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    Abdel Lachgar
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    Edward Gormley
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PG Estates

350 Upper Street Islington, London
Greater London
N1 0QY

020 7226 4994

Jun 07,2016
Minithumbup
By:
Jun 07,2016
0 people found
this helpful
Very happy with Ed's work on a sale of apartment. He was instrumental to quick and successful turnaround of the transaction liaising between seller / buyers / solicitors and other parties involved to ensure shortest timeframe. Very high degree of integrity - would recommend using PG services going forward....
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Was this helpful? Yes
Mar 18,2016
Minithumbup
By:
Mar 18,2016
0 people found
this helpful
We have dealt with PG Estates and Mr.Gormly for almost ten years. They have always dealt with the management and letting of our apartment efficiently,speedily and correctly.The contact with all their staff has been very pleasant.If you want a trustworthy letting agent look no further....
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Comment on agent fees
correct
Was this helpful? Yes
Mar 15,2016
Minithumbup
By:
Mar 15,2016
0 people found
this helpful
I was advised by PG Estates and always found them to be very professional and courteous in the way they operate. I wouldn't hesitate to recommend them to other people looking to rent in Islington...
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Was this helpful? Yes
Feb 29,2016
Minithumbdown
By:
Feb 29,2016
1 people found
this helpful
Avoid this agent if you are a tenant. They take a lot of time to fix issues, are unprofessional and lack honesty....
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What agent could do to change your mind?
When it is bad, it is always too expensive
Comment on agent fees
When it is bad, it is always too expensive
Was this helpful? Yes
Apr 22,2015
Minithumbup
By:
Apr 22,2015
0 people found
this helpful
Vayia from PG Estate was very helpful and kind to make out check in and check out as smooth as possible. PG also managed the viewing for next tenants with minimum disruption for us which was very much appreciated....
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Mar 17,2015
Minithumbup
By:
Mar 17,2015
0 people found
this helpful
The House i was living for 3.5 years was being managed by PG Estates. They are very responsive to our communications and try to resolve all the issues the soonest possible, most of them the same day as they have very capable Handyman who attends on request. I would recommend them for any landlord wanting to let their property....
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Was this helpful? Yes
Jul 07,2014
Minithumbup
By:
Jul 07,2014
0 people found
this helpful
The people from the agency have always answered my questions on short notice and have treated the start and end of lease with due diligence. They have been precise and helpful. No problems whatsoever....
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Was this helpful? Yes
Feb 04,2014
Minithumbup
By:
Feb 04,2014
0 people found
this helpful
21st January 2014 Mr E Gormley PG Estates 350 Upper Street London N1 0PD Dear Ed, It is now twelve months since we switched the management of our portfolio of properties from our previous managing agent (a national chain) to your company. The change has been a transformation to us, and as a result our lives have been far more relaxed. Your company has many strong points, but in particular we have found: 1. You have a small, tight-knit, organisation with approachable, friend...
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Was this helpful? Yes
Nov 01,2013
Minithumbdown
By:
Nov 01,2013
1 people found
this helpful
I am no longer a tenant of this dreadful company and hateful property...thankfully, but I felt I had to leave a message to warn other people with regards to the agent and property! Firstly the viewing was a pressured experience where the agent had purposely invited many prospective parties to view at the same time, a really horrid pressured situation as you are so aware of how quickly properties are let in this area....really not fair or professional.I should really have left at that point. So...
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What agent could do to change your mind?
Don\'t accept properties on to your books that have anti-social or other issues that are going to make prospective tenants lives a misery. Make landlords accountable and ensure they resolve any issues before you will represent their property. Stop multiple party viewings, it really is unprofessional and doesn\'t give people a chance to think clearly about the situation.
Was this helpful? Yes
Jul 09,2013
Minithumbup
By:
Jul 09,2013
0 people found
this helpful
They managed the flat for the owner who passed away and after his demise there were complications with the settlement of the estate. They were always very willing to provide help and information even 3 years after they no longer managed the flat nor they were receiving any fees for it. All the information required was provided quickly and free. I would have no hesitation in using them again....
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Was this helpful? Yes
Jun 06,2013
Minithumbup
By:
Jun 06,2013
0 people found
this helpful
I am an overseas landlord who has several properties that have all been managed by PG for many many years. I cannot fault the service from them and they go above and beyond the call of duty to help manage these for us. They have helped me to furnish apartments, are pro-active and also absolutely fair and honest to both the landlord and tenant. Any issues that may arise are dealt with speedily. There isn\'t enough room here to name all the PG staff but I can assure you that all are extremely ...
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Was this helpful? Yes
May 13,2013
Minithumbup
By:
May 13,2013
0 people found
this helpful
We have taken two riverside properties through PG Estates and have been tenants with them since 2010. As a landlord myself, I decided to rent out my own home in West hampstead and move to the river in rented accomodation for a few years. PG Estates have looked after us as tenants during this time and I have found their service second to nonne. They are fair, transparent, efficient and down to earth. Any minor issues we have experinced have been dealt with in days and they act as an impartial and...
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Was this helpful? Yes
Apr 10,2013
Minithumbup
By:
Apr 10,2013
0 people found
this helpful
I rented my flat in Islington for 4 years with PG Estates and was very happy with the service they provided. They were always a pleasure to deal with, and they managed my property very professionally and efficiently. Both myself and my tenants were delighted to work with Ed and his team. I have recommended PG Estates to friends who have also been very happy with them. I have known Ed for many years and have seen his business expand and become more and more successful. I think this is because the...
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Was this helpful? Yes
Apr 10,2013
Minithumbup
By:
Apr 10,2013
0 people found
this helpful
Always incredibly responsive, polite and helpful. Have gone out of their way to help me on things they didnt necessarily need to - eg getting historical details of rental income for tax return. Seem to have excellent record keeping and administrative processes - far better than the predecessor organisation they took over from....
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Was this helpful? Yes
Mar 26,2013
Minithumbup
By:
Mar 26,2013
0 people found
this helpful
Ed Gormley and PG Estates have been our agent since my late wife bought the flat in 1990, and we served overseas in the Foreign Service. Their service has been exemplary. Problems have been dealt with quickly. New tenants found quickly and have never been a problem. Full marks to PG Estates, ed and his whole team. Not complaints whatsoever....
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Was this helpful? Yes
Mar 13,2013
Minithumbup
By:
Mar 13,2013
0 people found
this helpful
Very straight forward to deal with, and upfront about management issues. So far tenants found and vetted by pg have been very good. Costs have been reasonable and nothing hidden....
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Was this helpful? Yes
Mar 13,2013
Minithumbup
By:
Mar 13,2013
0 people found
this helpful
PG Estates have been handling the letting of my property since 2007. I\'ve found them to be very efficient in finding tenants, collecting rent and dealing with any repairs and issues. I spend some of my time out of the country and they\'ve also been very flexible and helpful in contacting me as and when any issues arise. I\'d have no hesitation in recommending PG Estates highly....
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Was this helpful? Yes
Mar 11,2013
Minithumbup
By:
Mar 11,2013
1 people found
this helpful
I have been using PG Estates for well over a decade and have nothing but praise for the fast, friendly and extremely efficient service they provide. If there is a problem they contact me and then deal with it: everything one could want from a managing agent. Sasha Devas...
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Was this helpful? Yes
Mar 02,2013
Minithumbup
By:
Mar 02,2013
0 people found
this helpful
PG Estates Islington have managed my property in North London for the last 18-months. They quickly fix any maintenance/issues at the property and they take the time to find tenants that meet my criteria. Overall I experience a professional and personal service, from Ed and a team that care. I would highly recommend them....
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Was this helpful? Yes
Feb 26,2013
Minithumbup
By:
Feb 26,2013
0 people found
this helpful
PG Estates has been my letting agent for approximately twelve years and we have a good working relationship. In spite of the company expanding, many of the staff have remained the same and I find them very friendly and helpful. What is more, several of my tenants have said how much more agreeable they were to deal with than some other agents!...
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Was this helpful? Yes
Feb 26,2013
Minithumbup
By:
Feb 26,2013
0 people found
this helpful
We have used PG Estate for over 13 years and they have been great. Ed Gormley and team are a pleasure to deal with. Any problems they sort it out to best for both tenant and landlord!...
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Was this helpful? Yes
Feb 25,2013
Minithumbup
By:
Feb 25,2013
0 people found
this helpful
Agent manages the flat -letting, annual survey of letting-rates. Manages contact to tenant very good. Provides excellent builder-service for repair-works....
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Was this helpful? Yes
Feb 15,2013
Minithumbup
By:
Feb 15,2013
0 people found
this helpful
PG are efficient, prompt and responsive. That has been much appreciated, especially when it comes to a tenant moving out and seeking a new one....
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Was this helpful? Yes
Feb 10,2013
Minithumbup
By:
Feb 10,2013
0 people found
this helpful
I have rented out my flat in Tufnell Park through PG Estates for at least 13 years, when I moved overseas. The main reason I use PG Estates is that they are proactive. They organise everything. All with minimum fuss. I would definitely recommend them....
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Was this helpful? Yes
Feb 05,2013
Minithumbup
By:
Feb 05,2013
0 people found
this helpful
P G Estates have looked after my rental property for over 20 years and I have always received excellent service from Ed Gormley and his father before him. P G Estates deal with finding tenants (never had a problem) collecting the rent and maintainig the property leaving me free to pursue my interests in Norfolk. When the property required a complete refubishment 2 years ago PG efficently managed and oversaw the whole project bringing it in within budget and on time. As a Landlord I would whole...
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Was this helpful? Yes
Feb 05,2013
Minithumbup
By:
Feb 05,2013
0 people found
this helpful
I have been using P G Estates to mange my property in N5 since 1997. During this time I have found their service to be professional and extremely competent. One of the original attractions of using them as an agent was their personal service. I\'m pleased to note that they have managed to maintain this even as they have grown and expanded. I have no hesitation recommending them....
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Was this helpful? Yes
Feb 04,2013
Minithumbup
By:
Feb 04,2013
0 people found
this helpful
Ed and his staff all provide a personal touch which I value very much. I have complete confidence in PG Estates as a team, I have had no cause for complaint or anxiety since I first took them my business over ten years ago....
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Was this helpful? Yes
Feb 04,2013
Minithumbup
By:
Feb 04,2013
0 people found
this helpful
Excellent service in all fields of letting and property management. Polite, efficient, friendly, reliable, helpful, thorough, and reassuringly professional. I have been really happy with PG estates for several years. They have not once given me cause to complain....
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Was this helpful? Yes
Feb 03,2013
Minithumbup
By:
Feb 03,2013
0 people found
this helpful
I have been with PG estates for several years and have always received excellent, personal service and I can highly recommend them....
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Was this helpful? Yes
Feb 01,2013
Minithumbup
By:
Feb 01,2013
0 people found
this helpful
The agents are considerate and helpful. The only thing I would like them to work on is to publish the monthly rental statement on time....
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Was this helpful? Yes
Areas covered
  • N1
  • N5
  • N7
  • N16
  • N19
  • NW1
  • NW3
  • WC1
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £442,000
  • Max: £442,000

Letting
  • Min: £0
  • Max: £0

ARLA DPS My deposits scheme


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
40 0 6 2 0 0 1 0 2 0
Abdel Lachgar - upload your photo Abdel Lachgar
4 reviews

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Edward Gormley - upload your photo Edward Gormley
32 reviews

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Nital Budhia - upload your photo Nital Budhia
5 reviews

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Nital Buhia - upload your photo Nital Buhia
1 reviews

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Nital Bhudia - upload your photo Nital Bhudia
8 reviews

About Nital No description set View full profile
Jo Allen - upload your photo Jo Allen
6 reviews

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Vayia Georgiou - upload your photo Vayia Georgiou
1 reviews

About Vayia No description set View full profile
Albertus.Wierenga  - upload your photo Albertus.Wierenga
1 reviews

About Albertus.Wierenga No description set View full profile

Job vacancies

Please see a list of jobs available

Fees

No fees set.

Complaints Procedure

Our complaints policy


We are committed to providing a high-quality lettings service. When something goes wrong, we need you to tell us about it. This will help us to improve our standards.



If you have a complaint, please contact us with the details. We have nine weeks to consider your complaint. If we have not resolved it within this time you may complain to the Property Ombudsman.



What will happen next?



1. We will send you a letter acknowledging receipt of your complaint within three days of receiving it, enclosing a copy of this procedure.


2. We will then investigate your complaint. This will normally involve passing your complaint to the office manager, who will review your complaint and speak to any relevant member of staff who has dealt with you. She will do this within 15 days of sending you the acknowledgement letter and will send you a detailed written reply to your complaint, including her suggestions for resolving the matter.


3. At this stage, if you are still not satisfied, you should contact us again and we will arrange for Ed Gormley (the director of the company) to review the decision.


4. We will write to you within 15 days of receiving your request for a review, confirming our final position on your complaint and explaining our reasons.


5. If you are still not satisfied, you can then contact the:



The Property Ombudsman

Milford House

43-55 Milford Street

Salisbury

Wiltshire SP1 2BP



about your complaint. Normally, you will need to bring a complaint to the Property Ombudsman (www.tpos.co.uk.) within six months of receiving a final written response from us about your complaint (or you becoming aware of it). For further information, you should contact the Property Ombudsman on 01722 333 306 or at admin@tpos.co.uk
Last updated at 11:01 AM 31/10/2012 by allAgents

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