Clapham Old Town, London, SW4
4.8/5, 317 reviews
97% recommended
98% sales valuation accuracy
100% sales fee satisfaction
95% lettings valuation accuracy
92% lettings fee satisfaction

Property Features

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Orlando Reid - Click to Visit Our Website

Latest Reviews

View all Reviews 317
5th Dec 2023
reviewed by 'Merwais Miakhail'
“Excellent service and amazing personality. His approach was so professional and his guidance helped in a successful sale. If I ......”
21st Dec 2022
reviewed by 'Samson'
“Layla was very helpful and professional, and we had a great experience communicating with her. We were generally happy wth ......”
18th Mar 2022
reviewed by 'Madeleine'
“Tom was really informative and supportive throughout the entire process from our first viewing until we got the keys. As ......”
1st Mar 2022
reviewed by 'Philip'
“Matt did a great job. Couldn't fault his dedication and professionalism. organised everything and responded to our questions straight away....”
21st Oct 2021
reviewed by 'Christopher'
“Excellent Sales Service! Tom had lots of experience locally, and was very personable, so we felt confident he would sell ......”
18th Sep 2021
reviewed by 'ANDREW JOHN KENNEDY GRAY'
“A big Thank you to TomThank you so much to Tom for helping to get my sale over the line. ......”
Opening Hours
  • Monday: 09:00 - 19:00
  • Tuesday: 09:00 - 19:00
  • Wednesday: 09:00 - 19:00
  • Thursday: 09:00 - 19:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:30 - 16:00
  • Sunday: Closed
Address

Orlando Reid
1-3 Old Town
Clapham,London
Greater London
SW4 0JT
020 7627 3197

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 98% 100% £270,000 £1,300,000
Lettings 95% 92% £440 £3,440
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
61 0 119 7 75 0 43 0 9 3
Areas covered
  • SW4
  • Clapham
  • SW9
  • Battersea
  • SW2
  • Oval
  • SW8
  • SW11
  • SW12
  • SW16
  • SW17
  • SW18
  • SE11
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Rankings
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Battersea, SW11
Clapham Old Town, SW4
Manchester, M3

“I was recommended to Sheraton Law and i found them ......”

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Feb 10,2014
Minithumbup
By: 'Francesca'
Feb 10,2014
2 people found
this helpful
I was recommended to Sheraton Law and i found them to be professional and prompt in their responses and services. Although i was trying to rent my flat in the run up to Christmas they were regular in the updates and feedback of the viewings ...
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“Very professional service with established staff who know the area ......”

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Feb 07,2014
Minithumbup
By: 'Tony'
Feb 07,2014
0 people found
this helpful
Very professional service with established staff who know the area well - so it's not someone new every time that answer the phone and means that relationships can build and they can make very good recommendations on your behalf....
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“Orlando Reid let and manage my property. They let it ......”

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Feb 05,2014
Minithumbup
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Jack
By: 'Clapham'
Feb 05,2014
2 people found
this helpful
Orlando Reid let and manage my property. They let it out in January 2013, not the easiest time of year, but found good tentant. They also helped with advice on how to present the flat. I'm one year into being a landlord, and so far its ...
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“Orlando Reid were a really helpful estate agent to use. ......”

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Jan 22,2014
Minithumbup
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Jack
By: 'Kate'
Jan 22,2014
2 people found
this helpful
Orlando Reid were a really helpful estate agent to use. I really would recommend them and especially after all I had seen - many different viewings and conversations they have been GREAT!!! I will thoroughly enjoy living in London and managed by their team!...
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“We moved last November (2013) and Orlando Reid provided a great ......”

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Jan 15,2014
Minithumbup
By: 'Jack'
Jan 15,2014
2 people found
this helpful
We moved last November (2013) and Orlando Reid provided a great service from start to finish. We loved the flat which Niyah showed us around and expressed immediate interest. Niyah and the OR team worked really hard to negotiate the finer details with the landlord and ...
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“We found the flat on their website and went to ......”

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Jan 13,2014
Minithumbup
By: 'Valentino'
Jan 13,2014
1 people found
this helpful
We found the flat on their website and went to their shop. The same morning (it was on Saturday) they showed us the flat. We decided to take the flat a week after the viewing. After that, They have been pushy since my girlfriend needed ...
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“Good points,- Quick and efficient at organising the letBad ......”

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Jan 13,2014
Minithumbdown
By: 'Tim'
Jan 13,2014
1 people found
this helpful
Good points, - Quick and efficient at organising the let Bad points, - No help with 'what next'. I haven't rented a property in 7 years and was at a bit of a loss what to do next. Orlando Reid were no help. They didn't tell ...
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What agent could do to change your mind?
Helped. Been more open with the process and the history of the flat
Attached Filesnbsp;
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Was this helpful? Yes
By: Jack Reid
Jan 14, 2014
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Hi Tim, I'm very sorry you feel this way. We have discussed the bottom point about the burglary as this was something that was never advised to us and therefore couldn't pass on this information. I understand the landlord had confirmed this point to yourself as well. You moved in to the property on the 14th December 2013 and had the inventory sent to you on the 16th December 2013. I apologise if you didn't think this was quick enough however we have a third party do our inventories. Usually inve ...

“As a tenant i can say that Orleando Reid Agency ......”

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Jan 13,2014
Minithumbup
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Jack
By: 'imb'
Jan 13,2014
2 people found
this helpful
As a tenant i can say that Orleando Reid Agency help me very fast in finding the type of property that i was looking for. Mr. Jack Orleando was punctual for the looking appointment . He was as well very polite, he comunicated to me all ...
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“She quickly found high-quality tenants on good terms close to ......”

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Jan 13,2014
Minithumbup
By: 'Mike'
Jan 13,2014
0 people found
this helpful
She quickly found high-quality tenants on good terms close to the asking price, process was smooth and has been problem-free....
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“I had a really good experience with Orlando Reid. Honest ......”

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Jan 08,2014
Minithumbup
By: 'Amanda'
Jan 08,2014
1 people found
this helpful
I had a really good experience with Orlando Reid. Honest people. All staff members I had dealt with were nice and attentive, so I wont point out any specific name to avoid missing someone! The staff members have something in common: you don't really need ...
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“I strongly recommend Sheraton Law as a letting and management ......”

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Dec 29,2013
Minithumbup
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Tom
By: 'A'
Dec 29,2013
1 people found
this helpful
I strongly recommend Sheraton Law as a letting and management agent. They always found new tenants for our house very quickly, and were very diligent in managing the property. Their customer service is excellent, keeping you in the loop when you need to be but ...
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“Tom was very helpful, professional and provided good levels of ......”

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Dec 19,2013
Minithumbup
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Tom
By: 'AndyN'
Dec 19,2013
0 people found
this helpful
Tom was very helpful, professional and provided good levels of support in a complex sale. Id happily recommend him to others...
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“I have been a landlord with Sheraton Law, Clapham office, ......”

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Dec 06,2013
Minithumbup
By: 'John'
Dec 06,2013
1 people found
this helpful
I have been a landlord with Sheraton Law, Clapham office, since 2007. Their overall level of service is excellent. They know the area and their properties very well. Sheraton Law "price" rents very accurately and pitch an advertised price which will generate interest and bids. Their ...
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“We didn't buy the property in the end but throughout ......”

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Dec 05,2013
Minithumbup
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Tom
By: 'Cathy'
Dec 05,2013
0 people found
this helpful
We didn't buy the property in the end but throughout the period when we intended to buy Tom kept us updated daily, requested information from us when needed and was prompt in answering our questions, All that without the slick salesman approach common amongst agents. ...
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By: Tom
Dec 05, 2013
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Thanks Cathy, it was very kind of you to write this review, especially as you say the sale did not proceed. ...

“Our recent dealings with Sheraton Law and especially our contact ......”

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Dec 04,2013
Minithumbup
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Tom
By: 'Tom'
Dec 04,2013
0 people found
this helpful
Our recent dealings with Sheraton Law and especially our contact Tom Butler were excellent. We were first introduced, as we were interested in the flat they had listed. Because of Tom's superb professionalism and client service we decided to sell our flat through Sheraton Law ...
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By: Tom
Dec 05, 2013
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Tom, I am delighted that you were happy with the service, in what was a complicated purchase for you! I hope we can be of assistance in the future ...

“I recently used Orlando Reid to find me a Tennant ......”

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Nov 26,2013
Minithumbup
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Jack
By: 'Peter'
Nov 26,2013
2 people found
this helpful
I recently used Orlando Reid to find me a Tennant for my apartment. I found them extremely helpful. They were very professional with a completely friendly approach. They advertised the property and arranged viewings. And after successfuly checking all the corresponding backgrounds, the contracts were ...
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“Gosia was extremely competent, from her first visit to the ......”

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Nov 21,2013
Minithumbup
By: 'Chris'
Nov 21,2013
3 people found
this helpful
Gosia was extremely competent, from her first visit to the property to the signing of the rental contract. The process was remarkably quick - within a few days new tenants had confirmed that they wanted to move in. Gosia was also very thorough, making sure ...
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“For an agency, these guys are not bad at all. ......”

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Nov 21,2013
Minithumbup
By: 'Emma'
Nov 21,2013
2 people found
this helpful
For an agency, these guys are not bad at all. Very prompt at dealing with all our issues, and no excessive charges for anything. Mossie, who we dealt with previously was also wonderful. Thanks Sheraton Law....
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“After the trauma of dealing with bigger agencies, renting Orlando ......”

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Nov 10,2013
Minithumbup
By: 'Dan'
Nov 10,2013
1 people found
this helpful
After the trauma of dealing with bigger agencies, renting Orlando Reid felt like a breath of fresh air. Transparent, timely, professional and - frankly - just dead nice. The logistics of getting a new place are never simple, but Orlando Reid helped make the whole ...
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“We have found Sheraton Law to be exceptional agents. We ......”

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Nov 08,2013
Minithumbup
By: 'Kathryn'
Nov 08,2013
0 people found
this helpful
We have found Sheraton Law to be exceptional agents. We use them for both letting and managing our property. They found quality tenants and manage our property to a high standard - communicating promptly, resolving any issues with the property effectively, being thorough and professional. ...
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“Gosia Romanik has been so patient and helpful during the ......”

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Oct 29,2013
Minithumbup
By: 'Moya'
Oct 29,2013
1 people found
this helpful
Gosia Romanik has been so patient and helpful during the whole process as my first time letting out my property. She has been fair to both me and my tenants.It is early days for me with Sheraton Law, but I feel in safe hands. ...
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“Sheraton Law have been acting as our agents for 7 years ......”

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Oct 28,2013
Minithumbup
By: 'Andrew'
Oct 28,2013
1 people found
this helpful
Sheraton Law have been acting as our agents for 7 years now, and we've just started with our fourth set of tenants. They've always been very responsive and easy to deal with, and have always found us good quality reliable tenants....
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“Orlando Reid rented my property out this summer and I ......”

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Oct 27,2013
Minithumbup
By: 'Harvi'
Oct 27,2013
1 people found
this helpful
Orlando Reid rented my property out this summer and I must say all of the staff were very helpful and polite. We had our property on the market with another agent for three weeks before hearing from Orlando Reid. When they called I thought 'here ...
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“Tom did an exceptional job in facilitating the sale of ......”

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Oct 26,2013
Minithumbup
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Tom
By: 'DL'
Oct 26,2013
1 people found
this helpful
Tom did an exceptional job in facilitating the sale of my flat. He was easy to talk to and could be reached very easily whenever I needed to speak to him (which was at least twice if not three times a day as we got ...
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By: Tom Butler
Oct 29, 2013
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Many thanks for the review, I am glad you were happy with the service we provided and that you moved on to your new house without too many hitches! ...

“Tom was extremely professional and effective at managing the sales/......”

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Oct 24,2013
Minithumbup
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Tom
By: 'Edmund'
Oct 24,2013
0 people found
this helpful
Tom was extremely professional and effective at managing the sales/purchasing process for all parties. The estate agent was an effective mediator with the numerous delays and legal inaccuracies and legal errors there were from the sellers solicitors, that would have otherwise meant I would ...
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By: Tom
Oct 29, 2013
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Thanks Edmund, I am glad it all went through smoothly after a few legal issue. I am sure you will be happy at Glenburnie Road. ...

“The service I received from Orlando Reid was First Class. ......”

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Oct 24,2013
Minithumbup
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Jack
By: 'Boleynboy'
Oct 24,2013
3 people found
this helpful
The service I received from Orlando Reid was First Class. I was particularly impressed with Sarah Bridges and Jack Reid. They were in constant contact and answered any queries I had, day or night. I would have no hesitation in using them again, and I ...
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“I had been looking for a property To Let in ......”

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Oct 24,2013
Minithumbup
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Jack
By: 'Boleynboy'
Oct 24,2013
3 people found
this helpful
I had been looking for a property To Let in the South West London area for a few months with other letting agencies but unforunately there was a distinct lack of communication when it came to informing me of properties To Let within the area ...
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“Sarah Bridges was very helpful and made my decision on ......”

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Oct 24,2013
Minithumbup
By: 'Sam'
Oct 24,2013
1 people found
this helpful
Sarah Bridges was very helpful and made my decision on moving into the property very easy. It was just as she described. She has fantastic customer service skills and is a great personality for this agent. Shes been very detailed on the property and the ...
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“Tom was excellent at maintaining momentum and ensuring all parties ......”

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Oct 23,2013
Minithumbup
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Tom
By: 'Matt'
Oct 23,2013
1 people found
this helpful
Tom was excellent at maintaining momentum and ensuring all parties remained focused in the face of a complicated sale. He suggested solutions to various problems before they had even arisen which helped greatly. The fees were very competitive and overall I highly recommend Sheraton Law....
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By: Tom
Oct 29, 2013
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I am glad you were happy with the service Matt, and I am delighted that it all went through smoothly after a couple of problems ...

“Orlando Reid let our property and were providing let & rent ......”

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Oct 17,2013
Minithumbup
By: 'Thomas'
Oct 17,2013
1 people found
this helpful
Orlando Reid let our property and were providing let & rent collection since 2010. Amazing service from the entire team. Quick and efficient to arrange letting of the flat. Very good communication throughout. Orlando Reid found good tenants in very short period of time. I would highly ...
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Staff picture Armond
(73)
Staff picture Jack
(60)
Staff picture Matt
(38)
Staff picture Baljit
(14)
Staff picture Tamsin
(6)
Staff picture Alex
(3)
Staff picture Nick
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Staff picture Nathan
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Our Complaints Policy
We are committed to providing an extremely high level of service to
all our clients. However if something goes wrong, we need you to tell us
about it so that we can improve the quality of our services as fairness
is the central value that underpins our company. We sincerely hope that
you will have no reason to complain however should this be the case, we
are committed to resolving complaints in a fair and professional
manner.
What happens next?
If you have a complaint, please contact us with the details.
We will send acknowledgement of your complaint within 3 days of its receipt, enclosing a copy of this procedure.
Investigation into your complaint will be completed within 14 days of sending acknowledgement.
You will then be invited to a meeting where we can hopefully resolve
your complaint. Within 3 days, you will be sent a copy of the agreements
made at that meeting.
If you would rather deal with your complaint by correspondence or
email, we will send you details of our findings and suggested solutions.
If you are not satisfied with the result, you can refer your complaint to the Property Ombudsman.
Last updated at 9:29 AM 22/05/2017 by allAgents

Awards won by Orlando Reid, London SW4 0JT



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Orlando Reid

Branch - Clapham Old Town, London, SW4

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