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    CRAIG JACKSON
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    Kathleen Milne
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    gemma denvir
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    Michelle Palmer
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    Katie McGill
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    Katie Miller
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    Karen Ozkan
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    Victoria Sutton
No description available.
Acorn - New Homes

54 Sydenham Road Sydenham, London
Greater London
SE26 5QF

020 8776 7070

Oct 14,2015
Minithumbdown
By:
Oct 14,2015
0 people found
this helpful
Lack of correspondence. Never received response to my email queries. Unavailable or inflexible in terms of booking viewings following the vendor's acceptance of my offer to buy the property. I would never use this agency to sell or buy a property again. Incredible low standards of service and very unfriendly and unpleasant....
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What agent could do to change your mind?
Answer to queries quickly and efficiently.
Was this helpful? Yes
Oct 17,2014
Minithumbdown
By:
Oct 17,2014
0 people found
this helpful
Misplaced my keys when showing prospective tenants around so I had to carry out a couple of the viewings at short notice; didnt keep a record of the keys when they found then; didnt let me know for 4 days that the heating wasnt working; didnt respond when I arranged a plumber then again they realised they'd given their set of keys to the tenant so couldnt gain access. Do not bother replying to emails, I feel as though I am paying them to manage the property but I'm doing it myself. Not impressed...
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What agent could do to change your mind?
Simply doing the job they are being paid to do would be a great start
Was this helpful? Yes
Dec 05,2012
Minithumbup
By:
Dec 05,2012
1 people found
this helpful
Accorn was very effcient at letting my property. However I enountered a few issues in the management of the property. Issues were gaps in the communication, high turnover of property managers (had 4 in 1 year!) and slow turn around. But I have to say that at the end the job was done, it just took too much effort from my end to get there. My current property manager is much better than previous one I just hope I will keep her a little while longer!...
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Was this helpful? Yes
Aug 18,2011
Minithumbdown
By:
Aug 18,2011
4 people found
this helpful
Acorn is by far the worst letting agent I have ever dealt with. I had been looking for a one bedroom flat to rent in southeast London and registered with Acorn. I was quickly contacted by agents from three different branches, which I thought was a good sign. They called me, made me repeat everything that I had already filled out on my initial contact form, and then emailed me some properties that I'd already seen on their website and that weren't what I'd just told them I was looking for. In...
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Was this helpful? Yes
Jul 21,2011
Minithumbdown
By:
Jul 21,2011
4 people found
this helpful
I was totally disgusted by Acorn's attitude towards me as a tenant - they were slow in communicating repairs e.g. hole in my kitchen floor, ceiling below collapsed, bathroom ceiling came apart and these where the people trying to blame it on the landlord. I had to call the police on a guy named Max in customer service there as I was getting calls practically everyday for viewings and thats when the phones stopped. They told the land lord I had already moved out with no consideration for me as ...
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Was this helpful? Yes
Jun 04,2010
Minithumbup
By:
Jun 04,2010
2 people found
this helpful
Just completely and utterly awful in a nutshell.. Fantastic at finding as somewhere to live and taking our money but now its time for us to leave they're arranging viewings at all different times of the day and even on a friday night at 7pm! When questioned they become rude and aggressive and demand keys to let themselves in when I stated I wasn't too comfortable with this as we were still paying tenants she stated I'll talk to the landlord then and get them cut anyway. So rude....
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Was this helpful? Yes
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £310,000
  • Max: £310,000

Letting
  • Min: £0
  • Max: £0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
1 1 1 1 0 0 0 1 0 1
CRAIG JACKSON - upload your photo CRAIG JACKSON
2 reviews

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Kathleen Milne - no image available Kathleen Milne
property manager
8 reviews

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gemma denvir - upload your photo gemma denvir
3 reviews

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Michelle Palmer - upload your photo Michelle Palmer
4 reviews

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Katie McGill - upload your photo Katie McGill
2 reviews

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Katie Miller - upload your photo Katie Miller
2 reviews

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Karen Ozkan - upload your photo Karen Ozkan
1 reviews

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Victoria Sutton - upload your photo Victoria Sutton
1 reviews

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