98% sales valuation accuracy
99% sales fee satisfaction
100% lettings valuation accuracy
85% lettings fee satisfaction
Exeter Cowick StreetWe believe our office provides exactly what buyers and sellers want; local people with local knowledge second to none. In addition to our knowledge of the area, we believe we are the only agent to provide a whole team that is trained in both sales and lettings, which ...
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Exeter Cowick Street
We believe our office provides exactly what buyers and sellers want; local people with local knowledge second to none. In addition to our knowledge of the area, we believe we are the only agent to provide a whole team that is trained in both sales and lettings, which allows us to accommodate each of our customers needs and to be able to deliver the very best service. We welcome all people to get in contact and look forward to helping you buy, sell, let or rent your property.
We believe our office provides exactly what buyers and sellers want; local people with local knowledge second to none. In addition to our knowledge of the area, we believe we are the only agent to provide a whole team that is trained in both sales and lettings, which allows us to accommodate each of our customers needs and to be able to deliver the very best service. We welcome all people to get in contact and look forward to helping you buy, sell, let or rent your property.
Latest Reviews
31st Jan 2024
reviewed by 'Hollisgreen Enterprises'
29th Dec 2023
reviewed by 'Karen & Steve'
12th Jan 2023
reviewed by 'Marilyn Goddard'
14th Aug 2022
reviewed by 'Wiktor'
30th May 2022
reviewed by 'Sandra Harsant'
31st Jan 2022
reviewed by 'Ashley'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 98% | 99% | £28,500 | £2,400,000 |
| Lettings | 100% | 85% | £570 | £1,500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 29 | 0 | 42 | 1 | 230 | 1 | 145 | 0 | 10 | 0 |
Areas covered
- EX2
- Exeter
- EX4
- EX6
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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“All staff at Bradleys were very helpful , very efficient,and went above and beyond to help us with our move...”
Jan 25,2019
Jan 25,2019
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From the word Go all the Bradleys team were there to help and to guide if we needed help or didn't understand something, the whole process from start to finish was so easy for us , very quick sell and purchase and for that we would ...
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Comment on agent fees
Good all inclusive package
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Jan 21,2019
Jan 21,2019
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Very professional team nothing too much trouble. They always keep in touch with a phone call and then confirm with an email which in my opinion is the best way....
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Comment on agent fees
Fees about right for the service you receive
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Jan 14,2019
Jan 14,2019
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Katie and Christian are great team . Very friendly and polite , with short notice arranged viewing the house for us and been very patient with us . We are very please
Many thanks for all your help
Definitely recommend them to our friends and family...
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Jan 10,2019
Jan 10,2019
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From start to finish Bradley's were excellent. Always keeping me informed in a professional and personal way. Nothing was too much trouble for them. It made a difficult experience easy and I would highly recommend them. Excellent service....
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Comment on agent fees
The agents fees were very reasonable.
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Jan 08,2019
Jan 08,2019
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The team of Bradleys St Thomas have been brilliant from start to finish. Would highly recommend their services. They have been totally professional and courteous through out the transaction of my property....
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Comment on agent fees
Good
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Jan 08,2019
Jan 08,2019
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All the staff were easy to deal with, reliable, realistic and not pushy. They got round difficulties and were always prompt to act. They worked hard for us, to achieve a satisfactory sale. We were very pleased with the service we received....
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Comment on agent fees
Value for money.
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Dec 11,2018
Dec 11,2018
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Sold my property within a fortnight with very little hassle' both katie and Kirsty always greeted me with a smile when ever I went to the office, most important got me the price I wanted, great....
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Comment on agent fees
agents fees are much of a muchness but was what I expected and agreed to.
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Nov 19,2018
Nov 19,2018
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We were very pleased with that Agency, they advised us how to prepare the house for being placed on the market, arranged everything so quickly and in effect it sold within the week. They were extremly helpful finishing the dates and ensuring we were up ...
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Comment on agent fees
Have no comparison across market, but seems proportionate.
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Nov 16,2018
Nov 16,2018
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Sale agreed our house extremely quickly for a very good price and then managed the sale through to exchange of contracts....
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Comment on agent fees
Very happy with the fees; they earned every penny.
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Nov 12,2018
Nov 12,2018
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We used Bradleys for our Purchase. The staff were always friendly and helpful and kept us up to date on the progress of the chain....
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Comment on agent fees
N.A
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Nov 11,2018
Nov 11,2018
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I am writing a review which I wouldn't normally do because of the truly excellent service of Bradleys estate agents in Cowick Street Exeter.
I am a developer builder and use a great many agents and very few if any have come up to the ...
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Comment on agent fees
Very good
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Nov 04,2018
Nov 04,2018
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We recently used Bradleys Cowick Street for sale and purchase, the service was excellent. They managed all our viewings and kept us informed re feedback regarding the viewing, we sold and found a property on their books to purchase.
the whole process was very good & ...
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Comment on agent fees
good
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Oct 26,2018
Oct 26,2018
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Kate and Kirsty have been absolutely brilliant to deal with, after some bad experiences purchasing other properties they really put my mind at ease with this purchase and would recommend using them to friends and family. Thanks again...
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Na
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Oct 22,2018
Oct 22,2018
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All the team acted in a professional, friendly and positive manner. Nothing is too much trouble for them. I have used this branch before and will certainly do so again...
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Comment on agent fees
Acceptable
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Oct 22, 2018
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I meant to give this review 5 stars. Can you change it fir me please ...
Oct 20,2018
Oct 20,2018
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Excellent service from beginning to end from both Bradleys and Ashfords Solicitors who Bradleys recommended we use. Extremely efficient service from both companies....
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Comment on agent fees
Reasonable.
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Oct 17,2018
Oct 17,2018
1
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I found Katie and her team to be very professional in all aspects of selling my property. Nothing was too much trouble. I was kept informed and updated all the time. I will definately recommend Bradleys Estate Agents to all my friends! Thank you all ...
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Comment on agent fees
I found Bradleys fees to be very competitive and offered good value for money
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Oct 09,2018
Oct 09,2018
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From start to finish Katie Ball handled the purchase of our property professionally and efficiently. She always kept us updated on the progress and went the extra mile to sort things when there were a few hickups along the way. We would definitely use Bradley's ...
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Oct 08,2018
Oct 08,2018
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I have recently sold my home through the Cowick Street branch and from my initial meeting with Kate I knew I was in safe hands. My initial buyer pulled out and both Kate and Kirsty were very proactive in getting me back on the market ...
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Comment on agent fees
The proposed fee I think is too high however I negotiated a more reasonable fee.
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Sep 17,2018
Sep 17,2018
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All the staff at this branch have been a great help through the selling of my home can't thank them enough they are really friendly all the while being professional I would definitely recommend bradleys...
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Comment on agent fees
Very good
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Sep 01,2018
Sep 01,2018
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I have had dealings with both Katie and Kirsty and I have always found both ladies polite, professional, personable and efficient.
I would really rate them for their overall service and a special mention to Katie whom I have had a lot of dealings with ...
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“Katie, Kirsty, and not least Chris were professional , courteous, and incredibly helpful from the start....”
Aug 29,2018
Aug 29,2018
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All of the staff at the Cowick Street branch have been terrific right from the start of selling my house , and then not at all phases by my adding an unexpected buying process too. Every step of the way they have been by far the ...
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Comment on agent fees
The fees are pretty standard compared to other agents. I think the % is fair .
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Aug 29,2018
Aug 29,2018
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Very professional service, quick appointments & informed staff obviously well researched and had answers to all questions plus had relevant paperwork to hand, follow up emails very prompt. It's very refreshing to work with an understanding and organized team ....
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Comment on agent fees
Good
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Aug 23,2018
Aug 23,2018
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Bradleys are the worst lettings agent I have ever had the misfortune of using.
They have so many teams in so many offices, and are completely unable to communicate internally, everything takes forever for them to sort....
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Comment on agent fees
Bradleys fees are amongst the highest I have seen - beware the £120 check out fee.
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Aug 29, 2018
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We are sorry you feel that way, we are ARLA registered and make sure we abide by their guidelines. All of our fees are highlighted before a tenancy agreement is drawn up and this was presented to you on the application form which you signed before the referencing started. ...
Aug 20,2018
Aug 20,2018
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I use bradleys to let my properties . Kirsty and Katie are always very professional and happy to help and provide advice on lettings. They are reliable, friendly and a pleasure to deal with...
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Comment on agent fees
Fees are very reasonable
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Aug 19,2018
Aug 19,2018
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Very friendly staff. They were able to assist with any questions that we had and made the process of moving into the property extremely quick and simple. Would highly recommend!...
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Comment on agent fees
Agent's fees were suitable
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Aug 18,2018
Aug 18,2018
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Would highly recommend Bradleys who have given an efficient, friendly and personal service. Katie has been particularly helpful, a lovely lady. A smooth transaction from start to finish. Thank you Bradleys....
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Comment on agent fees
Good
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Aug 17,2018
Aug 17,2018
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All dealings with this agent have been very positive, and huge thanks to Kate and her team at the Cowick Street office who have provided great service from the outset, and done a excellent job of keeping me informed at every step of the process, ...
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Comment on agent fees
Seems reasonable and is in line with other agents in this area.
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Aug 15,2018
Aug 15,2018
2
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After viewing many houses with Christian and Kate, we finally got our new family home to rent. Very patient, very helpful, an all round good experience from what is a very stressful task when looking for another house to live in. Would highly recommend this ...
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Comment on agent fees
Average
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Aug 14,2018
Aug 14,2018
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Our first time selling a house. Kirsty came to value and explained everything very clearly. Once we got the ball rolling, both Kirsty and Katie were very helpful throughout the process. Really quick to respond to any questions. Would recommend this branch of Bradleys to ...
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Comment on agent fees
Seem reasonable and competitive
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Aug 11,2018
Aug 11,2018
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Received excellent service from Katie and her team at Bradleys Cowick Street. Very well prepared first meeting from Katie who had all necessary paperwork/information needed for the property listing.
Communication was excellent from both Kirsty and Chris throughout the sale, which did take a ...
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Comment on agent fees
Price comparative with other agents fees.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Bradleys is a Member of The Property Ombudsman's Scheme and aims to provide the highest standards of service to all our Customers. To ensure that your interests are safeguarded, an Internal Complaints Procedure has been implemented. This provides for the matter to be dealt with internally by the Office Manager or the Department Head. In the event that we are not able to deal with the matter to our mutual satisfaction after following our Internal Complaints Procedure you may refer your complaint in writing to the Property Ombudsman.
If you believe you have a complaint, please write in the first instance to the Office Manager or the Department Head at the address of the relevant office.
Your complaint will be acknowledged within 3 working days, investigated thoroughly in accordance with the established in-house Procedures, and a reply sent to you within 21 working days of receipt of your letter.
If you are not satisfied with the outcome of the initial investigation, you are provided with a further opportunity to have the complaint reviewed by our Managing Director at the address given below:
Mr Chris Baxter MNAEA
Bradleys Group Head Office
7 Stevenstone Road
Exmouth
Devon
EX8 2EP
Last updated at 9:48 AM 22/07/2016 by mia ramsden
If you believe you have a complaint, please write in the first instance to the Office Manager or the Department Head at the address of the relevant office.
Your complaint will be acknowledged within 3 working days, investigated thoroughly in accordance with the established in-house Procedures, and a reply sent to you within 21 working days of receipt of your letter.
If you are not satisfied with the outcome of the initial investigation, you are provided with a further opportunity to have the complaint reviewed by our Managing Director at the address given below:
Mr Chris Baxter MNAEA
Bradleys Group Head Office
7 Stevenstone Road
Exmouth
Devon
EX8 2EP
