Southside Property Management

4.83/5 rating 392 reviews
  • 82% valuation accuracy
  • 97% recommend
  • 84% fee satisfaction
  • Danny Briggs
    Danny Briggs
  • Natasha Bonello
    Natasha Bonello
  • John Davidson
    John Davidson
  • Mark Phillips
    Mark Phillips
  • Leah Birch
    Leah Birch
  • Cat Dalrymple
    Cat Dalrymple
  • Lauren Caldwell
    Lauren Caldwell
  • Amy Goodwin-Spivey
    Amy Goodwin-Spivey
  • Peter Clements
    Peter Clements
  • Pauline Kennedy
    Pauline Kennedy
  • Vicky Harris
    Vicky Harris
  • Derek Dugan
    Derek Dugan
  • Lewis Collie
    Lewis Collie
  • Claire Chambers
    Claire Chambers
  • Amy Dickson
    Amy Dickson
  • Allan Wells
    Allan Wells
  • Clair Simpson
    Clair Simpson
  • Charlie Waddell
    Charlie Waddell
  • Nicole Archibald
    Nicole Archibald
  • Sam Duffield
    Sam Duffield
  • Gary Lawson
    Gary Lawson
  • David McNeil
    David McNeil
  • Feliciano Sole
    Feliciano Sole
  • Martin McKeown
    Martin McKeown
  • Grant Spanswick
    Grant Spanswick
Whether you are a tenant searching for a new home with a respectable and caring landlord, or you are a landlord looking for a property company who is focused on helping you let your property the way you want for the long term, in a cost effective and transparent way, then SouthSide is for you. SouthSide is a very fast-paced and enthusiastic Edinburgh property letting agent company with a very close-knit and proactive team in place who are always on stand-by to help and willing to go that extra m Read full description...

20 Nicolson Street
Edinburgh
City of Edinburgh
EH8 9DH
0131 510 0051

 
www.southsidemanagement.com Properties for sale
Properties for rent
Sep 22,2017
Minithumbup
Gary Lawson
Gary Lawson
By: 'Lesley Kelly'
Sep 22,2017
0 people found
this helpful
Just been to see a property in Newtongrange and i have to say that the agent showing the property was fab. I'm a first time renter and he gave me lots of advice on the whole process and tips for moving. Top bloke 😁...
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Sep 19,2017
Minithumbup
Leah Birch
Leah Birch
Lewis Collie
Lewis Collie
By: 'Harrison'
Sep 19,2017
0 people found
this helpful
Southside has so far been a wonderful agent to myself and my flatmates. Both staff members that have been in contact with us have been patient, polite, extremely knowledgeable and exceedingly helpful overall. Everything from applying for the property to the actual move-in has been simple and straightforward due to the efficiency of the staff, and any questions we had were promptly answered. We had a problem with our wifi so when mentioning it after we were contacted, I was ensured that Southside...
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Sep 19,2017
Minithumbup
Leah Birch
Leah Birch
Lewis Collie
Lewis Collie
By: 'Michael'
Sep 19,2017
0 people found
this helpful
Both agents were extremely helpful and very prompt in responding to emails and phone calls. They made the application process and lease signing process very straight forward and enabled to us to get settled in very well....
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Sep 18,2017
Minithumbup
Allan Wells
Allan Wells
By: 'Bruce'
Sep 18,2017
0 people found
this helpful
Allan has been very helpful and quick to respond to problems that have arose. He has contractors organised within minutes of the problem being brought to his attention. Has been a great help....
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Sep 15,2017
Minithumbup
Lauren Caldwell
Lauren Caldwell
By: 'Kino.'
Sep 15,2017
0 people found
this helpful
We stayed for six months at one of the properties managed by Lauren. The attention and assistance she provided was really good....
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Comment on agent fees
Good.
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Sep 15,2017
Minithumbup
Danny Briggs
Danny Briggs
By: 'Edin landlady'
Sep 15,2017
0 people found
this helpful
If you are a landlord- Speak to Danny at Southside lettings. He found for me suitable tenants to my specifications very quickly. From start to finish communication was professional, helpful, clear and prompt....
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Comment on agent fees
Fees are fair
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Sep 14,2017
Minithumbup
Lauren Caldwell
Lauren Caldwell
Clair Simpson
Clair Simpson
By: 'Alisonflint'
Sep 14,2017
1 people found
this helpful
As a Canadian student studying in Edinburgh finding a place to live was very overwhelming. The process was different than what I was used to back home. Me and my current roommates (another Canadian and an Irishman) ended up choosing a property from south side and are incredibly pleased with the place and service we received. We found the rental market in Edinburgh was incredibly competitive and a lot of the other agencies weren't super friendly, we were just another group of students to them and...
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Comment on agent fees
Worth it for what we got
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Sep 11,2017
Minithumbup
Danny Briggs
Danny Briggs
By: 'Mirren'
Sep 11,2017
1 people found
this helpful
Danny was great in finding new tenants for our property. His knowledge and expertise ensured the whole process went very smoothly....
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Comment on agent fees
The fees were fine.
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Sep 08,2017
Minithumbup
Nicole Archibald
Nicole Archibald
By: 'Jo and Liam'
Sep 08,2017
0 people found
this helpful
We found Nicole to be extremely helpful, friendly and informative and we would not hesitate to recommend Southside Property Management to our friends and colleagues based on this experience....
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Sep 06,2017
Minithumbup
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Nandini
By: 'NBarnes'
Sep 06,2017
0 people found
this helpful
Has been a very smooth service for us, from viewing to moving in to our new flat. Everything was simple and straight forward and speedy....
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Comment on agent fees
Good
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Sep 06,2017
Minithumbdown
John Davidson
John Davidson
By: 'SwanstonLassie'
Sep 06,2017
3 people found
this helpful
Nightmare to deal with, many, many problems experienced during our tenancy. Lack of morals, lied to, they don't provide a good service....
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Comment on agent fees
No fees applied as it's illegal to do so in Scotland.
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Sep 05,2017
Minithumbup
Gary Lawson
Gary Lawson
By: 'Tim Sinnott'
Sep 05,2017
0 people found
this helpful
My partner and I had a very good experience viewing a property in Edinburgh with Gary. He was very accommodating when we arrived ten minutes late and was very thorough in both showing the property and providing information. He was able to answer all of our questions regarding the property (heating, council tax band etc.) and was able to tell us a bit about the local area. He was helpful, professional and courteous....
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Comment on agent fees
N/A
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Sep 03,2017
Minithumbdown
Natasha Bonello
Natasha Bonello
John Davidson
John Davidson
By: 'Former SPM Tenant'
Sep 03,2017
4 people found
this helpful
I was a tenant of SPM for nearly 3 years and experienced numerous problems from day one. A detailed review will follow in due course, but for now, suffice to say that 1 star is too high a rating. An example of the shoddy practice from SPM: We moved into a large 4 bedroom property in Edinburgh, but were never advised that the property had 2 separate heating systems, one modern, the other an inefficient 'back boiler' system. This resulted in heating bills almost double what it should have c...
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Comment on agent fees
They make a big deal about not charging tenant fees. This is completely disingenuous, as it;s a legal requirement to not charge fees. SPM aren't doing you a favour or being kind, they have no say in the matter. No letting agents charge fees, not just SPM!
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Sep 02,2017
Minithumbup
Gary Lawson
Gary Lawson
By: 'Rachel'
Sep 02,2017
0 people found
this helpful
This sweet man waited for us even though we were late and was happy to show us the apartments and sacrifice his lunch hour. He gave us all the details for the apartment as well as the freedom to look around. Thanks Gary!...
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Comment on agent fees
Reasonable!
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Sep 02,2017
Minithumbup
Gary Lawson
Gary Lawson
By: 'Quentin'
Sep 02,2017
0 people found
this helpful
Very good man , he take a part of its lunch time to show you a flat. I recomend this agent...
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Sep 01,2017
Minithumbup
Gary Lawson
Gary Lawson
By: 'Brit&Aus'
Sep 01,2017
0 people found
this helpful
Gary was very helpful and cheerful during a very stressful time. He was very clear about the application process and in general very informative....
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Aug 31,2017
Minithumbup
Gary Lawson
Gary Lawson
By: 'Suzanne Seeds'
Aug 31,2017
0 people found
this helpful
Gary was very imformative and helpful, we were running a little late but he was happy to wait. I would definitely use Southside again because of staff like Gary....
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Comment on agent fees
No fees
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Aug 29,2017
Minithumbup
Natasha Bonello
Natasha Bonello
By: 'Blair Kennedy'
Aug 29,2017
0 people found
this helpful
We had just been transferred to Southside from a Private Landlord and were a bit worried from all the horror stories of estate agents. I am happy to say we have been proven completely wrong . From the first discussions to sorting out complicated issues arising from the swap, Natasha and Southside have been amazing. Every message is responded to quickly, every query answered no matter how minor or major. Every member of staff we have talked to has shown a genuine interest in helping us sort out...
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Aug 29,2017
Minithumbup
Gary Lawson
Gary Lawson
By: 'Kezia Cameron'
Aug 29,2017
0 people found
this helpful
Gary was a wonderful, helpful and charismatic guy!He was extremely knowledgable about the property and exceeded expectations when it came to answering my questions. He is an asset to the southside property team!...
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Aug 29,2017
Minithumbup
Gary Lawson
Gary Lawson
By: 'Jennifer'
Aug 29,2017
0 people found
this helpful
Gary was dead helpful today, was able to answer Any questions we had and made the whole process much easier for us!...
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Aug 25,2017
Minithumbup
Gary Lawson
Gary Lawson
By: 'Rosy'
Aug 25,2017
0 people found
this helpful
was running late to the viewing and Gary very nicely stayed a couple extra minutes to show me around, he was informative and provided me with everything I needed thanks!...
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Comment on agent fees
unknown
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Aug 24,2017
Minithumbup
Gary Lawson
Gary Lawson
By: 'Jojo'
Aug 24,2017
0 people found
this helpful
I had three viewings with Gary and he was both helpful and knowledgable of each property. He had a lot of handy hints about the local areas. I enjoyed his genuine nature and felt that I was getting honest information....
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Comment on agent fees
Good
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Aug 23,2017
Minithumbup
Gary Lawson
Gary Lawson
By: 'Aletta'
Aug 23,2017
0 people found
this helpful
Was very helpful! I was slightly late and I was nevertheless received very nicely! All my questions were answered and I was given advice on how to proceed from there. Very satisfied!...
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Aug 17,2017
Minithumbup
By: 'JV'
Aug 17,2017
0 people found
this helpful
I have just moved into a flat managed by Southside property and I am happy with them so far. The application process was very straightforward, and communication has been clear and consistent. They have been very efficient at getting back to me, and all issues have been dealt with quickly. I hope this continues throughout my tenancy....
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Comment on agent fees
No fees are charged. The deposit is pretty standard. As non-UK I had to pay the first and last rent upfront which can be tricky, but it went smoothly.
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Aug 16,2017
Minithumbup
Claire Chambers
Claire Chambers
By: 'Bilal'
Aug 16,2017
0 people found
this helpful
It was a pleasant experience to deal with Claire and South Side in general. She seemed to be genuinely concerned in ensuring tenants have a trouble-free experience....
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Comment on agent fees
No fees
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Aug 15,2017
Minithumbdown
By: 'Anonymous'
Aug 15,2017
2 people found
this helpful
Have had ongoing problems with Southside for the past year. The main problem involved our plumbing, our shower and toilet had repeated problems. We frequently had a blocked toilet and toilet waste coming up through the shower. Plumbers who came out told us that Southside and the landlord were advised not to change the room into a bathroom originally and that this problem was inevitable. We were not told about this before we moved in and a previous tenant told us that he had experienced the same ...
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Comment on agent fees
Not good value for money. We have compared with other students in Edinburgh who have received flats with superior facilities and living conditions, plus better customer service than what we experienced, for less money. We are currently being charged exit fees for which we are seeking advice from LPS letting service.
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Aug 14,2017
Minithumbup
Leah Birch
Leah Birch
By: 'Jack'
Aug 14,2017
0 people found
this helpful
Process was straight foward and I found Leah to be very accomadating to our situation (being out of the country until start of leave)....
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Aug 10,2017
Minithumbup
Claire Chambers
Claire Chambers
By: 'Katie'
Aug 10,2017
0 people found
this helpful
Claire has been a fantastic property manager from day one. She is so friendly and approachable and most importantly, sorts problems out quickly! Overall, SouthSide are a good property management company and I wouldn't hesitate recommending them to friends....
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Comment on agent fees
Great! They are no fees!
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Aug 09,2017
Minithumbup
Mark Phillips
Mark Phillips
By: 'Renter 1'
Aug 09,2017
0 people found
this helpful
Mark has been a great property manager to deal with and has really made the renting process easy- especially for us first time renters. Mark has always dealt with our issues promptly and fairly, and has consistently been a real friendly face behind a larger company....
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Aug 07,2017
Minithumbup
Gary Lawson
Gary Lawson
By: 'Tatenda'
Aug 07,2017
0 people found
this helpful
Gary, what can I say about him? Very pleasant man who is extremely knowledgeable and helpful. He has a fantastic sense of humour and is also really engaging. He is brilliant! Gary was very informative in the flat that we viewed....
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Areas covered
  • all EH post codes
  • all FK post codes
  • All KY post codes
  • EH8

ARLA NALS NLA SAL DPS LPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
131 2 233 8 0 0 0 0 16 3
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Agent Fees

At SouthSide we have no upfront fee or hidden charges whatsoever for tenants and the only charge to landlords is 9% +VAT of the monthly rent and we do everything for you! If there are tenants in situ when we take on a property then our fee to landlords is reduced to 6%+VAT of the monthly rental and reverts to the standard 9%+VAT when new tenants move in. We also negotiate rates with external companies for legal certificates/requirements and do not take a cut of this cost, which is typical in our industry. We work with trusted maintenance companies and have negotiated fixed costs for their work e.g. landlord gas safety certificate for £39 incl. VAT. Many of our existing landlords who had managed their property themselves have said that as a result of our management and cost savings, this alone covers our management fee.
Last updated at 11:13 AM 28/03/2016 by John

Complaints Procedure

No procedure set.
Last updated at 11:13 AM 28/03/2016 by John
Danny Briggs Danny Briggs
Head of Lettings 19 reviews

About Danny No description set View full profile
Natasha Bonello Natasha Bonello
Senior Property Manager 21 reviews

About Natasha No description set View full profile
John Davidson John Davidson
Proprietor 13 reviews

About John No description set View full profile
Mark Phillips Mark Phillips
Property Manager 53 reviews

About Mark Mark joined SouthSide where he was initially responsible for viewings and inspections and excelled in that role. Now responsible for a portfolio of properties, Mark will be managing them for the long View full profile
Leah Birch Leah Birch
Property Manager 29 reviews

About Leah No description set View full profile
Cat Dalrymple Cat Dalrymple
Company Marketing and Festival Lets 6 reviews

About Cat No description set View full profile
Lauren Caldwell Lauren Caldwell
Property Manager 38 reviews

About Lauren No description set View full profile
Amy Goodwin-Spivey Amy Goodwin-Spivey
Head of Viewings 0 reviews

About Amy No description set View full profile
Peter Clements Peter Clements
Property Service Manager 0 reviews

About Peter No description set View full profile
Pauline Kennedy Pauline Kennedy
Property Accountant 1 reviews

About Pauline No description set View full profile
Vicky Harris Vicky Harris
Property Accountant 0 reviews

About Vicky No description set View full profile
Derek Dugan Derek Dugan
Viewings and Inspections 6 reviews

About Derek No description set View full profile
Lewis Collie Lewis Collie
Lettings Apprentice 2 reviews

About Lewis No description set View full profile
Claire Chambers Claire Chambers
Property Manager 3 reviews

About Claire No description set View full profile
Amy Dickson Amy Dickson
Applications Co-ordinator 3 reviews

About Amy No description set View full profile
Allan Wells Allan Wells
Property Manager 2 reviews

About Allan No description set View full profile
Clair Simpson Clair Simpson
Training, Enquiry and Feedback Manager 1 reviews

About Clair No description set View full profile
Charlie Waddell Charlie Waddell
Reception 0 reviews

About Charlie No description set View full profile
Nicole Archibald Nicole Archibald
Applications and Property Coordinator 1 reviews

About Nicole No description set View full profile
Sam Duffield Sam Duffield
Lettings Assistant 0 reviews

About Sam No description set View full profile
Gary Lawson Gary Lawson
Viewer 18 reviews

About Gary No description set View full profile
David McNeil David McNeil
Viewer 0 reviews

About David No description set View full profile
Feliciano Sole Feliciano Sole
Viewer 0 reviews

About Feliciano No description set View full profile
Martin McKeown Martin McKeown
Factoring 0 reviews

About Martin No description set View full profile
Grant Spanswick Grant Spanswick
Property Accounts 0 reviews

About Grant No description set View full profile
Nandini - upload your photo Nandini
1 reviews

About Nandini No description set View full profile

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Opening hours


  • Monday: 08:00 - 18:00
  • Tuesday: 08:00 - 18:00
  • Wednesday: 08:00 - 18:00
  • Thursday: 08:00 - 18:00
  • Friday: 08:00 - 18:00
  • Saturday: 09:00 - 13:30
  • Sunday: Closed


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