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Latest Reviews
24th Jan 2024
reviewed by 'Disgruntled customer'
7th Jul 2021
reviewed by 'Joan Robertson'
28th Jan 2020
reviewed by 'Kirsty'
1st May 2019
reviewed by 'MrRex'
Opening Hours
Address
Ross & Liddell
6 Clifton Terrace
Edinburgh
City of Edinburgh
EH12 5DR
0131 346 8989
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 6 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
Overall
Overall
Latest Properties
No Properties
Jan 24,2024
Jan 24,2024
2
people found
this helpful
this helpful
Absolutely hopeless company.
Their recent change from property managers to centralised repair teams has compounded the already rubbish service to a new low level. Outstanding issues and questions on energy savings, repairs, garden maintenance and billing concerns go unanswered. emails consistently get lost in their ...
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Oct 20,2022
Oct 20,2022
7
people found
this helpful
this helpful
Without question the laziest most incompetent bunch of lying individuals you could ever have the misfortune of dealing with. Were it possible to award 0-stars I would. My only piece of advice if you are unfortunate enough to live on a development cursed by their ...
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Dec 13,2021
Dec 13,2021
3
people found
this helpful
this helpful
An absolutely atrocious company. £60 per month but what for?? You call them to assist in resolving an issue and continue to charge you extra. But to get the issue solved/fixed you have to go through hours of calls with dreadful customer service along with ...
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Jul 07,2021
Jul 07,2021
9
people found
this helpful
this helpful
Beware underhand tactics! Ross and Liddell are the factors at our new build estate. We had received a first reminder for payment of fees owed. Having paid in full on 25/6, imagine my surprise when I am notified that we have been charged a late payment ...
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Jan 28,2020
Jan 28,2020
13
people found
this helpful
this helpful
I have never dealt with such an incompetent bunch of people in my life.
We've had numerous 'Account Managers' over the 3 years we've lived here and not once have any of them bothered to call back when we have left legitimate queries. They could not ...
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May 01,2019
May 01,2019
10
people found
this helpful
this helpful
There really isn't anything good to say about these people.
If you want to make good money easily ....set up as a factor. You can basically be as shoddy as you like, do the bare minimum and unless there's a residents committee you're accountable to ...
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Comment on agent fees
Offensive given what they say they do and actually don't
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May 21, 2019
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(1)
R and L factor our estate. They have been robbing us for years. Be good for estates to get together and fight them ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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