96% sales valuation accuracy
99% sales fee satisfaction
67% lettings valuation accuracy
84% lettings fee satisfaction
PlymstockThe office offers a professional combined sales and lettings service which is focused on achieving the best results. The team are able to offer through the Complete Property Service a range of services including conveyancing, surveys and insurance quotes
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Plymstock
The office offers a professional combined sales and lettings service which is focused on achieving the best results. The team are able to offer through the Complete Property Service a range of services including conveyancing, surveys and insurance quotes
The office offers a professional combined sales and lettings service which is focused on achieving the best results. The team are able to offer through the Complete Property Service a range of services including conveyancing, surveys and insurance quotes
Latest Reviews
8th Nov 2022
reviewed by 'Mark'
11th May 2022
reviewed by 'Sherry Carter'
22nd Dec 2021
reviewed by 'Chris'
27th Nov 2021
reviewed by 'Mr Hallam'
22nd Oct 2021
reviewed by 'Lucy'
Opening Hours
Address
Bradleys Estate Agents
8 The Broadway
Plymstock,Plymouth
Devon
PL9 7AW
01752 482481
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 96% | 99% | £93,500 | £2,585,000 |
| Lettings | 67% | 84% | £425 | £1,400 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 16 | 1 | 21 | 0 | 101 | 0 | 63 | 1 | 9 | 0 |
Areas covered
- PL8
- Plymstock
- PL9
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
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Images & Videos
Jun 26,2018
Jun 26,2018
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people found
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The service received from start to finish has been very professional from all members of staff within the Plymstock office. They could not do enough to help out with any queries that we had and made the whole process smooth and hassle free. We would ...
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Good
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Jun 26, 2018
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Thank you, pleased we could help and excited for your move! ...
Jun 14,2018
Jun 14,2018
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We are very happy with the level of service and advice we have received from both Emma and Tracey and all the staff at The Plymstock Branch of Bradleys. Communication and attention to details have been excellent at all times and nothing has been too ...
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Comment on agent fees
Feel that the fees are fair compared to other agents.
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Jun 15, 2018
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It's been a pleasure to make this process as stress free and simple as possible for you all, we are very pleased that you have been happy with the service. ...
May 11,2018
May 11,2018
0
people found
this helpful
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Our purchase was a breeze from start to finish, any questions were answered swiftly and any remedial action was taken promptly. I can't thank jade and her team for their good communication and efficiency in the service they provided....
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Apr 26,2018
Apr 26,2018
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Thank you to all the staff at Bradleys in Plymstock who have provided unrivaled service whilst selling our house. As we don't live locally we relied totally on Bradleys, probably more than most, and they didn't let us down. Their advice and vital contacts for ...
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Comment on agent fees
You definitely earned your fees on this sale.
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Apr 24,2018
Apr 24,2018
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Bradley's did not let me down. Jade said she could sell my house easily and she did exactly that. I believe it was sold in record time.
Jackie always welcomed me in the office and made me feel I was important.
I can't praise the ...
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Comment on agent fees
As good as could be expected.
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Apr 10,2018
Apr 10,2018
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We were actually worried about moving which is crazy as it's nothing new to us, but the process has been made so smooth by Emma and the whole team at Bradley's. have always been true there word and would thoroughly recommend using. Exceptional ease....
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Comment on agent fees
It’s not unknown that we were unhappy about paying the fees condsidering we are already with Bradley’s, but to be fair Emma did phone and check.
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Apr 10, 2018
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Thank you Gareth, hoping that everything else is smooth as it has been moving forward :) ...
Apr 05,2018
Apr 05,2018
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We have had the pleasure of dealing with Emma Huurell who has marketed our property. A true professional with fantastic attention to detail and great customer service skills. I can honestly say she is like a whirlwind. She delivers exactly what she promises with skill ...
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Comment on agent fees
Fair and reasonable.
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Apr 10, 2018
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Thank you for such a lovely review, its been a pleasure to help you. ...
Mar 28,2018
Mar 28,2018
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Jade and Emma were extremely knowledgable, helpful and professional at all times, an absolute credit to their profession. Would highly recommend them to friends and family....
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Mar 20,2018
Mar 20,2018
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Both agents have provided a professional service regarding queries in connection with my rental property.
Queries have been responded to promptly....
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Mar 23, 2018
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We are glad you are happy with the service you have received. ...
Mar 16,2018
Mar 16,2018
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Hi Emma has delt with my rental , I have found her very polite , and goes out of her way to make the move as easy as possible, she is aways quick to phone back when I have a problem....
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Comment on agent fees
Fair
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Mar 20, 2018
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Thank you Mr Stephens, I appreciate your kind words. ...
Mar 04,2018
Mar 04,2018
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Very pleased with the service from Bradleys, always there to help in any way they can, keeping you updated throughout the process...
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“Professional. Constant. Friendly but business like. Interested. Knowledgeable. Welcoming. I ......”
Jan 24,2018
Jan 24,2018
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Professional. Constant. Friendly but business like. Interested. Knowledgeable. Welcoming. I have enjoyed my dealings with Bradley's plymstock thanks to the enthusiasm and professionalism of the staff....
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Comment on agent fees
Able to discuss
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Mar 23, 2018
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Joan its been a pleasure to help you on this journey. Thank you for your kind words. ...
Jan 08,2018
Jan 08,2018
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Tracy has been very approachable in all matters and very good with her advice given to me. When she has said she would call me she has done just that. She has been very sensitive with my situation....
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Comment on agent fees
Good
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Jan 08, 2018
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Thank you for your kind review. I wish you every happiness in your new home, Kind Regards, Tracy ...
Dec 05,2017
Dec 05,2017
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We recently purchased our home which was being sold by Bradley's in Plymstock.
We found them to be very conscientious and professional. They were always available to help with any issues or queries that we had.
The whole team there were brilliant but we would ...
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Good
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Dec 06, 2017
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Mr & Mrs Couch, it was an absolute pleasure to help you with this journey. Your a lovely family and we wish you many happy years in your lovely home. ...
Dec 04,2017
Dec 04,2017
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Jackie, Tracy and the rest of the team were really helpful during a long purchase process. We were kept informed of all developments and nothing was too much trouble. We asked for several viewings after we made the offer and every time someone was happy ...
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Comment on agent fees
Not applicable I was a buyer
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Dec 06, 2017
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Thank you for your lovely review, it was a pleasure to help you find your holiday home. ...
Nov 15,2017
Nov 15,2017
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From my initial enquiry Emma's knowledge, advice & communication it was was clear to me that I had found an Agency offering a professional service I was looking for.
Having had the same level of service when dealing with Jade I would have no hesitation to ...
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Good
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Nov 17, 2017
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Thank you so much for your kind words and we are glad you are happy with the service you have been provided :) ...
Sep 19,2017
Sep 19,2017
0
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I dealt with Bradleys and Jackie in particular with regards to the purchase of a property they had been advertising. I was kept updated from day one and Jackie shared my excitment on the prospect of my new home. Unfortunately due to the vendors indecisiveness ...
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Comment on agent fees
N/A
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Aug 24,2017
Aug 24,2017
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Staff are always friendly and able to help. I haven't had any cause for complaint which is obviously a benefit when busy with getting on with everything else....
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Aug 11,2017
Aug 11,2017
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This agent was punctual, polite, informative and was able to answer all my concerns. I would not hesitate in recommending her....
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Aug 11, 2017
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Thank you Nicky, you didn't tag a member of staff in your review so please do let us know who you were reviewing. ...
Aug 10,2017
Aug 10,2017
1
people found
this helpful
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All the lady's in plymstock are welcoming helpful and very professional.
Nothing is to much trouble.
I was quite stressed selling my house but Jade reassured me that all the staff would make it as non stressful as possible and they did...
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Good
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Aug 07,2017
Aug 07,2017
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I found Jade and team very helpful and gave accurate and true information regarding the progress of my sale. Always greeted with a smile and sometimes a cuppa . No complaints..... see you for the next one ?????....
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Comment on agent fees
good
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Aug 08, 2017
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Thank you, we look forward to it :) ...
Aug 02,2017
Aug 02,2017
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Bradleys Plymstock office & in particular Emma were fantastic from day one in dealing with the valuation & sale of my property, there help & advice was very much appreciated, they were always polite & prompt in answering any questions I had. Thank you very much....
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Comment on agent fees
fair.
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Aug 04, 2017
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Thank yo so much Roy, we are pleased you are happy with the service you received from us. ...
Jul 28,2017
Jul 28,2017
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I found Bradley's and Emma in particular very helpful and efficient,I would recommend the Plymstock branch to anyone interested in buying or selling a property....
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Good
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Jul 28, 2017
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Thank you so much Ross, its been a pleasure helping you guys :) ...
Jul 25,2017
Jul 25,2017
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people found
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Although we had to withdraw from our purchase for reasons unrelated to the agent ,we found, in our dealings with the staff at Bradley's, that they were without exception ,helpful, efficient and friendly.
Even after we withdrew from the purchase we found this attitude of ...
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NA
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Jul 26, 2017
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Thank you so much for taking the time to write a review even though you were sadly unable to purchase with us. We wish you lots of luck for the future. ...
Jul 20,2017
Jul 20,2017
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Quick response to any problem we had. easy person to deal with always polite and helpful and made sure things went smoothly from our offer through to completion....
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Jul 26, 2017
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Thank you for our review, we wish you lost of happiness in your new home. ...
Jul 19,2017
Jul 19,2017
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We have had such excellent service from Jade and her team in Plymstock. From day one we have received their undivided attention in selling our property and felt that the staff captured the balance between professionalism and informality....
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Good
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Jul 26, 2017
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Thank you. It was a pleasure to help you sell your beautiful home. ...
Jul 19,2017
Jul 19,2017
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We have had Excellent service, updated us throughout the process and all staff very friendly and so helpful in our purchase. Would recommend this branch to anyone. Fantastic!......
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Comment on agent fees
N/A as we were buying.
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Jul 26, 2017
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Thank you Lou, we wish you lots of happiness in your new home :) ...
Jul 15,2017
Jul 15,2017
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Excellent service from all the staff. We have mostly dealt with Emma who was particularly obliging.Nothing was too much trouble....
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Jul 26, 2017
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Thank you for such a kind review ...
Jul 12,2017
Jul 12,2017
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Excellent all round aspects for buying my property and now renting out my property. Very very friendly and approachable. Nothing too much trouble....
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Good
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Jul 26, 2017
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Thank you Rick, its been a pleasure to deal with you. ...
Jun 30,2017
Jun 30,2017
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Bradleys in Plymstock did a great job in helping us sell our property. We had already moved away from the area so it was really good to know our house was in good hands. We sold in under 10 weeks....
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Jul 26, 2017
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Thank you for the review, we are very pleased you are happy with the serviced your received. ...
Emma
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Jade
(70)
Laura
(33)
Chris
(22)
Anja
(15)
Mike
(8)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
1. Bradleys is a Member of The Property Ombudsman's Scheme and aims to provide the highest standards of service to all our Customers. To ensure that your interests are safeguarded, an Internal Complaints Procedure has been implemented. This provides for the matter to be dealt with internally by the Office Manager or the Department Head. In the event that we are not able to deal with the matter to our mutual satisfaction after following our Internal Complaints Procedure you may refer your complaint in writing to the Property Ombudsman.
2. If you believe you have a complaint, please write in the first instance to the Office Manager or the Department Head at the address of the relevant office.
3. Your complaint will be acknowledged within 3 working days, investigated thoroughly in accordance with the established in-house Procedures, and a reply sent to you within 21 working days of receipt of your letter.
4. If you are not satisfied with the outcome of the initial investigation, you are provided with a further opportunity to have the complaint reviewed by our Managing Director at the address given below:
Mr Chris Baxter MNAEA
Bradleys Group Head Office
7 Stevenstone Road
Exmouth
Devon
EX8 2EP
Last updated at 3:07 PM 05/01/2016 by allAgents
2. If you believe you have a complaint, please write in the first instance to the Office Manager or the Department Head at the address of the relevant office.
3. Your complaint will be acknowledged within 3 working days, investigated thoroughly in accordance with the established in-house Procedures, and a reply sent to you within 21 working days of receipt of your letter.
4. If you are not satisfied with the outcome of the initial investigation, you are provided with a further opportunity to have the complaint reviewed by our Managing Director at the address given below:
Mr Chris Baxter MNAEA
Bradleys Group Head Office
7 Stevenstone Road
Exmouth
Devon
EX8 2EP
Best Estate Agent in PL9 
