“Amazing human approach...”
5 Star Review
Jul 16,2024
By:
'Caroline'
Jul 16,2024
Branch: London, 44 High Street
Services: Sales (as a Vendor)
Sold price: £502000
Would you recommend?: Yes
Postcode: SW19
Branch: London, 44 High Street
Sales (as a Vendor)
Sold price: £502000
Postcode: SW19
0
people found
this helpful
⭐⭐⭐⭐⭐
I recently worked with the kindest and most attentive agent in the area, and I can't recommend them enough! Their human approach and unwavering support made the process effortless. They were always available for questions and provided expert guidance, making me feel like I had ...
read full review
0
people found
this helpful
Was this helpful?
Yes
5 Star Review
Mar 27,2024
By:
'David'
Mar 27,2024
Branch: London, 119 Merton Road
Services: They manage our building
Sold price: £1750
Would you recommend?: Yes
Postcode: SW19
Branch: London, 119 Merton Road
They manage our building
Sold price: £1750
Postcode: SW19
0
people found
this helpful
We've been with SW19 agents for property management of our flat for a year now and have nothing but positive things to say. They pay on time, there are no hidden charges, they respond in a timely manner to enquiries from us and the tenants.
...
read full review
0
people found
this helpful
Was this helpful?
Yes
“Excellent service from the entire team at SW1......”
5 Star Review
Jun 30,2023
By:
'S&J'
Jun 30,2023
Branch: London, 119 Merton Road
Services: Sales (as a Buyer)
Sold price: £300000
Would you recommend?: Yes
Postcode: SW19
Branch: London, 119 Merton Road
Sales (as a Buyer)
Sold price: £300000
Postcode: SW19
0
people found
this helpful
Excellent service from the entire team at SW19. They worked tirelessly to get my partner and me over the line with our house purchase. Can't recommend enough....
read full review
0
people found
this helpful
Was this helpful?
Yes
“I had a very good experience with this agency......”
5 Star Review
Apr 22,2022
By:
'Halyna Zapolukh'
Apr 22,2022
Branch: London, 44 High Street
Services: Lettings (as a Tenant)
Rent PCM: £1500
Would you recommend?: No
Postcode: SW17
Branch: London, 44 High Street
Lettings (as a Tenant)
Rent PCM: £1500
Postcode: SW17
0
people found
this helpful
I had a very good experience with this agency. The property we lived in was under offer and was to be sold. We had a number of viewing visits from the agency, which could be a bit disruptive if handled not in a proper way. ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“A tenant's nightmare of an agent...”
1 Star Review
Jun 10,2021
By:
'Chris'
Jun 10,2021
Branch: London, 119 Merton Road
Services: Lettings (as a Tenant)
Rent PCM: £2600
Would you recommend?: No
Postcode: SW19
Branch: London, 119 Merton Road
Lettings (as a Tenant)
Rent PCM: £2600
Postcode: SW19
6
people found
this helpful
We've had a terrible experience as tenants in their property. The property management team are rude, do not respond to emails and continually get things wrong. The main director, Luke, thinks that they are above and beyond reproach when in fact he is part of ...
read full review
6
people found
this helpful
Was this helpful?
Yes
1 Star Review
Nov 13,2020
By:
'Tina'
Nov 13,2020
Branch: London, 119 Merton Road
Services: Lettings (as a Tenant)
Rent PCM: £1235
Would you recommend?: No
Postcode: SW8
Branch: London, 119 Merton Road
Lettings (as a Tenant)
Rent PCM: £1235
Postcode: SW8
1
people found
this helpful
Called this morning regarding a 2 bed flat for my partner and I and was told it was only for one person and then they just hang up the phone on me without any explanation. Very rude....
read full review
1
people found
this helpful
Was this helpful?
Yes
“gave Wimbledon Branch the job to find tenant......”
1 Star Review
Oct 10,2020
By:
'Charles'
Oct 10,2020
Branch: London, 83b Hartfield Crescent
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: SW19
Branch: London, 83b Hartfield Crescent
Lettings (as a Landlord)
Postcode: SW19
2
people found
this helpful
gave Wimbledon Branch the job to find tenants which they did then they try and make me and the tenants sign a 24 month contract after initially me stating I want a 12 month tenant contract. Then they tell me it is a rolling contract and i ...
read full review
2
people found
this helpful
Was this helpful?
Yes
“Landlords and Tenants beware! This company ha......”
1 Star Review
Nov 12,2019
By:
'Alex'
Nov 12,2019
Branch: London, 119 Merton Road
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: SW19
Branch: London, 119 Merton Road
Lettings (as a Landlord)
Postcode: SW19
5
people found
this helpful
Landlords and Tenants beware! This company has a terrible reputation for a reason! Post it was reviews are clearly written by the company. They are notorious for being terrible we only found this out once it was too late. They do nothing to help landlords ...
read full review
5
people found
this helpful
Was this helpful?
Yes
“The best estate agents in the Wimbledon area.......”
5 Star Review
Aug 20,2019
By:
'Hayley'
Aug 20,2019
Branch: London, 119 Merton Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: SW19
Branch: London, 119 Merton Road
Lettings (as a Tenant)
Postcode: SW19
0
people found
this helpful
The best estate agents in the Wimbledon area. Excellent communication throughout the whole experience of obtaining the property to referencing.
We had had some pretty bad experiences with other estate agents in the area, but one Saturday morning were shown two lovely properties by Andrew ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“Very calm experience thanks to Henry!...”
5 Star Review
Aug 12,2019
By:
'Lizzie'
Aug 12,2019
Branch: London, 44 High Street
Services: Lettings (as a Tenant)
Rent PCM: £700
Would you recommend?: Yes
Postcode: SW19
Branch: London, 44 High Street
Lettings (as a Tenant)
Rent PCM: £700
Postcode: SW19
0
people found
this helpful
Very calm experience thanks to Henry! He went the extra mile to make sure everything went smoothly with the move....
read full review
0
people found
this helpful
Was this helpful?
Yes
“A very satisfied purchaser....”
5 Star Review
Apr 29,2019
By:
'Jo'
Apr 29,2019
Branch: London, 44 High Street
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: SW19
Branch: London, 44 High Street
Sales (as a Buyer)
Postcode: SW19
0
people found
this helpful
Very happy with the positive and professional approach to our house purchase. Amy was especially helpful. She just kept the wheels in motion. Many thanks to Amy and Andy....
read full review
0
people found
this helpful
Was this helpful?
Yes
“When It became increasingly difficult to contact SW19, emails were ......”
1 Star Review
Mar 04,2019
By:
'Janet'
Mar 04,2019
Branch: London, 119 Merton Road
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: CR4
Branch: London, 119 Merton Road
Lettings (as a Landlord)
Postcode: CR4
9
people found
this helpful
When It became increasingly difficult to contact SW19, emails were seldom returned, members of staff mysteriously 'unavailable' when we called, out of frustration we decided to terminate the contract, giving an explanation and due notice. SW19 agreed, but suggested to our shock, a course of ...
read full review
Comment on agent fees
11% Management Fees is too high for the poor level of service received.
9
people found
this helpful
Was this helpful?
Yes
“Worse Agency ever!!....”
1 Star Review
Jul 27,2018
By:
'MOMO'
Jul 27,2018
Branch: London, 119 Merton Road
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: SW19
Branch: London, 119 Merton Road
Lettings (Prospective customer)
Postcode: SW19
7
people found
this helpful
First of all, none of the employees knows what's going on about anything. They are as useless as clueless.
The rudest of all, shockingly, is the South Wimbledon manager
Luke Bennett, that in my opinion should be sacked immediately as he swear at me. Unacceptable ...
read full review
Comment on agent fees
TERRIBLE - THEY LIE AND KEEP YOU MONEY.
7
people found
this helpful
Was this helpful?
Yes
1 Star Review
Jul 27,2018
By:
'Claudine'
Jul 27,2018
Branch: London, 119 Merton Road
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: SW19
Branch: London, 119 Merton Road
Lettings (as a Landlord)
Postcode: SW19
7
people found
this helpful
Luke Bennett is unprofessional, rude, arrogant and incapable of being in charge of anything.
Hard to believe that Luke Bennett could be a director. Shocking!
I have never heard of this company before, so now I know why.
Pathetic communicational skills and non-existent customer service.
...
read full review
Comment on agent fees
Terrible
7
people found
this helpful
Was this helpful?
Yes
5 Star Review
Jun 07,2018
By:
'Kate'
Jun 07,2018
Branch: London, 44 High Street
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: SW19
Branch: London, 44 High Street
Sales (as a Vendor)
Postcode: SW19
0
people found
this helpful
I sold my property through SW19 in December 2017. I chose SW19 as I had dealt with them previously (both as a vendor and purchaser) and I was confident that they would achieve the best possible price for me. The valuation was realistic, the team (Ryan, ...
read full review
Comment on agent fees
The fee was competitive.
0
people found
this helpful
Was this helpful?
Yes
“Absolutely waste of time very unprofessional, after even accepting the ......”
1 Star Review
Dec 08,2017
By:
'Richard'
Dec 08,2017
Branch: London, 119 Merton Road
Services: Lettings (as a Tenant)
Rent PCM: £1400
Would you recommend?: No
Postcode: SW19
Branch: London, 119 Merton Road
Lettings (as a Tenant)
Rent PCM: £1400
Postcode: SW19
5
people found
this helpful
Absolutely waste of time very unprofessional, after even accepting the demanding price to rent a house this agent was still wants to increase the price more then what they advertised on right move!please avoid them if you want to save your time...
read full review
Comment on agent fees
Very bad
5
people found
this helpful
Was this helpful?
Yes
“I previously came across Hayley and SW19 when purchasing my ......”
4 Star Review
Nov 25,2016
By:
'Chris'
Nov 25,2016
Branch: London, 44 High Street
Services: Sales (as a Vendor)
Sold price: £575
Would you recommend?: No
Postcode: SW19
Branch: London, 44 High Street
Sales (as a Vendor)
Sold price: £575
Postcode: SW19
1
people found
this helpful
I previously came across Hayley and SW19 when purchasing my house over 4yrs ago. I was impressed with them then, and so didn't hesitate to ask them to handle my sale. Luke (Director/Founder) got involved from the start to ensure the particulars were in ...
read full review
Comment on agent fees
Competitive fees – especially as a returning client
1
people found
this helpful
Was this helpful?
Yes
“I sold my property through SW19 in November 2016, over a 5 ......”
4 Star Review
Nov 08,2016
By:
'Alex'
Nov 08,2016
Branch: London, 44 High Street
Services: Sales (as a Vendor)
Sold price: £459950
Would you recommend?: Yes
Postcode: SW19
Branch: London, 44 High Street
Sales (as a Vendor)
Sold price: £459950
Postcode: SW19
0
people found
this helpful
I sold my property through SW19 in November 2016, over a 5 week end-to-end process. I found Hayley and the rest of the team very responsive and professional throughout the sale. It was a good balance of keeping the process ticking over without being too pushy. A ...
read full review
Comment on agent fees
Very competitive on fees, especially as this was my second time using SW19
0
people found
this helpful
Was this helpful?
Yes
“*. I got on very well with Ryan and Sam, the ......”
1 Star Review
Sep 20,2015
By:
'Disgruntled!'
Sep 20,2015
Branch: London, 44 High Street
Services: Sales (as a Vendor)
Sold price: £425
Would you recommend?: No
Postcode: SW19
Branch: London, 44 High Street
Sales (as a Vendor)
Sold price: £425
Postcode: SW19
5
people found
this helpful
*. I got on very well with Ryan and Sam, the house eventually sold after nearly 8 months from when it was first placed on the market. However, when Hayley took over, she managed to make a nightmare out of a stressfull experience. I had a few ...
read full review
What agent could do to change your mind?
ƒâ€š‚£4K to be bullied, I must be a masochist.
Attached Filesnbsp;
Comment on agent fees
ƒâ€š‚£4K to be bullied, I must be a masochist.
5
people found
this helpful
Was this helpful?
Yes
“Me and my girlfriend recently moved to Wimbledon and dealt ......”
5 Star Review
Aug 27,2015
By:
'RTB'
Aug 27,2015
Branch: London, 119 Merton Road
Services: Lettings (as a Tenant)
Rent PCM: £1350
Would you recommend?: Yes
Postcode: SW19
Branch: London, 119 Merton Road
Lettings (as a Tenant)
Rent PCM: £1350
Postcode: SW19
0
people found
this helpful
Me and my girlfriend recently moved to Wimbledon and dealt with Andy. He has been extremely helpful and always there for any enquiries or questions we may have. We always get a quick response and always with a professional and happy manner. Would recommend for ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“I have recently sold my property through SW19 Estate Agents, ......”
5 Star Review
Jul 15,2015
By:
'Jav'
Jul 15,2015
Branch: London, 119 Merton Road
Services: Sales (as a Vendor)
Sold price: £370000
Would you recommend?: Yes
Postcode: SW19
Branch: London, 119 Merton Road
Sales (as a Vendor)
Sold price: £370000
Postcode: SW19
0
people found
this helpful
I have recently sold my property through SW19 Estate Agents, and i could not be more pleased with the service that i received. I specifically dealt with Ryan, Samuel and Hayley and found them all to be professional, knowledgeable and approachable. It was good to ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“This was a difficult sale involving a freeholder, a covenanted ......”
4 Star Review
Jun 02,2015
By:
'72'
Jun 02,2015
Branch: London, 44 High Street
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: SW19
Branch: London, 44 High Street
Sales (as a Vendor)
Postcode: SW19
0
people found
this helpful
This was a difficult sale involving a freeholder, a covenanted neighbour, a buyer and myself - and four lots of solicitors! I got some useful advice and the photos taken of my flat made it look really desirable. All in all a long but ultimately ...
read full review
Comment on agent fees
I was a little shocked until I realised that VAT was added (at 20%).
0
people found
this helpful
Was this helpful?
Yes
“a very professional service, with the property being let out ......”
5 Star Review
May 18,2015
By:
'pete'
May 18,2015
Branch: London, 44 High Street
Services: Lettings (as a Landlord)
Rent PCM: £1350
Would you recommend?: Yes
Postcode: SW19
Branch: London, 44 High Street
Lettings (as a Landlord)
Rent PCM: £1350
Postcode: SW19
0
people found
this helpful
a very professional service, with the property being let out even before it going to the market for full asking price. The service between them finding a tenant and them moving in was also very hassle free and all in all, very efficient....
read full review
0
people found
this helpful
Was this helpful?
Yes
“Having previously worked with Louise and the SW19 team to ......”
5 Star Review
May 06,2015
By:
'Mark'
May 06,2015
Branch: London, 44 High Street
Services: Sales (as a Vendor)
Sold price: £390000
Would you recommend?: Yes
Postcode: SW19
Branch: London, 44 High Street
Sales (as a Vendor)
Sold price: £390000
Postcode: SW19
1
people found
this helpful
Having previously worked with Louise and the SW19 team to buy my first property when it came to selling it was a no brainer who to choose. The service whether buying or selling was a very professional, friendly and simplified process. When it comes to ...
read full review
Comment on agent fees
Hmmm, as a seller I think you're always going to be looking for the best deal when it comes to rates but I think you also need to consider service. Although there are other agencies in the area offering better rates, having had the experience of working with the SW19 team previously along with their knowledge of the local area I was satisfied that by spending a little more the process would be easier through them.
I was right, in fact it was only due to the fact that my buyer skimped on a cheap solicitor that the process both dragged on and became complicated... something that Hayley and Ryan helped deal with throughout the sales process.
1
people found
this helpful
Was this helpful?
Yes
“As discussed on the phone, I just wanted to send ......”
5 Star Review
May 04,2015
By:
'Jenice'
May 04,2015
Branch: London, 119 Merton Road
Services: Lettings (as a Tenant)
Rent PCM: £2400
Would you recommend?: Yes
Postcode: SW19
Branch: London, 119 Merton Road
Lettings (as a Tenant)
Rent PCM: £2400
Postcode: SW19
1
people found
this helpful
As discussed on the phone, I just wanted to send a quick email to yourself and Genta to say thank you for all your hard work with our new home. The last agency we used messed us around a lot and were never very helpful, ...
read full review
1
people found
this helpful
Was this helpful?
Yes
“I first met Luke the in the Summer of 2014 and ......”
5 Star Review
Apr 26,2015
By:
'Mr'
Apr 26,2015
Branch: London, 44 High Street
Services: Sales (as a Vendor)
Sold price: £185000
Would you recommend?: Yes
Postcode: SW19
Branch: London, 44 High Street
Sales (as a Vendor)
Sold price: £185000
Postcode: SW19
1
people found
this helpful
I first met Luke the in the Summer of 2014 and he valued my property. I checked in with him a number of times after that but he never called or pressurised me. Having met with a number of other agents, Luke and his team were ...
read full review
Comment on agent fees
Well worth the extra half percent.
1
people found
this helpful
Was this helpful?
Yes
“I simply cannot thank the team at SW19 enough for ......”
5 Star Review
Apr 21,2015
By:
'Lauren'
Apr 21,2015
Branch: London, 119 Merton Road
Services: Sales (as a Buyer)
Sold price: £450000
Would you recommend?: Yes
Postcode: SW19
Branch: London, 119 Merton Road
Sales (as a Buyer)
Sold price: £450000
Postcode: SW19
0
people found
this helpful
I simply cannot thank the team at SW19 enough for making the purchase of my first house a dream!
I had started the process with Lauristons, but their poor smarmy attitude lead me to SW19.
Luke Bennett handled any worries I had and was on ...
read full review
Comment on agent fees
All fees were well deserved. I cannot rate them highly enough. A TRULY personable experience with a great team.
0
people found
this helpful
Was this helpful?
Yes
“WOW, what service! What a great agent ! Anyone who has ......”
5 Star Review
Apr 03,2015
By:
'Julian'
Apr 03,2015
Branch: London, 44 High Street
Services: Sales (as a Vendor)
Sold price: £530000
Would you recommend?: Yes
Postcode: SW19
Branch: London, 44 High Street
Sales (as a Vendor)
Sold price: £530000
Postcode: SW19
0
people found
this helpful
WOW, what service! What a great agent ! Anyone who has the stereotype bad view of estate agents should deal with SW19 THEY WILL TURN YOUR VIEW AROUND. They are absolutely fantastic. I would particularly like to thank Ryan and Samuel, who showed people round and ...
read full review
Comment on agent fees
SW19 were extremely flexible and competitive on fees. They did not tie us up with a lengthy contract.
0
people found
this helpful
Was this helpful?
Yes
“I am very happy with the service that Genta provided ......”
5 Star Review
Mar 13,2015
By:
'jenn'
Mar 13,2015
Branch: London, 119 Merton Road
Services: Lettings (as a Tenant)
Rent PCM: £584
Would you recommend?: Yes
Postcode: SW19
Branch: London, 119 Merton Road
Lettings (as a Tenant)
Rent PCM: £584
Postcode: SW19
0
people found
this helpful
I am very happy with the service that Genta provided us with for attaining our new property. She helped us make a typically stressful time run smoothly. She was more than happy to answer any questions i had. We are extremely pleased with the property ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“we are now tenants of a property which we rented ......”
5 Star Review
Mar 13,2015
By:
'maggy'
Mar 13,2015
Branch: London, 119 Merton Road
Services: Lettings (as a Tenant)
Rent PCM: £1500
Would you recommend?: Yes
Postcode: SW19
Branch: London, 119 Merton Road
Lettings (as a Tenant)
Rent PCM: £1500
Postcode: SW19
0
people found
this helpful
we are now tenants of a property which we rented through SW19 estate agents. We are very greatful to have met Genta as this being the first time we are renting somewhere in the UK it was a stressful time, but Genta has helpful and ...
read full review
0
people found
this helpful
Was this helpful?
Yes