• Anna Atwell
    Anna Atwell
  • Gail Barnes
    Gail Barnes
  • Michael Fredriksson
    Michael Fredriksson
  • upload your photo
    Lianna Pitsakis
  • Katherine Joyce
    Katherine Joyce
  • Will Pring
    Will Pring
  • upload your photo
    Mark Farrell
A local family run estate and lettings agents offering friendly and professional service. The office has a combined experience of over 80 years in the property market. We have the marketing power of a national company but treat each customer as an individual. Northwood Exeter was founded in 2005 and we are proud of our reputation for lettings and sales across Exeter and the surrounding areas. We have built a successful business through our knowledge of the local area, listening to our custome Read full description...rs individual needs and have many clients that come back to us time and time again. We offer a full range of sales, lettings management and property rentals, but are best known for our Guaranteed Rent service. So if you are looking to buy, rent, sell or let your property please call Northwood Exeter today on 01392 435 130 or pop in to our office at 7 Paris Street, Exeter, EX1 2JB.
Northwood

85 South Street Exeter
Devon
EX1 1EQ

01392 435130
Jul 09,2017
Minithumbup
Will Pring
By: 'Liam'
Jul 09,2017
0 people found
this helpful
I could not praise Northwood enough in particular Will Pring who we mainly dealt with, they have gone above and beyond looking after us during our tenancy! Everyone at Northwood were extremely friendly and easy to talk to, All problems were resolved fast and efficiently. Due to unforeseen circumstances we had to leave the property quite quickly and they really did help us as much as they could and for that we are extremely grateful! 10/10 definitely will use again....
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Jul 06,2017
Minithumbup
Will Pring
By: 'anonomous'
Jul 06,2017
0 people found
this helpful
While renting a property in Exeter, we have mainly had the pleasure of dealing with Will Pring, who has been incredible helpful over this year. He is friendly yet professional, reliable and punctual, and has dealt with any queries we have had imminently (even once popping straight in on his way home!). He has made the whole process of renting very smooth and easy - the next letting agency has definitely got something to live up to!...
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Jun 26,2017
Minithumbdown
Gail Barnes
By: 'Mr X Terminator'
Jun 26,2017
1 people found
this helpful
After being a client for 6 Years with Northwood (Torquay) my business was transfered to the Exeter branch. As a landlord its important to have a housing agent that you can trust and they in turn look after your interests. This was the relationship I had with Northwood Torquay. You'd think the same service would be on offer at the Northwood Exeter branch, sadly no. The Northwood franchises differ greatly from branch to branch. Exeter took over my long standing business and then proceeded to dism...
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Comment on agent fees
Bad for the service
Was this helpful? Yes
By: Michael Fredriksson
Jun 26, 2017
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Hi. I am sorry that you are unhappy with the decision we made to hand the property back to you, Rental properties require maintenance regularly and we rely on professional guidance from contractors. If you wish to discuss this matter any further, please do not hesitate to contact me in the office. ...
May 23,2017
Minithumbup
Mark Farrell
By: 'Welsh couple'
May 23,2017
0 people found
this helpful
Mark at Northwood Exeter has been a godsend to us over the last couple of months. As first time buyers we had no idea what we were doing and Mark went above and beyond to help us with anything we needed, including bending over backwards to view our now new home. Always helpful and approachable. We couldn't have done it without you! As with the other staff we had contact with we always found to be extremely helpful. Keep up the good work guys!...
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By: Mark Farrell
Jun 29, 2017
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It was a real pleasure to assist you in buying your first home. Myself and the team at Northwood hope you will create many happy memories in the future. First time buyers like you make our job worth while doing, we hope to see you in the future when you are ready to find a bigger family home. All the very best, Mark and the Northwood Team. ...
Apr 06,2017
Minithumbup
Mark Farrell
Michael Fredriksson
By: 'Anon'
Apr 06,2017
1 people found
this helpful
Recently completed on our commercial property. There had been some complications, but throughout Northwood conducted the sale diligently and doggedly and kept us informed throughout. Well done to the negotiators....
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Comment on agent fees
Reasonable in the circumstances.
Was this helpful? Yes
Nov 12,2016
Minithumbdown
By: 'Annonymous'
Nov 12,2016
2 people found
this helpful
Avoid at all costs. Rude, unhelpful and worst of all lie to your face. Accuse you of allsorts to make an excuse to leave you in the lurch. Calls are not recorded so can accuse you of allsorts. Most unpleasant bunch of people (especially Gail-unfit to manage) I have had the misfortune of dealing with. AVOID AT ALL COSTS!!!!!....
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Comment on agent fees
The whole thing was a sham.
Was this helpful? Yes
Sep 12,2016
Minithumbup
Will Pring
Michael Fredriksson
By: 'Anonymous'
Sep 12,2016
1 people found
this helpful
The whole team at Northwood consistently exceeded my expectations and impressed me very much with their efforts. We received friendly, professional and responsive service from all involved. Will Pring deserves a special mention for his positive attitude throughout, and his great communication- keeping us updated far more frequently than other agents traditionally would do from experience. I would thoroughly recommend Northwood to friends & family. Thanks to everyone involved....
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Comment on agent fees
Competitive fees.
Was this helpful? Yes
Sep 01,2016
Minithumbup
Lianna Pitsakis
Gail Barnes
By: 'Steve M'
Sep 01,2016
0 people found
this helpful
Superb agents. If Carlsberg made estate agents! Can't praise them enough. Lianna couldn't do enough for us. Always helpful a real pleasure to deal with. First time I've let a property and would absolutely recommend Northwood....
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Comment on agent fees
Exceptional
Was this helpful? Yes
Jul 22,2016
Minithumbup
Will Pring
By: 'Ant'
Jul 22,2016
0 people found
this helpful
Will Pring advertised and had a sale agreed on my house within 3 weeks above the market value. I would recommend this estate agent and in particular Mr Pring....
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Comment on agent fees
Fees were good compared to local competitors.
Was this helpful? Yes
Jul 07,2016
Minithumbup
Will Pring
Gail Barnes
By: 'P Toledo'
Jul 07,2016
0 people found
this helpful
I rented a flat for a year from Northwoods in Exeter and can thoroughly recommend them as a letting agent. All the staff were helpful at efficient at every stage of the let, from organising viewings through to organising the tenancy. I dealt mostly with Will through my tenancy, and he was excellent at dealing with my queries and getting issues with the flat resolved. Checkout was smooth too, with my deposit being returned within the week. I can honestly say this is the best rental agent I have...
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Comment on agent fees
Fair, and in line with market average I would say
Was this helpful? Yes
May 17,2016
Minithumbup
Gail Barnes
Michael Fredriksson
By: 'Mike Hancock'
May 17,2016
0 people found
this helpful
I have just received an interstellar service from both Gail and Michael in sorting out a tenancy agreement for me in a very tight time frame. This is the second time I have used Northwood to find a tenant for me, and on both occasions the tenants found have been excellent. I would strongly recommend them, and would not hesitate to use them again in the future....
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Comment on agent fees
Very reasonable fees given the level of service received.
Was this helpful? Yes
May 11,2016
Minithumbup
By: 'Landlord, then seller'
May 11,2016
0 people found
this helpful
I let my house through Northwood for 9 years and their service was faultless. Having moved away from the area, I always felt confident that the team at Exeter would take care of everything, leaving me to be a worry and hassle free landlord. The team were always highly professional, but also very friendly and helpful. When I came to sell my house, my experience was exactly the same. If you need a letting agent or an estate agent in Exeter, I would highly recommend the Northwood team....
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Comment on agent fees
Comparable to others
Was this helpful? Yes
Nov 03,2015
Minithumbup
Will Pring
Lianna Pitsakis
By: 'Jacopo'
Nov 03,2015
1 people found
this helpful
Northwood Exeter's quality of service has been exceptional since day 1 of our tenancy. I'm seriously impressed by their promptness and sheer speed in helping us settle in. I've rented in and outside of the UK and I've yet to see a better agency....
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Was this helpful? Yes
Oct 28,2015
Minithumbup
Will Pring
Gail Barnes
By: 'Roy Dinshaw'
Oct 28,2015
1 people found
this helpful
All members of the staff were polite and friendly. Sometimes difficult to make contact on the telephone. But personal visits to the office were always met with a smile and a Christian name greeting. Cannot fault their very professional working practice. I wish the company well in their new premises....
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Sep 20,2015
Minithumbup
By: 'C Z'
Sep 20,2015
0 people found
this helpful
I have experienced many agents during the days I was looking for a property to rent, Northwood in Exeter is the most impressive and pleasant. All the staff are friendly and efficient, which makes you assured and feel at home. Their fees are fair as well. And the following service is also excellent when you need as a tenant. I will definitely recommend Northwood Exeter to anyone!...
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Was this helpful? Yes
Apr 21,2015
Minithumbup
Anna Atwell
By: 'Mrs G'
Apr 21,2015
2 people found
this helpful
I was recommended to use Northwood via a friend whom had used them in the past. I could not have asked for a more professional service by their negotiator Anna Atwell. She kept me informed on a weekly basis with regards to the purchase of my now property. Dealt with the vendor when I had a few questions that needed to be answered promptly. Without Anna's help the purchase would not have gone so smooth and professional as it did. Can not thank Her enough for all the help....
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Comment on agent fees
The fees that the agent charged me was nothing in comparison to the positive service I was given by everyone in Northwood.
Was this helpful? Yes
Mar 18,2015
Minithumbup
Gail Barnes
Anna Atwell
By: 'Adam Hooper'
Mar 18,2015
0 people found
this helpful
I used Northwood, Exeter, for the sale of my property. I think I must have dealt with everyone in the office and I found each of them very pleasant and certainly very professional. The sale of the property went smoothly thanks to the efforts of the team there. They were on our side and pursuing solicitors, who were dragging their heels with paperwork! The team in the Exeter office made the whole process, which can be extremely stressful, a lot easier. I would highly recommend them to anyone, whe...
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Comment on agent fees
Very competitive and for level of service and professionalism I received it was worth every penny..
Was this helpful? Yes
Nov 13,2014
Minithumbup
Gail Barnes
Michael Fredriksson
By: 'Amyamy'
Nov 13,2014
2 people found
this helpful
I found these agents absolutely fantastic. They couldn't have been more helpful and patient when I went into their offices. I was looking to rent a property for the first time, they fully explained everything in detail ensuring that I fully understood the contract and other details regarding the property that I wanted to let. I've been in the property for a while now and any issues I have regarding maintenance or general enquiries about the property northwood have been more than happy to help, ...
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Was this helpful? Yes
Aug 15,2012
Minithumbdown
By: 'dzerjb'
Aug 15,2012
6 people found
this helpful
Unfit for purpose. This appears to be a franchise, buying contracts etc. from a central operation. The outcome is they don't understand their own documents, refusing to implement parts of the contract they've signed & presuming they have discretion that isn't in the contract. Avoid at all costs!...
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Was this helpful? Yes
Areas covered
  • EX1
  • EX2
  • EX3
  • EX4
  • EX5
  • EX6
  • EX7
  • EX8
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
89% customers were satisfied with fees 100% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £142,000
  • Max: £260,000

Letting
  • Min: £0
  • Max: £165,000

NALS TPOS DPS SAGEagent


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
3 3 6 0 5 0 2 0 0 0
Anna Atwell Anna Atwell
Sales Negotiator
2 reviews

About Anna No description set View full profile
Gail Barnes Gail Barnes
Director
7 reviews

About Gail No description set View full profile
Michael Fredriksson Michael Fredriksson
Director
4 reviews

About Michael No description set View full profile
Lianna Pitsakis - no image available Lianna Pitsakis
Senior Lettings Negotiator
2 reviews

About Lianna No description set View full profile
Katherine Joyce Katherine Joyce
Assistant Manager
0 reviews

About Katherine No description set View full profile
Will Pring Will Pring
7 reviews

About Will Lettings Negotiator View full profile
Mark Farrell - no image available Mark Farrell
Office Manager
2 reviews

About Mark No description set View full profile

Job vacancies

Please see a list of jobs available

Fees

Single Applicant £200
Each Additonal Applicant £75
Last updated at 5:17 PM 23/04/2015 by allAgents

Complaints Procedure

We have a standard procedure for handling complaints which is as follows:

1. Making an initial complaint

Each office is independently owned and operated and has a local Director who will be, in part or in whole, an owner of the branch. In the first instance your complaint should be directed in writing to the local Director. He or she has an honest and sincere desire to resolve your complaint as soon as possible and should respond within ten working days.

2. Making a formal complaint

If for whatever reason you remain dissatisfied then you should write or email us. Please provide full written details of your complaint and copies of any supporting evidence. The Complaints Officer, who will provide an independent review of the complaint, will investigate your complaint.

Write to us

FAO The Complaints Officer
Northwood GB Limited
The Main Barn, Cams Hall Estate
Fareham, Hampshire
PO16 8UT

E-mail us

customerservice@northwooduk.com
Last updated at 5:17 PM 23/04/2015 by allAgents

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