Shirley Solihull, Solihull, B90
5/5, 725 reviews
99% recommended
97% sales valuation accuracy
98% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
Smart Homes is one of the leading estate agents in Solihull, South of Birmingham. Our office is located on the busy Stratford Road, just East of the Shirley train station. We cover property sales and lettings and mortgages in and around Solihull, Shirley and other areas of South Birmingham.Why ... show more Smart Homes is one of the leading estate agents in Solihull, South of Birmingham. Our office is located on the busy Stratford Road, just East of the Shirley train station. We cover property sales and lettings and mortgages in and around Solihull, Shirley and other areas of South Birmingham.

Why Smart Homes in Shirley?
This property firm was established in 1998. Since then we expanded to two estate and letting agent offices to be able to deliver a great personal service to our local community. We aim to deliver a completely tailored service for each individual client. This helps us pay attention to every detail of your enquiry and meet all of client needs.

All of our staff members are experts of the local property market and live locally in the Solihull community. We are an award-winning independent estate agency, as voted by customers. If you choose to work with Smart Homes, we will guide you every step of the way and keep you up-to-date with any changes regarding property sales or lettings. There are many more reasons why you should choose Smart Homes in Shirley. Our office is open much longer than any other local estate agents. In addition, we work 7 days a week, including weekends. We promise to appoint at least two people to one sale so that if one agent is in a meeting, you will be able to get a hold of someone and get required help.

Solihull area guide
This area is known as the Town in the Countryside. It is located East of Birmingham and is known as a unique metropolitan borough of Birmingham. Solihull attracts many people to the UK`s number one venue – National Exhibition Centre, where many concerts and exhibitions take place regularly. If you are thinking of buying a house in Solihull, you will see a large variety of semi-detached, detached and terraced houses, built in the 50s and 60s.
Smart Homes - Visit Our Website

Opening Hours
Address

Smart Homes
316 Stratford Road
Shirley,Solihull
West Midlands
B90 3DN
0121 744 4144

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 97% 98% £26,000 £26,995,000
Lettings 100% 99% £450 £1,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
52 0 27 1 420 4 200 3 17 1
Areas covered
  • B90
  • B14
  • B28
  • B13
  • B91
  • B47
  • B92
  • B93
  • B94
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
ARLA NALS TPOS Sales TPOS Lettings DPS TDS SAGEagent
Latest Properties

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“Positive experience for a first time buyer...”

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Oct 29,2020
Minithumbup
By: 'Umar Ali'
Oct 29,2020
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Had a good experience with Smart Homes. I'm a first time buyer and once I'd had an offer agreed on a property, I was helped through the process by a girl named Gemma who was always very helpful, friendly and responsive. There were some difficilt ...
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“Excellent customer service...”

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Oct 28,2020
Minithumbup
Jamie Smart
Emma
By: 'Linda'
Oct 28,2020
0 people found
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Right from the first contact we received excellent service from Smart Homes, totally customer focused. They have years of experience within the housing market, even before the branches could open we were able to speak to someone working from home who was very knowledgable and ...
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“Excellent service...”

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Oct 26,2020
Minithumbup
Helen
Jamie Smart
By: 'Sonya Jenkins'
Oct 26,2020
0 people found
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We sold a property through Smart Homes, Shirley. We mainly dealt with Jamie and Helen and they were excellent. Helen kept us informed on the progress on a weekly basis and always returned our calls. The rest of the team were also very helpful and ...
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“First time buyer...”

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Oct 24,2020
Minithumbup
Gemma
By: 'Anthony Cooper'
Oct 24,2020
0 people found
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We purchased our first property through Smart Homes Shirley, Solihull. From start to finish they were efficient, friendly and offered comprehensive advice and support to us as buyers. We received weekly updates on the purchase and were kept informed at all times. Highly recommend....
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“Choosing Smart homes was the best decision I made...”

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Oct 20,2020
Minithumbup
Helen
Joshua
By: 'Kris Townsend'
Oct 20,2020
0 people found
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Choosing Smart homes was the best decision I made in what turned out to be a very turbulent time in the housing market! We had a very steady stream of viewings on our property before and after the lockdown which resulted in a sale. They ...
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“Great service...”

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Oct 20,2020
Minithumbup
Helen
By: 'Marita Richardson'
Oct 20,2020
0 people found
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Thankyou so much, super efficient service. Would highly recommend. Special thanks to Helen for her regular updates, great customer service and friendliness....
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“Great experience...”

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Oct 19,2020
Minithumbup
Helen
By: 'Amy Crowson'
Oct 19,2020
0 people found
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Smart Homes were really great from start to finish. In particular, Helen was incredibly helpful and comforting throughout the whole process, even though we were buying a house in an extremely unsettling time. She kept us updated and made sure that we were aware of ...
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“This was the first time I had had dealings wi......”

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Oct 19,2020
Minithumbup
Helen
Jamie Smart
By: 'Susan Schofield'
Oct 19,2020
0 people found
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This was the first time I had had dealings with Smart Homes, and I was extremely pleased with the whole process for the successful sale of my late Father’s house. They were always very professional and kept me informed on a weekly basis, which ...
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“Big thanks to Smart Homes, they made this exp......”

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Oct 16,2020
Minithumbup
Helen
By: 'Muhammad Mudassar'
Oct 16,2020
0 people found
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Big thanks to Smart Homes, they made this experience Fabulous. Bunch of very professional, highly skilled and humble people who are ready to cross any limit in customer services. After sale service “OMG” mind blowing specially Helen Cole. She made this journey seamless and smooth. ...
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“Great service and communication...”

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Oct 09,2020
Minithumbup
Helen
By: 'lauren wallace'
Oct 09,2020
0 people found
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Great service, turned my sale around in 11 weeks! Staff were very friendly, informative and kept me in the loop with regular updates. Would highly recommend!...
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“Amazing company, their staff are of the highe......”

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Oct 05,2020
Minithumbup
By: 'Mrs McGuinness'
Oct 05,2020
0 people found
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Amazing company, their staff are of the highest standards and go above and beyond any and all expectations... Please try them 👌...
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“We purchased a home where Smart Homes were acting on ......”

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Oct 02,2020
Minithumbup
Helen
Gin
By: 'Martin'
Oct 02,2020
0 people found
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We purchased a home where Smart Homes were acting on behalf of the vendor. Both Gin and Helen were very helpful, and kept us updated at all times. Both a pleasure to speak to and always felt that we were listened to, even though they ...
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“Caring, professional and friendly. A pleasure to deal with....”

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Sep 30,2020
Minithumbup
Gemma
By: 'Andrew Wallis'
Sep 30,2020
0 people found
this helpful
Despite a difficult process and drawn out process selling my mother's home, Gemma remained patient and friendly throughout. The professionalism of Smart Homes shone through in the way they cared about us and our buyers. Highly recommend....
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“Smart Homes - Amazing Service...”

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Sep 28,2020
Minithumbup
Helen
Louise
By: 'Hannah Costin'
Sep 28,2020
0 people found
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Helen worked tirelessly with us to get our sale and purchase across the line. There was never a breakdown in communication and we always knew exactly what was going on. Very professional from start to finish. We would recommend the Smart Homes team to anyone ...
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“Smart Homes were excellent. We had lots of viewings followed by regular feedback....”

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Sep 18,2020
Minithumbup
Gemma
By: 'Gemma Marshall'
Sep 18,2020
0 people found
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Smart Homes were excellent. We had lots of viewings with regular feedback for the sale of my mothers house. I found all the staff we dealt with to be very professional and approachable, particularly Gemma who we found to be really efficient, particularly during the ...
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“Living some distance from the property to be ......”

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Sep 15,2020
Minithumbup
Emma
By: 'Maria Steele'
Sep 15,2020
0 people found
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Living some distance from the property to be purchased we were impressed with the excellent, clear communication from the viewings team who were very accommodating and reassuring. The professional approach stood out compared to our experience with other estate agents. Rob who did the viewings ...
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“Very good staff...”

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Sep 10,2020
Minithumbup
Helen
Nicola
By: 'Bee McRae'
Sep 10,2020
0 people found
this helpful
The sales and follow-up teams are very helpful and prompt in their response to all queries. They do their level best to help you, thus reducing your stress level....
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“Brilliant service from the team at Smart Home......”

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Sep 10,2020
Minithumbup
Simon
Emma
By: 'Kate Booth'
Sep 10,2020
0 people found
this helpful
Brilliant service from the team at Smart Homes. From the advice they gave me about getting my house ready for sale, to the efficient organisation of the viewings process I have been very impressed with the team. I always had calls and emails to confirm ...
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“A very professional service. Right from the s......”

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Sep 08,2020
Minithumbup
Jamie Smart
By: 'Bob Mansell'
Sep 08,2020
0 people found
this helpful
A very professional service. Right from the start when Jamie Smart came to value the property we felt we were receiving a very professional service, Jamie had obviously done his homework regarding the property. The photography and video were excellent in quality. We were kept ...
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“Property Purchase during lockdown...”

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Sep 08,2020
Minithumbup
Helen
Gemma
By: 'Tanzeel Sabahat'
Sep 08,2020
0 people found
this helpful
I found both Helen and Gemma to be extremely helpful in completing our house purchase. The purchase was delayed due to COVID but both Gemma and Helen kept me updated throughout the whole process and were very helpful in communicating with the vendor's solicitors. I ...
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“We are delighted with the professional servic......”

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Sep 08,2020
Minithumbup
Simon
By: 'Guy Widman'
Sep 08,2020
0 people found
this helpful
We are delighted with the professional service offered by Simon at Smart Homes and cannot recommend highly enough his and the Shirley office's services....
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“Sold my property in 10 days at asking price! ......”

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Sep 08,2020
Minithumbup
Joshua
Simon
By: 'Anna'
Sep 08,2020
0 people found
this helpful
Sold my property in 10 days at asking price! A very efficient team that delivers exactly what promises. The valuation by Josh was spot on with the perfect expalnation of how the process works. Photos taken by Simon were very professional I felt that always helps ...
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“I must say what a great team at smart homes, ......”

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Sep 07,2020
Minithumbup
Louise
Emma
By: 'Lexie Hardwick'
Sep 07,2020
0 people found
this helpful
I must say what a great team at smart homes, I was always wary when it came to choosing the right agent to sell my home, but Louise Lane was great and always there to speak to. Emma negotiated the offers we received and guided ...
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“Excellent customer service, sold my home in a......”

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Sep 07,2020
Minithumbup
Emma
Louise
By: 'Tom Daffurn'
Sep 07,2020
0 people found
this helpful
Excellent customer service, sold my home in a week and also secured the one we wanted to buy with smart homes. Also arranged mortgage with Louise so great all under one roof. Cant thank the team enough...
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“From start to finish everyone that was involv......”

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Aug 31,2020
Minithumbup
By: 'Christopher'
Aug 31,2020
0 people found
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From start to finish everyone that was involved with our house sale was very professional , I would definitely recommend Smart homes to anyone who ids thinking of selling there property...
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Staff picture Helen
(380)
Staff picture Jamie Smart
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Staff picture Emma
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Staff picture Joshua
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Staff picture Gin
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Staff picture Russell
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Staff picture Louise
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Staff picture Louise
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Staff picture Simon
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Staff picture Gemma
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Staff picture Nicola
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

1. The initial point of contact for all complaints is either Emma Daffurn (sales) or Mark Farebrother (lettings) who can be contacted at the branch. The complainant should be provided with their full name, address and contact details.
2. Even if initially made orally, all complainants should be asked, if at all possible, to submit their own complaint in writing.
3. Emma or Mark will acknowledge any complaint promptly, within 24 hours, with a formal written outcome being submitted to the complainant within 7 working days.
4. If the complainant remains dissatisfied, the complaint will be passed to Jamie Smart (Director) who will conduct a speedy, separate and detached review of the complaint.
5. Following this in-house review, a final written statement including any offer made, will be sent to the complainant.
6. Where this still does not satisfy the customer, this becomes the “Deadlock Letter” and will be accompanied by details of how the matter can be referred to The Property Ombudsman (TPO), Milford House, 43-55 Milford Street, Salisbury, Wiltshire, SP1 2BP. Tel: 01722 333306
7. Customers may be given a copy of this in-house procedure.
Last updated at 9:56 AM 02/10/2017 by emma daffurn

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Branch - Shirley Solihull, Solihull, B90