• Danny Briggs
    Danny Briggs
  • Natasha Bonello
    Natasha Bonello
  • John Davidson
    John Davidson
  • Mark Phillips
    Mark Phillips
  • Leah Birch
    Leah Birch
  • Cat Dalrymple
    Cat Dalrymple
  • Lauren Caldwell
    Lauren Caldwell
  • Amy Goodwin-Spivey
    Amy Goodwin-Spivey
  • Peter Clements
    Peter Clements
  • Pauline Kennedy
    Pauline Kennedy
  • Vicky Harris
    Vicky Harris
  • Derek Dugan
    Derek Dugan
  • John Monteath
    John Monteath
  • Lewis Collie
    Lewis Collie
  • Claire Chambers
    Claire Chambers
  • Sarah Potter
    Sarah Potter
  • Amy Dickson
    Amy Dickson
  • Allan Wells
    Allan Wells
Whether you are a tenant searching for a new home with a respectable and caring landlord, or you are a landlord looking for a property company who is focused on helping you let your property the way you want for the long term, in a cost effective and transparent way, then SouthSide is for you. SouthSide is a very fast-paced and enthusiastic Edinburgh property letting agent company with a very close-knit and proactive team in place who are always on stand-by to help and willing to go that extra m Read full description...

20 Nicolson Street
Edinburgh
City of Edinburgh
EH8 9DH
0131 510 0051

 
Properties for sale
Properties for rent
May 27,2017
Minithumbup
Mark Phillips
By:
May 27,2017
0 people found
this helpful
From a landlord's perspective, the service provided by Mark at Southside is nothing short of excellent - very speedy resolutions to any issues and great communication. I couldn't ask for any more. Even when I've had some quite demanding property issues to resolve, they've all been handled superbly....
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Comment on agent fees
Very competitive fees.
Was this helpful? Yes
May 26,2017
Minithumbup
Danny Briggs
By:
May 26,2017
0 people found
this helpful
Danny has been incredibly contentious throughout my entire application process while renting a flat from Southside. I have been in California while working through the paperwork and he has been extremely accommodating and patient in corresponding via email. I always receive a quick and courteous response to any message I send along and it has made the renting process very pleasant. I will be taking possession of my property this Saturday and look forward to further positive experiences with t...
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Comment on agent fees
I don't believe there have been any.
Was this helpful? Yes
May 24,2017
Minithumbup
Mark Phillips
By:
May 24,2017
0 people found
this helpful
I really appreciate the way Southside Property Mgmt works: my property manager Mark is extremely very proactive (e.g. he arranged to renovate the bathroom without me even asking), very responsive (I was very impressed with how fast he acted when a random bed-bug was sighted) and last, the personal touch is greatly appreciated (your email would always be replied to and fast - guaranteed). I do mention Southside to other people when they ask me which agency I am renting from and I always add tha...
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Was this helpful? Yes
May 18,2017
Minithumbup
John Davidson
By:
May 18,2017
0 people found
this helpful
I have always found Southside and in particular John to offer excellent knowledge and advice on sales and lettings. Johns knowledge of the Edinburgh property market is 'second to none', and has helped me massively in not only finding and keeping excellent tenants but also maximising rental potential. Over the last 10 years I have used different companies but have found none of them to be as professional and easy to work with as Southside. I wouldn't look any where else if you have either a p...
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Comment on agent fees
very good
Was this helpful? Yes
May 16,2017
Minithumbup
Derek Dugan
Cat Dalrymple
By:
May 16,2017
0 people found
this helpful
The Southside Management Team have gone above and beyond what is required throughout my whole tenancy. From their outstanding customer service to efficiency in dealing with queries during the lease, they have impressed. They are a remarkable company, with remarkable people and would strongly recommend choosing to let or buy through their organisation. Special thanks to Alan and Derek for making my stay hassle free and an absolute pleasure from start to finish....
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Comment on agent fees
Market rate, as expected
Was this helpful? Yes
May 15,2017
Minithumbup
Amy Dickson
By:
May 15,2017
0 people found
this helpful
Really though full and very helpful in letting me read through everything and answering any questions I had. Could not have asked for a better service!...
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May 11,2017
Minithumbup
Lauren Caldwell
By:
May 11,2017
0 people found
this helpful
This is our first experience of renting a property and Lauren has made it a very painless experience. Thank you for all your help and guidance....
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Was this helpful? Yes
Apr 24,2017
Minithumbup
Mark Phillips
By:
Apr 24,2017
0 people found
this helpful
There was great communication between property manager and tenant though email, with great help on queries and questions when needed promptly....
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Apr 24,2017
Minithumbup
Leah Birch
By:
Apr 24,2017
0 people found
this helpful
We are very happy with how fast our inquieries are handled at SouthSide by our property manager Leah Birch. We are renting in Edinburgh for three years now and interaction with SouthSide was always flawless. Whenever there was a problem e.g. with the oven or boiler, they immediately sent an engineer to fix it. Highly recommended....
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Comment on agent fees
Good
Was this helpful? Yes
Apr 24,2017
Minithumbup
Mark Phillips
By:
Apr 24,2017
0 people found
this helpful
we are very happy with Mark, he immediately responds to the emails or calls, resolves the issues quickly. we never have any issues with Mark and Southside properties....
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Comment on agent fees
Good
Was this helpful? Yes
Apr 20,2017
Minithumbup
Mark Phillips
By:
Apr 20,2017
0 people found
this helpful
Mark has been a great property manager, He is always contactable and available to deal with any issues we have. Any issues that did arise with our flat were promptly dealt with and resolved. I would highly recommend southside property management to friends and would uses them again in the future....
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Was this helpful? Yes
Apr 11,2017
Minithumbup
Lauren Caldwell
By:
Apr 11,2017
0 people found
this helpful
I have had my property with Southside for a little over a year. As a landlord, I have been impressed by the friendly, helpful and highly professional service provided by Lauren and and her colleagues. I thoroughly recommend Southside....
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Comment on agent fees
Fees are very reasonable for the excellent service provided
Was this helpful? Yes
Apr 11,2017
Minithumbup
Mark Phillips
By:
Apr 11,2017
0 people found
this helpful
The flat I stayed in managed by Southside Property was well taken care of and kept in a great condition throughout the year. When there were problems, such as our fence falling down in a strong windstorm, the issue was taken quickly care of by Southside. They allow for a great flow of information and give plenty of advanced warning when coming to fix the flat. Our agent, Mark Phillips, was easy to work with and he was quick to pass on any concerns my flat mates and I had....
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Was this helpful? Yes
Apr 10,2017
Minithumbup
Lauren Caldwell
By:
Apr 10,2017
0 people found
this helpful
Can't fault Lauren and Southside. They were great to deal with throughout the whole tenancy. I would happily use them again....
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Was this helpful? Yes
Apr 08,2017
Minithumbup
Mark Phillips
By:
Apr 08,2017
0 people found
this helpful
We are very happy with the experience renting our property through Mark and Southside. We would definitely recommend to future prospective tenants....
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Was this helpful? Yes
Apr 04,2017
Minithumbup
Mark Phillips
By:
Apr 04,2017
0 people found
this helpful
Mark was the staff member who dealt with me and my former flatmate over the 6 month period that we were staying at Angle Park Terrace. From initial greeting through to moving out and sorting deposit return, Mark was excellent help and always put in the extra mile to ensure we had everything we needed and we knew everything we needed to know. Mark helped with small inquiries, such as boiler problems and shower problems. Mark also took time out of his lunch hour to assist me with a spare key issu...
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Comment on agent fees
Good
Was this helpful? Yes
Apr 04,2017
Minithumbup
Mark Phillips
By:
Apr 04,2017
0 people found
this helpful
For the past few years Mark Phillips has been managing a property for me and for the past 8 months a second property which I switched to him from another agent. As both properties are now in the process of sale it's a good time to reflect on my experience. I have nothing but praise for the service I have received from Southside. Mark was totally reliable, very knowledgeable and provided sound advice whenever required. When I transferred my second property he immediately increased my rental by le...
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Comment on agent fees
Fees are good
Was this helpful? Yes
Apr 04,2017
Minithumbup
Mark Phillips
By:
Apr 04,2017
0 people found
this helpful
Helpful, quick to respond and kind. We have had minor issues with electricity, windows etc and Mark swiftly had maintenance sent out and was exceedingly helpful....
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Comment on agent fees
NA
Was this helpful? Yes
Apr 04,2017
Minithumbup
Mark Phillips
By:
Apr 04,2017
0 people found
this helpful
I've been a tenant now for a couple of months and have had a few hiccups along the way that has been out of my control and I have found Mark to be respectful, approachable friendly and always willing to help....
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Was this helpful? Yes
Apr 03,2017
Minithumbup
Mark Phillips
By:
Apr 03,2017
0 people found
this helpful
Mark Phillips is an incredible asset to SouthSide Property Managment. He provided an excellent service throughout our tenancy ensuring our flat was well maintained and any queries we had were answered promptly. We had a smooth check in and check out transition and we would definitely choose Southside Property Mangement again if the opportunity arises....
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Was this helpful? Yes
Apr 03,2017
Minithumbup
Mark Phillips
By:
Apr 03,2017
0 people found
this helpful
All queries were answered quickly, including any requests for maintenance on the property. Very professional, the whole process went very smoothly from applying for the property all the way through to becoming and being tenants....
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Comment on agent fees
No Agent's fees at all
Was this helpful? Yes
Apr 01,2017
Minithumbup
Mark Phillips
By:
Apr 01,2017
0 people found
this helpful
My experience with Southside was good. Anytime we had an issue, we contacted our property manager and the issue was always resolved in good time....
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Was this helpful? Yes
Mar 28,2017
Minithumbup
Lauren Caldwell
By:
Mar 28,2017
0 people found
this helpful
As tenants we were pleased with the helpfulness Lauren provided from day one. Lauren provided support and guidance and solved any of the minor problems with the property quickly....
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Comment on agent fees
We did not pay agent fees.
Was this helpful? Yes
Mar 24,2017
Minithumbup
Lauren Caldwell
By:
Mar 24,2017
0 people found
this helpful
Lauren was fantastic to deal with. Anything I asked was dealt with promptly and without fuss. She was a pleasure to speak to and always handled my requests very pleasantly....
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Mar 13,2017
Minithumbup
Mark Phillips
By:
Mar 13,2017
0 people found
this helpful
After unsatisfactory experiences in renting a flat out through property letting agents I was recommended to Southside Property. Mark Philips and his experienced team have provided exceptional service. Their professionalism ensures that both myself and the tenants are satisfied with the deal. Regular inspections and recommendations ensure that we are all happy with the renting experience. Southside are experts at keeping up with the legislation that covers rental properties and arranging these...
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Comment on agent fees
Fees for all services provided are compeditive.
Was this helpful? Yes
Mar 04,2017
Minithumbup
Natasha Bonello
By:
Mar 04,2017
0 people found
this helpful
Natasha has been managing my property for several years and I have nothing but praise for her professionalism and competence. Natasha acts promptly when the tenants need anything, keeps me informed about what's happening and lets me know immediately when I need to do anything. It is a relief to know that my property is being managed so well. I previously used a couple of other Edinburgh letting agencies who did not demonstrate any commitment to me or to letting my property. Southside is a great ...
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Comment on agent fees
Fees are competitive and Southside does not charge all those added extras that most other agents I have done business with charge.
Was this helpful? Yes
Feb 14,2017
Minithumbup
Claire Chambers
By:
Feb 14,2017
1 people found
this helpful
Our agent Claire Chambers at southside property was delightful to work with and pleasant from the start to the finish of a very stressful process i.e.trying to obtain a student flat for September.Some of the agents tend to treat students in a very off-hand manner which can be very annoying especially when you are spending £24,000 for a rental property per year!! Thankfully Claire was straight ,honest and professional throughout the process and made us feel like human beings and not second ...
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Was this helpful? Yes
Feb 14,2017
Minithumbup
Mark Phillips
By:
Feb 14,2017
0 people found
this helpful
Mark handled a noise complaint issue very deftly for me. He is very conscientious and keeps calm.He is well-informed, gives good advice and makes sensible decisions....
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Comment on agent fees
Good
Was this helpful? Yes
Feb 02,2017
Minithumbup
Danny Briggs
By:
Feb 02,2017
0 people found
this helpful
Danny at SouthSide has been fantastic to deal with. I had called up as my daughter was part of a group of students looking to secure accommodation for the next academic year and his knowledge and advice was invaluable. Plenty of tips and ideas which gives us all a boost in this extremely competitive market....
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Was this helpful? Yes
Jan 17,2017
Minithumbup
Mark Phillips
By:
Jan 17,2017
0 people found
this helpful
I have dealt with Mark for more than 3 years and am happy with the way he and other Southside staff have dealt with the letting of my property. He/they have been very efficient. I did recommend Southside to one of my friends who is still with them....
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Comment on agent fees
no issues with the agent fees.
Was this helpful? Yes
Areas covered
  • all EH post codes
  • all FK post codes
  • All KY post codes
  • EH8

ARLA NALS NLA SAL DPS LPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
126 0 186 4 0 0 0 0 13 3

Job vacancies

Please see a list of jobs available

Agent Fees

At SouthSide we have no upfront fee or hidden charges whatsoever for tenants and the only charge to landlords is 9% +VAT of the monthly rent and we do everything for you! If there are tenants in situ when we take on a property then our fee to landlords is reduced to 6%+VAT of the monthly rental and reverts to the standard 9%+VAT when new tenants move in. We also negotiate rates with external companies for legal certificates/requirements and do not take a cut of this cost, which is typical in our industry. We work with trusted maintenance companies and have negotiated fixed costs for their work e.g. landlord gas safety certificate for £39 incl. VAT. Many of our existing landlords who had managed their property themselves have said that as a result of our management and cost savings, this alone covers our management fee.
Last updated at 11:13 AM 28/03/2016 by John

Complaints Procedure

No procedure set.
Last updated at 11:13 AM 28/03/2016 by John
Danny Briggs Danny Briggs
Head of Lettings
16 reviews

About Danny No description set View full profile
Natasha Bonello Natasha Bonello
Senior Property Manager
18 reviews

About Natasha No description set View full profile
John Davidson John Davidson
Proprietor
11 reviews

About John No description set View full profile
Mark Phillips Mark Phillips
Property Manager
44 reviews

About Mark Mark joined SouthSide where he was initially responsible for viewings and inspections and excelled in that role. Now responsible for a portfolio of properties, Mark will be managing them for the long View full profile
Leah Birch Leah Birch
Property Manager
22 reviews

About Leah No description set View full profile
Cat Dalrymple Cat Dalrymple
Company Marketing and Festival Lets
6 reviews

About Cat No description set View full profile
Lauren Caldwell Lauren Caldwell
Property Manager
28 reviews

About Lauren No description set View full profile
Amy Goodwin-Spivey Amy Goodwin-Spivey
Head of Viewings
0 reviews

About Amy No description set View full profile
Peter Clements Peter Clements
Property Service Manager
0 reviews

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Pauline Kennedy Pauline Kennedy
Property Accountant
1 reviews

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Vicky Harris Vicky Harris
Property Accountant
0 reviews

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Derek Dugan Derek Dugan
Viewings and Inspections
6 reviews

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John Monteath John Monteath
Viewings
0 reviews

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Lewis Collie Lewis Collie
Lettings Apprentice
0 reviews

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Claire Chambers Claire Chambers
Property Manager
1 reviews

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Sarah Potter Sarah Potter
Viewings
0 reviews

About Sarah No description set View full profile
Amy Dickson Amy Dickson
Applications Co-ordinator
1 reviews

About Amy No description set View full profile
Allan Wells Allan Wells
Property Manager
0 reviews

About Allan No description set View full profile


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