Cromwells Estate Agents
Wallington, SM6
4.4/5, 86 reviews
84% recommended
93% sales valuation accuracy
93% sales fee satisfaction

Property Features

Cromwells is a privately owned and dedicated Estate Agency, i.e. we are not owned by an insurance company, bank or building society, and therefore have no ulterior motives. Our focus is on selling or letting your property and we understand the unique pressures and expectations that come from embarking ... show more Cromwells is a privately owned and dedicated Estate Agency, i.e. we are not owned by an insurance company, bank or building society, and therefore have no ulterior motives. Our focus is on selling or letting your property and we understand the unique pressures and expectations that come from embarking on a move.


The general ethos behind Cromwells is to always be leading the way when it comes to marketing and sales techniques and we believe everything we do says something about the Company we are and the service we provide.

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Latest Reviews

View all Reviews 86
15th Mar 2024
reviewed by 'LJ'
“Lovely And very knowledgeable staff, always responded to emails and phone calls, very vigilant with how they work. Definitely recommend!!...”
15th Mar 2024
reviewed by 'Oormila'
“The agents were really helpful, anytime I had a query they were able to support me. Sally & Chanelle were especially ......”
22nd Jan 2024
reviewed by 'SANKAR'
“Cromwells Estate Agents are well organised and communicate very well. In the absence of the person who is dealing with ......”
6th Jan 2024
reviewed by 'Jo E'
“Sally, Chanelle and the team at Cromwells were a pleasure to deal with and worked tirelessly to sell the house ......”
20th Nov 2023
reviewed by 'Kevin'
“What more can I say. Even in a challenging housing market our house had an open day on the Saturday ......”
19th Nov 2023
reviewed by 'Josh mackley'
“Cromwells sold our property, and it was the best decision we made. Great customer service and they made the entire ......”
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 04:00
  • Sunday: Closed
Address

Cromwells Estate Agents
77d Manor Road
Wallington
Surrey
SM6 0DE
020 8647 4422

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 93% 93% £29,000 £1,265,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
2 0 0 0 50 5 18 6 2 3
Areas covered
  • sm1
  • sm2
  • sm3
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Rankings
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Estate agents
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Latest Properties

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Carshalton Beeches, SM5
Cheam, SM3
Wallington, SM6
Worcester Park, KT4

“We agreed on a sale at asking price with Crom......”

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Sep 03,2020
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Amanda
By: 'Khurum'
Sep 03,2020
3 people found
this helpful
We agreed on a sale at asking price with Cromwells Wallignton. Despite the fact that their agents failed to show up on viewings, we were harassed by the members of their team to arrange valuation within 5 working days, which we did! We ended up paying 3...
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By: Khurum Khan
Sep 03, 2020
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Thanks Amanda for your response- at least I heard something back from you which is a pleasant surprise. Since you have asked for constructive feedback, I would detail my concerns here. I called your colleagues 20 times during the last 2 weeks and every time I was advised that you were aware of the case and would call me back within a short space of time. It's time for reflection for your and your colleagues as you can't deny that none of you bothered to even call me back once. Rather you advi ...

“I was extremely happy with Cromwells (Walling......”

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Jul 05,2020
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Sally
By: 'Susie'
Jul 05,2020
0 people found
this helpful
I was extremely happy with Cromwells (Wallington) regarding the sale of my Mother's flat. My Mother is 96 and now living with me in Lancashire and so I was arranging everything at long distance. Sally Calvo was recommended to me in the first instance and she ...
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“AVOID LIKE THE PLAGUE!!!!...”

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Dec 10,2019
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Amanda
By: 'Vikki'
Dec 10,2019
5 people found
this helpful
AVOID LIKE THE PLAGUE!!!! If I could give no stars I would. If you’re serious about selling your property, use another agent!! We actually ended up opening a case with The Property Ombudsman regarding Cromwells (Wallington Branch) and was compensated for Cromwells failings. I ...
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“Very pleased with the level of service receiv......”

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Aug 09,2019
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By: 'Michael'
Aug 09,2019
0 people found
this helpful
Very pleased with the level of service received. Found them to be very helpful and always kept us informed. Managed to get us 10 offers....
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“Sales process...”

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Mar 26,2019
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Jaspreet
By: 'Joydeep'
Mar 26,2019
0 people found
this helpful
Hi, I worked with Jaspreet during my sales process and she helped me a lot to follow up with solicitors to get the work done. Regards, Joydeep...
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“Outstanding - One very happy family...”

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Mar 05,2019
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Rachel
By: 'Rachel'
Mar 05,2019
0 people found
this helpful
We have recently bought and sold through Cromwell's in Wallington and I really can't thank them enough. We came across quite a few hurdles along the way but the entire team went above and beyond for us! They were always informative and communicative. They delivered ...
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Comment on agent fees
Good
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“Very happy with Cromwells...”

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Dec 06,2018
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By: 'Mrs'
Dec 06,2018
0 people found
this helpful
Highly recommend Cromwells. We've recently used them to sell and purchase. Great customer service, putting our property on the market quickly through the night and being fully involved in our entire chain process dealing with all solicitors etc, I never needed to chase anything they ...
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Comment on agent fees
They’re all the same
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“Sold at Last...”

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Dec 04,2018
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Daphne
By: 'Hackers'
Dec 04,2018
0 people found
this helpful
We had a few problems selling but Cromwells worked hard to find a new buyer when the first one dropped out....
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Comment on agent fees
Fixed fee - charged what they said they would
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“Efficient & professional agency...”

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Oct 24,2018
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Amanda
By: 'G'
Oct 24,2018
0 people found
this helpful
My Husband and I recently purchased our first home through Cromwells Wallington. We found Amanda and Mitzi to be particularly helpful and efficient. They helped push the sale of the property along and and dealt with any queries that we had with the property and ...
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“Excellent service...”

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May 14,2018
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Sam
By: 'Ben'
May 14,2018
0 people found
this helpful
From having Cromwells round to value and market the property to sale completion (and purchase) they were excellent. Mitzy was always available and able to offer her advice and kept the process running smoothly (as could be). Woukld definitely deal with again and would recommend ...
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Comment on agent fees
Competitive fees.
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“Many thanks to all the team at Cromwells, but in ......”

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Jan 28,2018
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Lucy
By: 'Lucy'
Jan 28,2018
0 people found
this helpful
Many thanks to all the team at Cromwells, but in particular to Amanda and Mitsy for the successful sale of my property. They provided a friendly, professional service & kept me informed of any developments as and when they happened or whenever I called for an ...
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Comment on agent fees
Competitive rates
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“As a buyer I was disappointed to be told by ......”

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Feb 23,2017
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By: 'Surprised'
Feb 23,2017
5 people found
this helpful
As a buyer I was disappointed to be told by a member of staff at Cromwells, that there was no point in her updating their system to reflect our revised budget because they don't have time to "ring out" on their applicants. Our house was ...
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Comment on agent fees
Not applicable.
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By: Steven
Sep 14, 2017
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Same experience A house I was interested in had been on the market 5 days They said it was 'gone' Did not ask my position or what I was prepared to offer Definitely a strange approach to getting good buyers in a good position ...

“Appalling service. *Talked the talk but they never walked the ......”

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Jul 21,2016
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By: 'S'
Jul 21,2016
8 people found
this helpful
Appalling service. *Talked the talk but they never walked the walk. We should have charged them for our phone bill as we were chasing them up constantly. Know all the staff by making calls but they are utterly useless at chasing things up. They need ...
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Comment on agent fees
Fees good = service poor
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“Absolutely amazing! They helped me find a suitable buyer for ......”

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Jul 18,2016
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Sam
By: 'Aaron'
Jul 18,2016
1 people found
this helpful
Absolutely amazing! They helped me find a suitable buyer for my family home that I had to give up begrudgingly....
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“Sam really helped by providing advise as to what to ......”

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Jul 17,2016
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Amanda
By: 'Michael'
Jul 17,2016
0 people found
this helpful
Sam really helped by providing advise as to what to look out for in a house and an estate agent. I felt that I was being pressured by a different agency, but he assured me that I wasn't bound into anything. Amanda helped us find ...
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Comment on agent fees
Really low in comparison to who I was going to go with initially
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“This small and homely office provided nothing but help from ......”

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Jul 10,2016
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Peter
By: 'Jake'
Jul 10,2016
0 people found
this helpful
This small and homely office provided nothing but help from the offset. The open day they held for my property had a great atmosphere and I believe this helped with the price they achieved for my property. Any issues I had were dealt with accordingly ...
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“I was struggling to find a house that I could ......”

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Jul 10,2016
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Paul
By: 'Jasmine'
Jul 10,2016
3 people found
this helpful
I was struggling to find a house that I could really fall in love with as my budget was quite low. Paul helped me by identifying what I really wanted in a home and Amanda pointed out these features in houses on open days! I ...
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“Absolutely amazing service - I definitely recommend!The service is ......”

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Jul 10,2016
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Amanda
By: 'Samir'
Jul 10,2016
0 people found
this helpful
Absolutely amazing service - I definitely recommend! The service is great, they are impeccably organised and, overall, they are lovely people. Thanks to all at Cromwells....
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“Pathetic. Worst service ever. If had a choice would never ......”

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Jun 17,2016
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By: 'PTHEACE'
Jun 17,2016
8 people found
this helpful
Pathetic. Worst service ever. If had a choice would never use them. Do not have courtesy to contact you regarding offers and dont even tell you if a property is under offer if you email for information. THIS HAPPENS ON MULTIPLE OCCASIONS. AVOID....
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“Cromwells were fantastic right from the start. I must have ......”

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Jul 13,2015
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Siobhan
By: 'Nick'
Jul 13,2015
1 people found
this helpful
Cromwells were fantastic right from the start. I must have viewed close to 70 properties with other estate agents, i really wish i had gone to them first. I felt that Siobhan had our best interests at heart and guided me though the process impeccably ( As ...
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“This agent are so arrogant. We decided to use them ......”

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Apr 25,2015
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By: 'EM'
Apr 25,2015
6 people found
this helpful
This agent are so arrogant. We decided to use them because it looks like most others in the area do but what a mistake! After we had been talked into signing a long contract with them the only contact we really had from them was ...
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What agent could do to change your mind?
Done their job, is was obvious they had not done anything for us as our next agent sold our property in less than a quarter of the time they had. Useless.
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“We sold and bought through Cromwells in Wallington Surrey Siobhan ......”

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Apr 13,2015
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Siobhan
By: 'BARRY'
Apr 13,2015
0 people found
this helpful
We sold and bought through Cromwells in Wallington Surrey Siobhan dealt with both selling and buying she was very helpful and understanding and got us through a difficult purchase would sell and buy again through Cromwells we thank you Siobhan...
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“Great service received from start to finish. Siobhan was fantastic ......”

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Apr 09,2015
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Siobhan
By: 'John'
Apr 09,2015
0 people found
this helpful
Great service received from start to finish. Siobhan was fantastic and helped every step of the way. Issues were resolved quickly. I harassed almost everyday at some points and my calls were always taken or returned. Cant rate them highly enough....
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“I made the mistake of responding to their flyer as ......”

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Mar 26,2015
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By: 'SJS'
Mar 26,2015
5 people found
this helpful
I made the mistake of responding to their flyer as it came through the door after my wife & I had decided to go on the market. They seemed very pushy on the phone. I spoke to a lady who booked them into value. During the ...
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What agent could do to change your mind?
Don't trick customers, don't swear to customers, don't threaten customers!
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“I used this agency to buy a property and they ......”

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Jan 27,2015
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By: 'A'
Jan 27,2015
6 people found
this helpful
I used this agency to buy a property and they were truly awful. At one point they were shouting down the phone at me because I'd tried to change an appointment. I only phoned them when I had no other option. Strangely they seemed to ...
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What agent could do to change your mind?
If they'd been polite and professional that would have been helpful.
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“We just bought a flat via Cromwells Wallington and they ......”

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Jun 23,2014
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By: 'Unhappy'
Jun 23,2014
8 people found
this helpful
We just bought a flat via Cromwells Wallington and they have been completely unhelpful, with incompetent members of staff answering the phone and no willingness to resolve our queries/problems whatsoever, taking the 'it's not my problem' approach. They promised call backs on at least 5 ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 10:13 AM 25/07/2019 by Sam Watson \/ Amanda Crowson

Awards won by Cromwells Estate Agents, Wallington SM6 0DE



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