Lets Rent Property Management - Basingstoke, RG21

7 reviews 4.4/5 rating
  • 100% valuation accuracy
  • 86% recommend
  • 100% fee satisfaction
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    Karen Holmes
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    Philippa Randle
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Lets Rent Property Management

1 - 2 14 Winchester Street Basingstoke
Hampshire
RG21 7DZ

01256 356045
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Dec 21,2014
Minithumbup
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Karen Holmes
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Dec 21,2014
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Karen, Carly and Philippa form the team at Let's Rent. If you prefer a personal service where your requirements are really listened to. speak to this agent first. I've been a client for almost 10 years and still recommending this agent to anyone I come across who has or needs a property. Fair charges and fair play for both tenant and landlord. The staff always go beyond the call of duty and are helpful without prejudice....
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Fair prices for tenant and Landlord. No extra\'s added on and fees discussed upfront. Nothing hidden.
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Dec 15,2014
Minithumbup
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Philippa Randle
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Dec 15,2014
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Phillippa was very approachable and extremely helpful. All my queries were answered within a 24 hour time period and nothing was too much trouble. All the stages of the rental were fully explained which was great as this was my first time renting. All viewings I requested were either promptly arranged or I was advised ant issues. Philippa was always on time for any appointments. I was new to the Basingstoke area and Philippa was even helpful enough to recommend various amenities too me. My...
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Dec 15,2014
Minithumbup
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Philippa Randle
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Dec 15,2014
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Nice people. Very professional service, always swift response. Been using their services for around two years....
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Dec 11,2014
Minithumbup
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Philippa Randle
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Dec 11,2014
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I have been a tenant with Lets Rent for 4 and half years and can not fault them at all. I had an awful experience with a previous company and the way they made me feel. Lets rent are the opposite and offer me a brilliant service. Problems that have needed fixing over the years such as heating, electrical and plumbing etc they have dealt with very promptly. My first year with them I had a problem with the heating and this was in freezing conditions, and that same evening they arrived with emergen...
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Fees are what I would expect to pay.
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Dec 10,2014
Minithumbup
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Dec 10,2014
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The Team at Lets rent were very friendly, professional and polite in dealing with my search for a property to rent in the Basingstoke area. They dealt with all my queries and concerns very promptly and found me accommodation to suit my needs. Any problems I encountered during my tenancy where promptly and professionally dealt with and I felt very valued as a customer. I would highly recommend Lets Rent Ltd for your next move....
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Dec 04,2014
Minithumbup
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Dec 04,2014
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Lets rent are great cheerful busy good communication and get things done I give them top marks 7 years they looked after my 2 flats till they sold Excellent...
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Really Karen and the team were always good to communicate with
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Mar 06,2013
Minithumbdown
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Mar 06,2013
3 people found
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The agent Karen I dealt with was very unpleasant and rude. I called on a Sunday as all the lights in the house were not working, because the fuse blew. This was during the winter days were in got dark at 16:30 - 17:00. I rang them at 14:00. Karen answered the emergency line and shouted at me on the phone saying it was a Sunday and there was nothing she could do. I was very polite to her and stated that I can not be in a dark house with no lights. She ended up calling someone out (after much enco...
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What agent could do to change your mind?
My general experience with Lets Rent in Basingstoke was not good. They try and charge you crazy amounts after moving out for check out fees and cleaning fees that are not necessary. I had only been in the property for 6months and the property was not in a great condition when i moved in. They are not very flexible in negotiation. Overall I would not recommend this agency
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Areas covered
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Services offered
  • Sales
  • Lettings
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  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 100% accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
  • Min: £0
  • Max: £0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
2 0 4 1 0 0 0 0 0 0
Karen Holmes - no image available Karen Holmes
Manager/Owner 6 reviews

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Philippa Randle - upload your photo Philippa Randle
 4 reviews

About Philippa No description set View full profile
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Awards won by Lets Rent Property Management, Basingstoke RG21 7DZ

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Opening hours


  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: Closed
  • Sunday: Closed

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