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    Sunday Oshikoya
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    Janine Gosden
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    Jacky Prince
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    Jonathan Field
About Us

Tenant Link has been letting in Southampton for over twenty years, we have a philosophy of always putting ourselves in the position of our customers. Which we believe has contributed to our success. We have a portfolio of over five hundred properties, from customers who benefit from our Full Management Service, to those who just want a contract correctly administered.

Our Customers

Through the last decade Tenant Link has let to students, professionals and companies. Successfully man
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Properties for sale
Properties for rent
Apr 28,2017
Minithumbup
Jonathan Field
Jacky Prince
By:
Apr 28,2017
0 people found
this helpful
I have worked with Tenant Link for two years now and have found them very professional and extremely helpful. The staff are very knowlegeable in their field and work hard on behalf of their Landlords and Tenants. I have used their services both for the rental and management of properties and for the purchase of a new propertry to add my portfolio and have been very pleased with their services on all fronts....
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Comment on agent fees
I think that the fees that I enjoy with Tenant Link for the management of my properties are very reasonable and extremely competitive in the letting market.
Was this helpful? Yes
Apr 28,2017
Minithumbup
Jonathan Field
By:
Apr 28,2017
0 people found
this helpful
The Management of Tenant Link have been looking after our properties for many years and i have found them :courteous , efficient and professional . wish them the best . Dr Sher M Khan...
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Comment on agent fees
good
Was this helpful? Yes
Apr 26,2017
Minithumbup
Jonathan Field
By:
Apr 26,2017
0 people found
this helpful
Jon was professional and informative he helped answer all of our questions efficiently. We would definitely recommended him friends and family....
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Comment on agent fees
Good
Was this helpful? Yes
Apr 26,2017
Minithumbup
Jonathan Field
By:
Apr 26,2017
0 people found
this helpful
I found Jon to be polite, attentive and efficient. He not only secured suitable accommodation for me but also contunues to communicate with me in terms of my long term property needs. Excellent service and a pleasure to conduct business with him....
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Comment on agent fees
Can not comment as first time of using agents.
Was this helpful? Yes
Apr 25,2017
Minithumbup
Jonathan Field
By:
Apr 25,2017
0 people found
this helpful
Tenant Link have provided excellent service managing the rental of our flat ( in Southampton) for 8 years. The have found good tenants who pay rent on time and look after property. They have attended to maintenance and repairs quickly and at reasonable cost. There has only been a few weeks of void periods and Tenant Link have provided statements which greatly helps completing tax returns...
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Comment on agent fees
Fees are reasonable
Was this helpful? Yes
Apr 25,2017
Minithumbup
Jonathan Field
By:
Apr 25,2017
0 people found
this helpful
I have been with tenant link for over 10 years and they have provided excellent professional service. I would recommend tenant link....
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Was this helpful? Yes
Apr 25,2017
Minithumbup
Jonathan Field
Janine Gosden
By:
Apr 25,2017
0 people found
this helpful
I have been a customer of Tenant Link for 15 years and am really happy with the service they provide. They are a reputable company and have found many tenants for my properties over the years. They always deal appropriately with the deposits they have collected for me....
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Comment on agent fees
Tenant Link fees are in line with what other agents charge.
Was this helpful? Yes
Apr 25,2017
Minithumbup
Jonathan Field
By:
Apr 25,2017
0 people found
this helpful
We have enjoyed working with Tenant Link and a number of their staff for many years. Recently our dealings on 2 properties have primarily been with Jonathan Field. We have found Jonathan to be extremely responsive and knowledgeable. During the purchase and preparation for letting process of our latest property, Jonathan was always quick at communicating with us and answering any queries that arose....
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Comment on agent fees
Good
Was this helpful? Yes
Apr 25,2017
Minithumbup
Jonathan Field
By:
Apr 25,2017
0 people found
this helpful
Jonathon was very helpful at each stage of the process; he gave us a comprehensive description of the house and was very honest with us. Moreover, he was happy to answer any questions we had and provided very good customer service....
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Comment on agent fees
Fees were quite expensive but the service provided was good so it was worthwhile.
Was this helpful? Yes
Apr 25,2017
Minithumbup
By:
Apr 25,2017
0 people found
this helpful
Mr Field is a very helpful agent who keeps us informed of issues and responds rapidly when required. His prompt and effective action resolves issues and we do not worry about our property being managed effectively....
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Comment on agent fees
Fees from the agency are reasonable
Was this helpful? Yes
Apr 25,2017
Minithumbup
Janine Gosden
By:
Apr 25,2017
1 people found
this helpful
I have been with Tenant Link for 14 years and have known Janine for many of those years. She has supported me in a very professional manner and has helped me enormously with all the issues that are faced as one of her landladys, absolute star! Vicki Hamlyn...
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Comment on agent fees
No issues
Was this helpful? Yes
Apr 24,2017
Minithumbup
Jonathan Field
By:
Apr 24,2017
0 people found
this helpful
Jonathan came out to host a viewing at a house with less than an hour's notice. Knowledgeable about the property and how our payments would work. Has a strong relationship with our landlord so communication is quick and efficient, will discuss potential improvements with the landlord if our suggestions are reasonable. Negotiated with landlord about one of the tenants having no guarantor with a very satisfying arrangement. Well presented and very helpful when signing the contract - was able to cl...
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Comment on agent fees
Fees were reasonable, larger than other agencies deposits but not crazy.
Was this helpful? Yes
Apr 24,2017
Minithumbup
Jonathan Field
Janine Gosden
By:
Apr 24,2017
0 people found
this helpful
Tenant Link have been the lettings Agency for my property since September 2014. I have been extrermely satisfied with the service thay have provided and the professional attitude to both the tenant and the owner. My first contact with the company was via Janine who I found to be very helpful and who gave constructive advice. I have also had contact with Jonathan when a maintenance problem arose and I was pleased with the way he dealt with the situatation. The maintenance team is also very effic...
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Comment on agent fees
The fees are very reasonable
Was this helpful? Yes
Apr 24,2017
Minithumbup
Jonathan Field
By:
Apr 24,2017
0 people found
this helpful
We have always found Janine and her team to be polite and efficient, and to date they have never let us down in the several years we have been with them....
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Comment on agent fees
We have always been able to negotiate with this Agent to agree a mutually acceptable and favourable rate.
Was this helpful? Yes
Apr 24,2017
Minithumbup
Sunday Oshikoya
By:
Apr 24,2017
0 people found
this helpful
Tenant links and the agent Sunday has been quiet supportive during the entire process from viewing upto handing over keys. Provided all details necessary to make decisions. There was bit of confusion initially around rent, but understand that is about when Landlord communicated. Overall experience so for is good. Looking forward for a positive experience all through the tenancy...
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Jan 25,2017
Minithumbdown
By:
Jan 25,2017
0 people found
this helpful
I was notified on the morning of my first booked viewing that they could not find the keys for the property and thought that the contractor still had them. They promised to give me a call back as soon as they had found the keys, and as I was already on route decided to go and have a look at the property from the outside anyway. When I arrived there was a tenant link car outside so I thought I would wait for a while to see if it would be possible to view the property. A gentleman swiftly left the...
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Was this helpful? Yes
Dec 12,2016
Minithumbup
Janine Gosden
Jacky Prince
By:
Dec 12,2016
1 people found
this helpful
Janine & Jacky were especially helpful and understanding with stressful times of looking for a home. Wonderful and truly lovely people....
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Comment on agent fees
Cheaper in comparison to other agents. Worth looking into
Was this helpful? Yes
Oct 25,2016
Minithumbup
Jonathan Field
By:
Oct 25,2016
1 people found
this helpful
The service I received was professional and efficient. My needs were met and the friendly staff helped me through the stressful task of finding a place to live. I am more than satisfied with the final result....
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Comment on agent fees
Good
Was this helpful? Yes
Oct 06,2016
Minithumbdown
By:
Oct 06,2016
1 people found
this helpful
Terrible customer service. They will literally try to rob you of your deposit once you move out regardless of how well you look after the property. I suggest you look elsewhere as this firm is not a good one. I promise ....
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Comment on agent fees
Terrible
Was this helpful? Yes
Jul 11,2016
Minithumbup
Janine Gosden
By:
Jul 11,2016
5 people found
this helpful
By Far the Best Agent in Southampton! Janine worked extremely hard to find a property for us that met our requirements. She listened to what we wanted and worked on our behalf to ensure that we only viewed properties that were to our needs. Every time I have phoned and visited the office all members of staff that I have dealt with have been friendly and helpful and have always responded within a quick time frame to ensure that we were provided with the answers that we wanted (and we asked alo...
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Comment on agent fees
Good! The cheapest fees I found on London Road for residential Lettings.
Was this helpful? Yes
Jul 11,2016
Minithumbup
Janine Gosden
By:
Jul 11,2016
5 people found
this helpful
Have gone through tenant link for my second year uni accommodation and I am really happy with their service. After being with a letting agent which I will not name for my first year I was very doubtful of this but Tenant link have been friendly and helpful right from the beginning, helping me first to choose which houses I would really be interested in and were within budget. The service I received on the viewing was very friendly and any questions I asked were answered. Their fees are very affo...
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Comment on agent fees
Very affordable
Was this helpful? Yes
Jul 02,2016
Minithumbdown
By:
Jul 02,2016
1 people found
this helpful
Just horrendous. Refused to give us the keys until 3.45, (because they were very busy all day they said. Complete fabrication , the office was empty) then an hour before told us the inventory wasn't finished so we couldn't have the keys for a further hour after that. Since I've a right to live in the house from the stroke of midnight on the 1st, I had to go over to the house and get them off the clerk, who had all four sets anyway. Turns out he'd locked himself out of a previous house with all o...
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What agent could do to change your mind?
Too high for the service. My time is worth more than their service cost me.
Attached Files
Comment on agent fees
Too high for the service. My time is worth more than their service cost me.
Was this helpful? Yes
By: Janine
Jul 11, 2016
View all comments (1)
Dear Jesse, Thank you for your review. I cannot find you as a Tenant with Tenant Link under the name of Jesse Marcel so would be grateful if you could contact me on 02380 366555 to discuss the matter further. I can confirm that on 1st July we book tenants a time to move in which is suitable for the new tenants at the time of booking, the times are agreed with all new tenants a week prior to move in. I have checked our move in diary to see who moved in at 15:45 and it has given me a proper ...
May 16,2016
Minithumbup
Jonathan Field
Jacky Prince
By:
May 16,2016
4 people found
this helpful
All very professional °Å¸ËœÅ  only ever had two problems and both were fixed the same day nothing more to say apart from...thank you...
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Comment on agent fees
As agents fees go good
Was this helpful? Yes
May 16,2016
Minithumbup
Jonathan Field
By:
May 16,2016
5 people found
this helpful
Tenant Link responded as quickly as possible to emails, were clear on what documentation was required, were friendly to deal with, and got us a flat. Jon was polite, amicable and easy to talk to....
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Comment on agent fees
Fees were good.
Was this helpful? Yes
May 12,2016
Minithumbdown
By:
May 12,2016
3 people found
this helpful
Dishonest to the point of being *. Rented a student house a few years ago, had 5 rooms but only 4 of us, it was suggested that we lie about another person being in the 5th room and 'pull a housing benefit scam' as they put it -we declined. On moving out they kept deposit stating items were missing, they had included our own furniture on their inventory which was conducted after we moved in. Avoid!...
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Comment on agent fees
Bad
Was this helpful? Yes
By: Jonathan Field
May 12, 2016
View all comments (1)
Good afternoon, We have just received this review through and due to the nature of your complaint we need to address the certain issues as these are actually classed as slander and directly can affect our business. First and foremost I need to clarify that this complaint is actually for Tenant Link and not an agent with a similar name such as 'Tenant Direct' or 'Lettings Direct'. These accusations are something I can strictly state would never happen at Tenant Link. We follow strict protocol a ...
Feb 10,2015
Minithumbup
Janine Gosden
Jacky Prince
By:
Feb 10,2015
4 people found
this helpful
I am a landlord with 14 properties in the Southampton area and have been using Tenant Link as my letting agent on a tenant find basis for 13 years During that time we have developed an excellent working relationship based on their professional and friendly approach to their business. Tenant Link always go the extra mile to meet my needs and listen to my feedback to enable that the service they provide is second to none. I have and would always recommend them to any in the lettings market both la...
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Was this helpful? Yes
Feb 10,2015
Minithumbup
Janine Gosden
Jacky Prince
By:
Feb 10,2015
4 people found
this helpful
Been with tenant link for around 7 years. Excellent service and never have any major issues under their watch. Viva La Tenant Link!...
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Was this helpful? Yes
Jun 19,2014
Minithumbup
Janine Gosden
Jacky Prince
By:
Jun 19,2014
5 people found
this helpful
From the moment we bought the property with tenants in situ and Tenant Link managing the property for the previous owners, nothing has been too much trouble for them. I have appreciated their calm and incredibly helpful approach and sensible advice. Compared with the other letting agent in Southampton with whom I have had dealings on behalf of my son, Tenant Link have been an absolute pleasure to deal with. Huge thanks to Janine, Jacky and Shelley....
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Was this helpful? Yes
Jun 03,2014
Minithumbup
By:
Jun 03,2014
5 people found
this helpful
Staff are always very welcoming to us as landlords and to the tenants we bring to the office. All the paperwork (credit checks, contracts, references, guarantor forms) are efficiently dealt with. Questions from us and the tenants are answered in full and within a reasonable time. Requests for repairs and maintenance are nearly always passed on to us or dealt with directly by Tenantlink - except occasionally when handled by temporary staff. Periodic inspections of the houses are reported in full...
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Was this helpful? Yes
Apr 24,2014
Minithumbup
By:
Apr 24,2014
5 people found
this helpful
Tenant Link have managed the lettings on my Southampton properties for the last 5 years. In comparison to other agents I have used previously they have always been attentive & been proactive in dealing with any management issues before they escalated & proved more costly. A friendly & efficient service is provided by all staff & while (as with any tenant landlord relationships) there have been situations that required resolution, the company has assured this has been dealt with...
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Was this helpful? Yes
Areas covered
  • SO15
  • SO16
  • SO17
  • SO18
  • SO19
  • SO50
  • SO51
  • SO52
  • SO53

ARLA TPOS DPS TDS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
14 0 14 6 0 0 1 0 2 3

Job vacancies

Please see a list of jobs available

Agent Fees

You will be asked to contribute towards vetting, administrative and other processing costs i.e. credit checks, taking up references, preparing inventories, setting up guarantors, supplying keys and checking in etc.

For guarantors required, the guarantor will also be subject to full referencing.

Our fees are currently Β£160 per person (Students Β£100), plus an additional Β£40 per contract. All fees are subject to VAT.
Last updated at 5:04 PM 11/07/2016 by Janine

Complaints Procedure

For all complaints, please post to:
Office Manager
19 London Road
Southampton
SO15 2AE

or email the Office Manager on:
lettings@tenantlink.co.uk
Last updated at 5:04 PM 11/07/2016 by Janine

Awards won by Tenant Link

Individual Branch Awards

Southampton, SO15 2AE

Sunday Oshikoya - no image available Sunday Oshikoya
Lettings Consultant
1 reviews

About Sunday No description set View full profile
Janine Gosden - no image available Janine Gosden
Office Manager
9 reviews

About Janine No description set View full profile
Jacky Prince - no image available Jacky Prince
Office Co-Ordinator
6 reviews

About Jacky Hello, My name is Jacky. View full profile
Jonathan Field - no image available Jonathan Field
Senior Lettings Consultant
15 reviews

About Jonathan No description set View full profile

Firm Address

19 London Road
Southampton
Hampshire
SO15 2AE
02380366555

Website not available


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