish! Could not of asked for a better team to keep the stress of moving house to as little as possible! A big thank you to Helen!...
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“Wonderful service...”

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Nov 29,2019
Minithumbup
By: 'Wonderful service'
Nov 29,2019
0 people found
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We have recently exchanged contracts on our purchase via Smart Homes and have found them extremely professional and helpful throughout. At times it has been stressful but we felt that Helen at Smart Homes was helping us as well as her vendor. Cannot recommend them ...
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“Highly recommended...”

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Nov 26,2019
Minithumbup
By: 'Ajayrai Mistry'
Nov 26,2019
0 people found
this helpful
I highly recommend this agent as I have just sold a property through them and there where very professional and kept me updated via email as I request every step of the way. Giving me updates on a regular basis. Special thanks to Helen....
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“Smart Homes have been really helpful in the p......”

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Nov 26,2019
Minithumbup
Jade
Louise
By: 'Kush Tailor'
Nov 26,2019
0 people found
this helpful
Smart Homes have been really helpful in the purchase of my new build flat. They were quick to liaise with the various parties whenever I have/had questions. The various members of the team are friendly and helpful....
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“The whole team at Smart Homes have been extre......”

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Nov 24,2019
Minithumbup
Jade
Louise
By: 'Ria Patel'
Nov 24,2019
0 people found
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The whole team at Smart Homes have been extremely helpful from start to finish! I would highly recommend them to anyone looking to purchase a new property....
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“The staff are very friendly, and helpful. Whe......”

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Nov 23,2019
Minithumbup
Jade
Louise
By: 'Olyesa Ivanova'
Nov 23,2019
0 people found
this helpful
The staff are very friendly, and helpful. When I have called to ask questions I had a very quick response from the team. Louise and Julia helped me at the start of the process, and a special mention to Jade and Vicky for their help ...
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Staff picture Helen
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Staff picture Jamie Smart
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

1. The initial point of contact for all complaints is either Emma Daffurn (sales) or Mark Farebrother (lettings) who can be contacted at the branch. The complainant should be provided with their full name, address and contact details.
2. Even if initially made orally, all complainants should be asked, if at all possible, to submit their own complaint in writing.
3. Emma or Mark will acknowledge any complaint promptly, within 24 hours, with a formal written outcome being submitted to the complainant within 7 working days.
4. If the complainant remains dissatisfied, the complaint will be passed to Jamie Smart (Director) who will conduct a speedy, separate and detached review of the complaint.
5. Following this in-house review, a final written statement including any offer made, will be sent to the complainant.
6. Where this still does not satisfy the customer, this becomes the “Deadlock Letter” and will be accompanied by details of how the matter can be referred to The Property Ombudsman (TPO), Milford House, 43-55 Milford Street, Salisbury, Wiltshire, SP1 2BP. Tel: 01722 333306
7. Customers may be given a copy of this in-house procedure.
Last updated at 9:56 AM 02/10/2017 by emma daffurn

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Branch - Shirley Solihull, Solihull, B90