96% sales valuation accuracy
99% sales fee satisfaction
67% lettings valuation accuracy
84% lettings fee satisfaction
PlymstockThe office offers a professional combined sales and lettings service which is focused on achieving the best results. The team are able to offer through the Complete Property Service a range of services including conveyancing, surveys and insurance quotes
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Plymstock
The office offers a professional combined sales and lettings service which is focused on achieving the best results. The team are able to offer through the Complete Property Service a range of services including conveyancing, surveys and insurance quotes
The office offers a professional combined sales and lettings service which is focused on achieving the best results. The team are able to offer through the Complete Property Service a range of services including conveyancing, surveys and insurance quotes
Latest Reviews
8th Nov 2022
reviewed by 'Mark'
11th May 2022
reviewed by 'Sherry Carter'
22nd Dec 2021
reviewed by 'Chris'
27th Nov 2021
reviewed by 'Mr Hallam'
22nd Oct 2021
reviewed by 'Lucy'
Opening Hours
Address
Bradleys Estate Agents
8 The Broadway
Plymstock,Plymouth
Devon
PL9 7AW
01752 482481
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 96% | 99% | £93,500 | £2,585,000 |
| Lettings | 67% | 84% | £425 | £1,400 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 16 | 1 | 21 | 0 | 101 | 0 | 63 | 1 | 9 | 0 |
Areas covered
- PL8
- Plymstock
- PL9
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
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Images & Videos
Jun 27,2019
Jun 27,2019
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Very easy process selling with Bradley's, found a buyer within a few weeks and kept us updated through the period. They even helped clear out the last few bits for us....
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Jun 27,2019
Jun 27,2019
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We have had an amazing experience buying with Bradleys Plymstock. From our very first viewing right through to completion day (and beyond) the staff have been incredibly helpful and friendly. The office were always contactable, actioned anything we needed and got back to us very ...
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Jun 26,2019
Jun 26,2019
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I received a fantastic service from all of the Bradleys team, all of the ladies that work there are lovely! Including move in team who have been very patient. Thank you for making my first experience from moving out into my own home, an enjoyable ...
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Jun 26, 2019
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Fantastic ...
Jun 25,2019
Jun 25,2019
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What a great team and support for all! The Plymstock team have been there through all aspects of my house sale. I was previously with another company who didn't give half of the support, advice and guidance that Bradleys have done. They are professional, friendly ...
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Jun 25,2019
Jun 25,2019
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From the very first meeting with Jade we felt that she had a real understanding of our home and the current housing market. She gave us excellent advice and answered all of our questions clearly. We had several agents value our home and were very ...
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Comment on agent fees
Good on a par with others
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Jun 18,2019
Jun 18,2019
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Very professional and smooth process from valuation to sale of the house. Will definitely work with bradleys and jade in the future, highly recommend....
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Jun 14,2019
Jun 14,2019
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Jasmine was amazingly helpful and efficient from viewing to sale agreed, and very understanding, highly recommend her!! Continuance of service was second to none!...
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Jun 13,2019
Jun 13,2019
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Ms Nicholson was outstanding both in her professionalism and her genuine desire to assist us, going out of her away to attempt to find suitable properties for us to view. Very effective in arranging our own prospective sale.
We would wish to have her services ...
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Comment on agent fees
Acceptable
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Jun 12,2019
Jun 12,2019
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I found all the staff that I came into contact with very helpful, approachable and considerate. My complaint was the initial inspection and valuation.
It was not picked up that the property was single skinned for about a month although we had filled in the ...
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Comment on agent fees
I feel that with the work put in by your staff the fees were justified. However with agents offering no fees I think it maybe harder to do so.
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Jun 07,2019
Jun 07,2019
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Jasmine could answer all questions that were put to her and knew all about the appliances left in the bungalow. Very friendly, neat and punctual and knew her business....
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Comment on agent fees
reasonable
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May 22,2019
May 22,2019
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Jackie was very helpful, friendly, clear, enthusiastic, efficient and understanding. No problems at all. We couldn't have asked anymore of her....
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N/a
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May 14,2019
May 14,2019
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Before our property was fully on the market, Bradley's managed a pull off a 'fait accompli' by selling to the first viewer at a price we were very happy with.
Bradley's Jackie West a very experienced negotiator deserves full accolades along with the manager Jade ...
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Comment on agent fees
As expected, an all inclusive rate that I was happy with
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Mar 23,2019
Mar 23,2019
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Jackie was very friendly and helpful during the two viewings she took us to, especially the second one where we took more time to view! When we returned to the office later in the afternoon to put in an offer she was again helpful and ...
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Mar 05,2019
Mar 05,2019
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Emma has been great to work with she has always tried to present the property's potential and given us constructive feedback after each viewing. It has been a pleasure to have her involved in the process....
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Comment on agent fees
We were very happy with the fees quoted.
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Mar 05, 2019
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Its been an absolute pleasure to work with you both and show people around your stunning home :) ...
Feb 22,2019
Feb 22,2019
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Thank you for all your help over the last week, both Jade & Emma have been so helpful, kept us updated at all times, and has great knowledge of the area, which is good when you are not from the area yourself....
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Feb 23, 2019
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Your so very welcome, we wish you lots of happiness in the next chapter :) ...
Feb 12,2019
Feb 12,2019
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An absolute pleasure, professional, friendly and a very informative visit, all estate agents should be like Emma - Thank you very much...
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Comment on agent fees
Competitive
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Feb 12, 2019
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You are more than welcome, we looking forward to working with you in the future when the time is right :) ...
Nov 07,2018
Nov 07,2018
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For this recent purchase l had contact with each member of the branch and they answered my questions quickly & professionally....
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Nov 07, 2018
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We are glad you are happy with the service you received :) ...
Nov 07,2018
Nov 07,2018
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This agency has a tight team who work well together e.g Jade ensured all team members were aware of the features of our high tech house we were selling by getting them to visit the house and having a guided tour with us....
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Comment on agent fees
Fees are in line with other agents in the area.
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Nov 08, 2018
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Thank you so much for your review, thrilled to have helped with the sale. Regards, Jade, Emma, Tracy and Jackie :) ...
Oct 24,2018
Oct 24,2018
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My experience with Bradley's Plymstock was really positive. They were super friendly and very helpful when I sold my property. They kept me informed throughout and helped to negotiate an exchange date that was suitable for me when I was being pressured by the buyers ...
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Comment on agent fees
The fees were good, they matched a competitor
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Nov 01, 2018
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Thank you so much for your review and we were happy help with the sale :) ...
Oct 23,2018
Oct 23,2018
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All the staff there were absolutely brilliant, I would not have thought I would be singing the praises of an estate agent, without Jackie going the extra mile, several times, our house may still be on the market....
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Comment on agent fees
Agent's fees were good
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Oct 06,2018
Oct 06,2018
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Emma was very thorough and understanding and took our age into consideration when explaining the terms and conditions of sale. She then went on to assist in preparing the house for the all important
Open Home day so that the photographs did full justice to ...
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Oct 09, 2018
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Thank you for your great review! We are also extremely happy with the success of your open home and how quickly we were able to tie up a sale for you :) ...
Sep 29,2018
Sep 29,2018
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Absolutely brilliant, got us our dream house! Kept us up to date on what was going on at all times even checking on her days off that everything was going ok, Emma made it so easy and stress free when buying our first property, she ...
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Comment on agent fees
Good
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Sep 29, 2018
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This is such a sweet review, thank you guys. My pleasure :) ...
Sep 25,2018
Sep 25,2018
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My first contact with Jade set the tone which continued throughout with both her and Emma; efficient, polite, genuine, kind and knowledgeable. A genuine service with people who were honest, reliable, prompt and professional with none of the usual jargon or game playing ( a unique ...
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Sep 26, 2018
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This is a lovely review, thank you so much for your kind words. We look forward to helping you again in the future :) ...
Sep 03,2018
Sep 03,2018
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Professional at all times, worked tirelessly to keep both my sale and purchase on track. They were very supportive when everything got stressful and tough going. Great communication and always responded quickly to my calls and emails. Moving house is certainly very stressful and the ...
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Comment on agent fees
Although it seemed quite a lot of money at the outset they certainly worked very hard for their fee.
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Aug 27,2018
Aug 27,2018
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Highly experienced throughout the transaction. They were both contactable and were ahead of game.
They were very polite and in my experience from dealing with other estate agents were totally professional and a pleasure to deal with.
I would recommend anyone to Bradley Estate Agents ...
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Comment on agent fees
I used them got purchase
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Aug 28, 2018
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Thank you Jules, we hope your are happy and settled in your new home :) ...
Aug 26,2018
Aug 26,2018
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Jade and her team, Emma, Tracy and Jackie have made what can be a an extremely stressful experience into a pleasurable memory.
Team communication is all and the girls at the Plymstock branch of Bradley's obviously know this. We were updated promptly at each stage ...
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Comment on agent fees
Jade is very fair minded and fully aware of other estate agents scales of fees. She was very open to discussing agency fees and came up with as good a deal as possible.
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Aug 28, 2018
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Thank you guys for a fab review, its been a pleasure to deal with you both. ...
Aug 16,2018
Aug 16,2018
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The Bradleys team at Plymstock has been consistently delivering a friendly, professional, helpful, accessible and efficient service. Amongst the chaos and anxiety, that real estate business can cause, they were the calm centre of the storm. Highly recommendable....
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Comment on agent fees
Given their excellent service, their fees are adequate.
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Aug 28, 2018
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Thank you for such a lovely review :) ...
Aug 01,2018
Aug 01,2018
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Tracy, Emma and their colleagues in the office were always very helpful. They explained the process of house selling very well. The communicated well and gave good feedback on house viewings. They were a pleasure to work with and always professional....
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Comment on agent fees
I felt fees were reasonable
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Aug 03, 2018
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Your very welcome Jan, you were a pleasure to work with :) ...
Jul 24,2018
Jul 24,2018
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The sale of the family bungalow was smooth and without problems. All the staff at Bradleys in Plymstock were friendly, courteous and helpful throughout the sale process. They acted professionally and kept us informed of what was happening with all the prospective buyers throughout the ...
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Comment on agent fees
Agents fees were reasonable and the amount to be paid was discussed with us before agreeing the amount.
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Jul 24, 2018
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Thank you Mr Chapman it was a pleasure to help you guys with this process. ...
Jun 27,2018
Jun 27,2018
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A first class service from Jade, we very much appreciated her kind, supportive and helpful approach as we went through the process of purchasing our new home. Nothing was too much trouble as she liased with all parties on our behalf.
We were impressed with ...
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Comment on agent fees
Not relevant, as we were purchasing. However, we will certainly use Bradley's Plymstock when we sell our current property, after moving in to the new one.
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Jun 28, 2018
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Thank you both - It has been a pleasure from start to finish - thank you so much for your review and will speak to you soon. ...
Emma
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Jade
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Laura
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Chris
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Anja
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Mike
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
1. Bradleys is a Member of The Property Ombudsman's Scheme and aims to provide the highest standards of service to all our Customers. To ensure that your interests are safeguarded, an Internal Complaints Procedure has been implemented. This provides for the matter to be dealt with internally by the Office Manager or the Department Head. In the event that we are not able to deal with the matter to our mutual satisfaction after following our Internal Complaints Procedure you may refer your complaint in writing to the Property Ombudsman.
2. If you believe you have a complaint, please write in the first instance to the Office Manager or the Department Head at the address of the relevant office.
3. Your complaint will be acknowledged within 3 working days, investigated thoroughly in accordance with the established in-house Procedures, and a reply sent to you within 21 working days of receipt of your letter.
4. If you are not satisfied with the outcome of the initial investigation, you are provided with a further opportunity to have the complaint reviewed by our Managing Director at the address given below:
Mr Chris Baxter MNAEA
Bradleys Group Head Office
7 Stevenstone Road
Exmouth
Devon
EX8 2EP
Last updated at 3:07 PM 05/01/2016 by allAgents
2. If you believe you have a complaint, please write in the first instance to the Office Manager or the Department Head at the address of the relevant office.
3. Your complaint will be acknowledged within 3 working days, investigated thoroughly in accordance with the established in-house Procedures, and a reply sent to you within 21 working days of receipt of your letter.
4. If you are not satisfied with the outcome of the initial investigation, you are provided with a further opportunity to have the complaint reviewed by our Managing Director at the address given below:
Mr Chris Baxter MNAEA
Bradleys Group Head Office
7 Stevenstone Road
Exmouth
Devon
EX8 2EP
Best Estate Agent in PL9 
