“Absolutely terrible service…. We have recentl......”
1 Star Review
Jul 14,2022
By:
'Harry'
Jul 14,2022
Branch: York, 99 Walmgate
Services: Lettings (as a Tenant)
Rent PCM: £1000
Would you recommend?: No
Postcode: YO8
Branch: York, 99 Walmgate
Lettings (as a Tenant)
Rent PCM: £1000
Postcode: YO8
1
people found
this helpful
Absolutely terrible service…. We have recently purchased a property that is in need of a full renovation that will take over 12 months we found the perfect property online through Preston Barker at York as it was only around the corner from the property we have ...
read full review
1
people found
this helpful
Was this helpful?
Yes
“Horrific service - Did not even have a set of......”
1 Star Review
Mar 30,2022
By:
'Luke Shepherd'
Mar 30,2022
Branch: York, 99 Walmgate
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: LS12
Branch: York, 99 Walmgate
Lettings (as a Landlord)
Postcode: LS12
2
people found
this helpful
Horrific service - Did not even have a set of keys to my property, gave them to the tenant and then had none at the estate agents.
My tenant has not paid for 3 months and went to serve a section 8 from the solicitors and Preston ...
read full review
2
people found
this helpful
Was this helpful?
Yes
“Very good sales team in York. Enthusiastic, r......”
5 Star Review
Dec 28,2021
By:
'A E D'
Dec 28,2021
Branch: York, 99 Walmgate
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: YO10
Branch: York, 99 Walmgate
Sales (as a Vendor)
Postcode: YO10
0
people found
this helpful
Very good sales team in York. Enthusiastic, responsive and friendly. I dealt with Angela and Kirsty and both were very good....
read full review
0
people found
this helpful
Was this helpful?
Yes
“Worst agent, should get ZERO STARS!...”
1 Star Review
Dec 23,2020
By:
'Brian'
Dec 23,2020
Branch: Leeds, 3 Shadwell Lane
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode: LS17
Branch: Leeds, 3 Shadwell Lane
Sales (as a Vendor)
Postcode: LS17
2
people found
this helpful
This is the worst agent I have dealt with PRESTON BAKER LEEDS MOORTOWN branch! The service and attitude was completely awful, dealt with Dave (David) who was a right cocky so and so but was soon put in his place as he claimed to know ...
read full review
2
people found
this helpful
Was this helpful?
Yes
“Agent never turned up. UNIMPRESSED....”
1 Star Review
Jul 24,2020
By:
'DPD'
Jul 24,2020
Branch: Leeds, Suite 2, First Floor, Crossgates House, Station Ro
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: LS19
Branch: Leeds, Suite 2, First Floor, Crossgates House, Station Ro
Sales (Prospective customer)
Postcode: LS19
0
people found
this helpful
Booked an appointment to view. Agent never turned up. Contacted office and they couldn’t find the agent. Seriously unimpressed. Left without viewing property and I won’t be back any time soon....
read full review
0
people found
this helpful
Was this helpful?
Yes
“DON'T USE THIS AGENT....”
1 Star Review
Feb 16,2020
By:
'D.'
Feb 16,2020
Branch: Leeds, Suite 2, First Floor, Crossgates House, Station Ro
Services: Sales (Prospective customer)
Sold price: £230000
Would you recommend?: No
Postcode: LS14
Branch: Leeds, Suite 2, First Floor, Crossgates House, Station Ro
Sales (Prospective customer)
Sold price: £230000
Postcode: LS14
0
people found
this helpful
This is a review of the Cross Gates branch in Leeds.
DON'T USE THIS AGENT.
My daughter had two very poor experiences when trying to buy properties from this agent. They are less than honest in fact are obstructive....
read full review
0
people found
this helpful
Was this helpful?
Yes
“We had a great experience in letting a proper......”
5 Star Review
Feb 15,2020
By:
'Nicoletta'
Feb 15,2020
Branch: York, 99 Walmgate
Services: Lettings (as a Tenant)
Rent PCM: £1125
Would you recommend?: Yes
Postcode: YO30
Branch: York, 99 Walmgate
Lettings (as a Tenant)
Rent PCM: £1125
Postcode: YO30
0
people found
this helpful
We had a great experience in letting a property with Preston Baker in York. The quality of service is definitely superior to any other letting agency we have dealt with in York.
The strongest point was definitely the communication flow that they kept with us ...
read full review
0
people found
this helpful
Was this helpful?
Yes
1 Star Review
Nov 25,2019
By:
'Andrea'
Nov 25,2019
Branch: Leeds, 6 St Anns Road
Services: Lettings (as a Tenant)
Rent PCM: £950
Would you recommend?: No
Postcode: LS16
Branch: Leeds, 6 St Anns Road
Lettings (as a Tenant)
Rent PCM: £950
Postcode: LS16
1
people found
this helpful
We have had a terrible experience with Preston baker. We just moved to the Uk on business with my husbands company. We were promised the rental would be cleaned before we moved in. But of course it was a total disaster. Then within the first ...
read full review
1
people found
this helpful
Was this helpful?
Yes
“The epitomy of professional service...”
5 Star Review
Jan 04,2019
By:
'Hayley'
Jan 04,2019
Branch: Doncaster, 13 Priory Place
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: DN4
Branch: Doncaster, 13 Priory Place
Sales (as a Vendor)
Postcode: DN4
0
people found
this helpful
From the moment we called Preston Baker to come and value our property we knew that we would be using them as our Estate agent...telephone manner, a genuine interest in ourselves and our property and asking questions that no other EA even touched upon. ...
read full review
Comment on agent fees
The fees were the same as 2 other agents who came to value our property. If you are thinking of going down the online route, don't ...you get what you pay for and more with this company.
0
people found
this helpful
Was this helpful?
Yes
2 Star Review
Jan 02,2019
By:
'Mandy'
Jan 02,2019
Branch: Leeds, 3 Shadwell Lane
Services: Sales (Prospective customer)
Would you recommend?: Yes
Postcode: LS17
Branch: Leeds, 3 Shadwell Lane
Sales (Prospective customer)
Postcode: LS17
2
people found
this helpful
I had Preston Baker view my property last year. I decided not to progress for personal reasons but in any event would not have used them as their fees are too high. However when PB rang me and I told them this, they did not ...
read full review
Comment on agent fees
I did not pursue with this agent as their fees were substantially higher than other agents' fees.
2
people found
this helpful
Was this helpful?
Yes
5 Star Review
Nov 29,2018
By:
'Kathryn'
Nov 29,2018
Branch: Leeds, 3 Shadwell Lane
Services: Sales (as a Vendor)
Sold price: £155000
Would you recommend?: Yes
Postcode: LS17
Branch: Leeds, 3 Shadwell Lane
Sales (as a Vendor)
Sold price: £155000
Postcode: LS17
0
people found
this helpful
Want to say a huge thank you to David Burn and everyone at Preston Baker Moortown. The service was efficient, professional and friendly. I received regular updates throughout the sale process and they took care of everything and recommended suitable properties for me. I would ...
read full review
Comment on agent fees
Value for money.
0
people found
this helpful
Was this helpful?
Yes
1 Star Review
Nov 01,2018
By:
'Mandy'
Nov 01,2018
Branch: Leeds, 3 Shadwell Lane
Services: Conveyancing
Would you recommend?: No
Postcode: LS17
Branch: Leeds, 3 Shadwell Lane
Conveyancing
Postcode: LS17
6
people found
this helpful
After having a valuation of my property earlier in the year I made it very clear that I would contact Preston Baker if and when I decided to proceed with selling my flat. However I have lost count of the number of calls they have ...
read full review
Comment on agent fees
way too high.
6
people found
this helpful
Was this helpful?
Yes
“A complete waste of 9 months of our lives. Having read ......”
1 Star Review
Jan 26,2018
By:
'Fuming'
Jan 26,2018
Branch: Leeds, 6 St Anns Road
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode: LS6
Branch: Leeds, 6 St Anns Road
Sales (as a Vendor)
Postcode: LS6
6
people found
this helpful
A complete waste of 9 months of our lives.
Having read positive reviews about the agency, we put the house on the market with them in early 2017. In November we received an acceptable offer but from a buyer we weren't sure was serious, after having viewed ...
read full review
Comment on agent fees
1%
6
people found
this helpful
Was this helpful?
Yes
“My experience with Preston Baker has been so beautiful as ......”
5 Star Review
Nov 12,2017
By:
'Hushnara'
Nov 12,2017
Branch: Sheffield, 861 Ecclesall Road
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: S8
Branch: Sheffield, 861 Ecclesall Road
Sales (as a Vendor)
Postcode: S8
0
people found
this helpful
My experience with Preston Baker has been so beautiful as not only Sam but Ashley, Rebecca and Charlotte supported me through a very difficult and a huge time of my life which was to sell my house. The journey was a little bumpy but if ...
read full review
Comment on agent fees
It was very reasonable to our thoughts.
0
people found
this helpful
Was this helpful?
Yes
“Sam was great from start to,finish. Very flexible, showing ......”
5 Star Review
Jul 18,2017
By:
'Rod'
Jul 18,2017
Branch: Sheffield, 861 Ecclesall Road
Services: Sales (as a Buyer)
Sold price: £200
Would you recommend?: Yes
Postcode: S89
Branch: Sheffield, 861 Ecclesall Road
Sales (as a Buyer)
Sold price: £200
Postcode: S89
0
people found
this helpful
Sam was great from start to,finish. Very flexible, showing us around more than twice. Very patient and all in all an excellent estate agent....
read full review
Comment on agent fees
Good
0
people found
this helpful
Was this helpful?
Yes
“I can honestly say I don't remember a time that ......”
5 Star Review
Jun 04,2017
By:
'Sally'
Jun 04,2017
Branch: York, 99 Walmgate
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: YO24
Branch: York, 99 Walmgate
Sales (as a Vendor)
Postcode: YO24
0
people found
this helpful
I can honestly say I don't remember a time that I've been so impressed with an organisation and the service it has offered. Gemma, Helen and Karen were all wonderful, I felt guided and supported every step of the way....
read full review
Comment on agent fees
I was so impressed by Gemma that I ended up going for higher fees than I'd anticipated but it was well worth it in my case.
0
people found
this helpful
Was this helpful?
Yes
“Myself and my wife are very impressed with the tools, ......”
5 Star Review
May 19,2017
By:
'Simon'
May 19,2017
Branch: Leeds, 641 Roundhay Road
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: LS8
Branch: Leeds, 641 Roundhay Road
Sales (as a Vendor)
Postcode: LS8
0
people found
this helpful
Myself and my wife are very impressed with the tools, skills, personality and marketing strategy of Preston Baker in Oakwood, Roundhay, Leeds. Julien has showed professionalism and enthusiasm. All you need for selling a lovely home! I would not hesitate to recommend him and his ...
read full review
Comment on agent fees
Their fees have been justified!
0
people found
this helpful
Was this helpful?
Yes
“good relationship with branch & staff, very helpful & professional.Always available ......”
4 Star Review
May 19,2017
By:
'Paul'
May 19,2017
Branch: York, 99 Walmgate
Services: Sales (as a Vendor)
Sold price: £262500
Would you recommend?: Yes
Postcode: YO26
Branch: York, 99 Walmgate
Sales (as a Vendor)
Sold price: £262500
Postcode: YO26
1
people found
this helpful
good relationship with branch & staff, very helpful & professional.
Always available when needed
Poor solicitors which wouldn't be recommended as never updated anything & awkward to deal with...
read full review
Comment on agent fees
still seemed a lot of money for service and did all but one viewings
1
people found
this helpful
Was this helpful?
Yes
“Without Karen we would still be waiting to complete 5 months ......”
5 Star Review
May 18,2017
By:
'Steve'
May 18,2017
Branch: York, 99 Walmgate
Services: Buying agent
Would you recommend?: Yes
Postcode: YO26
Branch: York, 99 Walmgate
Buying agent
Postcode: YO26
1
people found
this helpful
Without Karen we would still be waiting to complete 5 months after putting in an offer. She is excellent. She is honest, direct, straight-talking, impartial, dilligent, reliable and assertive which helped with our lawyers (who weren't any of those things) whilst conversely was kind, informative, reassuring, ...
read full review
1
people found
this helpful
Was this helpful?
Yes
“Karen was exceptionally helpful. Guiding us through the whole process ......”
5 Star Review
May 18,2017
By:
'M'
May 18,2017
Branch: York, 99 Walmgate
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: YO30
Branch: York, 99 Walmgate
Sales (as a Buyer)
Postcode: YO30
1
people found
this helpful
Karen was exceptionally helpful. Guiding us through the whole process of buying our house. Karen kept us fully informed of all developments. Karen was a reassuring voice during stressful times....
read full review
1
people found
this helpful
Was this helpful?
Yes
“Karen was excellent with us throughout the whole process of ......”
5 Star Review
May 18,2017
By:
'Lewis'
May 18,2017
Branch: York, 99 Walmgate
Services: Sales (as a Vendor)
Sold price: £202500
Would you recommend?: Yes
Postcode: YO32
Branch: York, 99 Walmgate
Sales (as a Vendor)
Sold price: £202500
Postcode: YO32
1
people found
this helpful
Karen was excellent with us throughout the whole process of our house sale. She provided updates on a regular basis and as and when promised. Karen was always extremely polite and friendly and made us feel at ease when things became stressful!
Karen really went ...
read full review
Comment on agent fees
Good
1
people found
this helpful
Was this helpful?
Yes
“An exceptional service from Helen Holdsworth. Helen was friendly knowegable ......”
4 Star Review
May 18,2017
By:
'Anita'
May 18,2017
Branch: Leeds, 641 Roundhay Road
Services: Sales (as a Buyer)
Sold price: £196000
Would you recommend?: Yes
Postcode: LS15
Branch: Leeds, 641 Roundhay Road
Sales (as a Buyer)
Sold price: £196000
Postcode: LS15
0
people found
this helpful
An exceptional service from Helen Holdsworth. Helen was friendly knowegable and extremely professional. I would have no hesitation in recommending Helen and would definitely use Helen myself for all future house sales. very impressed with the 1-1 service and prompt replies to calls and emails. ...
read full review
Comment on agent fees
good
0
people found
this helpful
Was this helpful?
Yes
“We are so glad we decided to sell our house ......”
5 Star Review
May 18,2017
By:
'Nicola'
May 18,2017
Services: Sales (as a Vendor)
Sold price: £192000
Would you recommend?: Yes
Postcode: YO74
Sales (as a Vendor)
Sold price: £192000
Postcode: YO74
1
people found
this helpful
We are so glad we decided to sell our house with Preston Baker. Helen took over our case and has been absolutely fantastic. Our house went on the market in March and we had at least 10 viewings and 3 offers. All viewings were done by Preston ...
read full review
Comment on agent fees
For the service we have been given its realistic
1
people found
this helpful
Was this helpful?
Yes
“The staff were very helpful, and friendly! We had a ......”
4 Star Review
May 18,2017
By:
'Chris'
May 18,2017
Branch: Leeds, 3 Shadwell Lane
Services: Sales (as a Vendor)
Sold price: £135000
Would you recommend?: No
Postcode: LS17
Branch: Leeds, 3 Shadwell Lane
Sales (as a Vendor)
Sold price: £135000
Postcode: LS17
0
people found
this helpful
The staff were very helpful, and friendly! We had a few questions throughout but they were answered very quickly. And...
read full review
Comment on agent fees
The fees were a bit high, and need too be stressed there is vat on top of their fee.
0
people found
this helpful
Was this helpful?
Yes
“Fantastic agents who made my house sale exciting instead of ......”
5 Star Review
May 18,2017
By:
'I'
May 18,2017
Branch: Selby, 1 New Street
Services: Sales (as a Vendor)
Sold price: £96500
Would you recommend?: Yes
Postcode: YO8
Branch: Selby, 1 New Street
Sales (as a Vendor)
Sold price: £96500
Postcode: YO8
0
people found
this helpful
Fantastic agents who made my house sale exciting instead of stressful. I got very professional service from day one and couldn't recommend them enough! My house didn't even make it to the website before it was sold and i got my mortgage advice there as ...
read full review
Comment on agent fees
Well worth the fees for the service i got.
0
people found
this helpful
Was this helpful?
Yes
“I have been a landlord in the Crossgates/Whinmoor area ......”
5 Star Review
May 17,2017
By:
'Milan'
May 17,2017
Branch: Leeds, 641 Roundhay Road
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: LS14
Branch: Leeds, 641 Roundhay Road
Lettings (as a Landlord)
Postcode: LS14
0
people found
this helpful
I have been a landlord in the Crossgates/Whinmoor area for a number of years and have always dealt with Helen Holdsworth previously from a letting agents and more recently Preston Baker.
Helen has been my first point of contact and have always been impressed ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“When I sign up for this I understood the viewing ......”
2 Star Review
May 01,2017
By:
'Pauline'
May 01,2017
Branch: York, 99 Walmgate
Services: Sales (as a Vendor)
Sold price: £2750
Would you recommend?: No
Postcode: YO23
Branch: York, 99 Walmgate
Sales (as a Vendor)
Sold price: £2750
Postcode: YO23
0
people found
this helpful
When I sign up for this I understood the viewing would be under taken by them the second time around out of 19 viewing I did 14 had to push all the time to get reply I felt the service was not what I was promised...
read full review
Comment on agent fees
Bad due to service
0
people found
this helpful
Was this helpful?
Yes
“Terrible service. I arranged a viewing with them and nobody ......”
1 Star Review
Apr 24,2017
By:
'gem'
Apr 24,2017
Branch: Selby, 1 New Street
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: YO8
Branch: Selby, 1 New Street
Sales (Prospective customer)
Postcode: YO8
0
people found
this helpful
Terrible service. I arranged a viewing with them and nobody from the estate agent turned up. The vendor didn't know anything about the viewing. I took half a day off work for this. This is unprofessional and i wouldn't use them. Nobody even apologised for ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“Terrible service. They over price houses just to get you ......”
1 Star Review
Mar 27,2017
By:
'Alfie'
Mar 27,2017
Branch: Selby, 1 New Street
Services: Sales (as a Vendor)
Sold price: £145000
Would you recommend?: No
Postcode: YO8
Branch: Selby, 1 New Street
Sales (as a Vendor)
Sold price: £145000
Postcode: YO8
3
people found
this helpful
Terrible service. They over price houses just to get you on the market then offer you a gimmic launch that DOESN'T work. Didnt have one single viewing then had the audacity to tell me drop my price by 10k after one week. They over values ...
read full review
Comment on agent fees
Massively over priced.
3
people found
this helpful
Was this helpful?
Yes
“It's not often I leave a bad review but i ......”
1 Star Review
Mar 22,2017
By:
'Amy'
Mar 22,2017
Branch: Leeds, 641 Roundhay Road
Services: Lettings (as a Tenant)
Rent PCM: £750
Would you recommend?: No
Postcode: LS7
Branch: Leeds, 641 Roundhay Road
Lettings (as a Tenant)
Rent PCM: £750
Postcode: LS7
1
people found
this helpful
It's not often I leave a bad review but i am going to today! Early yesterday evening I got home to find that I had no electricity downstairs. All of my appliances were off, so I couldn't cook, do washing, use the Internet/TV and ...
read full review
1
people found
this helpful
Was this helpful?
Yes