• Danny Briggs
    Danny Briggs
  • Natasha Bonello
    Natasha Bonello
  • John Davidson
    John Davidson
  • Mark Phillips
    Mark Phillips
  • Leah Birch
    Leah Birch
  • Cat Dalrymple
    Cat Dalrymple
  • Rachel Valentine
    Rachel Valentine
  • Lauren Caldwell
    Lauren Caldwell
  • Amy Goodwin-Spivey
    Amy Goodwin-Spivey
  • Peter Clements
    Peter Clements
  • Pauline Kennedy
    Pauline Kennedy
  • Daniel Walker
    Daniel Walker
  • Vicky Harris
    Vicky Harris
  • Derek Dugan
    Derek Dugan
  • John Monteath
    John Monteath
  • Lewis Collie
    Lewis Collie
  • Kimberly Wright
    Kimberly Wright
  • Claire Chambers
    Claire Chambers
  • Stuart Ogilvie
    Stuart Ogilvie
  • Rebecca McCabe
    Rebecca McCabe
  • Sarah Potter
    Sarah Potter
  • Emma Hopkinson
    Emma Hopkinson
Whether you are a tenant searching for a new home with a respectable and caring landlord, or you are a landlord looking for a property company who is focused on helping you let your property the way you want for the long term, in a cost effective and transparent way, then SouthSide is for you. SouthSide is a very fast-paced and enthusiastic Edinburgh property letting agent company with a very close-knit and proactive team in place who are always on stand-by to help and willing to go that extra m Read full description...

20 Nicolson Street
Edinburgh
City of Edinburgh
EH8 9DH
0131 510 0051

 


Properties for sale
Properties for rent
Mar 24,2017
Minithumbup
By:
Mar 24,2017
Featured Review
0 people found
this helpful
Lauren was fantastic to deal with. Anything I asked was dealt with promptly and without fuss. She was a pleasure to speak to and always handled my requests very pleasantly....
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Mar 13,2017
Minithumbup
By:
Mar 13,2017
Featured Review
0 people found
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After unsatisfactory experiences in renting a flat out through property letting agents I was recommended to Southside Property. Mark Philips and his experienced team have provided exceptional service. Their professionalism ensures that both myself and the tenants are satisfied with the deal. Regular inspections and recommendations ensure that we are all happy with the renting experience. Southside are experts at keeping up with the legislation that covers rental properties and arranging these...
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Comment on agent fees
Fees for all services provided are compeditive.
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Mar 04,2017
Minithumbup
By:
Mar 04,2017
Featured Review
0 people found
this helpful
Natasha has been managing my property for several years and I have nothing but praise for her professionalism and competence. Natasha acts promptly when the tenants need anything, keeps me informed about what's happening and lets me know immediately when I need to do anything. It is a relief to know that my property is being managed so well. I previously used a couple of other Edinburgh letting agencies who did not demonstrate any commitment to me or to letting my property. Southside is a great ...
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Comment on agent fees
Fees are competitive and Southside does not charge all those added extras that most other agents I have done business with charge.
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Feb 14,2017
Minithumbup
By:
Feb 14,2017
Featured Review
1 people found
this helpful
Our agent Claire Chambers at southside property was delightful to work with and pleasant from the start to the finish of a very stressful process i.e.trying to obtain a student flat for September.Some of the agents tend to treat students in a very off-hand manner which can be very annoying especially when you are spending £24,000 for a rental property per year!! Thankfully Claire was straight ,honest and professional throughout the process and made us feel like human beings and not second ...
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Feb 14,2017
Minithumbup
By:
Feb 14,2017
Featured Review
0 people found
this helpful
Mark handled a noise complaint issue very deftly for me. He is very conscientious and keeps calm.He is well-informed, gives good advice and makes sensible decisions....
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Comment on agent fees
Good
Was this helpful? Yes
Feb 02,2017
Minithumbup
By:
Feb 02,2017
0 people found
this helpful
Danny at SouthSide has been fantastic to deal with. I had called up as my daughter was part of a group of students looking to secure accommodation for the next academic year and his knowledge and advice was invaluable. Plenty of tips and ideas which gives us all a boost in this extremely competitive market....
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Jan 17,2017
Minithumbup
By:
Jan 17,2017
0 people found
this helpful
I have dealt with Mark for more than 3 years and am happy with the way he and other Southside staff have dealt with the letting of my property. He/they have been very efficient. I did recommend Southside to one of my friends who is still with them....
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Comment on agent fees
no issues with the agent fees.
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Jan 12,2017
Minithumbup
By:
Jan 12,2017
0 people found
this helpful
Would highly recommend Lauren to anyone looking for a property manager. She has gone above and beyond in looking after us, our property and our tenant. Fantastic service and a great asset to Southside Management...
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Comment on agent fees
Very competitive and reasonable fees
Was this helpful? Yes
Jan 05,2017
Minithumbup
By:
Jan 05,2017
0 people found
this helpful
I have rented properties in Edinburgh for 10 years and been with a number of different agencies, with varying degrees of satisfaction. However Leah at Southside has been consistently professional and attentive in the 3 years she's been my letting agent. The standard of service and customer care Southside give their clients is what sets them apart from the competition....
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Dec 21,2016
Minithumbup
By:
Dec 21,2016
0 people found
this helpful
This was our first experience with letting out a property in Edinburgh. Southside came highly recommended. We can now understand why. From our first introduction to Lauren she explained everything with so much ease and confidence. This continued throughout all communications regardless of any queries or problems we may have encountered. She was extremely efficient & professional in her work ethic. Lauren and Southside made this a much easier process than expected. We would have no hesitat...
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Comment on agent fees
Extremely Fair
Was this helpful? Yes
Dec 20,2016
Minithumbup
By:
Dec 20,2016
0 people found
this helpful
We have been a client of Southside for a few months. I must say they offer excellent service and they are extremely professional. If I have any queries or repairs to be taken care of they are promptly lookes into. Leah is very professional and always reaponds promptly to emails and calls. I should say they are the best ever! Our stay in Edinburgh is a lot relaxed and peaceful, thanks to Southside!...
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Comment on agent fees
No tenant fees.
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Dec 20,2016
Minithumbup
By:
Dec 20,2016
0 people found
this helpful
Southside had an easy to follow application process which made application process simple and effective. It was easy to provide them with the information and make the payments required. Lauren has kept us in the loop with any information relevant to the property and has been quick to respond to any issues we have had. It has been great to know that if anything happens that we need assistance with, we are in safe hands....
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Dec 16,2016
Minithumbup
By:
Dec 16,2016
0 people found
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As first time landlords moving abroad, we were very nervous about leaving our property in the hands of an agent but Lauren has been fantastic. Communication has been fast and efficient and any issues have been brought to our attention and resolved with minimal fuss. The property is inspected regularly, with photos sent to us, so I am confident it is being well looked after. All in all, very happy with the service we've received from Southside in general and Lauren in particular....
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Comment on agent fees
Very competitive
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Dec 16,2016
Minithumbup
By:
Dec 16,2016
0 people found
this helpful
Lauren's been a fantastic help and really patient with us during our tenancy. It was our first time renting a property in the UK so we had many questions and queries, but she's been really patient and understanding. She put in extra effort this last couple of weeks to help us out with some final queries and we would definitely recommend her to anyone that wants to be in good hands!...
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Comment on agent fees
Good
Was this helpful? Yes
Dec 15,2016
Minithumbup
By:
Dec 15,2016
0 people found
this helpful
A good letting agency and agent! which I've later noticed certainly isn't always something guaranteed in Edinburgh, therefore their services stand out all the more to me. Stayed in a flat through Southside in 2014-2015. They were easy to work with, prompt in their communications and active in their work. Never had any issues with them and they were always helpful. Once our washing machine was acting up a bit, we phoned and got some advice over the phone which we applied and it solved our prob...
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Comment on agent fees
No fees for this agency I believe.
Attachments
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Dec 14,2016
Minithumbup
By:
Dec 14,2016
0 people found
this helpful
I'm new to Southside after moving from property from another letting agent and I'm so glad that I did. Lauren has been brilliant helping me get property up to standard and finding a new tenant. Excellent communication and advice as well as treating my property and tenant with respect....
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Dec 13,2016
Minithumbup
By:
Dec 13,2016
0 people found
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Lauren took over the management of my property when I moved from another company to Southside. I have been extremely impressed with both Lauren and Southside. She deals with matters quickly and efficiently and communicates when necessary- exactly what one wants as a landlord. The fees are fair and Lauren speedily has workmen assess any issues that may arise. The quotes for which are always good value and of a high standard. I would not hesitate to recommend her and Southside, and in fact I alrea...
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Comment on agent fees
Very good value for money.
Was this helpful? Yes
Dec 13,2016
Minithumbup
By:
Dec 13,2016
0 people found
this helpful
We have been clients of Southside Lettings for over a year now. Our Property Manger, Lauren Caldwell eased us in from a previous Agency with efficiency, confidence and professionalism. All our needs were met and still being met today giving us peace of mind. THANK YOU Lauren for your consistent attention, not only our requirements but also that of the tenants....
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Comment on agent fees
Very competitive. Highly recommend !
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Dec 09,2016
Minithumbup
By:
Dec 09,2016
0 people found
this helpful
I would like to pass on my excellent experience of renting a property through Southside. Our contact person from the start has been Rachel and she could not have been more helpful and professional. This was the first time I have rented a property and Southside have made it a worry free process by handling all aspects from initial viewing to finding suitable tenants and finalising all details. Well done....
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Comment on agent fees
Fees are good value and was one of the reasons I went with Southside.
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Dec 09,2016
Minithumbup
By:
Dec 09,2016
0 people found
this helpful
Rachel from Southside is a very helpful and very efficient person. I'm glad to have her as property manager. I would thoroughly recommend Southside to anyone looking to rent out in Edinburgh....
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Dec 08,2016
Minithumbup
By:
Dec 08,2016
0 people found
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It's been a real pleasure working with Southside and Lauren Caldwell, the moving in and out of the property process was very easy and straightforward, no hassle at all, they were very responsive when something needed to be fixed or improved in the flat. The communication with them went smoothly, always being able to provide me with a clear response when I needed one. I highly recommend Southside and that's why they will be my first option in renting a flat when I'll get back to Edinburgh....
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Dec 07,2016
Minithumbup
By:
Dec 07,2016
0 people found
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I have been delighted with the service I have received from Southside Property Management. They have taken away all the problems with property management and investment. They have on call a team of companies and craftsmen who can be called on to sort out any problems at what seem very reasonable prices. We did a complete renovation of this property and South Side Management took charge of the project from beginning to end. Rachel has done a wonderful job of managing the property and the cli...
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Comment on agent fees
The fees seem very reasonable to me especially after managing the property myself over a number of years. They have sorted all the paperwork and hassles with HMO inspections have become a thing of the past.
Was this helpful? Yes
Dec 07,2016
Minithumbup
By:
Dec 07,2016
0 people found
this helpful
Rachel at Southside has been fantastic at setting up and managing our rental property. Everything done very efficiently and very reasonable priced. I would thoroughly recommend Southside to anyone looking to rent out in Edinburgh....
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Nov 27,2016
Minithumbup
By:
Nov 27,2016
0 people found
this helpful
Leah Birch went over and beyond her professional duty to support me with things relating to the rental and maintenance of a property I owned on Blackfriars Street. I have since sold my flat and still she helped me to finalise bills and other loose ends. Having Leah at the end of the phone or on email helped reassure me and took the stress out of renting my property both when I was down in London for work then living abroad for a couple of years and I am really grateful to her for this. Thank ...
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Comment on agent fees
I thought the agents fees were very reasonable.
Was this helpful? Yes
Nov 23,2016
Minithumbup
By:
Nov 23,2016
0 people found
this helpful
I am very happy with all aspects of my tenancy through Southside. I have been in the property for just over a year during which time I have had no major problems. I have found Rachel very friendly and efficient in every dealing that I have had with her and would have no hesitation in recommending both Rachel and Southside Property....
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Nov 17,2016
Minithumbup
By:
Nov 17,2016
0 people found
this helpful
I have been using Southside for just over a year and been fortunate enough to have Rachel look after all aspects of the letting of my property. As this was my initial venture into letting a property Rachel's professional advice to get me started was greatly appreciated and very reassuring. All correspondence I have experienced with Rachel has always been efficiently and professionally dealt with. A great all round service, exceeding my expectations Thank you!...
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Comment on agent fees
very competitive
Was this helpful? Yes
Nov 17,2016
Minithumbup
By:
Nov 17,2016
0 people found
this helpful
I have rented through Southside for a year and have had various issues, as is standard with any property. However, all of these issues have been dealt with really quickly and efficiently by Natasha, and fellow team mates, at Southside....
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Nov 13,2016
Minithumbup
By:
Nov 13,2016
0 people found
this helpful
Lauren Caldwell has been extremely kind and helpful to us as tenants in a flat managed by Southside Management throughout the last year. She was quick when organising contractors as needed and always had time when we needed information or had any issues. As tenants we felt she represented both us and the landlord fairly and was great at communicating between the two stakeholders. We had a fair share of practical issues during this time, but felt Lauren was on top of anything we threw at her and ...
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Nov 10,2016
Minithumbup
By:
Nov 10,2016
0 people found
this helpful
Rachel has been attentive to our needs as Landlords from the outset. I am extremely pleased with the level of service given by her and by Southside Management. Rachel is prompt, polite and friendly with communication and answers queries very speedily. She has supported us as Landlords but continues to look after our tenants. I am very happy indeed with the level of service provided by her....
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Comment on agent fees
Good
Was this helpful? Yes
Nov 08,2016
Minithumbup
By:
Nov 08,2016
0 people found
this helpful
I would thoroughly recommend Southside Lettings as I have found them extremely professional and competent. In particular, Lauren has made every effort to help and solve any issues that arise.I am completely satisfied with this agency and the friendliness and efficiency of its staff....
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Nov 08,2016
Minithumbup
By:
Nov 08,2016
0 people found
this helpful
I have been very impressed with the handling of my rental property since switching management companies to Southside. As a result, I am in the process of moving another property to them. Rachel has been involved from day 1 and and has efficiently dealt with everything, as well as provided valuable advice....
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Nov 07,2016
Minithumbup
By:
Nov 07,2016
0 people found
this helpful
Leah is extremely responsive and very helpful. She has made the moving in process incredibly easy and has made sure that we have all of the documentation that we need, as well as ensuring that we are fully aware of the support that is available to us through Southside....
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Comment on agent fees
N/A
Was this helpful? Yes
Nov 03,2016
Minithumbup
By:
Nov 03,2016
0 people found
this helpful
Have been extremely happy with Southside Property Management both with refurbishments of flats and with the general running of them. Everything is dealt with very promptly and with very little hassle to me as the landlord, for which I am very grateful. Would definitely recommend....
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Comment on agent fees
Reasonable fees considering the excellent level of service
Was this helpful? Yes
Nov 02,2016
Minithumbup
By:
Nov 02,2016
0 people found
this helpful
I have been very impressed with Rachel's communication, and attention to detail. Her knowledge of the market is extensive, and I have total confidence that she has my interests,as a landlord, to heart....
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Comment on agent fees
The fees are reasonable for the level of service I receive
Was this helpful? Yes
Nov 02,2016
Minithumbup
By:
Nov 02,2016
1 people found
this helpful
Very helpful and available. Having previously used another letting agency in Edinburgh, I have been delighted with Rachel's organisation and forward thinking with regards to my property. Any problems that arise, I am contacted with the problem and the solution - ie just to keep me abreast of any issues - and am asked my preference given a choice, whereas the previous company would simply contact me with a problem. Very happy with Rachel, long may she remain managing my flat....
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Comment on agent fees
very fair
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Areas covered
  • all EH post codes
  • all FK post codes
  • All KY post codes
  • EH8

ARLA NALS NLA SAL DPS LPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
121 0 168 4 0 0 0 0 13 3

Job vacancies

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Agent Fees

At SouthSide we have no upfront fee or hidden charges whatsoever for tenants and the only charge to landlords is 9% +VAT of the monthly rent and we do everything for you! If there are tenants in situ when we take on a property then our fee to landlords is reduced to 6%+VAT of the monthly rental and reverts to the standard 9%+VAT when new tenants move in. We also negotiate rates with external companies for legal certificates/requirements and do not take a cut of this cost, which is typical in our industry. We work with trusted maintenance companies and have negotiated fixed costs for their work e.g. landlord gas safety certificate for £39 incl. VAT. Many of our existing landlords who had managed their property themselves have said that as a result of our management and cost savings, this alone covers our management fee.
Last updated at 11:13 AM 28/03/2016 by John

Complaints Procedure

No procedure set.
Last updated at 11:13 AM 28/03/2016 by John
Danny Briggs Danny Briggs
Head of Lettings
15 reviews

About Danny No description set View full profile
Natasha Bonello Natasha Bonello
Senior Property Manager
18 reviews

About Natasha No description set View full profile
John Davidson John Davidson
Proprietor
10 reviews

About John No description set View full profile
Mark Phillips Mark Phillips
Property Manager
30 reviews

About Mark Mark joined SouthSide where he was initially responsible for viewings and inspections and excelled in that role. Now responsible for a portfolio of properties, Mark will be managing them for the long View full profile
Leah Birch Leah Birch
Property Manager
21 reviews

About Leah No description set View full profile
Cat Dalrymple Cat Dalrymple
Company Marketing and Festival Lets
5 reviews

About Cat No description set View full profile
Rachel Valentine Rachel Valentine
Property Manager
61 reviews

About Rachel No description set View full profile
Lauren Caldwell Lauren Caldwell
Property Manager
24 reviews

About Lauren No description set View full profile
Amy Goodwin-Spivey Amy Goodwin-Spivey
Head of Viewings
0 reviews

About Amy No description set View full profile
Peter Clements Peter Clements
Property Service Manager
0 reviews

About Peter No description set View full profile
Pauline Kennedy Pauline Kennedy
Property Accountant
1 reviews

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Daniel Walker Daniel Walker
Property Accountant
0 reviews

About Daniel No description set View full profile
Vicky Harris Vicky Harris
Property Accountant
0 reviews

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Derek Dugan Derek Dugan
Viewings and Inspections
5 reviews

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John Monteath John Monteath
Viewings
0 reviews

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Lewis Collie Lewis Collie
Lettings Apprentice
0 reviews

About Lewis No description set View full profile
Kimberly Wright Kimberly Wright
Applications Coordinator
18 reviews

About Kimberly No description set View full profile
Claire Chambers Claire Chambers
Property Manager
1 reviews

About Claire No description set View full profile
Stuart Ogilvie Stuart Ogilvie
Property Accounts
0 reviews

About Stuart No description set View full profile
Rebecca McCabe Rebecca McCabe
Applications Co-Ordinator
0 reviews

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Sarah Potter Sarah Potter
Viewings
0 reviews

About Sarah No description set View full profile
Emma Hopkinson Emma Hopkinson
Reception
0 reviews

About Emma No description set View full profile


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