MMP (Morris, Marshall and Poole) have been estate agents and chartered property surveyors in the region since 1862, with an unrivalled reputation for integrity and professionalism. Our residential, commercial and agricultural land and property teams are based at eight offices in Shrewsbury, Newtown, Llanidloes, Welshpool, Oswestry, Aberystwyth, Tywyn and Machynlleth. We ...show more
MMP (Morris, Marshall and Poole) have been estate agents and chartered property surveyors in the region since 1862, with an unrivalled reputation for integrity and professionalism. Our residential, commercial and agricultural land and property teams are based at eight offices in Shrewsbury, Newtown, Llanidloes, Welshpool, Oswestry, Aberystwyth, Tywyn and Machynlleth. We have Mid Wales and Shropshire covered. When it comes to buying or selling a house or commercial property in Mid Wales and Shropshire you need to ensure you are working with experts who know the area and property market well.
Rude and unprofessional -
One agent Answered questions by shrugging shoulders and pulling faces- Extremely unprofessional when we came to view the house. Very poor customer service. We were treated like a nuisance for turning up to view the property because the landlord had decided ... read full review
“Placed for sale in August 2020 with the Newto......”
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5 Star Review
Jan 13,2021
By:
'Hugh'
Jan 13,2021
Branch: Newtown, 10 Broad Street
Services: Sales (as a Vendor)
Sold price: £150000 Would you recommend?: Yes
Postcode: SY16
Branch: Newtown, 10 Broad Street
Sales (as a Vendor)
Sold price: £150000 Postcode: SY16
0people found this helpful
Placed for sale in August 2020 with the Newtown office after realising the agent I was with was not performing. MMP were outstanding in every respect they obtained 12 viewings in 13 days (Inclusive of weekends) whereas the other agent managed 3 in 5 weeks. Their communication was brilliant and ... read full review
“Avoid at all cost Worse experience with est......”
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1 Star Review
Aug 20,2020
By:
'Tim'
Aug 20,2020
Branch: Welshpool, 28 Broad Street
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: SY21
Branch: Welshpool, 28 Broad Street
Sales (Prospective customer)
Postcode: SY21
4people found this helpful
Avoid at all cost!! Worse experience with estate agent we have ever had as a cash buyer. How on earth this estate agent gets away with it I never Know!
On putting in a offer on a property known as the Old School house at ... read full review
Branch: Newtown, 10 Broad Street
Services: Sales (as a Vendor)
Sold price: £385000 Would you recommend?: Yes
Postcode: SY16
Branch: Newtown, 10 Broad Street
Sales (as a Vendor)
Sold price: £385000 Postcode: SY16
0people found this helpful
Friendly, helpful service from a long established Mid Wales firm. Quick sale achieved without difficulty. Would recommend without hesitation. Thank you.... read full review
Simply they promised me the property with avoice mail confirmation then later they change their mind cause my current landlord back in time turned up after 3weeks of ignoring the ref request and said that I am a noisy neighbour.JUST AFTER I handed the ... read full review
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: SY15
Sales (as a Buyer)
Postcode: SY15
0people found this helpful
The service I have received when buying my property was fantastic. Friendly and informative staff at MMP Welshpool particularly Bryan Jaman.... read full review
Branch: Oswestry, 16 Leg Street
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: SY11
Branch: Oswestry, 16 Leg Street
Lettings (as a Landlord)
Postcode: SY11
3people found this helpful
Having had our rental property with this company for 10 years without any major issues we felt they were looking after our interests, something we relied on as we reside overseas. However, in January of this year our tenant left, having given the appropriate notice, I ... read full review
Very nice until I had paid the £40 for referencing, then treated very badly, including being shouted at. My current Landlady says she has supplied a reference, which this company are denying and that because of this, my application for a particular property to rent, has ... read full review
“Disgusting service from this estate agent.Was due my deposit ......”
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1 Star Review
Oct 12,2017
By:
'Michelle'
Oct 12,2017
Branch: Newtown, 10 Broad Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: SY16
Branch: Newtown, 10 Broad Street
Lettings (as a Tenant)
Postcode: SY16
5people found this helpful
Disgusting service from this estate agent.
Was due my deposit back as stated in the contract 10 days after handing the keys back.
Have called various times and 12 days later still no deposit each after being told it would be paid back.
Staff member Andrew has ... read full review
To start this review I should like to point out that Jill has always been very helpful and professional.
An item went missing from our cottage. As the agents were the only ones to have keys I felt they were responsible. Eventually and only after ... read full review
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(2)
Agreed the item was eventually paid for in full but only once I had flagged up to the head office with my complaint. ...
“We have recently sold our property with MMP.The service ......”
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4 Star Review
Jul 27,2017
By:
'Elaine'
Jul 27,2017
Branch: Newtown, 10 Broad Street
Services: Sales (as a Vendor)
Sold price: £139 Would you recommend?: Yes
Postcode: SY
Branch: Newtown, 10 Broad Street
Sales (as a Vendor)
Sold price: £139 Postcode: SY
0people found this helpful
We have recently sold our property with MMP.The service that we have received from start to finish has been very professional.
We have dealt with Mrs Orrells and Mr A Turner mainly and they have both been brilliant in dealing with the sale.... read full review
“I recently dealt with MMP and found their customer service ......”
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1 Star Review
Jun 21,2017
Neville
By:
'Zoe93'
Jun 21,2017
Branch: Newtown, 10 Broad Street
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: SY16
Branch: Newtown, 10 Broad Street
Sales (Prospective customer)
Postcode: SY16
8people found this helpful
I recently dealt with MMP and found their customer service absolutely appalling and extremely bias. They lack the ability of making you feel comfortable buying a property, especially as a cash buyer willing to pay the full asking price because they were too demanding and ... read full review
“Very unhelpful staff. I will never recommend this company. For ......”
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1 Star Review
Jun 20,2017
Neville
By:
'Nghi'
Jun 20,2017
Branch: Newtown, 10 Broad Street
Services: Sales (as a Buyer)
Would you recommend?: No
Postcode: SY16
Branch: Newtown, 10 Broad Street
Sales (as a Buyer)
Postcode: SY16
6people found this helpful
Very unhelpful staff. I will never recommend this company. For buying, selling or rental. They made you feel uneasy, even when you are the buyer.... read full review
Do not ever expect your call returned. After paying our fees for reference and credit checks, came back with a nil income because rent4sure who they use can not read an application nor a bank statement. Actually managed to get a call back about ... read full review
Comment on agent fees
They would be rather good had we come to any outcome, but as yet, we have still not seen what they are doing for them.
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(1)
Further to your comments which we do not agree with, if you wish to contact myself I will be pleased to discuss the matter with you in private.
Andrew Turner, Morris Marshall & Poole
01686 626160 ...
“We have been messed around like nobodies business. We submitted ......”
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1 Star Review
Aug 30,2016
Michael
By:
'Annoyed'
Aug 30,2016
Branch: Oswestry, 16 Leg Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: SY11
Branch: Oswestry, 16 Leg Street
Lettings (as a Tenant)
Postcode: SY11
4people found this helpful
We have been messed around like nobodies business. We submitted an application to rent a property, didnt hear anything for a few days so decided to pop into the office to check the status of the application. We were spoken to in a very rude ... read full review
After trying to find a property in the Powys area, we contacted MMP as they seemed to have a lot of suitable properties. As a trust we are unable to follow the conventional rules that would apply however we were happy to pay all fees ... read full review
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(2)
We note your comments on the above website and have undergone an internal review of our operations in this matter. We are always open to constructive comments regarding our letting procedures which, incidently, are always under review and being improved upon all the time. But to just launch your views without contacting a Senior Manager or Partner leaves us staggered.. At all times during the course of your dialogue with one of our senior staff members, we have been most courteous and straight w ...
“Closed up shop over half hour before they should have. ......”
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1 Star Review
Aug 23,2014
By:
'joe'
Aug 23,2014
Branch: Newtown, 10 Broad Street
Services: Lettings (Prospective customer)
Rent PCM: £600 Would you recommend?: No
Postcode: SY16
Closed up shop over half hour before they should have. Leaving the front door at 16.55. Then speaking to me with a very aggressive attitude as though i was in the wrong. Not what i would expect of an employee that should be helping customers.... read full review
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(1)
Dear Joe
We are sorry to here your dissatisfaction with us, please attend our Newtown office and we will be happy to resolve this problem as soon as we can for you. ...
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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