98% sales valuation accuracy
99% sales fee satisfaction
100% lettings valuation accuracy
85% lettings fee satisfaction
Exeter Cowick StreetWe believe our office provides exactly what buyers and sellers want; local people with local knowledge second to none. In addition to our knowledge of the area, we believe we are the only agent to provide a whole team that is trained in both sales and lettings, which ...
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Exeter Cowick Street
We believe our office provides exactly what buyers and sellers want; local people with local knowledge second to none. In addition to our knowledge of the area, we believe we are the only agent to provide a whole team that is trained in both sales and lettings, which allows us to accommodate each of our customers needs and to be able to deliver the very best service. We welcome all people to get in contact and look forward to helping you buy, sell, let or rent your property.
We believe our office provides exactly what buyers and sellers want; local people with local knowledge second to none. In addition to our knowledge of the area, we believe we are the only agent to provide a whole team that is trained in both sales and lettings, which allows us to accommodate each of our customers needs and to be able to deliver the very best service. We welcome all people to get in contact and look forward to helping you buy, sell, let or rent your property.
Latest Reviews
31st Jan 2024
reviewed by 'Hollisgreen Enterprises'
29th Dec 2023
reviewed by 'Karen & Steve'
12th Jan 2023
reviewed by 'Marilyn Goddard'
14th Aug 2022
reviewed by 'Wiktor'
30th May 2022
reviewed by 'Sandra Harsant'
31st Jan 2022
reviewed by 'Ashley'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 98% | 99% | £28,500 | £2,400,000 |
| Lettings | 100% | 85% | £570 | £1,500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 29 | 0 | 42 | 1 | 230 | 1 | 145 | 0 | 10 | 0 |
Areas covered
- EX2
- Exeter
- EX4
- EX6
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
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Images & Videos
May 10,2017
May 10,2017
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I wanted to commend ALL staff at the Cowick Street branch. I had experience with Katie, Kirsty and Mia, and found all of them pleasant and friendly, but also clear, informative and supportive as/when needed and appropriate. My seeking experience was fraught with quite ...
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Comment on agent fees
I started on the percentage rate and ended with an auction fee. As I'd previously bought the house from the agents, the commission rate was reasonable. However as the online auction route was the ultimate outcome, I didn't pay a percentage of the sale but rather the fixed fee which is reasonable too.
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May 09,2017
May 09,2017
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I was absolutely delighted with all of the team at the Cowick Street branch at Bradleys. They made my house sale a smooth process and were able to put my mind at rest and sort out any of the issues that cropped up. I was ...
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Comment on agent fees
Competitive
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Apr 30,2017
Apr 30,2017
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Excellent service from all members of the team. We were kept fully informed all the way through the process. The whole team had a professional,courteous and pleasant manner at all times and were always on top of how the sale was progressing.
We had ...
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Comment on agent fees
Not the cheapest out there, but were well worth the money.
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Apr 25,2017
Apr 25,2017
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Kirsty was very helpful throughout the purchase process and always kept me up to date with progress. It was good to know that the whole team seemed fully informed and I was always able to speak to another team member if Kirsty was out of ...
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Apr 18,2017
Apr 18,2017
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Katie has been fantastic throughout the whole house selling process. Katie is knowledgeable and professional, her advice in purchasing my next property has been greatly appreciated. I would not hesitate to recommend Katie and her team (Mia and Kirsty) to anyone needing an estate agent ...
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Comment on agent fees
Competitive
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Apr 08,2017
Apr 08,2017
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KIrsty and Katie made my experience of buying and selling a property so easy. They are both dedicated to great customer service and are invested in their clients. They both went above and beyond to help me find our new home. I would like to ...
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Comment on agent fees
They are competitive and wor th every penny.
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Apr 04,2017
Apr 04,2017
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Great service from the start. Very good communicators. Would highly recommend. Genuinely nice people who are more than happy to go out of their way for you....
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Comment on agent fees
Very good
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Apr 01,2017
Apr 01,2017
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Highly professional and very genuinely friendly service from the word go. Lovely staff, making our search and move exciting. Thank you....
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Comment on agent fees
Fees not ridiculous, in total about £200 each.
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Mar 27,2017
Mar 27,2017
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Mia was very helpfull with my purchase
I was out of the U.k. And she did everything either through my daughter or by e mail with me which was fantastic.
Everyone I dealt with in the office was very proffessional and helpfull...
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N/a
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Mar 27,2017
Mar 27,2017
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A lot more helpful than my solicitor. Also kept me up to date more than my own side did. Thanks guys...
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Mar 20,2017
Mar 20,2017
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Kirsty was warm, positive, smiley and helpful. She went the extra mile to ensure our move went well by following up on our file and documents. Good luck going forward....
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Comment on agent fees
Good. Fees outlined from the start with no hidden extras.
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Mar 20,2017
Mar 20,2017
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Friendly and helpful very impressed with the service and very efficient, helped me with my referencing online as I do not have the internet....
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Comment on agent fees
Felt the referencing was a bit high
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Mar 18,2017
Mar 18,2017
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Good service all round. Kept us informed and made sure buyer was in a position to proceed. All now completed to satisfaction on both sides....
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Comment on agent fees
Reasonable.
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Mar 15,2017
Mar 15,2017
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Kate, Mia and Kirsty all provided good customer care when I sold and purchased a new Home through their office....
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Comment on agent fees
Good
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Mar 09,2017
Mar 09,2017
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Katie and Mia were very efficient and friendly throughout the process from our viewing through to moving in and always happy to answer any questions we had. One issue we had was that the move-in team(not Katie or Mia) had not informed our utility ...
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Comment on agent fees
Fees were a little higher than some we looked at but not the most expensive either.
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Mar 08,2017
Mar 08,2017
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Kirsty was approachable and professional when meeting me for my house viewing, she helped make the process very simple for myself being a first time buyer on my own. She helped answer all my questions and was very helpful throughout the whole process. Thank you...
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N/A
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Mar 03,2017
Mar 03,2017
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Very impressive team, sold my property for over the asking price within a week of marketing. Kirsty and Mia carried out 18 viewings between them over 5 days which meant we had multiple offers. From going on the market to completing the process took 8 weeks, they made ...
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Comment on agent fees
Worth every penny!.
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Mar 03,2017
Mar 03,2017
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I am extremely satisfied with the service provided. The process of viewing and then accepting a property was very efficient and professional. Was a pleasure doing business with Bradleys....
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Comment on agent fees
Fair
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Feb 27,2017
Feb 27,2017
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Thanks to the staff of Bradleys, I could find an apartment in Exeter with the quality that I wanted. I had arrived to UK two weeks ago, but they helped me answering all my doubts and showing me all the documents that I needed....
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Feb 25,2017
Feb 25,2017
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I rented a property in Exeter through Bradley's, the moving in and moving out process was seamless and the staff were very friendly and helpful. It was very easy to get in touch and they always respond quickly to e-mails....
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Jan 11,2017
Jan 11,2017
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Excellent agents. Went above and beyond to sell our property and to keep the chain moving. Cannot recommend highly enough!...
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Nov 28,2016
Nov 28,2016
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Katie and the St Thomas team were a pleasure to buy through. Katie had some challenging situations to deal with which she managed to handle politely and quickly. The sale going through was thanks to her mediating and chasing...
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Nov 23,2016
Nov 23,2016
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Very pleased with the customer service provided by Katie and Mia.
They were both pro-active in their approach to obtaining a buyer for the property and were also extremely informative following on from viewings which they had carried out with prospective buyers.
I would have ...
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Comment on agent fees
Agents fees were sensibly priced and in line with other agents in the locality.
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Nov 22,2016
Nov 22,2016
1
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I knew as soon as Katie and Mia walked through my door that they were going to sell my house, they were going to sell it well and they were going to sell it quickly. That's exactly what they did. We had got a couple ...
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Comment on agent fees
Fees were competitive
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Nov 02,2016
Nov 02,2016
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I was extremely happy with the way the team at Bradleys in St Thomas made the purchase of our first home so easy. Right from the start we had great line of communication and it was always professional yet friendly. Any problem or worry was ...
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Oct 28,2016
Oct 28,2016
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A very good all round service, however a couple of errors were made hence the 4 stars and not 5.
Would recommend Bradley's to others and indeed use again, the initial contact through professional photography and marketing undoubtedly supported the sale of the property....
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Oct 27,2016
Oct 27,2016
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We were very pleased with the service provided in finding tenants for our property and both Katie and Mia were most helpful....
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Comment on agent fees
Good
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Oct 27,2016
Oct 27,2016
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From the moment Katie viewed the property to the moment it was sold, she made it a very easy process. She did all the hard work, kept us informed and was friendly and professional throughout. Would definitely use and recommend Bradley's again. Thank you Katie!...
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Comment on agent fees
Very competitive
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Oct 20,2016
Oct 20,2016
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Thanks to Katie and her team, we have got our flat in Exeter. Their patience and professional skills made our search less demanding....
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Oct 07,2016
Oct 07,2016
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Extremely professional team who are always courteous and efficient. Katie Ball has a wealth of knowledge in her field, she works tirelessly and is prepared to go the extra mile to achieve a sale, no matter how difficult the circumstances....
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Bradleys is a Member of The Property Ombudsman's Scheme and aims to provide the highest standards of service to all our Customers. To ensure that your interests are safeguarded, an Internal Complaints Procedure has been implemented. This provides for the matter to be dealt with internally by the Office Manager or the Department Head. In the event that we are not able to deal with the matter to our mutual satisfaction after following our Internal Complaints Procedure you may refer your complaint in writing to the Property Ombudsman.
If you believe you have a complaint, please write in the first instance to the Office Manager or the Department Head at the address of the relevant office.
Your complaint will be acknowledged within 3 working days, investigated thoroughly in accordance with the established in-house Procedures, and a reply sent to you within 21 working days of receipt of your letter.
If you are not satisfied with the outcome of the initial investigation, you are provided with a further opportunity to have the complaint reviewed by our Managing Director at the address given below:
Mr Chris Baxter MNAEA
Bradleys Group Head Office
7 Stevenstone Road
Exmouth
Devon
EX8 2EP
Last updated at 9:48 AM 22/07/2016 by mia ramsden
If you believe you have a complaint, please write in the first instance to the Office Manager or the Department Head at the address of the relevant office.
Your complaint will be acknowledged within 3 working days, investigated thoroughly in accordance with the established in-house Procedures, and a reply sent to you within 21 working days of receipt of your letter.
If you are not satisfied with the outcome of the initial investigation, you are provided with a further opportunity to have the complaint reviewed by our Managing Director at the address given below:
Mr Chris Baxter MNAEA
Bradleys Group Head Office
7 Stevenstone Road
Exmouth
Devon
EX8 2EP
