• Helen Sizer
    Helen Sizer
  • Jamie Smart
    Jamie Smart
  • Emma Daffurn
    Emma Daffurn
  • Joshua Field NEAEA
    Joshua Field NEAEA
  • Sarah Jenkins
    Sarah Jenkins
  • Senka Dragicevic
    Senka Dragicevic
  • Stephanie Johnston
    Stephanie Johnston
  • Jenny Collett
    Jenny Collett
  • Tracey Roberts
    Tracey Roberts
  • Jackie Jenkins
    Jackie Jenkins
  • Kelly Wright
    Kelly Wright
  • Alan Johnson
    Alan Johnson
  • claim your profile
    Gin Kaur
  • Gin Kaur
    Gin Kaur
  • claim your profile
    Louise Lewis
  • claim your profile
    David McLoughlin
  • claim your profile
    Mark Farebrother
  • claim your profile
    Jo Egan
  • claim your profile
    Sharon Mooney
Smart Homes is a local, award winning, independent Estate Agent specialising in sales and lettings in the Shirley, Dickens Heath, Solihull and surrounding area.
Smart Homes

316 Stratford Road Shirley, Solihull
West Midlands
B90 3DN

0121 744 4144


Properties for sale
Properties for rent
Dec 18,2017
Minithumbup
Helen Sizer
Jamie Smart
By: 'Helen and Neil Brooks'
Dec 18,2017
0 people found
this helpful
We sold our house and purchased our new one through Smart Homes earlier this year. The whole transaction went smoothly and we were kept informed every step of the way by Gemma and Helen. We would definitely recommend anyone to use Smart Homes. They are professional, friendly and very approachable. After 30 years in our old house we have now found a bungalow we love just as much so thank you again Smart Homes, we are grateful for all of your help....
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Comment on agent fees
The fees were very fair and very competitive
Was this helpful? Yes
Dec 17,2017
Minithumbup
Jamie Smart
Jackie Jenkins
By: 'Shirley Heyes'
Dec 17,2017
0 people found
this helpful
We are extremely pleased with the way Smart Homes have handled selling two properties of ours and sold them quickly! Jamie has been very professional and knowledgeable throughout and his team are a credit to him, all giving that extra courteous customer service. Jackie especially, has kept me constantly update throughout the process of my Fathers house and we are on the final part of completion with our house. I would definitely recommend Smart Homes ....
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Comment on agent fees
Good.
Was this helpful? Yes
Dec 15,2017
Minithumbup
Sharon Mooney
By: 'Mike Greenow'
Dec 15,2017
0 people found
this helpful
Sharon is very friendly and helpful. Always follows up on any enquiries. A credit to Smart Homes! Thanks for all of your support, Sharon :-)...
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Comment on agent fees
Agent fees are reasonable
Was this helpful? Yes
Dec 13,2017
Minithumbup
Gin Kaur
By: 'Mr & Mrs Ellahi'
Dec 13,2017
0 people found
this helpful
Jamie and Gin have been professional and helpful throughout this transaction. Our house was on the market for no longer than a day or two when the now current owner came across showing interest to pay the asking price. Great great team at Smart Homes...
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Comment on agent fees
The agents fees are very reasonable. Have no grumbles here whatsoever.
Was this helpful? Yes
Dec 09,2017
Minithumbup
By: 'Rebecca Stuart'
Dec 09,2017
0 people found
this helpful
Dealt with smart homes a lot living in solihull. We have brought and sold from them and also have a rental which they manage for us . We've never had any problems at all found them very friendly and reliable would highly recommend 10/10....
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Comment on agent fees
Good
Was this helpful? Yes
Dec 04,2017
Minithumbup
By: 'Margaret'
Dec 04,2017
0 people found
this helpful
I recent purchased a property via Smart Homes and had a very positive experience of working this agency. I found the staff to be professional and helpful on each occasion that I needed to contact the office. I would have no hesitation in recommending them to vendors and purchasers alike....
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Comment on agent fees
Good communication professional approach
Was this helpful? Yes
Nov 28,2017
Minithumbup
Gin Kaur
Helen Sizer
By: 'Tony'
Nov 28,2017
0 people found
this helpful
Gin has been fabulous. When everything went wrong with our sale because of bottom of the chain pulling out Gin kept it all together with lots of phone calls to us customers and to all the solicitors. She soon found another buyer for our buyers property and this time ,due to Gin , it all came together. Thanks Gin you are a star. Tony and Jen...
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Comment on agent fees
Good
Was this helpful? Yes
Nov 27,2017
Minithumbup
Jamie Smart
Gin Kaur
By: 'Mr & Mrs Patel'
Nov 27,2017
0 people found
this helpful
We moved house on 20.11.17 and although it was the most stressful move we have ever had in our life, Smart Homes helped us so much along the way. Jamie was very helpful as was Helen, Josh, Jackie and other staff at the agency. We would specifically extend our most grateful thanks to Gin Kaur who we feel, went over and above her job; we feel if it was not for her, we would not have had the bungalow we wanted. We truly appreciated all her help and support. She is a credit to the company....
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Comment on agent fees
comparable with others.
Was this helpful? Yes
Nov 21,2017
Minithumbup
Jamie Smart
Helen Sizer
By: 'Sarah S'
Nov 21,2017
0 people found
this helpful
My husband and I have moved house 4 times in the past 15 years and we used Smart homes for the last 3 moves. Jamie Smart really goes out of his way to get the best photos and people through the door. We have always found him to be a true gentleman and very fair. Helen Sizer has just always been a god send. She always keeps you updated and is there for you when things don't work out. Helen always has good advice and is great at listening. My husband and I will always use smart homes to sell ...
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Comment on agent fees
The agents fees are competitive and Jamie rewards us as loyal customers so what more could you ask for.
Was this helpful? Yes
Nov 11,2017
Minithumbup
Jamie Smart
Joshua Field NEAEA
By: 'P and P Cotton'
Nov 11,2017
1 people found
this helpful
Jamie and his excellent team have sold two properties for us in the last 14 years - most recently, my late mother's retirement apartment has been marketed for sale and from the appraisal/valuation stage to final completion, the attention to detail given by Jamie, Josh and Helen has always been EXCEPTIONAL - especially the frequent, in depth feedback given to us during the whole sale process. I would thoroughly recommend Smart Homes as an excellent local estate agent. Thank you!...
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Comment on agent fees
The fees were acceptable and fully explained at the valuation stage so absolutely no problem there.
Was this helpful? Yes
Nov 08,2017
Minithumbup
Helen Sizer
Jamie Smart
By: 'Noz'
Nov 08,2017
1 people found
this helpful
Fantastic is really what I would say from beginning to end , it was made so easy for us and we were kept well informed on a weekly basis of what was going on in the chain , very efficient at all times and everything went as dimorphism as possible , would recommend Jamie and he's team to sell your house any day ....
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Comment on agent fees
FeeÒ€ℒs were a little less than some , but slightly higher than another quote we had , chose the agent because he sold his self and the company to me .
Was this helpful? Yes
Nov 06,2017
Minithumbup
Helen Sizer
David McLoughlin
By: 'J Khattak'
Nov 06,2017
1 people found
this helpful
I recent purchased my first home through Smart homes. The service I received from the Smart Homes team was incredible from start (viewing) till completion. I would like to say a special thanks to Helen, who answered all my queries promptly and patiently. I will recommend their services to friends and family....
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Was this helpful? Yes
Nov 05,2017
Minithumbup
Senka Dragicevic
By: 'Bramble'
Nov 05,2017
0 people found
this helpful
Very happy with smart letting. Senka is excellent, goes over and above with attention to detail. Alan is very thorough and conscientious. Both a real asset to the team. Thanks for being patient finding the ideal tenant for our house. Would highly recommend!...
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Comment on agent fees
Fees are fees! You can't rent without incurring them.
Was this helpful? Yes
Nov 05,2017
Minithumbup
Gin Kaur
By: 'Belle'
Nov 05,2017
0 people found
this helpful
Really pleased with how Gin managed our chain and realised our move after there had been major delays in the move caused by the chain falling through at the last minute. She was pleasant informative and professional throughout and I felt a lot more reassured when she took over the management of the chain. Thank you...
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Was this helpful? Yes
Nov 01,2017
Minithumbup
Gin Kaur
By: 'AmieB'
Nov 01,2017
0 people found
this helpful
I purchased my first home through Smart homes recently. The service I received from every member of the team I dealt with (practically everyone!) was really helpful. I would like to say a special thank you to Gin, who answered all my questions quickly and patiently (being a first time buyer there were a fair few!). I will happily recommend your services to friends and family! Thanks again guys!...
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Comment on agent fees
CanÒ€ℒt comment
Was this helpful? Yes
Oct 27,2017
Minithumbup
Emma Daffurn
Joshua Field NEAEA
By: 'Martin & Linda'
Oct 27,2017
1 people found
this helpful
My wife and myself have been dealing with Smart Homes in Shirley on behalf of my mother in law with the sale of her property and also the purchase of another property through Smart Homes and I can only say how helpful and professional all staff have been with a special mention of Emma, Josh and David. Compared to other agents I have dealt with in the last 2 years our experience of Smart homes has been far superior and its all down to basics of being polite, courteous, punctual, helpful but not p...
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Comment on agent fees
good
Was this helpful? Yes
Oct 18,2017
Minithumbup
Helen Sizer
Joshua Field NEAEA
By: 'Lisa'
Oct 18,2017
3 people found
this helpful
So very impressed with the level of personal care. All staff were professional. I could not have asked for a better estate agent. Every viewing was confirmed by email. A member of staff accompanied all viewings. We sold through smart homes and bought through them too. The sales team Emma, Josh, David were fantastic. We even got to know Martin really well who accompanied us on some viewings. Once our sale was confirmed we was passed on to Helen and Jackie. I can not express how impressed I am ...
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Comment on agent fees
Good
Was this helpful? Yes
Oct 17,2017
Minithumbup
Gin Kaur
By: 'Gail'
Oct 17,2017
1 people found
this helpful
Excellent service throughout the sale to completion. Provided weekly feedback with regard to viewings. A special thanks to Gin for excelling in her duties in liasing between parties to ensure completion!...
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Comment on agent fees
Good
Was this helpful? Yes
Oct 16,2017
Minithumbup
Gin Kaur
Joshua Field NEAEA
By: 'Charlotte'
Oct 16,2017
1 people found
this helpful
Fantastic support from start to finish from everyone at the Shirley Office but especially Josh, Emma and Gin. Very professional, approachable, good communication and helpful. I bought and sold with Smart Homes and would thoroughly recommend them. Thank you so much...
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Comment on agent fees
Good
Was this helpful? Yes
Oct 01,2017
Minithumbup
Joshua Field NEAEA
Jamie Smart
By: 'Neil Morgan'
Oct 01,2017
1 people found
this helpful
A fantastic experience from start to finish. Excellent customer service throughout. Always keen to help. I can fully recommend them for their overall service....
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Was this helpful? Yes
Sep 27,2017
Minithumbup
Joshua Field NEAEA
By: 'Trish W'
Sep 27,2017
1 people found
this helpful
I am absolutely delighted with Joshua and his team at Smart Home Shirley. Sold my flat in record time after it had been with another agent for several months without any success. First class and very professional team!...
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Comment on agent fees
Good
Was this helpful? Yes
Sep 01,2017
Minithumbup
Senka Dragicevic
By: 'James'
Sep 01,2017
2 people found
this helpful
Senka helped us through the process of renting our property while we are away. She walked us through step by step in a professional and friendly manner, leaving us with no doubt that our property was in safe hands....
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Comment on agent fees
Comparable
Was this helpful? Yes
Aug 31,2017
Minithumbup
Joshua Field NEAEA
By: 'Geoff'
Aug 31,2017
3 people found
this helpful
Josh was efficient with his dealings with our queries and dealt efficiently with several offers that we received on the property ultimately accepting a slightly higher offer than the valuation...
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Comment on agent fees
about average not too much negotiation
Was this helpful? Yes
Aug 30,2017
Minithumbup
Helen Sizer
Jamie Smart
By: 'Martina keane'
Aug 30,2017
4 people found
this helpful
Jamie & helen were particularly helpfull and gave me extremely helpfull advise when I sold my home and bought a new home recently. I just couldn't thank all the Smart Homes team enough. They all made the process completely stress free. What a friendly team....
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Comment on agent fees
Good
Was this helpful? Yes
Aug 30,2017
Minithumbup
Jackie Jenkins
Gin Kaur
By: 'Danielle'
Aug 30,2017
4 people found
this helpful
Gin and Jackie are really knowledgeable, helpful and friendly when we was buying our new home. I was always kept up to date with what was happening and given good advice when it was needed....
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Was this helpful? Yes
Aug 29,2017
Minithumbup
Gin Kaur
Helen Sizer
By: 'Tracey'
Aug 29,2017
4 people found
this helpful
Gin and Helen and all the other agents in the office are really knowledgeable, helpful and friendly, even when I was asking silly questions. I was always kept up to date with what was happening and given good advice when it was needed. They guided me through when things got difficult and made the whole process a lot easier than I thought it would be....
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Comment on agent fees
I must admit that I thought it was expensive at first, especially when compared to online estate agents, but the service and help and advice I received was well worth the fee.
Was this helpful? Yes
Aug 29,2017
Minithumbup
Jamie Smart
Helen Sizer
By: 'LB'
Aug 29,2017
4 people found
this helpful
A first class service from start to finish. A professional and accurate valuation from Jamie Smart which lead to multiple offers. Helen provided an excellent service offering assistance and advice when needed, leading the sale smoothly through to exchange and completion. A great team providing an excellent service, highly recommended....
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Comment on agent fees
Good
Was this helpful? Yes
Aug 26,2017
Minithumbup
Helen Sizer
By: 'Matthew & Gemma'
Aug 26,2017
4 people found
this helpful
As purchasers, we were very pleased with the service received from everyone at Smart Homes, and Helen in particular. We found them to be courteous and efficient and they dealt with us in an open manner - we didn't feel at all hustled or misled in any way. All our enquiries were dealt with promptly and any issues we raised were handled sympathetically and thoroughly, even though we were not their paying clients. Over all we found them more helpful and effective to deal with than our own agents! W...
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Comment on agent fees
N/A
Was this helpful? Yes
Aug 25,2017
Minithumbup
Helen Sizer
By: 'Michelle'
Aug 25,2017
3 people found
this helpful
We recently sold our house in Kings Norton through Smart Homes. It took 2 afternoons of viewings to secure offers on our property. We were kept fully informed throughout the process and found Helen Sizer to be really professional and friendly....
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Comment on agent fees
Very reasonable
Was this helpful? Yes
Aug 24,2017
Minithumbup
Helen Sizer
By: 'Sue'
Aug 24,2017
2 people found
this helpful
We have just completed on the sale of our property through Smart Homes Shirley. From the very first phone call Smart Homes have excelled in their customer service. One member of staff really stands out for us through the process and that has been Helen Sizer. She has kept us SO well informed, been in constant contact via email/ phone and has gone beyond what she had to do in order to make the sale of our house as smooth as possible. She really is a credit to the Shirley office! We would recommen...
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Was this helpful? Yes
Areas covered
  • B90
  • B14
  • B28
  • B13
  • B91
  • B47
  • B92
  • B93
  • B94
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
99% customers were satisfied with fees 92% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: Β£14,695
  • Max: Β£875,000

Letting
  • Min: Β£0
  • Max: Β£240

NALS TPOS TDS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
35 0 20 1 147 0 58 0 7 0
Helen Sizer Helen Sizer
Office Manager
137 reviews

About Helen No description set View full profile
Jamie Smart Jamie Smart
Director
47 reviews

About Jamie No description set View full profile
Emma Daffurn Emma Daffurn
Instructions Manager
30 reviews

About Emma Emma possesses invaluable knowledge of the local area. This, together with her agency experience makes her an asset to Smart Homes Sales Team. View full profile
Joshua Field NEAEA Joshua Field NEAEA
Sales Negotiator
37 reviews

About Joshua No description set View full profile
Sarah Jenkins Sarah Jenkins
Lettings Director
6 reviews

About Sarah We have the strongest desire to improve the way that our industry and our branches operate. We feel our service and image are superior to any of our competitors, an award-winning formula that, for our View full profile
Senka Dragicevic Senka Dragicevic
Senior Lettings Negotiator
73 reviews

About Senka Senka has an enviable track record in sales and customer service. She will be more than happy to help you with any aspect of the lettings process. View full profile
Stephanie Johnston Stephanie Johnston
Administration Support
0 reviews

About Stephanie Stephanie provides an instrumental role in ensuring your property is displayed to its full potential. Your satisfaction is her end goal. View full profile
Jenny Collett Jenny Collett
Accounts Manager
0 reviews

About Jenny From experience in running her own successful lettings company, Jenny brings a wealth of knowledge and accuracy to the Property Management Team. View full profile
Tracey Roberts Tracey Roberts
Applications Co-ordinator
3 reviews

About Tracey Tracey is the longest serving member of staff having been with us since the outset. Originally in the sales team, she now successfully co-ordinates all the lettings applications. View full profile
Jackie Jenkins Jackie Jenkins
Contract Progressor
17 reviews

About Jackie With almost 20 years experience in the property industry, JackieΓƒΒ’Γ’β€šΒ¬Γ’β€žΒ’s attention to details ensures your most valuable asset is well looked after View full profile
Kelly Wright Kelly Wright
Property Manager
0 reviews

About Kelly Kelly has worked within the property industry for over six years and in that time has experienced every aspect of property maintenance. She relishes a challenge and always has our Clients best intere View full profile
Alan Johnson Alan Johnson
Lettings Negotiator
5 reviews

About Alan Alan started in estate agency career over seven years ago and is a welcomed addition to the Smart Homes team. His experience in agency means that he shows real empathy with our clients and truly care View full profile
Gin Kaur - upload your photo Gin Kaur
1 reviews

About Gin No description set View full profile
Gin Kaur Gin Kaur
Contract Progressor
11 reviews

About Gin After 14 years working for a local competitor, Gin joined Smart Homes bringing with her a β€œcan do” attitude that has wholly complemented the current sales team. Gin works alongside Helen and Jack View full profile
Louise Lewis Louise Lewis
Mortgage Consultant
1 reviews

About Louise Louise has worked within the Financial Services Industry for over 15 years and brings with her a wealth of experience and expertise to smartmortgages. Louise will be happy to meet you at the office or View full profile
David McLoughlin David McLoughlin
david@smart-homes.co.uk
1 reviews

About David David has been working with Smart Homes for five years on a part time basis and we are extremely pleased that he has now joined the team full time. David brings with him a wealth of knowledge on the View full profile
Mark Farebrother Mark Farebrother
Senior Property Manager
0 reviews

About Mark Mark has worked in Estate Agency for over 21 years and, like Jo, joined Smart Homes in 2017 after working for a local competitor He is best placed to offer help and support to any Landlord or tenant View full profile
Jo Egan Jo Egan
Property Manager
4 reviews

About Jo Jo joined Smart Homes in 2017 after working for two years in the lettings industry for a local competitor. Jo’s organised and methodical approach means that clients are assured that they are in the View full profile
Sharon Mooney Sharon Mooney
Property Manager
1 reviews

About Sharon Sharon joined Smart Homes in 2016 and has proven herself to be a real asset to the team. As a Property Manager, Sharon is the first port of call for any Landlord looking for advice on their tenancies View full profile

Job vacancies

Please see a list of jobs available

Fees

No fees set.
Last updated at 9:56 AM 02/10/2017 by emma daffurn

Complaints Procedure

No procedure set.
Last updated at 9:56 AM 02/10/2017 by emma daffurn

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