“I should state that this review is about an i......”
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1 Star Review
May 15,2022
Melanie
By:
'Patrick Hamilton'
May 15,2022
Branch: Rugby, 9 Regent Street
Services: Lettings (as a Tenant)
Rent PCM: £695 Would you recommend?: No
Postcode: CV
Branch: Rugby, 9 Regent Street
Lettings (as a Tenant)
Rent PCM: £695 Postcode: CV
0people found this helpful
I should state that this review is about an independent person Melanie Wagg but it also states on the company site that it's non biased inventory check out..
Melanie did work for Horts and she carried out the inventory for our check in and check ... read full review
“Exceptional service from Steve. I would highl......”
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5 Star Review
Jan 14,2022
By:
'Sarah'
Jan 14,2022
Branch: Northampton, 1-5 Bridge Steet
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: NN3
Branch: Northampton, 1-5 Bridge Steet
Sales (as a Vendor)
Postcode: NN3
0people found this helpful
Exceptional service from Steve. I would highly recommend him and the Northampton Horts team. I would certainly use them again if needed.... read full review
“Horts Northampton: Superb! We cannot rate th......”
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5 Star Review
Nov 22,2021
By:
'Lorraine'
Nov 22,2021
Branch: Northampton, 1-5 Bridge Steet
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: NN4
Branch: Northampton, 1-5 Bridge Steet
Sales (as a Vendor)
Postcode: NN4
0people found this helpful
Horts Northampton: Superb! We cannot rate this company highly enough. Communication from initial contact through to exchange was first class. After a thoroughly researched valuation from director Adam, to professional marketing and sales led by Steve Coombes, and after-offer follow up by Jo, we were ... read full review
“awful.While the tenancy was in affect they ......”
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1 Star Review
Apr 08,2021
By:
'neil'
Apr 08,2021
Branch: Northampton, 1-5 Bridge Steet
Services: Lettings (as a Tenant)
Rent PCM: £800 Would you recommend?: No
Postcode: NN6
Branch: Northampton, 1-5 Bridge Steet
Lettings (as a Tenant)
Rent PCM: £800 Postcode: NN6
1people found this helpful
awful.
While the tenancy was in affect they were fine (probably as we were paying them..) , and the chap that initially showed us around was also good.
However, at checkout time they decided to work on behalf of the landlord to extort as much of ... read full review
Branch: Rugby, 9 Regent Street
Services: Sales (as a Vendor)
Sold price: £300000 Would you recommend?: Yes
Postcode: CV21
Branch: Rugby, 9 Regent Street
Sales (as a Vendor)
Sold price: £300000 Postcode: CV21
0people found this helpful
We have sold our house through Horts and we would like to say that the service was second to none ,we were given help and advice throughout our sale .We would like to mention that Philippa Morgan was always available if you needed advice or ... read full review
“Missed out on a letting thanks to Horts staff - Disappointed...”
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1 Star Review
Nov 27,2020
By:
'Amy'
Nov 27,2020
Branch: Northampton, 1-5 Bridge Steet
Services: Lettings (as a Tenant)
Rent PCM: £850 Would you recommend?: No
Postcode: NN4
Branch: Northampton, 1-5 Bridge Steet
Lettings (as a Tenant)
Rent PCM: £850 Postcode: NN4
2people found this helpful
I viewed a house with Horts after which I spoke with Sarah and expressed that I would like to put in an application. She sent me the application form and told me to complete it and send it back (due to covid, no face to ... read full review
Branch: Northampton, 1-5 Bridge Steet
Services: Sales (as a Vendor)
Sold price: £175000 Would you recommend?: Yes
Postcode: NN4
Branch: Northampton, 1-5 Bridge Steet
Sales (as a Vendor)
Sold price: £175000 Postcode: NN4
0people found this helpful
First time using Horts to sell my property and would definitely recommend.
Dan brothers marketed the property in a 5* way with great pictures etc.
Steve Coombes was my main contact for the sale, steve was fantastic the entire process. Even when things were out of ... read full review
Branch: Rugby, 9 Regent Street
Services: Sales (as a Vendor)
Sold price: £175500 Would you recommend?: Yes
Postcode: CV21
Branch: Rugby, 9 Regent Street
Sales (as a Vendor)
Sold price: £175500 Postcode: CV21
0people found this helpful
We have had the best service imaginable. From the first contact (valuation), through taking pictures and putting the property on the market to viewings. Furthermore, once the house was under offer we were kept informed of next steps, timings etc. Eniko was regularly in touch ... read full review
Comment on agent fees
In line with other estate agents. Definitely worth every penny!
Eniko The best agent ever! Always help us, explains everything better then our solicitors, keeping informed of next steps, updated dates so are experience us first time buyer's was wonderful and amazing with her help :) Eniko Thank you again for our dreams come true :)
“Extremely satisfied...”
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5 Star Review
Mar 29,2019
Ray
By:
'Tom'
Mar 29,2019
Branch: Northampton, 1-5 Bridge Steet
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: NN14
Branch: Northampton, 1-5 Bridge Steet
Sales (as a Vendor)
Postcode: NN14
0people found this helpful
We sold and bought our new house in Mawsley, NN14!
Ray and Emma Jacobs were fantastic throughout the whole process, from start to finish!
They chased up any issues we had and Emma provided us with weekly updates with how our chain was progressing!
Would ... read full review
Branch: Rugby, 9 Regent Street
Services: Sales (as a Vendor)
Sold price: £250500 Would you recommend?: Yes
Postcode: CV21
Branch: Rugby, 9 Regent Street
Sales (as a Vendor)
Sold price: £250500 Postcode: CV21
0people found this helpful
I have been with Horts for over 10 years using them as an agent, managing my leased out property and also used them to sell my propery.
I am in London and my propery in Rugby I have had no hassle with them if anything came ... read full review
Branch: Northampton, 1-5 Bridge Steet
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: NN7
Branch: Northampton, 1-5 Bridge Steet
Sales (Prospective customer)
Postcode: NN7
1people found this helpful
I had to chase for everything...my email address was wrong so I wasn't receiving viewing details. Michael promised three times to amend this and in the end I called the office and a colleague did it in 30 seconds for me.
Michael told me two ... read full review
Branch: Northampton, 1-5 Bridge Steet
Services: Sales (as a Buyer)
Sold price: £267500 Would you recommend?: No
Postcode: NN1
Branch: Northampton, 1-5 Bridge Steet
Sales (as a Buyer)
Sold price: £267500 Postcode: NN1
1people found this helpful
Having accepted a bungalow in August 2017, we didn't exchange until March 2018. We feel that we were unfairly treated by their estate agent.
The estate agent never gave us measurements, lied to us, never replied to our enquires and was extremely rude. The estate agent we ... read full review
“Grossly undervalued house suggesting we spend £20k doing it up ......”
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1 Star Review
Sep 25,2017
By:
'Lynda'
Sep 25,2017
Branch: Northampton, 1-5 Bridge Steet
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: NN2
Branch: Northampton, 1-5 Bridge Steet
Sales (Prospective customer)
Postcode: NN2
2people found this helpful
Grossly undervalued house suggesting we spend £20k doing it up which would have meant selling it for less than we paid for it in 2004!
Doesn't understand concept of going concern... read full review
I'm sorry to hear you have a complaint. I do not know the circumstances as the matter has not been reported to me.Please feel free to contact me so I can investigate exactly what happened. You can email me via [email protected] or call me directly on 01604 616890.
“We chose Ben Street to sell our house after we ......”
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5 Star Review
Dec 08,2014
By:
'Mr'
Dec 08,2014
Branch: Rugby, 9 Regent Street
Services: Sales (as a Vendor)
Sold price: £275000 Would you recommend?: Yes
Postcode: CV23
Branch: Rugby, 9 Regent Street
Sales (as a Vendor)
Sold price: £275000 Postcode: CV23
1people found this helpful
We chose Ben Street to sell our house after we had been there 17 years. He demonstrated a wealth of experience and we were confident he could give us the results we needed. We were not proved wrong and we sold within 3 weeks. Once the sale ... read full review
Comment on agent fees
We negotiated our fee and we're happy with the agreed price.
“More interested in our buyer than us. On holiday for 4 ......”
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1 Star Review
Sep 14,2014
Ray
By:
'Out'
Sep 14,2014
Branch: Northampton, 1-5 Bridge Steet
Services: Sales (as a Vendor)
Sold price: £360000 Would you recommend?: No
Postcode: NN14
Branch: Northampton, 1-5 Bridge Steet
Sales (as a Vendor)
Sold price: £360000 Postcode: NN14
4people found this helpful
More interested in our buyer than us. On holiday for 4 of the 12 weeks we were under contract to them. Difficult to reach by phone resulting in key deadlines missed. Very defensive when challenged.... read full review
“After having a terrible time with a different northampton agent, ......”
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5 Star Review
Sep 11,2014
By:
'rtdon13'
Sep 11,2014
Branch: Northampton, 1-5 Bridge Steet
Services: Lettings (as a Tenant)
Rent PCM: £550 Would you recommend?: Yes
Postcode: NN4
Branch: Northampton, 1-5 Bridge Steet
Lettings (as a Tenant)
Rent PCM: £550 Postcode: NN4
0people found this helpful
After having a terrible time with a different northampton agent, we where a bit nervous of whether most agents would be this way, however omar promised we would be looked after and they did just that. From moving in (which was a professional and efficient ... read full review
“We bought a house from Horts at the start of ......”
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5 Star Review
Nov 26,2013
By:
'Nicola'
Nov 26,2013
Branch: Rugby, 9 Regent Street
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: CV21
Branch: Rugby, 9 Regent Street
Sales (as a Buyer)
Postcode: CV21
0people found this helpful
We bought a house from Horts at the start of this year. We were new to the area and visited a number of Estate Agents in Rugby to get property details and sign up for updates and found Horts to be the most friendly and ... read full review
“We have tried to rent a property through horts, everything ......”
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1 Star Review
Nov 26,2013
By:
'username'
Nov 26,2013
Branch: Northampton, 1-5 Bridge Steet
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Branch: Northampton, 1-5 Bridge Steet
Lettings (as a Tenant)
Postcode:
3people found this helpful
We have tried to rent a property through horts, everything went fine until 2 days prior the move when they have notified us that the landlord has pulled out of the contract leaving us 2 days to find another property or become homeless.
Dispute #1: We have been ... read full review
“I was the purchaser and as such not the client ......”
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5 Star Review
Jun 29,2013
By:
'Tim'
Jun 29,2013
Branch: Rugby, 9 Regent Street
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode:
Branch: Rugby, 9 Regent Street
Sales (as a Buyer)
Postcode:
0people found this helpful
I was the purchaser and as such not the client but it never felt that way. There was constant contact throughout the purchse keeping me fully in the picture. Philippa gave us a viewing on a Saturday after the offer had already been accepted allowing ... read full review
“Excellent service. More importantly advice what and what not to ......”
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5 Star Review
Jun 24,2013
By:
'Nick'
Jun 24,2013
Branch: Northampton, 1-5 Bridge Steet
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: NN1
Branch: Northampton, 1-5 Bridge Steet
Sales (as a Vendor)
Postcode: NN1
0people found this helpful
Excellent service. More importantly advice what and what not to do as the sale progressed. Problems overcome showing years of experience.All done with a smile so just the right amount of intensity. Can't fault it, would recommend Horts without reservation and will use them ... read full review
“We received excellent service from Jonathon and Sophia. They were ......”
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5 Star Review
Jun 14,2013
By:
'Hugh'
Jun 14,2013
Branch: Northampton, 1-5 Bridge Steet
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: NN7
Branch: Northampton, 1-5 Bridge Steet
Sales (as a Buyer)
Postcode: NN7
0people found this helpful
We received excellent service from Jonathon and Sophia. They were professional, friendly and helpful from the first viewing right up to the service they provided after we'd completed. We would highly recommend them. Nothing was ever too much and they went above and beyond to ... read full review
“We tried another agent before going to Horts, they failed ......”
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5 Star Review
Jun 12,2013
By:
'Mahesh'
Jun 12,2013
Branch: Rugby, 9 Regent Street
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: CV21
Branch: Rugby, 9 Regent Street
Sales (as a Vendor)
Postcode: CV21
0people found this helpful
We tried another agent before going to Horts, they failed to match with proceedable purchasers but did trawl a lot of people through our home, with no closure.
Philippa was actually recommended by a member of our family, so we dis-instructed and engaged Philippa after ... read full review
“Ben Street of Horts Rugby is quite simply the very ......”
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5 Star Review
Jun 10,2013
By:
'Sue'
Jun 10,2013
Branch: Rugby, 9 Regent Street
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: CV23
Branch: Rugby, 9 Regent Street
Sales (as a Buyer)
Postcode: CV23
0people found this helpful
Ben Street of Horts Rugby is quite simply the very best estate agent I have ever had dealings with. He has gone beyond the call of duty and nothing has been too much trouble for him. I was disappointed with the level of service I ... read full review
“We found Ray a pleasure to deal with and very ......”
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5 Star Review
May 17,2013
Ray
By:
'Nikki'
May 17,2013
Branch: Northampton, 1-5 Bridge Steet
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: NN14
Branch: Northampton, 1-5 Bridge Steet
Sales (as a Buyer)
Postcode: NN14
0people found this helpful
We found Ray a pleasure to deal with and very helpful from the first viewing through to completion. He was quick to answer any questions we had.... read full review
“Very impressed with the service. Steve Curtis, Jonathan Barker and ......”
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5 Star Review
May 15,2013
Steve
By:
'Gill'
May 15,2013
Branch: Northampton, 1-5 Bridge Steet
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: NN7
Branch: Northampton, 1-5 Bridge Steet
Sales (as a Vendor)
Postcode: NN7
1people found this helpful
Very impressed with the service. Steve Curtis, Jonathan Barker and Sophia Rahman were very helpful with our selling process and kept us updated each step of the way. I can't praise them highly enough and would highly recommend using Horts if you want a stress ... read full review
“The property came on to the market that morning We ......”
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5 Star Review
Apr 30,2013
By:
'Martin'
Apr 30,2013
Branch: Rugby, 9 Regent Street
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: CV22
Branch: Rugby, 9 Regent Street
Sales (as a Buyer)
Postcode: CV22
0people found this helpful
The property came on to the market that morning We had viewed the property and made an offer and the deal was done by lunch. Thanks to the effort of the agent. She also recommended a solicitor and within a couple of weeks we had ... read full review
“We marketed our property via Horts as a last minute ......”
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5 Star Review
Apr 29,2013
By:
'R'
Apr 29,2013
Branch: Rugby, 9 Regent Street
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: CV23
Branch: Rugby, 9 Regent Street
Sales (as a Vendor)
Postcode: CV23
2people found this helpful
We marketed our property via Horts as a last minute decision, based on a property that had caught our eye one stormy November day. Victoria breezed in and out and had the valuation and pictures taken in no time at all and the house was ... read full review
“I dealt mainly with Andy although I spoke and met ......”
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4 Star Review
Apr 22,2013
By:
'Sarah'
Apr 22,2013
Branch: Rugby, 9 Regent Street
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: CV21
Branch: Rugby, 9 Regent Street
Sales (as a Buyer)
Postcode: CV21
0people found this helpful
I dealt mainly with Andy although I spoke and met with other members of staff who were very helpful and any messages left were always passed on. Andy was very polite, professional and helpful. From when I first put my offer in to when I ... read full review
“I recently purchased a property through Horts Northampton, that i ......”
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5 Star Review
Apr 20,2013
Stuart
By:
'Paul'
Apr 20,2013
Branch: Northampton, 1-5 Bridge Steet
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: NN5
Branch: Northampton, 1-5 Bridge Steet
Sales (as a Buyer)
Postcode: NN5
0people found this helpful
I recently purchased a property through Horts Northampton, that i am intending to rent. Their agent Stuart Little, helped me through the process, and i found him very accommodating and knowledgable. He was also very communicative, and punctual on appointments, not often the case from ... read full review
“We have just sold our property and the service we ......”
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5 Star Review
Apr 19,2013
Chris
By:
'Kate'
Apr 19,2013
Branch: Northampton, 1-5 Bridge Steet
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: NN4
Branch: Northampton, 1-5 Bridge Steet
Sales (as a Vendor)
Postcode: NN4
0people found this helpful
We have just sold our property and the service we have received was excellent, from the first visit to value the property to our exchange of contracts. The sale has been a very complicated one, trying to tie up the sale of our house and ... read full review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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