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No description for branch.
Seymours Estate Agents

12A Commercial Way Woking
Surrey
GU21 6ET

01483 757700

Oct 28,2016
Minithumbup
By:
Oct 28,2016
0 people found
this helpful
I have both sold my house and bought another through Seymours recently. They have a keen, energetic team, doing their utmost for sellers and buyers. Sandra Mitchell was extremely helpful in negotiations and kept everything on track....
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Comment on agent fees
OK
Was this helpful? Yes
Jul 06,2016
Minithumbdown
By:
Jul 06,2016
1 people found
this helpful
Every one was friendly and nice and that is the only positive about this company. We took a 2hr journey to view a property that was not available any more and instead of letting us know, they tried to show us other properties that were higher in our budget. We then got on the train to come home, only to receive a phone call from the Same person from the company (Kalam) saying he had got our e mail from yesterday and was we still interested in the property to come and view it. We couldn't believe...
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Was this helpful? Yes
May 16,2016
Minithumbup
By:
May 16,2016
0 people found
this helpful
Rianna has looked after 5 flats, and has done so in an efficient and positive way. She has managed to stay calm, professional and friendly when dealing with emergency situations, such as water leaks and broken door locks which occur in this old building....
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Comment on agent fees
The fee's charged are very competitive to that charged by other agents.
Was this helpful? Yes
May 11,2016
Minithumbup
By:
May 11,2016
0 people found
this helpful
I have been using Seymours, Woking for 2 years. They manage a studio rental for me. I am very pleased and satisfied with the service. In the first instance they found a suitable tenant and when the tenant vacated the property a new tenant was found immediately. The studio has not been vacant since i purchased it and always secure a rent at the current rate. The management of the property runs smoothly and I am very satisfied....
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Comment on agent fees
Good
Was this helpful? Yes
May 10,2016
Minithumbup
By:
May 10,2016
0 people found
this helpful
Hayley Louise has been consistently professional in her dealings with me and extremely efficient in her working practice. Communication has been timely and proactive, for example calling to raise an issue of late rent payment from a tenant, chasing the tenant and keeping me informed on a daily basis until the issue is resolved, which was within two days. She, together with the rest of the team always respond to calls promptly. It is a pleasure to work with such a professional team....
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Comment on agent fees
The agent was flexible with rate negotiation
Was this helpful? Yes
May 10,2016
Minithumbup
By:
May 10,2016
0 people found
this helpful
There is no doubt that Rianna is offering a five star service. She is always very efficient and polite. I would strongly recommend her....
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Was this helpful? Yes
May 10,2016
Minithumbup
By:
May 10,2016
0 people found
this helpful
Always a professional and courteous service. With many cowboys in this industry it is rare to find such a good agency with knowledgable, friendly and articulate staff. Well done Seymours with a special thank-you to Hayley-Louise, Rianna and Larah for looking after my properties and tenants....
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Comment on agent fees
Fair and equitable fee structure.
Was this helpful? Yes
May 08,2016
Minithumbup
By:
May 08,2016
0 people found
this helpful
Seymours managed our property for over three years while we were out of the country. We found Grace a pleasure to work with. She has been professional to the core and has managed the property and our tenants very well. We look back to our association with great satisfaction. We have no hesitation in recommending Seymours and Grace to any prospective landlord planning to work with a property agent....
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Comment on agent fees
Fairly reasonable. Good value for money.
Was this helpful? Yes
Apr 04,2016
Minithumbup
By:
Apr 04,2016
0 people found
this helpful
Over the last 4 or so months I have ventured into the Woking buy to let world and have found the process much easier with Luke as an advisor. I work in property myself (London / sales) but his local knowledge and consistent market updates have proven very valuable. We first met on a viewing and even though that property wasn't to be he kept me fully updated on the market (even with other agents new properties when he thought they were worth me viewing). I then secured a property in 'The Birc...
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Comment on agent fees
good
Was this helpful? Yes
Jan 27,2016
Minithumbup
By:
Jan 27,2016
0 people found
this helpful
Very helpful in ensuring my move went well, very kind and always available to reassure me when things started to slow down. Always returned my calls promptly....
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Was this helpful? Yes
Dec 23,2015
Minithumbup
By:
Dec 23,2015
0 people found
this helpful
I have been dealing Seymours for 2 years and consistently find them professional, attentive and communicate effectively to manage the property and process for me ....
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Was this helpful? Yes
Dec 15,2015
Minithumbup
By:
Dec 15,2015
0 people found
this helpful
Leanne is a pleasure to work with. She is professional, knowledgable and helpful. She is friendly and responds quickly to any concerns or questions I've had. We've worked with her for several years now and I can't say enough positive things about her and Seymours. I have full confidence that our property is in the best hands....
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Was this helpful? Yes
Dec 11,2015
Minithumbup
By:
Dec 11,2015
0 people found
this helpful
Found prospective tenant quickly and when references were not acceptable informed us promptly enabling us to make a decision not to proceed. Took a little longer to find another tenant, but all now in place and process was very efficient. Not a major criticism, but both Grace and Jamie took holiday while the tenancy was progressing which meant we didn't have a named contact to check progress in their absence. We were also disappointed that property did not continue to be marketed once first pros...
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Was this helpful? Yes
Dec 11,2015
Minithumbup
By:
Dec 11,2015
1 people found
this helpful
Grace has been dealing with us for around 2 years now. I have always found her to be efficient and friendly to deal with. She always responds to emails quickly and is happy to explore different options for us when it comes to repairs etc. We are very happy with the service we have received from Grace....
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Was this helpful? Yes
Oct 30,2015
Minithumbdown
By:
Oct 30,2015
3 people found
this helpful
I've had an absolutely terrible experience of this estate agent. I have rented for 15 years and this is by far the worst agent I've ever experienced. The carpet on the stairs is loose and has been the subject of a complaint for 6 months. Still I keep getting fobbed off. My son has fallen down as a result of the loose carpet and currently has a black eye. Upon explaining this to the manager at Woking, I was promised a call back. Did they care enough to actually call back? Of course not. I've even...
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Was this helpful? Yes
Sep 28,2015
Minithumbup
By:
Sep 28,2015
0 people found
this helpful
Hayley manages our property as we live overseas and in another time zone. She has been so efficient, uses initiative, solution driven, is always polite and just so helpful. We are very grateful to have her as our agent. I have heard so many horror stories of agents not doing their job properly. Hayley is the polar opposite and utterly professional at all times. Kind Regards Emma Bailey...
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Was this helpful? Yes
Sep 27,2015
Minithumbup
By:
Sep 27,2015
0 people found
this helpful
I found Seymour's staff to be very professional and efficient in the changeover of tenants. They avoided any void period and secured a new tenant with the payment of a higher rent and completed all the paperwork in a fast and professional manner. I am happy to recommend them to other landlords....
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Was this helpful? Yes
Sep 24,2015
Minithumbup
By:
Sep 24,2015
0 people found
this helpful
We were extremely pleased with the service we got from Grace who was responsible in completing the tenancy agreement and various arrangements leading to start of tenancy. Grace has been very professional and we valued her very timely, open and clear communications. Overall, the process went smoothly especially given that this is our first time to be involved in residential letting. It was a real pleasure working with Grace and we thank her for making the process stress-free. We would strongly ...
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Was this helpful? Yes
Sep 23,2015
Minithumbup
By:
Sep 23,2015
0 people found
this helpful
Hayley Louise is an excellent support for me as a landlord. She is quick, efficient and always very professional in any questions or help I need in the management of my property....
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Was this helpful? Yes
Sep 23,2015
Minithumbup
By:
Sep 23,2015
0 people found
this helpful
Grace was very attentive and always ready with information whenever it was requested. Personally I'd have appreciated acknowledgment of my emails from her instead of waiting over 24 hours before getting a reply....
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Was this helpful? Yes
Sep 23,2015
Minithumbup
By:
Sep 23,2015
0 people found
this helpful
Our thanks to Hayley for successfully managing various emergencies at our buy to let flat, which seemed to occur every time we went on holiday! She has dealt promptly and efficiently with all our requests. Her calm, friendly, nothing is too much trouble attitude is much appreciated. On the basis of our dealings with Hayley, we would strongly recommend Seymours letting service to our friends....
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Was this helpful? Yes
Sep 23,2015
Minithumbup
By:
Sep 23,2015
0 people found
this helpful
Dear Sirs, Larah Cuffe, Has been a constant support whilst reletting my property, at all times she updates me and nothing is too much trouble. She is a credit to Seymours she obviously enjoys her job because she has a lovely way when dealing with my concerns and always returns my emails or calls without delay. She should be congratulated as she has a very caring manner and very professional....
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Comment on agent fees
Satisfied
Was this helpful? Yes
Sep 22,2015
Minithumbup
By:
Sep 22,2015
0 people found
this helpful
I moved from Townends to Seymours about 18 months ago and haven't regretted it. the service has been extremely good, responsive and timely. Hayley in particular seems to have kept a tight reign on the two properties I let through Seymours....
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Was this helpful? Yes
Sep 22,2015
Minithumbup
By:
Sep 22,2015
0 people found
this helpful
Hayley Louise is an absolute gem. She takes all the stress out of my managed property.she always keeps us informed and is polite and very knowledgeable and always very professional. After a recent flood in the flat she handled everything and I was always copied in to mail but she did all the groundwork sorting out the issues. I completely recommend Hayley Louise she has made our first step on the investment property ladder so easy....
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Comment on agent fees
Very fair and well worth the price for all the help provided
Was this helpful? Yes
Sep 21,2015
Minithumbdown
By:
Sep 21,2015
1 people found
this helpful
If you are a landlord, a tenant or a home buyer....... my advice would be DO NOT USE SEYMOURS!!! It will only cause you more problems in the long run. I think they should be ranked A LOT lower than they are currently given my experiences with them so far! Was showed a variety of properties which was helpful and they will make every effort to take you around to everything that they think fits your requirements. I was then told so many positive things about some properties and the extra services...
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Was this helpful? Yes
By: Lisa
Sep 21, 2015
View all comments (1)
I am extremely disappointed to read of your recent experience with us. I appreciate it is easy for me to say that we pride ourselves on our strong customer service, and that this contradicts your experience, so I would be really grateful if you would contact me directly to enable me to fully investigate your comments. Whilst I believe our fees are in line with those of other agents, I do understand that when you feel your dealings with us have been far from satisfactory you do not feel that ....
Sep 16,2015
Minithumbdown
By:
Sep 16,2015
1 people found
this helpful
I was persuaded to sign a contract as soon as I started dealing with them with a view of getting the property immediately . I ended up not having the property because (according to them) the landlord had a better offer . That was after two weeks of wasting my time. And taking my deposit. This made me continue with them to find me another property. They showed me delapidated houses because they knew I was desperate and they had my £500 deposite which I have already signed in the first contr...
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What agent could do to change your mind?
The fees are too high
Comment on agent fees
The fees are too high
Was this helpful? Yes
By: Lisa
Sep 17, 2015
View all comments (1)
I'm very sorry to hear that you're disappointed with your experience of dealing with Seymours. I would like to discuss the issues you have listed however as a result of your anonymity I am unable to establish who you are. Seymours would not continue to show clients around a property once a deposit has been paid unless there is an issue with the references, so I can only assume from the information provided that this was the case. Whilst I appreciate this process can be stressful, we have to e....
Aug 20,2015
Minithumbup
By:
Aug 20,2015
0 people found
this helpful
Highly Professional Guidance to get the most suitable property, and round the clock advise on property search. Hats off for the professional services....
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Was this helpful? Yes
Aug 13,2015
Minithumbdown
By:
Aug 13,2015
1 people found
this helpful
I do not recommend this estate agent for letting. They were dishonest and rude especially the people highlighted. Firstly when you put an offer for a place and you ask queries about the flat including the water and heating system they are inpatient and rude on the phone. They are so desperate to seal the deal and they have no professionalism in trying to conceal this fact and actually take the time to explain things to you. When I went to sign the papers I overheard one of them speaking to his...
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What agent could do to change your mind?
Better telephone manner throughout Listened when asked not to call me but to text Didn't lie
Comment on agent fees
OVER THE TOP FEES. We paid >500 pounds for holding deposit.
Was this helpful? Yes
By: Seymours
Aug 14, 2015
View all comments (1)
I'm very sorry to hear that you're disappointed with your experience of dealing with Seymours. As one of the largest lettings agencies in the area we pride ourselves on providing a first-class and personal service. In fact, upholding and maintaining the highest industry standards is Seymours' priority and it's this commitment to excellence (for both our landlords and tenants) that underpins Seymours' outstanding reputation. As a result of your anonymity I am unable to establish who you are howev....
Jul 24,2015
Minithumbup
By:
Jul 24,2015
0 people found
this helpful
I approached Seymour's in December 2014 when I was putting my property back on the market. Grace deals with the day to day care of my property and I am very impressed with her approach to her work. She is friendly and efficient at all times. Nothing is too much trouble for her. Well done Sandy Packer, landlady of 8 Rosewood , Woking, Surrey....
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Comment on agent fees
No problems
Was this helpful? Yes
Jul 23,2015
Minithumbup
By:
Jul 23,2015
0 people found
this helpful
I was very happy with the way my house was sold, from the beginning to the end. All members of staff (and I met quite a few) were always very polite, courteous and helpful. I would certainly recommend them to my friends....
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Was this helpful? Yes
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 88% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £72,000
  • Max: £2,400,000

Letting
  • Min: £0
  • Max: £2,400,000



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Sandra Cooper - upload your photo Sandra Cooper
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3 reviews

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Leanne Valance - upload your photo Leanne Valance
5 reviews

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1 reviews

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Luke Belcher - upload your photo Luke Belcher
7 reviews

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20 reviews

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8 reviews

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14 reviews

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1 reviews

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Liz Gamlen - upload your photo Liz Gamlen
8 reviews

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6 reviews

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Leanne Vallance - upload your photo Leanne Vallance
12 reviews

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Katherine Laughton - upload your photo Katherine Laughton
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Lourdes Sanchez Rodriguez - upload your photo Lourdes Sanchez Rodriguez
1 reviews

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julie la marie - upload your photo julie la marie
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Stephanie Evans - upload your photo Stephanie Evans
2 reviews

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Helen Blower - upload your photo Helen Blower
2 reviews

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Caroline Blackney - upload your photo Caroline Blackney
2 reviews

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Shanice Chiddingfold - upload your photo Shanice Chiddingfold
0 reviews

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Hayley Bott - upload your photo Hayley Bott
9 reviews

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Candice Du Toit - upload your photo Candice Du Toit
4 reviews

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Emma England - upload your photo Emma England
3 reviews

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Shanice Benstead - upload your photo Shanice Benstead
1 reviews

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Abi Muday - upload your photo Abi Muday
2 reviews

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Luca Cappalonga - upload your photo Luca Cappalonga
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Hayley Louise Bott - upload your photo Hayley Louise Bott
3 reviews

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Kerry McDavid - upload your photo Kerry McDavid
1 reviews

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woking Sandra Mitchell - upload your photo woking Sandra Mitchell
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Last updated at 2:55 PM 15/03/2016 by allAgents

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Last updated at 2:55 PM 15/03/2016 by allAgents

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