• Helen Sizer
    Helen Sizer
  • Jamie Smart
    Jamie Smart
  • Emma Daffurn
    Emma Daffurn
  • Joshua Field NEAEA
    Joshua Field NEAEA
  • Sarah Jenkins
    Sarah Jenkins
  • Senka Dragicevic
    Senka Dragicevic
  • Stephanie Johnston
    Stephanie Johnston
  • Isobel Carter
    Isobel Carter
  • Jenny Collett
    Jenny Collett
  • Tracey Roberts
    Tracey Roberts
  • Jackie Jenkins
    Jackie Jenkins
  • Kelly Wright
    Kelly Wright
  • Gemma Byrne NEAEA
    Gemma Byrne NEAEA
  • Alan Johnson
    Alan Johnson
  • Paul Beard ARLA
    Paul Beard ARLA
Smart Homes is a local, award winning, independent Estate Agent specialising in sales and lettings in the Shirley, Dickens Heath, Solihull and surrounding area.
Smart Homes

316 Stratford Road Shirley, Solihull
West Midlands
B90 3DN

0121 744 4144
Jun 21,2017
Minithumbup
Helen Sizer
By:
Jun 21,2017
0 people found
this helpful
They sold my house in 5 weeks and really put themselves out to liaise with the people and professionals involved to make this happen. I would recommend smart home to friends and family as they care about your requirement to ensure you sell your house when you are in a chain....
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Comment on agent fees
They are worth the fee as they insured the sell went through by liasing with the people involved in the chain. I now live in the house and area I dream of.
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Jan 01, 1970
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...
Jun 15,2017
Minithumbup
Joshua Field NEAEA
By:
Jun 15,2017
0 people found
this helpful
I was recommended to Smart Homes and glad I went with them. Josh has been extremely proactive in selling my flat, in a week, and has always responded to me, whenever I've contacted him (and that was a lot)! I would definitely recommend Smart Homes to other people and the fees were very good too....
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Comment on agent fees
Good.
Was this helpful? Yes
Jun 06,2017
Minithumbup
Helen Sizer
Jamie Smart
By:
Jun 06,2017
0 people found
this helpful
Very professional & Friendly Staff,Moving is a very stressful experience at the best of times as solicitors work at there own pace, but Helen especially was brilliant at getting the sale completed. this is the second time in the last 4 years i have used there services and would have no hesitation in recommending them to anybody. i have used other local agents over the last 20 years but Smart Homes are by far the best....
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Comment on agent fees
Fees are always to high in my opinion, but they really worked hard so in comparison it was money well spent.
Was this helpful? Yes
May 31,2017
Minithumbup
Jamie Smart
By:
May 31,2017
0 people found
this helpful
A very professional outfit, yet has the personal touch to keep you updated. Bought a property through them and Jamie Smart the proprietor took the viewing himself on a Saturday morning. Evidence of a company with its feet firmly on the ground and the needs of the customer central to everything that they do. Helen is efficient and very knowledgeable in all aspects of Estate Agency work.. Transparent in all aspects of their work. Nothing was too much trouble and every email, phone call, Text m...
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Comment on agent fees
Good I understand that they are very good when I made tentative enquirers.
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May 22,2017
Minithumbup
Senka Dragicevic
Alan Johnson
By:
May 22,2017
0 people found
this helpful
I have been, what I believe, a demanding (and admittedly inexperienced) landlord and Senka has always been very calming and professional when dealing with me. Quite frankly, a delight to speak to and a person who customer service and care comes naturally to. Alan kept me incredibly well informed through the process of finding tenants. He has proven himself to be very diligent in checking for prospective tenants. He did find some excellent tenants which I am very happy with. Smarthomes turned ...
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Comment on agent fees
Unable to comment on the tenant fees but the landlord fees are competitive with other high street agencies.
Was this helpful? Yes
May 22,2017
Minithumbup
Senka Dragicevic
Jamie Smart
By:
May 22,2017
1 people found
this helpful
Great.....Smart Homes have generally concentrated on Shirley/Dickens Heath so we were a little apprehensive to instruct them for a central Solihull property. Any second thoughts were soon dispelled. Once the instruction was given,the photos were taken and on web in a few hours. The viewings started the following day and conducted in the most curteous manner. Smart homes moved new tenants in the same day the old tenants moved out whilst we were on holiday. Now that's TOP Service....
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May 09,2017
Minithumbup
Helen Sizer
Gemma Byrne NEAEA
By:
May 09,2017
0 people found
this helpful
Absolutely First Class Service from start to finish, Helen has been exceptional-A true asset to the company. Regular updates, and very professional service, nothing is too much for them...
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Comment on agent fees
sTANDARD fEES
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May 09,2017
Minithumbup
Helen Sizer
Gemma Byrne NEAEA
By:
May 09,2017
0 people found
this helpful
Couldn't have had a more helpful service. Helen and Gemma went out of their way to keep us updated throughout the process and it made the buying experience much easier. Would definitley recommend and use them in the future. Thanks for all of the help!...
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Comment on agent fees
N/A
Was this helpful? Yes
May 09,2017
Minithumbup
Helen Sizer
Gemma Byrne NEAEA
By:
May 09,2017
0 people found
this helpful
A wonderful service by all concerned, it was an absolute pleasure to deal with all staff here but with special thanks to Helen (for the postcode tests!) and to Gemma...
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Apr 24,2017
Minithumbup
Helen Sizer
Jamie Smart
By:
Apr 24,2017
0 people found
this helpful
Helen is a great asset to Smart Homes, she kept in contact with us at all times , even late evening after closing times, it is great to find someone who really cares and understands the stress of moving house. Very proffesional company would highly recommend to family and friends....
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Comment on agent fees
Good
Was this helpful? Yes
Apr 20,2017
Minithumbup
Helen Sizer
Gemma Byrne NEAEA
By:
Apr 20,2017
0 people found
this helpful
Excellent customer service! Many thanks to Helen and Gemma for your hard work and enthusiasm. We will be recommending your service to others....
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Comment on agent fees
N/a
Was this helpful? Yes
Apr 19,2017
Minithumbup
Sarah Jenkins
Senka Dragicevic
By:
Apr 19,2017
0 people found
this helpful
A fantastic agency .Great skilled staff!I recommend with heart.Individual approach to the problem.Always nice and fast communication...
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Comment on agent fees
Wonderfull.
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Apr 15,2017
Minithumbup
By:
Apr 15,2017
0 people found
this helpful
I love how fast and efficient the team operate at Smart homes. Smart homes are simply the best. Thanks so much! I look forward to working with you in the future....
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Apr 14,2017
Minithumbup
By:
Apr 14,2017
0 people found
this helpful
Outstanding service from smarthomes ,my house was sold with in 3 weeks hassle free ,friendly experienced staff that really no what there doing .would highly recommend to anybody who wants a 5 star service,thanks again to all the staff at smarthomes for a great friendly service....
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Comment on agent fees
Fees are good
Was this helpful? Yes
Apr 13,2017
Minithumbup
Helen Sizer
By:
Apr 13,2017
0 people found
this helpful
Professional and polite. Responded to queries promptly and communication was excellent. Very helpful and satisfactory experience. Would recommend them without hesitation....
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Apr 12,2017
Minithumbup
By:
Apr 12,2017
0 people found
this helpful
Smart homes are a trustworthy and reliable estate agents. As first time buyers they guided us through the process and liased with all parties in the chain to ensure we were able to complete on our preferred date....
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Apr 11,2017
Minithumbup
Helen Sizer
By:
Apr 11,2017
0 people found
this helpful
It is clear that Smart Homes strive to provide excellent customer service which is exemplified by the professional and helpful manner of their staff. I received regular updates and always received prompt responses to any queries. Highly recommended....
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Comment on agent fees
Fair level of fees.
Was this helpful? Yes
Apr 02,2017
Minithumbup
Joshua Field NEAEA
Emma Daffurn
By:
Apr 02,2017
0 people found
this helpful
Second home we've sold with Smart Homes. Professional, efficient and reliable service. Kept full informed of the progress of the sale and advised where necessary of the next steps in the process. Thank you to Jamie, Emma and Josh for making the whole process seamless and stress free! X...
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Mar 30,2017
Minithumbup
Helen Sizer
By:
Mar 30,2017
0 people found
this helpful
We received outstanding service from Smart Homes. Helen Sizer was a massive help to us when purchasing our first home. I would highly recommend Smart Homes if you are buying or selling....
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Comment on agent fees
Very fair
Was this helpful? Yes
Mar 29,2017
Minithumbup
Joshua Field NEAEA
Emma Daffurn
By:
Mar 29,2017
0 people found
this helpful
Just sold our house through Smart Homes - Fantastic service, very professional. I was kept Informed and updated at every step of the service. Would very strongly recommend....
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Comment on agent fees
Very good
Was this helpful? Yes
Mar 27,2017
Minithumbup
Helen Sizer
Jackie Jenkins
By:
Mar 27,2017
0 people found
this helpful
We have recently purchased our first family home through Smart Homes and were so pleased with the level of communication and updates received, nothing was too much trouble for them and they made the entire process as stress free as possible. Jackie updated me throughout....
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Comment on agent fees
N/a
Was this helpful? Yes
Mar 27,2017
Minithumbup
Joshua Field NEAEA
By:
Mar 27,2017
0 people found
this helpful
Excellent customer service, friendly and helpful. I was kept updated and informed at all times and would have no hesitation in recommending this agent to friends and family....
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Comment on agent fees
Average
Was this helpful? Yes
Mar 24,2017
Minithumbup
Gemma Byrne NEAEA
By:
Mar 24,2017
0 people found
this helpful
Smart Homes have been very good in communicating and relaying any information back to us throughout our sale and purchase. It has made it feel a lot less stressful knowing everything was in hand and they were there to help at any point. Many Thanks...
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Was this helpful? Yes
Mar 24,2017
Minithumbup
By:
Mar 24,2017
0 people found
this helpful
All staff whom we have been in communication with have been really helpful. Great support and guidance and so far all going really well. Thank you....
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Mar 20,2017
Minithumbup
Emma Daffurn
By:
Mar 20,2017
0 people found
this helpful
Emma has proved to be very efficient from the onset, concerning my purchase. One thing I have particularly valued is Emma's consistency with communication and following up of inquiries. Smart have also assisted in referring solicitors through to me and mortgage advice....
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Comment on agent fees
N/A
Was this helpful? Yes
Mar 20,2017
Minithumbup
By:
Mar 20,2017
0 people found
this helpful
As a new build property developer in the West Midlands area we applaud Smart homes for their professional approach to serving our new build sales. Smart Homes have exceeded our expectations and we recommend them to any developer seeking a reliable efficient selling agent....
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Comment on agent fees
Excellent competitive rates for this specialist market area
Was this helpful? Yes
Mar 17,2017
Minithumbup
Emma Daffurn
Joshua Field NEAEA
By:
Mar 17,2017
1 people found
this helpful
We have recently just put our property on the market and from our very first valuation with Jamie we felt confident with using Smart Homes. Since then, we have been in contact with Emma and Josh who are always friendly and very helpful in giving us advice and answering any questions we have. They have both been fantastic in organising viewings on our property as well as propoties we have wanted to view and we feel confident that this will continue until ours is sold....
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Was this helpful? Yes
Mar 16,2017
Minithumbup
Joshua Field NEAEA
By:
Mar 16,2017
1 people found
this helpful
I have recently purchased an apartment through Smart Homes Shirley branch and am very happy with the service and support I have received. The initial open day viewing hosted by Jill Smart was very well managed, and subsequent repeat viewings (several) hosted by David and Joshua were accommodated quickly and efficiently. The process of offer and acceptance was handled very quickly, and I was kept well informed at all times....
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Comment on agent fees
Good
Was this helpful? Yes
Feb 21,2017
Minithumbup
Helen Sizer
By:
Feb 21,2017
0 people found
this helpful
Thank you to Smart Homes for all their help with the purchase of our first home. I highly recommend them as an agent if you are buying, selling or renting. Helen Sizer and Louise Lewis particularly stood out for us being a massive help the whole way through and even after we completed....
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Comment on agent fees
Very reasonable
Was this helpful? Yes
Feb 21,2017
Minithumbup
Jamie Smart
Gemma Byrne NEAEA
By:
Feb 21,2017
1 people found
this helpful
I would highly recommend smart homes. Professional from start to finish to get the job done. Got the right price and purchaser for my property. I would use them again....
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Comment on agent fees
Fees were standard and comparable to other agents that I got quotes from.
Was this helpful? Yes
Areas covered
  • B90
  • B91
  • B92
  • B93
  • B94
  • B27
  • B28
  • B47
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
99% customers were satisfied with fees 94% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: ยฃ14,695
  • Max: ยฃ875,000

Letting
  • Min: ยฃ0
  • Max: ยฃ139

NALS TPOS TDS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
29 0 20 1 113 0 46 0 5 0
Helen Sizer Helen Sizer
Office Manager
106 reviews

About Helen No description set View full profile
Jamie Smart Jamie Smart
Director
34 reviews

About Jamie No description set View full profile
Emma Daffurn Emma Daffurn
Instructions Manager
26 reviews

About Emma Emma possesses invaluable knowledge of the local area. This, together with her agency experience makes her an asset to Smart Homes Sales Team. View full profile
Joshua Field NEAEA Joshua Field NEAEA
Sales Negotiator
26 reviews

About Joshua No description set View full profile
Sarah Jenkins Sarah Jenkins
Lettings Director
6 reviews

About Sarah We have the strongest desire to improve the way that our industry and our branches operate. We feel our service and image are superior to any of our competitors, an award-winning formula that, for our View full profile
Senka Dragicevic Senka Dragicevic
Senior Lettings Negotiator
50 reviews

About Senka Senka has an enviable track record in sales and customer service. She will be more than happy to help you with any aspect of the lettings process. View full profile
Stephanie Johnston Stephanie Johnston
Administration Support
0 reviews

About Stephanie Provides an instrumental role in ensuring your property is displayed to its full potential. Your satisfaction is her end goal. View full profile
Isobel Carter Isobel Carter
Property Manager
1 reviews

About Isobel Isobel joined smarthomes in 2005 and already had a wealth of experience within the lettings industry. She demonstrates great listening capabilities which is fundamental in her role. View full profile
Jenny Collett Jenny Collett
Accounts Manager
0 reviews

About Jenny From experience in running her own successful lettings company, Jenny brings a wealth of knowledge and accuracy to the Property Management Team. View full profile
Tracey Roberts Tracey Roberts
Applications Co-ordinator
2 reviews

About Tracey Tracey is the longest serving member of staff having been with us since the outset. Originally in the sales team, she now successfully co-ordinates all the lettings applications. View full profile
Jackie Jenkins Jackie Jenkins
Contract Progressor
14 reviews

About Jackie With almost 20 years experience in the property industry, Jackieรƒยขรขโ€šยฌรขโ€žยขs attention to details ensures your most valuable asset is well looked after View full profile
Kelly Wright Kelly Wright
Property Manager
0 reviews

About Kelly Kelly has worked within the property industry for over six years and in that time has experienced every aspect of property maintenance. She relishes a challenge and always has our Clients best interes View full profile
Gemma Byrne NEAEA Gemma Byrne NEAEA
Contract Progressor
19 reviews

About Gemma Gemma has worked for Smart Homes for three years and has now joined Helen and Jackie in the Post Sales team. You can be assured that Gemma possesses all the knowledge necessary to help you through th View full profile
Alan Johnson Alan Johnson
Lettings Negotiator
2 reviews

About Alan No description set View full profile
Paul Beard ARLA Paul Beard ARLA
Senior Property Manager
0 reviews

About Paul No description set View full profile

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Last updated at 4:09 PM 15/03/2016 by allAgents

Complaints Procedure

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Last updated at 4:09 PM 15/03/2016 by allAgents

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