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    Helen
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    Jamie
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    Russell
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    Emma
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    Joshua
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    Sarah Jenkins
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    Senka
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    Tracey
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    Jackie
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    Kelly
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    Gin
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    Louise
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    David
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    Mark
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    Jo
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    Alan
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    Irene
Smart Homes is one of the leading estate agents in Solihull, South of Birmingham. Our office is located on the busy Stratford Road, just East of the Shirley train station. We cover property sales and lettings and mortgages in and around Solihull, Shirley and other areas of South Birmingham.

Why Smart Homes in Shirley?

This property firm was established in 1998. Since then we expanded t
Read full description...o two estate and letting agent offices to be able to deliver a great personal service to our local community. We aim to deliver a completely tailored service for each individual client. This helps us pay attention to every detail of your enquiry and meet all of client needs.
All of our staff members are experts of the local property market and live locally in the Solihull community. We are an award-winning independent estate agency, as voted by customers. If you choose to work with Smart Homes, we will guide you every step of the way and keep you up-to-date with any changes regarding property sales or lettings. There are many more reasons why you should choose Smart Homes in Shirley. Our office is open much longer than any other local estate agents. In addition, we work 7 days a week, including weekends. We promise to appoint at least two people to one sale so that if one agent is in a meeting, you will be able to get a hold of someone and get required help.

Solihull area guide

This area is known as the Town in the Countryside. It is located East of Birmingham and is known as a unique metropolitan borough of Birmingham. Solihull attracts many people to the UK`s number one venue – National Exhibition Centre, where many concerts and exhibitions take place regularly. If you are thinking of buying a house in Solihull, you will see a large variety of semi-detached, detached and terraced houses, built in the 50s and 60s.
Smart Homes

316 Stratford Road Shirley, Solihull
West Midlands
B90 3DN

0121 744 4144
Visit Website

Properties for Sale
Properties to Rent

“Louise Lewis and Nicola Papageorgiou...”

Oct 18,2018
Minithumbup
Louise
By: 'Matt A'
Oct 18,2018
0 people found
this helpful
As a first time buyer with no knowledge of the house buying or mortgage process and having been let down by a previous advisor, I came to this process fresh and more than a bit cynical. Louise was superb in helping me understand the process ...
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Comment on agent fees
Reasonable / competitive
Was this helpful? Yes

“Amazing!...”

Oct 12,2018
Minithumbup
Jamie
Gin
By: 'Maria and Gary'
Oct 12,2018
0 people found
this helpful
Smart Homes were fantastic, from the moment we instructed them right through to completion. Jamie and the team are the best!...
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Comment on agent fees
Good
Was this helpful? Yes

“Highly recommend Smart Homes!!...”

Oct 10,2018
Minithumbup
Louise
By: 'Mrs Johnson'
Oct 10,2018
2 people found
this helpful
Louise valued my home and gave great advice and lovely to deal with, photos looked great and promoted the property. The team kept me regularly updated throughout the selling process on viewings and Irene was just fantastic dealing with the sale of the house providing ...
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Comment on agent fees
Worth every penny spent for the great service I received.
Was this helpful? Yes

“Bungalow Sale...”

Oct 08,2018
Minithumbup
By: 'Tom Crowley'
Oct 08,2018
0 people found
this helpful
The photos taken were excellent, I had good advice on what to leave out on display and what to put away. Advice from the office was very helpful and I felt looked after all the way through to completion. I would definitely recommend Smart Homes ...
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Comment on agent fees
Very good and competitive.
Was this helpful? Yes

“Smart Service from Smart Homes...”

Oct 05,2018
Minithumbup
Russell
Helen
By: 'Rumbush'
Oct 05,2018
0 people found
this helpful
From the minute Russell Patterson came and gave his market appraisal, until contracts were exchanged, this has been very professional service. The Quality of the brochure and the online listing Were beyond my expectations. The courtesy and professionalism of all members of staff, was ongoing. ...
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Comment on agent fees
Fees were very fair
Was this helpful? Yes

“Fantastic Service...”

Oct 04,2018
Minithumbup
Helen
Senka
By: 'Amy'
Oct 04,2018
0 people found
this helpful
I've recently used Smart Homes and have received excellent service from both Helen and Senka. Thank you both, wouldn't hesitate to recommend....
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“Very prompt and efficient responses- great assistance!...”

Oct 02,2018
Minithumbup
Jo
Alan
By: 'Katy M'
Oct 02,2018
1 people found
this helpful
Our experience with Smart Homes throughout the last 12 months has been great. Alan was very attentive whilst showing us around the property and was able to answer all queries and assist us into the referencing stages with ease. Jo has been an excellent Property Manager ...
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“Very efficient....”

Oct 01,2018
Minithumbup
Helen
By: 'JB'
Oct 01,2018
1 people found
this helpful
Helen was very helpful and efficient throughout our sale, providing regular updates, chasing the purchaser / solicitor when required and delivering a fantastic level of customer service....
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Comment on agent fees
I believe they are competitive in terms of the local market.
Was this helpful? Yes

“Customer friendly...”

Sep 25,2018
Minithumbup
Helen
By: 'Donna'
Sep 25,2018
1 people found
this helpful
Great professional service from Smart homes. Helen contacted us weekly without fail to keep us updated on progress. Smooth process from the start to completion with any hurdles quickly and efficiently resolved. This is the 2nd time I have purchased property using them and their ...
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Comment on agent fees
Not applicable as purchaser
Was this helpful? Yes

“Excellent support...”

Sep 24,2018
Minithumbup
Russell
By: 'Phil Bancroft'
Sep 24,2018
1 people found
this helpful
I would like to thank all the staff at Smart Homes for their support but I do have two people who deserve highlighting. Irene Pullin looked after the negotiations with the buyers and provided exemplary support throughout. She was supportive, professional and kept on top ...
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Comment on agent fees
Worth it for the reduction in stress.
Was this helpful? Yes

“Amazing service...”

Sep 21,2018
Minithumbup
By: 'Kirsty'
Sep 21,2018
1 people found
this helpful
Having dealt with several different agents in the area, I can genuinely say that Smart Homes are leagues above anyone else! They keep you informed at all times, call back when they say they will and every single person I dealt with there was always ...
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“Excellent service...”

Sep 21,2018
Minithumbup
By: 'Paul & Julia'
Sep 21,2018
1 people found
this helpful
Helen was amazing following up and contacting us with events as they happened keeping us totally in the picture with regard to our sale, we fully recommend Smart Homes in the sale of your property. Helen also liaised with our estate agent we were buying ...
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Comment on agent fees
Fees were fine and expected
Was this helpful? Yes

“Outstanding service...”

Sep 17,2018
Minithumbup
Helen
Gin
By: 'Rob'
Sep 17,2018
1 people found
this helpful
The service received was excellent ... always kept us updated with the latest situation. Extremely proactive , all enquires followed up quickly. Always friendly, nothing was too much trouble. It was a pleasure dealing with Helen and Gin...
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Comment on agent fees
Unknown, paid via Easymove scheme by new property developer
Was this helpful? Yes

“Exceptional service!...”

Sep 13,2018
Minithumbup
Helen
By: 'Sara'
Sep 13,2018
1 people found
this helpful
From day one the service was brilliant. Louise looked after us very well on our viewing and following our offer being accepted Helen took over. She was so 'on the ball' it was amazing. She seemed to always know wxactly what was happwning, often before ...
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Comment on agent fees
As I was buying a property, no fees were involved on my side.
Was this helpful? Yes

“Sale of 8 The Grange, Shirley....”

Sep 11,2018
Minithumbup
Helen
By: 'Mr A Smith'
Sep 11,2018
1 people found
this helpful
I decided to use Smart Homes as sales agent for our apartment in Shirley on the back of a recommendation. Their initial inspection and valuation was professional and they provided some sound advice regarding the wider market and how to approach the matter of pricing. ...
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Comment on agent fees
Fair
Was this helpful? Yes

“Fantastic from Start to Finish...”

Sep 04,2018
Minithumbup
Russell
By: 'Mr Forest'
Sep 04,2018
1 people found
this helpful
I have recently sold my home, Russell and Irene made the experience as stress free and enjoyable as I could of ever wished for. From start to finish they really cared for us and went the extra mile at every occasion possible and I would 100% ...
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Comment on agent fees
Very reasonable for the service I received
Was this helpful? Yes

“Excellent Service...”

Sep 04,2018
Minithumbup
Gin
Louise
By: 'Oliver C'
Sep 04,2018
1 people found
this helpful
Brilliant estate agents! Start to finish, always kept me updated with the process of my sale and purchase. Gin was trustworthy which is exactly what you need when selling and buying a property. Louise helped with the mortgage application from start to finish which made ...
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Comment on agent fees
Reasonable
Was this helpful? Yes

“Fantastic!!!...”

Sep 04,2018
Minithumbup
Helen
By: 'Judy from Newbury.'
Sep 04,2018
1 people found
this helpful
Smart Homes were helpful at all times, and , following the agreed sale, Helen Sizer went out of her way to keep me informed, to keep in contact with myself and both sets of solicitors. She is an asset to the company. She deserves a pay ...
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“Excellent Service...”

Sep 03,2018
Minithumbdown
Helen
Jackie
By: 'Mr & Mrs S'
Sep 03,2018
1 people found
this helpful
I both bought and sold through Smart Homes in what at times was a very challenging process. I should add this was through no fault of Smart Homes! If it wasn't for Smart Homes and in particular Helen I don't believe this would ...
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Comment on agent fees
In what was a challenging purchase/sale, worth every penny. If we had have gone cheap with an online estate agent I am not convinced the chain wouldn't have been broken.
Was this helpful? Yes

“Constantly kept updated through a very long sale...”

Sep 01,2018
Minithumbup
Helen
Louise
By: 'Darren and Jennie'
Sep 01,2018
1 people found
this helpful
Every week Helen kept us updated throughout a very long sale and was very supportive through a difficult period,this lasted approx 9 months,Louise sorted our mortgage very quickly and efficiently and was very knowledgeable on the products available to us, nothing was too much ...
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Comment on agent fees
Excellent price for the service they provide,
Was this helpful? Yes

“Efficient & Honest...”

Aug 31,2018
Minithumbup
Helen
Russell
By: 'Matt Lee'
Aug 31,2018
2 people found
this helpful
After recently buying a property through Smart Homes, I found the team members there excellent. From the initial viewing of the property with Russell, through to completion of the property with Helen, Smart Homes were extremely professional, honest & hard working....
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Comment on agent fees
N/a
Was this helpful? Yes

“WOW!!!!...”

Aug 31,2018
Minithumbup
Louise
By: 'Edward'
Aug 31,2018
2 people found
this helpful
After an initial meeting with Louise Lane regarding the sale of my property, Louise guided me through the whole sale of the property and nothing was too much trouble. She answered all my questions and the smart homes team behind her were fantastic with the ...
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Comment on agent fees
Value for money
Was this helpful? Yes

“Excellent service would definatly recommend...”

Aug 31,2018
Minithumbup
Helen
Joshua
By: 'Kathy and Ian'
Aug 31,2018
1 people found
this helpful
We have received an excellent service from the the team at smart homes. Jamie came out to value our home and we got the full asking price within days of going on the market. Our search for a new home was made easy by calls ...
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Comment on agent fees
Good
Was this helpful? Yes

“Fantastic!...”

Aug 31,2018
Minithumbup
Jackie
Helen
By: 'Mr & Mrs O'
Aug 31,2018
1 people found
this helpful
Massive thanks to Jackie who was very caring and compassionate at the most difficult time during a family bereavement whilst in the process of selling our property. Helen and the rest of team were also great whenever we called in but special thanks to Jackie. ...
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Comment on agent fees
Good
Was this helpful? Yes

“Fabulous service...”

Aug 30,2018
Minithumbup
Helen
Jamie
By: 'Sarah Birch'
Aug 30,2018
1 people found
this helpful
I've sold two properties through Smart Homes and they have provided an excellent service on both of my sales. I wouldn't hesitate to recommend them, they keep you fully informed on how your sale is progressing and work hard to make the process ...
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Comment on agent fees
Good
Was this helpful? Yes

“Outstanding service...”

Aug 28,2018
Minithumbup
Gin
By: 'Mike P'
Aug 28,2018
1 people found
this helpful
Having bought and sold many times before , the service I have received from Smart Agents in Shirley has been outstanding. The whole team have demonstrated a professionalism that would be hard to beat . From being greeted by friendly staff when entering the office to the ...
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Comment on agent fees
Fees were middle of the range but the service provided more than compensates.
Was this helpful? Yes

“Very good state egent...”

Aug 27,2018
Minithumbup
Emma
Helen
By: 'Amir'
Aug 27,2018
1 people found
this helpful
After 2 years looking for more than 30 houses I found a right property in Shirley smart homes. They are very honest and hard working . Much much better than exact state egent....
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Comment on agent fees
Good
Was this helpful? Yes

“Highly recommended...”

Aug 27,2018
Minithumbup
Jamie
Jackie
By: 'Caroline'
Aug 27,2018
1 people found
this helpful
Recently bought and sold apartments with Smart Homes and the whole experience was far from smooth, but Smart Homes were brilliant and kept me sane. I lost my first buyer two weeks from exchange and they re-sold it within a week. I then had problems ...
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Comment on agent fees
Reasonable
Was this helpful? Yes

“Sale of house...”

Aug 27,2018
Minithumbup
Russell
By: 'Maria fellows'
Aug 27,2018
0 people found
this helpful
Russell is a true professional and was fantastic throughout the whole process of us buying our first house ... I would highly recommend him to anyone he really has got outstanding excellent customer service and everything you need to know when buying your home ......
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Was this helpful? Yes

“Smart Homes (Shirley)...”

Aug 26,2018
Minithumbup
By: 'Mr & Mrs Edmondson'
Aug 26,2018
0 people found
this helpful
We had the pleasure of selling our property through Smart Homes, such a stress free process from start to finish, nothing was too much trouble, we found all the staff, in particular Irene, to be highly professional in every aspect, I wouldn't hesitate to ...
read full review
Comment on agent fees
We found the fees very fair.
Was this helpful? Yes
Areas covered
  • B90
  • B14
  • B28
  • B13
  • B91
  • B47
  • B92
  • B93
  • B94
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
99% customers were satisfied with fees 90% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £14,695
  • Max: £4,000,000

Letting
  • Min: £0
  • Max: £240

NALS TPOS TDS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
42 0 27 1 250 2 102 1 15 0
Staff picture Helen
(224)

Staff picture Jamie
(74)

Staff picture Russell
(11)

Staff picture Emma
(54)

Staff picture Joshua
(53)

Staff picture Sarah Jenkins
(9)

Staff picture Senka
(127)

Staff picture Tracey
(4)

Staff picture Jackie
(35)

Staff picture Kelly
(3)

Staff picture Gin
(33)

Staff picture Louise
(10)

Staff picture David
(2)

Staff picture Mark
(0)

Staff picture Jo
(27)

Staff picture Alan
(9)

No image available Catherine
(1)

Staff picture Louise
(9)

No image available karen
(1)

Staff picture Irene
(2)

Fees

No fees set.

Complaints Procedure

No procedure set.
Last updated at 9:56 AM 02/10/2017 by emma daffurn

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Branch - Shirley Solihull, Solihull, B90

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