“They rented me a property without hot water, central heating ......”
1 Star Review
Feb 05,2014
By:
'NH'
Feb 05,2014
Branch: London, 29 Westow Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: SE26
Branch: London, 29 Westow Street
Lettings (as a Tenant)
Postcode: SE26
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They rented me a property without hot water, central heating and when the electricity went off I moved out.
I used the property as storage while they tried to sort.
After 4 months of living with my SO I moved out (I freelance and there was a death in my family meaning it bothered me less than it would a young family).
- There is a dispute with the providers and they will not connect.
Acorn kept the agency fee and deposit.
I am currently taking them to court. TDS adjudication does not apply to 'counter claims'.
No professional service was offered.
On asking for example of their professional sevice for taking the hundreds of pounds in fees (for a storage cupboard in winter) - they hung-up.
What agent could do to change your mind?
See was nice and offered my fees back. But ultimately had no power and should never have letted the property unfinished.
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