100% sales valuation accuracy
93% sales fee satisfaction
75% lettings valuation accuracy
79% lettings fee satisfaction
Latest Reviews
31st Mar 2022
reviewed by 'Stacey'
25th Oct 2019
reviewed by 'marcus'
20th Dec 2018
reviewed by 'Cheryl'
3rd Dec 2018
reviewed by 'Lyn'
27th Feb 2018
reviewed by 'Andy'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 93% | £74,000 | £285,000 |
| Lettings | 75% | 79% | £325 | £1,250 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 13 | 2 | 26 | 1 | 21 | 0 | 10 | 2 | 4 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Nov 06,2015
Nov 06,2015
1
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From my very first phone call to Sam and Louise they have dealt with my calls and numerous emails, with a very professional and friendly manner. I was on the verge of pestering I emailed and rang so often before getting my property, but nothing ...
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Comment on agent fees
Fees were high, but as not rented as always owned and only rented one home private, not sure if this is the average for such a service
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Nov 06,2015
Nov 06,2015
1
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Sam & Louise helped me get all the infomation i needed. they have great comunnication skills
& make evrything so easy in signing for the property...
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Comment on agent fees
the fees are fare for the searces & work they have to do
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Nov 06,2015
Nov 06,2015
0
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Reeds Rains were fantastic in seeking my property
, it was my late fathers house and they were really understanding and helpful with the whole process, they made it so much easier for me. Many thanks to all...
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Oct 26,2015
Oct 26,2015
0
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Sam & Louise put me at ease & went out of there to make the search & move was easy
There was great communication from both of the every step of the way
I would recommend them to anybody that wants to move
10 out of 10 to them both...
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Comment on agent fees
The fees are off an average for the work they undertake
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Oct 20,2015
Oct 20,2015
1
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The help and efficiency from Reeds Rains has been second to none. They go out of their way to find a suitable tenant and make sure the property is well cared for....
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Sep 29,2015
Sep 29,2015
0
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Joanna went over and above her job role on many occasions. Joanne contacted us regularly with updates and progress of the sale. Chasing both parties solicitors even when it should have been the job of the solicitors. I feel this customer service should be recognised ...
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Sep 28,2015
Sep 28,2015
0
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Sam was very good when it came to communicating between ourselves and the vendor. When we went in to see her, she gave her time and came across as a friendly person. She was helpful throughout and the whole process from the estate agents prospective ...
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Comment on agent fees
I didn't have fees to pay as I was purchasing the property
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Sep 28,2015
Sep 28,2015
0
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Any queries were acted upon promptly and Vanessa always knew what was happening with regards to our sale. All the staff I dealt with were helpful, pleasant and communicative. Calls were promptly returned and I always felt communication was good between staff members. Very pleased ...
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Comment on agent fees
Bit on the high side compared to other agents.
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Sep 21,2015
Sep 21,2015
0
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Very easy to talk to, felt at ease throughout the whole process and understood my needs. I was kept up to date at all times throughout the process...
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Sep 18,2015
Sep 18,2015
0
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Having had our house on the market for 3 months with another agent we decided a new approach was needed. reeds rains were excellent from the start when Sam came to quote for both sale and rental, te phot package was worth every penny and within ...
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Comment on agent fees
The fees were higher than our previous agent how're it sold in a week. Our previous agent had suggested that they could sell it if we dropped the price given that the house was a hard sell being "plonked" on the end of a row. Reeds managed to get us three offers in a week - sometimes you get what oh pay for...
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Sep 09,2015
Sep 09,2015
0
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Really pleased with the level of service that was provided, they were really quick and polite wiyh our selves and got everything processed really quick in a time scale that suited ourselves and was really impressed. 5 star service....
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Sep 03,2015
Sep 03,2015
0
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Sam went the extra for us at every given opportunity. She managed to get us into our property in record speed and get us updated of progress every step of the way. Always professional but extremely approachable and friendly Sam took the pressure out of ...
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Aug 31,2015
Aug 31,2015
0
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joanne was brilliant ,a credit to your company she gave up part of her day off to show us around a property. very friendly and professional at all times.
we would not hesitate to recommend joanne and your company in the future....
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Aug 31,2015
Aug 31,2015
0
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This is the first time we have used Reeds Raines as a Letting Agent for one of our properties, but it will not be the last!
We dealt primarily with Samantha Russell, who is the Lettings Manager at the Wakefield branch. We found both her ...
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Sep 29, 2015
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Hi. We expect to pay around 300-350 for a Let Only fee. It depends on many things, that only you can decide. Our preference is a quick turnaround on vacant properties and we make our decisions on who we think will find a suitable tenant quickest at the most reasonable rent. It can take many months to make up a lost month's rent, if you hold out for the highest monthly value, or you go with an agent with a 'cheap' fee. ...
Aug 28,2015
Aug 28,2015
0
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As we had very close timescale, our house move was particularly stressful. However, Sam was very reassuring and knowledgeable and kept me calm, helping me through the administrative process. I was treated with friendly courtesy whenever I called in or telephoned the branch. Every member ...
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Aug 28,2015
Aug 28,2015
0
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From the start the agents were very professional but friendly. They provided an excellent service and kept in touch through each stage of the sale. We are very happy that we used Reeds Rains and would recommend them to others....
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Aug 27,2015
Aug 27,2015
0
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Louise first showed us around the property early in the morning. The property had only JUST gone on and we were lucky enough to be the first to respond. Louise and all concerned were VERY quick in arranging and sorting all the details when we ...
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Comment on agent fees
I guess everyone would complain about the fees as ‚£300 is quite a hit when added to the ‚£1250 for the deposit and first months rent. I on the other hand prefer the expertise that Reeds Rains showed and the trust i can have that all was done professionally. It also helps that Reeds Rains have been around for many years, i mean i can remember them as a kid, and i am 49 now.
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Aug 06,2015
Aug 06,2015
0
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Joanne and Samantha were very professional and efficient when they came out to value our home and made valuable contributions to the write up for the brochure. Calls for viewings were passed through to us promptly. Whenever I had to contact the Wakefield branch if ...
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Aug 04,2015
Aug 04,2015
0
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We rented our house out for approximately 18 months. After screening 3 Wakefield agents, we chose Reeds Rains as the lettings manager (Sam Russell) was very knowledgeable of the Wakefield rental market and was optimistic she could achieve a good rental price over and above what the ...
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Jul 27,2015
Jul 27,2015
0
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We wish to thank Joanne for her professionalism and the very friendly atmosphere from the rest of the staff at Reeds Rains Wakefield (Bull Ring Branch). The service we received was outstanding and helped us all the way from sale to sold. Joanne assisted us ...
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“Exceptional service throughout. Can't recommend the estate agents enough. Professional, ......”
Jul 06,2015
Jul 06,2015
0
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Exceptional service throughout. Can't recommend the estate agents enough. Professional, listen and very helpful. Sorted our issues and problems out without any kind if judgement...
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Jun 30,2015
Jun 30,2015
0
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Excellent customer service at this agency! I've been dealing with few agencies in my life but I never came across such a nice and helpfull agents before. Especially Louise whohas been so kind and lovely while dealing with my tenant application - once again many ...
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Comment on agent fees
fair fees for fair work
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Jun 28,2015
Jun 28,2015
0
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I very please with house and very happy the purchase gone true in the end despite of the delaying on the releasing the monies.
Communicate was okay and timely responds...
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Jun 25,2015
Jun 25,2015
0
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Our situation was a little unusual as we were moving back to the UK after living abroad. Louise helped make the transition smooth. The property was almost perfectly prepared when we moved in and minor issues were swiftly and courteously dealt with. I have been ...
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Jun 24,2015
Jun 24,2015
0
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I would like to thank Reeds Rains for helping me with the sale of my property Hill Top ! I would also like to bring to your attention the role played by Vanessa , it's been very difficult with communications with me residing in Thailand & the constant ...
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Jun 24, 2015
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sorry i meant to give 5 stars ...
Jun 23,2015
Jun 23,2015
0
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Our experience with Reeds Rains and in particular Louise and later Samantha was fantastic. Louise was a real help at a time of worry for us as were unexpectedly having to move house. From the initial enquiry to the day we picked the keys up ...
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Comment on agent fees
Although extremely happy with the service, i was a bit surprised about the fees for the initial checks. I think in comparison to some other agents they were a little high. That being said because our property is now managed directly with the Landlord we may make some savings going forward
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Jun 22,2015
Jun 22,2015
0
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The service I received from Reeds Rain Wakefield was absolutely fantastic. Louise worked tirelessly to make sure all aspects of the tenancy application went as smoothly as possible.
The staff at Reeds Rain Wakefield were professional, capable but also really friendly.
I would highly recommend ...
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Jun 19,2015
Jun 19,2015
1
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We dealt with most staff members and 2 managers as nobody got back to us when they said they would. We were told it would be a quick sale and took 5 months. Within that 5 months we did all the chasing and had to contact the vendors ...
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Jun 24, 2015
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When a vendor fails to respond to three separate solicitors, it is very difficult to hold the sale together. Unfortunately this review is more a reflection of the overall bad experience, mainly created by the vendor's unexpected personal circumstances, which were outside of any legal professionals control !
A combination of the buyer's patience and faith and the negotiator's professionalism and dedication ensured that this one didn't fall through. ...
Jun 19,2015
Jun 19,2015
0
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Very pleased with the way Samantha kept Intouch with us and dealt with everything! She's a credit to the company and therefor I would would use reeds again!...
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Feb 11,2015
Feb 11,2015
0
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Our agent kept us updated thoughout it all on the sale and purchase of our new property which did not go smoothly. Working very hard for nothing to fall through when things became difficult....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 2:01 PM 21/11/2018 by allAgents
