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    Helen
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    Jamie Smart
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    Russell
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    Emma
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    Joshua
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    Sarah Jenkins
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    Senka
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    Tracey
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    Jackie
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    Kelly
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    Gin
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    Louise
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    David
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    Mark
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    Jo
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    Louise
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Smart Homes is one of the leading estate agents in Solihull, South of Birmingham. Our office is located on the busy Stratford Road, just East of the Shirley train station. We cover property sales and lettings and mortgages in and around Solihull, Shirley and other areas of South Birmingham.

Why Smart Homes in Shirley?

This property firm was established in 1998. Since then we expanded t
Read full description...o two estate and letting agent offices to be able to deliver a great personal service to our local community. We aim to deliver a completely tailored service for each individual client. This helps us pay attention to every detail of your enquiry and meet all of client needs.
All of our staff members are experts of the local property market and live locally in the Solihull community. We are an award-winning independent estate agency, as voted by customers. If you choose to work with Smart Homes, we will guide you every step of the way and keep you up-to-date with any changes regarding property sales or lettings. There are many more reasons why you should choose Smart Homes in Shirley. Our office is open much longer than any other local estate agents. In addition, we work 7 days a week, including weekends. We promise to appoint at least two people to one sale so that if one agent is in a meeting, you will be able to get a hold of someone and get required help.

Solihull area guide

This area is known as the Town in the Countryside. It is located East of Birmingham and is known as a unique metropolitan borough of Birmingham. Solihull attracts many people to the UK`s number one venue – National Exhibition Centre, where many concerts and exhibitions take place regularly. If you are thinking of buying a house in Solihull, you will see a large variety of semi-detached, detached and terraced houses, built in the 50s and 60s.
Smart Homes

316 Stratford Road Shirley, Solihull
West Midlands
B90 3DN

0121 744 4144
Visit Website

Properties for Sale
Properties to Rent

“Customer service...”

Feb 12,2019
Minithumbup
Helen
Joshua
By: 'Jo fro Shirley'
Feb 12,2019
0 people found
this helpful
I received excellent customer service from team members at smarthomes. Josh who did the valuation presented himself as polite, knowledgable and he did a brilliant market appraisal and instilled confidence in me and my sale, getting me the price we agreed on. Then Helen took ...
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Comment on agent fees
Very good
Was this helpful? Yes

“Sale completed...”

Feb 12,2019
Minithumbup
Helen
Jamie Smart
By: 'Paul McLoughlin'
Feb 12,2019
0 people found
this helpful
Having just completed a sale/purchase with smart homes I cannot rate them highly enough, a problematic sale from the start Helen at smart homes was excellent and used her negotiating skills to minimise the stress to ourselves. Smart homes are an extremely professional business ...
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Comment on agent fees
competitive fee levels
Was this helpful? Yes

“Great service...”

Feb 12,2019
Minithumbup
Jackie
Helen
By: 'Shirley'
Feb 12,2019
0 people found
this helpful
Jackie was always available and very sensitive to the chains needs considering it was a difficult process, she kept everybody in the chain in the loop on the process and this was extremely reassuring. When Jackie was away Helen also made sure that we were ...
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Was this helpful? Yes

“House sale...”

Feb 11,2019
Minithumbup
Louise
Gin
By: 'Andrew'
Feb 11,2019
0 people found
this helpful
We had a very good experience selling through Smart Homes. Louise was very professional and helpful. We had a confirmed sale within 3 weeks. Gin Kaur was then very thorough in keeping us informed on the sale progression. She kept us well informed and sorted out ...
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Comment on agent fees
fair and reasonable
Was this helpful? Yes

“Excellent Service...”

Feb 11,2019
Minithumbup
Gin
By: 'Tom'
Feb 11,2019
0 people found
this helpful
We appointed Smart Homes to sell our property after getting nowhere with a previous Estate Agent. It didn't take long before we had a decent offer which we accepted. Where Smart Homes excelled for us was in sales progression where Gin worked tirelessly through to ...
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Comment on agent fees
Competitive fees.
Was this helpful? Yes

“Good communication...”

Feb 11,2019
Minithumbup
Helen
By: 'Liam'
Feb 11,2019
0 people found
this helpful
Very happy to have bought through Smart Homes. Staff were friendly and listened to pints thoroughly. I would definitely use them again to sell or buy....
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Was this helpful? Yes

“Professional and Dedicated...”

Feb 11,2019
Minithumbup
By: 'Dennis and Gill'
Feb 11,2019
0 people found
this helpful
Irene guided us successfully through a very difficult sale and at all times kept us fully informed and solicitors, 'motivated'....
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Comment on agent fees
Very reasonable.
Was this helpful? Yes

“House sale...”

Feb 08,2019
Minithumbup
By: 'Mr B Bhogal'
Feb 08,2019
0 people found
this helpful
The process has been smooth. Was really good that i didn't have to do any of the viewings as the agent took care of it all which was better for me as it's not a property I lived in and the agent was free to ...
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Comment on agent fees
Reasonable fees standard across most agents
Was this helpful? Yes

“Wow!...”

Feb 03,2019
Minithumbup
Russell
By: 'Sheila'
Feb 03,2019
0 people found
this helpful
I bought through Russell at Smart Homes and was impressed with his attitude,and patience all the time we were viewing. I had looked at 55 properties with other Agents and NONE compared with Smart Homes. Thanking you for making my experience of buying a new ...
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Comment on agent fees
Didn’t have to pay any as I was the Buyer.
Was this helpful? Yes

“Smart Decision...”

Feb 03,2019
Minithumbup
Helen
By: 'Debbie Bromwich'
Feb 03,2019
0 people found
this helpful
We recently sold our house in Solihull planning a big move up to the Wirral after 25yrs in the same house, I didn't know what to expect, Smart Homes, were fantastic, from the valuation by Jamie it was sold within 3 weeks, and then Helen took ...
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Comment on agent fees
I was happy with the fees, and felt it was money well spent for the service, accessibility, and peace of mind, it is the biggest purchase you do in life, so why would you skimp on it.
Was this helpful? Yes

“Absolute Star...”

Feb 02,2019
Minithumbup
Laura
By: 'j Marilyn'
Feb 02,2019
0 people found
this helpful
Laura is switched on, personable, informative, engaging and in my honest opinion totally wasted in the backgound. She has altered my details several times, and is always patient, pleasant and willing to help. When I first went into the office she sat and chatted and ...
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Comment on agent fees
Excellent
Was this helpful? Yes

“Property Sale...”

Feb 02,2019
Minithumbup
Jamie Smart
By: 'PJ'
Feb 02,2019
0 people found
this helpful
Excellent service throughout from initial meeting with Jamie through to Helen getting the sale over the line. Wasn't the easiest property to sell with one purchaser pulling out, but patience, persistence and good advice got the sale done. Thank you...
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Comment on agent fees
Good for work incurred
Was this helpful? Yes

“Great service!...”

Jan 31,2019
Minithumbup
Gin
By: 'Recent client'
Jan 31,2019
0 people found
this helpful
I was really pleased with the service provided by Smart Homes (Shirley). It was professional, efficient and accommodating. I had a lot of dealings with Gin Kaur, who was excellent. She kept both sides informed throughout the process and ensured the parties were co-operating effectively ...
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Comment on agent fees
Good
Was this helpful? Yes

“The BEST estate agents I have ever used!...”

Jan 31,2019
Minithumbup
Gin
By: 'Amreen'
Jan 31,2019
0 people found
this helpful
The BEST estate agents I have ever used! Great staff who were helpful and friendly throughout. Gin Kaur was specifically dealing with my house purchase. As a first time buyer, buying a new house can be a daunting process but Gin Kaur made it feel ...
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Comment on agent fees
Good
Was this helpful? Yes

“Brilliant!...”

Jan 29,2019
Minithumbup
Helen
Louise
By: 'Dane Kierstenson'
Jan 29,2019
0 people found
this helpful
From the start I felt that Louise was looking out for my best interests. She was friendly, thorough and continued to follow through on promised actions from start to finish. I decided to pay the lifetime fee to secure her services for any future sales/...
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Comment on agent fees
Fair fees, for a fair service.
Was this helpful? Yes

“Great Service all round...”

Jan 29,2019
Minithumbup
Gin
Emma
By: 'MattB90'
Jan 29,2019
0 people found
this helpful
I decided to come on the market with Smart Homes following a disappointing time on the market with another local estate agent. Josh regularly kept me updated with the marketing, Emma was great negotiating the sale and Gin was a star in chasing the sale ...
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Comment on agent fees
good fee for a great service
Was this helpful? Yes

“Helen @Smatthomes goes above and beyond...”

Jan 24,2019
Minithumbup
Helen
By: 'Jit Chauhan'
Jan 24,2019
0 people found
this helpful
My first interaction with Helen @Smarthomes when purchasing a buy to let property. From the first viewing through to exchange Helen kept me updated with regular contact on a challenging purchase. The purchase was delayed due to bank requirements for surveys needed. Helen organised multiple ...
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Comment on agent fees
N/a
Was this helpful? Yes

“One of the best estate agents we have used...”

Jan 22,2019
Minithumbup
Jamie Smart
Jackie
By: 'Audrey and Chris Jones'
Jan 22,2019
0 people found
this helpful
Great staff best estate agents we have used in Shirley. They always get back to you and keep you updated on what's happening. Jamie most helpful and Jackie always keeps us informed. I have used over the years many estate agents but have got to ...
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Comment on agent fees
Good fees can negotiate with Jamie !!
Was this helpful? Yes

“Happy Purchase...”

Jan 22,2019
Minithumbup
Helen
Jamie Smart
By: 'Liu'
Jan 22,2019
0 people found
this helpful
We bought our dream house through SmartHomes shirley. Due to the long chain, we have been waiting for quite a long time. Helen in SmartHomes has regularly contacted me for the update of the process, which ensures me a lot. Not many agents do that. ...
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Comment on agent fees
Very reasonable.
Was this helpful? Yes

“Finding Tennants...”

Jan 21,2019
Minithumbup
Senka
By: 'Paul Stanley'
Jan 21,2019
0 people found
this helpful
I have used Smart homes and Senka for over 5 years now. Each time one of my flats becomes vacant. They have always found great tenants and I have only lost a handful of rental days. This is down to how effective Smart Homes have been ...
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Comment on agent fees
Good value for money and the quality of the tennants have been excellent.
Was this helpful? Yes

“First time buyers...”

Jan 21,2019
Minithumbup
Helen
By: 'Saba'
Jan 21,2019
0 people found
this helpful
Smart homes have been absolutely brilliant. I am so glad we bought our property through them. It was such a stress free process with weekly updates from Helen. I can't recommend them enough. They helped us from start to finish even finding us the best ...
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Was this helpful? Yes

“Great experience from start to finish...”

Jan 13,2019
Minithumbup
Russell
Irene
By: 'Sarah Miller'
Jan 13,2019
0 people found
this helpful
From start to finish everyone I spoke with was professional and delivered exactly what was promised. I was kept up to date throughout the whole process. I wouldn't hesitate to recommend Smart Homes to anyone selling their home....
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Comment on agent fees
Money well spent. I chose not to interact with any interested parties, so having someone from Smart Homes to do this was ideal.
Was this helpful? Yes

“Sale complete...”

Jan 11,2019
Minithumbup
By: 'Martin'
Jan 11,2019
0 people found
this helpful
Irene Pullin project managed the sale without fault and despite some external roadblocks during the process, hit my target date. I believe the completion of sale without Irene's input and experience would have been delayed. In addition to this, customer service is completely transparent with ...
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Comment on agent fees
The agents fees were higher than previous agents used, although I was happy to pay slightly more for what I believe is a premium service. The property was on the market for months with lower fee agents, Smart Homes got the sale done within weeks.
Was this helpful? Yes

“Great Purchasing Experience...”

Jan 11,2019
Minithumbup
Emma
By: 'Buyer'
Jan 11,2019
0 people found
this helpful
We are in the process of purchasing our new home through Smart Homes and the service has been great. We were able to view at our convenience and were kept updated throughout by Emma....
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Was this helpful? Yes

“They went the extra mile...”

Jan 11,2019
Minithumbup
Helen
By: 'SherylJames'
Jan 11,2019
0 people found
this helpful
Smart homes went the extra mile to make sure everything was in place after a very stressful time with several solicitors, they called me with updates several times a week with a friendly and professional manner. I look forward to using them again in the ...
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Was this helpful? Yes

“Jackie was excellent throughout and we would recommend both her and Smart Homes highly...”

Jan 11,2019
Minithumbup
Jackie
By: 'Joanne Hughes'
Jan 11,2019
0 people found
this helpful
Jackie was there for us throughout and always went the extra mile .i would recommend both her and Smart Homes and we are very grateful for her dedication and hard work to try and make our move as smooth as possible.The team are friendly ,...
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Comment on agent fees
A fair price for a good company.
Was this helpful? Yes

“Excellent service...”

Jan 11,2019
Minithumbup
Russell
Irene
By: 'Paul'
Jan 11,2019
0 people found
this helpful
Looked at some of the online services and yes they are a lot cheaper, spoke to Russell and was impressed with his experience and he spoke our language so we decided to pay the extra and go with Smarthomes. Couple of problems during the sale ...
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Comment on agent fees
More expensive than online services but the service we received was worth the extra
Was this helpful? Yes

“Great Professional Service...”

Jan 08,2019
Minithumbup
Helen
Jamie Smart
By: 'Dave L'
Jan 08,2019
0 people found
this helpful
Sold my Flat through Smart Homes about 15 years ago. Fast forward to 2018 and Smart Homes have now sold my 3 bed semi in Shirley. Arranged block viewings around my holiday and sold the property whilst I was still away. Supported me throughout the process and kept ...
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Was this helpful? Yes

“Brilliant service from both members of staff. Made selling our house so easy and they really explained everything....”

Jan 08,2019
Minithumbup
Helen
Joshua
By: 'Graham smith'
Jan 08,2019
0 people found
this helpful
Great service from Helen and josh. Would recommend to anyone looking to sell their house. Always helpful and went above and beyond. Made selling the property easier and always got back to me if I left a message....
read full review
Was this helpful? Yes

“I first contacted Smart Homes last April and was impressed ......”

Jan 07,2019
Minithumbup
Joshua
Helen
By: 'Bernadette'
Jan 07,2019
0 people found
this helpful
I first contacted Smart Homes last April and was impressed with the company. Fast forward to Jan 2019 and my journey is complete. Josh led me through the selling process and kept my spirits up when it took longer than I had initially hoped. He always ...
read full review
Comment on agent fees
Good fees.
Was this helpful? Yes
Areas covered
  • B90
  • B14
  • B28
  • B13
  • B91
  • B47
  • B92
  • B93
  • B94
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
99% customers were satisfied with fees 90% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £14,695
  • Max: £4,000,000

Letting
  • Min: £0
  • Max: £240

NALS TPOS TDS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
46 0 27 1 288 2 124 1 15 0
Staff picture Helen
(254)

Staff picture Jamie Smart
(81)

Staff picture Russell
(15)

Staff picture Emma
(59)

Staff picture Joshua
(59)

Staff picture Sarah Jenkins
(9)

Staff picture Senka
(150)

Staff picture Tracey
(5)

Staff picture Jackie
(42)

Staff picture Kelly
(3)

Staff picture Gin
(39)

Staff picture Louise
(11)

Staff picture David
(2)

Staff picture Mark
(0)

Staff picture Jo
(27)

Staff picture Louise
(13)

Staff picture Nicola
(1)

Staff picture Simon
(2)

Staff picture Laura
(1)

Staff picture Alex
(0)

Staff picture Eliie
(0)

Staff picture Martin
(0)

Staff picture Sonia
(0)

Staff picture Julia
(0)

Fees

No fees set.

Complaints Procedure

No procedure set.
Last updated at 9:56 AM 02/10/2017 by emma daffurn

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Branch - Shirley Solihull, Solihull, B90

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