• Helen Sizer
    Helen Sizer
  • Jamie Smart
    Jamie Smart
  • Emma Daffurn
    Emma Daffurn
  • Joshua Field
    Joshua Field
  • Sarah Jenkins
    Sarah Jenkins
  • Senka Dragicevic
    Senka Dragicevic
  • Stephanie Johnston
    Stephanie Johnston
  • Isobel Carter
    Isobel Carter
  • Jenny Collett
    Jenny Collett
  • Tracey Roberts
    Tracey Roberts
  • Jackie Jenkins
    Jackie Jenkins
  • Hannah Delaney
    Hannah Delaney
  • Gill Smart
    Gill Smart
  • claim your profile
    Lynnette Somers
  • Kelly Cartwright
    Kelly Cartwright
  • Gemma Byrne
    Gemma Byrne
  • Peter Haden
    Peter Haden
  • claim your profile
    Helen Harvey
  • claim your profile
    hannah smart
Smart Homes is a local, award winning, independent Estate Agent specialising in sales and lettings in the Shirley, Dickens Heath, Solihull and surrounding area.
Smart Homes

316 Stratford Road Shirley, Solihull
West Midlands
B90 3DN

0121 744 4144

Jul 23,2016
Minithumbup
By:
Jul 23,2016
Featured Review
0 people found
this helpful
Senka and the lettings team have provided me with fantastic service to help co-ordinate improvements to my property (I'm overseas so I need help with tradesmen) and to secure a tenant immediately once the property was ready. Always friendly, helpful and responsive, nothing is ever a problem and it is always a pleasure to deal with Senka and the team....
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Comment on agent fees
Fees are competitive
Was this helpful? Yes
Jul 23,2016
Minithumbup
By:
Jul 23,2016
Featured Review
0 people found
this helpful
We have recently purchased a property through these agents and they were very helpful, promptly contacting solicitors/vendors whenever we had any queries....
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Comment on agent fees
n/a
Was this helpful? Yes
Jul 21,2016
Minithumbup
By:
Jul 21,2016
Featured Review
0 people found
this helpful
We would definitely recommend Smart Homes. Without Helen's communication skills,positive attitude and attention to our chain our sale would not have been achieved. THANK YOU!!!...
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Comment on agent fees
Good
Was this helpful? Yes
Jul 21,2016
Minithumbup
By:
Jul 21,2016
Featured Review
0 people found
this helpful
We decided to use Smart Homes to sell our home as they provided the most realistic valuation and were thoroughly professional in comparison to other well known local estate agents. We had five viewings arranged for the first day and five offers. We must thank Josh who made the whole process of selling as easy as can be! We coincidently found our next home through Smart Homes too, and thanks to the diligence, hard work and understanding by those involved (Helen and Jackie), we have finally exch...
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Comment on agent fees
Simple price structure and fair
Was this helpful? Yes
Jul 20,2016
Minithumbup
By:
Jul 20,2016
Featured Review
0 people found
this helpful
Smart Homes and their staff are fantastic and have looked after me for over 3 years now. They work really hard to find the right people for my property and I highly recommend them...
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Was this helpful? Yes
Jul 23,2016
Minithumbup
By:
Jul 23,2016
0 people found
this helpful
We have recently purchased a property through these agents and they were very helpful, promptly contacting solicitors/vendors whenever we had any queries....
read full review
Comment on agent fees
n/a
Was this helpful? Yes
Jul 23,2016
Minithumbup
By:
Jul 23,2016
0 people found
this helpful
Senka and the lettings team have provided me with fantastic service to help co-ordinate improvements to my property (I'm overseas so I need help with tradesmen) and to secure a tenant immediately once the property was ready. Always friendly, helpful and responsive, nothing is ever a problem and it is always a pleasure to deal with Senka and the team....
read full review
Comment on agent fees
Fees are competitive
Was this helpful? Yes
Jul 21,2016
Minithumbup
By:
Jul 21,2016
0 people found
this helpful
We decided to use Smart Homes to sell our home as they provided the most realistic valuation and were thoroughly professional in comparison to other well known local estate agents. We had five viewings arranged for the first day and five offers. We must thank Josh who made the whole process of selling as easy as can be! We coincidently found our next home through Smart Homes too, and thanks to the diligence, hard work and understanding by those involved (Helen and Jackie), we have finally exch...
read full review
Comment on agent fees
Simple price structure and fair
Was this helpful? Yes
Jul 21,2016
Minithumbup
By:
Jul 21,2016
0 people found
this helpful
We would definitely recommend Smart Homes. Without Helen's communication skills,positive attitude and attention to our chain our sale would not have been achieved. THANK YOU!!!...
read full review
Comment on agent fees
Good
Was this helpful? Yes
Jul 20,2016
Minithumbup
By:
Jul 20,2016
0 people found
this helpful
Smart Homes and their staff are fantastic and have looked after me for over 3 years now. They work really hard to find the right people for my property and I highly recommend them...
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Was this helpful? Yes
Jul 13,2016
Minithumbup
By:
Jul 13,2016
0 people found
this helpful
We used this agent to buy a property successfully. Their service was very excellent. Good arrangement on property viewing and keep updating the latest information from property marketing. Would not hesitate to use Smart Homes again....
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Was this helpful? Yes
Jul 12,2016
Minithumbup
By:
Jul 12,2016
0 people found
this helpful
All the staff are amazing from showing people round your home to selling it.They always keep you up to date with what's going on and even dealing with solicitors I couldn't have done it without all there help and support highly recommend...
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Comment on agent fees
Good
Was this helpful? Yes
Jul 08,2016
Minithumbup
By:
Jul 08,2016
0 people found
this helpful
We were unfortunate enough to be involved in a difficult chain; if it had not been for the empathy, professionalism and tenacity of both Helen and Jackie I think the whole thing would've fallen apart. This is even more impressive as they were not even the agent selling my house! They had to intervene when my agent seemed out of their depth. I would have no hesitation in recommending them above any other agent and will be doing so. Thanks both for all your hard work in what was a very trying situ...
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Was this helpful? Yes
Jul 04,2016
Minithumbup
By:
Jul 04,2016
0 people found
this helpful
Helen has been of enormous help through one of the most arduous processes that I have ever experienced. If it wasn't for Helen I would have given up a long time ago on purchasing a property that I really like! Helen is understanding and professional and gets back to you when she says she will! Amazing Helen- thank you!...
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Was this helpful? Yes
Jun 10,2016
Minithumbup
By:
Jun 10,2016
1 people found
this helpful
Smart Homes have provided us with an outstanding service from the beginning to the end of our house sale. From the initial valuation by Paul to the hard work of Jackie and Helen once sold, we have been impressed by the friendliness, attention to detail and professionalism of Smart Homes at all times. We were very impressed with the way our house was presented in the particulars and brochure, and the process of having the property photographed then being live on Rightmove was very quick. Viewings...
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Comment on agent fees
Competitive
Was this helpful? Yes
May 31,2016
Minithumbup
By:
May 31,2016
1 people found
this helpful
I just purchased a shared ownership flat through Smart Homes, and all the staff I spoke to are very polite have time for you, Helen who looked after my purchase was brilliant. She was chasing solicitors and vendors for me and really made me feel at ease in what could have been a stressful purchase. Smart homes is a highly professional outfit. I highly recommend them....
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Comment on agent fees
good
Was this helpful? Yes
May 23,2016
Minithumbup
By:
May 23,2016
1 people found
this helpful
I had a really straight forward selling experience with Smart Homes. They were efficient, organised,honest and friendly. I was impressed with their service and received regular phone calls. Thank you all....
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Comment on agent fees
Agents fees were a little steep on the value on my property. I would prefer more of a sliding scale charge with lower value property being charged a slightly lesser rate.
Was this helpful? Yes
May 19,2016
Minithumbup
By:
May 19,2016
1 people found
this helpful
Fantastic selling and buying experience with these guys. Can't thank them enough for making it an easy pleasant experience, keeping us informed at every stage. The valuation experience and photos taken were great and attracted lots of interest. The viewings were conducted in blocks for added convenience. Thank you for all your guidance and help....
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Comment on agent fees
Very good
Was this helpful? Yes
May 13,2016
Minithumbup
By:
May 13,2016
1 people found
this helpful
We had a really pleasant house-buying experience with Smart Homes. They were efficient, honest, organised, friendly and fair. I was impressed with how they kept things confidential and returned calls when they said they would. Thanks Smart Homes!...
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Comment on agent fees
N/A
Was this helpful? Yes
Apr 30,2016
Minithumbup
By:
Apr 30,2016
1 people found
this helpful
Excellent work, brilliant staff! Very happy to work with Smart homes! Very professional & helpful. They sold our house but things did not progressed due to complications not caused by us. But once complications are resolved; we are looking forward to working with Smart Homes again in the new year. Especially a big thank you to Paul Whitehead, Gill Smart, Jackie Jenkins, Gemma & Emma! Everyone at Smart Homes! See you in the new year. Mr & Mrs Irving...
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Comment on agent fees
Very competitive
Was this helpful? Yes
Apr 04,2016
Minithumbup
By:
Apr 04,2016
0 people found
this helpful
Excellent service: prompt responses to questions, and regular updates on offers and sales progress. Efficient call backs if not available when called....
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Comment on agent fees
OK
Was this helpful? Yes
Mar 31,2016
Minithumbup
By:
Mar 31,2016
1 people found
this helpful
We would like to thank Helen, Gemma and Josh for all their help on the recent sale of our property and purchase of our new home. After many, many months of waiting, we finally completed just over a week ago!! Helen was fantastic at keeping us updated and played a crucial role in moving things forward, her knowledge of the industry and professionalism was demonstrated throughout. We are really happy in our new home and would definitely recommend SmartHomes as an estate agent....
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Comment on agent fees
Happy with the fees
Was this helpful? Yes
Mar 25,2016
Minithumbup
By:
Mar 25,2016
0 people found
this helpful
Thanks to Helen, what set out as a straight forward purchase, that went terribly wrong with complications, has completed. We are so grateful for the additional support given. It was above and beyond. Thank you Helen and team. Abi...
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Comment on agent fees
Good
Was this helpful? Yes
Mar 18,2016
Minithumbup
By:
Mar 18,2016
2 people found
this helpful
The guys were great. From the moment that they first started to work on selling Mum's house, through organising experts and contractors to address concerns raised by purchasers survey, to negotiating and completing the sale. Professional, friendly, responsive - a smart move to go to Smart Homes!...
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Comment on agent fees
no issue
Was this helpful? Yes
Mar 15,2016
Minithumbup
By:
Mar 15,2016
2 people found
this helpful
The service given by everyone we were involved with at Smart Homes was excellent. From the initial meeting to value the property & the advice on how best to market it by Jamie Smart was just as we had been advised. The attention to detail, the weekly updates on the progression of the sale was very much appreciated from Helen Sizer. A first class service from Smart Homes who provided us with a choice of buyers in just over a week. Fantastic!...
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Comment on agent fees
Very good value for money.
Was this helpful? Yes
Mar 14,2016
Minithumbup
By:
Mar 14,2016
2 people found
this helpful
Having recently used Smart Homes to both sell and by a home I could not be more pleased with the service they give. Nothing was too much trouble always went the extra mile. Every member of the team always helpful and friendly. My special thanks to Jamie for his advice and Helen for her support and her determination to get me to the finishing line. Would recommend them to anyone. Thank you....
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Comment on agent fees
Their fees were very fare.
Was this helpful? Yes
Mar 11,2016
Minithumbup
By:
Mar 11,2016
0 people found
this helpful
I appointed Smart Homes as my estate agents in October 2015 to sell my home and the service that I received from beginning to end was nothing less than 1st class. Jamie Smart was very professional and realistic with regards to the value of my property and also very informative about how my property would be marketed to find an appropriate buyer. I was kept fully up to date at all times with regards to viewings, feedback and progress being made. Every touch point I had with smart homes throughout...
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Comment on agent fees
Good
Was this helpful? Yes
Mar 10,2016
Minithumbup
By:
Mar 10,2016
0 people found
this helpful
Helen has been our principal point of contact throughout and has ensured that the transaction has proceeded efficiently - keeping us fully informed at every stage, in a friendly and courteous manner....
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Was this helpful? Yes
Mar 07,2016
Minithumbup
By:
Mar 07,2016
0 people found
this helpful
I bought through Smart Homes, and found them very efficient, easy to talk to, and quick to react. I would highly recommend Smart Homes....
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Was this helpful? Yes
Feb 26,2016
Minithumbup
By:
Feb 26,2016
1 people found
this helpful
Quick, easy, friendly, supportive and I strongly recommend them. Always have time to listen and advise. Thank you very much!...
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Comment on agent fees
N/A we were buyers
Was this helpful? Yes
Feb 19,2016
Minithumbup
By:
Feb 19,2016
1 people found
this helpful
Smart homes have been a wonderful company to use for the sale of my mothers house. They have helped us through what has been a very emotional event. My mother was widowed recently and made the tough decision to start a new by moving house and area to be nearer to family. The staff have all been wonderful, polite friendly and helpful. They have answered any questions we may have asked, and kept us up to date with everything that was involved with the sale. They helped us find a fantastic solicito...
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Comment on agent fees
The agents fee's are very fair for smart homes and clearly set out and explained right from the off. I would use them again in the future and recommend them to family and friends.
Was this helpful? Yes
Feb 05,2016
Minithumbup
By:
Feb 05,2016
1 people found
this helpful
Joshua helped sell our property ensuring it was on right move very quickly and help sell our property in 6 days. We had difficulties with our solicitor and Helen helped ease the pressure on the sale side ensuring communication and proceedings chased and updated to us on a regular basis. If in future we move again we would definitely use Smart Homes again and would recommend them to anyone who is moving home....
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Comment on agent fees
Good
Was this helpful? Yes
Jan 23,2016
Minithumbup
By:
Jan 23,2016
1 people found
this helpful
Senka Dragicevic and Tracey Roberts were both kind, pleasant, knowledgeable, helpful and went the extra mile to help me secure a tenant for my property. In my opinion, Senka's award was very well deserved, for the second year running. Smart Homes' fees are very reasonable and they are highly professional agents. I would recommend Senka and the other staff members at Smart Homes to all of my friends and relations....
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Comment on agent fees
Reasonable fees for an excellent service
Was this helpful? Yes
Dec 24,2015
Minithumbup
By:
Dec 24,2015
0 people found
this helpful
This has been a difficult sale without Emma's proactive sales chasing and persistence I do not think the sale would have completed without her help. I would highly recommend Smart Homes to anyone selling their home, all of the staff are very pleasant to deal with and have always returned phone calls....
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Was this helpful? Yes
Dec 21,2015
Minithumbup
By:
Dec 21,2015
0 people found
this helpful
Smart homes provided an excellent service. The staff all were professional and helpful. In particular Senka was brilliant and always accomadating. The staff are all friendly , caring and ready to go the extra mile. I havel let one property with smart homes, due to their excellence service I have now happily instructed and let my second property with smart homes. I highly recommend smart homes as they strive to provide the best service and offer customer satisfaction....
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Was this helpful? Yes
Areas covered
  • B90
  • B91
  • B92
  • B93
  • B94
  • B27
  • B28
  • B47
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
95% customers were satisfied with fees 95% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: ยฃ64,000
  • Max: ยฃ399,999

Letting
  • Min: ยฃ450
  • Max: ยฃ1,500



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
26 0 17 1 69 0 20 0 4 0

Job vacancies

Please see a list of jobs available

Fees

No fees set.
Created at 4:09 PM 15/03/2016. Last updated at 4:09 PM 15/03/2016 by allAgents


Helen Sizer Helen Sizer
Office manager
62 reviews

About Helen No description set View full profile
Jamie Smart Jamie Smart
19 reviews

About Jamie No description set View full profile
Emma Daffurn Emma Daffurn
Sales Negotiator
15 reviews

About Emma Emma possesses invaluable knowledge of the local area. This, together with her agency experience makes her an asset to Smart Homes Sales Team. View full profile
Joshua Field Joshua Field
Sales Negotiator
11 reviews

About Joshua No description set View full profile
Sarah Jenkins Sarah Jenkins
Lettings Manager
5 reviews

About Sarah We have the strongest desire to improve the way that our industry and our branches operate. We feel our service and image are superior to any of our competitors, an award-winning formula that, for our View full profile
Senka Dragicevic Senka Dragicevic
Lettings Negotiator
35 reviews

About Senka Senka has an enviable track record in sales and customer service. She will be more than happy to help you with any aspect of the lettings process. View full profile
Stephanie Johnston Stephanie Johnston
Administration Support
0 reviews

About Stephanie Provides an instrumental role in ensuring your property is displayed to its full potential. Your satisfaction is her end goal. View full profile
Isobel Carter Isobel Carter
Property Management
1 reviews

About Isobel Isobel joined smarthomes in 2005 and already had a wealth of experience within the lettings industry. She demonstrates great listening capabilities which is fundamental in her role. View full profile
Jenny Collett Jenny Collett
Accounts Manager
0 reviews

About Jenny From experience in running her own successful lettings company, Jenny brings a wealth of knowledge and accuracy to the Property Management Team. View full profile
Tracey Roberts Tracey Roberts
Applications Co-ordinator
1 reviews

About Tracey Tracey is the longest serving member of staff having been with us since the outset. Originally in the sales team, she now successfully co-ordinates all the lettings applications. View full profile
Jackie Jenkins Jackie Jenkins
Inventory Clerk
9 reviews

About Jackie With almost 20 years experience in the property industry, Jackieรƒยขรขโ€šยฌรขโ€žยขs attention to details ensures your most valuable asset is well looked after View full profile
Hannah Delaney Hannah Delaney
Trainee Lettings Negotiator
2 reviews

About Hannah The newest member of the team, Hannah comes with a positive attitude and a strong desire to achieve. She is rapidly expanding her knowledge of the lettings industry. View full profile
Gill Smart Gill Smart
Viewing Representative
3 reviews

About Gill Gill assists with the all-important viewing process, guiding prospective purchasers around their new home! View full profile
Lynnette Somers - upload your photo Lynnette Somers
1 reviews

About Lynnette No description set View full profile
Kelly Cartwright Kelly Cartwright
Maintenance Co-Ordinator
0 reviews

About Kelly Kelly has worked within the property industry for over six years and in that time has experienced every aspect of property maintenance. She relishes a challenge and always has our Clients best interes View full profile
Gemma Byrne Gemma Byrne
Sales and Lettings Assistant
2 reviews

About Gemma Gemma has worked for Smart Homes for over two years and is currently studying for her diploma in Residential Sales. Gemma possesses all the knowledge necessary to help you find your perfect home. View full profile
Peter Haden Peter Haden
Viewings Representative
0 reviews

About Peter Peter boasts a number of interests within the local community and is currently President of Wake Green Football Club. He joined Smart Homes in 2014 and takes huge pride in helping our clients find the View full profile
Helen Harvey - upload your photo Helen Harvey
1 reviews

About Helen No description set View full profile
hannah smart - upload your photo hannah smart
0 reviews

About hannah No description set View full profile

Complaints Procedure

No procedure set.
Created at 1:45 PM 15/12/2014. Last updated at 4:09 PM 15/03/2016 by allAgents


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