• Helen Sizer
    Helen Sizer
  • Jamie Smart
    Jamie Smart
  • Emma Daffurn
    Emma Daffurn
  • Joshua Field
    Joshua Field
  • Sarah Jenkins
    Sarah Jenkins
  • Senka Dragicevic
    Senka Dragicevic
  • Stephanie Johnston
    Stephanie Johnston
  • Isobel Carter
    Isobel Carter
  • Jenny Collett
    Jenny Collett
  • Tracey Roberts
    Tracey Roberts
  • Jackie Jenkins
    Jackie Jenkins
  • Hannah Delaney
    Hannah Delaney
  • Gill Smart
    Gill Smart
  • claim your profile
    Lynnette Somers
  • Kelly Cartwright
    Kelly Cartwright
  • Gemma Byrne
    Gemma Byrne
  • Peter Haden
    Peter Haden
  • claim your profile
    Helen Harvey
  • claim your profile
    hannah smart
Smart Homes is a local, award winning, independent Estate Agent specialising in sales and lettings in the Shirley, Dickens Heath, Solihull and surrounding area.
Smart Homes

316 Stratford Road Shirley, Solihull
West Midlands
B90 3DN

0121 744 4144

Aug 25,2016
Minithumbup
By:
Aug 25,2016
Featured Review
1 people found
this helpful
I viewed a property on the Sunday and put an offer on it the same morning with the agents. I then spoke to my wife Rachel about who we would go with selling 7 Wiseacre Croft we both agreed Smart Homes. We then contacted you on the Monday you was there on the Tuesday we were sold within 2 weeks we still cant believe now how fast, and smooth the hole thing went. We can only thank you all for everything you have done for us....
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Comment on agent fees
Good
Was this helpful? Yes
Aug 24,2016
Minithumbup
By:
Aug 24,2016
Featured Review
0 people found
this helpful
We are due to complete on our first house through Smart Homes. Really friendly and Gemma was great answering all our questions and keeping us informed of the sale. Would definitely recommend....
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Comment on agent fees
Can't comment as only purchased the property.
Was this helpful? Yes
Aug 23,2016
Minithumbup
By:
Aug 23,2016
Featured Review
0 people found
this helpful
Having used smart homes for our property sale and ongoing purchase, we have been really impressed with the service received. Josh alerted us to the fact that our new home was coming back on the market, which was fantastic, as it was perfect for us and meant we could make a speedy offer. Gemma has since dealt with all emails and queries from all parties efficiently and made the process smooth and painless ! Excellent service all round !...
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Was this helpful? Yes
Aug 23,2016
Minithumbup
By:
Aug 23,2016
Featured Review
0 people found
this helpful
Smart Homes have provided an excellent services from start to finish in the sale of our property. We were never kept in the dark, and had weekly updates on the progress. Staff are both very professional and courteous and very approachable with any problems that may arise.....and we had some. Well done Helen and the team for bringing a difficult sale to conclusion....
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Comment on agent fees
Good
Was this helpful? Yes
Aug 12,2016
Minithumbup
By:
Aug 12,2016
Featured Review
0 people found
this helpful
After a very easy sale with Smart Homes our purchase was more complicated thanks to Helen's regular up dates and help we got through a very stress situation...
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Was this helpful? Yes
Aug 25,2016
Minithumbup
By:
Aug 25,2016
1 people found
this helpful
I viewed a property on the Sunday and put an offer on it the same morning with the agents. I then spoke to my wife Rachel about who we would go with selling 7 Wiseacre Croft we both agreed Smart Homes. We then contacted you on the Monday you was there on the Tuesday we were sold within 2 weeks we still cant believe now how fast, and smooth the hole thing went. We can only thank you all for everything you have done for us....
read full review
Comment on agent fees
Good
Was this helpful? Yes
Aug 24,2016
Minithumbup
By:
Aug 24,2016
0 people found
this helpful
We are due to complete on our first house through Smart Homes. Really friendly and Gemma was great answering all our questions and keeping us informed of the sale. Would definitely recommend....
read full review
Comment on agent fees
Can't comment as only purchased the property.
Was this helpful? Yes
Aug 23,2016
Minithumbup
By:
Aug 23,2016
0 people found
this helpful
Smart Homes have provided an excellent services from start to finish in the sale of our property. We were never kept in the dark, and had weekly updates on the progress. Staff are both very professional and courteous and very approachable with any problems that may arise.....and we had some. Well done Helen and the team for bringing a difficult sale to conclusion....
read full review
Comment on agent fees
Good
Was this helpful? Yes
Aug 23,2016
Minithumbup
By:
Aug 23,2016
0 people found
this helpful
Having used smart homes for our property sale and ongoing purchase, we have been really impressed with the service received. Josh alerted us to the fact that our new home was coming back on the market, which was fantastic, as it was perfect for us and meant we could make a speedy offer. Gemma has since dealt with all emails and queries from all parties efficiently and made the process smooth and painless ! Excellent service all round !...
read full review
Was this helpful? Yes
Aug 12,2016
Minithumbup
By:
Aug 12,2016
0 people found
this helpful
After a very easy sale with Smart Homes our purchase was more complicated thanks to Helen's regular up dates and help we got through a very stress situation...
read full review
Was this helpful? Yes
Aug 11,2016
Minithumbup
By:
Aug 11,2016
1 people found
this helpful
After having numerous viewings the Smart Homes team managed to find a good buyer and we had a smooth transaction from start to finish....
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Comment on agent fees
Good
Was this helpful? Yes
Aug 11,2016
Minithumbup
By:
Aug 11,2016
1 people found
this helpful
We have nothing but praise for this office. Nothing is too much trouble and they are a fantastic team! We would highly recommend this office and have no hesitation using them for future transactions. Lisa A Morgan...
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Comment on agent fees
Good
Was this helpful? Yes
Aug 11,2016
Minithumbup
By:
Aug 11,2016
1 people found
this helpful
We have used smart homes three times now for selling two properties and letting one. Jamie and his team provide a professional service which is customer focused and goes above and beyond any previous experiences of other estate agents. They call regularly to keep you informed of what's going on, they chase things up for you and they always return your calls. Smart homes are providing a gold star service which others should aspire to. Keep it up....
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Comment on agent fees
Much cheaper than others we had quoted. Repeat customer discount offered too.
Was this helpful? Yes
Aug 08,2016
Minithumbup
By:
Aug 08,2016
1 people found
this helpful
Made the whole process of buying painfree. Helen has good communication skills and was consistently providing us with updates. Jackie was always there to answer queries if Helen was unavailable. The staff at the estate agency as a whole were truly professional in all aspects of the purchase. Many thanks to the whole team!...
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Was this helpful? Yes
Aug 04,2016
Minithumbup
By:
Aug 04,2016
1 people found
this helpful
From our first meeting with Jamie we knew we had the best estate agent in the area. The team are fantastic always polite ready to help and responsive nothing is ever a problem. I must say Helen's tanasiti and communication skills are excellent always honest, always on top of the detail in the chain, lots of integrity a true professional. I wouldn't hesitate in recommending Smart Homes and would definitely use them again....
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Comment on agent fees
Very good
Was this helpful? Yes
Aug 01,2016
Minithumbup
By:
Aug 01,2016
1 people found
this helpful
Absolute pleasure to deal with. Emma and Helen were always on hand to help with questions and made it a smooth transaction. Would highly recommend smart homes to buy or sell with....
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Comment on agent fees
Reasonable sale fee's
Was this helpful? Yes
Aug 01,2016
Minithumbup
By:
Aug 01,2016
1 people found
this helpful
It was a pleasure to do business with Smart Homes. From the evaluation to the completion of sale. The team and notably Jackie and Helen were always helpful and curtious especially when it came to getting a damp report and a bit of plaster repair. It was worth having a competent team to do the legwork. We were kept up to date each week with the progress of the sale after the offer was accepted and this was very much appreciated. Well done Smart Homes and thank you Brunton Nichols...
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Comment on agent fees
Fees very fair
Was this helpful? Yes
Jul 31,2016
Minithumbup
By:
Jul 31,2016
1 people found
this helpful
We sold our house through Smart homes and we found them to be very professional. We were updated regularly throughout the process and would highly recommend them....
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Comment on agent fees
Reasonable fees for the great service that is provided
Was this helpful? Yes
Jul 29,2016
Minithumbup
By:
Jul 29,2016
1 people found
this helpful
From the initial meeting with Jamie Smart to discuss our house sale there was 'no contest' in making our decision to place our business with Smart Homes & was so thankful we did as they managed to sell our house in the first couple of days. Great marketing by the whole team however a big 'shout out' for Jackie who from initial contact to exchange of contracts we have been kept informed on a weekly basis with regard to how our house sale was going by Jackie (huge thanks Jackie), & have...
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Comment on agent fees
Agents Fees - good
Was this helpful? Yes
Jul 29,2016
Minithumbup
By:
Jul 29,2016
1 people found
this helpful
We have today completed the sale of the property and one of the thing I had my list for today was to say Thanks You to SmartHomes Team and write a review to share my Experience. Sale process, from start to finish was very well managed by the Team. At occasions I wanted to get some updates and everyone was well organised to either answer my query or come back to me with an update. I have no hesitation in recommending SmartHomes to any Buyers or Sellers, its a professional team, with excellent cus...
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Comment on agent fees
Good, Very competitive
Was this helpful? Yes
Jul 28,2016
Minithumbup
By:
Jul 28,2016
1 people found
this helpful
This is the second time I have used Smart Homes. I have found every member of staff courteous and professional. They endeavor to make the whole process as painless as possible. I would certainly recommend them....
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Comment on agent fees
Good
Was this helpful? Yes
Jul 27,2016
Minithumbup
By:
Jul 27,2016
1 people found
this helpful
Overall I feel that Smart homes Solihull are a very professional company They dealt with my conveyancing with great understanding, and were extremely helpful,with very friendly staff especially Helen Sizer. I was in a long chain which took seven difficult months to come to completion, and during that time Helen was always available. She kept me infromed at all times and she was friendly and professional. I would recommend Smart Homes....
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Was this helpful? Yes
Jul 23,2016
Minithumbup
By:
Jul 23,2016
1 people found
this helpful
We have recently purchased a property through these agents and they were very helpful, promptly contacting solicitors/vendors whenever we had any queries....
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Comment on agent fees
n/a
Was this helpful? Yes
Jul 23,2016
Minithumbup
By:
Jul 23,2016
1 people found
this helpful
Senka and the lettings team have provided me with fantastic service to help co-ordinate improvements to my property (I'm overseas so I need help with tradesmen) and to secure a tenant immediately once the property was ready. Always friendly, helpful and responsive, nothing is ever a problem and it is always a pleasure to deal with Senka and the team....
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Comment on agent fees
Fees are competitive
Was this helpful? Yes
Jul 21,2016
Minithumbup
By:
Jul 21,2016
0 people found
this helpful
We decided to use Smart Homes to sell our home as they provided the most realistic valuation and were thoroughly professional in comparison to other well known local estate agents. We had five viewings arranged for the first day and five offers. We must thank Josh who made the whole process of selling as easy as can be! We coincidently found our next home through Smart Homes too, and thanks to the diligence, hard work and understanding by those involved (Helen and Jackie), we have finally exch...
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Comment on agent fees
Simple price structure and fair
Was this helpful? Yes
Jul 21,2016
Minithumbup
By:
Jul 21,2016
0 people found
this helpful
We would definitely recommend Smart Homes. Without Helen's communication skills,positive attitude and attention to our chain our sale would not have been achieved. THANK YOU!!!...
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Comment on agent fees
Good
Was this helpful? Yes
Jul 20,2016
Minithumbup
By:
Jul 20,2016
0 people found
this helpful
Smart Homes and their staff are fantastic and have looked after me for over 3 years now. They work really hard to find the right people for my property and I highly recommend them...
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Was this helpful? Yes
Jul 13,2016
Minithumbup
By:
Jul 13,2016
0 people found
this helpful
We used this agent to buy a property successfully. Their service was very excellent. Good arrangement on property viewing and keep updating the latest information from property marketing. Would not hesitate to use Smart Homes again....
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Was this helpful? Yes
Jul 12,2016
Minithumbup
By:
Jul 12,2016
0 people found
this helpful
All the staff are amazing from showing people round your home to selling it.They always keep you up to date with what's going on and even dealing with solicitors I couldn't have done it without all there help and support highly recommend...
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Comment on agent fees
Good
Was this helpful? Yes
Jul 08,2016
Minithumbup
By:
Jul 08,2016
0 people found
this helpful
We were unfortunate enough to be involved in a difficult chain; if it had not been for the empathy, professionalism and tenacity of both Helen and Jackie I think the whole thing would've fallen apart. This is even more impressive as they were not even the agent selling my house! They had to intervene when my agent seemed out of their depth. I would have no hesitation in recommending them above any other agent and will be doing so. Thanks both for all your hard work in what was a very trying situ...
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Was this helpful? Yes
Jul 04,2016
Minithumbup
By:
Jul 04,2016
0 people found
this helpful
Helen has been of enormous help through one of the most arduous processes that I have ever experienced. If it wasn't for Helen I would have given up a long time ago on purchasing a property that I really like! Helen is understanding and professional and gets back to you when she says she will! Amazing Helen- thank you!...
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Was this helpful? Yes
Jun 10,2016
Minithumbup
By:
Jun 10,2016
1 people found
this helpful
Smart Homes have provided us with an outstanding service from the beginning to the end of our house sale. From the initial valuation by Paul to the hard work of Jackie and Helen once sold, we have been impressed by the friendliness, attention to detail and professionalism of Smart Homes at all times. We were very impressed with the way our house was presented in the particulars and brochure, and the process of having the property photographed then being live on Rightmove was very quick. Viewings...
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Comment on agent fees
Competitive
Was this helpful? Yes
May 31,2016
Minithumbup
By:
May 31,2016
1 people found
this helpful
I just purchased a shared ownership flat through Smart Homes, and all the staff I spoke to are very polite have time for you, Helen who looked after my purchase was brilliant. She was chasing solicitors and vendors for me and really made me feel at ease in what could have been a stressful purchase. Smart homes is a highly professional outfit. I highly recommend them....
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Comment on agent fees
good
Was this helpful? Yes
May 23,2016
Minithumbup
By:
May 23,2016
1 people found
this helpful
I had a really straight forward selling experience with Smart Homes. They were efficient, organised,honest and friendly. I was impressed with their service and received regular phone calls. Thank you all....
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Comment on agent fees
Agents fees were a little steep on the value on my property. I would prefer more of a sliding scale charge with lower value property being charged a slightly lesser rate.
Was this helpful? Yes
May 19,2016
Minithumbup
By:
May 19,2016
1 people found
this helpful
Fantastic selling and buying experience with these guys. Can't thank them enough for making it an easy pleasant experience, keeping us informed at every stage. The valuation experience and photos taken were great and attracted lots of interest. The viewings were conducted in blocks for added convenience. Thank you for all your guidance and help....
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Comment on agent fees
Very good
Was this helpful? Yes
Areas covered
  • B90
  • B91
  • B92
  • B93
  • B94
  • B27
  • B28
  • B47
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
96% customers were satisfied with fees 96% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: ยฃ64,000
  • Max: ยฃ515,000

Letting
  • Min: ยฃ450
  • Max: ยฃ1,500



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
26 0 17 1 83 0 23 0 4 0

Job vacancies

Please see a list of jobs available

Fees

No fees set.
Created at 4:09 PM 15/03/2016. Last updated at 4:09 PM 15/03/2016 by allAgents


Helen Sizer Helen Sizer
Office manager
75 reviews

About Helen No description set View full profile
Jamie Smart Jamie Smart
24 reviews

About Jamie No description set View full profile
Emma Daffurn Emma Daffurn
Sales Negotiator
17 reviews

About Emma Emma possesses invaluable knowledge of the local area. This, together with her agency experience makes her an asset to Smart Homes Sales Team. View full profile
Joshua Field Joshua Field
Sales Negotiator
13 reviews

About Joshua No description set View full profile
Sarah Jenkins Sarah Jenkins
Lettings Manager
5 reviews

About Sarah We have the strongest desire to improve the way that our industry and our branches operate. We feel our service and image are superior to any of our competitors, an award-winning formula that, for our View full profile
Senka Dragicevic Senka Dragicevic
Lettings Negotiator
35 reviews

About Senka Senka has an enviable track record in sales and customer service. She will be more than happy to help you with any aspect of the lettings process. View full profile
Stephanie Johnston Stephanie Johnston
Administration Support
0 reviews

About Stephanie Provides an instrumental role in ensuring your property is displayed to its full potential. Your satisfaction is her end goal. View full profile
Isobel Carter Isobel Carter
Property Management
1 reviews

About Isobel Isobel joined smarthomes in 2005 and already had a wealth of experience within the lettings industry. She demonstrates great listening capabilities which is fundamental in her role. View full profile
Jenny Collett Jenny Collett
Accounts Manager
0 reviews

About Jenny From experience in running her own successful lettings company, Jenny brings a wealth of knowledge and accuracy to the Property Management Team. View full profile
Tracey Roberts Tracey Roberts
Applications Co-ordinator
1 reviews

About Tracey Tracey is the longest serving member of staff having been with us since the outset. Originally in the sales team, she now successfully co-ordinates all the lettings applications. View full profile
Jackie Jenkins Jackie Jenkins
Inventory Clerk
13 reviews

About Jackie With almost 20 years experience in the property industry, Jackieรƒยขรขโ€šยฌรขโ€žยขs attention to details ensures your most valuable asset is well looked after View full profile
Hannah Delaney Hannah Delaney
Trainee Lettings Negotiator
2 reviews

About Hannah The newest member of the team, Hannah comes with a positive attitude and a strong desire to achieve. She is rapidly expanding her knowledge of the lettings industry. View full profile
Gill Smart Gill Smart
Viewing Representative
3 reviews

About Gill Gill assists with the all-important viewing process, guiding prospective purchasers around their new home! View full profile
Lynnette Somers - upload your photo Lynnette Somers
1 reviews

About Lynnette No description set View full profile
Kelly Cartwright Kelly Cartwright
Maintenance Co-Ordinator
0 reviews

About Kelly Kelly has worked within the property industry for over six years and in that time has experienced every aspect of property maintenance. She relishes a challenge and always has our Clients best interes View full profile
Gemma Byrne Gemma Byrne
Sales and Lettings Assistant
6 reviews

About Gemma Gemma has worked for Smart Homes for over two years and is currently studying for her diploma in Residential Sales. Gemma possesses all the knowledge necessary to help you find your perfect home. View full profile
Peter Haden Peter Haden
Viewings Representative
0 reviews

About Peter Peter boasts a number of interests within the local community and is currently President of Wake Green Football Club. He joined Smart Homes in 2014 and takes huge pride in helping our clients find the View full profile
Helen Harvey - upload your photo Helen Harvey
1 reviews

About Helen No description set View full profile
hannah smart - upload your photo hannah smart
0 reviews

About hannah No description set View full profile

Complaints Procedure

No procedure set.
Created at 1:45 PM 15/12/2014. Last updated at 4:09 PM 15/03/2016 by allAgents


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