• Helen Sizer
    Helen Sizer
  • Jamie Smart
    Jamie Smart
  • Emma Daffurn
    Emma Daffurn
  • Joshua Field NEAEA
    Joshua Field NEAEA
  • Sarah Jenkins
    Sarah Jenkins
  • Senka Dragicevic
    Senka Dragicevic
  • Stephanie Johnston
    Stephanie Johnston
  • Jenny Collett
    Jenny Collett
  • Tracey Roberts
    Tracey Roberts
  • Jackie Jenkins
    Jackie Jenkins
  • Kelly Wright
    Kelly Wright
  • Alan Johnson
    Alan Johnson
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    Gin Kaur
  • Gin Kaur
    Gin Kaur
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    Gemma Byrne
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    Louise Lewis
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    Paul Beard ARLA
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    David McLoughlin
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    Mark Farebrother
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    Jo Egan
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    Sharon Mooney
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    Isobel Carter
Smart Homes is a local, award winning, independent Estate Agent specialising in sales and lettings in the Shirley, Dickens Heath, Solihull and surrounding area.
Smart Homes

316 Stratford Road Shirley, Solihull
West Midlands
B90 3DN

0121 744 4144
Oct 17,2017
Minithumbup
Gin Kaur
By: 'Gail'
Oct 17,2017
0 people found
this helpful
Excellent service throughout the sale to completion. Provided weekly feedback with regard to viewings. A special thanks to Gin for excelling in her duties in liasing between parties to ensure completion!...
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Comment on agent fees
Good
Was this helpful? Yes
Oct 16,2017
Minithumbup
Gin Kaur
Joshua Field NEAEA
By: 'Charlotte'
Oct 16,2017
0 people found
this helpful
Fantastic support from start to finish from everyone at the Shirley Office but especially Josh, Emma and Gin. Very professional, approachable, good communication and helpful. I bought and sold with Smart Homes and would thoroughly recommend them. Thank you so much...
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Comment on agent fees
Good
Was this helpful? Yes
Oct 01,2017
Minithumbup
Joshua Field NEAEA
Jamie Smart
By: 'Neil Morgan'
Oct 01,2017
0 people found
this helpful
A fantastic experience from start to finish. Excellent customer service throughout. Always keen to help. I can fully recommend them for their overall service....
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Was this helpful? Yes
Sep 27,2017
Minithumbup
Joshua Field NEAEA
By: 'Trish W'
Sep 27,2017
0 people found
this helpful
I am absolutely delighted with Joshua and his team at Smart Home Shirley. Sold my flat in record time after it had been with another agent for several months without any success. First class and very professional team!...
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Comment on agent fees
Good
Was this helpful? Yes
Sep 01,2017
Minithumbup
Senka Dragicevic
By: 'James'
Sep 01,2017
1 people found
this helpful
Senka helped us through the process of renting our property while we are away. She walked us through step by step in a professional and friendly manner, leaving us with no doubt that our property was in safe hands....
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Comment on agent fees
Comparable
Was this helpful? Yes
Aug 31,2017
Minithumbup
Joshua Field NEAEA
By: 'Geoff'
Aug 31,2017
2 people found
this helpful
Josh was efficient with his dealings with our queries and dealt efficiently with several offers that we received on the property ultimately accepting a slightly higher offer than the valuation...
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Comment on agent fees
about average not too much negotiation
Was this helpful? Yes
Aug 30,2017
Minithumbup
Helen Sizer
Jamie Smart
By: 'Martina keane'
Aug 30,2017
3 people found
this helpful
Jamie & helen were particularly helpfull and gave me extremely helpfull advise when I sold my home and bought a new home recently. I just couldn't thank all the Smart Homes team enough. They all made the process completely stress free. What a friendly team....
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Comment on agent fees
Good
Was this helpful? Yes
Aug 30,2017
Minithumbup
Jackie Jenkins
Gin Kaur
By: 'Danielle'
Aug 30,2017
3 people found
this helpful
Gin and Jackie are really knowledgeable, helpful and friendly when we was buying our new home. I was always kept up to date with what was happening and given good advice when it was needed....
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Was this helpful? Yes
Aug 29,2017
Minithumbup
Gin Kaur
Helen Sizer
By: 'Tracey'
Aug 29,2017
3 people found
this helpful
Gin and Helen and all the other agents in the office are really knowledgeable, helpful and friendly, even when I was asking silly questions. I was always kept up to date with what was happening and given good advice when it was needed. They guided me through when things got difficult and made the whole process a lot easier than I thought it would be....
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Comment on agent fees
I must admit that I thought it was expensive at first, especially when compared to online estate agents, but the service and help and advice I received was well worth the fee.
Was this helpful? Yes
Aug 29,2017
Minithumbup
Jamie Smart
Helen Sizer
By: 'LB'
Aug 29,2017
3 people found
this helpful
A first class service from start to finish. A professional and accurate valuation from Jamie Smart which lead to multiple offers. Helen provided an excellent service offering assistance and advice when needed, leading the sale smoothly through to exchange and completion. A great team providing an excellent service, highly recommended....
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Comment on agent fees
Good
Was this helpful? Yes
Aug 26,2017
Minithumbup
Helen Sizer
By: 'Matthew & Gemma'
Aug 26,2017
3 people found
this helpful
As purchasers, we were very pleased with the service received from everyone at Smart Homes, and Helen in particular. We found them to be courteous and efficient and they dealt with us in an open manner - we didn't feel at all hustled or misled in any way. All our enquiries were dealt with promptly and any issues we raised were handled sympathetically and thoroughly, even though we were not their paying clients. Over all we found them more helpful and effective to deal with than our own agents! W...
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Comment on agent fees
N/A
Was this helpful? Yes
Aug 25,2017
Minithumbup
Helen Sizer
By: 'Michelle'
Aug 25,2017
2 people found
this helpful
We recently sold our house in Kings Norton through Smart Homes. It took 2 afternoons of viewings to secure offers on our property. We were kept fully informed throughout the process and found Helen Sizer to be really professional and friendly....
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Comment on agent fees
Very reasonable
Was this helpful? Yes
Aug 24,2017
Minithumbup
Helen Sizer
By: 'Sue'
Aug 24,2017
2 people found
this helpful
We have just completed on the sale of our property through Smart Homes Shirley. From the very first phone call Smart Homes have excelled in their customer service. One member of staff really stands out for us through the process and that has been Helen Sizer. She has kept us SO well informed, been in constant contact via email/ phone and has gone beyond what she had to do in order to make the sale of our house as smooth as possible. She really is a credit to the Shirley office! We would recommen...
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Was this helpful? Yes
Aug 23,2017
Minithumbup
Helen Sizer
By: 'Atul'
Aug 23,2017
2 people found
this helpful
I recently bought a 2 bed / 2 bath apartment in dickens heath, solihull through smart homes in shirley. Services provided by Helen and Jackie was really great, i would highly recommend them....
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Was this helpful? Yes
Aug 23,2017
Minithumbup
Emma Daffurn
Gin Kaur
By: 'Rob & Di'
Aug 23,2017
2 people found
this helpful
We may be slightly biased in writing this review as our daughter works for Smart Homes. We have just moved from an area that Smart Homes do not regularly cover and we were hesitant about using Smart Homes as they were not really known to the area, however Emma sold Smart Homes to us advising that customer service & experience is key when selling your home, its not all about location of an office. We truly believe that without the excellent photos, help and guidance from Emma the sale of ou...
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Comment on agent fees
reasonable fee
Was this helpful? Yes
Aug 18,2017
Minithumbup
By: 'GW'
Aug 18,2017
3 people found
this helpful
I was extremely pleased with buying a property through Smartmove. They were professional, polite and did everything possible to make the move go through smoothly. I would certainly consider using them should I wish to sell a property....
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Comment on agent fees
N/A
Was this helpful? Yes
Aug 18,2017
Minithumbup
Helen Sizer
Louise Lewis
By: 'Leanne and Darren'
Aug 18,2017
3 people found
this helpful
Helen was amazing from start to finish whilst selling my home.. The house I was buying was being sold with a terrible estate agent and Helen went above and beyond what was asked of her to get me the information about my onward purchase which she didn't need to. Louise the mortgage broker was also fantastic and really helped us when we were having problems. If it wasn't for smart homes I dread to think what situation we would be in now. Everyone in the office is lovely and friendly too. Ok...
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Comment on agent fees
Worth it for the work they put in
Was this helpful? Yes
Aug 11,2017
Minithumbup
Helen Sizer
By: 'Aaron and Hayley'
Aug 11,2017
2 people found
this helpful
We purchased our home through smart home and they were fantastic from start to finish. The estate agents we used to sell our home were terrible but helen went above and beyond to help us sell our and finalise our deal. Without her help we may not have found our dream home. If we move house again We will sell through smart homes without a doubt!...
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Was this helpful? Yes
Aug 08,2017
Minithumbup
Helen Sizer
By: 'Keith and Maria'
Aug 08,2017
2 people found
this helpful
Smart Homes have recently completed the sale of our home. Helen has been more than helpful and supportive when matters have become a little testing. The rest of the team were always friendly and helpful....
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Comment on agent fees
More than happy considering the service that you receive.
Was this helpful? Yes
Aug 04,2017
Minithumbup
Helen Sizer
By: 'Imran'
Aug 04,2017
2 people found
this helpful
I recently purchased a property through Smart homes. Helen was absolutely fantastic throughout the process and I could not have asked more for how she made quite a stressful process relatively hassle free. Helen was extremely helpful and supportive. She kept me informed throughout the process and always called me back when she said she would. The service provided was impeccable and highly recommended....
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Was this helpful? Yes
Aug 02,2017
Minithumbup
Helen Sizer
By: 'Mrs Singh'
Aug 02,2017
2 people found
this helpful
Professional and excellent customer service! Will so recommend them to anyone! Have used their letting and sales team who are so helpful!...
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Comment on agent fees
Reasonable fees
Was this helpful? Yes
Jul 28,2017
Minithumbup
Senka Dragicevic
Helen Sizer
By: 'A WOODWARD'
Jul 28,2017
2 people found
this helpful
From Sales through to completion, I couldn't have asked for more from Smart Homes. The Agents went way, way, way above & beyond just handling the sale; they dealt with endless to calls to both parties' Solicitors and kept the sale together. I cannot be any more thankful I chose Smart Homes and cannot recommend them enough. Thank you again....
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Comment on agent fees
Taking into account the initial consultation, knowledge of the area, advertising exposure, access to waiting buyers, professionalism & knowledge/accessibility of staff, the fee was extremely good value.
Was this helpful? Yes
Jul 26,2017
Minithumbup
Helen Sizer
By: 'Martin Colder'
Jul 26,2017
2 people found
this helpful
Helen is a first class representative for Smart Homes. She provided me with a highly professional service that was friendly and very helpful. Helen supported me through a stressful process by providing a vital link between the buyer, the solicitor and myself. Her manner and approach to communicating with clients is brilliant. I would not hesitate to recommend her to prospective clients....
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Comment on agent fees
Pretty reasonable - they appear to be in line with typical charges.
Was this helpful? Yes
Jul 24,2017
Minithumbup
Helen Sizer
By: 'K Yafai'
Jul 24,2017
2 people found
this helpful
I have recently bought a spectacular property, from yourselves with the help of Helen. Helen has been a great help and has had a considerate amount of paitence and has been determined to help us from the day we raised our interest for the property. Helen has been very cooperative with me and has constantly been in contact regarding the property. Helen has been persistent with her fantastic help and has been precise, accurate and devoted to her profession. Thank you Helen....
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Comment on agent fees
Good
Was this helpful? Yes
Jul 21,2017
Minithumbup
Helen Sizer
By: 'Keith Williams'
Jul 21,2017
2 people found
this helpful
Its probably not said very often that buyers & sellers have a good experience with their Estate Agent, well here the book has been re written. Working with Helen on progressing buying & selling has been a delight, at times when I was about to loose my calm, Helen provided a steadying hand, kept a clear head & got on with what needed to be done. There were a few problems along the way & Helen tackled them in her positive & precise way. Thank you Helen. Jamie started the ball r...
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Comment on agent fees
Fees charged were fair & I have to say Smarts earned their money on these transactions
Was this helpful? Yes
Jul 19,2017
Minithumbup
Senka Dragicevic
By: 'TT'
Jul 19,2017
2 people found
this helpful
Smart Homes is a fantastic letting agent and Senka really is a valuable asset to the team at Smart Homes. Senka is always very professional, polite and honest. My contact with Senka has usually been around the marketing of a property to let out. She has always given me her honest opinion on how much I might expect to rent the property out for, what type of prospective tenant the property might attract and other useful advice such as how far to go with decoration and finishing touches. I always t...
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Comment on agent fees
Appears to be in line with other agents in the local area
Was this helpful? Yes
Jul 19,2017
Minithumbup
Helen Sizer
Joshua Field NEAEA
By: 'Mr A'
Jul 19,2017
2 people found
this helpful
I cannot recommend Smart Homes and Helen in particular highly enough. They say you never truly know how good someone is until things don't run smoothly. Well I now have the benefit of having exchanged when it was in serious doubt I'd ever be typing this review. A more caring, professional and diligent individual you couldn't wish to deal with. Helen is a huge credit to Smart Homes who I would recommend without hesitation....
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Comment on agent fees
N/a
Was this helpful? Yes
Jul 14,2017
Minithumbup
Jamie Smart
Jackie Jenkins
By: 'Iain and Sabrina'
Jul 14,2017
2 people found
this helpful
Initial meeting was with Jamie Smart who i found to be very professional and knowledgeable whilst at the same time being easy going which Is why I choose this agent. Following acceptance of an offer Barbara, Jackie and Jin kept us well informed with developments Unfortunately due to both my solicitor and these agents not being informed until near the end of the process that the chain was much longer than we thought the chain came very close to collapsing. The above individuals worked tirelessly...
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Comment on agent fees
Good
Was this helpful? Yes
Jul 13,2017
Minithumbup
Helen Sizer
Jamie Smart
By: 'Middleton'
Jul 13,2017
2 people found
this helpful
Jamie Smart was our first point of contact when he valued our property. He was professional, approachable and very down to earth. We cannot thank Jamie enough for providing exceptional support to a very sensitive situation before the house was placed on the market. They found a buyer after the first block viewing offering us the asking price. Helen Sizer has been wonderful, providing us with weekly updates and as we approached Exchange of Contracts we received daily updates. She was constant...
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Comment on agent fees
Good
Was this helpful? Yes
Jul 12,2017
Minithumbup
Gin Kaur
By: 'Andreea & Adrian Florescu'
Jul 12,2017
2 people found
this helpful
I have had the pleasure to work close with SMART HOMES when both myself and my husband decided to start looking for the right house to buy as first time buyers. The agents where extremely professional and supportive throughout the whole process of purchasing our new home. They have found us the right house, they arranged the viewing at a convenient time for both myself and my husband and they have shown great support and assistance whenever we had questions that needed further clarifications fro...
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Was this helpful? Yes
Areas covered
  • B90
  • B14
  • B28
  • B13
  • B91
  • B47
  • B92
  • B93
  • B94
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
99% customers were satisfied with fees 93% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: Β£14,695
  • Max: Β£875,000

Letting
  • Min: Β£0
  • Max: Β£240

NALS TPOS TDS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
32 0 20 1 136 0 56 0 6 0
Helen Sizer Helen Sizer
Office Manager
130 reviews

About Helen No description set View full profile
Jamie Smart Jamie Smart
Director
40 reviews

About Jamie No description set View full profile
Emma Daffurn Emma Daffurn
Instructions Manager
29 reviews

About Emma Emma possesses invaluable knowledge of the local area. This, together with her agency experience makes her an asset to Smart Homes Sales Team. View full profile
Joshua Field NEAEA Joshua Field NEAEA
Sales Negotiator
34 reviews

About Joshua No description set View full profile
Sarah Jenkins Sarah Jenkins
Lettings Director
6 reviews

About Sarah We have the strongest desire to improve the way that our industry and our branches operate. We feel our service and image are superior to any of our competitors, an award-winning formula that, for our View full profile
Senka Dragicevic Senka Dragicevic
Senior Lettings Negotiator
67 reviews

About Senka Senka has an enviable track record in sales and customer service. She will be more than happy to help you with any aspect of the lettings process. View full profile
Stephanie Johnston Stephanie Johnston
Administration Support
0 reviews

About Stephanie Stephanie provides an instrumental role in ensuring your property is displayed to its full potential. Your satisfaction is her end goal. View full profile
Jenny Collett Jenny Collett
Accounts Manager
0 reviews

About Jenny From experience in running her own successful lettings company, Jenny brings a wealth of knowledge and accuracy to the Property Management Team. View full profile
Tracey Roberts Tracey Roberts
Applications Co-ordinator
2 reviews

About Tracey Tracey is the longest serving member of staff having been with us since the outset. Originally in the sales team, she now successfully co-ordinates all the lettings applications. View full profile
Jackie Jenkins Jackie Jenkins
Contract Progressor
16 reviews

About Jackie With almost 20 years experience in the property industry, JackieΓƒΒ’Γ’β€šΒ¬Γ’β€žΒ’s attention to details ensures your most valuable asset is well looked after View full profile
Kelly Wright Kelly Wright
Property Manager
0 reviews

About Kelly Kelly has worked within the property industry for over six years and in that time has experienced every aspect of property maintenance. She relishes a challenge and always has our Clients best intere View full profile
Alan Johnson Alan Johnson
Lettings Negotiator
5 reviews

About Alan Alan started in estate agency career over seven years ago and is a welcomed addition to the Smart Homes team. His experience in agency means that he shows real empathy with our clients and truly care View full profile
Gin Kaur - upload your photo Gin Kaur
0 reviews

About Gin No description set View full profile
Gin Kaur Gin Kaur
Contract Progressor
7 reviews

About Gin After 14 years working for a local competitor, Gin joined Smart Homes bringing with her a β€œcan do” attitude that has wholly complemented the current sales team. Gin works alongside Helen and Jack View full profile
Gemma Byrne Gemma Byrne
Contract Progressor
0 reviews

About Gemma Gemma has worked for Smart Homes for three years and has now joined Helen and Jackie in the Post Sales team. You can be assured that Gemma possesses all the knowledge necessary to help you through th View full profile
Louise Lewis Louise Lewis
Mortgage Consultant
1 reviews

About Louise Louise has worked within the Financial Services Industry for over 15 years and brings with her a wealth of experience and expertise to smartmortgages. Louise will be happy to meet you at the office or View full profile
Paul Beard ARLA Paul Beard ARLA
Property Manager
0 reviews

About Paul Paul joined Smart Homes in July 2014 and brought with him over 20 years’ experience within the lettings industry. Paul’s attention to detail makes him an ideal Property Manager. View full profile
David McLoughlin David McLoughlin
david@smart-homes.co.uk
0 reviews

About David David has been working with Smart Homes for five years on a part time basis and we are extremely pleased that he has now joined the team full time. David brings with him a wealth of knowledge on the View full profile
Mark Farebrother Mark Farebrother
Senior Property Manager
0 reviews

About Mark Mark has worked in Estate Agency for over 21 years and, like Jo, joined Smart Homes in 2017 after working for a local competitor He is best placed to offer help and support to any Landlord or tenant View full profile
Jo Egan Jo Egan
Property Manager
0 reviews

About Jo Jo joined Smart Homes in 2017 after working for two years in the lettings industry for a local competitor. Jo’s organised and methodical approach means that clients are assured that they are in the View full profile
Sharon Mooney Sharon Mooney
Property Manager
0 reviews

About Sharon Sharon joined Smart Homes in 2016 and has proven herself to be a real asset to the team. As a Property Manager, Sharon is the first port of call for any Landlord looking for advice on their tenancies View full profile
Isobel Carter Isobel Carter
Property Manager
0 reviews

About Isobel Isobel joined Smart Homes in 2005 and already had a wealth of experience within the lettings industry. She demonstrates great listening capabilities which is fundamental in her role. View full profile

Job vacancies

Please see a list of jobs available

Fees

No fees set.
Last updated at 9:56 AM 02/10/2017 by emma daffurn

Complaints Procedure

No procedure set.
Last updated at 9:56 AM 02/10/2017 by emma daffurn

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