Properties Glasgow - Infiniti Properties
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    Bev Diamond
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    IVAN RALPH
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    scott fraser
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    Michael McMullan
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    Lynne Moore
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    Diane kerr
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    Laura Jane Hetherington
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    Sherenne
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    Nicole Edwards
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    Sean Nicol
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    Gary Wilson
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    Dionne Kennedy
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    Sophie Li
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    Magnus
McEwan Fraser Legal is an award winning Solicitors and Estate Agents. We have properties for sale all over Scotland and we specialise in residential properties and commercial properties. We strive to provide the best service an Estate Agents can offer
McEwan Fraser Legal

15 Annandale Street Leith, Edinburgh
City of Edinburgh
EH7 4AW

0131 524 9797
Jun 26,2017
Minithumbup
Sophie Li
By:
Jun 26,2017
0 people found
this helpful
Sophie Li did a great work helping finding my new flat. She was so patient and thoughtful. Also she managed the whole process in very efficient. I will definitely recommend her to my friends....
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Comment on agent fees
It is a little higher than average but I would say it is a fair amount based on the profession.
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Jun 22,2017
Minithumbup
Laura Jane Hetherington
By:
Jun 22,2017
0 people found
this helpful
I would 100% recommend McEwan Fraser legal. From the first contact, all the way through the selling and buying process they have been amazing. They provided a high level of professionalism and attention to detail. Laura Jane was fantastic. She was always there to reassure us, advise us and help us at every turn of our journey. We only have high praise for Laura Jane and the rest of the team. We are very grateful for the level of care they took, making sure the whole procedure ran smoothly from ...
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Comment on agent fees
The fees reflect the level care we received from MFL.
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Jun 20,2017
Minithumbup
Sophie Li
Magnus
By:
Jun 20,2017
0 people found
this helpful
Excellent service and very professional. Sophie kept us informed for each key steps. She is also very helpful to negotiate with the seller when our mortgage appcation was delayed. Highly recommended....
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Jun 13,2017
Minithumbup
Nicole Edwards
Gary Wilson
By:
Jun 13,2017
1 people found
this helpful
Nicole has been excellent the whole way through the process! Fully explained each step made everything so much more simple and stress free. A massive thank you just justify the work and care she has taken into the sale of the property! Top class! Gary Wilson was very efficient and thourough in his evaluation of the property and again explained everything to a T! Amazing service, great people! 5 stars all the way! Thanks again,...
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Comment on agent fees
Brilliant!
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Jun 12,2017
Minithumbup
Laura Jane Hetherington
Dionne Kennedy
By:
Jun 12,2017
0 people found
this helpful
McEwan/Fraser took all the worry and stress out off selling our house. They are very professional with staff on call 24 hours to assist and answer any questions that arise. Cant praise them enough. We can and will recommend them to anyone. Thank you all sooooo much....
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Comment on agent fees
Good......Initially might seem more expensive but well worth it.
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May 26,2017
Minithumbup
Nicole Edwards
Sean Nicol
By:
May 26,2017
0 people found
this helpful
I have just sold my house with Mcewan Fraser and the service from start to finish has been amazing . I initially called them due to their late opening hours which suited me great with my working hours . I spoke with Angela who was very friendly and arranged for Sean Nicol to come out and carry out a free valuation on our house . As this was my first time selling I had a lot of questions for Sean and he was very patient with me and he even offered to meet me again for a second time . He was very ...
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Comment on agent fees
Fees were initially quite high but I could see why you paid slightly more .
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May 02,2017
Minithumbup
Simona Kolodziej
Michael McMullan
By:
May 02,2017
0 people found
this helpful
I cannot recommend the service I have received highly enough! I am constantly kept in the loop, everything is delivered in the most efficient and professional way down to brochures, emails and the desktop service. With difficult working hours this company has allowed the flexibility of speaking to real people at convenient hours and ensured that I never put them out when I did. I will be recommending to others without hesitation. Thanks again....
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Comment on agent fees
Reasonable and happy to pay given the professional service you get in return
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Apr 08,2017
Minithumbup
By:
Apr 08,2017
0 people found
this helpful
Fantastic service and our flat was sold very quickly with great offers on the table. Although there was an issue with getting the property uploaded onto ESPC all other aspects of the sale was dealt with professionally. The team were very easy to get a hold of and we were always updated on the process either via email/phone or the tracker service on their website. The flat schedule (8 pages, much more than other agents) was very impressive. We would recommend to friends and family....
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Comment on agent fees
Higher than others but the quality of service was worth it.
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Mar 31,2017
Minithumbup
Laura Jane Hetherington
Michael McMullan
By:
Mar 31,2017
0 people found
this helpful
What an easy straight forward process with no stress from the first phone call asking for information on selling my property to accepting an offer. All within a few weeks. Michael was great when he to see the property. Laura Jane has been a pleasure to deal with and always cheery on the phone. Would recommend using mcewan fraser to anyone thinking of selling their home or buying a new one. Thank you :)...
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Comment on agent fees
Good
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Mar 16,2017
Minithumbdown
By:
Mar 16,2017
0 people found
this helpful
They never call back even after multiple requests and messages are left. The sale pitch was that they are open late and handle everything professionally and promptly but this is until you sign the contract afterwards your only another number or £sign. Also beware of sale person Alan Donaldson don't believe one word from that snake my advice stay clear and use another company....
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Comment on agent fees
Fees way too high as they simply do nothing to help sell your home I mean who can't put a sign up in front of your house.
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Mar 10,2017
Minithumbup
Sherenne
By:
Mar 10,2017
0 people found
this helpful
We put the flat on the market on 1st February 2017, within a day we had a viewer, with other viewers following and within 5 weeks we have an acceptable offer. We feel this has been speedy work and are delighted with the progress made....
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Comment on agent fees
I have not yet had sight of the agent's fees and await these within the next few weeks.
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Feb 24,2017
Minithumbup
Diane kerr
By:
Feb 24,2017
0 people found
this helpful
Great service, very professional and so glad we chose Mcewan and Fraser. Diane Kerr our valuer and Omar Wali have been a great help and everything has been stress free :)...
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Comment on agent fees
Good
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Feb 23,2017
Minithumbup
Laura Jane Hetherington
By:
Feb 23,2017
0 people found
this helpful
Earlier today I spoke with Laura Jane Hetherington regarding the property you sale. We are looking for house and I have been in contact with many agencies but I never had such an excellent response. She was very friendly and easy to talk with. I could feel she wasn't mind answering all my questions or to try to meet my tight time for the viewing. Within a few minutes of our first call she call me back to let me know she left a message to the owners because they didn't answer the phone and few ...
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Aug 11,2015
Minithumbdown
By:
Aug 11,2015
5 people found
this helpful
A bad experience - that's it. The salesman who came for the initial view of our property was very enthusiastic, and that's why we went with McEwan Fraser. The photographer was also very good. Everything else about the firm was a bad experience. After we had signed up we were allocated to an office based person (without reference to us) who never bothered to come and look at the property. How can you speak for something you have never seen? We paid the up-front fees immediately but even so were...
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What agent could do to change your mind?
They could have generated some genuine interest in our property, leading to a sale.
Attached Files
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By: Marketing
Aug 18, 2015
View all comments (1)
We were delighted to hear that your initial contact with the company was good but disappointed that it was perhaps not up to scratch thereafter. As we take our customer service very seriously we would appreciate some further details so we can look into what happened as we always welcome constructive feedback. As you state we have many sales boards up and we have more sellers that trust McEwan Fraser Legal than any other company in Scotland to market their property, however if we can learn someth ...
Feb 03,2015
Minithumbdown
Bev Diamond
By:
Feb 03,2015
14 people found
this helpful
Just sold our house through Mcewen Fraser and to say it has left a sour taste in the mouth would be the understatement of the century. Contact and communication has been non existent. We were forgotten about on several occasions, and it took constant perseverance from us to even get our house on the market. Staff are rude and need a lot of training on customer care and satisfaction. But worst of all is the ridiculous charges and hidden clauses in their contracts, i can only describe our fina...
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What agent could do to change your mind?
as above could not recommend you to anyone
Attached Files
Comment on agent fees
we achieved best price possible, but this was no gain for ourselves and only for Mcewen Fraser.
Was this helpful? Yes
Apr 05,2014
Minithumbdown
By:
Apr 05,2014
17 people found
this helpful
The lawyers of McEwan Fraser Legal should be struck off by their professional body. Highly unprofessional people, never return correspondence be that via mail, e-mail or telephone. Very dishonest and have not a shred of integrity. Do not expect them to hold their hands up and say sorry if they make a mistake. They will certainly not make any attempts to correct their mistake, even if given the opportunity. They will just ignore you and hope you give up. I purchased a house in 2011 and the se...
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By: Ruth tell the truth
Sep 28, 2014
View all comments (1)
I am still upset by this awful company. Their practice and conduct was not correct. They told me missives had been concluded and they had not. They should be investigated and I wish I had written to the Law Commissions. I could write at great length about my experience, but I know they will reap what they have sown and I am not alone. Yet they were awarded Estate Agents of the year???? ...
Nov 26,2013
Minithumbdown
By:
Nov 26,2013
22 people found
this helpful
Had tried to sell my property a few years ago, at the start of the property slump, and it didn\'t sell so this time round I wanted to make sure it shifted. On hearing the advertising on radio for McEwan Fraser Legal I decided to go with them. I realised that they charged more for their fees but I thought it would be worth it if I managed to sell the flat. Getting the property on the market was seamless and the staff that I dealt with were very attentive. If I didn\'t know better I would ha...
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Oct 31,2013
Minithumbdown
By:
Oct 31,2013
15 people found
this helpful
Oh jeez, where do I begin? From start to finish it was diabolical. Several stiff complaints went nowhere. We tried to sell three properties through them and eventually pulled the plug on two of them, such was the incredibly shocking experience. We only left the one property with them as it was going through missives etc. and even then they cocked it up spectacularly. We quickly sold our other properties through another agent and with no fuss whatsoever but McEwan Fraser took an overly heavy-...
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Sep 11,2013
Minithumbdown
By:
Sep 11,2013
16 people found
this helpful
I placed an offer on a property, which they had been advertising for at least 6 months. My offer was accepted. 2 weeks before my entry date I discovered that the owner of the property did not have full title to all the land that the house was built on. It is my view that McEwan Fraser should have verified this long before it came to this point. Sale obviously fell through and I blame McEwan Fraser for this fiasco....
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Jul 10,2013
Minithumbdown
By:
Jul 10,2013
15 people found
this helpful
So far our property has been on the market for 16 months, we\'ve not had a single viewing. We\'ve had very little in the way of contact with them since they took our money for marketing fees and ever since then it\'s nigh on impossible to get hold of the estate agent. All hot air as far as I\'m concerned, now saving my money to relist with a local more reputable agent. Avoid...
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Jan 28,2013
Minithumbdown
IVAN RALPH
By:
Jan 28,2013
20 people found
this helpful
From the very start i felt like \'just a number\'. Hurrying up phone call conversations and keeping them brief. very little correspondance from them (2 letters) which stated the fees. I had to constantly chase them up even though i was to recieve this email and that email. the missives had the wrong details of the property on them \'view instead of court\'. I had to chase them up to ensure they recieved the paperwork ok. I even had to call them repeatedly to find out how much i was to transfer a...
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Was this helpful? Yes
Areas covered
  • EH7
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
69% customers were satisfied with fees 78% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £70,000
  • Max: £214,000

Letting
  • Min: £0
  • Max: £0



Review statistics

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0 0 0 0 9 4 3 3 0 2
Bev Diamond - upload your photo Bev Diamond
1 reviews

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IVAN RALPH - upload your photo IVAN RALPH
1 reviews

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scott fraser - upload your photo scott fraser
0 reviews

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Michael McMullan - upload your photo Michael McMullan
2 reviews

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Lynne Moore - upload your photo Lynne Moore
0 reviews

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Diane kerr - upload your photo Diane kerr
2 reviews

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Laura Jane Hetherington - upload your photo Laura Jane Hetherington
5 reviews

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Sherenne  - upload your photo Sherenne
1 reviews

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Nicole Edwards - upload your photo Nicole Edwards
2 reviews

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Sean Nicol - upload your photo Sean Nicol
1 reviews

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Gary Wilson - upload your photo Gary Wilson
1 reviews

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Dionne Kennedy - upload your photo Dionne Kennedy
1 reviews

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Sophie Li - upload your photo Sophie Li
2 reviews

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Magnus  - upload your photo Magnus
1 reviews

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Last updated at 10:14 AM 03/03/2017 by Wai Ying Ta

Complaints Procedure

McEwan Fraser Legal strive to deliver and maintain a consistently high quality of service, however, should our standards not meet with your expectations we encourage you to complete the complaint form providing details of such. Complaint form can be found here: https://www.mcewanfraserlegal.co.uk/contact
Last updated at 10:14 AM 03/03/2017 by Wai Ying Ta

Awards won by McEwan Fraser Legal, Edinburgh EH7 4AW

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