Shirley Solihull, Solihull, B90
5/5, 846 reviews
98% recommended
96% sales valuation accuracy
98% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
Smart Homes is one of the leading estate agents in Solihull, South of Birmingham. Our office is located on the busy Stratford Road, just East of the Shirley train station. We cover property sales and lettings and mortgages in and around Solihull, Shirley and other areas of South Birmingham.Why ... show more Smart Homes is one of the leading estate agents in Solihull, South of Birmingham. Our office is located on the busy Stratford Road, just East of the Shirley train station. We cover property sales and lettings and mortgages in and around Solihull, Shirley and other areas of South Birmingham.

Why Smart Homes in Shirley?
This property firm was established in 1998. Since then we expanded to two estate and letting agent offices to be able to deliver a great personal service to our local community. We aim to deliver a completely tailored service for each individual client. This helps us pay attention to every detail of your enquiry and meet all of client needs.

All of our staff members are experts of the local property market and live locally in the Solihull community. We are an award-winning independent estate agency, as voted by customers. If you choose to work with Smart Homes, we will guide you every step of the way and keep you up-to-date with any changes regarding property sales or lettings. There are many more reasons why you should choose Smart Homes in Shirley. Our office is open much longer than any other local estate agents. In addition, we work 7 days a week, including weekends. We promise to appoint at least two people to one sale so that if one agent is in a meeting, you will be able to get a hold of someone and get required help.

Solihull area guide
This area is known as the Town in the Countryside. It is located East of Birmingham and is known as a unique metropolitan borough of Birmingham. Solihull attracts many people to the UK`s number one venue – National Exhibition Centre, where many concerts and exhibitions take place regularly. If you are thinking of buying a house in Solihull, you will see a large variety of semi-detached, detached and terraced houses, built in the 50s and 60s.
Smart Homes - Visit Our Website

Opening Hours
Address

Smart Homes
316 Stratford Road
Shirley,Solihull
West Midlands
B90 3DN
0121 744 4144

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 96% 98% £26,000 £26,995,000
Lettings 100% 99% £450 £1,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
52 0 27 1 495 6 240 7 17 1
Areas covered
  • B90
  • B14
  • B28
  • B13
  • B91
  • B47
  • B92
  • B93
  • B94
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
ARLA NALS TPOS Sales TPOS Lettings DPS TDS SAGEagent
Latest Properties

No Properties

“Smart Homes were absolutely fantastic from st......”

Share on :
Jun 16,2021
Minithumbup
Helen
Robert
By: 'Emma Wilson'
Jun 16,2021
0 people found
this helpful
Smart Homes were absolutely fantastic from start to finish, with really excellent customer service. Nothing was too much trouble for the team with all requests and queries dealt with in an efficient and professional manner, in particular Helen Cole and Robert Williams, Emma Daffurn and ...
read full review
Was this helpful? Yes

“1st Class advice and service...”

Share on :
Jun 16,2021
Minithumbup
Jamie Smart
By: 'Jo'
Jun 16,2021
0 people found
this helpful
Contacted Smart homes regarding a unique property we had to sell. Spoke to Jamie Smart at length on a number of occasions that explained the process and gave us our best options on how to move forward and market the property. The whole process was ...
read full review
Was this helpful? Yes

“First class service. Weekly call to update on......”

Share on :
Jun 10,2021
Minithumbup
Helen
By: 'Sue, Solihull'
Jun 10,2021
0 people found
this helpful
First class service. Weekly call to update on progress. Always returned calls promptly. Staff, especially Helen, were very friendly and helpful. Would definitely use again....
read full review
Was this helpful? Yes

“So friendly and so helpful. I spoke to abou......”

Share on :
Jun 07,2021
Minithumbup
By: 'Lisa Solihull'
Jun 07,2021
0 people found
this helpful
So friendly and so helpful. I spoke to about 6 members of the team and all were very knowledgeable and happy to help....
read full review
Was this helpful? Yes

“Debbie at Smarts Homes went above and beyond ......”

Share on :
Jun 01,2021
Minithumbup
Debbie
By: 'Karen'
Jun 01,2021
0 people found
this helpful
Debbie at Smarts Homes went above and beyond helping us with a protracted and difficult purchase. She was always there at the end of the phone if needed and was very proactive, couldn't be happier with the service and would highly recommend...
read full review
Was this helpful? Yes

“Helen Cole always gives 110% and sorts out an......”

Share on :
Jun 01,2021
Minithumbup
Helen
By: 'Karen'
Jun 01,2021
0 people found
this helpful
Helen Cole always gives 110% and sorts out any problems we have, she has done this on many occasions and has made the process of buying and selling much less stressful...
read full review
Was this helpful? Yes

“5 stars isn't enough. From start to finish De......”

Share on :
May 31,2021
Minithumbup
Debbie
By: 'Chris'
May 31,2021
0 people found
this helpful
5 stars isn't enough. From start to finish Debbie was so helpful and supportive to us, even during a ridiculously long chain! You're incredibly lucky to have such a good member on your team. Would highly recommend smart homes to everyone....
read full review
Was this helpful? Yes

“Brilliant service from start to finish...”

Share on :
May 27,2021
Minithumbup
Helen
By: 'Haris'
May 27,2021
0 people found
this helpful
My wife and I recently purchased our home from SMART Homes and I have to say that the service we received from start to end was brilliant. We were continuously kept informed and up to date and they worked their hardest to meet the tight ...
read full review
Was this helpful? Yes

“Excellent service from start to end, from the......”

Share on :
May 26,2021
Minithumbup
Helen
Trevor
By: 'addam'
May 26,2021
0 people found
this helpful
Excellent service from start to end, from the first viewing we had at another property and then this viewing for our home with trevor was brilliant, and then the service from Helen throughout the entire process was excellent, i would highly recommend Smart homes to ...
read full review
Was this helpful? Yes

“I never thought I’d ever be writing a good re......”

Share on :
May 20,2021
Minithumbup
Helen
By: 'Pete'
May 20,2021
0 people found
this helpful
I never thought I’d ever be writing a good review for an estate agent but Smart Homes really is something different to any others I’ve dealt with over the last 30+ years. Although not selling my own home, we have been very fortunate to ...
read full review
Was this helpful? Yes

“I have been very happy with the service given......”

Share on :
May 15,2021
Minithumbup
Debbie
Gemma
By: 'Diane'
May 15,2021
0 people found
this helpful
I have been very happy with the service given to me from start to finish. I was kept informed regarding the viewings and once the property had been sold the after sales service regarding phone calls and e-mails keeping me up date was excellent....
read full review
Was this helpful? Yes

“10/10 for sale & purchase....”

Share on :
May 06,2021
Minithumbup
Jamie Smart
Debbie
By: 'Kpayne'
May 06,2021
0 people found
this helpful
We've been really a happy with the sale of our property using Smart Homes, they sold our house at asking price before we even hit the market. They valued it and my decision was to go a bit over the valuation - they didn't quibble ...
read full review
Was this helpful? Yes

“Throughout my stressful and complicated sale ......”

Share on :
Apr 29,2021
Minithumbup
Helen
By: 'Margaret Reynolds'
Apr 29,2021
0 people found
this helpful
Throughout my stressful and complicated sale transaction Helen Cole was extremely helpful, professional and efficient. Without her assistance I believe I would not have succeeded in bringing the transaction to a successful completion. I would highly recommend Helen and indeed all the staff at Smart ...
read full review
Was this helpful? Yes

“Recieved top class service from Helen Cole wh......”

Share on :
Apr 29,2021
Minithumbup
Helen
By: 'Manjinder'
Apr 29,2021
0 people found
this helpful
Recieved top class service from Helen Cole when buying our property from a Smart Homes vendor. There were plenty of challenges along the way with this purchase but Helen was brilliant throughout. She would keep me up to date with all conversations weekly demonstrating excellent ...
read full review
Was this helpful? Yes

“Buyer...”

Share on :
Apr 29,2021
Minithumbup
Helen
By: 'Anna'
Apr 29,2021
0 people found
this helpful
Helen was very helpful when purchasing our home, we would highly recommend using smart homes. Nothing was too much trouble...
read full review
Was this helpful? Yes

“Helen from the Sales progression team at Smar......”

Share on :
Apr 29,2021
Minithumbup
Helen
By: 'A'
Apr 29,2021
0 people found
this helpful
Helen from the Sales progression team at Smart Homes have been really helpful during the whole conveyance process. She was able to liaise between the vendor, the buyer and both solicitors to facilitate the whole process. My conservative estimate is the conveyance process was shortened ...
read full review
Was this helpful? Yes

“I received help and support during my sale fr......”

Share on :
Apr 29,2021
Minithumbup
Helen
By: 'Christine'
Apr 29,2021
0 people found
this helpful
I received help and support during my sale from aHelen and other members of the team. The whole process was challenging due to COVID and an illness I had forcing a sale cancellation but the team continued to do their best despite the challenges....
read full review
Was this helpful? Yes

“Helen was very professional and highly proact......”

Share on :
Apr 29,2021
Minithumbup
Helen
By: 'P'
Apr 29,2021
0 people found
this helpful
Helen was very professional and highly proactive throughout the whole journey. She chased across the chain to provide regular updates and she always returned calls/emails promptly. We would highly recommend Smart Homes based on our experience with them!...
read full review
Was this helpful? Yes

“Helen Cole has been fantastic throughout our ......”

Share on :
Apr 29,2021
Minithumbup
Helen
By: 'Lauren & Tom'
Apr 29,2021
0 people found
this helpful
Helen Cole has been fantastic throughout our first time buying a property. Her friendly personality has made this process a lot less stressful. All queries we had were answered quickly and we were updated on a regular basis so we felt little need to chase ...
read full review
Was this helpful? Yes

“Brilliant experience...”

Share on :
Apr 29,2021
Minithumbup
Helen
By: 'Alex'
Apr 29,2021
0 people found
this helpful
Helen was brilliant throughout our buying experience. As first time buyers we were clueless to the process and Helen made us feel very at ease, kept us up to date consistently and was very helpful throughout....
read full review
Was this helpful? Yes

“I would recommend Smart Homes to everyone!I......”

Share on :
Apr 29,2021
Minithumbup
Debbie
Emma
By: 'Lauren'
Apr 29,2021
0 people found
this helpful
I would recommend Smart Homes to everyone! I am both a landlord with Smart Homes lettings department as well as recently securing an onward purchase through them. The team are by far the most knowledgeable and 'customer focused' then the other agents I have been ...
read full review
Was this helpful? Yes

“Great service, lovely staff....”

Share on :
Apr 29,2021
Minithumbup
Louise
Helen
By: 'Michelle'
Apr 29,2021
0 people found
this helpful
Good afternoon. Smart Homes was recommended to us but also knowing the quick sale of properties in our area. We had the Director Jamie Smart value our property and he was spot on with the sale price. We had constant communication throughout with Louise Lane ...
read full review
Was this helpful? Yes

“Helen Cole has been fantastic throughout my j......”

Share on :
Apr 28,2021
Minithumbup
Helen
By: 'jenny'
Apr 28,2021
0 people found
this helpful
Helen Cole has been fantastic throughout my journey,which has been a rollercoaster. Helen has provide constant support, phoned when she said she would and worked over to ensure we were kept updated . I can not say Thank You enough. I strongly recommend Helen and ...
read full review
Was this helpful? Yes

“The people who work at Smart Homes are kind and helpful...”

Share on :
Apr 27,2021
Minithumbdown
By: 'Alessandro'
Apr 27,2021
0 people found
this helpful
The people who work at Smart Homes are something else. Always kind, cordial, helpful and seemingly always going out of their way to make the experience easier for you. They are not opposed to giving you honest advice and you can tell that being as ...
read full review
Was this helpful? Yes

“I would just like to say how impressed I have......”

Share on :
Apr 27,2021
Minithumbup
Helen
By: 'Siobhan'
Apr 27,2021
0 people found
this helpful
I would just like to say how impressed I have been with the service provided by Helen, she really has gone above and beyond for us, keeping us up to date and checking in with us and making sure we have been completely happy along ...
read full review
Was this helpful? Yes
Staff picture Helen
(433)
Staff picture Jamie Smart
(118)
Staff picture Emma
(90)
Staff picture Joshua
(70)
Staff picture Gin
(61)
Staff picture Gemma
(36)
Staff picture Louise
(31)
Staff picture Simon
(19)
Staff picture Louise
(17)
Staff picture Laurentia
(10)
Staff picture Debbie
(9)
Staff picture Nicola
(6)
Staff picture Irene
(6)
Staff picture Trevor
(3)
Staff picture Robert
(2)
Staff picture Tom
(1)
Staff picture Adam
(1)
Staff picture Laura
(1)
Staff picture Martin
(1)
Staff picture Melissa
(0)
Staff picture Jeanette
(0)
Staff picture Katie
(0)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

1. The initial point of contact for all complaints is either Emma Daffurn (sales) or Mark Farebrother (lettings) who can be contacted at the branch. The complainant should be provided with their full name, address and contact details.
2. Even if initially made orally, all complainants should be asked, if at all possible, to submit their own complaint in writing.
3. Emma or Mark will acknowledge any complaint promptly, within 24 hours, with a formal written outcome being submitted to the complainant within 7 working days.
4. If the complainant remains dissatisfied, the complaint will be passed to Jamie Smart (Director) who will conduct a speedy, separate and detached review of the complaint.
5. Following this in-house review, a final written statement including any offer made, will be sent to the complainant.
6. Where this still does not satisfy the customer, this becomes the “Deadlock Letter” and will be accompanied by details of how the matter can be referred to The Property Ombudsman (TPO), Milford House, 43-55 Milford Street, Salisbury, Wiltshire, SP1 2BP. Tel: 01722 333306
7. Customers may be given a copy of this in-house procedure.
Last updated at 9:56 AM 02/10/2017 by emma daffurn

As Seen On

Get in touch with

Smart Homes

Branch - Shirley Solihull, Solihull, B90