• Danny Briggs
    Danny Briggs
  • Natasha Bonello
    Natasha Bonello
  • John Davidson
    John Davidson
  • Mark Phillips
    Mark Phillips
  • Leah Birch
    Leah Birch
  • Cat Dalrymple
    Cat Dalrymple
  • Rachel Valentine
    Rachel Valentine
  • Lauren Caldwell
    Lauren Caldwell
  • Amy Goodwin-Spivey
    Amy Goodwin-Spivey
  • Peter Clements
    Peter Clements
  • Pauline Kennedy
    Pauline Kennedy
  • Daniel Walker
    Daniel Walker
  • Vicky Harris
    Vicky Harris
  • Derek Dugan
    Derek Dugan
  • John Monteath
    John Monteath
  • Lewis Collie
    Lewis Collie
  • Kimberly Wright
    Kimberly Wright
  • Claire Chambers
    Claire Chambers
  • Stuart Ogilvie
    Stuart Ogilvie
  • Rebecca McCabe
    Rebecca McCabe
  • Sarah Potter
    Sarah Potter
  • Emma Hopkinson
    Emma Hopkinson
Whether you are a tenant searching for a new home with a respectable and caring landlord, or you are a landlord looking for a property company who is focused on helping you let your property the way you want for the long term, in a cost effective and transparent way, then SouthSide is for you. SouthSide is a very fast-paced and enthusiastic Edinburgh property letting agent company with a very close-knit and proactive team in place who are always on stand-by to help and willing to go that extra m Read full description...
Properties for sale
Properties for rent
Apr 24,2017
Minithumbup
Mark Phillips
By:
Apr 24,2017
0 people found
this helpful
There was great communication between property manager and tenant though email, with great help on queries and questions when needed promptly....
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Apr 24,2017
Minithumbup
Leah Birch
By:
Apr 24,2017
0 people found
this helpful
We are very happy with how fast our inquieries are handled at SouthSide by our property manager Leah Birch. We are renting in Edinburgh for three years now and interaction with SouthSide was always flawless. Whenever there was a problem e.g. with the oven or boiler, they immediately sent an engineer to fix it. Highly recommended....
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Comment on agent fees
Good
Was this helpful? Yes
Apr 24,2017
Minithumbup
Mark Phillips
By:
Apr 24,2017
0 people found
this helpful
we are very happy with Mark, he immediately responds to the emails or calls, resolves the issues quickly. we never have any issues with Mark and Southside properties....
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Comment on agent fees
Good
Was this helpful? Yes
Apr 20,2017
Minithumbup
Mark Phillips
By:
Apr 20,2017
0 people found
this helpful
Mark has been a great property manager, He is always contactable and available to deal with any issues we have. Any issues that did arise with our flat were promptly dealt with and resolved. I would highly recommend southside property management to friends and would uses them again in the future....
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Was this helpful? Yes
Apr 11,2017
Minithumbup
Lauren Caldwell
By:
Apr 11,2017
0 people found
this helpful
I have had my property with Southside for a little over a year. As a landlord, I have been impressed by the friendly, helpful and highly professional service provided by Lauren and and her colleagues. I thoroughly recommend Southside....
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Comment on agent fees
Fees are very reasonable for the excellent service provided
Was this helpful? Yes
Apr 11,2017
Minithumbup
Mark Phillips
By:
Apr 11,2017
0 people found
this helpful
The flat I stayed in managed by Southside Property was well taken care of and kept in a great condition throughout the year. When there were problems, such as our fence falling down in a strong windstorm, the issue was taken quickly care of by Southside. They allow for a great flow of information and give plenty of advanced warning when coming to fix the flat. Our agent, Mark Phillips, was easy to work with and he was quick to pass on any concerns my flat mates and I had....
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Was this helpful? Yes
Apr 10,2017
Minithumbup
Lauren Caldwell
By:
Apr 10,2017
0 people found
this helpful
Can't fault Lauren and Southside. They were great to deal with throughout the whole tenancy. I would happily use them again....
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Was this helpful? Yes
Apr 08,2017
Minithumbup
Mark Phillips
By:
Apr 08,2017
0 people found
this helpful
We are very happy with the experience renting our property through Mark and Southside. We would definitely recommend to future prospective tenants....
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Was this helpful? Yes
Apr 04,2017
Minithumbup
Mark Phillips
By:
Apr 04,2017
0 people found
this helpful
Mark was the staff member who dealt with me and my former flatmate over the 6 month period that we were staying at Angle Park Terrace. From initial greeting through to moving out and sorting deposit return, Mark was excellent help and always put in the extra mile to ensure we had everything we needed and we knew everything we needed to know. Mark helped with small inquiries, such as boiler problems and shower problems. Mark also took time out of his lunch hour to assist me with a spare key issu...
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Comment on agent fees
Good
Was this helpful? Yes
Apr 04,2017
Minithumbup
Mark Phillips
By:
Apr 04,2017
0 people found
this helpful
For the past few years Mark Phillips has been managing a property for me and for the past 8 months a second property which I switched to him from another agent. As both properties are now in the process of sale it's a good time to reflect on my experience. I have nothing but praise for the service I have received from Southside. Mark was totally reliable, very knowledgeable and provided sound advice whenever required. When I transferred my second property he immediately increased my rental by le...
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Comment on agent fees
Fees are good
Was this helpful? Yes
Apr 04,2017
Minithumbup
Mark Phillips
By:
Apr 04,2017
0 people found
this helpful
Helpful, quick to respond and kind. We have had minor issues with electricity, windows etc and Mark swiftly had maintenance sent out and was exceedingly helpful....
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Comment on agent fees
NA
Was this helpful? Yes
Apr 04,2017
Minithumbup
Mark Phillips
By:
Apr 04,2017
0 people found
this helpful
I've been a tenant now for a couple of months and have had a few hiccups along the way that has been out of my control and I have found Mark to be respectful, approachable friendly and always willing to help....
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Was this helpful? Yes
Apr 03,2017
Minithumbup
Mark Phillips
By:
Apr 03,2017
0 people found
this helpful
Mark Phillips is an incredible asset to SouthSide Property Managment. He provided an excellent service throughout our tenancy ensuring our flat was well maintained and any queries we had were answered promptly. We had a smooth check in and check out transition and we would definitely choose Southside Property Mangement again if the opportunity arises....
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Was this helpful? Yes
Apr 03,2017
Minithumbup
Mark Phillips
By:
Apr 03,2017
0 people found
this helpful
All queries were answered quickly, including any requests for maintenance on the property. Very professional, the whole process went very smoothly from applying for the property all the way through to becoming and being tenants....
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Comment on agent fees
No Agent's fees at all
Was this helpful? Yes
Apr 01,2017
Minithumbup
Mark Phillips
By:
Apr 01,2017
0 people found
this helpful
My experience with Southside was good. Anytime we had an issue, we contacted our property manager and the issue was always resolved in good time....
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Mar 28,2017
Minithumbup
Lauren Caldwell
By:
Mar 28,2017
0 people found
this helpful
As tenants we were pleased with the helpfulness Lauren provided from day one. Lauren provided support and guidance and solved any of the minor problems with the property quickly....
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Comment on agent fees
We did not pay agent fees.
Was this helpful? Yes
Mar 24,2017
Minithumbup
Lauren Caldwell
By:
Mar 24,2017
0 people found
this helpful
Lauren was fantastic to deal with. Anything I asked was dealt with promptly and without fuss. She was a pleasure to speak to and always handled my requests very pleasantly....
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Mar 13,2017
Minithumbup
Mark Phillips
By:
Mar 13,2017
0 people found
this helpful
After unsatisfactory experiences in renting a flat out through property letting agents I was recommended to Southside Property. Mark Philips and his experienced team have provided exceptional service. Their professionalism ensures that both myself and the tenants are satisfied with the deal. Regular inspections and recommendations ensure that we are all happy with the renting experience. Southside are experts at keeping up with the legislation that covers rental properties and arranging these...
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Comment on agent fees
Fees for all services provided are compeditive.
Was this helpful? Yes
Mar 04,2017
Minithumbup
Natasha Bonello
By:
Mar 04,2017
0 people found
this helpful
Natasha has been managing my property for several years and I have nothing but praise for her professionalism and competence. Natasha acts promptly when the tenants need anything, keeps me informed about what's happening and lets me know immediately when I need to do anything. It is a relief to know that my property is being managed so well. I previously used a couple of other Edinburgh letting agencies who did not demonstrate any commitment to me or to letting my property. Southside is a great ...
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Comment on agent fees
Fees are competitive and Southside does not charge all those added extras that most other agents I have done business with charge.
Was this helpful? Yes
Feb 14,2017
Minithumbup
Claire Chambers
By:
Feb 14,2017
1 people found
this helpful
Our agent Claire Chambers at southside property was delightful to work with and pleasant from the start to the finish of a very stressful process i.e.trying to obtain a student flat for September.Some of the agents tend to treat students in a very off-hand manner which can be very annoying especially when you are spending £24,000 for a rental property per year!! Thankfully Claire was straight ,honest and professional throughout the process and made us feel like human beings and not second ...
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Was this helpful? Yes
Feb 14,2017
Minithumbup
Mark Phillips
By:
Feb 14,2017
0 people found
this helpful
Mark handled a noise complaint issue very deftly for me. He is very conscientious and keeps calm.He is well-informed, gives good advice and makes sensible decisions....
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Comment on agent fees
Good
Was this helpful? Yes
Feb 02,2017
Minithumbup
Danny Briggs
By:
Feb 02,2017
0 people found
this helpful
Danny at SouthSide has been fantastic to deal with. I had called up as my daughter was part of a group of students looking to secure accommodation for the next academic year and his knowledge and advice was invaluable. Plenty of tips and ideas which gives us all a boost in this extremely competitive market....
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Was this helpful? Yes
Jan 17,2017
Minithumbup
Mark Phillips
By:
Jan 17,2017
0 people found
this helpful
I have dealt with Mark for more than 3 years and am happy with the way he and other Southside staff have dealt with the letting of my property. He/they have been very efficient. I did recommend Southside to one of my friends who is still with them....
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Comment on agent fees
no issues with the agent fees.
Was this helpful? Yes
Jan 12,2017
Minithumbup
Lauren Caldwell
By:
Jan 12,2017
0 people found
this helpful
Would highly recommend Lauren to anyone looking for a property manager. She has gone above and beyond in looking after us, our property and our tenant. Fantastic service and a great asset to Southside Management...
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Comment on agent fees
Very competitive and reasonable fees
Was this helpful? Yes
Jan 05,2017
Minithumbup
Leah Birch
By:
Jan 05,2017
0 people found
this helpful
I have rented properties in Edinburgh for 10 years and been with a number of different agencies, with varying degrees of satisfaction. However Leah at Southside has been consistently professional and attentive in the 3 years she's been my letting agent. The standard of service and customer care Southside give their clients is what sets them apart from the competition....
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Was this helpful? Yes
Dec 21,2016
Minithumbup
Lauren Caldwell
By:
Dec 21,2016
0 people found
this helpful
This was our first experience with letting out a property in Edinburgh. Southside came highly recommended. We can now understand why. From our first introduction to Lauren she explained everything with so much ease and confidence. This continued throughout all communications regardless of any queries or problems we may have encountered. She was extremely efficient & professional in her work ethic. Lauren and Southside made this a much easier process than expected. We would have no hesitat...
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Comment on agent fees
Extremely Fair
Was this helpful? Yes
Dec 20,2016
Minithumbup
Leah Birch
By:
Dec 20,2016
0 people found
this helpful
We have been a client of Southside for a few months. I must say they offer excellent service and they are extremely professional. If I have any queries or repairs to be taken care of they are promptly lookes into. Leah is very professional and always reaponds promptly to emails and calls. I should say they are the best ever! Our stay in Edinburgh is a lot relaxed and peaceful, thanks to Southside!...
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Comment on agent fees
No tenant fees.
Was this helpful? Yes
Dec 20,2016
Minithumbup
Lauren Caldwell
By:
Dec 20,2016
0 people found
this helpful
Southside had an easy to follow application process which made application process simple and effective. It was easy to provide them with the information and make the payments required. Lauren has kept us in the loop with any information relevant to the property and has been quick to respond to any issues we have had. It has been great to know that if anything happens that we need assistance with, we are in safe hands....
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Was this helpful? Yes
Dec 16,2016
Minithumbup
Lauren Caldwell
By:
Dec 16,2016
0 people found
this helpful
As first time landlords moving abroad, we were very nervous about leaving our property in the hands of an agent but Lauren has been fantastic. Communication has been fast and efficient and any issues have been brought to our attention and resolved with minimal fuss. The property is inspected regularly, with photos sent to us, so I am confident it is being well looked after. All in all, very happy with the service we've received from Southside in general and Lauren in particular....
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Comment on agent fees
Very competitive
Was this helpful? Yes
Dec 16,2016
Minithumbup
Lauren Caldwell
By:
Dec 16,2016
0 people found
this helpful
Lauren's been a fantastic help and really patient with us during our tenancy. It was our first time renting a property in the UK so we had many questions and queries, but she's been really patient and understanding. She put in extra effort this last couple of weeks to help us out with some final queries and we would definitely recommend her to anyone that wants to be in good hands!...
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Comment on agent fees
Good
Was this helpful? Yes
Areas covered
  • all EH post codes
  • all FK post codes
  • All KY post codes
  • EH8

ARLA NALS NLA SAL DPS LPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
123 0 182 4 0 0 0 0 13 3

Job vacancies

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Agent Fees

At SouthSide we have no upfront fee or hidden charges whatsoever for tenants and the only charge to landlords is 9% +VAT of the monthly rent and we do everything for you! If there are tenants in situ when we take on a property then our fee to landlords is reduced to 6%+VAT of the monthly rental and reverts to the standard 9%+VAT when new tenants move in. We also negotiate rates with external companies for legal certificates/requirements and do not take a cut of this cost, which is typical in our industry. We work with trusted maintenance companies and have negotiated fixed costs for their work e.g. landlord gas safety certificate for £39 incl. VAT. Many of our existing landlords who had managed their property themselves have said that as a result of our management and cost savings, this alone covers our management fee.
Last updated at 11:13 AM 28/03/2016 by John

Complaints Procedure

No procedure set.
Last updated at 11:13 AM 28/03/2016 by John
Danny Briggs Danny Briggs
Head of Lettings
15 reviews

About Danny No description set View full profile
Natasha Bonello Natasha Bonello
Senior Property Manager
18 reviews

About Natasha No description set View full profile
John Davidson John Davidson
Proprietor
10 reviews

About John No description set View full profile
Mark Phillips Mark Phillips
Property Manager
42 reviews

About Mark Mark joined SouthSide where he was initially responsible for viewings and inspections and excelled in that role. Now responsible for a portfolio of properties, Mark will be managing them for the long View full profile
Leah Birch Leah Birch
Property Manager
22 reviews

About Leah No description set View full profile
Cat Dalrymple Cat Dalrymple
Company Marketing and Festival Lets
5 reviews

About Cat No description set View full profile
Rachel Valentine Rachel Valentine
Property Manager
61 reviews

About Rachel No description set View full profile
Lauren Caldwell Lauren Caldwell
Property Manager
27 reviews

About Lauren No description set View full profile
Amy Goodwin-Spivey Amy Goodwin-Spivey
Head of Viewings
0 reviews

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Peter Clements Peter Clements
Property Service Manager
0 reviews

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Pauline Kennedy Pauline Kennedy
Property Accountant
1 reviews

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Daniel Walker Daniel Walker
Property Accountant
0 reviews

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Vicky Harris Vicky Harris
Property Accountant
0 reviews

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Derek Dugan Derek Dugan
Viewings and Inspections
5 reviews

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John Monteath John Monteath
Viewings
0 reviews

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Lewis Collie Lewis Collie
Lettings Apprentice
0 reviews

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Kimberly Wright Kimberly Wright
Applications Coordinator
18 reviews

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Claire Chambers Claire Chambers
Property Manager
1 reviews

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Stuart Ogilvie Stuart Ogilvie
Property Accounts
0 reviews

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Rebecca McCabe Rebecca McCabe
Applications Co-Ordinator
0 reviews

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Sarah Potter Sarah Potter
Viewings
0 reviews

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Emma Hopkinson Emma Hopkinson
Reception
0 reviews

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Firm Address

20 Nicolson Street
Edinburgh
City of Edinburgh
EH8 9DH
0131 510 0051



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