Southside Property Management
4.8/5, 824 reviews
96% recommended
88% lettings valuation accuracy
91% lettings fee satisfaction

Property Features

SouthSide Property Management was established in 2009 and has been voted the Best Letting Agent in Scotland 2019 and Best Overall Agent in Edinburgh 2019 by both landlords and tenants on AllAgents.Our office is located on Nicolson Street next to the University of Edinburgh and George Square Gardens. We cover property lettings ... show more SouthSide Property Management was established in 2009 and has been voted the Best Letting Agent in Scotland 2019 and Best Overall Agent in Edinburgh 2019 by both landlords and tenants on AllAgents.
Our office is located on Nicolson Street next to the University of Edinburgh and George Square Gardens. We cover property lettings and property management in Edinburgh and surrounding areas

SouthSide Property Management is a team of hardworking, driven and committed individuals with over 50% of the team being with us between 3–11 years. We believe in long-term relationships with our landlords and tenants. Our marketing strategy includes advertising on all of the most popular property portals such as Zoopla, Lettingweb, Gumtree, Onthemarket and Rightmove. We offer 4 main services including Full Management Service, Let Only Service, Formal Pre-Purchase/Rental Survey, Inspection Only Service. For a monthly full management fee, we cover everything from the professional photography, online marketing, to let board, viewings, referencing and credit checks and signing the legal documents on your behalf.

Our landlords and tenants are our priority so with this in mind, we are continuously adopting new ways to improve our service and make things easier with extended office opening hours, including Saturdays and Bank Holidays, a 24-hour on call Property Manager, flexible viewing times and online systems. Our priority is to provide an unrivalled service whilst remaining affordable and competitive.
Houses/Flats to let Edinburgh letting Company

Latest Reviews

 View all Reviews 824
Featured Review
a
reviewed by 'Raghav'
“I would like to express my appreciation for Lucy, our property manager, for her professionalism and courteous assistance during our ......”
Featured Review
a
reviewed by 'Waverly'
“First rate visit in every respect. Ryan has a firm grip of all of his full management resposibilities. He is ......”
Featured Review
a
reviewed by 'KM EHT'
“A great company who are more than helpful when in need. I’ve dealt with nearly all the property managers ......”
Featured Review
a
reviewed by 'xing'
“Local business serves local consumers for more than 20 years. It has been a very satisified communicate experice since the first ......”
Featured Review
a
reviewed by 'Tuan Pham'
“I would like to thank the Southside Property Management (SPM) company for their help. They were welcoming, accommodating, and eager ......”
29th Apr 2024
reviewed by 'Lu'
“I had the pleasure of interacting with the Southside Protery Management, and I must commend them for their exceptional service. ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 88% 91% £330 £9,609
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
256 9 507 22 0 0 0 0 27 3
Areas covered
  • all EH post codes
  • all FK post codes
  • All KY post codes
  • EH8
Address

20 Nicolson Street
Edinburgh
City of Edinburgh
EH8 9DH
0131 510 0051

Opening Hours
  • Monday: 08:00 - 17:30
  • Tuesday: 08:00 - 17:30
  • Wednesday: 08:00 - 17:30
  • Thursday: 08:00 - 17:30
  • Friday: 08:00 - 17:00
  • Saturday: 08:30 - 12:30
  • Sunday: Closed
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
ARLA NALS UKALA NLA SAL DPS SAGEagent LPS
Rankings
Overall
Estate agents
Letting agents
Latest Properties

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Featured Review
a

“Appreciation for Southside team...”

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Sep 11,2023
Minithumbup
By: 'Raghav'
Sep 11,2023
0 people found
this helpful
I would like to express my appreciation for Lucy, our property manager, for her professionalism and courteous assistance during our tenancy exit. She was extremely helpful in facilitating the key handover, considering our travel plans. Lucy provided alternative solutions that made the process seamless. I ...
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Featured Review
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“First rate visit in every respect....”

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Mar 30,2023
Minithumbup
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Ryan
By: 'Waverly'
Mar 30,2023
0 people found
this helpful
First rate visit in every respect. Ryan has a firm grip of all of his full management resposibilities. He is obviously held in high regatd by the tenants of all my Edinburgh properties. His clear yet quietly solid personal manner is well respected, as is ...
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Featured Review
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“A great company who are more than helpful whe......”

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Mar 13,2023
Minithumbup
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Dominik
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Ryan
By: 'KM EHT'
Mar 13,2023
0 people found
this helpful
A great company who are more than helpful when in need. I’ve dealt with nearly all the property managers and have never had a bad experience!...
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Featured Review
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“Local business serves local consumers for mor......”

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Jan 29,2023
Minithumbup
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Leighvi
By: 'xing'
Jan 29,2023
0 people found
this helpful
Local business serves local consumers for more than 20 years. It has been a very satisified communicate experice since the first meeting. The boss gave me a large number of suggestions at very beginning and then, the manager, Leighvi Collins, supprised me based on her effecient ...
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Featured Review
a

“A professional and excellent agency...”

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Mar 14,2023
Minithumbup
By: 'Tuan Pham'
Mar 14,2023
0 people found
this helpful
I would like to thank the Southside Property Management (SPM) company for their help. They were welcoming, accommodating, and eager to help me with all of my issues. My own experience leads me to feel that the SPM agency provides exceptional service. I also wish ...
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“It's all about me...”

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Dec 07,2018
Minithumbup
By: 'Lesley'
Dec 07,2018
0 people found
this helpful
From our first meeting Southside has completely focused on me and my property. Southside has handled entirely everything from tennant selection, monthly statements, maintence, tenants queries anything at all to do with my property Southside property management has put me my tenants and my property ...
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Comment on agent fees
No compliments perfect service
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“well organised and excellent service...”

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Dec 06,2018
Minithumbup
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John Davidson
By: 'Landlord'
Dec 06,2018
1 people found
this helpful
John Davidson initially assessed my flat for the rental market and gave me excellent and well informed advice as to what was required of me as a new landlord. My property managers, currently Chloe, and previously Lauren, were very helpful and attended to any enquiries ...
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Comment on agent fees
Very fair and very competitive.
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“Great agent...”

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Dec 06,2018
Minithumbup
By: 'Lesley'
Dec 06,2018
0 people found
this helpful
I have been letting my flat out with Soutside now for over three years. Same tenants. Any repairs they sort, any issues, they fix. They contact me first to check I am ok with the work first. I receive my rent quickly and on time ...
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Comment on agent fees
Reasonable. I have just got discount as flat over the three year let.
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“Superb Service...”

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Nov 29,2018
Minithumbup
By: 'Ray'
Nov 29,2018
0 people found
this helpful
Have always had a great service from all staff. Chloe has taken over our properties and is friendly, efficient and professional in her dealings with us. We have been with Southside as landlords for over 3 years. They deal with the different issues affecting each of ...
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Comment on agent fees
Well worth every penny.
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“Customer service...”

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Nov 27,2018
Minithumbup
By: 'Beata'
Nov 27,2018
0 people found
this helpful
Mr Michal very helpfull and friendly. Helped with the application process. Natasha Bonello - Spoke with Natasha once. I'm in touch with her via emails. Still waiting for few emails to be respond. Wish that process be a little bit quicker....
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“Respite from Edinburgh Agents...”

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Nov 23,2018
Minithumbup
By: 'Meg&Claire'
Nov 23,2018
0 people found
this helpful
Our landlord (who was in direct contact with us during the process) has recently changed their property to Southside's management from a different nightmare letting agent they were using that we as tenants previously dealt with also in another flat. Having been in Edinburgh for ...
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Comment on agent fees
As far as we experienced, very reasonable deposit and no fees. However, we did originally sign the lease with another agent and the pre-tenancy arrangements were made with that agent and the landlord so your mileage may vary.
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“Consistently excellent service....”

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Nov 19,2018
Minithumbup
By: 'Alan'
Nov 19,2018
0 people found
this helpful
Mark Philips previously managed my properties and provided an excellent service . Andrew Anderson took over from him and the same level of service continues. Communication is excellent, any issues resolved speedily and effectively. I'm not surprised that the company has just won the best Management ...
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Comment on agent fees
I was very impressed to hear that the fees for one of my properties has been reduced due to the length of time it has been managed for.
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“Good service and quick response...”

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Nov 09,2018
Minithumbup
By: 'Cam'
Nov 09,2018
0 people found
this helpful
Clair called recently to ask for feedback on Southside's customer approach and to see how myself and my fellow tenant were settling in to our new home. I thought this was a very nice thing to receive, no other agency I'd ever rented from had ...
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“Amy D Review...”

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Nov 08,2018
Minithumbup
By: 'Jamie'
Nov 08,2018
0 people found
this helpful
Amy was absolutely fantastic in assisting our first move. From the application process all the way to the overview where we received our keys she was constantly available, replied to all emails with extreme speed and urgency. I felt as though I could ask her ...
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“Exceptional Service...”

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Nov 01,2018
Minithumbup
By: 'Heather'
Nov 01,2018
0 people found
this helpful
I have had a wonderful experience letting with Southside property over the last 4 years. Allan was very professional and responsive. Southside is transparent in their fees and genuinely gets the best deals for subcontractor work. I was able to be a hands-off landlord and my ...
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Comment on agent fees
Very competitive and fair.
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“Professional and efficient...”

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Oct 16,2018
Minithumbup
By: 'Joaquin'
Oct 16,2018
0 people found
this helpful
Professional and efficient agent, focused on the service to the tenant. Fast reply when any issue rises in the flat. Honest and transparent....
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“He Cares...”

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Oct 04,2018
Minithumbup
By: 'James'
Oct 04,2018
0 people found
this helpful
He was proffesional and straight to the point, which i loved. No waffling about. We had a problem with the property a week or two in and after a few phone calls he was basically super manager. Pulling all the strings and taking time out ...
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Comment on agent fees
Good
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“We are first time renters with southside and first time ......”

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Oct 04,2018
Minithumbup
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Lewis
By: 'BW'
Oct 04,2018
0 people found
this helpful
We are first time renters with southside and first time renters overall so it was important to us that we chose a reputable letting agents. Southside were excellent when we were applying for our property, securing our tenancy and moving in to the property. There ...
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“Replacement Tenants...”

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Oct 03,2018
Minithumbup
By: 'Julie'
Oct 03,2018
0 people found
this helpful
I was happy with how Allan dealt with the search and subsequent assistance with the selection of new tenants for my property. it has resulted in my property only being vacant for one week....
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“An effective property coordinator...”

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Sep 28,2018
Minithumbup
By: 'Tom'
Sep 28,2018
0 people found
this helpful
Alan helped my flatmate and I out on a range of problems with our flat shortly after moving in, ranging from appliance issues to general enquiries. His responses to my emails were usually speedy and informative. Impressed by overall standard of help in a sphere ...
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“Very Happy Tenant...”

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Sep 26,2018
Minithumbup
By: 'Happy'
Sep 26,2018
0 people found
this helpful
Amy has been very attentive with my application and making sure that I was aware of every step and what to expect next....
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N/A
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“Thank you...”

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Sep 20,2018
Minithumbup
By: 'Charles'
Sep 20,2018
0 people found
this helpful
SouthSide helped me to settle in Edinburgh without much problems as I have just relocated to this city. Thank you!...
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Comment on agent fees
I think it higher than what I am used to paying before moving to Edinburgh. However, cities are different.
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“Not Recommended...”

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Sep 19,2018
Minithumbdown
By: 'Disappointed'
Sep 19,2018
2 people found
this helpful
After 2 years of tending my flat I must say that as the landlord I am left disappointed. I had refurbished the flat and furnished it with all new items, it was gleaming! It seemed throughout that I was paying for a service that was well ...
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Comment on agent fees
Fees were less than the mainstream agents however the service appeared to fall short of what was expected.
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“Excellent Service...”

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Sep 11,2018
Minithumbup
By: 'Lutton'
Sep 11,2018
0 people found
this helpful
I have dealt with Allan as my agent for a number of years now and have always found him to be approachable, clam and easy to deal with. Nothing is too much trouble for him, issues or problems are dealt with swiftly and with no ...
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Comment on agent fees
They are average across the business.
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“Edinburgh...”

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Sep 10,2018
Minithumbup
By: 'Hazel'
Sep 10,2018
0 people found
this helpful
Allan has been handling the day to day management of our property and has been most helpful and attentive in informing us of any necessary information we need to be made aware of. He is prompt in his response to any queries which is important ...
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Comment on agent fees
Good
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“Deposit Return...”

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Sep 07,2018
Minithumbup
By: 'Arthur'
Sep 07,2018
0 people found
this helpful
Took a while to get the deposit process rolling, but Allan was helpful and responsive the whole way through. Was also helpful during a roof leak episode....
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“Professional service...”

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Sep 04,2018
Minithumbup
By: 'Alice'
Sep 04,2018
0 people found
this helpful
The service provided was professional from start to finish. From viewing the property, setting up tenancy agreements to key collection the staff were very understanding and approachable, even when my bank made an error with payment, they were very supportive and flexible. Allan was quick ...
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“A great company...”

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Sep 04,2018
Minithumbup
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John Davidson
By: 'Chris'
Sep 04,2018
0 people found
this helpful
I have just started using Southside to let my out my property. They have always been friendly, professional and provided good advice. The whole complicated process of selecting an agency through to finding suitable tenants was made impressively easy....
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Comment on agent fees
Good
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“excellent service...”

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Sep 03,2018
Minithumbup
By: 'Bob'
Sep 03,2018
0 people found
this helpful
very committed and absolutely on top of every contractor that sets foot in the property. Very punctual with email. Friendly and tries to really help customers. recommend highly and without reservations....
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Comment on agent fees
good very competitive
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“Property is in safe hands...”

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Sep 03,2018
Minithumbup
By: 'Vicki'
Sep 03,2018
0 people found
this helpful
Professional; easy to deal with; reasonable fees; sufficient correspondence, not too much and not too little. I feel as though my property is in safe hands....
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“Student letting...”

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Aug 31,2018
Minithumbup
By: 'Kate'
Aug 31,2018
0 people found
this helpful
I have rented with Southside for 2 years during my time at University and cannot recommend them more highly. Natasha has been our property manager throughout the two years and has made everything easy and straightforward. Natasha always replied to emails promptly and was able to ...
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N/A
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“Very Happy...”

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Aug 29,2018
Minithumbup
By: 'Jay'
Aug 29,2018
0 people found
this helpful
The flat we rented was in a great location and competitively priced. From my initial enquiry, through deposit payment, final payments and throughout our stay, I could not have been happier. Staff were helpful at all times; I would not hesitate to deal with them ...
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“Great Service!!...”

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Aug 28,2018
Minithumbup
By: 'Sandie'
Aug 28,2018
0 people found
this helpful
Allan has been very professional, knowledgeable and has offered good advice regarding the rental of our property. We have visited the branch and were given a warm welcome. The photos taken of our property are excellent and this resulted in several viewers on our first ...
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Comment on agent fees
I feel the agents fees are reasonable for the service that is offered
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“Good...”

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Aug 27,2018
Minithumbup
By: 'James'
Aug 27,2018
0 people found
this helpful
My experience at the flat was overall positive we had a few issues most of which were solved quickly however some took a while because of various reasons and miscommunication but overall positive. Allan was approachable and helpful even when we had a problem everyone ...
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Comment on agent fees
I do not know what Southsides fee is but if this is referring to the rent or deposit both were reasonable
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“Efficiency...”

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Aug 23,2018
Minithumbup
By: 'Royal'
Aug 23,2018
0 people found
this helpful
Allan Wells seems to work within a well defined and supportive system and does so very efficiently; he was pleasant and approachable, always replied to emails within 24 hours and had a solution or answer to all my problems....
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Comment on agent fees
Very reasonable.
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 4:38 PM 09/12/2021 by

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