• Helen Sizer
    Helen Sizer
  • Jamie Smart
    Jamie Smart
  • Emma Daffurn
    Emma Daffurn
  • Joshua Field NEAEA
    Joshua Field NEAEA
  • Sarah Jenkins
    Sarah Jenkins
  • Senka Dragicevic
    Senka Dragicevic
  • Stephanie Johnston
    Stephanie Johnston
  • Jenny Collett
    Jenny Collett
  • Tracey Roberts
    Tracey Roberts
  • Jackie Jenkins
    Jackie Jenkins
  • Kelly Wright
    Kelly Wright
  • Alan Johnson
    Alan Johnson
  • claim your profile
    Gin Kaur
  • Gin Kaur
    Gin Kaur
  • claim your profile
    Louise Lewis
  • David McLoughlin
    David McLoughlin
  • Mark Farebrother
    Mark Farebrother
  • Jo Egan
    Jo Egan
  • claim your profile
    Sharon Mooney
  • Alan
    Alan
  • upload your photo
    Catherine
  • Louise Lane
    Louise Lane
  • upload your photo
    Sharon Mooney
  • upload your photo
    Jo Egan
  • upload your photo
    Gemma
Smart Homes is a local, award winning, independent Estate Agent specialising in sales and lettings in the Shirley, Dickens Heath, Solihull and surrounding area.
Smart Homes

316 Stratford Road Shirley, Solihull
West Midlands
B90 3DN

0121 744 4144
www.smart-homes.co.uk

Properties for Sale
Properties to Rent

“ Extremely friendly whilst keeping professional throughout one of the toughest most stressful times of your life.... ”

May 23,2018
Minithumbdown
Jamie Smart
By: 'R Deasley'
May 23,2018
0 people found
this helpful
Having dealt with Jamie and his team over the years their brand and business has grown so much since I purchased my first property in 2005. Jamie leads a highly professional and friendly team!...
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“ Renting property... ”

May 23,2018
Minithumbup
Senka Dragicevic
Alan Johnson
By: 'H sharma'
May 23,2018
0 people found
this helpful
Very good service Staff always responded to question efficiantly and all issue handled professionally. Overall very smooth process and would recommend to others....
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“ Excellent service and wonderful experience... ”

May 21,2018
Minithumbup
Louise Lewis
Jackie Jenkins
By: 'Melissa'
May 21,2018
0 people found
this helpful
I have purchased a house listed with Smart Homes and from my first viewing, through the process to completion, all of the the agents I spoke with were fantastic, helpful and supportive. A really friendly and professional service from beginning to end. Wouldn't hesitate ...
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Comment on agent fees
N/A
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“ I couldn't recommend them highly enough!... ”

May 16,2018
Minithumbup
Helen Sizer
Jamie Smart
By: 'Chris Adcock'
May 16,2018
0 people found
this helpful
From the first valuation through to the after sales service Smarthomes have excelled themselves. Jamie came round originally and gave us some great advice and a thorough valuation (this later proved to be very accurate). His knowledge of the local area and the potential buyers ...
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Comment on agent fees
The fees were reasonable, especially for the service they give.
Was this helpful? Yes

“ Saved the day!... ”

May 09,2018
Minithumbup
Jamie Smart
Joshua Field NEAEA
By: 'Sarah'
May 09,2018
0 people found
this helpful
Jamie and his amazing stepped in urgently after our first agent really let us down. Had our house sold within 10 days. Friendly, honest, service and very reassuring....
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“ Outstanding service our... ”

May 09,2018
Minithumbup
Helen Sizer
Joshua Field NEAEA
By: 'Nick and Neil'
May 09,2018
0 people found
this helpful
Our experience started with Josh, a really friendly and helpful salesman with a good nature and a humour to match. He took the time to make sure all our needs were met. Josh then handed us over to Helen after our offer was accepted who ...
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“ Great service and support... ”

May 04,2018
Minithumbup
By: 'Steve'
May 04,2018
0 people found
this helpful
The road to selling a property can be a rocky experience, Fortunately the staff at Smart Homes Shirley helped smooth that out at all stages of the process and were well worth staying with....
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Comment on agent fees
good
Was this helpful? Yes

“ Not very helpful... ”

May 04,2018
Minithumbup
By: 'Tom & Eva'
May 04,2018
0 people found
this helpful
Me and my partner are looking to buy our first home so we arranged a viewing couple days ago. When we arrived, the first thing the lady showing us the property said was that she has got another viewing to go to shortly so this ...
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“ Great personal service... ”

May 03,2018
Minithumbup
Helen Sizer
By: 'Parmi'
May 03,2018
0 people found
this helpful
Helen kept us informed throughout the buying process. She took the time to ensure we knew what was happening in the other parts of the chain. If we sell in future, we'd seriously consider Smart Homes....
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Comment on agent fees
N/A
Was this helpful? Yes

“ Very helpful service and fought hard to ensure we got the property we wanted... ”

May 03,2018
Minithumbup
Louise Lane
Louise Lewis
By: 'James Thompson'
May 03,2018
0 people found
this helpful
We were very impressed with both Louises that we dealt with for our purchase. Louise Lane fought hard to ensure that we got the property we were after as we were given a timescale to agree a sale on our property that we had to ...
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“ Excellent Service... ”

May 03,2018
Minithumbup
Emma Daffurn
Gin Kaur
By: 'Rav Thearia'
May 03,2018
1 people found
this helpful
I viewed a house through Smart Homes. Emma kindly arranged a viewing for me immediately. I popped to the office to talk to someone to make an offer. Again Emma saw me immediately and was happy to help. My offer was accepted, and there after ...
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“ Excellent customer service and support... ”

May 02,2018
Minithumbup
Emma Daffurn
Helen Sizer
By: 'Ami Hardwick'
May 02,2018
0 people found
this helpful
Both Emma and Helen are a credit to Jamie at Smart Homes, both friendly and were always happy to deal with any queries I had and kept me informed regularly about the progress of our sale. I would highly recommend the services of smart homes, ...
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Comment on agent fees
Great, really reasonable
Was this helpful? Yes

“ Great experience of selling with Smart Homes... ”

May 02,2018
Minithumbup
By: 'Lewis'
May 02,2018
0 people found
this helpful
Smart Homes managed my sale from start to finish exceptionally well. The team were regularly in contact to provide progress updates, feedback and even suggestions to help my property sell. I found them very professional and always helpful, I would highly recommend them to others ...
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Comment on agent fees
Good, as per the markey average
Was this helpful? Yes

“ Fantastic service throughout... ”

May 01,2018
Minithumbup
Gemma
By: 'Gem C'
May 01,2018
0 people found
this helpful
Was really pleased with the service we received through the whole process. Even after the sale when a cheque was found and safely returned to us. Would definitely recommend and use again....
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Comment on agent fees
Fees were fair in comparison to others.
Was this helpful? Yes

“ Through a very stressful time, Smart Homes kept us updated at all times.... ”

May 01,2018
Minithumbup
Helen Sizer
Jamie Smart
By: 'Mr and Mrs Savage'
May 01,2018
0 people found
this helpful
Helen Sizer went above our expectations of an agent. During this very stressful experience she kept us updated at all times....
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Comment on agent fees
Good
Was this helpful? Yes

“ 34 Park Avenue... ”

Apr 30,2018
Minithumbup
Senka Dragicevic
Alan Johnson
By: 'LS'
Apr 30,2018
0 people found
this helpful
Senka and Alan have both being very supportive and helpful through the full process of me and my family relocating in the UK. They did a great job to help me to rent my dream house in Solihull, despite the difficulties associated to an international ...
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“ Excellent customer service!!... ”

Apr 30,2018
Minithumbup
Helen Sizer
By: 'SSJ'
Apr 30,2018
0 people found
this helpful
Helen has always kept us informed throughout our house purchase process and chased both solicitors to help speed things up. Our purchase took much longer than expected but her friendly and positive approach reassures us that things are going the right direction. Thank you so ...
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Comment on agent fees
N/A
Was this helpful? Yes

“ Excellent... ”

Apr 30,2018
Minithumbup
Emma Daffurn
Helen Sizer
By: 'Lucy daffurn'
Apr 30,2018
0 people found
this helpful
Fantastic service from start to finish. Professional and a high standard of knowledge and advise given. No matter how many questions I had the time and support was first class. Thank you 😊...
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Comment on agent fees
Good
Was this helpful? Yes

“ Very helpful and efficient... ”

Apr 26,2018
Minithumbup
Senka Dragicevic
Alan Johnson
By: 'Pramiit'
Apr 26,2018
0 people found
this helpful
Needed a good service which has been given by Senka, and she has a great knowledge of the area and price points for properties in the area...
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Comment on agent fees
Good
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“ Highly recommend... ”

Apr 24,2018
Minithumbup
By: 'Julie'
Apr 24,2018
0 people found
this helpful
Excellent service throughout with Smart Homes. In our experience the staff were very polite, efficient and their excellent communication ensured we were kept update with the progress at all times.A 5* service and would highly recommend Smart Homes....
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Comment on agent fees
Fees very reasonable.
Was this helpful? Yes

“ Thank you... ”

Apr 24,2018
Minithumbup
Helen Sizer
Jackie Jenkins
By: 'Amanda'
Apr 24,2018
0 people found
this helpful
I would like to send special thanks to Helen and Jackie as they have reassured me throughout the whole process. They have maintained freindly and proffesional which is so needed when stress levels hit an all time high....
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Comment on agent fees
Neither good or bad. Has to be done
Was this helpful? Yes

“ Customer service is 2nd to none !... ”

Apr 20,2018
Minithumbup
Emma Daffurn
Helen Sizer
By: 'Theresa'
Apr 20,2018
0 people found
this helpful
Fabulous customer service from the staff at the Shirley branch. Special mention to Emma Daffurn. All the Ps - Polite, professional & pleasant and always got back to me promptly when I had a query. Helen Sizer, again an excellent member of staff. Constant updates ...
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Comment on agent fees
Average compared with other enquiries that I made when choosing an agent at beginning of the process.
Was this helpful? Yes

“ Excellent Customer Service... ”

Apr 18,2018
Minithumbup
Helen Sizer
By: 'Holly'
Apr 18,2018
0 people found
this helpful
I am delighted with the customer service I received all the way through the process. Helen was always true to her word, following through for updates and calling me back even if it was simply to put my mind at ease. This meant that often ...
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Comment on agent fees
Good
Was this helpful? Yes

“ Faultless !... ”

Apr 17,2018
Minithumbup
Gin Kaur
By: 'Michael'
Apr 17,2018
0 people found
this helpful
I had carefully considered whether to use one of the new "on-line" agents, as I was happy to do most of the "selling" myself. But I felt that the availability of face-to-face help from the point of sale to exchange of ...
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Comment on agent fees
The % commission fee was clearly explained and easily understood, and I thought it was reasonable
Was this helpful? Yes

“ An excellent experience... ”

Apr 17,2018
Minithumbup
Helen Sizer
By: 'Natalie Poole'
Apr 17,2018
0 people found
this helpful
Smart Homes made selling my flat a smooth process. They were always in communication with both me and my buyer, efficient and helpful. I couldn't recommend them more highly. They are all so knowledgable about the area and the whole process. I wouldn't ...
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Comment on agent fees
Good
Was this helpful? Yes

“ Excellent... ”

Apr 16,2018
Minithumbup
Helen Sizer
By: 'Barbara ward'
Apr 16,2018
0 people found
this helpful
I cannot state enough how helpful and patient helen has been throughout the whole process of the sale and the help of purchasing a flat, for a dear elderly friend of mine,that has anxiety issues etc I would 100% recommend smart homes to either purchase ...
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Comment on agent fees
Fair
Was this helpful? Yes

“ Supportive... ”

Apr 12,2018
Minithumbup
By: '0121'
Apr 12,2018
0 people found
this helpful
Jo has been very supportive to us through a difficult financial period, Liasing with our landlord to ensure both parties are looked after....
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Comment on agent fees
Good
Was this helpful? Yes

“ 2 day sale... ”

Apr 10,2018
Minithumbup
Joshua Field NEAEA
Louise Lane
By: 'JHC'
Apr 10,2018
0 people found
this helpful
We experienced a great service from Smart Homes and compared to previous estates agents we have dealt with, they really work as one team. You don't get allocated just one person, which means that if one team member is unavailable or out seeing other ...
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“ Friendly efficient staff... ”

Apr 05,2018
Minithumbup
Louise Lewis
By: 'Jennie'
Apr 05,2018
0 people found
this helpful
From day one i found Louise approachable and extremely helpful when dealing with my mortgage. Always willing to support with any enquiries and searched for the best option for me. Nothing was too much trouble....
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“ Professional service louise goes the extra mile... ”

Apr 05,2018
Minithumbup
Louise Lane
By: 'Maura'
Apr 05,2018
0 people found
this helpful
Excellent service - did not over promise however definitely over delivered . I would recommmend Louise wholeheartedly . The valuation was realistic and fair and all viewers were...
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Comment on agent fees
Good
Was this helpful? Yes
Areas covered
  • B90
  • B14
  • B28
  • B13
  • B91
  • B47
  • B92
  • B93
  • B94
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
99% customers were satisfied with fees 90% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: Β£14,695
  • Max: Β£4,000,000

Letting
  • Min: Β£0
  • Max: Β£240

NALS TPOS TDS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
39 0 23 1 196 1 77 0 11 0
Helen Sizer Helen Sizer
Office Manager
174 reviews

About Helen No description set View full profile
Jamie Smart Jamie Smart
Director
61 reviews

About Jamie No description set View full profile
Emma Daffurn Emma Daffurn
Instructions Manager
48 reviews

About Emma Emma possesses invaluable knowledge of the local area. This, together with her agency experience makes her an asset to Smart Homes Sales Team. View full profile
Joshua Field NEAEA Joshua Field NEAEA
Sales Negotiator
46 reviews

About Joshua No description set View full profile
Sarah Jenkins Sarah Jenkins
Lettings Director
6 reviews

About Sarah We have the strongest desire to improve the way that our industry and our branches operate. We feel our service and image are superior to any of our competitors, an award-winning formula that, for our View full profile
Senka Dragicevic Senka Dragicevic
Senior Lettings Negotiator
111 reviews

About Senka Senka has an enviable track record in sales and customer service. She will be more than happy to help you with any aspect of the lettings process. View full profile
Stephanie Johnston Stephanie Johnston
Administration Support
0 reviews

About Stephanie Stephanie provides an instrumental role in ensuring your property is displayed to its full potential. Your satisfaction is her end goal. View full profile
Jenny Collett Jenny Collett
Accounts Manager
0 reviews

About Jenny From experience in running her own successful lettings company, Jenny brings a wealth of knowledge and accuracy to the Property Management Team. View full profile
Tracey Roberts Tracey Roberts
Applications Co-ordinator
4 reviews

About Tracey Tracey is the longest serving member of staff having been with us since the outset. Originally in the sales team, she now successfully co-ordinates all the lettings applications. View full profile
Jackie Jenkins Jackie Jenkins
Contract Progressor
24 reviews

About Jackie With almost 20 years experience in the property industry, JackieΓƒΒ’Γ’β€šΒ¬Γ’β€žΒ’s attention to details ensures your most valuable asset is well looked after View full profile
Kelly Wright Kelly Wright
Property Manager
2 reviews

About Kelly Kelly has worked within the property industry for over six years and in that time has experienced every aspect of property maintenance. She relishes a challenge and always has our Clients best intere View full profile
Alan Johnson Alan Johnson
Lettings Negotiator
8 reviews

About Alan Alan started in estate agency career over seven years ago and is a welcomed addition to the Smart Homes team. His experience in agency means that he shows real empathy with our clients and truly care View full profile
Gin Kaur - upload your photo Gin Kaur
5 reviews

About Gin No description set View full profile
Gin Kaur Gin Kaur
Contract Progressor
18 reviews

About Gin After 14 years working for a local competitor, Gin joined Smart Homes bringing with her a β€œcan do” attitude that has wholly complemented the current sales team. Gin works alongside Helen and Jack View full profile
Louise Lewis Louise Lewis
Mortgage Consultant
5 reviews

About Louise Louise has worked within the Financial Services Industry for over 15 years and brings with her a wealth of experience and expertise to smartmortgages. Louise will be happy to meet you at the office or View full profile
David McLoughlin David McLoughlin
david@smart-homes.co.uk
1 reviews

About David David has been working with Smart Homes for five years on a part time basis and we are extremely pleased that he has now joined the team full time. David brings with him a wealth of knowledge on the View full profile
Mark Farebrother Mark Farebrother
Senior Property Manager
0 reviews

About Mark Mark has worked in Estate Agency for over 21 years and, like Jo, joined Smart Homes in 2017 after working for a local competitor He is best placed to offer help and support to any Landlord or tenant View full profile
Jo Egan Jo Egan
Property Manager
17 reviews

About Jo Jo joined Smart Homes in 2017 after working for two years in the lettings industry for a local competitor. Jo’s organised and methodical approach means that clients are assured that they are in the View full profile
Sharon Mooney Sharon Mooney
Property Manager
3 reviews

About Sharon Sharon joined Smart Homes in 2016 and has proven herself to be a real asset to the team. As a Property Manager, Sharon is the first port of call for any Landlord looking for advice on their tenancies View full profile
Alan Alan
8 reviews

About Alan No description set View full profile
Catherine  - no image available Catherine
1 reviews

About Catherine No description set View full profile
Louise Lane Louise Lane
Sales Manager
5 reviews

About Louise No description set View full profile
Sharon Mooney - no image available Sharon Mooney
1 reviews

About Sharon No description set View full profile
Jo Egan - no image available Jo Egan
1 reviews

About Jo No description set View full profile
Gemma  - no image available Gemma
1 reviews

About Gemma No description set View full profile
karen  - no image available karen
1 reviews

About karen No description set View full profile

Fees

No fees set.
Last updated at 9:56 AM 02/10/2017 by emma daffurn

Complaints Procedure

No procedure set.
Last updated at 9:56 AM 02/10/2017 by emma daffurn

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Branch - Shirley Solihull, Solihull, B90