Southside Property Management
4.8/5, 724 reviews
97% recommended
87% lettings valuation accuracy
90% lettings fee satisfaction
SouthSide Property Management was established in 2009 and has been voted the Best Letting Agent in Scotland 2019 and Best Overall Agent in Edinburgh 2019 by both landlords and tenants on AllAgents.Our office is located on Nicolson Street next to the University of Edinburgh and George Square Gardens. We cover property lettings ... show more SouthSide Property Management was established in 2009 and has been voted the Best Letting Agent in Scotland 2019 and Best Overall Agent in Edinburgh 2019 by both landlords and tenants on AllAgents.
Our office is located on Nicolson Street next to the University of Edinburgh and George Square Gardens. We cover property lettings and property management in Edinburgh and surrounding areas

SouthSide Property Management is a team of hardworking, driven and committed individuals with over 50% of the team being with us between 3–11 years. We believe in long-term relationships with our landlords and tenants. Our marketing strategy includes advertising on all of the most popular property portals such as Zoopla, Lettingweb, Gumtree, Onthemarket and Rightmove. We offer 4 main services including Full Management Service, Let Only Service, Formal Pre-Purchase/Rental Survey, Inspection Only Service. For a monthly full management fee, we cover everything from the professional photography, online marketing, to let board, viewings, referencing and credit checks and signing the legal documents on your behalf.

Our landlords and tenants are our priority so with this in mind, we are continuously adopting new ways to improve our service and make things easier with extended office opening hours, including Saturdays and Bank Holidays, a 24-hour on call Property Manager, flexible viewing times and online systems. Our priority is to provide an unrivalled service whilst remaining affordable and competitive.

...left to get your reviews in for the
2020 Estate & Letting Agent Awards


Latest Reviews View all Reviews 724
Featured Review
a
reviewed by 'Alan Beggs'
“Great letting agency, very professional, responsive and always willing to help. I have nothing but positive feedback for this agency. ......”
Featured Review
a
reviewed by 'Andrea Salerno'
“Amy is an amazing applications co-ordinator ! In a sea of rude agencies, she felt like a breath of fresh air: ......”
Featured Review
a
reviewed by 'Yuting'
“I have been living in the flat managed by Southside property for one year and a half now, and am ......”
Featured Review
a
reviewed by 'Sofia M'
“Have had a great experience so far, best agency I have rented from in all my renting time. Everyone I ......”
Featured Review
a
reviewed by 'Rachel McGookin'
“As usual Southside team stepped up to mark with speed and efficiency. Particular mention to regular manager Chloe and her ......”
13th Jul 2020
reviewed by 'Frances Bedford'
“Overall very polite and approachable, but there were some minor issues with communication, especially about work being done to the ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 87% 90% £330 £9,609
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
229 7 453 10 0 0 0 0 22 3
Areas covered
  • all EH post codes
  • all FK post codes
  • All KY post codes
  • EH8
Address

20 Nicolson Street
Edinburgh
City of Edinburgh
EH8 9DH
0131 510 0051

Opening Hours
  • Monday: 08:00 - 18:00
  • Tuesday: 08:00 - 18:00
  • Wednesday: 08:00 - 18:00
  • Thursday: 08:00 - 18:00
  • Friday: 08:00 - 18:00
  • Saturday: 09:00 - 13:30
  • Sunday: Closed
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Advertise on
Members of
ARLA NALS NLA SAL DPS LPS
Rankings
Overall
Estate agents
Letting agents
Latest Properties

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Featured Review
a

“Great letting agency, very professional, resp......”

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Jan 16,2020
Minithumbup
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Leah Birch
By: 'Alan Beggs'
Jan 16,2020
0 people found
this helpful
Great letting agency, very professional, responsive and always willing to help. I have nothing but positive feedback for this agency. The staff are pleasant and will help at every opportunity. Leah has been a fantastic property manager. Thank you for all your hard work! 5 out ...
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Featured Review
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“Amy is an amazing applications co-ordinator !......”

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Jan 08,2020
Minithumbup
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Dominik
By: 'Andrea Salerno'
Jan 08,2020
1 people found
this helpful
Amy is an amazing applications co-ordinator ! In a sea of rude agencies, she felt like a breath of fresh air: personable, punctual, courteous and professional. Could not have asked for someone better. This lady answered to any question with solicitousness and humour and within a ...
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Featured Review
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“Thank you so much Chloe!...”

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Jan 03,2020
Minithumbup
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Chloe
By: 'Yuting'
Jan 03,2020
0 people found
this helpful
I have been living in the flat managed by Southside property for one year and a half now, and am about to move out to start a new journey in my life. I just want to write this review to thank Chloe Thomson, our property ...
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Featured Review
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“Have had a great experience so far, best agen......”

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Oct 28,2019
Minithumbup
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Andrew
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Mhairi
By: 'Sofia M'
Oct 28,2019
0 people found
this helpful
Have had a great experience so far, best agency I have rented from in all my renting time. Everyone I have come in contact with has gone above and beyond to make me feel welcome in my new property....
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Featured Review
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“Fantastic Team...”

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Oct 15,2019
Minithumbup
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Chloe
By: 'Rachel McGookin'
Oct 15,2019
0 people found
this helpful
As usual Southside team stepped up to mark with speed and efficiency. Particular mention to regular manager Chloe and her colleague Natalie who ably dealt with a problem when Chloe on annual leave . There were actually several aspects needing immediate attention as outgoing tenants had ...
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“Overall, pretty good...”

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Jul 13,2020
Minithumbup
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Allan
By: 'Frances Bedford'
Jul 13,2020
0 people found
this helpful
Overall very polite and approachable, but there were some minor issues with communication, especially about work being done to the flat. We were not always told exactly when the workmen would be coming and at one point I woke up to someone opening my bedroom ...
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“Professional, caring and overall excellent...”

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Jul 07,2020
Minithumbup
By: 'Beth Spencer'
Jul 07,2020
0 people found
this helpful
Southside Property Management is the most professional estate agent company I have rented from; I started my tenancy during the COVID-19 pandemic lockdown and things couldn't have gone smoother - for it being new grounds for everyone Southside really went the extra mile by providing ...
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“Very happy with how i was treated by my agent......”

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Jul 02,2020
Minithumbup
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Allan
By: 'Marcin Kropinski'
Jul 02,2020
0 people found
this helpful
Very happy with how i was treated by my agent. Always helpfull and conserned about any problems. Would recomend without a doubt....
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“Student-friendly agency! We were with Southsi......”

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Jul 02,2020
Minithumbup
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Allan
By: 'Cristina'
Jul 02,2020
0 people found
this helpful
Student-friendly agency! We were with Southside for one year and would definitely recommend them. If we ever had an issue then our property manager Allan was very quick to fix it for us. We also received a welcome pack when we moved in from Southside ...
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“Excellent service...”

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Jun 30,2020
Minithumbup
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Allan
By: 'TJ'
Jun 30,2020
0 people found
this helpful
My agent continually provides me with an excellent service with swift responses, always keeping me up-to-date. They are highly recommended....
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“Southside Property management review...”

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Jun 30,2020
Minithumbup
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Allan
By: 'Evangelia Kokkaliari'
Jun 30,2020
0 people found
this helpful
Southside Property and particularly my property manager have been amazing and really helpful throughout my tenancy period. Allan had always replied to all my emails and enquiries and all the maintenance issues have been dealt with immediately. Even during the lock down period when visits ...
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“Allan Wells of Southside Property Management ......”

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Jun 26,2020
Minithumbup
By: 'Gaye Ashford'
Jun 26,2020
0 people found
this helpful
Allan Wells of Southside Property Management has been acting as my agent for the past number of years. I have found him extremely professional in both his approach to me as landlord and towards my tenants. He has dealt with any issues that arose on ...
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“Excellent service. I feel, as a landlord, th......”

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Jun 24,2020
Minithumbup
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Allan
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John Davidson
By: 'Laura Magliveras'
Jun 24,2020
0 people found
this helpful
Excellent service. I feel, as a landlord, that my interests are top priority and I have never had any reason to complain....
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“very good agency , good communication , very ......”

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Jun 24,2020
Minithumbup
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Allan
By: 'ALAA SHNIEN'
Jun 24,2020
0 people found
this helpful
very good agency , good communication , very happy with the service I receive from them for the last few years...
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“Great service from Chloe!...”

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Jun 22,2020
Minithumbup
By: 'Alberto Corà'
Jun 22,2020
0 people found
this helpful
In over a year with Southside Property, Chloe has always been of great help, able to answer any query providing an outstanding service to us. The few issues we had were promptly solved. Thanks Chloe!...
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“Excellent service and experience! Would not r......”

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Jun 22,2020
Minithumbup
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Allan
By: 'Bob'
Jun 22,2020
0 people found
this helpful
Excellent service and experience! Would not recommend anyone else! Allan provides prompt service and will answer any question a landlord may have...
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“Really good experience. There is nothing to c......”

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Jun 19,2020
Minithumbup
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Allan
By: 'Andrei Dombrovschi'
Jun 19,2020
0 people found
this helpful
Really good experience. There is nothing to complain about. Everyone has been truly helpful both with the moving in and the moving out process. I wholeheartedly recommend this agency....
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“Thanks!...”

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Jun 16,2020
Minithumbup
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Chloe
By: 'April Middleton'
Jun 16,2020
0 people found
this helpful
So when you're choosing a letting agent it's probably important, renter or landlord, to know how they handle emergencies. Let me tell you a tale of woe, made much less woeful thanks to Chloe from southside. A water pipe burst. With force. The water pressure ...
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“On the whole, pretty good. Quick responses to......”

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Jun 09,2020
Minithumbup
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Allan
By: 'Sam F'
Jun 09,2020
0 people found
this helpful
On the whole, pretty good. Quick responses to any problems I had, rented property was exactly what it appeared to be. Allan was very helpful....
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“Well Structured Letting Experience...”

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Jun 07,2020
Minithumbup
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Allan
By: 'Connor'
Jun 07,2020
0 people found
this helpful
Southside offer a good structure and make it clear everything you need to do when starting and ending a tenancy. Once settled in and after clearing initial issues, Allan was quick to relatively quick to reply to emails and helped us to sort issues with ...
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“Great service...”

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Jun 03,2020
Minithumbup
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Allan
By: 'Jodie'
Jun 03,2020
0 people found
this helpful
I’ve been renting a parking space close to work & the whole process from start to finish has been fantastic. Everything was simple to do & the staff at SouthSide have been brilliant from day one. I no longer require the space but will definitely use ...
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“Fantastic Letting Agent...”

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May 29,2020
Minithumbup
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Allan
By: 'Harley Fleming'
May 29,2020
0 people found
this helpful
Southside became our letting agent when our previous landlord went into liquidation. They have been a fantastic company to let from. They respond fast to any concerns or queries, and if there was anything in the flat that needed to be fixed it was dealt ...
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“My experience was overall positive. My emails......”

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May 27,2020
Minithumbup
By: 'Margherita Pescarin'
May 27,2020
0 people found
this helpful
My experience was overall positive. My emails were always answered promptly and small issues were solved quite readily as well....
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“Great letting agent...”

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May 26,2020
Minithumbup
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Allan
By: 'Laura Frederiksen'
May 26,2020
0 people found
this helpful
Always very professional and helpful, easy to contact in case of an issue. Our property manager Allan was very good, always dealt with any repairs quickly and was friendly. Our flat happened to throw up quite a lot of maintenance issues during our tenancy but ...
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“Quick to reply to any queries regarding the p......”

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May 25,2020
Minithumbup
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Allan
By: 'Erin Cumming'
May 25,2020
0 people found
this helpful
Quick to reply to any queries regarding the property and sorted issues when raised. Our property manager was consistent when there were any questions from us and provided advice when needed. Overall a good experience renting from Southside....
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“Always replied to emails and fixed/replaced a......”

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May 21,2020
Minithumbup
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Allan
By: 'Kelly Murray'
May 21,2020
0 people found
this helpful
Always replied to emails and fixed/replaced anything when needed. He was also very helpful when I moved out during coronavirus despite it no doubt being a stressful time for him also...
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“It was a pleasant experience and the staffs a......”

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May 19,2020
Minithumbup
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Allan
By: 'Neelanjana Ghosh'
May 19,2020
0 people found
this helpful
It was a pleasant experience and the staffs are very professional, systematic and knew what they are doing. Reaching out was easy so did my manager, Allan, always replied in time. We did had a few problems specially regarding the poop carpet however it was ...
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“Flat tenancy...”

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May 19,2020
Minithumbup
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Allan
By: 'Grace Love'
May 19,2020
0 people found
this helpful
Any problems we had with the flat, were dealt with quickly and efficiently. We would be happy to let a flat again from Southside properties and were very happy with Allan Well's assistance throughout the tenancy....
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“We had Allan as our manager and he was profes......”

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May 19,2020
Minithumbup
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Allan
By: 'Soumik roy'
May 19,2020
0 people found
this helpful
We had Allan as our manager and he was professional and kept his words on things to be done for the flat. Thanks Allan....
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“I had a great experience with Southside. Alla......”

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May 07,2020
Minithumbup
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Allan
By: 'Toby'
May 07,2020
0 people found
this helpful
I had a great experience with Southside. Allan responded very quickly with any queries and was always very helpful. Excellent service overall....
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“Kind and efficient service. Always willing to......”

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Apr 22,2020
Minithumbup
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Allan
By: 'Filippo Marchetti'
Apr 22,2020
0 people found
this helpful
Kind and efficient service. Always willing to help and responsive to email. Rent termination given the situation of distress was handled very professionally and quickly....
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“I rented with Southside for nearly 3 years. A......”

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Apr 19,2020
Minithumbup
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Allan
By: 'Marilyn wilson'
Apr 19,2020
0 people found
this helpful
I rented with Southside for nearly 3 years. Allan Wells was my property manager. He was quick to respond to any issues and worked hard to resolve any issues between tenant and landlord. I would recommend Southside as Allan was a very helpful and supportive property ...
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“Great Experience...”

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Mar 31,2020
Minithumbup
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Chloe
By: 'Juan Manuel Burgueno Lorenzo'
Mar 31,2020
1 people found
this helpful
I have been with this agency for 2 years, and my Agent was Chloe. She was amazing, always kind, patient with everything i was asking or i didn't understand well. She was always helpful and she made all my problems and doubts easy. I am glad ...
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“the worst nightmare you can have. never trust......”

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Mar 30,2020
Minithumbdown
By: 'Darel Smith'
Mar 30,2020
1 people found
this helpful
the worst nightmare you can have. never trust your property to their management if you do not want to be ripped off and property damaged. completely incompetent and fraudulent service....
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By: Chloe Thomson
Apr 09, 2020
View all comments (1)
I understand you are not happy with having to comply with the First Tier Tribunal decision (https://www.housingandpropertychamber.scot/ftshpccv193777), due to no rent being paid by yourself for 8 months of your tenancy. We took over the management of the rental property in February 2019, from another agency who are no longer in business. We addressed all issues on why you were initially holding rent back by September 2019. All repairs you highlighted during your tenancy with us were attended ...

“Great 3 year experience...”

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Mar 28,2020
Minithumbup
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Chloe
By: 'Andrea A'
Mar 28,2020
1 people found
this helpful
I have been with Southside for three years. They offered an amazing service since the very first day. They are very professional, the initial application process is smooth, and throughout the tenancy they have been very responsive and highly efficient. Everyone I talked to at ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 11:13 AM 28/03/2016 by John

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