Tenant Link
4.3/5, 89 reviews
85% recommended
86% lettings valuation accuracy
91% lettings fee satisfaction
About UsTenant Link has been letting in Southampton for over twenty years, we have a philosophy of always putting ourselves in the position of our customers. Which we believe has contributed to our success. We have a portfolio of over five hundred properties, from customers who benefit from our Full ... show more About Us

Tenant Link has been letting in Southampton for over twenty years, we have a philosophy of always putting ourselves in the position of our customers. Which we believe has contributed to our success. We have a portfolio of over five hundred properties, from customers who benefit from our Full Management Service, to those who just want a contract correctly administered.

Our Customers

Through the last decade Tenant Link has let to students, professionals and companies. Successfully managing properties from large six bed houses to small studio flats. Our well trained and motivated staff have been in the forefront of developing better working practices to make sure every customer receives the same high level of service.

Our Working Charter

To always provide a service to our landlords and tenants that is honest and reliable. Providing a good working environment to our staff and to endeavor to be Southampton's finest letting agent.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 86% 91% £300 £2,210
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
24 0 48 10 0 0 1 0 3 3
Areas covered
Address

19 London Road
Southampton
Hampshire
SO15 2AE
02380366555

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
ARLA TPOS Lettings TPOS DPS TDS
Latest Properties

No Properties

“I have been a contractor for Tenant Link for ......”

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Sep 25,2019
Minithumbup
By: 'Anne Wall'
Sep 25,2019
0 people found
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I have been a contractor for Tenant Link for a few years and find them a very professional company. I receive regular work and prompt payment of invoices. Also it is good to go to properties where the tenants are very happy with the service ...
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“TENANT LINK LONDON ROAD SOUTHAMPTON FIVE STARS !!...”

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Sep 20,2019
Minithumbup
By: 'Ranjeet Singh'
Sep 20,2019
0 people found
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we use several agents in southampton - we own varous proeprties all over the south and hence use more than one agent. but i can say without any hesitation that Tenant Link provide the best service for ourselves as major landlords and for our clients (...
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“Not impressed with customer service...”

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Sep 10,2019
Minithumbdown
By: 'Brett White'
Sep 10,2019
0 people found
this helpful
I was renting with them for 1 1/2 years and the only way to get them to do anything was to get to the point of threatening them with legal action for negligence. When I moved in there were faulty electrics, a fridge freezer in the back ...
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“Wonderful service...”

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Sep 09,2018
Minithumbup
By: 'Vaughan'
Sep 09,2018
1 people found
this helpful
Very efficient and very helpful in sorting things out for me in a short period of time. 10/10 would recommend....
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Good
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“Amazing customer service...”

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May 02,2018
Minithumbup
By: 'Gurmit kaur'
May 02,2018
1 people found
this helpful
Very well spoken and overall helpful impressive I will definitely recommend him to others. Successfully rented my house to tenants so great job....
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Good
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“Great!...”

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Apr 30,2018
Minithumbup
By: 'Ross'
Apr 30,2018
1 people found
this helpful
Having looked all over for a house for our 2nd year at Uni we turned to Tennant link. They are professional and took us around a few houses until we found what we wanted. Paperwork is easy to complete and they re more than happy ...
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Comment on agent fees
Agent fees are low.
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“Nice and Great Agent...”

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Apr 30,2018
Minithumbup
By: 'Ken'
Apr 30,2018
0 people found
this helpful
I was desperate to look for housing and he provide multiple options for me. More importantly he go through everything in detail as I am renting a place for the first time....
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Comment on agent fees
Low agent fee, agent with passion and good attitude.
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“Excellent...”

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Apr 26,2018
Minithumbup
By: 'Philip Barrett'
Apr 26,2018
0 people found
this helpful
Since offering me a property to live in, Sunday has been extremely helpful in the services I have required. If anything goes wrong, I know I can rely on him to fix the problem with speed....
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Comment on agent fees
good
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“Amazing...”

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Apr 26,2018
Minithumbup
By: 'Ana P'
Apr 26,2018
0 people found
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Willing to answer every question, including the less obvious ones with patience and understanding that this was our first time renting a property. Always available to be contacted. I look forward to the year ahead with him as a landlord...
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“Sunday's Customer Service...”

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Apr 26,2018
Minithumbup
By: 'Holly L'
Apr 26,2018
1 people found
this helpful
Sunday was really helpful, really friendly and made the viewing process easy. He represents the company very well. However, other members of staff did not have the same patience as him....
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“Good...”

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Apr 22,2018
Minithumbup
By: 'N'
Apr 22,2018
0 people found
this helpful
Sunday was very helpful, professional and courteous. He knew what he was doing and kept us in the loop with everything....
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Comment on agent fees
Good
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“Really good...”

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Apr 21,2018
Minithumbup
By: 'Ssalter'
Apr 21,2018
0 people found
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The overall experience was very good and the staff were very helpful in finding us our ideal property in the short amount of time we wanted....
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“Excelent...”

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Apr 20,2018
Minithumbup
By: 'Angel'
Apr 20,2018
0 people found
this helpful
Mr. Oshikoya was very polite and professional. Pricing and fees were well informed. The viewing appointment was easy to be agreed. Telephone contact was constant during the renting process. He explained all the requirements to me in a very detailed and patient way. Some forms ...
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Comment on agent fees
Good.
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“Good...”

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Apr 09,2018
Minithumbup
By: 'Matthew'
Apr 09,2018
0 people found
this helpful
I felt that the experience with tenant link has been overall very good. The communication between myself and tenant link has been good. As they were easy to get hold off as they fine with telephone calls or arranging times to meet. The overall process ...
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“Good...”

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Apr 09,2018
Minithumbup
By: 'Matthew'
Apr 09,2018
0 people found
this helpful
I felt that the experience with tenant link has been overall very good. The communication between myself and tenant link has been good. As they were easy to get hold off as they fine with telephone calls or arranging times to meet. The overall process ...
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“Excellent...”

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Apr 09,2018
Minithumbup
By: 'Jack'
Apr 09,2018
0 people found
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I have again had a pleasant experience with tenant link and Sunday in particular. I have been well informed of pricing and contract details throughout. Sunday has also provided an excellent customer service by always being polite and friendly....
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Comment on agent fees
Good
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“Review...”

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Mar 25,2018
Minithumbup
By: 'Philip'
Mar 25,2018
0 people found
this helpful
Very efficient service and rapid sorting out of the flat secured a tenant with minimal time when the flat was unoccupied. Recomended....
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Comment on agent fees
Reasonable
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“Review...”

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Mar 22,2018
Minithumbup
By: 'MLS'
Mar 22,2018
0 people found
this helpful
I have been letting my flat through Tenant Link for the last 4 years. I have always found them to be helpful, professional and responsive. If there is a maintenance problem it as always dealt with efficiently and competently....
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Comment on agent fees
Competitive fees
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“As this was my first long-term stay outside of home ......”

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Mar 15,2018
Minithumbup
By: 'Robert'
Mar 15,2018
0 people found
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As this was my first long-term stay outside of home country and even first-time tenancy, there was a lot of complexity. Sunday Oshikoya with professional and positive attitude did his best to guide me via process and even provide additional help and advice....
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“The above staff including the maintnance head and team are ......”

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Mar 09,2018
Minithumbup
By: 'Myrna'
Mar 09,2018
1 people found
this helpful
The above staff including the maintnance head and team are all very accommodating. Did not have any problems with them....
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“Due to the fact that we were not living in ......”

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Mar 09,2018
Minithumbdown
By: 'Sandy'
Mar 09,2018
0 people found
this helpful
Due to the fact that we were not living in southampton prior to renting our house through tenant link, i understand that it was harder for sunday as we were not readily available. However, i did think that there was a lack of flexibility in ...
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Comment on agent fees
Bad, too much.
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“Sunday was professional, polite, and friendly throughout our rental process, ......”

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Mar 09,2018
Minithumbup
By: 'Tenant'
Mar 09,2018
0 people found
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Sunday was professional, polite, and friendly throughout our rental process, especially as we were all dotted around the place and thus made coming into Southampton and the tenant link office very difficult. There were times were certain aspects of the agreement were miscommunicated, and this ...
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Comment on agent fees
Fees were miscommunicated which was disappointing, we didn’t feel like the fees were laid out clearly from the start. However, in comparison to most agencies, this fee wasn’t as pricey.
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“Upon meeting Sunday he was professional and courteous when showing ......”

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Mar 09,2018
Minithumbdown
By: 'Tenant'
Mar 09,2018
0 people found
this helpful
Upon meeting Sunday he was professional and courteous when showing us around the house and we were very impressed. Whilst I do understand that it was over the Christmas and New Year period so the office was operating on a lower staff at first, the ...
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Comment on agent fees
After all of this we found out the £500 we had paid to hold the house was being taken as agency fees, at no point had this been mentioned to us, we had asked about it but the answer had been evaded. I understand this was a miscommunication but it needs to be made much clearer from the start.
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“Sunday was very professional, knowledgeable and thorough in our dealings.......”

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Feb 18,2018
Minithumbup
By: 'Pete Finch'
Feb 18,2018
0 people found
this helpful
Sunday was very professional, knowledgeable and thorough in our dealings. I've never rented before and he ensured the whole experience went smoothly....
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Comment on agent fees
Good
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“John was really helpful through the process of getting our ......”

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Feb 15,2018
Minithumbup
By: 'Alexandra Hughes'
Feb 15,2018
0 people found
this helpful
John was really helpful through the process of getting our application done and our references sorted, he was really patient and very understanding that we were finding it hard to chase people up. But Other than that the process was smooth and we were really ...
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Comment on agent fees
They were a really good price and we were really happy with them!
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“Really happy with Tenant Link. Very efficient and found tenants ......”

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Feb 13,2018
Minithumbup
By: 'JamesD'
Feb 13,2018
0 people found
this helpful
Really happy with Tenant Link. Very efficient and found tenants really quickly. I've used a few different agents and had a lot of problems, but none with Tenant Link. Happy to continue using them going forward...
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“All the details about the house and the financial side ......”

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Dec 25,2017
Minithumbup
By: 'Gabby'
Dec 25,2017
0 people found
this helpful
All the details about the house and the financial side of things were very well explained and questions were very well answered. Would recommend this agency....
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Comment on agent fees
Is a bit on the pricey side but not outrageous.
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“The only member of staff that dealt with our property ......”

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Dec 23,2017
Minithumbup
By: 'Chelsea'
Dec 23,2017
0 people found
this helpful
The only member of staff that dealt with our property in a fast and effective manner. Was happy to answer any questions we had (no matter how silly they seemed to be) and was very willing to contact the landlady over any issues. Had quick ...
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“The staff were very friendly, helpful and respectful. High levels ......”

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Dec 21,2017
Minithumbup
By: 'John Harcourt'
Dec 21,2017
0 people found
this helpful
The staff were very friendly, helpful and respectful. High levels of professionalism both in the office and presenting properties. Ver accommodating to my situation and gave me a lot of confidence in my decision....
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Comment on agent fees
I believe the agent fees are very fair, better than other agents.
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“As a student, we looked around a few agencies and ......”

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Dec 21,2017
Minithumbup
By: 'Taylor'
Dec 21,2017
0 people found
this helpful
As a student, we looked around a few agencies and were wary of people trying to rip us off or force us into renting. Although tenant link has an agency charge, it is certainly worth it as the quality much better in the housing and ...
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Comment on agent fees
The agency fee was £120 with VAT (we originally thought it was £100 but this was excluding VAT as we were later told in the office) which I think is a fair amount.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

For all complaints, please post to:
Office Manager
19 London Road
Southampton
SO15 2AE

or email the Office Manager on:
lettings@tenantlink.co.uk
Last updated at 9:56 AM 30/08/2017 by Janine

Awards won by Tenant Link

Individual Branch Awards

Southampton, SO15


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