98% sales valuation accuracy
99% sales fee satisfaction
100% lettings valuation accuracy
85% lettings fee satisfaction
Exeter Cowick StreetWe believe our office provides exactly what buyers and sellers want; local people with local knowledge second to none. In addition to our knowledge of the area, we believe we are the only agent to provide a whole team that is trained in both sales and lettings, which ...
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Exeter Cowick Street
We believe our office provides exactly what buyers and sellers want; local people with local knowledge second to none. In addition to our knowledge of the area, we believe we are the only agent to provide a whole team that is trained in both sales and lettings, which allows us to accommodate each of our customers needs and to be able to deliver the very best service. We welcome all people to get in contact and look forward to helping you buy, sell, let or rent your property.
We believe our office provides exactly what buyers and sellers want; local people with local knowledge second to none. In addition to our knowledge of the area, we believe we are the only agent to provide a whole team that is trained in both sales and lettings, which allows us to accommodate each of our customers needs and to be able to deliver the very best service. We welcome all people to get in contact and look forward to helping you buy, sell, let or rent your property.
Latest Reviews
31st Jan 2024
reviewed by 'Hollisgreen Enterprises'
29th Dec 2023
reviewed by 'Karen & Steve'
12th Jan 2023
reviewed by 'Marilyn Goddard'
14th Aug 2022
reviewed by 'Wiktor'
30th May 2022
reviewed by 'Sandra Harsant'
31st Jan 2022
reviewed by 'Ashley'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 98% | 99% | £28,500 | £2,400,000 |
| Lettings | 100% | 85% | £570 | £1,500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 29 | 0 | 42 | 1 | 230 | 1 | 145 | 0 | 10 | 0 |
Areas covered
- EX2
- Exeter
- EX4
- EX6
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
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Mar 07,2016
Mar 07,2016
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Right from the start Katie was extremely helpful and knowledgeable. She gave us confidence that we were dealing with a professional concern with bags of local expertise. Connor administered most of the viewings and kept us in touch with feedback from potential buyers. Although not ...
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Comment on agent fees
Not seen the bill yet but we were happy that the percentage quoted was competitive.
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Feb 29,2016
Feb 29,2016
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We recently purchased a property through Bradleys, and Katie and team were helpful from start to finish, we had a number of queries and also went back to the property on a number of occasions through the buying process, and Katie was always helpful, very ...
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Feb 20,2016
Feb 20,2016
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Thank you so much Katie after being listed with Underhills, who after about a year had had no luck whatsoever selling with six buyers backing out we decided to go with Bradleys, the sale being overseen by Katie who was absolutely brilliant and sold our ...
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Comment on agent fees
Good you get what you pay for no issues
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Feb 12,2016
Feb 12,2016
1
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As always,excellent and friendly service,never any
Trouble to organise appointments etc.
Would and have recommended to friends and relatives.
This is what all agents should be like and I know as we have moved about 14 times....
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Comment on agent fees
Fair
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Feb 12,2016
Feb 12,2016
1
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We were really impressed with Bradleys and would be happy to use them ourselves to sell the property in the future. A smooth professional service. Very helpful in arranging follow up viewings....
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Feb 11,2016
Feb 11,2016
1
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Despite the bureaucracy issues I had with my lender, they managed to keep it smooth and easy. They are a really friendly staff, always happy to help....
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Feb 06,2016
Feb 06,2016
1
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Bought a property via Bradleys. Apart from a small issue trying to initially view the property in question they were excellent. Prompt responses to queries. Katie in particular did a lot of chasing when upward chain caused a lot of problems. Generally very positive experience ...
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Feb 03,2016
Feb 03,2016
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Connor gave exceptional customer service, was very helpful and made this whole process easy. Stayed in contact throughout.
Thank you...
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Comment on agent fees
good
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Feb 01,2016
Feb 01,2016
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I chose Bradleys to sell a property for a relative. Living 3 hours drive away, I needed to have complete confidence in them to handle marketing, viewings and to deal with any technical issues. From the first meeting with Katie, I had this confidence and subsequent ...
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Comment on agent fees
Fair and reasonable.
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Jan 29,2016
Jan 29,2016
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I would highly recommend the Cowick Street office. I found that Connor answered the phones promptly was always willing to sort out problems and pass on messages.
Katie the manager supported me through what could have been a very difficult purchase. She was quick to ...
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Comment on agent fees
Not applicable
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Jan 25,2016
Jan 25,2016
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I found Katy to be very helpful and professional throughout my transaction particularly as my seller's solicitors were very slow to respond and she was chasing them on a regular basis. My solicitor also found her to be very helpful and professional throughout the transaction....
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Comment on agent fees
I was the purchaser so the seller paid any relative fee
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Jan 20,2016
Jan 20,2016
1
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The whole process was in threat of taking longer than I wanted. Admittedly, there was certain parts of the process I didn't fully understand and felt could be achieved better and more efficiently but had it not been for Connor, who went above and beyond ...
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Comment on agent fees
Not 100% sure what I actually paid for! I did a lot of the chasing with not all calls returned. The detail of what this covered was not explained. Have answered "no" to the question below as got no other grounds to go on, it was just an item on my invoice.
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Dec 30,2015
Dec 30,2015
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A very professional and friendly service from start to finish. It was recommeded that we use the online auction method due to the condition of the property. This was certainly the correct method for us as the eventual selling price that we acheived as beyond ...
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Dec 21,2015
Dec 21,2015
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Bradley's were responsible for our house sale and onward purchase. Katie and Mia kept us informed at every stage. Things started to drag on and they were instrumental on getting the process finalised. Would recommend Bradley's....
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Dec 17,2015
Dec 17,2015
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We were delighted with the service received and the speed of the sale. Equally impressive was the communication from the team, keeping us updated all the way through the process.
Great job.
Thanks...
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Dec 17,2015
Dec 17,2015
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The Bradleys team were professional and helpful in all interactions I had with them. Their excellent communication ensured that I was always kept abreast of where we were in the process....
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Dec 16,2015
Dec 16,2015
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We recently purchased house with Bradkeys. The service they gave was excellent. They were flexible when arranging viewings. We were also really impressed with the support given to us to iron out details in the purchase agreement. The Branch manager, Katie went above and beyond ...
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Dec 11,2015
Dec 11,2015
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We have just exchanged contracts and initially chose Bradleys St Thomas branch because we bought the same property from them 2 years ago. At that time we found the whole team to be friendly, helpful and informative regarding any issues raised, with great communication skills all ...
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Dec 04,2015
Dec 04,2015
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Always very responsive and professional. Know the local market really well. Chased up the relevant parties immediately as the sale was progressing to make sure it progressed at good speed and to all parties satisfaction....
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Dec 03,2015
Dec 03,2015
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Katie was our primary contact. She did an excellent job in valuing the property, producing a great sales brochure, and generally marketing the property.
Once we had a buyer she continued to keep all parties regularily updated on the progress and where possible managed to ...
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Nov 26,2015
Nov 26,2015
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I recently bought a property through Bradley's Cowick Street branch and was very impressed with the service we received from the manager Katie Ball who was professional at all times, communicated with me thoroughly and was 100% dedicated to seeing the sale go through as quickly ...
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Nov 11,2015
Nov 11,2015
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Katie & Mia were honest,realistic & always supportive. They remained positive even when my 1st buyer dropped out through no fault of theirs. A good sense of humour helped too & the entire process was relatively painless. Highly recommended....
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Nov 09,2015
Nov 09,2015
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Easy to deal with, looked after us brilliantly always returning calls and keeping us up to date on how our sale was progressing. The whole process was much easier than I expected it to be....
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Nov 08,2015
Nov 08,2015
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We found Katie and Mia polite and helpful from the outset, full of practical advice, and both were very flexible and accommodating with appointments. We always received very prompt answers and actions to any of our queries, and their 'Sales Progression' service was invaluable to ...
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Comment on agent fees
Fees seemed fairly standard in comparison with most other local agents.
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Nov 08,2015
Nov 08,2015
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The whole purchasing process was very competently handle by Katie and Mia. Many thanks to everyone at Bradleys on Cowick Street....
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Nov 07,2015
Nov 07,2015
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I received excellent guidance in finding a house in the St Thomas area of Exeter. All my viewings were assisted by polite and knowledgable staff who put themselves out to find properties I would like. They answered my queries about different properties, or put themselves ...
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Oct 29,2015
Oct 29,2015
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Dealings with Bradley's and in particular Conor were simple and to the point and always very polite. The process was easy and great customer service. Would use again when looking for property to rent. Always got back to me as soon as possible...
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Oct 27,2015
Oct 27,2015
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The communication was regular and quick. Any queries were dealt with very quickly and Katie was always polite! I would use Bradley's again...
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Oct 26,2015
Oct 26,2015
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Bradleys St Thomas were extremely helpful to me when I sold my property. The valuation was arranged quickly and Kate gave a wide range of information about the property market in my area meaning I could maximise the value of the sale. Throughout the sale ...
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Oct 22,2015
Oct 22,2015
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Bradleys were our vendor's estate agents and kept us really well informed through-out the whole process of buying....
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Comment on agent fees
The fees were paid by the vendor.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Bradleys is a Member of The Property Ombudsman's Scheme and aims to provide the highest standards of service to all our Customers. To ensure that your interests are safeguarded, an Internal Complaints Procedure has been implemented. This provides for the matter to be dealt with internally by the Office Manager or the Department Head. In the event that we are not able to deal with the matter to our mutual satisfaction after following our Internal Complaints Procedure you may refer your complaint in writing to the Property Ombudsman.
If you believe you have a complaint, please write in the first instance to the Office Manager or the Department Head at the address of the relevant office.
Your complaint will be acknowledged within 3 working days, investigated thoroughly in accordance with the established in-house Procedures, and a reply sent to you within 21 working days of receipt of your letter.
If you are not satisfied with the outcome of the initial investigation, you are provided with a further opportunity to have the complaint reviewed by our Managing Director at the address given below:
Mr Chris Baxter MNAEA
Bradleys Group Head Office
7 Stevenstone Road
Exmouth
Devon
EX8 2EP
Last updated at 9:48 AM 22/07/2016 by mia ramsden
If you believe you have a complaint, please write in the first instance to the Office Manager or the Department Head at the address of the relevant office.
Your complaint will be acknowledged within 3 working days, investigated thoroughly in accordance with the established in-house Procedures, and a reply sent to you within 21 working days of receipt of your letter.
If you are not satisfied with the outcome of the initial investigation, you are provided with a further opportunity to have the complaint reviewed by our Managing Director at the address given below:
Mr Chris Baxter MNAEA
Bradleys Group Head Office
7 Stevenstone Road
Exmouth
Devon
EX8 2EP
