• Danny Briggs
    Danny Briggs
  • Natasha Bonello
    Natasha Bonello
  • John Davidson
    John Davidson
  • Mark Phillips
    Mark Phillips
  • Leah Birch
    Leah Birch
  • Cat Dalrymple
    Cat Dalrymple
  • Rachel Valentine
    Rachel Valentine
  • Lauren Caldwell
    Lauren Caldwell
  • Amy Goodwin-Spivey
    Amy Goodwin-Spivey
  • Peter Clements
    Peter Clements
  • Pauline Kennedy
    Pauline Kennedy
  • Daniel Walker
    Daniel Walker
  • Vicky Harris
    Vicky Harris
  • Derek Dugan
    Derek Dugan
  • John Monteath
    John Monteath
  • Lewis Collie
    Lewis Collie
  • Kimberly Wright
    Kimberly Wright
  • Claire Chambers
    Claire Chambers
  • Stuart Ogilvie
    Stuart Ogilvie
  • Rebecca McCabe
    Rebecca McCabe
  • Sarah Potter
    Sarah Potter
  • Emma Hopkinson
    Emma Hopkinson
Whether you are a tenant searching for a new home with a respectable and caring landlord, or you are a landlord looking for a property company who is focused on helping you let your property the way you want for the long term, in a cost effective and transparent way, then SouthSide is for you. SouthSide is a very fast-paced and enthusiastic Edinburgh property letting agent company with a very close-knit and proactive team in place who are always on stand-by to help and willing to go that extra m Read full description...

20 Nicolson Street
Edinburgh
City of Edinburgh
EH8 9DH
0131 510 0051

 


Properties for sale
Properties for rent
Nov 27,2016
Minithumbup
By:
Nov 27,2016
Featured Review
0 people found
this helpful
Leah Birch went over and beyond her professional duty to support me with things relating to the rental and maintenance of a property I owned on Blackfriars Street. I have since sold my flat and still she helped me to finalise bills and other loose ends. Having Leah at the end of the phone or on email helped reassure me and took the stress out of renting my property both when I was down in London for work then living abroad for a couple of years and I am really grateful to her for this. Thank ...
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Comment on agent fees
I thought the agents fees were very reasonable.
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Nov 23,2016
Minithumbup
By:
Nov 23,2016
Featured Review
0 people found
this helpful
I am very happy with all aspects of my tenancy through Southside. I have been in the property for just over a year during which time I have had no major problems. I have found Rachel very friendly and efficient in every dealing that I have had with her and would have no hesitation in recommending both Rachel and Southside Property....
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Nov 17,2016
Minithumbup
By:
Nov 17,2016
Featured Review
0 people found
this helpful
I have been using Southside for just over a year and been fortunate enough to have Rachel look after all aspects of the letting of my property. As this was my initial venture into letting a property Rachel's professional advice to get me started was greatly appreciated and very reassuring. All correspondence I have experienced with Rachel has always been efficiently and professionally dealt with. A great all round service, exceeding my expectations Thank you!...
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Comment on agent fees
very competitive
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Nov 17,2016
Minithumbup
By:
Nov 17,2016
Featured Review
0 people found
this helpful
I have rented through Southside for a year and have had various issues, as is standard with any property. However, all of these issues have been dealt with really quickly and efficiently by Natasha, and fellow team mates, at Southside....
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Nov 13,2016
Minithumbup
By:
Nov 13,2016
Featured Review
0 people found
this helpful
Lauren Caldwell has been extremely kind and helpful to us as tenants in a flat managed by Southside Management throughout the last year. She was quick when organising contractors as needed and always had time when we needed information or had any issues. As tenants we felt she represented both us and the landlord fairly and was great at communicating between the two stakeholders. We had a fair share of practical issues during this time, but felt Lauren was on top of anything we threw at her and ...
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Nov 10,2016
Minithumbup
By:
Nov 10,2016
0 people found
this helpful
Rachel has been attentive to our needs as Landlords from the outset. I am extremely pleased with the level of service given by her and by Southside Management. Rachel is prompt, polite and friendly with communication and answers queries very speedily. She has supported us as Landlords but continues to look after our tenants. I am very happy indeed with the level of service provided by her....
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Comment on agent fees
Good
Was this helpful? Yes
Nov 08,2016
Minithumbup
By:
Nov 08,2016
0 people found
this helpful
I would thoroughly recommend Southside Lettings as I have found them extremely professional and competent. In particular, Lauren has made every effort to help and solve any issues that arise.I am completely satisfied with this agency and the friendliness and efficiency of its staff....
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Nov 08,2016
Minithumbup
By:
Nov 08,2016
0 people found
this helpful
I have been very impressed with the handling of my rental property since switching management companies to Southside. As a result, I am in the process of moving another property to them. Rachel has been involved from day 1 and and has efficiently dealt with everything, as well as provided valuable advice....
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Nov 07,2016
Minithumbup
By:
Nov 07,2016
0 people found
this helpful
Leah is extremely responsive and very helpful. She has made the moving in process incredibly easy and has made sure that we have all of the documentation that we need, as well as ensuring that we are fully aware of the support that is available to us through Southside....
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Comment on agent fees
N/A
Was this helpful? Yes
Nov 03,2016
Minithumbup
By:
Nov 03,2016
0 people found
this helpful
Have been extremely happy with Southside Property Management both with refurbishments of flats and with the general running of them. Everything is dealt with very promptly and with very little hassle to me as the landlord, for which I am very grateful. Would definitely recommend....
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Comment on agent fees
Reasonable fees considering the excellent level of service
Was this helpful? Yes
Nov 02,2016
Minithumbup
By:
Nov 02,2016
0 people found
this helpful
I have been very impressed with Rachel's communication, and attention to detail. Her knowledge of the market is extensive, and I have total confidence that she has my interests,as a landlord, to heart....
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Comment on agent fees
The fees are reasonable for the level of service I receive
Was this helpful? Yes
Nov 02,2016
Minithumbup
By:
Nov 02,2016
0 people found
this helpful
Very helpful and available. Having previously used another letting agency in Edinburgh, I have been delighted with Rachel's organisation and forward thinking with regards to my property. Any problems that arise, I am contacted with the problem and the solution - ie just to keep me abreast of any issues - and am asked my preference given a choice, whereas the previous company would simply contact me with a problem. Very happy with Rachel, long may she remain managing my flat....
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Comment on agent fees
very fair
Was this helpful? Yes
Nov 02,2016
Minithumbup
By:
Nov 02,2016
0 people found
this helpful
I've dealt with Cat directly for the past 3 years, and looking forward to doing so again next year. Helpful, prompt service. Southside always have given me well-maintained properties with accurate listings. I will definitely use Southside in all future stays during the Edinburgh Fringe....
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Oct 30,2016
Minithumbup
By:
Oct 30,2016
0 people found
this helpful
We have letting through Southside for 4 months and have found Rachel and colleagues very approachable, understanding and very efficient. Paperwork is clear and timely. Would recommend highly....
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Comment on agent fees
Very reasonable
Was this helpful? Yes
Oct 30,2016
Minithumbup
By:
Oct 30,2016
0 people found
this helpful
Having had a terrible experience with my previous letting agent, Southside has been like a breath of fresh air. Rachel has handled all queries quickly and efficiently, organised any maintenance without any hassle and kept me well informed of any issues. I feel 100% confident in the way my property is being managed and would thoroughly recommend both Rachel and Southside Property Management....
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Comment on agent fees
Good value for money when compared with other letting agents. I love the fact there is no new tenant fee.
Was this helpful? Yes
Oct 28,2016
Minithumbup
By:
Oct 28,2016
0 people found
this helpful
Rachel has always been very kind and helpful, and has solved all the issues we found when moving in with great efficiency and speed. Overal this agency stands up to its ratings, I definitely give them five stars....
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Comment on agent fees
The fees are reasonable, even for those who don't have an UK based guarantor.
Was this helpful? Yes
Oct 28,2016
Minithumbup
By:
Oct 28,2016
0 people found
this helpful
Rachel Valentine from Southside Property has consistently shown a commitment to her customers through being consistently engaged with my wellbeing in the property, efficient in dealing with all enquiries and extremely approachable with any queries. I would highly recommend Southside Property in general, who lease desirable properties that are offered at a high specification. The leasing process was instigated quickly and painlessly. Southside Property are an absolute credit to both their landlor...
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Comment on agent fees
Good: As expected.
Was this helpful? Yes
Oct 26,2016
Minithumbup
By:
Oct 26,2016
0 people found
this helpful
Lauren has gone over and above with every request we've had throughout our year tenancy with Southside. She's always been happy and cheerful when I was phoning about the smallest niggley things. One week we had to have 4 different maintenance issues dealt with and it was all taken out my hands and sorted immediately. She made the check in procedure in January so slick and simple and similarly, we have just handed in our notice and less than 24 hours later she's been in touch with the answers to ...
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Oct 13,2016
Minithumbup
By:
Oct 13,2016
0 people found
this helpful
Our experience with SouthSide has been really good so far. SouthSide is a well organised agency that provides excellent service and shows respect to its customers. I would highly recommend this agency. Lauren in particular is an agent that anyone would like to have as their contact person. She is really kind and helpful as well as quick in her responses. She is always ready to give us any advice we ask for and deals with our issues in the most professional manner....
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Oct 11,2016
Minithumbup
By:
Oct 11,2016
0 people found
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Having used alternative letting agents in the past my experience of working with Southside was very impressive from start to finish. Communication was first class with Rachel always available to help or provide advice when required. Southside's negotiated rates with local tradesmen is a major benefit as it helps to give peace of mind that any work will be completed at the most competitive rates. I would definitely recommend Southside to others....
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Comment on agent fees
Good, very competitive
Was this helpful? Yes
Oct 11,2016
Minithumbup
By:
Oct 11,2016
0 people found
this helpful
Kimberly is really kind and helpful. I'm really happy that she is our contact person. The agency is fair. I recommend this agency....
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Was this helpful? Yes
Oct 06,2016
Minithumbdown
By:
Oct 06,2016
1 people found
this helpful
My son and his friends have recently started renting one of Southsides properties. Unfortunately, although the staff seem pleasant enough, I have found them to be very slow in responding and dealing with problems and poor with communication. Perhaps they are understaffed, I don't know, but given the high price of rents these days, tenants deserve a little more attention to customer service and regular updates on what Southside are doing to sort out problems....
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Sep 29,2016
Minithumbup
By:
Sep 29,2016
1 people found
this helpful
My dealings with Southside, and Ryan, have been excellent. Very efficient and professional, we have had no issues in the period we've been using them, now just under two years....
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Comment on agent fees
Very competitive.
Was this helpful? Yes
Sep 28,2016
Minithumbup
By:
Sep 28,2016
0 people found
this helpful
We were renting an apartment for over 2 years and Mark was the most helpful agent i have ever worked with. Great service and would recommend without hesitation to anybody....
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Comment on agent fees
good
Was this helpful? Yes
Sep 23,2016
Minithumbup
By:
Sep 23,2016
0 people found
this helpful
Excellent service, attention to detail, advice, responsiveness. Noting that I live abroad this was really appreciated and exemplary. Highly recommend...
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Comment on agent fees
Good
Was this helpful? Yes
Sep 16,2016
Minithumbup
By:
Sep 16,2016
0 people found
this helpful
Derek was very welcoming, helpful and friendly. He provided all the information required on the properties I have viewed when he was there. Also any questions were answered....
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Sep 15,2016
Minithumbup
By:
Sep 15,2016
0 people found
this helpful
Having had some awful experiences withlettings agencies in the past, we were delighted to discover that Southside managed our tenancy in the most helpful and professional manner we could have wished for. There was one initial problem, in that they misplaced our tenancy application form after we had submitted it, but once we had queried this the problem was immediately addressed. Our application was found, processed and accepted within the hour. Maintenance issues were addressed immediately; Lea...
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Sep 12,2016
Minithumbup
By:
Sep 12,2016
0 people found
this helpful
This is just in short, about Ryan whom I have known for just over two years as he was looking after a flat of mine on behalf of SPM with me being the landlord. Flat at- 18/5 Wardlaw Pl, Edinburgh It has been great to work with Ryan which has been formal and informal, very interesting at times, comes out very confident, very pleasant and I always felt confident that he is managing my rented out flat very well advising me and also keeping the tenants satisfied. He has organised excellently the c...
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Was this helpful? Yes
Sep 12,2016
Minithumbup
By:
Sep 12,2016
0 people found
this helpful
Southside looked after us fantastically during our use of their property throughout the Edinburgh Fringe festival. Despite it being a madly busy time they still dealt with every request and problem efficiently and went to extra lengths to solve things for us. They are also a lovely group of people to deal with. Cat and Leah in particular are incredibly nice and professional....
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Was this helpful? Yes
Sep 08,2016
Minithumbup
By:
Sep 08,2016
0 people found
this helpful
I have been working as a tenant wth Ryan O'Donnell for the past 3 years. He delivers a textbook performance. His work has been nothing but excellent and outstanding. Each problem with the flat he dealt with rapidly, carefully, and highly efficiently. He simply was exemplarily....
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Was this helpful? Yes
Sep 08,2016
Minithumbup
By:
Sep 08,2016
0 people found
this helpful
I have never rented out a property before and Southside made it quick and easy every step of the way. I just filled in my details and they have done everything else. Rachel has been in control and everything has gone to plan. I cannot imagine a better letting agency anywhere....
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Comment on agent fees
Good, very competitive
Was this helpful? Yes
Sep 07,2016
Minithumbup
By:
Sep 07,2016
0 people found
this helpful
What a pleassure working with Natasha. Fast and efficient. Very caring and always polite and professional. Phone calls and emails returned promtly and always with a solution or possitive outcome. Thank you SouthSide for making my stay a memorable one....
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Sep 05,2016
Minithumbup
By:
Sep 05,2016
0 people found
this helpful
I cannot recommend highly enough. I was close to selling my flat after some dreadful letting experiences but Southside turned that around. Professional service,; speedy communication, endlessly helpful and I think all the tenants have been happy too....
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Comment on agent fees
Fair fees.
Was this helpful? Yes
Sep 05,2016
Minithumbup
By:
Sep 05,2016
0 people found
this helpful
I felt well treated by the staff and I think the information was very clear. Kimberly Wright was also very diligent and kind person....
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Comment on agent fees
I she did her job correctly and specially with good customer service.
Was this helpful? Yes
Sep 05,2016
Minithumbup
By:
Sep 05,2016
0 people found
this helpful
It's been a pleasure dealing with Southside Property and Ryan in particular. All issues were handled very professional and quickly. I can highly recommend Southside!...
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Comment on agent fees
One of the best deals on the market!
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Areas covered
  • all EH post codes
  • all FK post codes
  • All KY post codes
  • EH8

ARLA NALS NLA SAL DPS LPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
108 0 158 4 0 0 0 0 13 3

Job vacancies

Please see a list of jobs available
Experienced Property Manager
Edinburgh -
Experienced Property Manager for Busy Letting Agent in Edinburgh

Agent Fees

At SouthSide we have no upfront fee or hidden charges whatsoever for tenants and the only charge to landlords is 9% +VAT of the monthly rent and we do everything for you! If there are tenants in situ when we take on a property then our fee to landlords is reduced to 6%+VAT of the monthly rental and reverts to the standard 9%+VAT when new tenants move in. We also negotiate rates with external companies for legal certificates/requirements and do not take a cut of this cost, which is typical in our industry. We work with trusted maintenance companies and have negotiated fixed costs for their work e.g. landlord gas safety certificate for £39 incl. VAT. Many of our existing landlords who had managed their property themselves have said that as a result of our management and cost savings, this alone covers our management fee.
Last updated at 11:13 AM 28/03/2016 by John

Complaints Procedure

No procedure set.
Last updated at 11:13 AM 28/03/2016 by John
Danny Briggs Danny Briggs
Head of Lettings
14 reviews

About Danny No description set View full profile
Natasha Bonello Natasha Bonello
Senior Property Manager
17 reviews

About Natasha No description set View full profile
John Davidson John Davidson
Proprietor
10 reviews

About John No description set View full profile
Mark Phillips Mark Phillips
Property Manager
26 reviews

About Mark Mark joined SouthSide where he was initially responsible for viewings and inspections and excelled in that role. Now responsible for a portfolio of properties, Mark will be managing them for the long View full profile
Leah Birch Leah Birch
Property Manager
19 reviews

About Leah No description set View full profile
Cat Dalrymple Cat Dalrymple
Company Marketing and Festival Lets
5 reviews

About Cat No description set View full profile
Rachel Valentine Rachel Valentine
Property Manager
57 reviews

About Rachel No description set View full profile
Lauren Caldwell Lauren Caldwell
Property Manager
14 reviews

About Lauren No description set View full profile
Amy Goodwin-Spivey Amy Goodwin-Spivey
Head of Viewings
0 reviews

About Amy No description set View full profile
Peter Clements Peter Clements
Property Service Manager
0 reviews

About Peter No description set View full profile
Pauline Kennedy Pauline Kennedy
Property Accountant
1 reviews

About Pauline No description set View full profile
Daniel Walker Daniel Walker
Property Accountant
0 reviews

About Daniel No description set View full profile
Vicky Harris Vicky Harris
Property Accountant
0 reviews

About Vicky No description set View full profile
Derek Dugan Derek Dugan
Viewings and Inspections
5 reviews

About Derek No description set View full profile
John Monteath John Monteath
Viewings
0 reviews

About John No description set View full profile
Lewis Collie Lewis Collie
Lettings Apprentice
0 reviews

About Lewis No description set View full profile
Kimberly Wright Kimberly Wright
Applications Coordinator
18 reviews

About Kimberly No description set View full profile
Claire Chambers Claire Chambers
Property Manager
0 reviews

About Claire No description set View full profile
Stuart Ogilvie Stuart Ogilvie
Property Accounts
0 reviews

About Stuart No description set View full profile
Rebecca McCabe Rebecca McCabe
Applications Co-Ordinator
0 reviews

About Rebecca No description set View full profile
Sarah Potter Sarah Potter
Viewings
0 reviews

About Sarah No description set View full profile
Emma Hopkinson Emma Hopkinson
Reception
0 reviews

About Emma No description set View full profile


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