“Would not recommend this Agent at all, they don't seem ......”
1 Star Review
Mar 21,2014
By:
'palisade'
Mar 21,2014
Branch: Uxbridge, 41 Belmont Road
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: UB7
Branch: Uxbridge, 41 Belmont Road
Lettings (Prospective customer)
Postcode: UB7
3
people found
this helpful
Would not recommend this Agent at all, they don't seem to be concerned with customer service, replying to queries or basic information sharing.
My fiancee and I inquired about three properties in the same area, after sending four emails - all of which were ignored (aside from the auto-reply) I then made 4 phone calls day-after-day and was promised a call back / more information.
In a two week period & numerous phone-calls and emails I never received any information from them whatsoever, the closest help was that the person I needed to talk to was on holiday and they would call me on their return - they never did.
Needless to say that all three properties are now unavailable, if you want concise and timely communication, good customer service and advice choose another agent.
What agent could do to change your mind?
Never responded to email, did not call back when promised or communicate professionally.
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