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Kings Group

248 Hoe Street Walthamstow, London
Greater London.
E17

020 8521 1122

Aug 17,2016
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Aug 17,2016
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One star because no stars is not an option. Absolutely, unbelievably, the worst and most farcically incompetent agent I've ever had the misfortune of dealing with in almost a decade of renting. My partner and I have lived in a property managed by Kings in Walthamstow for nearly two years. First the contract, until pointed out by us, was set to begin on the 31st of September - a date which doesn't exist. This might sound minor, but this is a legal document. Then (after correcting the date) the a...
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What agent could do to change your mind?
Incredibly expensive considering the unbelievably poor service. Add in the fact that they charged us to provide a reference to our new landlord - apparently this is the industry standard, but pretty unreasonable.
Comment on agent fees
Incredibly expensive considering the unbelievably poor service. Add in the fact that they charged us to provide a reference to our new landlord - apparently this is the industry standard, but pretty unreasonable.
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Dec 01,2015
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Dec 01,2015
3 people found
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I am both a tenant and a Landlord, I use a different agent for renting out my property, Kings Group are shockingly bad. The Landlord contacted us recently they charged her £100 to change 3 batteries in the smoke alarms... A job I did as the tenant. The landlord paid them to change faulty door handles, they gladly took the money without touching the doors which resulted in my 4 year old trapped in his room. And when the boiler broke on a Saturday afternoon they were quite happy to leave me ...
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What agent could do to change your mind?
Train their staff in customer service would be a start
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Jun 26,2015
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Jun 26,2015
4 people found
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Agents left the door to my property wide open after going in with kings. No apology was given. There was also a fire cause by faulty electrics which resulted in a young woman experiencing a serious burn. Several emails and phone calls about the incident were ignored. No recognition of the problem or an apology was given. Similarly, the lease was breached on their end from day one. If they say they will fix things before more in, it's a lie, even when it's in the tendency agreement. Furthermore, ...
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What agent could do to change your mind?
Terrible.
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Aug 22,2014
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Aug 22,2014
1 people found
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Unprofessional throughout, Terrible service, No communication whatsoever I rented with them for precisely a year, and had various faults throughout. They never returned calls or emails. Getting through to a relevant person was time consuming and difficult (constant waiting times, always "with a client" etc.) Fortunately our Landlord was very nice (and, from his statements had a very similar experience with them in this regard) and we got things sorted through him. Nevertheless, the...
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Jul 03,2014
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Jul 03,2014
3 people found
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I honestly can't believe what has just happened to me or why Kings Group thought that this stunt would either a) work or b) ever make me want to do business with them. They have a bogus property advertised on their website and also on Zoopla and Right Move. The listing has a picture of the exterior of a nice looking end terrace house on Belgrave Road, E17. I had asked to see more photos but none were available. I was surprised to see a property of this quality on without an open day and thoug...
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Mar 03,2014
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Mar 03,2014
3 people found
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Avoid at all costs.. They did not respond to my offer for a week, implying it wasnt high enough but not in so many words which made us feel like we needed to up it. We then had our offer "accepted" and I was invited into the office to discuss details. I was greeted by aggressive and manipulative Man "if you don\'t buy our mortgage we won\'t put your offer forwards." which is what happened. I don\'t even bother looking at properties though kings now. Total waste of time. Horri...
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What agent could do to change your mind?
Aggressive Manipulative Poor communication Broke code of ethics for estate agents Just awful. The type of company that gets all estate agents a bad name
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Feb 21,2014
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Feb 21,2014
2 people found
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Kings lettings/ kings group is very terrible letting agent, poor service overall. I\'ve being used at least 10 agents, but kings is the worst. At first place, when we enter our property, we find it\'s not cleared, the agent told us we don\'t need to clear it when we move out as well. But we did hire a professional clean, they still deduct us 400 pounds for clean from our deposit. And threatening us it might take much longer and may lead to more deduct if we go complain to DSP. IT TAKE HAL...
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What agent could do to change your mind?
I won\'t use them any more
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Feb 11,2014
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Feb 11,2014
3 people found
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I tried to put an offer on a flat which I absolutely fell in live with. Kings Group got me in to "discuss my finance" which really meant they were trying to get me to move mortgage brokers. They wanted it done all in house and even admitted to pushing this to the vendor, making it clear that it would affect my position in putting an offer on the flat. At every opportunity they gave it the hard sell and lied to my face. They were useless at keeping me informed on what was going on and ...
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Feb 03,2013
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Feb 03,2013
6 people found
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NEVER go to kings group as they are only there to make money. i am agree companies run business to make money which is most important part of any business. But there are some business ethics aswell. kings group failed to even follow one busines ethic. i make them offer for a property but the landlord did not accept it so i said let me think about it and i call you back. later i decided to take that property on the price they offered but when i phoned them back they increased the amount of the of...
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Dec 13,2012
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Dec 13,2012
3 people found
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The estate agent was late ( I know the names but not ready to name and shame them yet) -the agents only arrive after you have arrived at the address and then have to call ask where the agent is-then have to wait another 10 -15 mins for them to arrive... The agent (seemed like a nice guy) said that his colleague had put a offer forward on the house we were viewing and let us know the amount he offered (!).The owner was in the property when we were viewing and said how much they were willing to a...
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Jul 08,2011
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Jul 08,2011
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I have been scouting in the area for a potential agent to rent my property in Walthamstow, I have never rented before however I have my choice of agents in Walthamstow as their are so many. I had invited a few round to my house last week and ONE and ONLY one agent turned up on time which was KINGS, they confirmed our appointment in the morning and then turned up on time which non of the others done!! The lady that came was very impressive and knew her stuff, she talked to me and understood my ...
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  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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