“The process of booking a viewing was extreme ......”
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2 Star Review
Mar 28,2024
By:
'Tor'
Mar 28,2024
Branch: Skipton, 84 High Street
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: BD23
Branch: Skipton, 84 High Street
Sales (Prospective customer)
Postcode: BD23
0people found this helpful
The process of booking a viewing was extreme to the point I nearly abandoned my attempt and interest in the property.
An excessive 'tick box' excercise of totally irrelevant levels to view a home.
A great example of a head office that implemetns a process ... read full review
Branch: Otley, 52-54 Kirkgate
Services: Sales (as a Vendor)
Sold price: £210000 Would you recommend?: Yes
Postcode: LS20
Branch: Otley, 52-54 Kirkgate
Sales (as a Vendor)
Sold price: £210000 Postcode: LS20
0people found this helpful
Every member of staff I dealt with throughout the process were knowledgeable,helpful and always answered my questions promptly and professionally.The service was faultless.They May charge a little more commission than other agents but they delivered when others had failed.Would not hesitate ... read full review
“We have just completed on a house in Gargrave......”
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5 Star Review
Apr 24,2023
Brian
By:
'Bridget'
Apr 24,2023
Branch: Skipton, 84 High Street
Services: Sales (as a Buyer)
Sold price: £255000 Would you recommend?: Yes
Postcode: BD23
Branch: Skipton, 84 High Street
Sales (as a Buyer)
Sold price: £255000 Postcode: BD23
0people found this helpful
We have just completed on a house in Gargrave being sold by Dale Eddison Skipton. Throughout the process the staff have been exceptional especially Laura who has gone above and beyond to help us . The purchase went through quickly, in part I believe, due to ... read full review
“Fantastic to deal with, would recommend to anyone...”
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5 Star Review
Dec 23,2022
Liz
By:
'Rhys Bovensiepen'
Dec 23,2022
Branch: Otley, 52-54 Kirkgate
Services: Sales (as a Vendor)
Sold price: £300000 Would you recommend?: Yes
Postcode: LS21
Branch: Otley, 52-54 Kirkgate
Sales (as a Vendor)
Sold price: £300000 Postcode: LS21
0people found this helpful
We have just sold our home using Dale Eddison Otley and would like to express my delight with their service over the past 3 months. Especially Liz and Abigail have been fantastic to deal with and I'd have no hesitation to recommend them to anyone wanting ... read full review
Branch: Ilkley, 15 The Grove
Services: Buying agent
Sold price: £260000 Would you recommend?: No
Postcode: LS29
Branch: Ilkley, 15 The Grove
Buying agent
Sold price: £260000 Postcode: LS29
1people found this helpful
If I could give no stars, I would. Disgraceful, unprofessional behaviour and misrepresentation to the vendors by Phoebe meant my 90-year-old mother-in-law’s offer on a property was declined. Total lack of transparency and inept service by Dale Eddison.... read full review
Branch: Skipton, 84 High Street
Services: Sales (as a Vendor)
Sold price: £135000 Would you recommend?: Yes
Postcode: BD20
Branch: Skipton, 84 High Street
Sales (as a Vendor)
Sold price: £135000 Postcode: BD20
0people found this helpful
I've both bought and sold properties through Dale Eddison in the last year and they have been brilliant! Unusually good things they have done include returning our many requests for updates, chasing solicitors, covering for each other when someone is on holiday and being brilliantly ... read full review
“I have been very pleased with the service off......”
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5 Star Review
Jan 22,2021
Ellie
By:
'Maggie'
Jan 22,2021
Branch: Skipton, 84 High Street
Services: Sales (as a Vendor)
Sold price: £215000 Would you recommend?: Yes
Postcode: BD20
Branch: Skipton, 84 High Street
Sales (as a Vendor)
Sold price: £215000 Postcode: BD20
0people found this helpful
I have been very pleased with the service offered by Dale Eddison Skipton. I have recently both sold and bought a property through them. I have been particularly pleased with Ellie Dunning. She has been thoroughly professional and when she didn't know the answer to ... read full review
“This company have just talked a home owner OU......”
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1 Star Review
Oct 24,2020
By:
'Paul'
Oct 24,2020
Branch: Skipton, 84 High Street
Services: Sales (Prospective customer)
Sold price: £325000 Would you recommend?: No
Postcode: BD20
Branch: Skipton, 84 High Street
Sales (Prospective customer)
Sold price: £325000 Postcode: BD20
0people found this helpful
This company have just talked a home owner OUT of a solid sale. We had done a deal for a house. Offered asking price. We have sold our house and have no chain and we are ready to go. The homeowners accepted...but then the ... read full review
Branch: Ilkley, 15 The Grove
Services: Lettings (as a Tenant)
Rent PCM: £650 Would you recommend?: Yes
Postcode: LS29
Branch: Ilkley, 15 The Grove
Lettings (as a Tenant)
Rent PCM: £650 Postcode: LS29
0people found this helpful
I have read previous comments which appear to be a bit harsh and unfair in my opinion. And this is certainly not my experience of Dale Eddison Ilkley. During my tenancy I have been extremely well treated by caring and professional people from start to ... read full review
Branch: Ilkley, 15 The Grove
Services: Lettings (as a Tenant)
Rent PCM: £595 Would you recommend?: No
Postcode: LS29
Branch: Ilkley, 15 The Grove
Lettings (as a Tenant)
Rent PCM: £595 Postcode: LS29
1people found this helpful
Dale Eddison is a disgrace. They don't care about the law and tenants. They only care about the landlord because he is the one giving more money. I would not recommend anyone to let with them. At the end of the tenancy they will side ... read full review
“I would give no stars if possible. They manage my ......”
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1 Star Review
Dec 19,2017
Brian
By:
'Lauren'
Dec 19,2017
Branch: Skipton, 84 High Street
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: LS21
Branch: Skipton, 84 High Street
Lettings (as a Landlord)
Postcode: LS21
2people found this helpful
I would give no stars if possible. They manage my property as I am not in the country and it took them over six months with me asking continuously to arrange for a small leak in the roof to be fixed. Therefore causing more internal ... read full review
Very unprofessional company , deal with them at your peril. I am due to collect the keys on Friday 30th June (3days time) and I have just received a phone call saying that the owners of the property have changed their mind. No apologies no reasons ... read full review
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(1)
Appalling letting agents. A staff member broke an item in her final inspection at the end of a tenancy, admitted this and then mislead the deposit dispute service and tried to get the tenant to pay £180 for the damage caused. They also Facebook stalk tenants and are generally incompetent and happy to support immoral, grasping and useless landlords. Do not trust this company as a tenant. ...
“Landlords BEWARE ! This agent does not use bacs/ electronic payment ......”
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1 Star Review
Dec 19,2016
By:
'GEW'
Dec 19,2016
Branch: Ilkley, 15 The Grove
Services: Lettings (as a Landlord)
Rent PCM: £750 Would you recommend?: No
Postcode: LS20
Branch: Ilkley, 15 The Grove
Lettings (as a Landlord)
Rent PCM: £750 Postcode: LS20
1people found this helpful
Landlords BEWARE ! This agent does not use bacs/ electronic payment methods to pay landlords. They use cheque. I've been a landlord for over a decade and I'm staggered. The worst part of this is, they don't tell you they pay by cheque. Not when you ... read full review
“Reinforcing estate agent stereotypes - liars that are only out ......”
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1 Star Review
Jan 22,2016
By:
'LZ'
Jan 22,2016
Branch: Ilkley, 15 The Grove
Services: Sales (as a Buyer)
Sold price: £505000 Would you recommend?: No
Postcode: LS29
Branch: Ilkley, 15 The Grove
Sales (as a Buyer)
Sold price: £505000 Postcode: LS29
1people found this helpful
Reinforcing estate agent stereotypes - liars that are only out for themselves. Viewed a property which we fell in love with - told the agents our position in terms of what we could pay, and they responded as if we were wasting their time. We ... read full review
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(1)
Unfair, Unsubstantiated and interesting that we can find no record of a Laura - Jane Zielinska ever viewing one of our properties. If you would like to make a formal complaint then please contact the writer ...
“I chose this agent to sell my house, on the ......”
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5 Star Review
Apr 02,2015
By:
'Prospective'
Apr 02,2015
Branch: Guiseley, 115-117 Otley Road
Services: Sales (as a Vendor)
Sold price: £156000 Would you recommend?: Yes
Postcode: LS20
Branch: Guiseley, 115-117 Otley Road
Sales (as a Vendor)
Sold price: £156000 Postcode: LS20
0people found this helpful
I chose this agent to sell my house, on the basis of a positive experience as a prospective purchaser. Although I ended up not buying that particular house, I felt that I was treated with great professionalism. In addition, of all the local agents, Dale ... read full review
“As a previous renter of theirs I have direct experience ......”
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2 Star Review
Nov 27,2014
By:
'Jimmy'
Nov 27,2014
Branch: Ilkley, 15 The Grove
Services: Lettings (as a Tenant)
Rent PCM: £925 Would you recommend?: No
Postcode: LS19
Branch: Ilkley, 15 The Grove
Lettings (as a Tenant)
Rent PCM: £925 Postcode: LS19
3people found this helpful
As a previous renter of theirs I have direct experience of how dishonest and manipulative they can behave when you subsequently spend a long time trying to get your deposit back. They are relatively professional when you are in the property, but when the process ... read full review
What agent could do to change your mind?
Been honest and fair when checking out from the property, and acted upon all information within a timely manner.
“Terrible agency, lack of communication and diligence.. All the things ......”
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1 Star Review
Mar 05,2014
Dale
By:
'Miguel'
Mar 05,2014
Branch: Ilkley, 15 The Grove
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: LS29
Branch: Ilkley, 15 The Grove
Lettings (as a Tenant)
Postcode: LS29
2people found this helpful
Terrible agency, lack of communication and diligence.. All the things needed for a good agent.
Slow to respond or not at all.. Do not use for renting!
They are with holding our deposit because of an incident regarding lost keys that were returned via Royal ... read full review
“We have recently completed a successful sale of our property ......”
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5 Star Review
Jan 20,2014
Liz
By:
'Claire'
Jan 20,2014
Branch: Otley, 52-54 Kirkgate
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: LS21
Branch: Otley, 52-54 Kirkgate
Sales (as a Vendor)
Postcode: LS21
1people found this helpful
We have recently completed a successful sale of our property with Dale Eddison, following a previous period of time for sale with another agent. At the initial valuation, Gary gave us pointers on things to improve in our house. They sent only genuine viewers to ... read full review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 9:11 AM 01/11/2018 by Gary Shankland
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