View all comments (1) Hello Eilidh Thank you for taking the time to share your experience with us; we're thrilled that the process flowed seamlessly for you and that you're settling into your new home. Thanks too for highlighting the work of our colleague, John. It really is appreciated. Best wishes to you in your new home. Kind regards Touchstone ...

View all comments (1) Hi Stanley Thank you. We're delighted to hear that your recent experience with Touchstone was a positive one; it's good to know that you found our team professional and customer-friendly during your recent contact. Best wishes to you in your new home. Kind regards Touchstone ...

View all comments (1) Hi Garaidh We're delighted to hear that your experience with Touchstone has been a positive one. Thank you for your wonderful feedback for our colleague, John. It's good to know that with John's guidance you felt supported throughout this busy and often stressful time. We hope that you are settling well in your new home. Best wishes Touchstone ...

View all comments (1) Hi Anton We're happy to hear that you found our application and move-in processes straightforward. We appreciate your feedback regarding our colleague, John. It's wonderful to hear that John provided you with friendly and professional guidance during your recent move, he'll be delighted with your comments. Thank you. Best wishes to you in your new home. Kind regards Touchstone ...

View all comments (1) Hi Heather We are so happy to hear that our colleague John was able to guide you though the process to move-in smoothly. Thank you for sharing your experience with us. Best wishes to you in your new home. Kind regards Touchstone ...

View all comments (1) Hi Ryley Hearing that you had such a positive experience with Touchstone makes us very happy. Thank you for taking the time to recognise the hard work of our colleague John. It's good to know that you found John courteous and supportive whilst guiding you through the application and move-in process, so thank you. Best wishes to you in your new home. Kind regards Touchstone ...

View all comments (1) Hi Karina We appreciate you sharing your experience with us. We are pleased to hear that with Billie's assistance you are happy in your new home. Thanks again. Kind regards Touchstone ...

View all comments (1) Hi Beth We are pleased to hear that our colleague John was able to guide you through the application process to move-in quickly and efficiently. We'll be sure to pass on your kind words to John, thank you. Best wishes to you in your new home. Kind regards Touchstone ...

View all comments (1) Hi Norbert Thank you for your review and your recommendation; we appreciate the time spent on this. We're pleased to hear that you found our colleague, Paige, to be helpful and responsive; this is exactly what Paige aims for! Best wishes Touchstone ...

View all comments (1) Hello Thank you taking the time to leave a review for us and for tagging our colleague Ivana. It's fantastic to hear that you're pleased with both our service and the property ? Best wishes. Touchstone ...

View all comments (1) Hello Mad Thank you for your post; we're pleased to hear that everything is going well. Just to confirm, your message was forwarded to our colleague Billie, and we understand she is now in contact about the clothes line. Kind regards Penny ...

View all comments (1) Hi Katie We're happy to hear that you've had a good first year in your Touchstone home. It's wonderful to hear that your property manager, John, has been attentive and that you feel supported by someone willing to assist with any queries; he'll be pleased with your feedback ?. Looking forward to more of the same in the coming year. Best wishes Touchstone ...

View all comments (1) Hi Marcello We're glad to hear that your Touchstone experience has always been positive, and we appreciate you sharing your feedback with us. Also, it's wonderful to hear that Billie is on the case and has resolved some outstanding queries for you; she'll appreciate your feedback. Thank you. Best wishes. Touchstone ...

View all comments (1) Hi Monica Thank you for your warm commendation of our services, it's lovely to see. Thanks too for tagging our colleague, Billie, into your review; we really appreciate it. It is wonderful to hear that you feel supported by your property manager Billie and the wider team, and that any queries have been dealt with promptly. Best wishes Touchstone ...

View all comments (1) Hello Ogunnaike Thank you for providing feedback. We're sorry that second time around things haven't been as smooth for you as we would have liked. We realise you have already raised this with the team, but please contact us at [email protected] with the Ref: allAgents - repairs, as well as details of your tenancy and any ongoing issues, so that we can look into it further and deal with these matters for you. We look forward to hearing from you. Kind regards Touchstone ...

View all comments (1) Hi Greta Thank you for sharing your experience with us; we greatly appreciate it. Thanks too for tagging our colleague Billie into your review and for providing such wonderful feedback; she will be delighted ?. Best wishes Touchstone ...

View all comments (1) Hi Kaz Thank you for taking the time to review your Touchstone experience. It's wonderful to hear that you found our colleagues Billie and Lyndsay helpful; they'll appreciate your feedback. Thank you. Best wishes Touchstone ...

View all comments (1) Hi Muslimah Thank you for taking the time to provide a review of our services, and especially for tagging our colleague Billie into your review; it's much appreciated. Billie will be delighted with your feedback. Best wishes Touchstone ...

View all comments (1) Hi Hope What a lovely review; thank you. It's always great to hear such positive things about our colleagues; the Edinburgh team will really appreciate your feedback. Best wishes Touchstone ...

View all comments (1) Hi Daniel Thank you for sharing your experience with us; we greatly appreciate it. Thanks too for your feedback on our colleague, Billie. It's good to know that when dealing with sensitive situations, Billie can manage them with understanding and sensitivity. Best wishes Touchstone ...

View all comments (1) Hi Ernst Thank you for taking the time to provide your review and feedback about our colleague, Billie. We're pleased to hear you found her responsive and polite; Billie makes customer service a priority in all she does. Best wishes Touchstone ...

View all comments (1) Hi Taylor Thank you for taking the time to share your experience with us. We are pleased to hear that you found our procedures easy and that the move was stress-free for you. We appreciate you recognising the efforts of our colleague Krzysztof and the rest of the Edinburgh team, thank you. Best wishes to you in your new home. Kind regards Touchstone ...

View all comments (1) Hi Kyle Thank you for sharing your experience with Touchstone's Edinburgh office; we greatly appreciate it. As a long-time customer, we're delighted to hear that you find us helpful and responsive. Thank you also for tagging our colleague Paige in your review, we'll be sure to let her know your feedback. Kind regards Touchstone ...

View all comments (1) Hi Sarah Thank you for sharing your recent experience with our colleague, Paige in the Edinburgh office. Paige has become a valued and respected member of the Touchstone team, and it's no surprise given her ability to keep our customers informed of developments in a pleasant and professional manner. We will pass on your comments to Paige; she will be delighted. Thank you. Kind regards Touchstone ...

View all comments (1) Hello Thank you for your wonderful feedback about our colleague, Paige. We're pleased that you found Paige helpful during your recent conversations and that our overall service has improved. We'll pass your feedback onto the Paige, she'll be thrilled. Kind regards Touchstone ...

View all comments (1) Hi Akinola We appreciate you sharing your fantastic feedback on our customer service; that you thought our service was top-notch and that our colleagues were quick to respond to any questions or requests has made our day! We also appreciate you tagging Paige, one of our colleagues, to your review; she will be pleased. Best wishes to you in your new home. Kind regards Touchstone ...

View all comments (1) Hi Richard Thank you for your feedback, we do appreciate it. Paige has become very popular among our customers since joining Touchstone, and it's easy to see why. Thank you for recognising Paige's efforts; she puts a lot of effort into assisting our customers while any issues are ongoing. Thank you for being a central point of contact for Paige onsite by reporting any issues that your fellow residents have pointed out with bins, landscaping, and so on; it makes matters run more smooth ...

View all comments (1) Hi Meg We appreciate you sharing your experience with us. Thank you for your kind words about our colleague, Paige. She is quickly becoming a firm favourite among our customers due to her professionalism and great communication skills. Coming from a long-time customer, we are delighted to hear that you are enjoying living in a Touchstone home ? Best wishes Touchstone ...

View all comments (1) Hi Linda We appreciate your time in reviewing Touchstone. We are sorry that prior to our colleague Paige becoming your property manager, you had some unresolved issues. We are happy to hear that with Paige's help, you feel supported and that these issues are now being investigated for you. Best wishes Touchstone ...