PG Estates
Islington, London, N1
4.4/5, 69 reviews
88% recommended
100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
74% lettings fee satisfaction

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“Vayia from PG Estate was very helpful and kind to ......”

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Apr 22,2015
Minithumbup
By: 'Blandine'
Apr 22,2015
0 people found
this helpful
Vayia from PG Estate was very helpful and kind to make out check in and check out as smooth as possible. PG also managed the viewing for next tenants with minimum disruption for us which was very much appreciated.
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Opening Hours
Address

PG Estates
350 Upper Street
Islington,London
Greater London
N1 0PD
020 7226 4994

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £442,000 £442,000
Lettings 100% 74% £780 £2,300
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
45 0 11 8 1 0 1 0 3 0
Areas covered
  • N1
  • N5
  • N7
  • N16
  • N19
  • NW1
  • NW3
  • WC1
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
ARLA DPS My deposits scheme
Latest Properties

No Properties

“Honest atrocious. They have the worst propert......”

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Apr 23,2021
Minithumbdown
By: 'Simone'
Apr 23,2021
0 people found
this helpful
Honest atrocious. They have the worst property management I’ve ever experienced in my life. The handy man tries but the manager that you need to go through first is rude and redundant. They also sold us a rental property as working professionals and then ...
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“PG Estates dealt with our tenancy poorly from......”

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Oct 12,2020
Minithumbdown
By: 'Sophie'
Oct 12,2020
0 people found
this helpful
PG Estates dealt with our tenancy poorly from start to finish. They one of the most incompetent lettings companies I've had. You have to contact them at least three times to get a reply, and then chase daily for your issue to be resolved. Our ...
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“I've seen many positive reviews of PG Estates......”

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Oct 01,2020
Minithumbdown
By: 'Lucy'
Oct 01,2020
0 people found
this helpful
I've seen many positive reviews of PG Estates and I'm shocked to say the least. When we first started with them, and throughout the two years we were with them, they had 2 stars on Google and now that seems to have jumped to 4... Yet my ...
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“I'm extremely surprised to see so many positi......”

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Jan 13,2020
Minithumbdown
By: 'Lauren'
Jan 13,2020
0 people found
this helpful
I'm extremely surprised to see so many positive reviews of PG Estates. I have been renting from them for quite some time and have had an extremely negative experience, from property management to simply getting a call back or a reply to an email. They ...
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“For 13 years, PG estates let, managed, projec......”

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Jan 06,2020
Minithumbup
By: 'Anna'
Jan 06,2020
0 people found
this helpful
For 13 years, PG estates let, managed, project-managed a refurbishment of my property, and recently acted as agent in the successful sale of the flat. During that time, and across all services, the entire team were consistently professional, efficient, friendly and supportive....
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“PG Estates have been my agent for letting my ......”

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Sep 11,2019
Minithumbup
By: 'gill'
Sep 11,2019
0 people found
this helpful
PG Estates have been my agent for letting my flat for the last 20 years and in all that time I have found them faultless. I could not have better agents. Every matter no matter how large or small is dealt with super efficiently. All the ...
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“PG estates is a serious and trustworthy agenc......”

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Sep 08,2019
Minithumbup
By: 'Beatrice'
Sep 08,2019
0 people found
this helpful
PG estates is a serious and trustworthy agency. The team of Upper Street Angel is very nice and helpful. Never had a single problem with them. I would recommend it for renting in central London....
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“Thank you to PG and Cgontay for continued sup......”

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Sep 05,2019
Minithumbup
By: 'Laurynas'
Sep 05,2019
0 people found
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Thank you to PG and Chontay for continued support and assistance and to the end and even after we left Chontay was informative and helpful....
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“PG Estates are managing our apartment for mor......”

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Sep 04,2019
Minithumbup
By: 'Roland'
Sep 04,2019
0 people found
this helpful
PG Estates are managing our apartment for more than 15 years. We get thoughtful reports, immediate action, when needed and good advice. Roland S....
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“Pg/Shontay was helpful for my whole tenancy a......”

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Aug 27,2019
Minithumbup
By: 'Amber'
Aug 27,2019
0 people found
this helpful
Pg/Shontay was helpful for my whole tenancy and so efficient at returning my deposit to me and my flat mates. Would recommend....
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“Good personal approach to renting and managin......”

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Aug 23,2019
Minithumbup
By: 'Wayne'
Aug 23,2019
0 people found
this helpful
Good personal approach to renting and managing a property. Been with them for over 5 years and have always been happy with their approach, professionalism and promptness....
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“Awful experience with PG Estates. Completely inefficient and rude, never ......”

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Aug 16,2019
Minithumbdown
By: 'Charlotte'
Aug 16,2019
0 people found
this helpful
Awful experience with PG Estates. Completely inefficient and rude, never taking calls or responding to emails. Lack of attention to detail and made the process of moving out a complete nightmare Very poor experience with PG as a result- I would never recommend anyone to ...
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“Excellent agency. Very efficient, especially ......”

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Aug 15,2019
Minithumbup
By: 'Bill'
Aug 15,2019
0 people found
this helpful
Excellent agency. Very efficient, especially the accounts side. The advertising of the property and the selection of tenants runs smoothly....
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“Worst. Estate Agents. Ever. If you are a tena......”

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Jul 18,2019
Minithumbdown
By: 'C'
Jul 18,2019
1 people found
this helpful
Worst. Estate Agents. Ever. If you are a tenant, do whatever you can to avoid this estate agents. They do not follow legal procedure regarding deposits and prescribed information was sent outside of the legal deadline, they have terrible customer service, and will do everything ...
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“Thanks Jasmine...”

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May 14,2019
Minithumbup
By: 'Laura'
May 14,2019
0 people found
this helpful
I wanna thank Jasmine Roth for all her help. She was totally amazing and very helpful. I 100% recommend to get in her hands if you are looking for a property or have any issues with your letting. Ones again thank you so much for all ...
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“Very helpful...”

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Mar 11,2019
Minithumbup
By: 'Keaton'
Mar 11,2019
0 people found
this helpful
Chontel was impressively informative when I had a questions. Her manners and skill set was unquestionable. In general she was a major help and made my time easy...
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Comment on agent fees
Chontel was very helpful
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“44 Albion Yard...”

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Jan 15,2019
Minithumbup
By: 'Samuel'
Jan 15,2019
0 people found
this helpful
Both Ronan and Arnaldo were hugely efficient and helpful in our letting application and move during the Christmas period; all of our requests for cleaning and repairs were made, with prompt responses to our queries throughout....
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“Excellent service...”

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Jan 10,2019
Minithumbup
By: 'Lina'
Jan 10,2019
0 people found
this helpful
Arnaldo worked very hard to find good quality tenants. Flow of communication was very timely, he is highly engaged and very reliable. It was a pleasure to work with him and I would highly recommend to anyone....
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Comment on agent fees
Very well priced, I thought the service offering was excellent.
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“Very happy with Ed's work on a sale of apartment. ......”

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Jun 07,2016
Minithumbup
By: 'Ilya'
Jun 07,2016
0 people found
this helpful
Very happy with Ed's work on a sale of apartment. He was instrumental to quick and successful turnaround of the transaction liaising between seller / buyers / solicitors and other parties involved to ensure shortest timeframe. Very high degree of integrity - would recommend using PG services ...
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“We have dealt with PG Estates and Mr.Gormly for ......”

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Mar 18,2016
Minithumbup
By: 'Albertus.Wierenga'
Mar 18,2016
0 people found
this helpful
We have dealt with PG Estates and Mr.Gormly for almost ten years. They have always dealt with the management and letting of our apartment efficiently,speedily and correctly.The contact with all their staff has been very pleasant.If you want a trustworthy letting ...
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Comment on agent fees
correct
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“I was advised by PG Estates and always found them ......”

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Mar 15,2016
Minithumbup
By: 'Jan'
Mar 15,2016
0 people found
this helpful
I was advised by PG Estates and always found them to be very professional and courteous in the way they operate. I wouldn't hesitate to recommend them to other people looking to rent in Islington...
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“Avoid this agent if you are a tenant. They take ......”

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Feb 29,2016
Minithumbdown
By: 'Chr'
Feb 29,2016
7 people found
this helpful
Avoid this agent if you are a tenant. They take a lot of time to fix issues, are unprofessional and lack honesty....
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What agent could do to change your mind?
When it is bad, it is always too expensive
Attached Filesnbsp;
Comment on agent fees
When it is bad, it is always too expensive
Was this helpful? Yes

“Vayia from PG Estate was very helpful and kind to ......”

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Apr 22,2015
Minithumbup
By: 'Blandine'
Apr 22,2015
0 people found
this helpful
Vayia from PG Estate was very helpful and kind to make out check in and check out as smooth as possible. PG also managed the viewing for next tenants with minimum disruption for us which was very much appreciated....
read full review
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“The House i was living for 3.5 years was being managed ......”

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Mar 17,2015
Minithumbup
By: 'Ioannis'
Mar 17,2015
0 people found
this helpful
The House i was living for 3.5 years was being managed by PG Estates. They are very responsive to our communications and try to resolve all the issues the soonest possible, most of them the same day as they have very capable Handyman who attends on ...
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“The people from the agency have always answered my questions ......”

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Jul 07,2014
Minithumbup
By: 'Ina'
Jul 07,2014
0 people found
this helpful
The people from the agency have always answered my questions on short notice and have treated the start and end of lease with due diligence. They have been precise and helpful. No problems whatsoever....
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“21st January 2014Mr E GormleyPG Estates350 Upper StreetLondonN1 0PDDear Ed,......”

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Feb 04,2014
Minithumbup
By: 'Derek'
Feb 04,2014
0 people found
this helpful
21st January 2014 Mr E Gormley PG Estates 350 Upper Street London N1 0PD Dear Ed, It is now twelve months since we switched the management of our portfolio of properties from our previous managing agent (a national chain) to your company. The change has been a ...
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“I am no longer a tenant of this dreadful company ......”

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Nov 01,2013
Minithumbdown
By: 'Seta74'
Nov 01,2013
4 people found
this helpful
I am no longer a tenant of this dreadful company and hateful property...thankfully, but I felt I had to leave a message to warn other people with regards to the agent and property! Firstly the viewing was a pressured experience where the agent had ...
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What agent could do to change your mind?
Don't accept properties on to your books that have anti-social or other issues that are going to make prospective tenants lives a misery. Make landlords accountable and ensure they resolve any issues before you will represent their property. Stop multiple party viewings, it really is unprofessional and doesn't give people a chance to think clearly about the situation.
Attached Filesnbsp;
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“They managed the flat for the owner who passed away ......”

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Jul 09,2013
Minithumbup
By: 'Montserrat'
Jul 09,2013
0 people found
this helpful
They managed the flat for the owner who passed away and after his demise there were complications with the settlement of the estate. They were always very willing to provide help and information even 3 years after they no longer managed the flat nor they were ...
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“I am an overseas landlord who has several properties that ......”

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Jun 06,2013
Minithumbup
By: 'Deb'
Jun 06,2013
0 people found
this helpful
I am an overseas landlord who has several properties that have all been managed by PG for many many years. I cannot fault the service from them and they go above and beyond the call of duty to help manage these for us. They have ...
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“We have taken two riverside properties through PG Estates and ......”

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May 13,2013
Minithumbup
By: 'Rob'
May 13,2013
0 people found
this helpful
We have taken two riverside properties through PG Estates and have been tenants with them since 2010. As a landlord myself, I decided to rent out my own home in West hampstead and move to the river in rented accomodation for a few years. PG Estates ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Our complaints policy


We are committed to providing a high-quality lettings service. When something goes wrong, we need you to tell us about it. This will help us to improve our standards.



If you have a complaint, please contact us with the details. We have nine weeks to consider your complaint. If we have not resolved it within this time you may complain to the Property Ombudsman.



What will happen next?



1. We will send you a letter acknowledging receipt of your complaint within three days of receiving it, enclosing a copy of this procedure.


2. We will then investigate your complaint. This will normally involve passing your complaint to the office manager, who will review your complaint and speak to any relevant member of staff who has dealt with you. She will do this within 15 days of sending you the acknowledgement letter and will send you a detailed written reply to your complaint, including her suggestions for resolving the matter.


3. At this stage, if you are still not satisfied, you should contact us again and we will arrange for Ed Gormley (the director of the company) to review the decision.


4. We will write to you within 15 days of receiving your request for a review, confirming our final position on your complaint and explaining our reasons.


5. If you are still not satisfied, you can then contact the:



The Property Ombudsman

Milford House

43-55 Milford Street

Salisbury

Wiltshire SP1 2BP



about your complaint. Normally, you will need to bring a complaint to the Property Ombudsman (www.tpos.co.uk.) within six months of receiving a final written response from us about your complaint (or you becoming aware of it). For further information, you should contact the Property Ombudsman on 01722 333 306 or at admin@tpos.co.uk
Last updated at 11:01 AM 31/10/2012 by allAgents

Awards won by PG Estates, London N1 0PD


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