A local family run estate and lettings agents offering friendly and professional service. The office has a combined experience of over 80 years in the property market. We have the marketing power of a national company but treat each customer as an individual. Northwood Exeter was founded in 2005 and we are proud of our reputation for lettings and sales across Exeter and the surrounding areas. We have built a successful business through our knowledge of the local area, listening to our custome Read full description...rs individual needs and have many clients that come back to us time and time again. We offer a full range of sales, lettings management and property rentals, but are best known for our Guaranteed Rent service. So if you are looking to buy, rent, sell or let your property please call Northwood Exeter today on 01392 435 130 or pop in to our office at 7 Paris Street, Exeter, EX1 2JB.
Northwood

85 South Street Exeter
Devon
EX1 1EQ

01392 435130

“ Excellent service , can't fault . Understanding of difficult circumstances... ”

Sep 11,2018
Minithumbup
By: 'Traceyc'
Sep 11,2018
0 people found
this helpful
Mark was very efficient and in my experience I would rate northwood as the best Estate agents in Exeter. Unfortunately for us things didn't turn out how we wanted due to our circumstances, but Mark was understanding which helped....
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Comment on agent fees
N/a
Was this helpful? Yes
Dec 07,2017
Minithumbup
By: 'Mr Robert & Sarah Fish'
Dec 07,2017
1 people found
this helpful
We would like to thank Mark for the professional service he provided with the sale of our house in Cullompton. He went above and beyond to help us out with the sale and made sure that any problems was resolved quickly. We have no problem ...
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Comment on agent fees
N/A as the fees were paid for by Persimmons. But if we were to put our house on the market in future that we would not be bothered about the fees as we would not go with anyone else.
Was this helpful? Yes
Jul 09,2017
Minithumbup
By: 'Liam'
Jul 09,2017
0 people found
this helpful
I could not praise Northwood enough in particular Will Pring who we mainly dealt with, they have gone above and beyond looking after us during our tenancy! Everyone at Northwood were extremely friendly and easy to talk to, All problems were resolved fast and efficiently. ...
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Was this helpful? Yes
Jul 06,2017
Minithumbup
By: 'anonomous'
Jul 06,2017
0 people found
this helpful
While renting a property in Exeter, we have mainly had the pleasure of dealing with Will Pring, who has been incredible helpful over this year. He is friendly yet professional, reliable and punctual, and has dealt with any queries we have had imminently (even once ...
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Was this helpful? Yes
Jun 26,2017
Minithumbdown
By: 'Mr X Terminator'
Jun 26,2017
2 people found
this helpful
After being a client for 6 Years with Northwood (Torquay) my business was transfered to the Exeter branch. As a landlord its important to have a housing agent that you can trust and they in turn look after your interests. This was the relationship I had ...
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Comment on agent fees
Bad for the service
Was this helpful? Yes
By: Michael Fredriksson
Jun 26, 2017
View all comments (1)
Hi. I am sorry that you are unhappy with the decision we made to hand the property back to you, Rental properties require maintenance regularly and we rely on professional guidance from contractors. If you wish to discuss this matter any further, please do not hesitate to contact me in the office. ...
May 23,2017
Minithumbup
By: 'Welsh couple'
May 23,2017
0 people found
this helpful
Mark at Northwood Exeter has been a godsend to us over the last couple of months. As first time buyers we had no idea what we were doing and Mark went above and beyond to help us with anything we needed, including bending over backwards ...
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Was this helpful? Yes
By: Mark Farrell
Jun 29, 2017
View all comments (1)
It was a real pleasure to assist you in buying your first home. Myself and the team at Northwood hope you will create many happy memories in the future. First time buyers like you make our job worth while doing, we hope to see you in the future when you are ready to find a bigger family home. All the very best, Mark and the Northwood Team. ...
Apr 06,2017
Minithumbup
By: 'Anon'
Apr 06,2017
1 people found
this helpful
Recently completed on our commercial property. There had been some complications, but throughout Northwood conducted the sale diligently and doggedly and kept us informed throughout. Well done to the negotiators....
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Comment on agent fees
Reasonable in the circumstances.
Was this helpful? Yes
Nov 12,2016
Minithumbdown
By: 'Annonymous'
Nov 12,2016
3 people found
this helpful
Avoid at all costs. Rude, unhelpful and worst of all lie to your face. Accuse you of allsorts to make an excuse to leave you in the lurch. Calls are not recorded so can accuse you of allsorts. Most unpleasant bunch of people (especially Gail-unfit ...
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Comment on agent fees
The whole thing was a sham.
Was this helpful? Yes
Sep 12,2016
Minithumbup
By: 'Anonymous'
Sep 12,2016
1 people found
this helpful
The whole team at Northwood consistently exceeded my expectations and impressed me very much with their efforts. We received friendly, professional and responsive service from all involved. Will Pring deserves a special mention for his positive attitude throughout, and his great communication- keeping us updated ...
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Comment on agent fees
Competitive fees.
Was this helpful? Yes
Sep 01,2016
Minithumbup
By: 'Steve M'
Sep 01,2016
0 people found
this helpful
Superb agents. If Carlsberg made estate agents! Can't praise them enough. Lianna couldn't do enough for us. Always helpful a real pleasure to deal with. First time I've let a property and would absolutely recommend Northwood....
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Comment on agent fees
Exceptional
Was this helpful? Yes
Aug 26,2016
Minithumbup
By: 'Rob Lord'
Aug 26,2016
0 people found
this helpful
Rented a property out through Northwood and had a professional experience from start to finish. I had no hassle or problems, and their guaranteed rental scheme is excellent. Highly recommended....
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Was this helpful? Yes
Aug 11,2016
Minithumbup
By: 'Mr Marshall'
Aug 11,2016
0 people found
this helpful
Northwood of Torquay provided us with a very professional excellent service. They went the extra mile to find a tenant and we would highly recommend them....
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Was this helpful? Yes
Jul 22,2016
Minithumbup
By: 'Ant'
Jul 22,2016
0 people found
this helpful
Will Pring advertised and had a sale agreed on my house within 3 weeks above the market value. I would recommend this estate agent and in particular Mr Pring....
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Comment on agent fees
Fees were good compared to local competitors.
Was this helpful? Yes
Jul 07,2016
Minithumbup
By: 'P Toledo'
Jul 07,2016
0 people found
this helpful
I rented a flat for a year from Northwoods in Exeter and can thoroughly recommend them as a letting agent. All the staff were helpful at efficient at every stage of the let, from organising viewings through to organising the tenancy. I dealt mostly with ...
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Comment on agent fees
Fair, and in line with market average I would say
Was this helpful? Yes
May 17,2016
Minithumbup
By: 'Mike Hancock'
May 17,2016
0 people found
this helpful
I have just received an interstellar service from both Gail and Michael in sorting out a tenancy agreement for me in a very tight time frame. This is the second time I have used Northwood to find a tenant for me, and on both occasions ...
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Comment on agent fees
Very reasonable fees given the level of service received.
Was this helpful? Yes
May 11,2016
Minithumbup
By: 'Landlord, then seller'
May 11,2016
0 people found
this helpful
I let my house through Northwood for 9 years and their service was faultless. Having moved away from the area, I always felt confident that the team at Exeter would take care of everything, leaving me to be a worry and hassle free landlord. The team ...
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Comment on agent fees
Comparable to others
Was this helpful? Yes
Mar 07,2016
Minithumbup
By: 'the temps'
Mar 07,2016
0 people found
this helpful
We are property owners and in need of accommodation for the next eight months or so, it seems we are not the most ideal tennants as property owners want people to stay longer term. So with this in mind we went to view a property ...
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Comment on agent fees
The agents fee is ‚£300.00 in comparison . expensive
Was this helpful? Yes
By: Simon Beck
Mar 07, 2016
View all comments (1)
We are sorry that you feel that your experience of Northwood was not as good as you would have wished. Without any specific information about the viewing in question, I cannot really comment about the facts that you raised. I would however like to reassure you that we aim to be as helpful and informative as possible when showing people around our properties. Please feel free to contact us to provide more detail about your specific complaint. Whilst we may not have the cheapest fees in the ar ...
Nov 26,2015
Minithumbup
By: 'Rosanne'
Nov 26,2015
0 people found
this helpful
As a Landlady in the Torbay area I regularly use Northwoods and have always found them to be polite and efficient in what they do. They always follow my instructions and always find me good quality tenants, carrying out all the necessary checks that need ...
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Was this helpful? Yes
Nov 11,2015
Minithumbup
By: 'Susan'
Nov 11,2015
0 people found
this helpful
I have two rental properties in Torquay and I have used Northwood for several years. I love the continuity of staff; Sally and Simon have been there from the beginning so they know me and really understand the kind of tenant that I want in ...
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Was this helpful? Yes
Nov 03,2015
Minithumbup
By: 'Jacopo'
Nov 03,2015
1 people found
this helpful
Northwood Exeter's quality of service has been exceptional since day 1 of our tenancy. I'm seriously impressed by their promptness and sheer speed in helping us settle in. I've rented in and outside of the UK and I've yet to see a better agency....
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Was this helpful? Yes
Oct 28,2015
Minithumbup
By: 'Roy Dinshaw'
Oct 28,2015
1 people found
this helpful
All members of the staff were polite and friendly. Sometimes difficult to make contact on the telephone. But personal visits to the office were always met with a smile and a Christian name greeting. Cannot fault their very professional working practice. I wish the company ...
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Was this helpful? Yes
Sep 20,2015
Minithumbup
By: 'C Z'
Sep 20,2015
0 people found
this helpful
I have experienced many agents during the days I was looking for a property to rent, Northwood in Exeter is the most impressive and pleasant. All the staff are friendly and efficient, which makes you assured and feel at home. Their fees are fair as ...
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Was this helpful? Yes
May 25,2015
Minithumbup
By: 'Mrs S. Perry'
May 25,2015
1 people found
this helpful
We have been with this Office for 4 years. During this time Simon Beck has provided very friendly and efficient service....
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Comment on agent fees
Satisfactory
Was this helpful? Yes
Apr 21,2015
Minithumbup
By: 'Mrs G'
Apr 21,2015
2 people found
this helpful
I was recommended to use Northwood via a friend whom had used them in the past. I could not have asked for a more professional service by their negotiator Anna Atwell. She kept me informed on a weekly basis with regards to the purchase of ...
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Comment on agent fees
The fees that the agent charged me was nothing in comparison to the positive service I was given by everyone in Northwood.
Was this helpful? Yes
Mar 18,2015
Minithumbup
By: 'Adam Hooper'
Mar 18,2015
0 people found
this helpful
I used Northwood, Exeter, for the sale of my property. I think I must have dealt with everyone in the office and I found each of them very pleasant and certainly very professional. The sale of the property went smoothly thanks to the efforts of ...
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Comment on agent fees
Very competitive and for level of service and professionalism I received it was worth every penny..
Was this helpful? Yes
Nov 18,2014
Minithumbup
By: 'andrewC'
Nov 18,2014
0 people found
this helpful
Having now used a number of agents over the last ten years, we have noticed that more and more of them are centralising their documents, away from our local branch, so losing the personal touch on being able to deal with various complications face to ...
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Comment on agent fees
fair and reasonable.
Was this helpful? Yes
Nov 13,2014
Minithumbup
By: 'Amyamy'
Nov 13,2014
2 people found
this helpful
I found these agents absolutely fantastic. They couldn't have been more helpful and patient when I went into their offices. I was looking to rent a property for the first time, they fully explained everything in detail ensuring that I fully understood the contract and ...
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Was this helpful? Yes
Jan 20,2014
Minithumbup
By: 'William Evans'
Jan 20,2014
0 people found
this helpful
When my mother went into residential care, we needed to rent out her property to provide an income to cover the care home fees. We were attracted by the Northwood Guaranteed Rental scheme because this seemed to provide all that we needed. I must admit ...
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Was this helpful? Yes
Aug 15,2012
Minithumbdown
By: 'dzerjb'
Aug 15,2012
7 people found
this helpful
Unfit for purpose. This appears to be a franchise, buying contracts etc. from a central operation. The outcome is they don't understand their own documents, refusing to implement parts of the contract they've signed & presuming they have discretion that isn't in the contract. Avoid ...
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Was this helpful? Yes
Jun 20,2012
Minithumbup
By: 'Colin Mercer'
Jun 20,2012
0 people found
this helpful
I am a resident of Cyprus and in August 2011 I purchased a property in Torquay strictly to rent and provide a small income. Although I purchased through another agent, Northwoods were particularly helpful in assisting me in buying the right property within my budget., and ...
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Was this helpful? Yes
Areas covered
  • EX1
  • EX2
  • EX3
  • EX4
  • EX5
  • EX6
  • EX7
  • EX8
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
88% customers were satisfied with fees 89% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £142,000
  • Max: £260,000

Letting
  • Min: £0
  • Max: £165,000

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
11 3 6 0 6 0 3 0 1 0

Fees

Single Applicant £200
Each Additonal Applicant £75
Last updated at 23/04/2015, 5:17 PM by allAgents

Complaints Procedure

We have a standard procedure for handling complaints which is as follows:

1. Making an initial complaint

Each office is independently owned and operated and has a local Director who will be, in part or in whole, an owner of the branch. In the first instance your complaint should be directed in writing to the local Director. He or she has an honest and sincere desire to resolve your complaint as soon as possible and should respond within ten working days.

2. Making a formal complaint

If for whatever reason you remain dissatisfied then you should write or email us. Please provide full written details of your complaint and copies of any supporting evidence. The Complaints Officer, who will provide an independent review of the complaint, will investigate your complaint.

Write to us

FAO The Complaints Officer
Northwood GB Limited
The Main Barn, Cams Hall Estate
Fareham, Hampshire
PO16 8UT

E-mail us

customerservice@northwooduk.com
Last updated at 5:17 PM 23/04/2015 by allAgents

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