• Danny Briggs
    Danny Briggs
  • Natasha Bonello
    Natasha Bonello
  • John Davidson
    John Davidson
  • Mark Phillips
    Mark Phillips
  • Leah Birch
    Leah Birch
  • Cat Dalrymple
    Cat Dalrymple
  • Lauren Caldwell
    Lauren Caldwell
  • Amy Goodwin-Spivey
    Amy Goodwin-Spivey
  • Peter Clements
    Peter Clements
  • Pauline Kennedy
    Pauline Kennedy
  • Vicky Harris
    Vicky Harris
  • Derek Dugan
    Derek Dugan
  • Lewis Collie
    Lewis Collie
  • Claire Chambers
    Claire Chambers
  • Amy Dickson
    Amy Dickson
  • Allan Wells
    Allan Wells
  • Clair Simpson
    Clair Simpson
  • Charlie Waddell
    Charlie Waddell
  • Nicole Archibald
    Nicole Archibald
  • Sam Duffield
    Sam Duffield
  • Gary Lawson
    Gary Lawson
  • David McNeil
    David McNeil
  • Feliciano Sole
    Feliciano Sole
  • Martin McKeown
    Martin McKeown
  • Grant Spanswick
    Grant Spanswick
Whether you are a tenant searching for a new home with a respectable and caring landlord, or you are a landlord looking for a property company who is focused on helping you let your property the way you want for the long term, in a cost effective and transparent way, then SouthSide is for you. SouthSide is a very fast-paced and enthusiastic Edinburgh property letting agent company with a very close-knit and proactive team in place who are always on stand-by to help and willing to go that extra m Read full description...

20 Nicolson Street
Edinburgh
City of Edinburgh
EH8 9DH
0131 510 0051

 
www.southsidemanagement.com Properties for sale
Properties for rent
Nov 17,2017
Minithumbup
Gary Lawson
By: 'Victoria Martin'
Nov 17,2017
0 people found
this helpful
Gary was very helpful and answered any questions we had about the property and the local area. I was very happy with the service....
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Comment on agent fees
No fees so very good.
Was this helpful? Yes
Nov 15,2017
Minithumbup
Allan Wells
By: 'Tom G'
Nov 15,2017
0 people found
this helpful
Overall, Southside have been a good letting agency. They reacted quick to all problems and enquiries. Our rep Allan Wells always kept a cool head and sorted things as and when they arose!...
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Comment on agent fees
As based in Scotland, there are no direct fees to the tenants - which is the only way this game should work!
Was this helpful? Yes
Nov 15,2017
Minithumbup
Natasha Bonello
By: 'Brod'
Nov 15,2017
0 people found
this helpful
After being with Southside for many years I think its about time I thanked Natasha for all the work she has done for me. I am quite a demanding Landlord but I must say Natasha deals with all my requests with no fuss. I dare say thats what customers expect, but not always provided with. I have been very well looked after since day one....
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Comment on agent fees
Good
Was this helpful? Yes
Nov 14,2017
Minithumbup
Cat Dalrymple
By: 'Mauro'
Nov 14,2017
0 people found
this helpful
Great professional. She answered to my messages always very quickly, and she solved a few little problems that I had in that property always at the best of her possibilities. Top. Thank you Cat....
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Was this helpful? Yes
Nov 14,2017
Minithumbup
Natasha Bonello
By: 'Lee and Steven'
Nov 14,2017
0 people found
this helpful
I found the whole process really easy. The staff at Southside were really polite, friendly and helpful. They answered all our questions and provided an excellent service. We are really happy with our experience and would recommend Southside to friends and family. A credit to the letting business....
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Comment on agent fees
Excellent value.
Was this helpful? Yes
Nov 14,2017
Minithumbup
By: 'Adrian Czuczka'
Nov 14,2017
0 people found
this helpful
Helpful and almost no problems being a tenant with them, easy to report problems with flat and any other things. Only thing is that it is a bit complicated when you leave your flat in my opinion, but I'm sure that's not limited to Southside or at all one of their defining characteristics. Would recommend....
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Was this helpful? Yes
Nov 13,2017
Minithumbup
Gary Lawson
By: 'Steve C'
Nov 13,2017
0 people found
this helpful
Gary was really helpful showing us around the house. Really knew his stuff and gave us some additional info about Edinburgh property market....
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Comment on agent fees
Good
Was this helpful? Yes
Nov 13,2017
Minithumbdown
Allan Wells
By: 'Mauro'
Nov 13,2017
0 people found
this helpful
This "man" sold me a fake parking permit. After he sold me the parking permit I got a parking ticket that I was able to get waived, his words: "I am really sorry about this! I have contacted the parking people and will have this charge waived. Once again I apologise for this and ensure you that I will get to the bottom of this.". I returned in Italy, after one month another parking ticket arrived, but this time already payed because the rental car agency got the money fro...
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Was this helpful? Yes
Nov 09,2017
Minithumbup
By: 'KH101'
Nov 09,2017
0 people found
this helpful
Southside have been really great and on hand since we moved in a few months ago, very quick to respond to emails and always making sure that our property is suitable for us....
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Was this helpful? Yes
Nov 09,2017
Minithumbup
Gary Lawson
By: 'Tania Gomes'
Nov 09,2017
0 people found
this helpful
Gary was great. Show us around the property and answered all the questions we had. He sound very knowledgeable and experient. I would recommend this this agency and especially Gary!...
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Comment on agent fees
Good
Was this helpful? Yes
Nov 09,2017
Minithumbup
Gary Lawson
By: 'John'
Nov 09,2017
0 people found
this helpful
Gary is very knowledgeable, able to answer all the questions. He is very helpful, kind and I would definitely recommend him. Thats Gary for all your help....
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Comment on agent fees
Good.
Was this helpful? Yes
Nov 09,2017
Minithumbup
Gary Lawson
By: 'Sofia'
Nov 09,2017
0 people found
this helpful
Gary has proved his knowledge of property management. He has been very helpful and kind. Thank you Gary for all your help finding my beautiful flat....
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Comment on agent fees
Good
Was this helpful? Yes
Nov 01,2017
Minithumbup
Natasha Bonello
By: 'Ashley Richards'
Nov 01,2017
0 people found
this helpful
My family recently relocated from Canada to Edinburgh. Having owned our homes in Canada, we were unsure what to expect when letting a property (let alone in another country) and I have to say that Southside has been AMAZING. We had read horror stories online about different letting agencies and I feel so fortunate to have found Southside. Our property manager, Natasha, took the time to explain anything we were unclear about in terms of our rental agreement and the process with Southside has been...
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Comment on agent fees
With letting a property I'm guessing that the fees, if there are any, are wrapped up in the rental price. So I have no comment as to whether the fees are good or bad.
Was this helpful? Yes
Nov 01,2017
Minithumbup
Lauren Caldwell
By: 'Norma Meechem'
Nov 01,2017
0 people found
this helpful
We have just completed a six month temporary stay in Edinburgh and rented our flat through Southside Property Management. We were very impressed with both the company in general, and with Lauren our Property Manager in particular. There were a few difficult to resolve issues when we moved in with our heating/plumbing, and Lauren was absolutely superb at ensuring that these were resolved as speedily as possible. We would have no hesitation in recommending Southside to prospective tenants or in us...
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Comment on agent fees
As far as I am aware, Southside do not charge fees to tenants
Was this helpful? Yes
Oct 23,2017
Minithumbup
Leah Birch
Clair Simpson
By: 'Matthew'
Oct 23,2017
0 people found
this helpful
As a current tenant with Southside I have never met a company so dedicated to meet satisfaction. Within the first few weeks of renting very minor appliances became faulty and Southside not only fixed them but replaced them with brand new models. If we ever have a problem there has been no hesitation to contact our property agent, Leah Birch or her fellow members of staff such as Clair. From the get go there has always been a great relationship with a great level of trust (being a student and pre...
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Comment on agent fees
An outstanding agent, always available to contact.
Was this helpful? Yes
Oct 22,2017
Minithumbup
Leah Birch
By: 'Ciara'
Oct 22,2017
0 people found
this helpful
Since signing the lease for our flat we have been beyond pleased with our property manager leah. Whenever we've had an issue leah has responded and sorted it out for us on the exact day we contacted her. She is absolutely fantastic and we couldn't ask for anyone better. Staying in a southside property has been a wonderful experience so far and my flatmate and I look forward to the rest of our time in our flat and hope to stay in a southside property agin next year....
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Was this helpful? Yes
Oct 20,2017
Minithumbup
Leah Birch
By: 'Lucile Cangemi'
Oct 20,2017
0 people found
this helpful
My flatmate and I are so happy to have Leah as our contact at Southside Management. She has been really responsive from the beginning often getting back to us within the hour!...
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Was this helpful? Yes
Oct 19,2017
Minithumbup
Lauren Caldwell
Clair Simpson
By: 'Alex'
Oct 19,2017
0 people found
this helpful
Both Lauren and Clair have been extremely friendly, professional and attentive, catering to all of our needs. With fast response times and professional courtesy(such as a very generous welcome package) they make you feel very valued as a customer....
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Was this helpful? Yes
Oct 12,2017
Minithumbup
Gary Lawson
By: 'Ross'
Oct 12,2017
0 people found
this helpful
Very knowledgable. Was very helpful towards me and my partner in our search for a home. I would happily recommend Southside....
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Comment on agent fees
Good
Was this helpful? Yes
Oct 11,2017
Minithumbup
By: 'Emma'
Oct 11,2017
0 people found
this helpful
Southside have been great throughout the process of letting from them. When we first moved in there was a problem with the keys and from calling them about this issue it was sorted within 20 minutes! All the staff have been extremely helpful and polite throughout the letting process!...
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Comment on agent fees
Good
Was this helpful? Yes
Oct 11,2017
Minithumbup
Gary Lawson
By: 'Great help'
Oct 11,2017
0 people found
this helpful
Gary was great made sure everyone understood how processe goes and what you needed to do if you wanted the flat very professional....
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Was this helpful? Yes
Oct 10,2017
Minithumbup
Lauren Caldwell
By: 'Sara Hotchkiss'
Oct 10,2017
0 people found
this helpful
Lauren has been really approachable and extremely helpful since we've moved in to our property. Whenever we email her she always gets back to us within a day or less. She has quickly and efficiently arranged for repairs to be done if need be, and also attended the property herself to assist us when we were having issues. My flatmate and I are very happy with the service we receive from Lauren!...
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Was this helpful? Yes
Oct 09,2017
Minithumbup
Allan Wells
Nicole Archibald
By: 'Steven'
Oct 09,2017
0 people found
this helpful
I rented through Southside Property Management, Nicole and Allan were both superb to deal with and would highly recommend Southside Property Management to anyone... One happy tenant...
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Was this helpful? Yes
Oct 07,2017
Minithumbup
Lauren Caldwell
By: 'Iordanis'
Oct 07,2017
0 people found
this helpful
We are three students leaving in a HMO flat. We are very pleased with the agency and we would definitely recommend it. They are very helpful and friendly. All issues were resolved very fast....
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Comment on agent fees
Very good
Was this helpful? Yes
Oct 05,2017
Minithumbup
Natasha Bonello
By: 'Liam'
Oct 05,2017
0 people found
this helpful
Whole process from applying to accepting offer and signing lease was simple and hassle-free! Me and my flatmate were very pleased with the service....
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Was this helpful? Yes
Oct 03,2017
Minithumbup
Cat Dalrymple
Mark Phillips
By: 'Bram Dobbelaere'
Oct 03,2017
0 people found
this helpful
Very good and efficient service by all of our contacts at Southside, with a quick response to any questions we had....
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Was this helpful? Yes
Oct 03,2017
Minithumbup
Gary Lawson
By: 'Nicholas'
Oct 03,2017
0 people found
this helpful
Gary was very helpful and Really knowledgeable. He answered all our questions. It was all new to us but Gary helped us out....
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Comment on agent fees
Good
Was this helpful? Yes
Oct 02,2017
Minithumbup
Cat Dalrymple
By: 'Low Pei Fen'
Oct 02,2017
0 people found
this helpful
This is our first time to stay in Edinburgh, especially for the peak season, and staying for one month. Cat is always being very attentive and always there ready to solve our problem, we are very much depend on her, she is willing to sort out the staying date for us, and check in and out time. From the first email we can feel her sincerity, helpful and kind. My English is not enough, we wish to express our deepest gratitude and appreciation to her....
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Was this helpful? Yes
Oct 01,2017
Minithumbup
By: 'Amy'
Oct 01,2017
0 people found
this helpful
As a group of five (with two girls and three boys), we were struggling to find a flat in the area that was big enough and preferably had two bathrooms. After being disappointed by another company Southside were then very understanding and gave us multiple opportunities to go away and sleep on decisions before making too hasty an application. The flat that we now have is perfect - it is fully furnished to a high standard and the location is ideal. We thank Southside for providing such a smooth...
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Comment on agent fees
We are happy with any payments that have been required of us.
Was this helpful? Yes
Oct 01,2017
Minithumbup
By: 'Chloe'
Oct 01,2017
0 people found
this helpful
The property was in a great location - a short walk from the city centre, but far enough out to feel quiet and relaxed; the flat was clean, had all the amenities we needed, and the only minor worry with a radiator in the kitchen was responded to swiftly by staff. Considering I was organising a month of accommodation for 7 people, it was smooth and stress-free....
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Was this helpful? Yes
Areas covered
  • all EH post codes
  • all FK post codes
  • All KY post codes
  • EH8

ARLA NALS NLA SAL DPS LPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
131 2 262 9 0 0 0 0 16 3

Job vacancies

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Agent Fees

At SouthSide we have no upfront fee or hidden charges whatsoever for tenants and the only charge to landlords is 9% +VAT of the monthly rent and we do everything for you! If there are tenants in situ when we take on a property then our fee to landlords is reduced to 6%+VAT of the monthly rental and reverts to the standard 9%+VAT when new tenants move in. We also negotiate rates with external companies for legal certificates/requirements and do not take a cut of this cost, which is typical in our industry. We work with trusted maintenance companies and have negotiated fixed costs for their work e.g. landlord gas safety certificate for £39 incl. VAT. Many of our existing landlords who had managed their property themselves have said that as a result of our management and cost savings, this alone covers our management fee.
Last updated at 11:13 AM 28/03/2016 by John

Complaints Procedure

No procedure set.
Last updated at 11:13 AM 28/03/2016 by John
Danny Briggs Danny Briggs
Head of Lettings
17 reviews

About Danny No description set View full profile
Natasha Bonello Natasha Bonello
Senior Property Manager
25 reviews

About Natasha No description set View full profile
John Davidson John Davidson
Proprietor
13 reviews

About John No description set View full profile
Mark Phillips Mark Phillips
Property Manager
53 reviews

About Mark Mark joined SouthSide where he was initially responsible for viewings and inspections and excelled in that role. Now responsible for a portfolio of properties, Mark will be managing them for the long View full profile
Leah Birch Leah Birch
Property Manager
32 reviews

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Cat Dalrymple Cat Dalrymple
Company Marketing and Festival Lets
9 reviews

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Lauren Caldwell Lauren Caldwell
Property Manager
44 reviews

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Amy Goodwin-Spivey Amy Goodwin-Spivey
Head of Viewings
0 reviews

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Peter Clements Peter Clements
Property Service Manager
0 reviews

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Pauline Kennedy Pauline Kennedy
Property Accountant
1 reviews

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Vicky Harris Vicky Harris
Property Accountant
0 reviews

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Derek Dugan Derek Dugan
Viewings and Inspections
6 reviews

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Lewis Collie Lewis Collie
Lettings Apprentice
2 reviews

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Claire Chambers Claire Chambers
Property Manager
3 reviews

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Amy Dickson Amy Dickson
Applications Co-ordinator
3 reviews

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Allan Wells Allan Wells
Property Manager
4 reviews

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Clair Simpson Clair Simpson
Training, Enquiry and Feedback Manager
4 reviews

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Charlie Waddell Charlie Waddell
Reception
0 reviews

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Nicole Archibald Nicole Archibald
Applications and Property Coordinator
4 reviews

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Sam Duffield Sam Duffield
Lettings Assistant
0 reviews

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Gary Lawson Gary Lawson
Viewer
26 reviews

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David McNeil David McNeil
Viewer
0 reviews

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Feliciano Sole Feliciano Sole
Viewer
0 reviews

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Martin McKeown Martin McKeown
Factoring
0 reviews

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Grant Spanswick Grant Spanswick
Property Accounts
0 reviews

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Nandini  - upload your photo Nandini
1 reviews

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